Euro London

Portuguese Speaking Customer Service Advisor Contract: Permanent Salary: £27,000 + Performance Bonus Location: Newport (Hybrid Working Available) Start Date: ASAP Are you a fluent Portuguese speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role. You'll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits. Key Responsibilities: Responding to customer queries in both Portuguese and English via phone and email Supporting the full lifecycle of claims, from information gathering to resolution Maintaining accurate customer records and case notes in the system Providing clear, empathetic, and professional communication at all times Liaising with other departments to ensure smooth and timely customer support Handling complaints in line with company policy Candidate Requirements: Fluency in both Portuguese and English (spoken and written) Strong customer service skills with a desire to deliver excellent experiences Ability to manage multiple tasks with accuracy and attention to detail Confident communication and problem-solving skills Previous experience in customer service or claims handling is an advantage, but not essential Proactive, team-oriented approach with a willingness to learn Benefits Include: £27,000 base salary + performance-related bonus 25 days' annual leave (plus the option to buy/sell additional days) 5% matched pension scheme Private medical insurance and life cover Employee assistance programme Comprehensive training and career development support Inclusive, international working environment Wellbeing initiatives and regular team events If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Start Date August We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. Job functions: -Speaking to clients to quickly get to the root of their problem. -Providing timely and accurate customer feedback. -Helping customers via calls, emails, community posts and live chat. -Use a positive personality and experience, not a script -Assisting customers with their technical and software related problems -Configuring and installing software over the phone at restaurant locations -Provide outstanding service -Know limitations and when to should ask for advice -Own the resolution to the problem; don't leave the customer hanging -Accurately and efficiently log all contacts in our CRM (Salesforce) -Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback About You: - Fluent to a native level in: German - Fluent level of English - Open to work on weekends if need be -Interpersonal skills, and passion for providing excellent customer service -Strong communication skills: active listening, writing/typing, informal communication -Restaurant/ Hospitality experience is an added bonus. -At least one years experience providing customer support would be ideal - preferably in a software support environment -Knowledge of current Microsoft Windows operating systems -Knowledge of iOS and Apple Hardware -Experience with the use of support desk tools like Salesforce, Communities, live chat would be great

Customer Service Advisor - French Speaking Location: Greenford, West London (office-based) Salary: £35,000+ DOE Hours: Full-time A well-established international manufacturer and distributor is seeking a French-speaking Customer Service Advisor to join its busy European Customer Service team based in Greenford. Operating across Europe, Africa and the Middle East, the business supplies customers globally from its UK manufacturing and distribution operation. This is an excellent opportunity for an experienced customer service professional looking to join a stable and growing organisation with genuine long-term career prospects. The Role Working as part of an established team of customer service professionals, you will act as a key point of contact for customers across multiple international markets, managing orders and enquiries while ensuring an outstanding level of service. Key Responsibilities Managing customer enquiries via telephone and email. Processing customer orders and ensuring accurate delivery information is provided. Preparing quotations and responding to product availability requests. Liaising with internal departments including warehouse, production, logistics and sales teams. Resolving customer issues and ensuring timely follow-up. Maintaining accurate customer and order records within internal systems. Supporting customers across European and international markets. Building strong relationships with existing customers and stakeholders. Requirements Fluent French language skills (written and spoken) - essential. Additional European language skills would be advantageous. Previous experience in a customer service, customer support, sales support or order processing position. Strong communication and relationship-building skills. Intermediate Microsoft Excel skills. Experience using ERP, order management or customer service systems (Oracle experience is beneficial but not essential). Highly organised with excellent attention to detail. Ability to work effectively in a fast-paced office environment. Manufacturing, logistics, distribution or technical product experience would be advantageous but is not required. Working Hours Monday to Thursday: 8:00am - 5:00pm Friday: 8:00am - 12:00pm Occasional Friday afternoon cover required on a rota basis, paid as overtime. Benefits Competitive salary dependent on experience. Paid overtime opportunities. Company pension scheme. Generous holiday entitlement. On-site parking. Long-term career development opportunities. Stable, successful international business. Friendly and supportive team environment. Please note: This is a fully office-based position in Greenford. Due to the location, applicants should be within a reasonable commuting distance of the site.

Senior Logistics Coordinator Location: Milton Keynes Salary: £40,000 DOE Contract: Initially 12 month FTC (Maternity Cover) Our client is seeking an experienced Logistics Coordinator to join their operations team on a maternity cover contract. This is an excellent opportunity for someone with strong freight, shipping, or supply chain experience who enjoys working in a fast-paced international environment. The Role: Coordinate inbound shipments from suppliers to regional distribution hubs Manage carrier performance, shipment tracking, and issue resolution Support shipment planning in line with operational schedules Ensure all shipping documentation and compliance processes are completed accurately Work closely with suppliers and internal teams to manage timelines and resolve delays Monitor logistics performance and identify opportunities for process improvements Support reporting, workflow management, and operational planning activities About You: Previous experience within logistics, freight, supply chain, or operations coordination Strong understanding of import/export processes and shipment management Excellent organisational and problem-solving skills Strong Excel and systems skills Able to manage multiple priorities in a fast-paced environment High attention to detail and strong communication skills Italian language skills are advantageous but not essential This is a fantastic opportunity to join a collaborative and growing business where you can contribute to operational efficiency and supply chain performance within a supportive team environment.

Sales Development Associate - Dutch speaking London, UK Interested in sales? Looking to fast-track your sales career? Then this might be for you! The role This role is your launchpad into a fast-paced sales career. In just a few months, you'll build the foundation that prepares you to step into the Business Development Representative position-where you'll receive continuing sales education, sharpen your prospecting skills, and gain more insight into the products and services the company offers. The next step is Account Manager. Most people spend about 3-4 months in the Sales Development Associate role before levelling up. Responsibilities: Leverage your Dutch-speaking skills to win new business in the Benelux region Learn about the company's portfolio of offerings and how to articulate their value proposition to prospective customers. Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams. Receive training on how to use their sales engagement tools, their customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers. Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities the company to earn new and additional business. Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities. Learn how different parts of the organization work together to support their internal and external customers. Develop strong organizational skills and managing your daily active to achieve defined performance metrics. Other duties and activities as assigned. What they're looking for: 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred). Motivation for learning the fundamentals of sales Fluency both spoken and written English and Dutch Language (C1 minimum) In the last 10 years the company has: Grown from 200 employees to over 2,300 Acquired and successfully integrated 25 companies Heavily expanded its service portfolio to include Managed Services, Professional Services, new Hardware and new Software Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: Enhanced Maternity and Parental Leave Fitness Reimbursement Competitive Holiday allowance NEST pension Scheme Annual Profit Sharing Bonus Electric Car Scheme Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision. Life Insurance

Product Marketing Manager F/M - French speaking Type of job : CDI Job location : Chiswick, London, Royaume-Uni Salary : £52,000 - 55,000 Working hours : Temps plein The Company Our client is a European leader in wireless intercom and access control solutions for collective housing. The technology provides simple, cloud-based systems that enable fast installation, real-time remote management and improved security. Its solutions are designed to make life easier for residents. They are part of a larger group, an international specialist in connected access control solutions and are rapidly expanding the UK hub. They're building an ambitious European marketing team in London, and are currently looking for a French speaking marketer to define and execute the European GTM. Your future responsibilities As part of their European growth strategy, they are building a lean, scalable marketing organisation structured around a central hub in London. The Product Marketing Manager (PMM) is responsible for structuring and driving the European go-to-market engine . The role focuses on clarifying value propositions, building reusable go-to-market frameworks, and ensuring consistent, high-quality execution across markets. Sitting at the intersection of product, marketing and local teams , the PMM turns strategy into clear, actionable tools and continuously improves them through structured market feedback. Key Responsibilities: 1. Value Proposition & Messaging Define and maintain clear value propositions aligned with market needs Build a consistent European messaging framework 2. Go-to-Market Strategy Structure the European go-to-market model Define or adapt segmentation, customer journeys and funnel logic Ensure consistency and scalability across markets 3. Product Launch Excellence Create and manage launch frameworks (playbooks, readiness checklists, activation guidelines) Equip local teams for effective and consistent launches 4. Scalable Content & Activation (80/20) Develop central marketing kits with room for local adaptation Deliver core assets: messaging, sales enablement, campaigns and training 5. Product-Market Interface Act as the bridge between product teams and local markets Structure and integrate market feedback into product and GTM evolution Ensure alignment between product capabilities and market expectations 6. Competitive Intelligence Monitor competitors across European markets Build clear competitive positioning and actionable insights 7. Performance & KPIs Define and track key European performance indicators Contribute to dashboards and reporting 8. Cross-Market Alignment Coordinate between the London hub and European markets (UK, Germany, Netherlands, ROW) Work closely with the Netherlands as a blueprint market to scale best practices Balance central consistency with strong local execution What they are looking for Profile 5 years' experience in Product Marketing, Go-to-Market or similar roles Strong B2B background , ideally in tech, SaaS , proptech or access control Proven experience building and scaling go-to-market frameworks Strong strategic and analytical mindset Experience working across multiple markets or regions Comfortable in lean organisations with high ownership Fluent English and French required They're Looking for Someone Who Can simplify complex topics into clear, usable frameworks Thinks in systems rather than one-off initiatives Knows how to structure what works and scale it Collaborates effectively across teams without relying on hierarchy Key Competencies Go-to-market strategy & structuring Value proposition & messaging Cross-functional collaboration Analytical thinking Ability to turn complexity into clarity Working Conditions & Benefits Fixed salary + performance-based bonus Travel allowance Health benefits package Hybrid working model : 2-3 days per week in the office Recruitment Process Initial interview with the HR team based in France Interview with the Head of International Marketing Potential meetings with team members Practical case study or technical assessment

Buying Analyst Location: Milton Keynes Salary: Competitive Contract: Initially 12 month FTC Our client is looking for a commercially minded and analytical Buying Analyst to join their team on a maternity cover contract. This is an excellent opportunity for someone with experience in purchasing, forecasting, or commercial analysis to play a key role within a fast-paced business environment. The Role: Support purchasing and forecasting activities across multiple product areas Analyse supplier pricing, quotations, and cost trends Maintain accurate cost and inventory data Monitor supplier spend and identify opportunities for improved efficiencies Support stock and raw material planning to minimise waste and maximise usage Work closely with finance and operational teams to support reporting and forecasting processes Assist with supplier management and purchasing administration About You: Previous experience in buying, purchasing, procurement, supply chain, or commercial analysis Strong analytical and numerical skills Confident using Microsoft Excel and other business systems Experience with ERP systems is advantageous Highly organised with strong attention to detail Able to work independently and collaboratively within a team environment Fluency in Italian highly advantageous but not essential This is a fantastic opportunity to join a growing organisation where you can contribute to commercial decision-making and operational efficiency within a supportive and collaborative team.

Spanish Speaking Inbound Sales Executive London (Mon-Thurs in the office and Fridays from home) Start date - ASAP Hours - 35 hours per week (Monday to Friday) Are you passionate about luxury travel? This is a fantastic opportunity to join a leading travel company in an exciting sales role. Based in central London, this hybrid position is ideal for someone who has some previous experience in customer support or sales and is excited by high-end travel. The role itself: Selling luxury travel services in Spanish Keeping in touch with clients to ensure customer satisfaction Dealing with inbound customer contacts Meeting KPIs and targets Managing a high volume of inbound calls/emails optimising the sales process What we're looking for: Strong communication skills A minimum of 1 year's experience in a customer service or sales role Travel and/or hospitality experience is a plus A proactive, target driven mindset and a passion for premium travel Fluency in English and Spanish (both written and spoken) What you'll get: Base salary + uncapped commission and excellent benefits Hybrid working - 4 days in office, 1 from home (plus up to 2 weeks remote work per calendar year) Opportunity to work in an international environment Excellent progression opportunities in a supportive, dynamic environment Apply now to find out more and to grow your career in the world of luxury travel. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

German Speaking Inbound Sales Executive London (Mon-Thurs in the office and Fridays from home) Start date - ASAP Hours - 35 hours per week (Monday to Friday) Are you passionate about luxury travel? This is a fantastic opportunity to join a leading travel company in an exciting sales role. Based in central London, this hybrid position is ideal for someone who has some previous experience in customer support or sales and is excited by high-end travel. The role itself: Selling luxury travel services in German Keeping in touch with clients to ensure customer satisfaction Dealing with inbound customer contacts Meeting KPIs and targets Managing a high volume of inbound calls/emails optimising the sales process What we're looking for: Strong communication skills A minimum of 1 year's experience in a customer service or sales role Travel and/or hospitality experience is a plus A proactive, target driven mindset and a passion for premium travel Fluency in English and German (both written and spoken) What you'll get: Base salary + uncapped commission and excellent benefits Hybrid working - 4 days in office, 1 from home (plus up to 2 weeks remote work per calendar year) Opportunity to work in an international environment Excellent progression opportunities in a supportive, dynamic environment Apply now to find out more and to grow your career in the world of luxury travel. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Commercial Sales Manager 6 month role with possibilty to be extended I am currently partner with one of the world's leading exhibition and events company delivering market-leading trade shows that connect industries, spark innovation, and drive business growth. Their portfolio spans multiple sectors, and they are always expanding. To support this momentum, they're looking for a dynamic Commercial Sales Manager who can elevate their commercial performance and build long-term value across their events. The Opportunity As a Commercial Sales Manager, you'll take ownership of revenue generation across exhibition stands, sponsorship packages, and digital products. You'll shape commercial strategy, lead client acquisition, and build strong relationships with key industry players. This is a role for someone who loves the thrill of closing deals, understands the exhibition landscape, and knows how to turn opportunities into results. What You'll Be Doing Driving revenue growth across exhibition space, sponsorships, and value-added products Building and managing a high-quality sales pipeline with accurate forecasting Identifying new business opportunities and emerging market segments Leading outreach to prospective exhibitors, sponsors, and partners Managing and growing key accounts to maximise retention and year-on-year spend Delivering compelling sales presentations and negotiating commercial agreements Collaborating with marketing, operations, and product teams to enhance event propositions Monitoring industry trends and competitor activity to inform commercial strategy What We're Looking For Proven experience in B2B sales, ideally within exhibitions, events, or media Strong commercial acumen with a track record of hitting and exceeding targets Confident communicator able to engage senior-level decision-makers Strategic thinker with the ability to identify and develop new revenue streams Highly organised, proactive, and motivated by results Comfortable working in a fast-paced, deadline-driven environment

Training and Development Specialist - Arabic Speaking Travel Industry Global Travel & Lifestyle Brand Hybrid- London or Riyadh with office 2 days per week (remote options considered for candidates based further afield) Euro London have partnered with a global Travel & Lifestyle brand as they continue their expansion into Saudi Arabia. This is an exciting opportunity to join a fast-growing international organisation that delivers exceptional, personalised service to high-net-worth clients worldwide. As the business scales, we're seeking a Training and Development Specialist to shape training, coaching, and development across their travel teams. What you'll be doing: You'll play a central role in elevating performance and service quality by: Delivering engaging induction and ongoing training programmes Coaching teams to enhance member satisfaction and service excellence Updating training materials as new processes and systems are introduced Partnering with managers to identify individual and team development needs Working with global stakeholders across Travel, Product, HR and Operations Supporting process improvements and contributing to travel-related projects What you'll bring Fluency in Arabic and English Expertise with GDS systems. Amadeus experience is essential and non-negotiable You must have strong, hands-on Amadeus experience. It's a core booking system used across the travel industry, and you'll be responsible for training new starters and supporting teams in using it confidently and efficiently. 3+ years' experience in Training, L&D or Talent Development Strong background in the Travel or Aviation sector Confident delivering training both virtually and in person A passion for developing people and driving continuous improvement Why join this company: You'll be joining a global, inclusive, people-focused organisation known for investing in employee development and delivering exceptional service. Benefits include: Competitive salary Hybrid or remote working options Additional leave and recognition for long service Access to a range of travel and lifestyle discounts Flexible working arrangements, including opportunities to work from different locations Supportive, international team culture Clear opportunities for progression within a growing global business If you're passionate about developing talent within the travel sector, apply today for more information. Please be advised that all CVs will be treated in the strictest confidence and your application will not be forwarded without your permission. We aim to respond promptly; however, due to the high volume of applications, we are only able to contact candidates whose experience closely matches our client's requirements. For more opportunities, please visit our website.

Travel Consultant - French speaking Remote - Customer Service (Dining, Entertainment, Lifestyle, Travel) - Full time UK or Spain or South Africa Description To strengthen their team in the UK, or South Africa Spain, our client is looking for a French-speaking Luxury Travel Consultant. Immerse yourself in the world of luxury travel: As a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant - you become a trusted point of contact for clients seeking exceptional experiences worldwide. Responsibility: Advising clients - premium cardholders - by phone and email in both French and English Handling customer inquiries from quote preparation to billing for individual trips Making reservations with airlines , hotels , and travel agencies Creating tailored offers , travel documents , and detailed travel itineraries Passionately advising and facilitating unique travel experiences Actively selling special promotions and exclusive offers Requirements Your Profile: You have excellent language skills in professional French and English , in written and spoken ( C2 according to The Common European Framework) Ability to speak an additional language such as German or Italian is an advantage Have completed tertiary qualification or equivalent training, ideally in the field of tourism Have several years of professional experience in the travel industry , a tour operator or in a travel agency Have GDS knowledge ( preferably Amadeus ) Have excellent destination knowledge across key global regions Have a strong passion for everything related to travel and the luxury lifestyle , including gastronomy , events and culture Are service-oriented , flexible and able to work under pressure Have a positive attitude and identify with the company's values Have strong communication skills Value exceptional service and live by this motto Are available on a full-time basis ( 40hrs per week ) Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 , Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa. Guidelines for Hybrid/Home Office option: Located in United Kingdom, Spain or South Africa Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions. You must meet their minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. They also have a great office that you can work from as an alternative. During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup. A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week. From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment. Exceptions may be considered on a case-by-case basis where necessary. Benefits The people are at the heart of the business, and they have a culture of recognition and reward-both through regular appraisals and through their annual Extra Mile Awards , where they celebrate those who have gone above and beyond in their role. They also encourage all staff to incorporate their aspirations and interests into their career at the company, and they are there every step of the way to support their development. Rewards Designed Around You Competitive Salary : Based on experience, plus a performance-based bonus. Hybrid Working : Combine working from home and the office. If you don't live near one of the offices, they offer fully remote work