PropRec

Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of engineering expertise and an excellent reputation within the industry. With a £5m annual turnover, a loyal and long-standing workforce, and customers worldwide, they are now seeking a Purchase Ledger Clerk to join their Finance team. Salary is up to £28,000 depending on experience and benefits include: 33 days holiday including Bank Holidays Free on-site car parking Hours: 8:30am 4:30pm, Monday to Thursday and 8:00am to 3.30pm on Friday Location: Office-based, 5 days per week You will be responsible for managing supplier costs, processing invoices, and ensuring payments are made accurately and on time. You will work alongside experienced colleagues, reporting to the Finance and Operations Manager, and have the opportunity to make a real impact in a long-standing, professional environment. As the Purchase Ledger Clerk, you will: Process supplier invoices using Xero, including registering invoices, matching purchase receipts, authorising payments, and analysing non-PO spend. Maintain the cash book for all outgoing payments. Reconcile supplier statements and monitor purchase reserves. Ensure supplier payment terms are correctly maintained for timely payments and cash forecasting. Report purchase cost variances and act as the first point of contact for supplier payment queries. Manage foreign currency supplier accounts from receipt matching to payment suggestions. Process debit notes accurately and efficiently. Manage customer invoices in Xero, including creation, matching to receipts, and statement reconciliation. Maintain and monitor customer credit limits. Support other administrative tasks across Finance as needed. As the Purchase Ledger Clerk, you will have: Experience in a manufacturing/engineering environment is essential. Strong knowledge of Xero accounting software; familiarity with Zoho suite is beneficial, however, not essential. Proficiency in MS Office, particularly Excel and Word. Strong organisational skills, attention to detail, and the ability to work independently. People-focused, relationship-driven, and confident communicating at all levels. Flexible and adaptable, willing to support other areas of the business when needed. Resilient, reliable, with a strong work ethic and a sense of humour. Embraces change and willing to learn new skills.

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)