The Crown Estate

Advert Close date: Friday 11th July 2025 Purpose of Role: The focus of the role is to support the Head of Internal Audit, Risk and Assurance to oversee Risk and Internal Audit across TCE. The Director will be responsible for managingdelivery of the internal audit plan and supporting the business in risk management activities. Main accountabilities: Play a key role, working across the business to support and oversee the delivery ofinternal audit assignments by a third party contractor and risk management activities. • Work with teams in identification, scoring and management of risk - driving clear accountabilities in line with our operational excellence, compliance, safety first and customer experience programmes • Creation of risk and control standards and working with other governance teams toensure that those standards are embedded and enforced throughout the developmentactivities of the team - driving clear accountabilities and ownership • Lead risk workshops, assurance mapping workshops and support the business to understand their key risks and mitigating controls. • Understanding of Corporate Governance requirements for reporting Principle Risks andMaterial Controls. • Setting standards for effective and efficient controls and control testing for either risk oraudit • Creation of oversight reporting and dashboards for management and Audit Committeeand Board for review by the Head of function. Attend and contribute to Steering Groups, Governance Groups and Programme Boards andensure audit and risk is appropriately escalated across TCE: • Supporting the Head of Risk in the wider delivery of effective audit and risk managementat TCE at both operational and strategic levels. • Supporting the Head of Risk in the development of TCE-wide assurance arrangements, risks management • Supporting the business and learning areas such as Marine, Urban and Rural risk landscapes. Evaluating issues and determine when and how to escalate within the business. Most important skills based requirements: Internal Audit, Audit Plan development, Assurance mapping and other assurance activities • Risk management (experience of, but not essential, business continuity, insurance, cyberrisk, insurance, programme risk and sustainability) • Risk and Audit Assignment Quality Assurance • Business partnering experience and experience in considering commercial / financial riskexposure within an organisation. • Risk and control reporting • Audit Reporting; audit assignments, Audit Committee and Board reporting, Annual opinionreporting • Senior level exposure Proven influencing skills Ability to build effective partnerships with key stakeholders, including experience ofworking with senior stakeholders and Board members (Audit Committee Chairs), Excellent communication skills: ability to present information and ideas logically andsuccinctly; clearly explaining purpose and the assurance level for activities being undertaken. • Clear and methodical planning and project management approach to both audit and risk • High attention to detail, with consideration of the wider and strategic business implications • Demonstrable analytical skills Our Offering / benefits: As well as a competitive salary, pension and performance relatedbonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life andcritical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK () . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on

Property Operations Manager at The Crown Estate Advert close date: Friday 21st February 2025 Purpose of Role: As part of the Urban Operations team, this role is accountable for delivering best-in-class property operations across a portfolio of mixed-use assets. The Property Operations Manager ensures The Crown Estate (TCE) achieves its operational objectives across all key metrics for all stakeholders. This business-critical role involves full accountability for the tactical delivery of TCE's strategic operational objectives in partnership with our Managing Agents and other external partners, ensuring all statutory and contractual requirements are fulfilled to the highest standards. Additionally, the role requires developing cultural alignment around TCE's shared values, ensuring that TCE's purpose and priorities are understood and effectively embedded across our value chain. Main Accountabilities: Build effective, trusted internal and external relationships, providing strong leadership and direction across the Managing Agents and internal teams, driving a one-team ethos and culture of alignment. Lead, champion, and deliver TCE's Safety First strategy, building security resilience and sustaining exemplary compliance. Develop an excellent operational understanding of the assets, including car parks and public realms, to enable effective leadership and support in crisis and incident management response. Provide impactful operational direction and support the delivery of TCE's sustainability strategy and targets, including TCE's Net Zero decarbonisation pathway. Work collaboratively across internal and external stakeholder teams to develop and implement asset-level operational plans aligned with TCE's operational priorities and budget provision. Own and manage all asset-level operational risks and issues, including customer complaints, ensuring effective root cause investigation and risk mitigation. Oversee all asset-level operational risk registers, enhancing TCE's assurance position across all lines of defence. Ensure proactive and expedient risk monitoring, mitigation, and risk improvement management. Manage and coordinate the operational interface across TCE capital works and major projects, from planning to delivery. Drive a structured and forward-thinking approach to planned preventative maintenance, ensuring works are integrated into the annual business planning cycle. Oversee procurement practices, compliance, contract management, and performance outcomes across our extended supply chain. Lead and inspire a culture of innovation and continuous improvement. Progress and support digital enhancements and data remediation projects across multiple safety, sustainability, and FM platforms. Foster a workplace and culture where everyone feels valued, supported, and accountable for their impact. Most Important Skills-Based Requirements: Minimum 10 years of real estate, multi-site, or retail operations experience (client-side preferred but not essential). MWIFM MRICS or similar qualifications are desirable. Strong safety management background, supported by NEBOSH or equivalent qualifications. Proven leadership in governance, policy, process, and procedural compliance with operational knowledge of H&S, CAFM, and compliance systems. Commercially driven with the ability to manage operational budgets effectively, identifying and implementing efficiencies and added value opportunities. Crisis and incident management experience. Good comprehension of technical building services, reactive/planned maintenance, and fabric protection. Experience in implementing sustainability strategies, including Net Zero. Passion for operational excellence and best practices in facilities management, car park operations, and building performance. Appetite for innovation and continuous improvement. Ready to take on this exciting challenge? Apply now and be part of The Crown Estate's journey towards operational excellence and sustainability! Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK () . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on

Advert Closes: Wednesday 19th February Are you a visionary product management expert ready to drive innovation and excellence? The Crown Estate is seeking a dynamic and strategic leader to define and implement sector-based product strategies that will transform our organisation. Purpose of the Role: As our Director of Product, you will: Define and create new product structures to deliver exceptional customer products. Implement agile product methodologies and foster a culture of continuous improvement. Provide market intelligence and analysis to keep us ahead of industry trends. Develop a long-term vision and objectives for our product organisation. Collaborate across digital and business teams to embed successful product management processes, frameworks, tools, and governance. Key Responsibilities: Strategic and Product Ownership: Lead the creation and implementation of innovative product strategies that align with customer needs and market trends. Financial Ownership: Manage product budgets, create business cases, and ensure the realisation of revenue benefits. Leadership and Team Management: Build and manage a high-performing product team, coaching them in Agile and Lean practices. Lifecycle Perspective: Guide products through their full lifecycle, from conception to delivery and beyond. User Focus: Ensure our products meet the evolving needs of our users, applying strategic thinking to provide the best service. Must Haves: Proven track record in building products from the ground up. Excellent understanding of data and its application in product strategy. Experience in companies with diverse product portfolios. High level of professionalism, self-driven, and a strategic thinker. Ability to manage senior and lead product managers, influence stakeholders, and build effective relationships. Demonstrable experience in developing and embedding a new Product Management organisation. Excellent leadership and people management skills. Nice to Haves: Understanding of financials for tech, finance, and operations. Experience in setting product strategy for an entire organisation. Why Join The Crown Estate? Be part of a prestigious organisation with a rich history and a commitment to innovation. Lead transformative projects that have a real impact on our customers and the market. Work in a collaborative environment where your ideas and expertise are valued. Enjoy a flexible, enthusiastic, and supportive working culture. Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self at work. If you are ready to take on a challenging and rewarding role that will shape the future of The Crown Estate, we want to hear from you! Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK () . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on