Morgan Law

We are looking for immediately available Employee Relations Investigators/Advisors for a period of 12 months on fixed term contracts. This is to work with a national charity that has seen an escalation in the number of ER cases recently and urgently needs some extra support. Key responsibilities include: Leading investigations into disciplinary, grievance, and professional conduct matters Organising interviews, gathering and assessing evidence, and producing clear, impartial reports Presenting findings at formal hearings and supporting Employment Tribunal processes Advising managers on best practice and policy compliance Maintaining accurate records and contributing to continuous improvement Liaising with staff, trade unions, and external bodies as needed You will need: Excellent communication and interpersonal skills Sound judgement, discretion, and emotional resilience Strong understanding of employment law and HR procedures Ideally you will be located within commuting distance of Dover, this role requires demand led attendance in the offices, so ad hoc with home working.

My Local Government client is looking for an experienced and qualified accountant to join them as their permanent Head of Finance and Deputy S151 officer. Reporting into the Director, your role will be to manage the Council's Finance Operations, ensuring robust and compliant financial management across the Council as well as to ensure managers across the Council are supported to effectively manage their budgets. You will also provide financial guidance and advice to senior managers and leaders across the Council. As the Head of Finance, you will not only plan, monitor and co-ordinate the annual closure of the Council's accounts and the production of the Annual Statement of Accounts but you will also arrange the audit of accounts by the External Audit and liaising with them during the process. In this role you will also act as the Deputy S151 and deputise for the S151 when required. To be considered for this role it is essential that you are a CCAB qualified accountant with up to date knowledge of Local Government finances and technical procedures. You will also have proven experience in operating and monitoring financial systems and procedures. This is a permanent role with hybrid working patterns but office presence each week will be required. The salary range is 61,116 to 65,749.

I am currently recruiting for a Deputy Section 151 to work within local government. The role will be for 6 months at least and will be paying up to £900 p/day. Job Specification Business Partnering Guiding managers through Budgeting & Planning Leading a team of 7 Reporting figures to the SMT Applying knowledge of financial procedures/processes to identify issues in these areas and know the correct route to resolve issues Calculate/reconcile staff budgets back to establishments Developing models to monitor movements in TB (for year-end) and reserves Preparation of DMT reports Review of AIMS exceptions General Accounting Monitor relevant grants, ensure accounting is correct and Oracle related queries Preparation of Budget virements Ensuring monthly recharge journals are correct and loaded monthly Set up new cost centres, distribution sets, memo lines in Oracle Manage/assist annual budget load exercise Year-end closedown from a business partner perspective accruals etc) If you are interested, please send me your CV

We're looking for an interim HR Business Partner to work with a high profile charity, reporting into the Head of HR, you will help to lead engagement, retention, and change initiatives across four sites across North Hampshire and Surrey. You'll partner closely with regional heads and service managers to improve the employee experience and drive service outcomes. Coaching managers, resolving complex ER cases, and creating data-informed action plans are key parts of the role. You'll need to be CIPD qualified (or equivalent), with HR partnering experience across multi-site environments. Strong communication, coaching, and leadership skills are essential, along with knowledge of employment law and confidence in influencing senior stakeholders. You'll be well-versed in the full HR suite-including L&D, reward, talent analytics-and comfortable working with data. This is a role that involves some travel to sites when required, so car ownership would be necessary with mileage paid.

I am currently recruiting for a Head of Finance to work within local government with the Housing and Planning. The ideal candidate will have experience of managing the capital and collection and general fund. The role will be for 6 months at least and will be paying up to £650 p/day. Job Specification Managing a team of 5 Ability to be able to influence business managers and stakeholders Excellent understanding of collection fund/ general fund and capital An understanding of Local Authority Housing Services Good knowledge of General Funds Housing Ability to support managers in reviewing and reprofiling their budgets Ability to support managers and staff in improving their knowledge on coding of expenditure and income Understanding of the reconciliation of Dwelling (Rent) income and Non-dwelling income Ability to complete relevant government returns Supporting managers with their monthly budget monitoring Self-motivated with the ability to follow through and resolve any anomaly or query observed within the HRA business area If you are interested in this role, please apply

Interim Financial Controller (Global) 12 month FTC (phone number removed) per annum Hybrid working - 2-3 days a week on site in London About the client Morgan Law are seeking an interim Financial Controller for a leading international charity in the London area. Accountabilities Provides strategic leadership to the charity's global financial accounting and control function, fostering a high-performing team culture focused on continuous improvement. Collaborates with the Director of IP Finance to strengthen financial control capabilities and professional development across country office finance teams Develops and enforces a robust framework of financial control policies and processes, ensuring country offices are held accountable through key performance indicators (KPIs). Oversees the organisation's Scheme of Delegation and maintains the financial data model Leads the preparation and submission of statutory financial statements, ensuring accuracy, transparency, and full compliance with all regulatory requirements Manages the annual external audit process, working closely with auditors to ensure timely and accurate financial reporting. Provides oversight and support for hundreds of donor and local statutory audits across country offices, driving efficiencies and improvements across the charity and member organisations. Ensures timely resolution of audit findings and remediation of control weaknesses Partners with the Transformation and IT departments to align systems with their reporting needs and financial control frameworks, and to support the delivery of system-related projects Develops their global tax strategy, ensuring compliance with applicable tax regulations and providing expert support to country offices and global teams on tax-related issues Candidate Requirements Qualified ACCA/ACA/CIMA or similar qualification (qualification by experience would not be considered) Very recent experience working for a large global not for profit organisation/charity Experience ensuring accurate and compliant financial reporting to senior management and external stakeholders Excellent knowledge of charity SORP, statutory reporting requirements, and auditing standards Excellent communication skills, both written and verbal Campaign Timeline This is an urgent post and is open until filled. Equality & Diversity Statement Morgan Law shall not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. Morgan Law will ensure that each candidate is assessed only in accordance with the candidate's merits, qualifications and abilities to perform the relevant duties required by the particular vacancy.

We are working with 2 London based organisations to find an Interim HR Business Partner to support a large organisation wide restructure. These are predominantly HR generalist roles with a large element of programme management and important stakeholder management so it is essential that have expertise and extensive experience in these areas. These are very hands on roles so we need people who are experienced at carrying out every step of the process rather than overseeing it at a higher level. You need to have vast experience with large scale consultations, be confident with FAQ's that will arise throughout and be resilient to deal with any challenges along the way. The roles are expected to last at least 6 months and are paying 400- 550 per day (depending on experience) At this stage we can only consider candidates with significant public sector experience You must also be able to be on site in East London at least twice a week

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager. Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month. As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation. This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work. This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technology enablement and strategic impact. Responsibilities will include: HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance. Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement. Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams. Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience. Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities. Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions. To be considered you will require: Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting Confidence to manage the full range of employee lifecycle activity independently Strong working knowledge of UK employment law and HR best practice Payroll administration experience CIPD Level 5 qualified (or equivalent) Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners Experience in the charity, not-for-profit, or membership sectors Familiarity with safeguarding frameworks would be desirable

Morgan Law are delighted to now be working exclusively with a brilliant organisation that delivers a wide range of membership services, initiatives and key industry campaigns for the creative Arts sector, to recruit their new HR Operations Lead. Please note; this role is being offered on a part-time (21 hrs pw) basis and offers hybrid working arrangements with a requirement of 2 days pw working from the central London offices. As HR Operations Lead you will be responsible for the delivery and continuous improvement of all HR operations, processes and systems across the organisation. This is a standalone generalist HR role, reporting to and supported by the Director of Finance and Operations, and is a fantastic opportunity for someone with a passion for managing and developing core HR operational functions who is seeking real variety, autonomy and the opportunity to drive positive change in a purpose-led, creative environment. Key Responsibilities will include: Managing day-to-day HR operations including onboarding, contractual changes and offboarding Ensuring compliance with employment law, GDPR and internal HR policies Acting as first point of contact for HR queries, providing timely and professional advice Maintaining and optimising the HR system (Cezanne) and providing accurate HR data and reporting to senior leaders Reviewing and developing HR policies and processes and contributing to a culture of continuous improvement Supporting recruitment and selection processes, including inclusive hiring practices Coordinating learning and development activity in line with the organisational plan Leading the annual appraisal and mid-year review processes Working closely with the EDI working group to support and implement inclusive practices Supporting payroll and cross-functional operations in collaboration with Finance and IT colleagues To be considered you will require: Proven experience in HR operations, ideally in a standalone or SME setting Strong knowledge of UK employment law, including the Equality Act Ability to manage systems and use HR data to generate insight Confident communicator with excellent interpersonal skills Skilled in process improvement and implementing best practice Experience supporting inclusive recruitment and staff development Detail-oriented with strong organisational and time management skills CIPD Level 5 (or equivalent experience) preferred A background in the charity, arts or creative sectors would be beneficial but is not essential

I am urgently seeking and Interim Senior HR Advisor for my Civil Service client based in London. This role will cover maternity leave until the end of November and will start ASAP at a rate of 259 per day through an umbrella company. Please note the role closes on Thursday 7th August 2025. This is a hybrid working role with a minimum of 2 days on site per week. Reporting to an HR Business Partner, you will manage a team of 3-4 HR Advisors to ensure people related issues are dealt with in a timely manner. The ideal candidate will have HR experience from within a local or national government organisation (NHS, Local Authority or Central Government) or another civil service organisation and you will: - Work with an HR Business Partner to deliver a proactive and value added People service to the organisation Support and enable managers to achieve solutions to management issues within the cultural context of the organisation. Manage the Advisors and work closely as Senior HRAs, to ensure excellent service delivery across portfolio areas Lead and work on HR and Strategic projects including employee relation matters (including complex casework) with minimum supervision from HRBPs to deliver the People Strategy Ensure HR contracts are managed effectively MInimal requirements include: - CIPD qualified or equivalent Proven generalist HR experience Proven successful experience of working on complex casework and supporting managers on employee relation matters with set outcomes and time scales Ability to work in a fast moving working environment Commitment to continuous professional development and learning Up to date knowledge of employment legislation and professional HR issues Diagnostic skills E-literate Good interpersonal, communication, influencing and negotiation skills Travel may be required between sites and expenses will be paid. If you have the skills and experience required for the role and you are available immediately, please apply with your up to date CV and contact details.

Morgan Law is partnering with a London-based Housing Association to appoint a Health & Safety on an initial 6-month contract. The Role You will: Ensure all Fire Risk Assessment (FRA) actions are completed by liaising with contractors or on-site staff Maintain comprehensive compliance records and deliver regular reports Conduct Health & Safety inspections of every building, produce detailed reports and drive corrective actions Review on-site compliance checks carried out by service managers and recommend process improvements Assess service managers' competence, design and deliver tailored H&S training programmes Compile and present H&S and compliance reports to the Leadership Team Undertake any additional Health & Safety duties as instructed by the Leadership Team Candidate Profile Proven track record in Health & Safety and compliance, ideally within housing or facilities management NEBOSH Certificate or equivalent professional H&S qualification In-depth knowledge of fire safety legislation, Fire Risk Assessments and HSG guidance Excellent record-keeping, analytical and report-writing skills Experience in developing and delivering training to diverse stakeholder groups Full UK driving licence and willingness to travel across Southwest London Strong IT proficiency, including Microsoft Office and compliance databases Working Pattern & Location Full-time, 37.5 hours per week (Monday to Friday) Hybrid model: on-site role with one day

We are looking for immediately available Employee Relations Investigators/Advisors for a period of 12 months on fixed term contracts. This is to work with a national charity that has seen an escalation in the number of ER cases recently and urgently needs some extra support. Key responsibilities include: Leading investigations into disciplinary, grievance, and professional conduct matters Organising interviews, gathering and assessing evidence, and producing clear, impartial reports Presenting findings at formal hearings and supporting Employment Tribunal processes Advising managers on best practice and policy compliance Maintaining accurate records and contributing to continuous improvement Liaising with staff, trade unions, and external bodies as needed You will need: Excellent communication and interpersonal skills Sound judgement, discretion, and emotional resilience Strong understanding of employment law and HR procedures Ideally you will be located within commuting distance of Dover, this role requires demand led attendance in the offices, so ad hoc with home working.

We're looking for an interim HR Business Partner to work with a high profile charity, reporting into the Head of HR, you will help to lead engagement, retention, and change initiatives across four sites across North Hampshire and Surrey. You'll partner closely with regional heads and service managers to improve the employee experience and drive service outcomes. Coaching managers, resolving complex ER cases, and creating data-informed action plans are key parts of the role. You'll need to be CIPD qualified (or equivalent), with HR partnering experience across multi-site environments. Strong communication, coaching, and leadership skills are essential, along with knowledge of employment law and confidence in influencing senior stakeholders. You'll be well-versed in the full HR suite-including L&D, reward, talent analytics-and comfortable working with data. This is a role that involves some travel to sites when required, so car ownership would be necessary with mileage paid.

Our client, a well-known Public Sector employer is now seeking to recruit an experienced HR Business Partner to join their team on a permanent basis. Please note; this role offers hybrid working arrangements, requiring a minimum of 2 days per week working from the central Yorkshire offices. As HR Business Partner you will work closely with senior stakeholders across the organisation to support, advise and lead on all People matters, help implement a new People Strategy and play a pivotal role in its development at a local level. This role has a broad scope and will provide high level expert HR advisory support to Directors and senior managers on complex issues of discipline, grievance, sickness absence, workforce planning, recruitment, talent management, succession planning, performance management and diversity, as well as operational day-to-day HR activities. You will also provide line management support to an HR Adviser. To be considered you will require: Professional qualification in HR Management (CIPD or equivalent) Proven experience of working in a generalist HR environment in a similar partnering role Previous experience in a unionised, public sector organisation Experience of consulting and negotiating with Trade Union representatives Up to date knowledge of employment legislation and professional HR issues Good awareness of organisational change management Experience in Talent Management and Succession Planning Good project management skills The role offers hybrid working and a starting salary of 48,000 - 50,000 pa, plus Public Sector benefits that include very generous pension and annual leave arrangements and lots of other family friendly benefits.

I am urgently seeking an experienced Interim Reward and Employee Relations Manager on a 12-month fixed term salaried contract for my renowned client in the civil service / culture sector, based in London 2 days per week with 3 days remote. The role will pay a salary of 42,179 to 44,037 per year depending upon experience and you will be required to work on Mondays and Fridays to provide cover for other staff in the team. Reporting to the Head of Pay, Policy & People Relations, the ideal candidate will be available immediately or at short notice and :- - Have experience of Reward and Reward Projects, including pay modelling and equal pay etc - Have significant Employee Relations experience - Have experience of writing and updating policy - Have experience of working in a heavily unionised environment and negotiating / consulting with Trade Unions on the above If you have the required skills and experience and you are available at short notice, please apply now by submitting your up to date CV and contact details.

Work for a charity as an interim Marketing Officer (3-4 months). Hybrid - 2 days on site - 3 days WFH - Central London - 35,500 pro rata. As part of the Marketing team, the Marketing Executive is responsible for the planning and project management of marketing projects and campaigns, ensuring effective promotion of the organisation's campaigns, initiatives and activities. Support the delivery of marketing activities across membership as required, working with the marketing managers and relevant colleagues to best promote the benefits and value of membership and products, services and events, driving engagement and member retention. Build and schedule email communications to promote the organisations programmes, products, services and events. Draft copy for marketing campaigns, including copy for the Learning Bulletin, and other emails as briefed by the Marketing Managers. Execute other digital marketing activity including (but not limited to) social media advertising and paid search advertising, to promote the organisations programmes, products, services and events. Design and create marketing assets for digital and print channels (including video content) as required, working to briefs from the Marketing Managers and other relevant colleagues. Support the planning and execute the marketing activity for specific campaigns and projects as required by the Marketing Managers. Ensure our Member Value Proposition (MVP) is clearly communicated throughout all relevant campaigns and communications, highlighting the value of membership, and driving increased member retention. Support the Marketing Managers in reviewing the performance of marketing activities by providing key campaign, activity and channel metrics as required. Support the delivery of internal marketing meetings and workshops and other administrative tasks as required. What we look for Marketing professionals within a health, charity, education, membership or science related organisation. Experience creating and delivering marketing and communication plans. Hands-on experience in email marketing production (DotDigital desirable). Direct experience of using a range of digital marketing techniques to achieve measurable campaign success. Experience of using social media channels and PPC marketing platforms (e.g. Google). Creative design and developing innovative marketing content, with SEO best practice. Copywriting, editing and proofreading, including submissions from others. Excellent knowledge of email marketing platforms, social media platforms, diverse and innovative communication channels and tactics, digital content creation. Knowledge of PPC platforms such as Google. What we offer Salary: 35,500 pro rata. Hybrid: 3 days wfh, 2 days on site. 35,500 pro rata. 5 days week - 37.5 hours. Central London.

Overview An IT Procurement Manager for a CRM Implementation is required for a Charity in London on a 12 month Fixed Term contract paying 48,000. You will be required to work onsite in the offices in London 2 days a week. You must have previous experience in end to end IT Procurement and ideally you will be able to demonstrate experience in the procurement of a CRM system or relevant system previously. You must have a strong Procurement background for this role and not just a broad IT background. Role Purpose To lead the procurement process for a systems development and integration partner to support the CRM programme, ensuring the selected provider is effectively appointed and onboarded in line with delivery needs. The role sits within the Procurement team and operates on an embedded basis within the CRM programme to ensure alignment with programme delivery and organisational objectives. Key Responsibilities Tender Management: Lead the procurement process to appoint a systems development and integration partner for the CRM programme - including market engagement, tender documentation (PQQ, ITT), evaluation and contract award. This will include developing clear technical specifications and designing appropriate commercial mechanisms such as SLAs, KPIs, reporting requirements, and any risk/reward or incentivisation elements to support delivery and contract performance. Contract Management: Support the development, negotiation, and mobilisation of contractual agreements with the appointed systems development and integration partner. This may include liaising with Legal, Finance, and programme leads to ensure delivery readiness and effective handover into the in-life contract management environment. Stakeholder Engagement: Build strong working relationships across the CRM programme, Procurement team, and relevant corporate functions (e.g. Legal, IT, Finance). Ensure stakeholders are engaged and aligned throughout the procurement lifecycle, and that commercial and delivery considerations are joined up. Specification & Evaluation Design: Work with subject matter experts to draft clear specifications and evaluation criteria that reflect programme delivery needs. Ensure documentation supports fair and effective assessment in line with procurement and regulatory standards. Contract Compliance & Legal Liaison: Liaise with Legal and Procurement colleagues to ensure terms and conditions are tailored to the CRM programme and Page 2 of 4 compliant with applicable regulations. This includes (but is not limited to) alignment with TUPE, environmental regulations, and corporate social responsibility standards. Supplier Engagement & Alignment: Lead supplier engagement activity during the procurement process, including clarifications, bidder sessions, and coordination of contract negotiations. Ensure supplier communications reflect shared understanding across the programme and procurement teams. Reporting: Provide timely reporting on procurement progress, risks, and dependencies to support programme governance and assurance. Ensure reporting enables shared visibility across CRM, Procurement, and supporting teams. If you have the required experience as detailed above please do apply.

Head of Operations - Surgery (Band 8c) Location: South East England Salary: up to 85,601 per annum (Band 8c) Contract Type: Full-time, 6 Month Fixed Term Contract As Head of Operations, you will play a pivotal role in delivering high-quality, patient-centred surgical services across the Trust. Working closely with clinical and operational colleagues, you will lead the planning, coordination, and performance of our surgical and theatre services, ensuring safe, efficient, and sustainable care. Key Responsibilities Provide strategic and operational leadership across surgical specialties such as ENT, Anaesthetics and theatre services. Drive performance improvement, patient flow, and elective recovery. Lead on capacity planning, workforce optimisation, and service transformation. Collaborate with clinical directors, matrons, and divisional teams to deliver high-quality care. Ensure compliance with national targets, CQC standards, and Trust objectives. Support the efficient and improvement plan within your portfolio About You We're looking for a confident and experienced operational leader who can demonstrate: Proven experience in a senior operational role within acute hospital services. Strong understanding of surgical pathways, theatre utilisation, and elective care. Excellent leadership, communication, and stakeholder engagement skills. A track record of delivering complex service improvements and managing change.

My Local Government client is looking to recruit a permanent Deputy Chief Accountant to work alongside the existing Deputy Chief Accountant and deliver the Council's annual Statement of Accounts, ensure effective accounting controls are in place and liaise with the Council's external auditors. As part of this role you will be expected to support the Chief Accountant in any aspect of corporate finance and provide resilience across the team, whilst specifically supporting and guiding in the areas of Technical Accounting, Fixed Assets and Taxation. The role of Deputy Chief Accountant reports to the Chief Accountant and will support on a range of areas within Corporate Accountancy team, including - Supporting on specific financial accounting areas such as Financial Statements, Balance Sheet Reconciliations & Monitoring, reviewing and challenging financial controls and associated processes, and providing financial guidance and support to services across the Council. Liaising with council's external auditors and maintaining the relationship between auditors and wider finance team. Taking ownership of specific finance processes to ensure all officers are appropriately trained able to carry out these processes in a consistent and efficient manner. Ensure that the areas of the Accounts for which the officer is responsible for is accounted for in line with Internal Financing Reporting Standards and CIPFA's Code of Practice for Local Government Accounting. Pro-Actively seek opportunities to improve the financial support the service provides to the Council. This role will offer an opportunity to gain valuable experience and a sound understanding of the Council's technical accounting processes and procedures, leading to effective financial controls and the production of the Statement of Accounts. This is an excellent role for an ambitious individual who likes challenges, is self-motivated and wants to use their financial skills to add value. To be considered you will need to be a fully qualified CCAB or CIMA accountant with strong Excel and analytical skills. You will also need experience in the closure of accounts, audit and have sound technical accounting skills. The role is being offered on a permanent basis with hybrid working arrangement. There will be a need to be in the office circa 1 day a week or as the role demands. The salary range for the role is 53,817 to 68,265.

We are delighted to be working with The Royal Albert Hall who are currently seeking an IT Projects Officer to help with the delivery of a series of systems and technology projects and help to shape the pipeline of future projects. This role is part Business Analyst, part Project Manager and will require you to engage with stakeholders to understand their requirements. You'll be involved in various stages of projects from inception through to delivery and handover. You will have worked in a Project Support role and across a Project team. You will be responsible for maintaining project documentation, coordinating IT related initiatives across departments, and fostering strong partnerships to enable the successful delivery of technology-driven business outcomes. Key goals for this role are: To clearly define project objectives, ownership, success criteria and timelines. To reduce the time projects spend in "Work in Progress". Ensure that all stakeholders and interested parties are kept informed of the project status. Identify dependencies across projects to ensure that resources and stakeholders are effectively managed. Document progress effectively. Ensure efficient handover to projects to BAU teams Experience Proven experience in software solutions or software projects. Demonstrated ability to manage cross-functional projects and multiple stakeholders effectively. High level of organisational and time management skills. Proficient in Microsoft Project. Good understanding of IT systems and infrastructure. Familiarity with business analysis methodologies. A team player who works collaboratively not just with their own team, but across different departments. Appetite to understand the business objectives and how applications and systems are used to achieve them.