Cameo Consultancy

Karcher Branch Manager - Newcastle An excellent opportunity for an experienced sales manager based in Newcastle. This role is all about inspiring and leading a successful small team delivering high levels of customer service, sales and proactive sales activities. The role is full time and permanent offering a starting salary of 45,000, excellent annual bonus a company vehicle and the autonomy of running a branch delivering results on sales and profit. Key Accountabilities for the Karcher Branch Manager: Delivering commercial overall results for the branch to targets and cost control Driving the business forward initiating sales activities to gain customer contact Engaging with customers in the field, developing new business opportunities and sales pipeline Ensuring consistent high standards across the showroom, workshop and warehouse Developing product knowledge across the team to become specialists Engaging with customers, finding out their needs providing solutions Undertaking site surveys, machine demonstrations, presenting proposals Develop local customer network collaborating with external sales teams Create marketing plans to develop sales, working with resources available Overall management of stock Ensure all transactions are logged and reconciled monthly Ensure all H&S standards are met Recruit new team members Devise training plans for new starters Conduct 121s, set goals with team members Lead, mentor and support the team Key Skills Required for the Karcher Branch Manager: Successful face to face selling, possibly within a retail or B2B environment Commercial approach can think strategically to drive the business forward Experience in leading and developing a successful team Experience of training and mentoring a dynamic sales team High levels of customer service Excellent problem solving and negotiating skills Ability to make presentations to key clients Strong administration skills and time management Confident communicator at all levels Ability to establish and nurture client relationships High levels of own initiative, energy and drive Full UK driving licence What's in it for you? You will receive a comprehensive induction plan to the company and role with plenty of support. A starting salary of 45,000 excellent annual bonus, company vehicle, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join this market leader and who offer an amazing culture and progression opportunities.

This is brand new opportunity to join a leading business within the logistics sector as Marketing Manager, on a full time, permanent basis. As Marketing Manager, you will take full ownership of brand, digital, and lead-generation activity. If you're a strategic marketer who thrives in a fast-paced, commercially driven environment, this is a standout opportunity. As the Marketing Manager, you'll be the driving force behind elevating the brand's market presence and supporting the sales function with high-impact marketing activity. This is a hands-on, varied role where you will be responsible for driving the success of marketing in a standalone role. You'll work closely with the Commercial Director and sales team to create content, campaigns, and tools that directly support growth and customer engagement. You will be responsible for: Marketing Strategy and Brand Development Build and own the marketing strategy across brand, digital, content, events, and customer experience Strengthen brand positioning around specialist logistics, reliability, safety, and capability Ensure consistent branding across all touchpoints, from the website to sales collateral and facilities Lead Generation Deliver targeted campaigns aimed at core customer segments Create high-quality sales materials including brochures, case studies, capability decks and templates Build structured lead-generation funnels via email, content and digital activity Digital Marketing and Content Manage and evolve the company website to ensure it's modern, clear, and lead-focused Produce compelling content that differentiates the business from competitors Handle PR activities, sector news, and trade publication engagement Drive professional, high-energy LinkedIn activity Marketing Operations and Performance Set and track KPIs across campaigns, web performance, engagement and events Manage the marketing budget and report regularly to commercial leadership You must be/have: Proven B2B marketing experience within logistics, supply chain preferred, not essential A track record of creating and executing marketing strategies in a growth-focused environment Strong digital skills (SEO, web management, CRM/email automation, analytics) Experience translating complex operational capabilities into clear, compelling value propositions Excellent written communication and content creation abilities A data-driven mindset and strong commercial awareness Ability to collaborate effectively with sales and operational teams The ideal candidate will be: Proactive and full of initiative Curious about operational detail and confident communicating with stakeholders Creative yet practical, able to bring ideas to life efficiently Resilient and comfortable juggling multiple priorities in a fast-paced setting Motivated by growth, momentum and raising a brand's profile in the market Qualifications Degree in marketing, business, communications or similar (or equivalent experience) CIM or digital marketing certifications welcomed Familiarity with CRM tools, automation platforms, and design software (Adobe/Canva) This role is offering a salary of 40,000- 45,000, it is full time, permanent and based onsite in a modern office offering free parking.

Location: Birmingham (Office based) Salary: 25,000 per annum (with review after probation) Opportunities for progression into sales Supportive training environment Long-established company Are you a science graduate looking to kick-start your career in a company where your contribution really matters. We are looking for a Customer Service Officers to join a well-established, science-led organisation passionate about providing exceptional service to their clients across the lab supplies and life sciences sector. You'll be working alongside a collaborative, down to earth team who care about what they do, in a varied role where no two days are quite the same. There's a strong progression path into technical sales for those who are commercially minded, but just as much support for someone who wants to stay in a customer service or operations route too. What you'll be doing: Processing and analysing sales orders Preparing accurate customer quotations and managing price lists Providing exceptional support to internal teams and field sales (e.g. managing follow-ups, sample requests, appointments) Investigating and resolving customer queries (including technical issues) Taking ownership of customer complaints and ensuring successful resolutions Supporting continuous improvement by suggesting new ideas and efficiencies Raising purchase orders and coordinating delivery expectations Supporting office support and finance tasks (invoicing, remittance advice, credit control) What you'll need: A Life Science degree Strong communication skills written and verbal Confident IT skills, especially MS Excel A proactive, helpful attitude and a genuine interest in customer service Able to work independently and as part of a collaborative team A positive, curious mindset and a willingness to get stuck in! What's in it for you? Starting salary of 25,000, reviewed after probation Clear development pathway - with potential to move into sales if that's your interest Full support and training from a friendly, knowledgeable team Modern, well-equipped office with parking, a kitchen and on-site gym 25 days holiday + bank holidays + Christmas shutdown Pension scheme A business that values its people and gives you room to grow If you're keen to build your career in a meaningful, science-led environment and want to join a company where you'll be supported from day one, we'd love to hear from you.

Customer Care Agent - 6 Month Contract Banbury Hybrid (after training) 25,000 Monday-Friday, 8:30am-5pm Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure. This is not a new team. You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year. This role is offered on an initial 6 month contract starting February. While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs. What you'll be doing This is a fast paced, high volume customer environment, where quality and output both matter Handling inbound customer queries by phone and email across pre and after-sales Accurately processing orders, payments, returns and repair requests Managing pricing, product information, stock and delivery queries Owning complaints end-to-end- resolving issues with accountability and empathy Liaising with logistics providers and internal teams to ensure timely resolutions Raising credit notes, arranging repairs and handling warranty queries Keeping systems updated and working to clear SLAs and KPIs You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding. What we're really looking for This role suits someone who isn't fazed by challenge. Confident, clear communicator with strong customer service experience Resilient and emotionally intelligent able to handle difficult conversations Comfortable working at pace with a strong focus on output and accuracy Organised, detail-driven and able to juggle multiple priorities Confident using IT systems (SAP / Google Workspace experience is useful but not essential) If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here. What's in it for you Starting Salary: 25,000 Contract: 6 months (starting asap ideally February) Hours: Monday-Friday, 8:30am-5pm Holidays: 32 days (including bank holidays) Hybrid working: 2 days per week once fully trained Training: Structured onboarding programme Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts Workplace: Modern offices, strong culture, respected brand, supportive team

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between 24,5000 and 26,000. Working for a highly successful business who have worked in the garage equipment sector for decades. Purpose of the role: Supporting the service team providing high levels of customer service, maintaining the database and administration. Key Accountabilities of the Customer Service Administrator : Be first point of contact for customers Providing high levels of customer care over the phone and via email Liaise with customers, resolving any queries quickly and efficiently Generate system based quotes and invoices Support with coordinating service administration Contact customers to confirm proposed dates and obtain order numbers for scheduled work Maintain database all customer records Skills Required for the Customer Service Administrator: Confident customer services skills Methodical approach used to managing a busy workload Administration experience within an office environment Solid IT skills including MS Office Excellent communications skills Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment What's in it for you? A salary of between 24,500 and 26,000 Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch 22 days hol +bank hols, increasing with service Training, support and development Working for a successful, established business Private healthcare for you and your family after six month probation

A newly redesigned opportunity within a growing distributor, this role offers the chance to take full ownership of content creation and shape how the brand shows up online. As the Content Marketing Executive, this is ideal for someone who enjoys writing, storytelling, and creating visual content, blogs, social posts, videos and wants to see their work directly support sales and brand growth. You'll be the content specialist, turning product information into engaging stories across multiple platforms and channels. What you'll be doing as the Content Marketing Executive Creating written content for blogs, landing pages, case studies and product stories Creating and managing engaging content for the website Producing social content across LinkedIn, YouTube, Instagram, Facebook Developing high impact social content across multiple platforms to increase engagement Creating short form video content for campaigns, launches and projects Designing visuals and marketing collateral using Canva or Adobe (e.g. graphics, brochures) Supporting sales activity by producing POS materials and printed marketing collateral Building and sending email campaigns, measuring performance and reporting on results Supporting campaigns such as events, exhibitions and product launches Support for exhibitions and internal marketing projects Collaborating with sales teams and external partners to ensure brand consistency Monitoring engagement and using insights to refine and improve content Tracking performance, optimising content based on engagement and conversion metrics Working to agreed KPIs and maintaining marketing reporting What we're looking for in the Content Marketing Executive Proven digital marketing experience with strong content creation skills Strong track record of producing high-quality long-form content (blogs/articles) Comfortable producing social and video content Confident using creative tools such as Canva and/or Adobe to produce visual content Experience with CRM & CMS platforms, and paid media is a plus Someone proactive and curious comfortable pitching ideas and trying new things Experience writing content in a technical or scientific environment would be advantageous What's in it for you Salary 30,000 - 35,000 (DOE) Quarterly bonus Hybrid working opportunities 25 days holiday + bank holidays Pension scheme Supportive, friendly team culture Progression opportunities as the marketing team expands