Customer Support Agent - Maidenhead - Onsite - Must be able to commit to the on call service Peopleforce Recruitment are delighted to be supporting one of their long-standing partners in the search of a customer support agent in Maidenhead. This will be working from a well established hospital to home service, supporting patients and their families receive the best customer service possible. Given the nature, you need to prepared that you may have to have some difficult coversations with patients or their families. This means that this person needs to be resiliant, empathetic and caring. The team works in an open plan office within a modern building. There is a 3-month training program overseen by our team trainer. Pay rate Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate)Location: ME10 3SU-Sittingbourne Benefits you'll love: Option to work 1 day from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Responsibilities Arrange patient deliveries via telephone and email Answer enquiries from patients and stakeholders Use of database to log all patient and healthcare professional communication Team leader will advise daily workload to complete Communicate via email and phone with stakeholders Meet internal targets Updating of patient records, processing chemist orders, prescription collection, pump troubleshooting & uplifts
Feb 28, 2026
Contractor
Customer Support Agent - Maidenhead - Onsite - Must be able to commit to the on call service Peopleforce Recruitment are delighted to be supporting one of their long-standing partners in the search of a customer support agent in Maidenhead. This will be working from a well established hospital to home service, supporting patients and their families receive the best customer service possible. Given the nature, you need to prepared that you may have to have some difficult coversations with patients or their families. This means that this person needs to be resiliant, empathetic and caring. The team works in an open plan office within a modern building. There is a 3-month training program overseen by our team trainer. Pay rate Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate)Location: ME10 3SU-Sittingbourne Benefits you'll love: Option to work 1 day from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Responsibilities Arrange patient deliveries via telephone and email Answer enquiries from patients and stakeholders Use of database to log all patient and healthcare professional communication Team leader will advise daily workload to complete Communicate via email and phone with stakeholders Meet internal targets Updating of patient records, processing chemist orders, prescription collection, pump troubleshooting & uplifts
Collections Officer CO and CB postcodes (Colchester / Cambridge) Must have driving license and access to vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
Feb 13, 2026
Contractor
Collections Officer CO and CB postcodes (Colchester / Cambridge) Must have driving license and access to vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am £22 per 24-hour period standby £14.50 per hour in hours rate £17 in hours call out rate £18 out hours prebooked visit £37.50 per hour out of hours rate What we are looking for: Driving license and access to own vehicle Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week s course of training
