Convergys
Solution Architect for Dynamics 365 Customer Engagement On-Premises and Cloud page is loaded Solution Architect for Dynamics 365 Customer Engagement On-Premises and Cloudlocations: BGR Work-at-Hometime type: Full timeposted on: Posted 2 Days Agojob requisition id: RJob Title:Solution Architect for Dynamics 365 Customer Engagement On-Premises and CloudJob Description Solution Architect for Dynamics 365 Customer Engagement On-Premises and Cloud We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) on-premises Solution Architect. The ideal candidate possesses expertise in evaluating and implementing performance and stability enhancements within D365 CE/CRM, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. This individual is also expected to provide support for cloud implementations, although this responsibility will constitute only a minor component of their overall workload.The candidate requires fluent English language skills and is based in EMEA. Mandatory Experience Profile The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers. 10+ years of experience with D365 CE/CRM on-premises, preferably with multiple versions (2013 - v9.1 on-premises). Hands-on experience with D365 CE cloud implementations. Expert knowledge in D365 CE/CRM functionality, customizations, implementation, ALM processes, and administration. Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of D365 CE/CRM. Strong development skills with CRM SDK, C# and JavaScript. Experience with Dynamics CE on-premises stack components, including SQL, IIS, Windows Advanced knowledge of D365 CE/CRM enterprise level architecture and integrating with external systems. Candidate should have worked as a system customizer, administrator or Level 2/3 Help Desk for D365 CE/CRM on-premises Familiarity with Dynamics deployment installation and configuration; including planning, technology prerequisites and installation steps. Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.Strong ability to engage with key technical stakeholders and business decision makers. Demonstrated ability to deliver technical training and effectively resolve complex issues and architectural challenges through strong analytical and collaborative skills. Strong commitment to staying updated on modern engineering practices and tools. Experience in customer facing roles. Desirable requirements Knowledge of Exchange, ADFS and SharePoint. Understanding how to migrate from on-premises to the cloud. Experience with D365 Customer Insights - Journeys In possession of Architect and/or Functional Consultant level Microsoft certifications.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Solution Architect for Dynamics 365 Customer Engagement On-Premises and Cloud page is loaded Solution Architect for Dynamics 365 Customer Engagement On-Premises and Cloudlocations: BGR Work-at-Hometime type: Full timeposted on: Posted 2 Days Agojob requisition id: RJob Title:Solution Architect for Dynamics 365 Customer Engagement On-Premises and CloudJob Description Solution Architect for Dynamics 365 Customer Engagement On-Premises and Cloud We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) on-premises Solution Architect. The ideal candidate possesses expertise in evaluating and implementing performance and stability enhancements within D365 CE/CRM, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. This individual is also expected to provide support for cloud implementations, although this responsibility will constitute only a minor component of their overall workload.The candidate requires fluent English language skills and is based in EMEA. Mandatory Experience Profile The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers. 10+ years of experience with D365 CE/CRM on-premises, preferably with multiple versions (2013 - v9.1 on-premises). Hands-on experience with D365 CE cloud implementations. Expert knowledge in D365 CE/CRM functionality, customizations, implementation, ALM processes, and administration. Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of D365 CE/CRM. Strong development skills with CRM SDK, C# and JavaScript. Experience with Dynamics CE on-premises stack components, including SQL, IIS, Windows Advanced knowledge of D365 CE/CRM enterprise level architecture and integrating with external systems. Candidate should have worked as a system customizer, administrator or Level 2/3 Help Desk for D365 CE/CRM on-premises Familiarity with Dynamics deployment installation and configuration; including planning, technology prerequisites and installation steps. Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.Strong ability to engage with key technical stakeholders and business decision makers. Demonstrated ability to deliver technical training and effectively resolve complex issues and architectural challenges through strong analytical and collaborative skills. Strong commitment to staying updated on modern engineering practices and tools. Experience in customer facing roles. Desirable requirements Knowledge of Exchange, ADFS and SharePoint. Understanding how to migrate from on-premises to the cloud. Experience with D365 Customer Insights - Journeys In possession of Architect and/or Functional Consultant level Microsoft certifications.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Convergys
Security Identity Cloud Solution Architect page is loaded Security Identity Cloud Solution Architectlocations: UK, Work at Home, GBtime type: Full timeposted on: Posted 2 Days Agojob requisition id: RJob Title:Security Identity Cloud Solution ArchitectJob DescriptionWe are seeking a seasoned Identity SME with extensive experience to play a pivotal role in securing our customers' Microsoft Identity and related services, both on-premises and in the cloud. This role is crucial in safeguarding sensitive information and ensuring robust security measures are in place.The ideal candidate will possess technical expertise across the following: Active Directory Domain Services (including ADCS (PKI), ADFS, DNS & DHCP) Microsoft Entra ID Microsoft Entra Connect/Cloud Sync Microsoft Defender for IdentityThey will also provide technical expertise and guidance on Microsoft security best practices, offer in-depth knowledge of security principles, techniques, and protocols. Core Responsibilities: Design and implement identity solutions leveraging Microsoft Entra ID and Active Directory. Lead migrations from on-prem AD to cloud identity (Entra ID), including hybrid join strategies. Configure and maintain Conditional Access, MFA, and risk-based policies. Perform identity governance tasks: access reviews, entitlement management, and privileged identity management. Collaborate on security posture assessments and remediation plans for identity infrastructure. Required Technical Skills: Deep knowledge of Active Directory (including tiering, federation, and legacy protocol mitigation). Proficiency with Microsoft Entra ID (Azure AD), including Entra Connect, ID Protection, and Permissions Management. Experience with authentication protocols: OAuth2, OIDC, SAML2. Familiarity with Microsoft Defender for Identity and integration with XDR solutions. Automation skills (PowerShell, Graph API) for identity lifecycle and migration tasks. Preferred Experience: Large-scale identity migration projects. Zero Trust architecture implementation. Governance and compliance frameworks for identity management.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Security Identity Cloud Solution Architect page is loaded Security Identity Cloud Solution Architectlocations: UK, Work at Home, GBtime type: Full timeposted on: Posted 2 Days Agojob requisition id: RJob Title:Security Identity Cloud Solution ArchitectJob DescriptionWe are seeking a seasoned Identity SME with extensive experience to play a pivotal role in securing our customers' Microsoft Identity and related services, both on-premises and in the cloud. This role is crucial in safeguarding sensitive information and ensuring robust security measures are in place.The ideal candidate will possess technical expertise across the following: Active Directory Domain Services (including ADCS (PKI), ADFS, DNS & DHCP) Microsoft Entra ID Microsoft Entra Connect/Cloud Sync Microsoft Defender for IdentityThey will also provide technical expertise and guidance on Microsoft security best practices, offer in-depth knowledge of security principles, techniques, and protocols. Core Responsibilities: Design and implement identity solutions leveraging Microsoft Entra ID and Active Directory. Lead migrations from on-prem AD to cloud identity (Entra ID), including hybrid join strategies. Configure and maintain Conditional Access, MFA, and risk-based policies. Perform identity governance tasks: access reviews, entitlement management, and privileged identity management. Collaborate on security posture assessments and remediation plans for identity infrastructure. Required Technical Skills: Deep knowledge of Active Directory (including tiering, federation, and legacy protocol mitigation). Proficiency with Microsoft Entra ID (Azure AD), including Entra Connect, ID Protection, and Permissions Management. Experience with authentication protocols: OAuth2, OIDC, SAML2. Familiarity with Microsoft Defender for Identity and integration with XDR solutions. Automation skills (PowerShell, Graph API) for identity lifecycle and migration tasks. Preferred Experience: Large-scale identity migration projects. Zero Trust architecture implementation. Governance and compliance frameworks for identity management.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Convergys
Senior CRM and Power Platform Engineer page is loaded Senior CRM and Power Platform Engineerlocations: UK, Work at Home, GBtime type: Full timeposted on: Posted Yesterdayjob requisition id: RJob Title:Senior CRM and Power Platform EngineerJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.We are seeking a skilled and experienced Power Platform and Dynamics 365 Customer Engagement Solution Architect. In Power Platform emphasis on developing and implementing governance strategies, best practices, and customized Power Apps solutions. The ideal candidate will be skilled in leveraging the Power Apps Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs. In Dynamics 365 Customer Engagement there should be a background on reviewing for and assessing performance and stability optimizations, and an in-depth understanding of how customers configure functionality and customize Dynamics to meet their business processes.The candidate required fluent Spanish language skills. Qualifications Experience Level: Intermediate to expert in Power Platform governance, administration, and Power Apps development. Background experience in Dynamics 36 customer service and sales functionality, customizations and administration. Technical Expertise: Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration. In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required. Omnichannel knowledge and experience would be a benefit. Power Platform Technologies: Strong proficiency in Power Apps, Power Automate, Dataverse, and other Power Platform components. Enterprise Focus: Demonstrated experience in deployment, administration and support within large-scale environments. Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues. Required Skill Set Power Platform and Dynamics 365 Customer Engagement Online Feature knowledge in below areas Knowledge in Dynamics 365 modules Customer service, Omnichannel, Sales and Field Service etc. Power Apps Power Automate Power Platform admin center Customization Administration and Governance experience Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC). Deep understanding of Dataverse, governance strategies, environment planning, and security. Develop and maintain Power Apps solutions with canvas app and model driven app development and architecture. Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services Knowledge of Application Lifecycle Management (ALM) via Solutions. Experience in troubleshooting and optimizing Power Apps and Power Automate flows. Familiarity with integrating data from Dataverse, SharePoint, and other sources. Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions. Awareness of Centre of Excellence concepts with monitoring and adherence.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Senior CRM and Power Platform Engineer page is loaded Senior CRM and Power Platform Engineerlocations: UK, Work at Home, GBtime type: Full timeposted on: Posted Yesterdayjob requisition id: RJob Title:Senior CRM and Power Platform EngineerJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.We are seeking a skilled and experienced Power Platform and Dynamics 365 Customer Engagement Solution Architect. In Power Platform emphasis on developing and implementing governance strategies, best practices, and customized Power Apps solutions. The ideal candidate will be skilled in leveraging the Power Apps Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs. In Dynamics 365 Customer Engagement there should be a background on reviewing for and assessing performance and stability optimizations, and an in-depth understanding of how customers configure functionality and customize Dynamics to meet their business processes.The candidate required fluent Spanish language skills. Qualifications Experience Level: Intermediate to expert in Power Platform governance, administration, and Power Apps development. Background experience in Dynamics 36 customer service and sales functionality, customizations and administration. Technical Expertise: Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration. In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required. Omnichannel knowledge and experience would be a benefit. Power Platform Technologies: Strong proficiency in Power Apps, Power Automate, Dataverse, and other Power Platform components. Enterprise Focus: Demonstrated experience in deployment, administration and support within large-scale environments. Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues. Required Skill Set Power Platform and Dynamics 365 Customer Engagement Online Feature knowledge in below areas Knowledge in Dynamics 365 modules Customer service, Omnichannel, Sales and Field Service etc. Power Apps Power Automate Power Platform admin center Customization Administration and Governance experience Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC). Deep understanding of Dataverse, governance strategies, environment planning, and security. Develop and maintain Power Apps solutions with canvas app and model driven app development and architecture. Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services Knowledge of Application Lifecycle Management (ALM) via Solutions. Experience in troubleshooting and optimizing Power Apps and Power Automate flows. Familiarity with integrating data from Dataverse, SharePoint, and other sources. Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions. Awareness of Centre of Excellence concepts with monitoring and adherence.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.