QA Apprenticeships

Employer description: We arethe UKs longest established independent creative consultancy (65 years) with a wealth of expertise in delivering award-winning, category leading design solutions for online and instore environments. Currently we are looking for an apprentice to join us...... click apply for full job details

Employer description: This SME organisation can be summed up in our 3 KEY values: Improve We believe that the appropriately used Business Intelligence technologies should enhance decision making and planning in ways that ought to which improve the efficiency and effectiveness of the services that our clients deliver...... click apply for full job details

Employer description: At Recite Me were working on the future of accessibility - come and join our mission of accessibility for all. As part of our journey to being a data-driven organisation, were looking for an ambitious junior product analyst to help us quantify the value were adding to our users and use data to help guide our decision-making...... click apply for full job details

University of Dundee is one of the UK's leading universities, internationally recognised for its expertise across a range of disciplines. The University of Dundee IT Dept (UoD IT) is pleased to be in the position to be seeking suitable candidate(s) to be part of their Modern Apprentice scheme. The University is a fascinating place to work. There is great blend of research and teaching focus, with researchers and students from across the world. Under the supervision and direction of UoD IT End User Services Service Operations Lead (and other members of the UoD IT team), develop a comprehensive understanding of and an ability to perform the key tasks and responsibilities of a Service Delivery Technician in a large organisation (providing IT Support services to 3000 + staff and 17, 000 + students). *Key Responsibilities: * Be a part of a First Line IT team (including Service Desk) providing support to Staff and Students both in person and remotely Working within our Service Management Tool (TOPdesk) deal with tickets of varying complexity to ensure that impact and priority are assessed. Processing and working on technical requests through to resolution or escalation to 2nd line; Diagnosing and resolving software and hardware issues on both Windows and Mac OS Work with Staff and Students to ensure that they get the most out of our systems and services Assist on desktop and laptop deployment and where required replace faulty hardware (keyboards, mice, printer toners, monitors and other basic IT components when needed) Contributing to documentation as required (including how to prepare Knowledge Items) Become familiar with maintaining and supporting AV and Lecture rooms as well as our new Hybrid Teaching spaces which are using state of the art technology to deliver a first-class hybrid learning environment for our students and teaching staff Assist in network troubleshooting where required including remote , deskside and in our network cabinets across campus The role will offer other opportunities to gain experience aligned both with your study path and potential areas of interest *Key Skills Required: * * Good verbal and written communication skills * Good knowledge of MS Office 365 applications Follow instructions and procedures with guidance to achieve objectives Ability to plan and organise daily work routines with guidance * Have the initiative to learn and be up to date with the latest technologies * Adaptable and able to deal with changing priorities within short time scales Supportive and effective team player * Ability to engage with Staff, Students and team members in UoD-IT Ability to absorb and apply technical information Personal qualities * Passionate about delivering great customer service in a fast-paced environment Adapts to change by adopting a flexible and cooperative attitude * Motivated to learn new skills * A great team player but confident to share ideas and take on tasks individually * Promotes equal opportunities and diversity in all aspects of work *Important Information* "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce." For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached. Job Types: Full-time, Apprenticeship Salary: £8,408.40-£11,939.20 per year Schedule: * Monday to Friday Work remotely: * No

Farmfoods are now looking to bring on an IT Apprentice with excellent scope for career progression. We are looking for candidates with a keen interest in technology. As an IT Apprentice, you will be assisting on many duties and projects. This will be a hands on role and at times a fast paced environment. We are looking for candidates with a passion for IT and a strong work ethic. *Key Responsibilities: * -Preparation of new equipment in our office prior to installation. -Dealing with customer telephone calls and helping where possible. -Helping customers remotely with basic issues. -Processing equipment for secure recycling. -Checking new equipment deliveries coming into our office and recording them. *Key Skills Required: * -Looking for someone who is confident in communication. -Technically confident and has an interest in technology. -Great telephone mannerism. -Punctual individual. -Excellent telephone manner. -Follow guidelines to the best of their ability. -Outgoing. -Team player. *Important Information* "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce." For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached. Job Types: Full-time, Apprenticeship Salary: £6.66 per hour Schedule: * 8 hour shift Work remotely: * No

*Employer description: * *About NUAST* NUAST is an 11-19 academy specialising in Science, Engineering and IT. The academy opened to Year 10 and Year 12 students in September 2014 and moved into its new, state-of-the-art facility in November 2014. From September 2018, NUAST will be admitting its first batch of students into Year 7. Located opposite the Queen's Medical Centre, within walking distance of the University of Nottingham's Park Campus, the NUAST building has been designed to provide students and staff with the very best facilities and equipment, preparing students for degrees and modern apprenticeships in our specialist subjects. NUAST works in collaboration with the University of Nottingham and is supported by leading industry partners including Rolls-Royce, Siemens and Experian. The Nova Education Trust are the education partners, overseeing the day-to-day running of the academy. *About QA: * Through our selected Apprenticeship training provider QA, you'll receive the very best training available anywhere in the UK, with structured training and mentoring both from the training provider and through our own team. The successful candidate will enrol onto QA's ICT Level 3 Cloud Support Specialist Apprenticeship standard, a 15-month qualification which incorporates both on the job & classroom learning. *Overview: * You will have the opportunity to gain valuable skills, knowledge and experience as you complete an ICT Level 3 Cloud Support Technician Apprenticeship. Your main duties as a Support Technician Apprentice is to provide IT support within NUAST's IT Team. You'll be a key part of maintaining, high standards and communicating with stakeholders. *Main role and responsibilities: * In time, this role will become far reaching, as well as providing telephone and email queries: * Providing 1st line support * Supporting with queries and answering incoming phone calls and emails. * Working to resolve support issues through the service desk software. * Project work whilst working through the apprenticeship. * Establish and diagnose ICT problems/faults. * Communicate with stakeholders keeping them informed, managing expectations and building relationships. *Desired skills and qualities: * * We can of course help you to develop your skills, but you'll need to bring enthusiasm and character to the table. * You will need to have good interpersonal skills and be able to build strong relationships. * You'll need to have the desire to learn new skills and develop your current skills. * A can-do attitude * Passionate about IT and Tech *Entry requirements: * You need to have 5 GCSE's: * Maths and English (or equivalents) at grades D or above * 3x GCSE's grade A-C in any other subject You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. *Find out more here: * ** *Important Information: * QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. Job Type: Full-time Salary: £12,000.00 per year

*Employer description: * Apollo Technology is a privately owned company established in January 2010. We are based in Radstock, near Bath where we have brand new bespoke offices and workshop. We provide IT solutions to schools and education centres, as well as businesses usually within a 40-mile radius of Radstock. *Main role: * You will have the opportunity to gain valuable skills, knowledge and experience *Primary duties include: * * Answering phone calls and emails relating to support queries. * Work through tickets that have been assigned and support the IT support team with queries. * Updating internal systems - Accurate updates on tickets and other systems to help you and others in the workplace * Customer site visits for IT setup and maintenance tasks. * Timekeeping - Arrive at the office or customer site in plenty of time to start work promptly, if booked on remote work be ready to start on time. Ability to manage your own time in accordance with the work set. * Own Calendar - Check the calendar in plenty of time to know what the following week has in store *Required qualities, skills and experiences: * * Good communicator * Good timekeeper * good customer service skills * Good understanding of hardware and software * Good Telephone Manner * Smartly dressed * Works well on own as well as in a team * Professionality *Entry requirements: * You need to have 5 GCSE's: * Maths and English (or equivalents) at grades D or above * 3x GCSE's grade A-C in any other subject You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here. *Working week: * Monday - Friday, 5 days per week, 9am-5pm, *Salary: * You will be paid £230.76 - £288.46 per week whilst in your apprenticeship; if you successfully complete your apprenticeship, you will be offered a competitive salary as a First Line Engineer. *Benefits of the role: * * Our office is part of modern development in Radstock with pleasant outlook onto the pedestrian area with maintained planting. The outside seating provides a nice area to relax during breaks. * There is free parking just a few minutes walk and local shops and food outlets. We also have access to a secure bicycle store. * We do have full kitchen facilities and also a full-size pool table which is used daily. * We offer a company pension and holiday entitlement increases with the length of service. *Future prospects: * The apprentice will be considered as a real team member and they will be able to make a real impact in the company growth in terms of IT. After completion of the apprenticeship, the apprentice will be offered a permanent position if we are the right fit for each other. *Important Information: * QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. Reference ID: 75941 Job Types: Full-time, Apprenticeship Salary: £12,000.00-£15,000.00 per year Schedule: * Monday to Friday Education: * GCSE or equivalent (preferred) Work remotely: * No

passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people's lives through sport, health and physical activity. Your role is to provide operational and technical support for assigned information and communication technology systems. This role is subject to a basic check from Disclosure Scotland. There will be an expectation after a number of months within the organisation, to be "on call" for evenings and weekends which works in a 2 on 4 off rotation. *Key Responsibilities: * * Help maintain the full range of Information and Communication Technology (ICT) systems * Liaise with the ICT support services ensuring the systems are running at optimum performance with minimum ICT down time * Respond, investigate and resolve Customer Support Requests, logged by users * Site visits to investigate, coordinate and resolve open support requests and provide proactive maintenance * Assist with software upgrades, patching and installations * Administer user accounts within the Active Directory environment (local and remote) in order to provide secure and efficient access to email, standard and non-standard software and systems * Provide reports and analysis with regards to the ICT systems and user support statistics and other data, recommending appropriate measures * Monitor and maintain full range of ICT systems including operating systems, security systems, telephone system, data network and back- up. * Contribute to ICT projects and work to timescales and within costs * Provide an [additional] out of hours ICT support service *Key Skills Required: * * Ability to demonstrate the core competencies * Good general education including e.g. ICT or Computing Studies * Skills with regards to maintaining computing hardware to ensure optimum operation * Microsoft Windows knowledge * Strong Microsoft Office knowledge * Current valid driving license [and use of a vehicle] * Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence *Monday - Friday 9.00am until 5.00pm* *£11,000 - £12,000 per annum with "on call" allowance * *Important Information* "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce." For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached. Job Types: Full-time, Apprenticeship Salary: £11,000.00-£12,000.00 per year Schedule: * Monday to Friday Experience: * IT Support: 1 year (preferred) Work remotely: * No

The Allied Vehicles Group was established in 1993 and has grown consistently to become the UK's leading supplier of adapted and special purpose vehicles. Current annual turnover is £150.4 million and we employ more than 530 people. Sales and support staff are located across the UK while the majority of the workforce is based at our main manufacturing plant and administrative headquarters, in Glasgow. You will be managing 1st line support via service-desk systems and following the escalation procedures as required. You will also assist your IT department colleagues and Managers with desktop support, troubleshooting desktop hardware/software problems and carry out assigned projects, to support business needs. Properly document support, repair and project activities. *Key Responsibilities: * * 1st Line IT Support * Talking to users to get details of faults * Basic Troubleshooting for a fault and explaining these to the users * Install and maintain software required by users and in line with company policies * Testing and servicing equipment * Setting up new equipment and upgrading existing systems * Recording problems and their solutions for future reference * Keep abreast of developments within the IT industry * Perform adhoc duties as designated by the management team *Key Skills Required: * * Strong passion for IT * National 4/5 Computing * National 4/5 Math's, English or equivalent qualification * Knowledge of automotive industry * Computer literacy (use of MS Office suite and other common office software) * Problem solving skills * Ability to work in a team structure * Strong communication skills * skills in the use of Microsoft Excel, Word *Important Information* "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce." For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached. Job Types: Full-time, Apprenticeship Salary: £8,944.00 per year Schedule: * Monday to Friday Work remotely: * No

Employer description: Here at Trooli, were on a mission to banish buffering, vanish video call embarrassment and clear up those up to speed claims that give broadband a bad name. How? By providing our new, guaranteed, ultrafast, full fibre broadband speeds to as many communities as possible across Kent, East Sussex and beyond...... click apply for full job details

Employer description: Elevate is the Law Company. We provide consulting, technology and services to law departments and law firms. The company's legal, business and technology professionals extend and enable the resources and capabilities of customers worldwide. Elevate's achievements and distinctions include: Winner of the American Lawyer Industry Awards Best Alternative Legal Services Provider...... click apply for full job details

Employer description: LCS Group are an expert in providing IT Consultancy, Telephony Systems, Infrastructure & IT support and have been contributing to making their customers some of the most successful in their sectors for 25 years! Supported by highly trained and dedicated consultants and account managers LCS Group enable their clients teams to deliver the highest level of service possible to th...... click apply for full job details

Employer description: This SME organisation can be summed up in our 3 KEY values: Improve We believe that the appropriately used Business Intelligence technologies should enhance decision making and planning in ways that ought to which improve the efficiency and effectiveness of the services that our clients deliver...... click apply for full job details

REKK Recycling offer a Total Waste Management solution for your business. We free you from the administrative burden of organising waste collection, transportation and disposal. We take care of all compliance issues too, leaving you to get on with running your business. We deal with all types of industrial, commercial and domestic waste, from simple and cost-effective domestic skip hire to complex, hazardous waste disposal. As much or as little as you like. An opportunity has arisen to join REKK in a Digital Administration Apprenticeship - a perfect step for someone looking to pursue a career in an office environment. They are looking for someone organized and reliable to join the team. *Key Responsibilities: * * Answering phone and emails * Working with Sage Accounts * Filing * Admin support - Updating projects * Purchase ledger support * Sales ledger support * Using MS Suite daily * A varied scope of work in a small friendly office *Key Skills Required: * * Good telephone manner and communication skills * Good understanding of Word & Excel * Committed to working in an office * Good work ethic, attention to detail, and reliable *Important Information* "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce." For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached. Job Types: Full-time, Apprenticeship Salary: £12,500.00 per year Schedule: * Monday to Friday Work remotely: * No

Employer description: BCN Group is a successful digital transformation company. We deliver, manage and support business-critical technology solutions across Cloud, security, software and telecoms, enabling organisations to operate without limits, accelerate innovation and gain competitive advantage. A Microsoft Gold Partner with 7 Gold competencies and Direct Partner status, we support in excess ...... click apply for full job details

The IT Technician will initially be part of the ITWORX Service Desk and will share responsibility for providing a high standard of Desktop Computer, Infrastructure, Cloud, Network and Managed Service Support to the ITWORX Client base. The successful candidate(s) will be working as part of a close-knit IT and Communication Team of Engineers and will be expected to embark on industry recognized forma...... click apply for full job details

Employer description: Computeam is a specialist Education IT Service provider with a regional base in both the North West and South West of the country. We were founded in 1999 and now work with over 350 schools to provide technical services, installations, advice, training and guidance in the use of technology in the classroom...... click apply for full job details

Employer description: We are an award-winning creative agency committed to producing high quality, bespoke, websites for our clients and are looking to grow our team with someone who is passionate about programming. Purple Creative is in its 13th year and works with a wide range of private and public sector organisations...... click apply for full job details