Sustainability Coordinator - Ethical Trade Job Introduction Selfridges has always been more than just a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub for innovative and sustainable retail ideas. We aim to make the world brighter, and you can be a key part of this mission. About the Role Join the Selfridges sustainability team as a Sustainability Coordinator: Ethical Trade & Human Rights. You will support due diligence processes and promote transparency across our brands and suppliers, working closely with stakeholders to achieve our ethical trade objectives. Key Responsibilities Manage the supplier due diligence assessment process, from eligibility to corrective action plans (CAPR). Collaborate with our external SAQ partner to increase completion rates. Assist in delivering the social audit programme, including supplier identification, liaising with external partners, CAPR management, and record keeping. Support 'beyond audit' programmes focused on suppliers. Create resources to support supplier development and risk management. Maintain trackers on supplier performance and report on progress and risks. Engage with internal teams, suppliers, and stakeholders to support and respond to queries regarding due diligence. Build strong relationships with suppliers to ensure SAQ completion. Serve as the main contact for supplier due diligence queries. Contribute to working groups on supply chain risk management. Coordinate with membership institutions to advance ethical trade initiatives. Systems, Processes, and Reporting Support the development and implementation of ethical trade and human rights policies. Maintain and improve systems supporting key initiatives. Assist in data collection, reporting, and supplier outreach efforts. Contribute to the annual Modern Slavery Statement. Create guidance documents and communication materials for initiatives. Assist with internal learning modules and research on sustainability topics. Handle administrative tasks such as meetings, purchase orders, and note-taking. Candidate Profile Preferred Qualifications Degree in Sustainability, Fashion, Supply Chain Management, or related field. Experience with human rights and ethical trade standards. Proficiency in MS Excel and MS Office applications. Experience in reporting and project management. Background in supply chain management, buying, or sustainability, preferably in fashion or luxury retail. Knowledge of legislation related to human rights due diligence, e.g., Modern Slavery Act 2015. Personal Attributes Passionate about ethical sourcing and human rights. Strong analytical, problem-solving, and attention to detail skills. Collaborative with excellent relationship-building abilities. Influential in promoting sustainability initiatives. Effective communicator with presentation and interpersonal skills. Curious about sustainability trends and technological advancements. Organized with good administrative skills.
Jul 03, 2025
Full time
Sustainability Coordinator - Ethical Trade Job Introduction Selfridges has always been more than just a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub for innovative and sustainable retail ideas. We aim to make the world brighter, and you can be a key part of this mission. About the Role Join the Selfridges sustainability team as a Sustainability Coordinator: Ethical Trade & Human Rights. You will support due diligence processes and promote transparency across our brands and suppliers, working closely with stakeholders to achieve our ethical trade objectives. Key Responsibilities Manage the supplier due diligence assessment process, from eligibility to corrective action plans (CAPR). Collaborate with our external SAQ partner to increase completion rates. Assist in delivering the social audit programme, including supplier identification, liaising with external partners, CAPR management, and record keeping. Support 'beyond audit' programmes focused on suppliers. Create resources to support supplier development and risk management. Maintain trackers on supplier performance and report on progress and risks. Engage with internal teams, suppliers, and stakeholders to support and respond to queries regarding due diligence. Build strong relationships with suppliers to ensure SAQ completion. Serve as the main contact for supplier due diligence queries. Contribute to working groups on supply chain risk management. Coordinate with membership institutions to advance ethical trade initiatives. Systems, Processes, and Reporting Support the development and implementation of ethical trade and human rights policies. Maintain and improve systems supporting key initiatives. Assist in data collection, reporting, and supplier outreach efforts. Contribute to the annual Modern Slavery Statement. Create guidance documents and communication materials for initiatives. Assist with internal learning modules and research on sustainability topics. Handle administrative tasks such as meetings, purchase orders, and note-taking. Candidate Profile Preferred Qualifications Degree in Sustainability, Fashion, Supply Chain Management, or related field. Experience with human rights and ethical trade standards. Proficiency in MS Excel and MS Office applications. Experience in reporting and project management. Background in supply chain management, buying, or sustainability, preferably in fashion or luxury retail. Knowledge of legislation related to human rights due diligence, e.g., Modern Slavery Act 2015. Personal Attributes Passionate about ethical sourcing and human rights. Strong analytical, problem-solving, and attention to detail skills. Collaborative with excellent relationship-building abilities. Influential in promoting sustainability initiatives. Effective communicator with presentation and interpersonal skills. Curious about sustainability trends and technological advancements. Organized with good administrative skills.
Group Senior People Manager (Maternity Cover - 12 Months) Job Introduction Role Context The Selfridges Group comprises Brown Thomas and Arnotts in Ireland, Selfridges in the UK, and de Bijenkorf in the Netherlands. Each is a successful department store with its own distinct identity, aligned with its local market and customer base. The Group People team supports each business in defining priorities, creating clarity, providing challenge, and empowering teams. Our values include building trusted relationships, shaping a better future, and inspiring the extraordinary. Our culture is dynamic and fast-paced. We seek individuals with a proactive mindset, strong communication skills, and an international perspective. The Group People strategy focuses on Executive Talent, team member Engagement, and a framework for Reward, working closely with local teams across Europe. Reporting to the Group People Director, the Group Senior People Manager leads leadership and talent strategies, sets and monitors engagement frameworks, and acts as HR Business Partner to Group Senior Leaders, including the Group CEO and CFO. Leadership Development & Talent Identify and develop a Group-wide talent pool for future executives. Collaborate with banners to identify and develop high potential senior talent. Design and track leadership development interventions. Track succession planning for senior leadership, providing reports for shareholders. Engagement Lead the Group-wide engagement strategy, including overseeing the annual opinion survey. Work with banners to develop strategic action plans aligned with their people and business strategies. Drive engagement initiatives and action planning within the Group. Develop engagement capabilities and report on engagement status to senior executives. Business Partnering Act as a strategic advisor to Group Senior Leadership on talent, performance, recruitment, succession, learning, and organizational design. Maintain strong relationships with Business Partners across banners to ensure insight and best practices. Lead internal communication efforts within the Group team. Manage stakeholder relationships at all levels, including challenging conversations and leading through ambiguity. Apply expertise in talent management and engagement, developing trust and collaboration. Provide leadership development and coaching, balancing daily operations with strategic planning.
Jul 03, 2025
Full time
Group Senior People Manager (Maternity Cover - 12 Months) Job Introduction Role Context The Selfridges Group comprises Brown Thomas and Arnotts in Ireland, Selfridges in the UK, and de Bijenkorf in the Netherlands. Each is a successful department store with its own distinct identity, aligned with its local market and customer base. The Group People team supports each business in defining priorities, creating clarity, providing challenge, and empowering teams. Our values include building trusted relationships, shaping a better future, and inspiring the extraordinary. Our culture is dynamic and fast-paced. We seek individuals with a proactive mindset, strong communication skills, and an international perspective. The Group People strategy focuses on Executive Talent, team member Engagement, and a framework for Reward, working closely with local teams across Europe. Reporting to the Group People Director, the Group Senior People Manager leads leadership and talent strategies, sets and monitors engagement frameworks, and acts as HR Business Partner to Group Senior Leaders, including the Group CEO and CFO. Leadership Development & Talent Identify and develop a Group-wide talent pool for future executives. Collaborate with banners to identify and develop high potential senior talent. Design and track leadership development interventions. Track succession planning for senior leadership, providing reports for shareholders. Engagement Lead the Group-wide engagement strategy, including overseeing the annual opinion survey. Work with banners to develop strategic action plans aligned with their people and business strategies. Drive engagement initiatives and action planning within the Group. Develop engagement capabilities and report on engagement status to senior executives. Business Partnering Act as a strategic advisor to Group Senior Leadership on talent, performance, recruitment, succession, learning, and organizational design. Maintain strong relationships with Business Partners across banners to ensure insight and best practices. Lead internal communication efforts within the Group team. Manage stakeholder relationships at all levels, including challenging conversations and leading through ambiguity. Apply expertise in talent management and engagement, developing trust and collaboration. Provide leadership development and coaching, balancing daily operations with strategic planning.
Talent & Learning Lead - (Maternity Cover) Job Introduction A bit about the role As the Talent & Learning Lead, you will be responsible for the core learning offer at Selfridges, leading a team to shape and continuously evolve an engaging and value-driving offer that enables the Selfridges' strategy. You will report to the Director of People and Communications, whilst collaborating with the rest of the HR Leadership team and other business leaders to successfully deliver in your role. This role is a 12-month contract. As a Talent & Learning Lead, you will: Lead our Talent & Performance Cycle processes including performance management, talent review, and targeted talent development planning that supports internal progression and succession. Own the core talent & learning strategy, delivering a business-relevant and team member-centric learning offer that supports all levels of team members to realize their potential at Selfridges. Lead a team to design, develop, and deliver learning experiences across: Core behaviours Leadership, Management & team development Targeted talent development initiatives Compliance Sustainability, DE&I, and well-being Lead a team to design, develop, and deliver an offer through a variety of learning styles, including e-learning, webinars, and face-to-face sessions. Deliver outcomes utilising a blend of internal capability and third-party partners. Lead our apprenticeships strategy and execution. Lead our digital learning strategy and capability development. Oversee our LMS, My Workday Learning, and additional learning & talent functions. Ensure that learning programmes are aligned with our evolving talent management framework and processes. Build and maintain our approach to professional qualifications, coaching, and team development. About you Collaborative, with a proven ability to build effective relationships and influence at all levels. Knowledgeable, with an in-depth understanding of Leadership, Talent, and Behavioural learning. Customer-focused, putting your customers at the heart of everything you do and making data-driven decisions to achieve our strategic goals. Pragmatic and solutions-oriented. You are calm under pressure and can break down complex problems to provide innovative solutions. A natural leader, coaching team members to drive performance & enable change as well as supporting development. Experienced in project/programme-based roles and have management experience. An embodiment of our values, trusted and respected by colleagues.
Jul 03, 2025
Full time
Talent & Learning Lead - (Maternity Cover) Job Introduction A bit about the role As the Talent & Learning Lead, you will be responsible for the core learning offer at Selfridges, leading a team to shape and continuously evolve an engaging and value-driving offer that enables the Selfridges' strategy. You will report to the Director of People and Communications, whilst collaborating with the rest of the HR Leadership team and other business leaders to successfully deliver in your role. This role is a 12-month contract. As a Talent & Learning Lead, you will: Lead our Talent & Performance Cycle processes including performance management, talent review, and targeted talent development planning that supports internal progression and succession. Own the core talent & learning strategy, delivering a business-relevant and team member-centric learning offer that supports all levels of team members to realize their potential at Selfridges. Lead a team to design, develop, and deliver learning experiences across: Core behaviours Leadership, Management & team development Targeted talent development initiatives Compliance Sustainability, DE&I, and well-being Lead a team to design, develop, and deliver an offer through a variety of learning styles, including e-learning, webinars, and face-to-face sessions. Deliver outcomes utilising a blend of internal capability and third-party partners. Lead our apprenticeships strategy and execution. Lead our digital learning strategy and capability development. Oversee our LMS, My Workday Learning, and additional learning & talent functions. Ensure that learning programmes are aligned with our evolving talent management framework and processes. Build and maintain our approach to professional qualifications, coaching, and team development. About you Collaborative, with a proven ability to build effective relationships and influence at all levels. Knowledgeable, with an in-depth understanding of Leadership, Talent, and Behavioural learning. Customer-focused, putting your customers at the heart of everything you do and making data-driven decisions to achieve our strategic goals. Pragmatic and solutions-oriented. You are calm under pressure and can break down complex problems to provide innovative solutions. A natural leader, coaching team members to drive performance & enable change as well as supporting development. Experienced in project/programme-based roles and have management experience. An embodiment of our values, trusted and respected by colleagues.
Client Consultant - Womenswear, Jacquemus (Full Time) Client Consultant - Womenswear, Jacquemus (Full Time) Job Introduction As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers.As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer.Based in your department, you will create memorable experiences by understanding reasons to visit for all our customers, as well as deepening relationships and growing your client book, whilst maintaining the highest of retail standards. As a Client Consultant you will: Create the extraordinary by identifying and connecting with potential clients shopping in your department and be able to quickly assess and cater to their needs in the moment Work as part of a team focused on creating a memorable customer experience.From selling and replenishing stock, cashing up and organising rails, to hosting and ensuring accurate data capture at POS and encouraging opt in you understand there is more to the customer experience than just selling Dedicate time to building a client base within your division and nurturing long-term relationships through proactive client development.You'll do this through personalised updates to your clients on new products and experiences based on preferences and interests with a focus on driving OB brands & your divisions key products Elevate our customers' experiences by providing a seamless connection/introduction to the rest of the store including with our Brand Partners for whom you are a recognised and trusted member of the team Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors, striving to be an expert in your division Understand and follow health, safety and security procedures, and play an active role in preventing stock loss A bit about you: A great communicator. You will adapt your style and service to suit customer needs and preference.You personalise all communication with clients and keep My Yellow Book updated to enable you to demonstrate a deep knowledge of their preferences & interests A sales and service expert.You'll act as a personal concierge to your clients by quickly assessing their needs and delivering an exceptional service; introducing them to colleagues where appropriate Well Informed. You are an expert in your division, and you demonstrate excellent product knowledge.You are aware of store events services and reasons to visit that may appeal to your established and prospective clients Connected. You understand the importance of building relationships across the shop floor.You know exactly who to take a client to when you need extra product knowledge or to continue their experience across the store. Curious.You will seek to discover more about your clients and their preferences, and you will seek opportunities to stay ahead of latest trends and expand your product knowledge outside of your division. Tech savvy.You embrace the clienteling tools available to you to manage your client book and you understand the importance of using an omni-channel approach A proud shopkeeper. You understand there are various elements of your role.From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role Flexible.Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation An example of our values, a trusted and respected team member This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake and department location, which may change from time to time, according to the needs of the business
Jun 27, 2025
Full time
Client Consultant - Womenswear, Jacquemus (Full Time) Client Consultant - Womenswear, Jacquemus (Full Time) Job Introduction As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers.As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer.Based in your department, you will create memorable experiences by understanding reasons to visit for all our customers, as well as deepening relationships and growing your client book, whilst maintaining the highest of retail standards. As a Client Consultant you will: Create the extraordinary by identifying and connecting with potential clients shopping in your department and be able to quickly assess and cater to their needs in the moment Work as part of a team focused on creating a memorable customer experience.From selling and replenishing stock, cashing up and organising rails, to hosting and ensuring accurate data capture at POS and encouraging opt in you understand there is more to the customer experience than just selling Dedicate time to building a client base within your division and nurturing long-term relationships through proactive client development.You'll do this through personalised updates to your clients on new products and experiences based on preferences and interests with a focus on driving OB brands & your divisions key products Elevate our customers' experiences by providing a seamless connection/introduction to the rest of the store including with our Brand Partners for whom you are a recognised and trusted member of the team Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors, striving to be an expert in your division Understand and follow health, safety and security procedures, and play an active role in preventing stock loss A bit about you: A great communicator. You will adapt your style and service to suit customer needs and preference.You personalise all communication with clients and keep My Yellow Book updated to enable you to demonstrate a deep knowledge of their preferences & interests A sales and service expert.You'll act as a personal concierge to your clients by quickly assessing their needs and delivering an exceptional service; introducing them to colleagues where appropriate Well Informed. You are an expert in your division, and you demonstrate excellent product knowledge.You are aware of store events services and reasons to visit that may appeal to your established and prospective clients Connected. You understand the importance of building relationships across the shop floor.You know exactly who to take a client to when you need extra product knowledge or to continue their experience across the store. Curious.You will seek to discover more about your clients and their preferences, and you will seek opportunities to stay ahead of latest trends and expand your product knowledge outside of your division. Tech savvy.You embrace the clienteling tools available to you to manage your client book and you understand the importance of using an omni-channel approach A proud shopkeeper. You understand there are various elements of your role.From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role Flexible.Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation An example of our values, a trusted and respected team member This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake and department location, which may change from time to time, according to the needs of the business
As a Finance Analyst, you will support the Finance Manager and the wider team in providing effective financial challenge and support to business partners.You will be instrumental in the end-to-end management accounts process, budgeting and forecasting, evaluating strategic investment decisions, and providing analysis and insights.Your role will be crucial in delivering timely and clear financial information to aid decision-making across the business. As a Finance Analyst, you will: Produce timely, detailed, and clear analysis to support business areas in understanding performance Provide concise commentary on sales, costs and overall performance, including recommendations for improvement Contribute to month-end routines of management accounts, including journal entries and balance sheet reconciliations Identify risks and opportunities against budget, suggesting mitigation strategies and ways to capitalise on opportunities Undertake analysis for potential initiatives using financial modelling techniques Report on KPIs, highlighting risks and opportunities Support the budgeting and forecasting process Interpret non-financial information and transform it into financial reports Produce reports easily understood by non-financial people Make recommendations to improve reporting and analysis Deal with queries and requests professionally and promptly Participate in ad hoc projects as required Work collaboratively, sharing ideas and information with colleagues Continually seek ways to improve own performance both technically and behaviourally Represent the finance community in line with Selfridges values Understand and support the delivery of Selfridges strategy and initiatives A bit about the role Retail/FMCG experience, preferably in retail Working towards a recognised accountancy qualification (CIMA/ACCA) High standard of accuracy with financial and statistical data Proactive and able to take initiative Able to manage your own workload Commercially aware Customer-focused with the ability to build good cross-functional relationships Strong communication, interpersonal, and influencing skills Advanced Excel skills and proficiency in other core applications Flexible and open to change Good team player Key Measures of Success for this role: Timely and accurate production of financial analysis and reports Effective contribution to budgeting and forecasting processes Identification of risks and opportunities that impact business performance Successful completion of ad hoc projects and initiatives Positive feedback from business partners on financial support provided
Jun 27, 2025
Full time
As a Finance Analyst, you will support the Finance Manager and the wider team in providing effective financial challenge and support to business partners.You will be instrumental in the end-to-end management accounts process, budgeting and forecasting, evaluating strategic investment decisions, and providing analysis and insights.Your role will be crucial in delivering timely and clear financial information to aid decision-making across the business. As a Finance Analyst, you will: Produce timely, detailed, and clear analysis to support business areas in understanding performance Provide concise commentary on sales, costs and overall performance, including recommendations for improvement Contribute to month-end routines of management accounts, including journal entries and balance sheet reconciliations Identify risks and opportunities against budget, suggesting mitigation strategies and ways to capitalise on opportunities Undertake analysis for potential initiatives using financial modelling techniques Report on KPIs, highlighting risks and opportunities Support the budgeting and forecasting process Interpret non-financial information and transform it into financial reports Produce reports easily understood by non-financial people Make recommendations to improve reporting and analysis Deal with queries and requests professionally and promptly Participate in ad hoc projects as required Work collaboratively, sharing ideas and information with colleagues Continually seek ways to improve own performance both technically and behaviourally Represent the finance community in line with Selfridges values Understand and support the delivery of Selfridges strategy and initiatives A bit about the role Retail/FMCG experience, preferably in retail Working towards a recognised accountancy qualification (CIMA/ACCA) High standard of accuracy with financial and statistical data Proactive and able to take initiative Able to manage your own workload Commercially aware Customer-focused with the ability to build good cross-functional relationships Strong communication, interpersonal, and influencing skills Advanced Excel skills and proficiency in other core applications Flexible and open to change Good team player Key Measures of Success for this role: Timely and accurate production of financial analysis and reports Effective contribution to budgeting and forecasting processes Identification of risks and opportunities that impact business performance Successful completion of ad hoc projects and initiatives Positive feedback from business partners on financial support provided
Job Introduction As a key member of the Digital team, you will support with the day-to-day delivery of our Online Retail Media program, as well as new digital initiatives. You will own the end-to-end campaign management of display and sponsored product ads, ensuring campaigns are delivered on time, within budget, and exceed performance targets. Additionally, you will own the management and delivery of the Selfridges' appointment and services activity. You will be data driven, provide post-campaign analysis and actionable insights, assist with building media plans and share strategic recommendations . You will collaborate cross-functionally with a range of mid-senior level stakeholders, including brand partners, internal teams, and external third-party ad-tech providers. As the ORM Assistant Manager you will: Campaign briefing and co-ordination: Own the retail media calendar, manage campaign bookings, and oversee the full campaign workflow from brief to launch. Ensure all creative assets comply with guidelines and set up campaigns within agreed timelines. Campaign optimisation: Collaborate with the third-party Campaign Manager to monitor and optimise campaigns to meet brand campaign KPIs and drive successful performance, providing in flight-campaign recommendations and drive incremental spend conversations with brands. Data analysis & post campaign reporting: Analyse campaign performance, create insightful brand reports, and deliver actionable recommendations and spend forecasts. Present results to internal teams and producing best-in-class case studies that showcase campaign success to be used to support new sales. Cross-Functional Collaboration: Collaborate with internal and external stakeholders across marketing and digital teams to ensure seamless campaign execution and serve as the retail media campaign subject matter expert. Competitor Research: Stay informed on industry trends and emerging technologies in online retail media. Use insights to optimise platforms and share new ideas to improve brand and customer experience. Appointments & Services: Collaborate with brand partners to gather and define requirements for in-store services, as well as manage the set-up of services within the JRNI booking platform. Additionally, you will develop and manage briefs to ensure a seamless and engaging on-site experience. The ideal candidate: Proven understanding of key marketing metrics and KPIs (CPC, CVR, CTR, ROAS, etc.). Experience of programmatic advertising and familiarity with DSPs (Demand-Side platforms) is a plus but not essential. Data-driven mindset with strong analytical skills; comfortable interpreting and deriving insights from a variety of data sets. Experience with tools like Google Analytics, Excel or data visualization platforms (e.g., Tableau, Power BI) is desirable . Previous experience in Digital, E-Commerce, Marketing, or Performance Marketing roles, ideally within a brand, agency, or retail environment. Familiarity with campaign briefs, workflows, and calendar management; able to juggle multiple projects under tight deadlines. Self-motivated, proactive, and eager to learn with a positive, enthusiastic attitude and the ability to handle challenges in a fast-paced environment. Exceptional verbal and written communication skills; confident in presenting to brands and stakeholders at various levels. Demonstrated ability to manage cross-functional relationships and collaborate effectively with marketing, creative, and digital teams. Strong interest in eCommerce, digital marketing, and the retail tech industry.
Jun 27, 2025
Full time
Job Introduction As a key member of the Digital team, you will support with the day-to-day delivery of our Online Retail Media program, as well as new digital initiatives. You will own the end-to-end campaign management of display and sponsored product ads, ensuring campaigns are delivered on time, within budget, and exceed performance targets. Additionally, you will own the management and delivery of the Selfridges' appointment and services activity. You will be data driven, provide post-campaign analysis and actionable insights, assist with building media plans and share strategic recommendations . You will collaborate cross-functionally with a range of mid-senior level stakeholders, including brand partners, internal teams, and external third-party ad-tech providers. As the ORM Assistant Manager you will: Campaign briefing and co-ordination: Own the retail media calendar, manage campaign bookings, and oversee the full campaign workflow from brief to launch. Ensure all creative assets comply with guidelines and set up campaigns within agreed timelines. Campaign optimisation: Collaborate with the third-party Campaign Manager to monitor and optimise campaigns to meet brand campaign KPIs and drive successful performance, providing in flight-campaign recommendations and drive incremental spend conversations with brands. Data analysis & post campaign reporting: Analyse campaign performance, create insightful brand reports, and deliver actionable recommendations and spend forecasts. Present results to internal teams and producing best-in-class case studies that showcase campaign success to be used to support new sales. Cross-Functional Collaboration: Collaborate with internal and external stakeholders across marketing and digital teams to ensure seamless campaign execution and serve as the retail media campaign subject matter expert. Competitor Research: Stay informed on industry trends and emerging technologies in online retail media. Use insights to optimise platforms and share new ideas to improve brand and customer experience. Appointments & Services: Collaborate with brand partners to gather and define requirements for in-store services, as well as manage the set-up of services within the JRNI booking platform. Additionally, you will develop and manage briefs to ensure a seamless and engaging on-site experience. The ideal candidate: Proven understanding of key marketing metrics and KPIs (CPC, CVR, CTR, ROAS, etc.). Experience of programmatic advertising and familiarity with DSPs (Demand-Side platforms) is a plus but not essential. Data-driven mindset with strong analytical skills; comfortable interpreting and deriving insights from a variety of data sets. Experience with tools like Google Analytics, Excel or data visualization platforms (e.g., Tableau, Power BI) is desirable . Previous experience in Digital, E-Commerce, Marketing, or Performance Marketing roles, ideally within a brand, agency, or retail environment. Familiarity with campaign briefs, workflows, and calendar management; able to juggle multiple projects under tight deadlines. Self-motivated, proactive, and eager to learn with a positive, enthusiastic attitude and the ability to handle challenges in a fast-paced environment. Exceptional verbal and written communication skills; confident in presenting to brands and stakeholders at various levels. Demonstrated ability to manage cross-functional relationships and collaborate effectively with marketing, creative, and digital teams. Strong interest in eCommerce, digital marketing, and the retail tech industry.
Job Introduction Selfridges is hosting an "In Conversation With" the Selfridges Finance Team This is an invite-only networking event for candidates offering a unique opportunity to go behind the scenes of finance at Selfridges. Key Requirements for Attendance: Retail/FMCG Experience, (Retail is preferred) Working towards a recognised accountancy Qualification (CIMA/ACCA) High standard of accuracy with financial & statistical data Advanced Excel Skills and Proficiency in other core applications Must be able to work a minimum of 3 days per week in our London offices The event is planned to take place at our London head offices on Thursday 6th March at 6pm. What to Expect Receive a warm welcome from Head of DEI, Recruitment & Onboarding Sharlene John A Selfridges In Conversation discussing all things Finance at Selfridges with Nilam Powar - Director of Finance Panel discussion with the Finance team Network and assessment with our Selfridges Finance and Recruitment Teams Refreshments will be available, so please arrive early. For those observing Ramadan, there will be an opportunity to break fast. To register your interest in attending, please apply here and a recruiter will be in touch.
Feb 18, 2025
Full time
Job Introduction Selfridges is hosting an "In Conversation With" the Selfridges Finance Team This is an invite-only networking event for candidates offering a unique opportunity to go behind the scenes of finance at Selfridges. Key Requirements for Attendance: Retail/FMCG Experience, (Retail is preferred) Working towards a recognised accountancy Qualification (CIMA/ACCA) High standard of accuracy with financial & statistical data Advanced Excel Skills and Proficiency in other core applications Must be able to work a minimum of 3 days per week in our London offices The event is planned to take place at our London head offices on Thursday 6th March at 6pm. What to Expect Receive a warm welcome from Head of DEI, Recruitment & Onboarding Sharlene John A Selfridges In Conversation discussing all things Finance at Selfridges with Nilam Powar - Director of Finance Panel discussion with the Finance team Network and assessment with our Selfridges Finance and Recruitment Teams Refreshments will be available, so please arrive early. For those observing Ramadan, there will be an opportunity to break fast. To register your interest in attending, please apply here and a recruiter will be in touch.
Head of Photostudio Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 18, 2022
Full time
Head of Photostudio Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
CRM Assistant Manager Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 17, 2022
Full time
CRM Assistant Manager Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Stores Technology Services Engineer Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 17, 2022
Full time
Stores Technology Services Engineer Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Paralegal Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 15, 2022
Full time
Paralegal Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Senior Facilities Manager role Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 15, 2022
Full time
Senior Facilities Manager role Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Facilities Manager Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 14, 2022
Full time
Facilities Manager Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
QMO Lead Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 13, 2022
Full time
QMO Lead Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Divisional Manager Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 12, 2022
Full time
Divisional Manager Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Pat McGrath Business Manager 37.5 hours - Exchange Squre Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 12, 2022
Full time
Pat McGrath Business Manager 37.5 hours - Exchange Squre Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Software Technical Lead Role Responsibility We are transforming our Selfridges digital platform using the latest technologies such as React, Node / Typescript, AWS Services and have an exciting opportunity for a Engineer Team Leader to join our rapidly expanding agile teams based in our London office click apply for full job details
Dec 12, 2022
Full time
Software Technical Lead Role Responsibility We are transforming our Selfridges digital platform using the latest technologies such as React, Node / Typescript, AWS Services and have an exciting opportunity for a Engineer Team Leader to join our rapidly expanding agile teams based in our London office click apply for full job details
Team Leader - Team Entrance Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 11, 2022
Full time
Team Leader - Team Entrance Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Creative Content Lead (Video Director & Producer) Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 08, 2022
Full time
Creative Content Lead (Video Director & Producer) Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Senior Tech Business Analyst - Source and Supply Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details
Dec 07, 2022
Full time
Senior Tech Business Analyst - Source and Supply Job Introduction Selfridges has always been much more than a shop. We're a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail click apply for full job details