SPRINGER NATURE
Platform Engineer - Content Protection About the Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities. As AI, machine intelligence and agentic technologies reshape how research is discovered and consumed, we have a responsibility to ensure knowledge remains both discoverable and protected. About the role The way academic research is communicated is changing rapidly. Increasingly, Springer Nature content is being accessed through search engines, discovery platforms, AI-powered services, machine agents and content aggregation ecosystems. This creates significant opportunities to extend the reach and impact of research, but also introduces new challenges around content extraction, automated access, platform stability and commercial value protection. The Platform Engineer - Content Protection role sits within the Off-platform Discovery and Content Protection team and is responsible for turning analytical insight and content protection strategy into operational controls. Working closely with the Data Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. You will continuously evolve controls and responses to address emerging forms of automated access, including AI-driven and agentic technologies, while ensuring legitimate users retain access to our platforms and content. Responsibilities Content Protection Execution & Operational Ownership Build, operate and continuously improve WAF signals, policies and rules that detect and mitigate automated scraping, content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer experience. Turn analytical signals and intelligence into practical enforcement controls and measurable operational outcomes. Incident Management & Response Lead response activities relating to scraping, automated abuse, enumeration and traffic-related incidents. Maintain operational playbooks and runbooks for detection, escalation, mitigation and recovery. Implement controls using staged rollout approaches, balancing risk reduction with customer impact. Monitor effectiveness of controls and continually improve protection capabilities. Fastly Partnership & Vendor Management Own the day-to-day technical relationship with Fastly MSS and associated content protection tooling. Review, validate and operationalise Fastly recommendations and outputs. Work with Fastly to maximise value from platform capabilities and identify future improvement opportunities. Coordinate changes with stakeholders and communicate impacts, dependencies and implementation plans. Cross-functional Collaboration & Future Capability Development Partner closely with the Data Analyst to operationalise detection signals and validate outcomes. Work with SEO teams to ensure legitimate crawlers and discovery services remain appropriately supported. Support Product and Platform teams with traffic-aware architectural decisions. Help define organisational policies relating to acceptable, non-desirable and malicious automated access. Contribute to future approaches for managing AI agents, machine access and emerging content consumption models. What's Expected In 1-3 Months Build strong relationships with Managed Services vendor, Product, Platform Engineering, SEO and Analytics stakeholders. Develop an understanding of existing WAF configurations, controls and operating processes. Review recent incidents and identify immediate improvement opportunities. Begin establishing operational playbooks and governance processes. By 3-6 Months Establish repeatable workflows for traffic anomaly detection and response. Create clear ownership and decision-making processes for content protection activities. Reduce engineering involvement in reactive mitigation activities. Deliver measurable improvements in response capability and operational readiness. By 6-12 Months Operate a mature content protection capability integrated into platform operations. Develop trusted partnerships with Fastly and internal stakeholders. Improve protection against both high-volume and slow accumulation content extraction techniques. Lay the foundations for managing AI-driven and agentic access patterns at scale. Help Springer Nature balance discoverability, content protection and future commercial opportunities. Essential Skills & Experience Hands-on WAF engineering experience, ideally with Fastly Next-Gen WAF (Signal Sciences) or equivalent platforms. Experience implementing bot management, rate limiting and traffic management controls. Experience responding to scraping, DDoS, automated abuse or similar traffic-management incidents. Strong understanding of HTTP, TLS, CDN and edge technologies. Ability to balance security, operational and business considerations when designing controls. Strong stakeholder management and communication skills. Desirable Experience with Fastly, Signal Sciences, edge compute or similar technologies. Experience working alongside security operations or managed security services teams. Experience with entitlement, identity or access-management systems. Understanding of SEO, crawler behaviour and digital discoverability ecosystems. Experience in academic publishing, research platforms or content-rich digital businesses. Experience working with emerging AI, agentic or machine-access use cases. We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Platform Engineer - Content Protection About the Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities. As AI, machine intelligence and agentic technologies reshape how research is discovered and consumed, we have a responsibility to ensure knowledge remains both discoverable and protected. About the role The way academic research is communicated is changing rapidly. Increasingly, Springer Nature content is being accessed through search engines, discovery platforms, AI-powered services, machine agents and content aggregation ecosystems. This creates significant opportunities to extend the reach and impact of research, but also introduces new challenges around content extraction, automated access, platform stability and commercial value protection. The Platform Engineer - Content Protection role sits within the Off-platform Discovery and Content Protection team and is responsible for turning analytical insight and content protection strategy into operational controls. Working closely with the Data Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. You will continuously evolve controls and responses to address emerging forms of automated access, including AI-driven and agentic technologies, while ensuring legitimate users retain access to our platforms and content. Responsibilities Content Protection Execution & Operational Ownership Build, operate and continuously improve WAF signals, policies and rules that detect and mitigate automated scraping, content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer experience. Turn analytical signals and intelligence into practical enforcement controls and measurable operational outcomes. Incident Management & Response Lead response activities relating to scraping, automated abuse, enumeration and traffic-related incidents. Maintain operational playbooks and runbooks for detection, escalation, mitigation and recovery. Implement controls using staged rollout approaches, balancing risk reduction with customer impact. Monitor effectiveness of controls and continually improve protection capabilities. Fastly Partnership & Vendor Management Own the day-to-day technical relationship with Fastly MSS and associated content protection tooling. Review, validate and operationalise Fastly recommendations and outputs. Work with Fastly to maximise value from platform capabilities and identify future improvement opportunities. Coordinate changes with stakeholders and communicate impacts, dependencies and implementation plans. Cross-functional Collaboration & Future Capability Development Partner closely with the Data Analyst to operationalise detection signals and validate outcomes. Work with SEO teams to ensure legitimate crawlers and discovery services remain appropriately supported. Support Product and Platform teams with traffic-aware architectural decisions. Help define organisational policies relating to acceptable, non-desirable and malicious automated access. Contribute to future approaches for managing AI agents, machine access and emerging content consumption models. What's Expected In 1-3 Months Build strong relationships with Managed Services vendor, Product, Platform Engineering, SEO and Analytics stakeholders. Develop an understanding of existing WAF configurations, controls and operating processes. Review recent incidents and identify immediate improvement opportunities. Begin establishing operational playbooks and governance processes. By 3-6 Months Establish repeatable workflows for traffic anomaly detection and response. Create clear ownership and decision-making processes for content protection activities. Reduce engineering involvement in reactive mitigation activities. Deliver measurable improvements in response capability and operational readiness. By 6-12 Months Operate a mature content protection capability integrated into platform operations. Develop trusted partnerships with Fastly and internal stakeholders. Improve protection against both high-volume and slow accumulation content extraction techniques. Lay the foundations for managing AI-driven and agentic access patterns at scale. Help Springer Nature balance discoverability, content protection and future commercial opportunities. Essential Skills & Experience Hands-on WAF engineering experience, ideally with Fastly Next-Gen WAF (Signal Sciences) or equivalent platforms. Experience implementing bot management, rate limiting and traffic management controls. Experience responding to scraping, DDoS, automated abuse or similar traffic-management incidents. Strong understanding of HTTP, TLS, CDN and edge technologies. Ability to balance security, operational and business considerations when designing controls. Strong stakeholder management and communication skills. Desirable Experience with Fastly, Signal Sciences, edge compute or similar technologies. Experience working alongside security operations or managed security services teams. Experience with entitlement, identity or access-management systems. Understanding of SEO, crawler behaviour and digital discoverability ecosystems. Experience in academic publishing, research platforms or content-rich digital businesses. Experience working with emerging AI, agentic or machine-access use cases. We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
SPRINGER NATURE
Job Title: Programme Manager Location: London About Springer Nature Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About Department Join the Portfolio & Governance Office of our CIO, where our mantra is simple yet powerful: "Do the right things. Do things right." Our team is dedicated to building a strategic, consistent, and transparent approach to how information and technology empower our entire enterprise. We focus on two essential objectives: fostering a unified vision for IT across the organization and ensuring our IT organization consistently delivers value through efficiency and clarity. If you're passionate about driving meaningful change at the intersection of technology, information, and business strategy, we'd love for you to be part of our mission! About Team Join our Portfolio & Project Office (PPO) within the Portfolio & Governance Office, where we provide the essential backbone for strategic alignment and effective project execution across the organization. This team is responsible for ensuring that our project portfolio not only meets the organization's immediate needs but also aligns with long term business goals. With a focus on portfolio governance, demand management, and business outcome measurement, our team plays a central role in resource optimization, risk management, and continuous improvement across initiatives. In the team, you'll have the chance to drive impactful projects from concept to execution, implementing frameworks that foster transparency, enhance decision making, and prioritize value creation. This is a team where collaboration, innovation, and accountability come together, fostering a culture where every project aligns with our core objectives and strategic vision. By joining the PPO, you'll work at the intersection of technology and business strategy, shaping initiatives that deliver tangible outcomes and propel the organization forward. About Role Job summary Portfolio & Project Office - Your Opportunity to Shape Strategic Impact. Join our Portfolio & Project Office at Springer Nature Technology, where we provide the essential backbone for strategic alignment and effective project execution across the organization. As part of our team you'll have the chance to drive impactful projects from concept to execution and help orchestrate the health of our wider portfolio, implementing frameworks that foster transparency, enhance decision making, and prioritize value creation. If you're ready to embrace challenges and contribute to an evolving, collaborative and effective project environment, we welcome you to apply and be part of a team committed to excellence in delivering strategic value across the enterprise. As a Programme Manager, you will lead large and strategically significant projects across different teams and departments developing our digital customer facing applications, internal business systems as well as crucial governance, risk and compliance programmes of work. You will be coordinating cross functional teams, managing resources, and driving initiatives that align with and support our organisational objectives. You will work with key stakeholders across all parts of the business to understand their requirements and ensure your projects and programmes deliver solutions that meet their needs and you will oversee projects and programmes that are instrumental in transforming how Springer Nature operates, leveraging technology to enhance efficiency and deliver tangible business benefit. Key Responsibilities Start up, shape, lead and deliver Springer Nature Technology programmes and projects within the agreed time, budget and quality constraints Define, document and track programme/project objectives, scope, success criteria, and deliverables. Identify, assess, and manage programme risks and issues, implementing mitigation strategies as needed Allocate resources effectively to ensure the successful delivery of programme objectives Monitor resource utilization and address capacity issues proactively Work with product vendors, implementation partners, and internal technology teams to ensure they deliver robust specifications and solutions that meet requirements Where required, undertake RFI and RFP initiatives in order to select the most appropriate 3rd party solution to meet the needs of the business Develop and maintain excellent stakeholder relationships on a global basis Act as the primary point of contact for stakeholders, ensuring clear communication and alignment throughout the programme lifecycle Provide regular updates and progress reports to key stakeholders Support the business product owner, in order to ensure that all stakeholders' needs are taken into account and correctly represented Communicate with stakeholders, in an appropriate format, to ensure that they are provided with the required level of information for decision making, kept well informed of project progress and any potential issues Support change management and develop communication plans, working with change and communications colleagues as required Network with globally distributed stakeholders to keep business knowledge current and be proactive in suggesting business process improvements Identify opportunities to improve existing ways of working within the business and be proactive in suggesting the best way forward for developing solutions to business problems Manage people centric change projects in the technology space with a focus on business process efficiency and commercial opportunity. Experience, Skills & Qualifications Comprehensive experience leading and delivering technology and change projects in a global environment Experience of managing multiple concurrent interconnected or diverse projects Strong project lifecycle knowledge having delivered multiple projects from start to finish Strong understanding of what is required in creating project artefacts Strong analytical and reporting skills Ability to work in a multi methodology environment Ability to create appropriate level project plans to meet the project need Excellent stakeholder management skills with the ability to build and maintain relationships at multiple levels Ability to present and communicate technology led opportunities to the business Experience facilitating teams in gathering and presenting information to clearly communicate technical context to non technical stakeholders Strong collaboration with multi discipline project teams of various sizes including Developers, UX Designers, Project managers, Business Analysts, and QA Ability to work with a sponsor to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints. Knowledge of organisational change management techniques Strong written, oral communication, interpersonal and presentation skills Excellent oral and written communications skills in English language and experience interacting with both business and IT individuals at all levels of the organisation Ability to navigate the complexities of an international corporate organisation Proven ability as a results focused self starter Sound self organisation and planning skills Ability to be well organised with the ability to juggle multiple priorities and switch context very quickly Proactive rather than reactive approach to work Education and Certifications Relevant professional experience; degree or equivalent qualification welcome Project and Programme Planning Experience of working with Programme Planning tools Experience of creating roadmaps for communicating plans with stakeholders at all levels Experience of OKR and/or Objective setting Experience of Risk and Issue management - identifying mitigation and escalating Communication and Storytelling Expertise Proven excellence in written and spoken English Ability to craft compelling narratives around project outcomes that resonate across audiences Clear and engaging storytelling skills and experience in delivering presentations to executive leadership are crucial for this role complex financial and operational data to drive strategic portfolio decisions Tool experience Familiarity with PPM tools and platforms is desired but not a must Communication and Leadership Skills Excellent written and verbal communication skills to convey complex portfolio insights to both technical and non technical audiences. Wir sind ein ehrgeiziges und dynamisches Unternehmen, das einige der bekanntesten Namen in den Bereichen Forschung, Bildung und professionelles Verlagswesen beheimatet. Wir sind im Mittelpunkt einer sich wandelnden Branche und sind immer auf der Suche nach großartigen Mitarbeitern, denen es wichtig ist, unseren Kunden und den Gemeinschaften, mit denen wir zusammenarbeiten, Qualität zu liefern. Im Gegenzug werden Sie feststellen . click apply for full job details
Job Title: Programme Manager Location: London About Springer Nature Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About Department Join the Portfolio & Governance Office of our CIO, where our mantra is simple yet powerful: "Do the right things. Do things right." Our team is dedicated to building a strategic, consistent, and transparent approach to how information and technology empower our entire enterprise. We focus on two essential objectives: fostering a unified vision for IT across the organization and ensuring our IT organization consistently delivers value through efficiency and clarity. If you're passionate about driving meaningful change at the intersection of technology, information, and business strategy, we'd love for you to be part of our mission! About Team Join our Portfolio & Project Office (PPO) within the Portfolio & Governance Office, where we provide the essential backbone for strategic alignment and effective project execution across the organization. This team is responsible for ensuring that our project portfolio not only meets the organization's immediate needs but also aligns with long term business goals. With a focus on portfolio governance, demand management, and business outcome measurement, our team plays a central role in resource optimization, risk management, and continuous improvement across initiatives. In the team, you'll have the chance to drive impactful projects from concept to execution, implementing frameworks that foster transparency, enhance decision making, and prioritize value creation. This is a team where collaboration, innovation, and accountability come together, fostering a culture where every project aligns with our core objectives and strategic vision. By joining the PPO, you'll work at the intersection of technology and business strategy, shaping initiatives that deliver tangible outcomes and propel the organization forward. About Role Job summary Portfolio & Project Office - Your Opportunity to Shape Strategic Impact. Join our Portfolio & Project Office at Springer Nature Technology, where we provide the essential backbone for strategic alignment and effective project execution across the organization. As part of our team you'll have the chance to drive impactful projects from concept to execution and help orchestrate the health of our wider portfolio, implementing frameworks that foster transparency, enhance decision making, and prioritize value creation. If you're ready to embrace challenges and contribute to an evolving, collaborative and effective project environment, we welcome you to apply and be part of a team committed to excellence in delivering strategic value across the enterprise. As a Programme Manager, you will lead large and strategically significant projects across different teams and departments developing our digital customer facing applications, internal business systems as well as crucial governance, risk and compliance programmes of work. You will be coordinating cross functional teams, managing resources, and driving initiatives that align with and support our organisational objectives. You will work with key stakeholders across all parts of the business to understand their requirements and ensure your projects and programmes deliver solutions that meet their needs and you will oversee projects and programmes that are instrumental in transforming how Springer Nature operates, leveraging technology to enhance efficiency and deliver tangible business benefit. Key Responsibilities Start up, shape, lead and deliver Springer Nature Technology programmes and projects within the agreed time, budget and quality constraints Define, document and track programme/project objectives, scope, success criteria, and deliverables. Identify, assess, and manage programme risks and issues, implementing mitigation strategies as needed Allocate resources effectively to ensure the successful delivery of programme objectives Monitor resource utilization and address capacity issues proactively Work with product vendors, implementation partners, and internal technology teams to ensure they deliver robust specifications and solutions that meet requirements Where required, undertake RFI and RFP initiatives in order to select the most appropriate 3rd party solution to meet the needs of the business Develop and maintain excellent stakeholder relationships on a global basis Act as the primary point of contact for stakeholders, ensuring clear communication and alignment throughout the programme lifecycle Provide regular updates and progress reports to key stakeholders Support the business product owner, in order to ensure that all stakeholders' needs are taken into account and correctly represented Communicate with stakeholders, in an appropriate format, to ensure that they are provided with the required level of information for decision making, kept well informed of project progress and any potential issues Support change management and develop communication plans, working with change and communications colleagues as required Network with globally distributed stakeholders to keep business knowledge current and be proactive in suggesting business process improvements Identify opportunities to improve existing ways of working within the business and be proactive in suggesting the best way forward for developing solutions to business problems Manage people centric change projects in the technology space with a focus on business process efficiency and commercial opportunity. Experience, Skills & Qualifications Comprehensive experience leading and delivering technology and change projects in a global environment Experience of managing multiple concurrent interconnected or diverse projects Strong project lifecycle knowledge having delivered multiple projects from start to finish Strong understanding of what is required in creating project artefacts Strong analytical and reporting skills Ability to work in a multi methodology environment Ability to create appropriate level project plans to meet the project need Excellent stakeholder management skills with the ability to build and maintain relationships at multiple levels Ability to present and communicate technology led opportunities to the business Experience facilitating teams in gathering and presenting information to clearly communicate technical context to non technical stakeholders Strong collaboration with multi discipline project teams of various sizes including Developers, UX Designers, Project managers, Business Analysts, and QA Ability to work with a sponsor to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints. Knowledge of organisational change management techniques Strong written, oral communication, interpersonal and presentation skills Excellent oral and written communications skills in English language and experience interacting with both business and IT individuals at all levels of the organisation Ability to navigate the complexities of an international corporate organisation Proven ability as a results focused self starter Sound self organisation and planning skills Ability to be well organised with the ability to juggle multiple priorities and switch context very quickly Proactive rather than reactive approach to work Education and Certifications Relevant professional experience; degree or equivalent qualification welcome Project and Programme Planning Experience of working with Programme Planning tools Experience of creating roadmaps for communicating plans with stakeholders at all levels Experience of OKR and/or Objective setting Experience of Risk and Issue management - identifying mitigation and escalating Communication and Storytelling Expertise Proven excellence in written and spoken English Ability to craft compelling narratives around project outcomes that resonate across audiences Clear and engaging storytelling skills and experience in delivering presentations to executive leadership are crucial for this role complex financial and operational data to drive strategic portfolio decisions Tool experience Familiarity with PPM tools and platforms is desired but not a must Communication and Leadership Skills Excellent written and verbal communication skills to convey complex portfolio insights to both technical and non technical audiences. Wir sind ein ehrgeiziges und dynamisches Unternehmen, das einige der bekanntesten Namen in den Bereichen Forschung, Bildung und professionelles Verlagswesen beheimatet. Wir sind im Mittelpunkt einer sich wandelnden Branche und sind immer auf der Suche nach großartigen Mitarbeitern, denen es wichtig ist, unseren Kunden und den Gemeinschaften, mit denen wir zusammenarbeiten, Qualität zu liefern. Im Gegenzug werden Sie feststellen . click apply for full job details
