Taylor Wimpey

Select how often (in days) to receive an alert: At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job summary/Purpose The Training Lead is an experienced role within Taylor Wimpey IT, leading a team of Training Support and accountable for the creation of training materials and delivery of training programmes alongside technology deployment to support Taylor Wimpey with service adoption. This position involves providing in-depth knowledge of business priorities, goals and how IT can embed successfully deployed services into the organisations. The role will also run communication campaigns and initiatives to oversee the effective delivery and adoption of new and existing services within the business. This role requires excellent interpersonal skills in order to develop and maintain strong working relationships with staff, managers and stakeholders at all levels across Taylor Wimpey and its suppliers. This role also requires the ability to analyse complex business problems in order to formulate and deliver appropriate training solutions whilst maintaining business satisfaction. Primary Responsibilities Learning & Development Management: Delivering management and advisory services to support the development of IT/Service knowledge, skills and competencies at all levels across Taylor Wimpey. Activities may include - but are not limited to: Determining the learning and development programme and delivery mechanisms needed to grow staff skills in line with business needs Managing the development and provision of all training activities, taking account of the strategic aims of Taylor Wimpey Designing the skills and capabilities requirements of staff at all levels in order to adopt deployed technologies and services Identifying or approving appropriate knowledge transfer and training solutions, accreditations and qualifications Selecting, tailoring and adopting skills and competency frameworks Selecting and overseeing the operation of learning/training management systems Securing organisational resources to execute the training strategy Managing the training budget, allocating resources effectively, and ensuring that training initiatives are cost-effective and deliver a strong return on investment Identifying opportunities for strategic relationships with suppliers and business partners Managing the administering, documenting, tracking, reporting on learning and development activities Training Design and Development: Designing and developing resources to transfer knowledge, develop skills and change behaviours. Activities may include - but are not limited to: Specifying, designing, creating, packaging and maintaining training materials and resources Selecting, customising/localising, and presenting training material in a form suitable to the intended purpose and audience Commissioning and overseeing the development of training materials, allocating resources to training teams and defining training outcomes Leading training programmes, recommending and specifying interventions for design, development and deployment according to agreed learning outcomes Overseeing configuration and testing of training environments Identifying, selecting and securing third-party accreditation and training support (as required) Ensuring the creation of simulated data, replication of external systems, interfaces and assessment systems for simulated training environments. Working in collaboration with Adoption Analyst to develop & deliver reinforcement training programmes that makes change stick across Taylor Wimpey Training Delivery: Managing the delivery of training programmes, knowledge communication campaigns and initiatives to ensure training objectives are met. Activities may include - but are not limited to: Preparing, delivering or supervising the delivery of training activities for a variety of audiences Ensuring trainings are customised to incorporate relevant scenarios and cases Supervising and advising the team in training delivery techniques and options Evaluating and monitoring the performance of training/campaign delivery activities Ensuring feedback is collected and analysed, and training materials are adapted accordingly to meet the needs of end user Conducting post go-live reviews to identify lessons learned and further training requirements and ensuring that these are addressed Experience, Qualifications, Technical Requirements Educated to degree level or equivalent professional experience Demonstrated experience of training needs analysis in a large organisation focusing on IT Extensive experience of designing training curriculum and developing training material Strong interpersonal & influencing skills People management/supervisory experience Proven experience of managing delivery of multiple IT service training programmes to end user community The ability to form a well-rounded understanding of technology, operations and business processes in a large organisation Strong problem solving and analytical skills Excellent oral and written communication skills What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Select how often (in days) to receive an alert: At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job summary/Purpose The role of the Senior Production Manager is to lead on the delivery of Cladding remediation projects through all aspects of the construction stages of the replacement of the facade and be accountable for the projects' programme delivery in line with the project targets and all stakeholders' expectations. You will contribute to the pre-construction planning of developments considering and developing project execution plans, site management strategies and building sequence/durations to facilitate the compilation of an overall development programme/budget. Responsibility for the day-to-day planning, direction and monitoring of each project, ensuring that projects are delivered in a safe, efficient, cost effective and sustainable manner. Regional Variances North of M25, Overseeing projects in SW and Wales, Midlands to Newcastle, and Scotland from Aberdeen Southward Primary Responsibilities Co-ordinate and manage pre-commencement Health and Safety obligations across the projects ensuring all pre-start Health & Safety Plans are fully developed prior to start on site in accordance with HSE policy and are maintained throughout the projects. Ensure the project teams are aware of the Health and Safety implications of all design decisions and contribute to finding the best solutions to problems. Ensure all stakeholders (including: RMT, management companies etc) are managed throughout the build process for their full cooperation. Ensure the build stages of the project follow the TW Complex Projects framework. Provide guidance and documentation necessary to formulate pre-development programmes and establish strategies for the project's execution with clearly defined build methods, sequences and timings to facilitate comprehensive and robust project plans and budgets. Work collaboratively and assist with other departments (Technical, Commercial) and take a lead during the build/ remediation stage. Ensure risks are identified and managed through the project. Ensure a full review is undertaken at the appropriate time in a project to ensure the audits fully captured the whole project. Ensure that quality standards are set and maintained throughout the project, and that quality reports are prepared and promptly reviewed, and necessary actions taken to address areas of concern. Take responsibility for the site prelims budget alongside the Project Surveyor and ensure that costs are monitored and interrogated regularly. Ensure that all site decisions are made considering the impact on objective, quality, cost and programme and are suitably discussed and agreed as necessary with the Technical and Commercial functions and Project Lead before contractors are instructed. Implement a system for the control and monitoring audit controls reports/Zutec from contractors. Experience, Qualifications, Technical Requirements Proven track record at similar level in the construction industry, with experience gained in working with developers, contractors and/or other related partners. Strong understanding of Facade/ Cladding replacement on residential construction, particularly high-rise developments (18m+), with a proven track record of delivering high profile, complex construction projects to time, cost, and quality standards. Proven track record of managing a range of stakeholder relationships including local authorities, landowners, developers and contractors. In-depth knowledge of the construction process and construction methods, knowledge of current UK construction laws, legislation, and regulations, standards and procedures. Degree or professional qualification in property, development, construction or a related field (or equivalent work experience and a clear plan for achieving the necessary qualifications) is preferred but not essential. What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

This is an exciting opportunity to join the central Talent and Resourcing team here at Taylor Wimpey. The role is responsible for providing centralised administrative support for Resourcing, Talent, Training and the Grant and Levy Claim to drive efficiency across the function and maximise potential savings. The role holder will provide administrative support in Learning and Development activities including the management of all centralized training courses and academies. They will be the central point of contact for the business on resourcing system-related queries on job requisitions, approval, advertising vacancies and managing the job spec and advert library on share point. What you will do Levy and Grant Reclaim: Liaise with the business units to track apprentice recruitment and to ensure that all apprentices are registered on both the DAS account and the CITB system in a timely fashion / according to deadlines to ensure maximum funding is reclaimed. Provide advice to business units regarding funding band limits and support negotiation with colleges / training providers to ensure that tuition fees are fully recovered by the Apprentice Levy. Provide quarterly analysis by business unit to show Levy / Grant status. Monitor Apprenticeship completion dates and liaise with colleges / training providers / business units to ensure that correct documentation is received so that the application for Achievement Grant can be processed by the specified deadline. Provide training and support to the business units so that they are aware what apprenticeship programmes and qualifications qualify for funding and check to ensure that any funding is received into the bank account of the relevant business unit. L&D Administration: Managing the course scheduling and invites for all academies Liaising with External supplier to ensure internal training is verified for CITB reporting and grant reclaim Managing the administration of early entry talent development Management of Masterclass and Best in class scheduling and invites Management of all other Learning and development courses Scheduling of MD and above verbal 360 feedbacks Ad hoc talent activities during P2 and CEO talent roll up's Analysis of content quality and recommendations for improvements. Maintenance of content (removing/uploading). Liaising with Suppliers to organise training. Resourcing: Manage job spec and job advert library on share point - ensuring all documents are up to date, complaint with GDPR/candidate privacy notice statements, pre employment check copy and written in line with our diversity attraction commitments Handle enquiries from admin and hiring managers in the business on new vacancy requisition, closing adverts and providing candidate communications on the business' behalf where appropriate Work closely with our system provider; Harbour to make sure the system is working the best it can for the business Own the resourcing social media calendar; scheduling posts, managing responses and reporting on key metrics Admin co-ordination with Graduate & Management trainee assessment centres Supporting Head of Resourcing with invoice tracking What you will have: Confident in using a variety of computer programmes including strong excel skills A proven track record of managing multiple and a high volume of administrative tasks Advanced Excel skills Ability to build key stakeholder relationships Excellent writing skills and attention to detail Individuals seeking employment at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us. Checks and eligibility to work: To be successful in this role you must be able to prove eligibility to work in the UK. If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check s being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage). The type of checks made will depend on the role in question but may include any or all the following: Criminal records (DBS); Credit reference DVLA The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company.

Do you want to come to work to make a difference, put all your talents to good use, really help people and to make our company better? This is your chance to join a fantastic team leading the way in making our customer journey run effortlessly. We are looking for a confident, energetic and self-motivated person to make things really happen for our customers, putting them at the heart of everything we do. In this crucial, frontline role you will act as the customers' key point of contact in the Taylor Wimpey Customer Journey from the point they are introduced to their home onwards, managing the customer relationship face to face across multiple sites, delivering a great service and better ways to make our customers feel truly special. New home buying is a complex process; we need our Customer Relations Managers to help our customers make our houses their homes. Issues and 'snags' can occur in a new home and we strive, through this role, to ensure quick and effective resolutions, to meet and exceed our customers' expectations. What you will do: • Liaise with the Head of Customer Service and Customer Support Manager to gain knowledge/understanding of relevant sites and customers • Using a Home quality checklist ensure that all new homes are at the quality standard that our customers expect • Be the main point of contact for the customer following the exchange process • Attend the property to walk our customers through a home introduction • Work with sales, site management and other key business unit stakeholders to ensure the customers' interests are looked after always • Maintain oversight of any remediation activity to ensure satisfactory issue resolution/defect remediation • In conjunction with the Customer Support team, liaise with customers after their move in, to ensure they are no unresolved issues What you will have: • You will have proven face to face customer services experience and work well under pressure in a fastpaced environment • A person who is open to change and continually strives to improve performance and be the best that they can be • Ability to work independently, remain calm in a crisis, prioritise work, take initiative and make informed decisions • A polite, friendly and professional person who is solution focussed and passionate about getting things right first time despite challenges and obstacles • A natural and engaging communication style, demonstrating a passion and excellence for customer contact, developing trusting relationships both internally and externally • Desirable but not essential you will have experience/knowledge of the house-building and related industries Individuals seeking employments at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us. Checks and eligibility to work: To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence. If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check s being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage). The type of checks made will depend on the role in question but may include any or all the following • Criminal records (DBS); • Credit reference • DVLA The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company. We work hard to attract the best talent for our award-winning business and are proud to feature in the top companies to work for on Glassdoor, voted for by our employees. If you are looking to join a thriving, company going through an exciting period then please get in touch.

At Taylor Wimpey, we're all about building new, thriving communities and giving our customers an excellent experience at whatever stage of the home-buying journey they're in. To do this we've built a passionate and supportive Sales Team who have great customer service at their core, and we're looking for a sales superstar to join them. The successful candidate will deliver an exceptional customer experience to everyone involved in the purchase of a new Taylor Wimpey home. Working closely with the Sales Manager and collaboratively with the Sales Team and other stakeholders, you will also be driven to deliver and smash sales targets. What you will do: Take ownership of the entire purchasing process, as well as the development, making sure it looks immaculate and inviting Proactively search for target customers and book appointments with them Follow up leads to ensure sales targets are met and customer satisfaction is of the highest standard Promote and provide recommended mortgage brokers and solicitors so our customers receive an efficient service against purchasing deadlines Make sure all administrative and reporting requirements are met according to company policies and agreed timeframes Make sure that market research, price benchmarking, advertising, incentives, PR, and other marketing events are done proactively to help fulfil sales targets Make sure the health and safety of customers, colleagues, and other parties whilst on site is in accordance with legal requirements and company policy Follow and adhere to company procedures, standards of performance, and the business unit's Sales Manual. What you will have: The very best organisational and self-management skills. We're looking for someone who is proud to help build a new community and take responsibility for an important period in our customers' lives Exceptional customer service skills; a person who is respectful and considerate, with a drive to achieve sales targets Computer literacy is essential A full driving licence and the ownership of a car is essential Sales experience in the housing industry isn't essential but would be advantageous. Individuals seeking employment at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us. Checks and eligibility to work To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence. If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check s being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage). The type of checks made will depend on the role in question but may include any or all the following: Criminal records (DBS); Credit reference DVLA The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further. Working Hours: The team regularly undertake site visits, so there will be travel involved with the role. The successful candidate will also be required to work on weekends and bank holidays. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company. We work hard to attract the best talent for our award-winning business and are proud to feature in the top companies to work for on Glassdoor, voted for by our employees. If you are looking to join a thriving, company going through an exciting period then please get in touch. To read more about what it's like to work with us then have a look at our Glassdoor profile by clicking here. The benefits we offer Agile Working Healthcare House purchase discounts Competitive Pension Employee share ownership Time off for charity work

At Taylor Wimpey, we're all about building new, thriving communities and giving our customers an excellent experience at whatever stage of the home-buying journey they're in. To do this we've built a passionate and supportive Sales Team who have great customer service at their core, and we're looking for a sales superstar to join them. The successful candidate will deliver an exceptional customer experience to everyone involved in the purchase of a new Taylor Wimpey home. Working closely with the Sales Manager and collaboratively with the Sales Team and other stakeholders, you will also be driven to deliver and smash sales targets. What you will do: Take ownership of the entire purchasing process, as well as the development, making sure it looks immaculate and inviting Proactively search for target customers and book appointments with them Follow up leads to ensure sales targets are met and customer satisfaction is of the highest standard Promote and provide recommended mortgage brokers and solicitors so our customers receive an efficient service against purchasing deadlines Make sure all administrative and reporting requirements are met according to company policies and agreed timeframes Make sure that market research, price benchmarking, advertising, incentives, PR, and other marketing events are done proactively to help fulfil sales targets Make sure the health and safety of customers, colleagues, and other parties whilst on site is in accordance with legal requirements and company policy Follow and adhere to company procedures, standards of performance, and the business unit's Sales Manual. What you will have: The very best organisational and self-management skills. We're looking for someone who is proud to help build a new community and take responsibility for an important period in our customers' lives Exceptional customer service skills; a person who is respectful and considerate, with a drive to achieve sales targets Computer literacy is essential A full driving licence and the ownership of a car is essential Sales experience in the housing industry isn't essential but would be advantageous. Individuals seeking employment at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us. Checks and eligibility to work To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence. If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check s being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage). The type of checks made will depend on the role in question but may include any or all the following: Criminal records (DBS); Credit reference DVLA The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further. Working Hours: The team regularly undertake site visits, so there will be travel involved with the role. The successful candidate will also be required to work on weekends and bank holidays. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company. We work hard to attract the best talent for our award-winning business and are proud to feature in the top companies to work for on Glassdoor, voted for by our employees. If you are looking to join a thriving, company going through an exciting period then please get in touch. To read more about what it's like to work with us then have a look at our Glassdoor profile by clicking here. The benefits we offer Agile Working Healthcare House purchase discounts Competitive Pension Employee share ownership Time off for charity work

Do you want to come to work to make a difference, put all your talents to good use, really help people and to make our company better? This is your chance to join a fantastic team leading the way in making our customer journey run effortlessly. We are looking for a confident, energetic and self-motivated person to make things really happen for our customers, putting them at the heart of everything we do. In this crucial, frontline role you will act as the customers' key point of contact in the Taylor Wimpey Customer Journey from the point they are introduced to their home onwards, managing the customer relationship face to face across multiple sites, delivering a great service and better ways to make our customers feel truly special. New home buying is a complex process; we need our Customer Relations Managers to help our customers make our houses their homes. Issues and 'snags' can occur in a new home and we strive, through this role, to ensure quick and effective resolutions, to meet and exceed our customers' expectations. What you will do: • Liaise with the Head of Customer Service and Customer Support Manager to gain knowledge/understanding of relevant sites and customers • Using a Home quality checklist ensure that all new homes are at the quality standard that our customers expect • Be the main point of contact for the customer following the exchange process • Attend the property to walk our customers through a home introduction • Work with sales, site management and other key business unit stakeholders to ensure the customers' interests are looked after always • Maintain oversight of any remediation activity to ensure satisfactory issue resolution/defect remediation • In conjunction with the Customer Support team, liaise with customers after their move in, to ensure they are no unresolved issues What you will have: • You will have proven face to face customer services experience and work well under pressure in a fastpaced environment • A person who is open to change and continually strives to improve performance and be the best that they can be • Ability to work independently, remain calm in a crisis, prioritise work, take initiative and make informed decisions • A polite, friendly and professional person who is solution focussed and passionate about getting things right first time despite challenges and obstacles • A natural and engaging communication style, demonstrating a passion and excellence for customer contact, developing trusting relationships both internally and externally • Desirable but not essential you will have experience/knowledge of the house-building and related industries Individuals seeking employments at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us. Checks and eligibility to work: To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence. If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check s being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage). The type of checks made will depend on the role in question but may include any or all the following • Criminal records (DBS); • Credit reference • DVLA The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company. We work hard to attract the best talent for our award-winning business and are proud to feature in the top companies to work for on Glassdoor, voted for by our employees. If you are looking to join a thriving, company going through an exciting period then please get in touch.

We are looking for an Employee Relations Advisor (ER Advisor) to join our centre of excellence within HR. We are looking for someone who is organised, has great communication skills, and the drive to support our vision to become an employer of choice. First and foremost, you will provide advice to managers on employment law, working arrangements, contractual matters, sickness, employee communication and consultation, either via phone, face to face or virtually. You will draft template letters in relation to any informal/formal meetings relating to ER cases, attending meetings/hearings as deemed necessary. You will continue to monitor the effectiveness of employment related policies, procedures and template documents, amending to reflect any legislative changes or continuous improvement. You will also drive line management capability by delivering relevant workshops/training interventions. You will initially be home based however, a small amount of travel to dofferent locations may be required. What will you do: Work in conjunction with the HRBP's to effectively hand over relevant cases ensuring a smooth and consistent service is provided Support Line Management Teams in the effective application of the grievance and disciplinary procedures, ensuring an effective, fair and consistent approach across the business Drive improved capability in ER matters by delivery of upskilling workshops and support the development of other learning interventions. Assess the level of competence to ensure upskilling working. Support Line Management Teams in closing out issues ensuring both legislation and company procedures are adhered too. Drive improvement in HR support services, delivering a great service in a timely and effective manner. Work with colleagues to ensure best practice and a consistent approach across the Group, working within Group frameworks as appropriate What will you have: You will have proven experience working in an administrative role ideally within a HR function Experienced in high volume case management and Subject Access Requests You will have a natural and engaging communication style, demonstrating a passion and excellence for people contact and developing relationships both internally and externally Have great planning and organisational skills You will be a problem solver, finding solutions and not taking second best Strong desire and drive to grow knowledge in case management and general HR Individuals seeking employments at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us. In order to be successful in this role you must be able to prove eligibility to work in the UK. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company. A fantastic opportunity to support our HR operation working a reduced hours week. You will provide advice, guidance and support to Line Management in respect of any employment related matters. You will continue to monitor the effectiveness of employment related policies, procedures and template documents, amending to reflect any legislative changes or continuous improvement. We would like you to drive line management capability by delivering relevant workshops and training interventions. We are looking for an Employee Relations Advisor (ER Advisor) to join our centre of excellence within HR. We are looking for someone who is organised, has great communication skills, and the drive to support our vision to become an employer of choice. We are hiring this role on a reduced 30 hour working week.

What you will do: Full Project management of the Taylor Wimpey site build from site setup to ensuring houses are completed in time for customer move in dates Manage the health and safety always across site operations ensuring everyone on site is adhering to Taylor Wimpey's standards and procedures Manage and maintain strong relationships with the subcontractor network on site and coordinating trades to ensure they are meeting key build milestones Work closely with Customer Services and Sales to ensure our customer journey plan is adhered to at all stages Work with the National House Building Council (NHBC) to carry out key site and plot inspections Mentor and develop your site manager apprentices, assistant site manager and any other aspiring site management potential talent across the trades. What you will have: Extensive site management experience is essential, with a detailed knowledge of the building and construction trade - CCSCS card (Site Management) Through knowledge of health, safety and environmental legislation you will be able to minimise risk through developing and endorsing safe operating processes Ability to plan and make decisions, take accountability for and can justify decisions, ensuring teams deliver on those decisions A natural and engaging communication style, demonstrating a passion and excellence for developing trusting, sustainable and robust relationships both internally and externally Ability to manage and track costs (working to site budgets) First Aid qualified. Individuals seeking employments at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us Checks and eligibility to work: To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence . If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check[s] being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage). The type of checks made will depend on the role in question but may include any or all the following: Criminal records (DBS); Credit reference DVLA The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further. What we will offer you: Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability. Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team. We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company. Our site management teams are the essence of our business and are integral in making sure construction is completed within agreed timelines, cost parameters, safely and most importantly to our customers' satisfaction. This key role within our business is accountable for all aspects of the operational house build process. The successful candidate will have to demonstrate strong project management skills with the ability to manage, support and guide their site teams, creating a strong team spirit and growing their people to be the very best they can be. This fantastic opportunity is perfect for someone who is confident, dynamic, and customer-focused, who shows great leadership and decision-making skills to guide and inspire their Site Teams and make their developments first class.