Job Title : Stock Condition Surveyor Contract Type : Permanent Salary : £37,595 (£41,551.39 is achieved after 12 month successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : Liverpool / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Stock Condition Surveyor To inspect and assess the condition of social housing stock, ensuring properties meet safety, compliance, and quality standards. The role supports long-term asset planning, investment strategies, and contributes to maintaining decent homes for residents. About you We are looking for someone with: Qualification in Building Surveying (e.g., HNC/HND/BSc) or equivalent experience. Knowledge of Decent Homes Standard, HHSRS, and health and safety regulations. Strong IT skills and experience using mobile survey devices. Ability to manage own workload and meet survey targets. Full UK driving licence and access to a vehicle. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to be considered.
Apr 21, 2026
Full time
Job Title : Stock Condition Surveyor Contract Type : Permanent Salary : £37,595 (£41,551.39 is achieved after 12 month successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : Liverpool / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Stock Condition Surveyor To inspect and assess the condition of social housing stock, ensuring properties meet safety, compliance, and quality standards. The role supports long-term asset planning, investment strategies, and contributes to maintaining decent homes for residents. About you We are looking for someone with: Qualification in Building Surveying (e.g., HNC/HND/BSc) or equivalent experience. Knowledge of Decent Homes Standard, HHSRS, and health and safety regulations. Strong IT skills and experience using mobile survey devices. Ability to manage own workload and meet survey targets. Full UK driving licence and access to a vehicle. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to be considered.
Job Title: Stock Condition Surveyor Contract Type: Permanent Salary: £37,595.00 Per Annum (£41,551.39 Per Annum is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday, Hybrid Location: Carlisle, Cumbria If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Stock Condition Surveyor To inspect and assess the condition of social housing stock, ensuring properties meet safety, compliance, and quality standards. The role supports long-term asset planning, investment strategies, and contributes to maintaining decent homes for residents About you We are looking for someone with: • Qualification in Building Surveying (e.g., HNC/HND/BSc) or equivalent experience. • Knowledge of Decent Homes Standard, HHSRS, and health and safety regulations. • Strong IT skills and experience using mobile survey devices. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered .
Apr 21, 2026
Full time
Job Title: Stock Condition Surveyor Contract Type: Permanent Salary: £37,595.00 Per Annum (£41,551.39 Per Annum is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday, Hybrid Location: Carlisle, Cumbria If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Stock Condition Surveyor To inspect and assess the condition of social housing stock, ensuring properties meet safety, compliance, and quality standards. The role supports long-term asset planning, investment strategies, and contributes to maintaining decent homes for residents About you We are looking for someone with: • Qualification in Building Surveying (e.g., HNC/HND/BSc) or equivalent experience. • Knowledge of Decent Homes Standard, HHSRS, and health and safety regulations. • Strong IT skills and experience using mobile survey devices. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered .
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone with: • Educated to GCSE (or equivalent) in English & Maths. • Experience of working in a pressurised environment and dealing with challenging situations. • Good time management, planning & organisational skills. • Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Apr 20, 2026
Full time
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone with: • Educated to GCSE (or equivalent) in English & Maths. • Experience of working in a pressurised environment and dealing with challenging situations. • Good time management, planning & organisational skills. • Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Job Title: Senior Sales Executive Contract Type: Permanent Salary: £33,056 Per Annum Working Hours: 35 hours per week Working Pattern: Thursday to Sunday, 10am -5pm, Hybrid Location: Mellor Brook, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Senior Sales Executive To sell new homes in line with agreed sales targets to forecast completion date, whilst delivering exceptional customer service to HBF 5-star standards. About you We are looking for someone with: • Experience in a similar house building sales position within an established house building organisation. • Experience of dealing with customers and delivering open market sale developments. • Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Apr 16, 2026
Full time
Job Title: Senior Sales Executive Contract Type: Permanent Salary: £33,056 Per Annum Working Hours: 35 hours per week Working Pattern: Thursday to Sunday, 10am -5pm, Hybrid Location: Mellor Brook, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Senior Sales Executive To sell new homes in line with agreed sales targets to forecast completion date, whilst delivering exceptional customer service to HBF 5-star standards. About you We are looking for someone with: • Experience in a similar house building sales position within an established house building organisation. • Experience of dealing with customers and delivering open market sale developments. • Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Job Title: Night Support Worker Contract Type: Permanent Salary: £28,031.56 plus 10% night allowance per annum Working Hours: Full time 37.5 hours per week Working Pattern: Rolling rota, Mon-Thurs 8:40pm - 8:20am Fri-Sun 8:40pm -9:20am. Includes weekends (1 in 3) Location : Jamaica Street Project, Bristol If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: Experience of working with vulnerable people Experience of delivering structured support and risk management To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Apr 15, 2026
Full time
Job Title: Night Support Worker Contract Type: Permanent Salary: £28,031.56 plus 10% night allowance per annum Working Hours: Full time 37.5 hours per week Working Pattern: Rolling rota, Mon-Thurs 8:40pm - 8:20am Fri-Sun 8:40pm -9:20am. Includes weekends (1 in 3) Location : Jamaica Street Project, Bristol If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: Experience of working with vulnerable people Experience of delivering structured support and risk management To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Job Title: Business Analyst Contract Type: Fixed Term Contract for 12 months Salary : £57,270.60 Per Annum (£63,125.84 is achieved after 12 months successful performance in the role) Per Annum Working Hours: 35 hours per week Working Pattern: 9am-5pm flexible working, Hybrid Location : Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Business Analyst As a Business Analyst at Riverside, you'll take the lead take the lead in uncovering root causes, shaping requirements, refining processes, and influencing colleagues to deliver customer-centric change that reduces friction, improves satisfaction, and strengthens performance. You'll work within a dedicated Customer Experience (CX) Centre of Excellence (CoE) but also alongside multidisciplinary teams to influence the design of accessible and inclusive experiences, services and products for one of the leading not-for-profit social housing and regeneration organisations, owning or managing over 75,000 homes across the country. Your involvement will be critical in identifying the problems we need to solve for customers and colleagues via analysis-led insights ensuring any solutions meet their needs are aligned with our organisational strategy. In this position, you'll be the bridge between what our customers need with what our colleagues deliver. Working alongside experienced CX practitioners, you will have the opportunity to shape the approach for your role and scope for delivery within the team's delivery methodology. About you We are looking for someone with: • Strong experience as a Business Analyst within customer centric, digital, or service led environments. • Demonstrable familiarity with design thinking, service blueprints, and customer journey mapping. • Exceptional stakeholder engagement skills, able to influence and drive alignment at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Apr 13, 2026
Full time
Job Title: Business Analyst Contract Type: Fixed Term Contract for 12 months Salary : £57,270.60 Per Annum (£63,125.84 is achieved after 12 months successful performance in the role) Per Annum Working Hours: 35 hours per week Working Pattern: 9am-5pm flexible working, Hybrid Location : Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Business Analyst As a Business Analyst at Riverside, you'll take the lead take the lead in uncovering root causes, shaping requirements, refining processes, and influencing colleagues to deliver customer-centric change that reduces friction, improves satisfaction, and strengthens performance. You'll work within a dedicated Customer Experience (CX) Centre of Excellence (CoE) but also alongside multidisciplinary teams to influence the design of accessible and inclusive experiences, services and products for one of the leading not-for-profit social housing and regeneration organisations, owning or managing over 75,000 homes across the country. Your involvement will be critical in identifying the problems we need to solve for customers and colleagues via analysis-led insights ensuring any solutions meet their needs are aligned with our organisational strategy. In this position, you'll be the bridge between what our customers need with what our colleagues deliver. Working alongside experienced CX practitioners, you will have the opportunity to shape the approach for your role and scope for delivery within the team's delivery methodology. About you We are looking for someone with: • Strong experience as a Business Analyst within customer centric, digital, or service led environments. • Demonstrable familiarity with design thinking, service blueprints, and customer journey mapping. • Exceptional stakeholder engagement skills, able to influence and drive alignment at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
