First Choice Recruitment Services

We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers. The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential. Key duties include: Providing administration for all client bookings and supporting them through the full event experience. Hosting all clients and visitors on site Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards Ordering and maintaining basic stock levels Responding to and actioning calls/voicemails including client enquiries and group emails Coordinating the pre-attendance and event qualification process Coordinating catering for all retail bookings Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations) Planning the diary in accordance with staff requirements, working rotas and resource availability Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts. Reconciling budgets, tracking revenue along with monthly finance reporting Adhering to all company processes and procedures This is a varied and busy role that is measured by the positive feedback from clients/supplier relationships and the smooth running of events and budget controls; therefore we are looking for the following skills, experience and qualifications: Background in hospitality/customer facing roles Ability to work alongside functional teams and assist others as a local fact holder Enthusiasm, drive, commitment and the confidence to achieve goals with minimal supervision Excellent organisation, planning skills and written and verbal communication skills Account managing and financial reporting skills Numerate with an excellent grasp of MS Office applications Be product literate Full clean driving licence essential Working Pattern alternates from Monday to Friday one week, followed by Tuesday to Saturday the next on a rolling weekly rota basis (8am 5pm); Salary c£30K per annum. Please forward your up-to-date CV details and call Lorraine to discuss further. First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.