Arden Personnel

Logistics Administrator (Temporary) Location: Stratford-upon-Avon Salary: £12.50 - £14.50 per hour (DOE) Are you a detail-oriented Administrator looking for a new temporary challenge? We are seeking a Logistics Administrator to join a high-end design brand in Stratford-upon-Avon. The Role: Booking daily shipments and proactively following up with DHL/couriers on any "stuck" or delayed parcels. Assisting the team with data cleansing and entry to help build foundations for new business reporting. Preparing basic shipping labels and transit paperwork. Acting as the link between the warehouse and the sales team regarding delivery statuses. The Candidate: You are a confident Administrator who picks up new systems quickly. You have a high level of accuracy and enjoy working with data (Excel skills are a big plus!). You re happy to jump on the phone to couriers to get answers and solve problems. You are comfortable pivoting between fast-paced shipping tasks and focused data work. The Benefits: This is an immediate-start temporary role in a modern, creative office environment. It s a great chance to build your experience in global logistics and data management with a world-class brand. Interested? We re reviewing CVs now! Apply today or contact Arden Personnel for more information. Send your CV to (url removed) Call us on (phone number removed) Alcester or Redditch (phone number removed) Arden Personnel Connecting Talent with Opportunity Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be good and will always endeavour to get back to all applicants. Follow us on Facebook, Instagram, and LinkedIn for all updates of live vacancies Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors: Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, Supply Chain, Engineering and many others.

Redditch - £14 per hour plus holiday pay - Maternity Contract 8am-4pm or 8.30am-4.30pm. Do you enjoy keeping lots of moving parts under control and getting a quiet sense of satisfaction when everything runs like clockwork? This role could be your thing. Our client is looking for a Collection Service Assistant to join their operations team. You ll be at the heart of the collection process planning collections, talking to depots and carriers, and fixing issues before they become problems. What will my day-to-day duties be for this Customer Service Assistant role? Planning collections Organising collection orders with drop points and carriers Scheduling collections to maximise recovery rates Issuing collection orders and chasing where needed Helping plan collections for major distribution centres and direct service customers Talking to drop points Being the first point of contact for drop points regarding pallet collections Making outbound calls to arrange collections and deal with queries Spotting potential issues and flagging them to the wider team Keeping the data spot on Updating and maintaining the drop point database so information is always accurate and up to date Checking that agreed processes with major retailers are being followed Highlighting any bottlenecks or process issues Sorting collection issues Working with the transport team to find alternative carrier solutions when collections fail Correcting data in the system and making sure the right people are informed Escalating any major incidents that could affect the overall collection flow What skills and experience do I need for this Customer Service Assistant role? Experience in logistics, transport planning, collections, or a similar coordination role Strong planning and organising skills juggling priorities and deadlines is your comfort zone Good analytical skills you can spot patterns, issues and root causes, not just symptoms Confident communication style happy talking to depots, carriers and colleagues on the phone and by email Ability to stay calm under pressure and keep things moving when problems crop up A flexible, adaptable approach you re comfortable with change A real quality focus you like things done properly and accurately Confident user of Excel and general IT systems Comfortable working with databases / portals and updating records accurately What's on offer for this Customer Service Assistant role? Maternity contract for 12 months and the chance to become a permanent member of staff Hours of work 8-4 or 8.30-4.30 The chance to play a key role in a busy, growing operation A varied role with a mix of planning, customer contact and problem-solving Supportive team environment with clear processes and KPIs £14-£15 per hour This role is office based at the moment but there may be hybrid working in the future (working at home 1 day per week) Interested? If this sounds like you, hit apply or send your CV to Arden Personnel quoting Collection Service Assistant in the subject line. We re reviewing CVs now! Apply today or contact Arden Personnel for more information. &#(phone number removed); Send your CV to (url removed) &#(phone number removed); Call us on (phone number removed) Alcester or Redditch (phone number removed) Arden Personnel Connecting Talent with Opportunity Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be good and will always endeavour to get back to all applicants. Follow us on Facebook, Instagram, and LinkedIn for all updates of live vacancies Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors: Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, Supply Chain, Engineering and many others.

From order to doorstep: keep customers worldwide happy, informed and on time. Stratford-upon-Avon Fully office-based (no hybrid working) Full-time, permanent. Salary: up to £26,000 £30,000 per annum Hours: 37.5 per week (flexible start between 07 30) Free onsite parking What s on offer for this Sales Administrator role? 22 days holiday + bank holidays Your birthday off as an extra day s holiday One charity day per year Premium tea & coffee, modern office environment About the company Our client is a multi-award-winning, design-led business that s grown into a global brand since 2006, with products sold in 60+ countries and partnerships including 4 & 5-star hotels, Michelin-starred restaurants and major airline carriers. The role As Sales Administrator you ll be the engine behind smooth international order processing supporting the sales team, coordinating global shipments, and ensuring customers receive accurate, on-time deliveries. It s a great mix of customer service, order admin, Excel/spreadsheet work, and logistics coordination. Key responsibilities Order Management Process and manage international sales orders from entry to delivery Ensure accuracy of order details, pricing and customer information Monitor order status and proactively resolve issues or delays Raise and manage sales orders, invoices, despatch notes and credit notes Logistics Coordination (Movement of Goods) (Full training will be given) Arrange international shipping and liaise with couriers, freight forwarders and customs agents Prepare/verify shipping documentation (commercial invoices, packing lists, export/customs paperwork, Certificates of Origin) Track shipments, follow up on delivery issues, and provide timely updates Review courier/freight invoices and raise discrepancies Customer Support Act as a key point of contact for international customers/distributors (email & phone) Handle queries and resolve issues quickly to maintain excellent customer satisfaction Build strong relationships with repeat customers Compliance & Documentation Maintain accurate records of orders, shipments and supporting documentation Ensure compliance with international trade processes and company procedures Collaboration Work closely with sales, warehouses and external partners to keep everything moving Support forecasting and stock/inventory planning through accurate tracking What we re looking for? Essential You will be a strong administrator, ideally in a similar role. Confident using Excel daily (formulas/lookup functions such as VLOOKUP/XLOOKUP) Strong organisation, accuracy, and attention to detail Clear communication skills and a customer-first mindset Able to juggle multiple priorities and deadlines Nice to have (but not essential) Exposure to international shipping/export documentation, freight forwarders, customs processes Knowledge of Incoterms and customs regulations Experience using an ERP/CRM system

Engineers rely on you, the office trusts you, and the whole service team runs better because of you ready to step into that kind of role? Location: Redditch Hours: Part time (would consider a four day week) or Full-time, Monday to Friday Salary: £28,000 £33,000 per annum pro rata Working Pattern: Office-based with 8.30-5pm (M-T) 8.30-4pm (F) If you re the kind of person who loves a well-organised inbox, tidy folders, and service orders that actually match the paperwork, this Service Coordinator role could be your ideal next step. You ll join a Service Department where accuracy matters, engineers rely on the admin team, and SAP is at the heart of keeping everything running smoothly. Why This Role Stands Out Full-time, permanent position 25 days holiday (rising 1 day per annum for 5 years) plus bank holidays Company pension scheme Training opportunities Preventative medical check-ups Employee events Full Kitchen area with coffee machine Shower for employee use (maybe you like a run at lunchtime) Your Responsibilities Create and manage service orders on SAP, ensuring all details are accurate Save and maintain service documentation (POs, quotes, costing sheets) on the service server Update contract service schedules including values, visit numbers, and contract/live dates Manage multi-visit jobs: enter visits correctly, allocate values, and order parts on time Order required parts promptly and keep engineers updated on delivery timelines File order confirmations and manage parts sign-out where required Update SAP to confirm whether parts were collected or delivered to site Match PO parts against job sheets and ensure labour is entered correctly Support billing once job sheets are received and processed Mark invoiced jobs on the service calendar for tracking and follow-up Process invoicing for air testing and air/micro testing (labour + analysis costs) Ensure job sheets are attached to SAP and sent with invoices when required Maintain accurate records in service and contract folders Handle warranty visit administration, confirming cover and filing documentation correctly Monitor service calendars and chase outstanding job sheets and missing documents Coordinate calibration returns based on engineer notifications Request service numbers from HQ and raise SAP orders for commercial invoices (customs clearance) Raise return entries to ensure full traceability Enter POs on SAP using dummy numbers and reconcile costs once invoices are received Ensure invoices and job sheets are issued, attached, and filed correctly What We re Looking For Strong admin skills with excellent organisation and attention to detail Previous experience in a similar role, ie service/aftermarket SAP experience (or similar ERP system) Confident managing multiple priorities in a busy office environment Comfortable with data entry, documentation control, and deadline-driven tasks Clear communication skills and the confidence to coordinate across teams Good Microsoft Office skills

Step into the engine room of an international supply chain where your organisation, supplier coordination and shipping know-how keeps product moving from Asia to the UK smoothly, compliantly, and on time. Arden Personnel is recruiting for a Procurement & Logistics Coordinator Asia Supply Chain to join a growing, design-led business with an international customer base. You ll manage the end-to-end flow ordering from approved Asian suppliers, tracking production, coordinating freight, customs clearance, and final delivery Location: Stratford-upon-Avon Job Type: Full-time, permanent Salary: Up to £36,000 per annum Hours: 37.5 hours per week (worked between 07:30 and 17:00). Choose your preferred hours within this window, as long as they re consistent each week. This role is office based, there is no hybrid working. Why This Role Stands Out Salary up to £36,000 per annum Hands-on international supply chain exposure (Asia sourcing + global shipping) Real ownership trusted to run your area end-to-end Varied role: procurement + logistics + problem-solving Supportive team with room to develop Free parking + pension scheme 22 days holiday per annum The Role Reporting to the Operations Manager , you ll act on instructions from the Operations Manager and CEO to ensure stock is ordered and delivered efficiently and cost-effectively. You ll oversee production timelines, coordinate freight (sea/air), manage shipping documents, and support customs clearance and onward haulage. Key Responsibilities Procurement Place purchase orders with approved suppliers in Asia based on given specifications and timelines Confirm order details, pricing, lead times, and Incoterms with suppliers Monitor production progress and proactively address delays, changes, or issues Logistics & Shipping Arrange international freight (sea/air) and liaise with freight forwarders/shipping agents Ensure shipping documentation is accurate and compliant (commercial invoices, packing lists, bills of lading, etc.) Track shipments, maintain ETAs, and provide regular delivery updates Customs & Compliance Coordinate customs clearance and ensure adherence to import/export requirements Work with customs brokers to resolve clearance issues quickly and accurately Haulage & Delivery Organise onward transport from port to final destination Troubleshoot and resolve delivery challenges to keep stock flowing Communication & Reporting Maintain clear communication with suppliers, logistics partners, and internal stakeholders Keep accurate records of orders, shipments, and costs Provide regular progress reporting and maintain trackers/ERP updates What We re Looking For Essential Experience in procurement, supply chain, logistics, or international shipping (Asia supply base preferred) Strong understanding of international freight and customs processes Advanced Excel skills (must-have) Confident communicator comfortable liaising with suppliers, forwarders, brokers and internal teams Proficiency in MS Office and familiarity with ERP/stock systems Knowledge of Incoterms and trade compliance Key Attributes Detail-oriented, proactive, and solutions-focused Able to juggle multiple priorities under tight deadlines Strong relationship-building skills with external partners Why work here? A collaborative, forward-thinking culture where values aren t just words they re lived. The team focuses on clarity, empowerment and positivity, with a strong emphasis on consistency, expertise and continuous improvement. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Purchasing and Logistics Administrator role early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.