Product Manager Permanent Manchester £71,100 - £81,200 Smart Hybrid Working - min 2x days a week in the office Introduction You'll join AQA at an exciting point in the evolution of our Enterprise Technology function, with the opportunity to shape how some of our most important enterprise platforms support the organisation now and in the future. We're creating two Product Manager opportunities, each with a distinct product focus: one across our Workday and iTrent landscape, and the other across Microsoft Dynamics 365, Power Platform and Copilot. You'll bring expertise in one of these areas and use your product insight and strategic thinking to look beyond today's requirements, anticipate what's coming next and turn evolving technology into meaningful value for our organisation and customers. Purpose of the role You'll take strategic ownership of your product area, defining the vision, strategy and long-term roadmap while helping us make the most of rapidly evolving SaaS technology and emerging AI capability. Working closely with Product Owners, functional teams, technical specialists and suppliers, you'll connect business needs with product capability, identifying the opportunities that will make the greatest difference and translating strategic direction into delivery. You'll have the freedom to think ahead, challenge assumptions and explore new possibilities, while bringing the commercial judgement to balance innovation with customer value, cost and practical delivery. Key responsibilities In this role, you'll be responsible for: Defining and communicating the strategic vision and roadmap for your product area, balancing longer-term opportunities with organisational priorities and delivery. Staying ahead of supplier roadmaps, product releases and emerging technology, identifying where new and existing capability can deliver genuine business and customer value. Turning strategy into action, working with Product Owners, functional and technical specialists, suppliers and senior stakeholders to influence decisions, challenge thinking and ensure strategic priorities translate into effective delivery. What we are looking for You'll thrive here if you're a strategic, forward-thinking Product Manager who can combine strong product credibility with the commercial judgement to turn technology opportunities into meaningful outcomes. Proven Product Management experience, with the ability to set strategic direction and develop and own long-term product roadmaps. Experience within SaaS or cloud-based product environments, with expertise across Workday/iTrent or Microsoft Dynamics 365, Power Platform and Copilot, depending on your specialism. Strong commercial and analytical judgement, balancing innovation and emerging technology with customer value, cost and practical delivery. Excellent communication and stakeholder management skills, with the confidence to influence, negotiate and constructively challenge at senior levels. The ability to translate complex technology into clear business opportunities, while working collaboratively with Product Owners, specialists and suppliers. We're open to different career paths. You may already be an established Product Manager or have developed deep product expertise through a functional or product-specialist background. What matters is your ability to combine product credibility with strategic product leadership. What's in it for you? You'll join a growing function built on autonomy, trust and shared purpose, at a time of significant investment, expansion and change. As these are newly created roles, you'll have genuine scope to shape the strategic direction of your products and influence how Product Management develops within Enterprise Technology. Take strategic ownership of significant enterprise products and shape their future direction. Work with rapidly evolving SaaS technology and AI capability, identifying where innovation can make a genuine difference. 25 days' annual leave, rising to 30 with service, plus bank holidays and extra closure days at Christmas. A 35-hour working week with flexible working arrangements. An excellent contributory pension scheme. Life assurance, BUPA PMI and health cash plan. Enhanced maternity and paternity schemes. Our commitment to inclusion At AQA, we're committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. What's Next? To apply, please submit your CV and supporting statement outlining how your experience matches the requirements of the role. Application deadline: 27th October 2026 Interview process: First stage video interviews in the week of 9th November, final stage face to face interviews in the office in Manchester in the week beginning 16th November.
Oct 23, 2026
Full time
Product Manager Permanent Manchester £71,100 - £81,200 Smart Hybrid Working - min 2x days a week in the office Introduction You'll join AQA at an exciting point in the evolution of our Enterprise Technology function, with the opportunity to shape how some of our most important enterprise platforms support the organisation now and in the future. We're creating two Product Manager opportunities, each with a distinct product focus: one across our Workday and iTrent landscape, and the other across Microsoft Dynamics 365, Power Platform and Copilot. You'll bring expertise in one of these areas and use your product insight and strategic thinking to look beyond today's requirements, anticipate what's coming next and turn evolving technology into meaningful value for our organisation and customers. Purpose of the role You'll take strategic ownership of your product area, defining the vision, strategy and long-term roadmap while helping us make the most of rapidly evolving SaaS technology and emerging AI capability. Working closely with Product Owners, functional teams, technical specialists and suppliers, you'll connect business needs with product capability, identifying the opportunities that will make the greatest difference and translating strategic direction into delivery. You'll have the freedom to think ahead, challenge assumptions and explore new possibilities, while bringing the commercial judgement to balance innovation with customer value, cost and practical delivery. Key responsibilities In this role, you'll be responsible for: Defining and communicating the strategic vision and roadmap for your product area, balancing longer-term opportunities with organisational priorities and delivery. Staying ahead of supplier roadmaps, product releases and emerging technology, identifying where new and existing capability can deliver genuine business and customer value. Turning strategy into action, working with Product Owners, functional and technical specialists, suppliers and senior stakeholders to influence decisions, challenge thinking and ensure strategic priorities translate into effective delivery. What we are looking for You'll thrive here if you're a strategic, forward-thinking Product Manager who can combine strong product credibility with the commercial judgement to turn technology opportunities into meaningful outcomes. Proven Product Management experience, with the ability to set strategic direction and develop and own long-term product roadmaps. Experience within SaaS or cloud-based product environments, with expertise across Workday/iTrent or Microsoft Dynamics 365, Power Platform and Copilot, depending on your specialism. Strong commercial and analytical judgement, balancing innovation and emerging technology with customer value, cost and practical delivery. Excellent communication and stakeholder management skills, with the confidence to influence, negotiate and constructively challenge at senior levels. The ability to translate complex technology into clear business opportunities, while working collaboratively with Product Owners, specialists and suppliers. We're open to different career paths. You may already be an established Product Manager or have developed deep product expertise through a functional or product-specialist background. What matters is your ability to combine product credibility with strategic product leadership. What's in it for you? You'll join a growing function built on autonomy, trust and shared purpose, at a time of significant investment, expansion and change. As these are newly created roles, you'll have genuine scope to shape the strategic direction of your products and influence how Product Management develops within Enterprise Technology. Take strategic ownership of significant enterprise products and shape their future direction. Work with rapidly evolving SaaS technology and AI capability, identifying where innovation can make a genuine difference. 25 days' annual leave, rising to 30 with service, plus bank holidays and extra closure days at Christmas. A 35-hour working week with flexible working arrangements. An excellent contributory pension scheme. Life assurance, BUPA PMI and health cash plan. Enhanced maternity and paternity schemes. Our commitment to inclusion At AQA, we're committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. What's Next? To apply, please submit your CV and supporting statement outlining how your experience matches the requirements of the role. Application deadline: 27th October 2026 Interview process: First stage video interviews in the week of 9th November, final stage face to face interviews in the office in Manchester in the week beginning 16th November.
Application Support Manager Permanent Manchester Salary: £77,100 - £87,200 Working arrangements: Hybrid, with two days a week in the office including Thursday as the team anchor day Shape a proactive application support function for AQA's growing technology portfolio. This is a new senior leadership role with the freedom to shape how AQA supports and manages its enterprise applications. You'll move the function towards proactive service excellence, ensuring reliable, resilient and well-governed live services that give users the support they need. The portfolio includes Dynamics 365, Power Platform, Workday and enterprise AI, with scope continuing to grow. You'll join the Enterprise Applications leadership team and lead the application support function. You'll bring together internal teams, service owners and suppliers, put governance and customer experience at the centre of live service and ensure new and changed applications can move smoothly into support. In this role, you'll be responsible for: leading the application support function and developing its people, with clear expectations and a focus on continuous improvement defining and improving end-to-end support and application management processes across the portfolio keeping governance, audit, risk, resilience and continuity at the centre of live service providing proactive support and clear communications for system users and citizen developers planning demand, priorities, capacity and the right blend of internal and third-party resources holding suppliers to account for quality, value, pace, risk and agreed outcomes designing support models for new applications and ensuring effective transition from change delivery into live service You'll thrive in this role if you have: You'll combine service leadership with a proactive customer mindset, using evidence to make decisions and helping others navigate competing priorities. demonstrable experience leading an enterprise application support or IT service management function, including internal teams and third-party partners expert applied knowledge of application management and governance, including audit, risk, resilience and continuity a practical understanding of ITIL and service management principles. ITIL certification is welcome but equivalent practical knowledge will also be considered knowledge of supporting cloud-based SaaS products, ideally including Dynamics 365, Power Platform, Workday or enterprise AI, or comparable platforms the ability to influence senior stakeholders, challenge constructively and improve supplier and service performance What's in it for you? The opportunity to build a modern support function, influence a growing technology portfolio and make a meaningful contribution to education while developing your leadership impact. a 35-hour working week with flexible, hybrid working 25 days' annual leave, rising to 30, plus Christmas closure days a benefits package including up to 11.5% pension contribution, Bupa healthcare support, wellbeing programmes and volunteering opportunities the chance to shape support for a growing SaaS portfolio, including emerging AI capabilities and citizen development an inclusive, values-led culture with employee networks including LGBTQ+, neurodiversity, empowering women, wellbeing, ethnic diversity and Interfaith Diversity and Inclusion Statement At AQA, we're committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. What's Next? Apply with your CV and a cover letter Application deadline: 26th October Interviews: Two stages are anticipated. The first is expected to be an online competency and technical interview w/c 2/11. The final stage will be face to face in our Manchester office w/c 9/11.
Oct 23, 2026
Full time
Application Support Manager Permanent Manchester Salary: £77,100 - £87,200 Working arrangements: Hybrid, with two days a week in the office including Thursday as the team anchor day Shape a proactive application support function for AQA's growing technology portfolio. This is a new senior leadership role with the freedom to shape how AQA supports and manages its enterprise applications. You'll move the function towards proactive service excellence, ensuring reliable, resilient and well-governed live services that give users the support they need. The portfolio includes Dynamics 365, Power Platform, Workday and enterprise AI, with scope continuing to grow. You'll join the Enterprise Applications leadership team and lead the application support function. You'll bring together internal teams, service owners and suppliers, put governance and customer experience at the centre of live service and ensure new and changed applications can move smoothly into support. In this role, you'll be responsible for: leading the application support function and developing its people, with clear expectations and a focus on continuous improvement defining and improving end-to-end support and application management processes across the portfolio keeping governance, audit, risk, resilience and continuity at the centre of live service providing proactive support and clear communications for system users and citizen developers planning demand, priorities, capacity and the right blend of internal and third-party resources holding suppliers to account for quality, value, pace, risk and agreed outcomes designing support models for new applications and ensuring effective transition from change delivery into live service You'll thrive in this role if you have: You'll combine service leadership with a proactive customer mindset, using evidence to make decisions and helping others navigate competing priorities. demonstrable experience leading an enterprise application support or IT service management function, including internal teams and third-party partners expert applied knowledge of application management and governance, including audit, risk, resilience and continuity a practical understanding of ITIL and service management principles. ITIL certification is welcome but equivalent practical knowledge will also be considered knowledge of supporting cloud-based SaaS products, ideally including Dynamics 365, Power Platform, Workday or enterprise AI, or comparable platforms the ability to influence senior stakeholders, challenge constructively and improve supplier and service performance What's in it for you? The opportunity to build a modern support function, influence a growing technology portfolio and make a meaningful contribution to education while developing your leadership impact. a 35-hour working week with flexible, hybrid working 25 days' annual leave, rising to 30, plus Christmas closure days a benefits package including up to 11.5% pension contribution, Bupa healthcare support, wellbeing programmes and volunteering opportunities the chance to shape support for a growing SaaS portfolio, including emerging AI capabilities and citizen development an inclusive, values-led culture with employee networks including LGBTQ+, neurodiversity, empowering women, wellbeing, ethnic diversity and Interfaith Diversity and Inclusion Statement At AQA, we're committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. What's Next? Apply with your CV and a cover letter Application deadline: 26th October Interviews: Two stages are anticipated. The first is expected to be an online competency and technical interview w/c 2/11. The final stage will be face to face in our Manchester office w/c 9/11.
Application Delivery Manager Permanent Manchester Salary: £77,100 - £87,200 Working arrangements: Hybrid, with two days a week in the office including Thursday as the team anchor day Shape how enterprise applications change is delivered across AQA. This is a new senior leadership role with the scope to shape AQA's Enterprise Applications delivery approach. You'll bring internal teams, specialist partners and matrix-managed resources together to deliver high-quality, impactful change across a growing software portfolio that includes Dynamics 365, Power Platform and enterprise AI. Your decisions will help AQA maximise our growing technology investment and support the services colleagues and customers rely on to deliver fair assessment for learners. You'll join the Enterprise Applications leadership team and lead the functional technology change delivery teams. This is an IT leadership role focused on building Product development delivery capability and achieving business outcomes. You'll own the view of delivery demand, capacity and capability, make evidence-led choices about priorities and sourcing to optimise the blended operating model that can grow with AQA's needs. In this role, you'll be responsible for: leading multidisciplinary internal Functional teams, supplier partners and matrix-managed business analysis and testing resources as one coordinated delivery function agreeing priorities and allocating capacity across strategic projects, product enhancements and releases resolving resource pressures, challenging unrealistic demand and escalating material risks with clear options holding internal teams and delivery partners to account for quality, pace, value, risk and agreed outcomes strengthening Agile delivery, governance, quality assurance, testing, release management and documentation building a forward view of demand, skills, capacity and sourcing needs as the application portfolio grows coaching your direct reports, developing capability and creating clear ownership for successful transition into live service You'll thrive in this role if you have: You'll be comfortable making decisions across a complex portfolio while bringing people with you and keeping the focus on achievable outcomes. demonstrable experience leading enterprise SaaS application delivery teams, including internal specialists and third-party partners knowledge of cloud SaaS change delivery, ideally across Dynamics 365, Power Platform or enterprise AI, or closely transferable platforms knowledge of optimal uses of AI within enterprise solutions and to enhance software delivery processes expert applied knowledge of change delivery methods, including Agile, and tools such as Azure DevOps evidence of prioritising competing demand, allocating constrained resources and turning strategy into realistic delivery plans the ability to influence senior stakeholders, challenge constructively and lead people through change What's in it for you? The opportunity to shape an evolving function, influence important technology decisions and make a meaningful contribution to education while growing your leadership impact. a 35-hour working week with flexible, hybrid working 25 days' annual leave, rising to 30, plus Christmas closure days a benefits package including up to 11.5% pension contribution, Bupa healthcare support, wellbeing programmes and volunteering opportunities the chance to lead change across a growing enterprise SaaS portfolio and help embed AI-enabled improvement an inclusive, values-led culture with employee networks including LGBTQ+, neurodiversity, empowering women, wellbeing, ethnic diversity and Interfaith Diversity and Inclusion Statement At AQA, we're committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. What's Next? Apply with your CV and a cover letter. Application deadline: 26th October Interviews: Two stages are anticipated. The first is expected to be an online competency and technical interview w/c 2/11 . The final stage will be face to face in our Manchester office w/c 9/11 .
Oct 23, 2026
Full time
Application Delivery Manager Permanent Manchester Salary: £77,100 - £87,200 Working arrangements: Hybrid, with two days a week in the office including Thursday as the team anchor day Shape how enterprise applications change is delivered across AQA. This is a new senior leadership role with the scope to shape AQA's Enterprise Applications delivery approach. You'll bring internal teams, specialist partners and matrix-managed resources together to deliver high-quality, impactful change across a growing software portfolio that includes Dynamics 365, Power Platform and enterprise AI. Your decisions will help AQA maximise our growing technology investment and support the services colleagues and customers rely on to deliver fair assessment for learners. You'll join the Enterprise Applications leadership team and lead the functional technology change delivery teams. This is an IT leadership role focused on building Product development delivery capability and achieving business outcomes. You'll own the view of delivery demand, capacity and capability, make evidence-led choices about priorities and sourcing to optimise the blended operating model that can grow with AQA's needs. In this role, you'll be responsible for: leading multidisciplinary internal Functional teams, supplier partners and matrix-managed business analysis and testing resources as one coordinated delivery function agreeing priorities and allocating capacity across strategic projects, product enhancements and releases resolving resource pressures, challenging unrealistic demand and escalating material risks with clear options holding internal teams and delivery partners to account for quality, pace, value, risk and agreed outcomes strengthening Agile delivery, governance, quality assurance, testing, release management and documentation building a forward view of demand, skills, capacity and sourcing needs as the application portfolio grows coaching your direct reports, developing capability and creating clear ownership for successful transition into live service You'll thrive in this role if you have: You'll be comfortable making decisions across a complex portfolio while bringing people with you and keeping the focus on achievable outcomes. demonstrable experience leading enterprise SaaS application delivery teams, including internal specialists and third-party partners knowledge of cloud SaaS change delivery, ideally across Dynamics 365, Power Platform or enterprise AI, or closely transferable platforms knowledge of optimal uses of AI within enterprise solutions and to enhance software delivery processes expert applied knowledge of change delivery methods, including Agile, and tools such as Azure DevOps evidence of prioritising competing demand, allocating constrained resources and turning strategy into realistic delivery plans the ability to influence senior stakeholders, challenge constructively and lead people through change What's in it for you? The opportunity to shape an evolving function, influence important technology decisions and make a meaningful contribution to education while growing your leadership impact. a 35-hour working week with flexible, hybrid working 25 days' annual leave, rising to 30, plus Christmas closure days a benefits package including up to 11.5% pension contribution, Bupa healthcare support, wellbeing programmes and volunteering opportunities the chance to lead change across a growing enterprise SaaS portfolio and help embed AI-enabled improvement an inclusive, values-led culture with employee networks including LGBTQ+, neurodiversity, empowering women, wellbeing, ethnic diversity and Interfaith Diversity and Inclusion Statement At AQA, we're committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We foster an inclusive environment where everyone is treated with respect, has access to opportunities to grow and contribute, and feels able to be themselves. We welcome applications from people of all backgrounds and lived experiences. What's Next? Apply with your CV and a cover letter. Application deadline: 26th October Interviews: Two stages are anticipated. The first is expected to be an online competency and technical interview w/c 2/11 . The final stage will be face to face in our Manchester office w/c 9/11 .
