Summary of Role Assist the Technical Manager Complete new product specifications and amend existing specifications as and when required Assist with internal auditing to maintain compliance with the BRC Global Standard for Food Safety Ensure all suppliers meet requirements of the company supplier approval system Ensure product and environmental testing schedule is adhered to and documented Ensure the site Quality Management System is updated as and when required Be an active member of the site HACCP team Assist with NPD process to ensure Technical requirements are met Primary Responsibilities Product Specifications: Complete product specifications for new products Update product specifications if any changes are made to recipe or process Ensure change control process is adhered to when product specifications are updated Communicate any changes to product specifications to relevant customers Internal Auditing: Complete internal audits as and when required Highlight any non-conformances to the Technical Manager, who will ensure corrective action is assigned and completed Ensure hygiene audits and glass and hard plastic audits are updated when required Assist the Technical Manager with traceability and mass balance exercises Assist the Technical Manager in monitoring hygiene standards and GMP Assist the Technical Manager in monitoring internal and external site standards Supplier Approval: Ensure that prospective new suppliers complete Supplier Assurance Questionnaires prior to approval Ensure existing suppliers complete Supplier Assurance Questionnaires every 3 years Ensure all raw materials received on site are accompanied by Certificates of Analysis and/or Conformance Resolve any issues with non-conforming product with suppliers Communicate regularly with suppliers to ensure requirements of purchase specifications are met, such as product quality parameters, testing schedules, etc. Microbiological Sampling: Ensure sampling of raw materials and finished product is completed according to the agreed schedule and results are logged Ensure environmental and personnel hand swabs are completed according to the agreed schedule and results are logged Ensure water samples are tested according to the agreed schedule and results are logged Ensure corrective action is taken should any testing results fall outside of specification Customer Complaints: Ensure any customer complaints are responded to within 48 hours of receipt Assist Technical Manager with customer complaint investigations, ensuring root cause analysis is completed and corrective action is taken Trend customer complaints to identify areas for improvement and increased focus
Jul 23, 2025
Full time
Summary of Role Assist the Technical Manager Complete new product specifications and amend existing specifications as and when required Assist with internal auditing to maintain compliance with the BRC Global Standard for Food Safety Ensure all suppliers meet requirements of the company supplier approval system Ensure product and environmental testing schedule is adhered to and documented Ensure the site Quality Management System is updated as and when required Be an active member of the site HACCP team Assist with NPD process to ensure Technical requirements are met Primary Responsibilities Product Specifications: Complete product specifications for new products Update product specifications if any changes are made to recipe or process Ensure change control process is adhered to when product specifications are updated Communicate any changes to product specifications to relevant customers Internal Auditing: Complete internal audits as and when required Highlight any non-conformances to the Technical Manager, who will ensure corrective action is assigned and completed Ensure hygiene audits and glass and hard plastic audits are updated when required Assist the Technical Manager with traceability and mass balance exercises Assist the Technical Manager in monitoring hygiene standards and GMP Assist the Technical Manager in monitoring internal and external site standards Supplier Approval: Ensure that prospective new suppliers complete Supplier Assurance Questionnaires prior to approval Ensure existing suppliers complete Supplier Assurance Questionnaires every 3 years Ensure all raw materials received on site are accompanied by Certificates of Analysis and/or Conformance Resolve any issues with non-conforming product with suppliers Communicate regularly with suppliers to ensure requirements of purchase specifications are met, such as product quality parameters, testing schedules, etc. Microbiological Sampling: Ensure sampling of raw materials and finished product is completed according to the agreed schedule and results are logged Ensure environmental and personnel hand swabs are completed according to the agreed schedule and results are logged Ensure water samples are tested according to the agreed schedule and results are logged Ensure corrective action is taken should any testing results fall outside of specification Customer Complaints: Ensure any customer complaints are responded to within 48 hours of receipt Assist Technical Manager with customer complaint investigations, ensuring root cause analysis is completed and corrective action is taken Trend customer complaints to identify areas for improvement and increased focus
Overview The Logistics Coordinator will control all inward and outward movement of raw material and finished goods. These movements will be in the UK and Europe initially but may involve worldwide as the company grows. Working closely with the warehouse and planning to ensure all material and finished goods are available for delivery OTIF. Working with the customer service team, they will coordinate daily transport operations, optimize logistics spending, ensuring accurate stock and shipment records whilst maintaining excellent service delivery to our customers and inter-company transfers. Duties Route Optimization & Vehicle Utilization Develop and maintain strategic transport plans to improve delivery efficiency and maximize vehicle usage. Transport Cost Negotiation & Consolidation Actively negotiate with carriers and freight providers to reduce costs. Consolidate shipments where possible to drive down freight charges. Evaluate logistics providers against cost, performance, and reliability metrics. KPI Reporting & SLA Monitoring Produce weekly/monthly reports tracking key logistics KPIs. Monitor performance against service level agreements and address shortfalls proactively. Senior Management Support Provide detailed logistics cost and performance reporting to assist with quarterly business reviews and continuous improvement planning. Supplier & Transport Coordination Obtain booking-in information from suppliers. Schedule and confirm collections across multiple transport modes. Ensure transport plans align with customer delivery requirements. ERP (NetSuite) Administration Submit stock adjustments and ensure inventory accuracy. Process RMAs and share data with internal teams. Ensure all shipment records are up to date in NetSuite. Export & Shipping Documentation Raise and verify shipping documents for UK and international shipments. Track outbound deliveries and update internal teams on status or delays Cross-functional Communication Liaise daily with Customer Services and Production Planning teams to align dispatch schedules and fulfil customer orders. Skills Strong ERP experience, preferably with NetSuite Previous experience in logistics coordination, transport planning or supply chain Proven ability to negotiate with carriers and reduce logistics costs Strong reporting and analytical skills, including KPI tracking and dashboard generation Ability to communicate at all levels Confident with good interpersonal skills, direct and focused. Excellent organizational skills Strong, focus on achieving results Reliable, pro-active, self-motivated and able to work to tight deadlines Experience of Worldwide, European and UK transport systems Ability to work on your own initiative and within a team
Jul 23, 2025
Full time
Overview The Logistics Coordinator will control all inward and outward movement of raw material and finished goods. These movements will be in the UK and Europe initially but may involve worldwide as the company grows. Working closely with the warehouse and planning to ensure all material and finished goods are available for delivery OTIF. Working with the customer service team, they will coordinate daily transport operations, optimize logistics spending, ensuring accurate stock and shipment records whilst maintaining excellent service delivery to our customers and inter-company transfers. Duties Route Optimization & Vehicle Utilization Develop and maintain strategic transport plans to improve delivery efficiency and maximize vehicle usage. Transport Cost Negotiation & Consolidation Actively negotiate with carriers and freight providers to reduce costs. Consolidate shipments where possible to drive down freight charges. Evaluate logistics providers against cost, performance, and reliability metrics. KPI Reporting & SLA Monitoring Produce weekly/monthly reports tracking key logistics KPIs. Monitor performance against service level agreements and address shortfalls proactively. Senior Management Support Provide detailed logistics cost and performance reporting to assist with quarterly business reviews and continuous improvement planning. Supplier & Transport Coordination Obtain booking-in information from suppliers. Schedule and confirm collections across multiple transport modes. Ensure transport plans align with customer delivery requirements. ERP (NetSuite) Administration Submit stock adjustments and ensure inventory accuracy. Process RMAs and share data with internal teams. Ensure all shipment records are up to date in NetSuite. Export & Shipping Documentation Raise and verify shipping documents for UK and international shipments. Track outbound deliveries and update internal teams on status or delays Cross-functional Communication Liaise daily with Customer Services and Production Planning teams to align dispatch schedules and fulfil customer orders. Skills Strong ERP experience, preferably with NetSuite Previous experience in logistics coordination, transport planning or supply chain Proven ability to negotiate with carriers and reduce logistics costs Strong reporting and analytical skills, including KPI tracking and dashboard generation Ability to communicate at all levels Confident with good interpersonal skills, direct and focused. Excellent organizational skills Strong, focus on achieving results Reliable, pro-active, self-motivated and able to work to tight deadlines Experience of Worldwide, European and UK transport systems Ability to work on your own initiative and within a team
