GerrardWhite

A top tier Legal 500 law firm with offices near Covent Garden are seeking a newly qualified Commercial Property Solicitor to join their superb team, due to expansion. The successful NQ Commercial Property Solicitor will manage their own case load of core commercial property matters, with a large proportion of Landlord and Tenant work. They will benefit from ongoing training and development (well respected seniors who will offer mentoring along with firm-wide investment into your personal development), with a clear career path and a fun and vibrant working environment. The successful newly qualified Commercial Property Solicitor will offer the following skill set/background: Be a recently qualified Solicitor (England and Wales) or due to qualify in September 2025 Have enjoyed quality Solicitor's training in a well respected English law firm or legal services company - with at least 1 seat in commercial property/real estate Be able to demonstrate a technical knowledge in Landlord and Tenant work and general commercial property work (akin with PQE) Offer excellent communication skills - written and verbal Be commercially aware Have solid IT skills Be a keen team player The successful NQ Commercial Property Solicitor will be rewarded with a generous bonus structure (including receiving a %-based bonus for work introduced to the firm, and worked by other departments) as well as a benefits package. There is the option of some hybrid work once you have passed probation. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at

Technical Controller - Group motor Claims Our client, a Times Top 30 major UK insurer , is looking for a Technical Controller, providing support as a Motor Claims expert. Using your motor claims handling expertise you'll provide answers to technical queries, perform audits to identify areas of improvement and be a subject matter expert on business-wide projects. We're looking for someone who's hands on, can work with both detail and high-level information; in return you'll shape our client's operational delivery and be key to their future success. If you have a wealth of motor claims experience and are looking for your next challenge, apply today! About our client They're a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. They're a modern and progressive group and pride themselves on their dynamic and agile way of working. Salary: £25,000 - £45,000 depending on experience Hours: Monday to Friday 9am-5pm Location: Tunbridge Wells/Haywards Heath/Chelmsford/Whitstable/Manchester Key tasks will include but not limited to: Guidance point for technical queries and case specific referrals. Undertake Quality Control audits to; Identify opportunities for performance improvement, and ensure findings are shared with the Training team to facilitate and inform the coaching/mentoring programme. Manage strategic delivery, including providing analysis to drive through developments to ensure that the key business objectives are being met. Support the development and delivery of key strategies identified by the senior management team, and contribute suggestions on content to be included, as well as own ideas on future strategy. Participate in the monthly MI review (internal as well as supplier MI) to track performance against agreed KPIs relating to indemnity spend. These include, but are not limited to, PI, litigation, MOJ, credit hire, property damage (both first & third party) and TP intervention. Analyse trends and highlight opportunities to improve performance. Regular review and enhancement of all Best Practice, process and guidance documentation, ensuring content is accurate, up to date, accessible, and user friendly. Participate in projects and ad-hoc additional activity, as appropriate Adhere to Company processes with regard to DPA, FCA compliance and Treating Customers Fairly. Undertake other reasonable responsibilities and projects as instructed by your line manager Travel between sites, and external meetings as required and with prior agreement of the line manager. The ideal candidate: Strong motor claims handling experience, including Personal Injury, Credit Hire or Property Damage (first & third party). Full technical and product knowledge, along with financial understanding of claim reserving and settlements. Developed IT skills including Microsoft Office. Collation and interpretation of Management Information to enable decision-making. An understanding of the main principles of laws relating to all relevant jurisdictions. Fully conversant with Road Traffic Act and the implications of being RTA/Article 75 insurer Ability to pay attention to detail and good organisational skills. Conversant with current and emerging case law and awards. Report writing and ability to analyse outcomes & MI. Excellent Communication skills. Relevant IT skills. Ability to manage all stakeholders and external Suppliers.

Technical Controller - Group motor Claims Our client, a Times Top 30 major UK insurer , is looking for a Technical Controller, providing support as a Motor Claims expert. Using your motor claims handling expertise you'll provide answers to technical queries, perform audits to identify areas of improvement and be a subject matter expert on business-wide projects. We're looking for someone who's hands on, can work with both detail and high-level information; in return you'll shape our client's operational delivery and be key to their future success. If you have a wealth of motor claims experience and are looking for your next challenge, apply today! About our client They're a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. They're a modern and progressive group and pride themselves on their dynamic and agile way of working. Salary: £25,000 - £45,000 depending on experience Hours: Monday to Friday 9am-5pm Location: Tunbridge Wells/Haywards Heath/Chelmsford/Whitstable/Manchester Key tasks will include but not limited to: Guidance point for technical queries and case specific referrals. Undertake Quality Control audits to; Identify opportunities for performance improvement, and ensure findings are shared with the Training team to facilitate and inform the coaching/mentoring programme. Manage strategic delivery, including providing analysis to drive through developments to ensure that the key business objectives are being met. Support the development and delivery of key strategies identified by the senior management team, and contribute suggestions on content to be included, as well as own ideas on future strategy. Participate in the monthly MI review (internal as well as supplier MI) to track performance against agreed KPIs relating to indemnity spend. These include, but are not limited to, PI, litigation, MOJ, credit hire, property damage (both first & third party) and TP intervention. Analyse trends and highlight opportunities to improve performance. Regular review and enhancement of all Best Practice, process and guidance documentation, ensuring content is accurate, up to date, accessible, and user friendly. Participate in projects and ad-hoc additional activity, as appropriate Adhere to Company processes with regard to DPA, FCA compliance and Treating Customers Fairly. Undertake other reasonable responsibilities and projects as instructed by your line manager Travel between sites, and external meetings as required and with prior agreement of the line manager. The ideal candidate: Strong motor claims handling experience, including Personal Injury, Credit Hire or Property Damage (first & third party). Full technical and product knowledge, along with financial understanding of claim reserving and settlements. Developed IT skills including Microsoft Office. Collation and interpretation of Management Information to enable decision-making. An understanding of the main principles of laws relating to all relevant jurisdictions. Fully conversant with Road Traffic Act and the implications of being RTA/Article 75 insurer Ability to pay attention to detail and good organisational skills. Conversant with current and emerging case law and awards. Report writing and ability to analyse outcomes & MI. Excellent Communication skills. Relevant IT skills. Ability to manage all stakeholders and external Suppliers.

Technical Controller - Group motor Claims Our client, a Times Top 30 major UK insurer , is looking for a Technical Controller, providing support as a Motor Claims expert. Using your motor claims handling expertise you'll provide answers to technical queries, perform audits to identify areas of improvement and be a subject matter expert on business-wide projects. We're looking for someone who's hands on, can work with both detail and high-level information; in return you'll shape our client's operational delivery and be key to their future success. If you have a wealth of motor claims experience and are looking for your next challenge, apply today! About our client They're a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. They're a modern and progressive group and pride themselves on their dynamic and agile way of working. Salary: £25,000 - £45,000 depending on experience Hours: Monday to Friday 9am-5pm Location: Tunbridge Wells/Haywards Heath/Chelmsford/Whitstable/Manchester Key tasks will include but not limited to: Guidance point for technical queries and case specific referrals. Undertake Quality Control audits to; Identify opportunities for performance improvement, and ensure findings are shared with the Training team to facilitate and inform the coaching/mentoring programme. Manage strategic delivery, including providing analysis to drive through developments to ensure that the key business objectives are being met. Support the development and delivery of key strategies identified by the senior management team, and contribute suggestions on content to be included, as well as own ideas on future strategy. Participate in the monthly MI review (internal as well as supplier MI) to track performance against agreed KPIs relating to indemnity spend. These include, but are not limited to, PI, litigation, MOJ, credit hire, property damage (both first & third party) and TP intervention. Analyse trends and highlight opportunities to improve performance. Regular review and enhancement of all Best Practice, process and guidance documentation, ensuring content is accurate, up to date, accessible, and user friendly. Participate in projects and ad-hoc additional activity, as appropriate Adhere to Company processes with regard to DPA, FCA compliance and Treating Customers Fairly. Undertake other reasonable responsibilities and projects as instructed by your line manager Travel between sites, and external meetings as required and with prior agreement of the line manager. The ideal candidate: Strong motor claims handling experience, including Personal Injury, Credit Hire or Property Damage (first & third party). Full technical and product knowledge, along with financial understanding of claim reserving and settlements. Developed IT skills including Microsoft Office. Collation and interpretation of Management Information to enable decision-making. An understanding of the main principles of laws relating to all relevant jurisdictions. Fully conversant with Road Traffic Act and the implications of being RTA/Article 75 insurer Ability to pay attention to detail and good organisational skills. Conversant with current and emerging case law and awards. Report writing and ability to analyse outcomes & MI. Excellent Communication skills. Relevant IT skills. Ability to manage all stakeholders and external Suppliers.

Technical Controller - Group motor Claims Our client, a Times Top 30 major UK insurer , is looking for a Technical Controller, providing support as a Motor Claims expert. Using your motor claims handling expertise you'll provide answers to technical queries, perform audits to identify areas of improvement and be a subject matter expert on business-wide projects. We're looking for someone who's hands on, can work with both detail and high-level information; in return you'll shape our client's operational delivery and be key to their future success. If you have a wealth of motor claims experience and are looking for your next challenge, apply today! About our client They're a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. They're a modern and progressive group and pride themselves on their dynamic and agile way of working. Salary: £25,000 - £45,000 depending on experience Hours: Monday to Friday 9am-5pm Location: Tunbridge Wells/Haywards Heath/Chelmsford/Whitstable/Manchester Key tasks will include but not limited to: Guidance point for technical queries and case specific referrals. Undertake Quality Control audits to; Identify opportunities for performance improvement, and ensure findings are shared with the Training team to facilitate and inform the coaching/mentoring programme. Manage strategic delivery, including providing analysis to drive through developments to ensure that the key business objectives are being met. Support the development and delivery of key strategies identified by the senior management team, and contribute suggestions on content to be included, as well as own ideas on future strategy. Participate in the monthly MI review (internal as well as supplier MI) to track performance against agreed KPIs relating to indemnity spend. These include, but are not limited to, PI, litigation, MOJ, credit hire, property damage (both first & third party) and TP intervention. Analyse trends and highlight opportunities to improve performance. Regular review and enhancement of all Best Practice, process and guidance documentation, ensuring content is accurate, up to date, accessible, and user friendly. Participate in projects and ad-hoc additional activity, as appropriate Adhere to Company processes with regard to DPA, FCA compliance and Treating Customers Fairly. Undertake other reasonable responsibilities and projects as instructed by your line manager Travel between sites, and external meetings as required and with prior agreement of the line manager. The ideal candidate: Strong motor claims handling experience, including Personal Injury, Credit Hire or Property Damage (first & third party). Full technical and product knowledge, along with financial understanding of claim reserving and settlements. Developed IT skills including Microsoft Office. Collation and interpretation of Management Information to enable decision-making. An understanding of the main principles of laws relating to all relevant jurisdictions. Fully conversant with Road Traffic Act and the implications of being RTA/Article 75 insurer Ability to pay attention to detail and good organisational skills. Conversant with current and emerging case law and awards. Report writing and ability to analyse outcomes & MI. Excellent Communication skills. Relevant IT skills. Ability to manage all stakeholders and external Suppliers.

Job Title: Personal Injury Claims Handler Salary: up to £30,000 depending on experience Hours : Monday to Friday 9am - 5pm Hybrid working but must be commutable to one of the offices below: Locations: Whitstable, Kent Tunbridge Wells, Kent Manchester, Greater Manchester Chelmsford, Essex Hayward's Heath, West Sussex About Our Client My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Third Party team The Role To pro-actively handle a portfolio of motor claims (including bodily injury and credit hire cases) from cradle to grave within the MOJ and the OIC portal. What will you do on a day-to-day basis? Adhering to agreed personal authority limits, referring to line manager for?authorisation?where activity exceeds such limits. Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. What do you need to do to be successful in a role? Working knowledge of Motor claims handling to include Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim An understanding and application of claims negotiation, liability decision making and cost potential Strong customer service and communication skills Ability to manage and?prioritise?own workloads What do you get in return? Pension contributions Opportunity to progress and have active support 25 Days annual leave plus bank holidays and the ability to buy an additional three days holiday Annual bonus of up to 10% depending on performance Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more; Life Assurance 4x annual salary A structured pathway to learn and develop Employee referral scheme

Legal Secretary A reputable Legal 500 firm is seeking an experienced legal secretary to join their busy & friendly Litigation department in central London, near Holborn .You will be supporting a Partner and a solicitor, dealing with a range of client-focussed secretarial and administrative tasks.You will assist your fee-earners with admin work, to include monthly billing and file management. You will also assist another two team secretaries at busy times and cover during absences (and vice versa). You will have previous litigation experience , gained in a similar legal environment.You will also have: Commercial awareness and understanding of how your role contributes to the success of the business; Experience of legal billing, with a good standard of numeracy; Good IT skills and fast, accurate typing. Good administrative and time management skills; Strong written and spoken English & excellent interpersonal skills A proactive and responsible team approach; A flexible and adaptable style & willingness to develop and adapt to changing business needs; A professional, confident approach to work. What's on offer: A competitive salary of up to £32,000 (dependent on experience) 25 days holiday a year (plus Bank Holidays) Company pension scheme. Hybrid working arrangements may be possible. However, this depends on the needs of the department and you will be expected to be mostly office-based for the majority, if not all, of the working week, particularly while training. If you think this sounds like the role for you, apply today!

Insurance Call Handler - Equesure Location: - Lancaster, St Ives, Cambridgeshire PE27 4ZB Starting Salary £19,000 After 9 Months - £20,000 After 18 Months £21,000 Commission £500 to £700 on average uncapped Hours: - Shift Patterns Week 1 8:30 am - 5 pm Mon-Fri Week 2 Monday 10 am - 6 pm, Tuesday 10:30 am - 6 am, Friday 10 am - 6 am, Saturday 9 am - 1 pm. Hybrid working once fully trained. Overview My client is a large and leading Insurance Group who are seeking motivated and positive Insurance Technicians to join their team in St Ives specialising in Classic Car Insurance. The main purpose of the role is to provide excellent customer service to new and existing customers to talk through and offer Insurance solutions to meet the customer's needs. This is a customer service position with a sales and renewals focus. There will be no cold calling as Equestrian is a Niche product, the people you will be speaking to will have demonstrated a need, made a previous enquiry or be an existing customer up for renewal. This is an amazing opportunity to join a rapidly growing business with a progressive salary structure! Ideal Candidate The ideal candidate will possess a "can do" attitude and a positive approach. They will be an excellent communicator and thrive within a customer focussed environment. This position would suit people from a Retail, Hospitality, Customer Service, or telesales background or for people who have a genuine hunger to succeed and progress. No experience is necessary as full training is provided! Responsibilities: Answering inbound telephone calls. Making outbound telephone calls (no "cold calling") Willing to go the extra mile to ensure customer satisfaction Effectively communicate with customers to provide relevant product information that is clear, fair, and not misleading allowing the customer to make an informed decision. Understand customers' issues and recommend solutions. Maximise targets through the provision of effective and efficient communication and negotiation skills. Use all relevant information to optimise opportunities to cross-sell and up-sell insurance products. Evidence of excellent problem-solving capabilities Manage time effectively to meet required business targets Commit to own personal development. What is on offer - Progressive salary - Monthly commission - 25 days annual leave + bank holidays - 5% pension scheme - Life assurance - Retail discounts to 250+ brand

Data warehouse DeveloperHybrid role Office in Haywards Heath - HM to be flexible with onsite workSalary up to £70.000 dependant on experienceResponsibilities Successful end to end delivery of MI data to the business Develop knowledge to become SME on Data warehouse Design / implementation / maintenance of data warehouseWorking with the MI Dev Team to enhance the data model to bring new data streams into DW Focussing on the efficiencies on the efficiencies of ETL processing including the creation, promotion & maintenance of coding and data standards Identifying & communicating the value of additional data streams into the DW Advise on how new data streams can be integrated into the current data model Recommend and implement smarter ways of providing the data in a timely manor To help ensure that day-to-day data processing completes, to agreed timelines with no failures. Experience Minimum of 3 years' Experience Developer role Experience of data modelling principles Experience of data quality management concepts Experience of SAS code and use of SAS EG Experience of SAS DI studio Optional SAS Viya Experience Proactive problem-solving skills Detailed data analysis and presentation skills Excellent communication skills, able to translate technical detail into simple language that non-technical people can understand If you are available please submit your cv to

Fantastic opportunity for some extra money over Chrsitmas as my client is looking for someone to take on an adhoc reception cover role. This office is based in the Heart of Chelmsford and they are lovely to work for and working for them is a fantastic opportunity. You will be made to feel welcomed and part of the team. If you have experience as a receptionist, PA or have experience in delivering excellent customer service then this is a lovely position for you. You will be answering the phone, meeting and greeting clients as well as some general light administrative duties. Perks of the Role; 13th,14th,15th,16th,21st,22nd,23rd,28th,29thand 30th December 2022.8.30am-5pmWeekly Pay£10.26 per hour If this sounds like something that could be of interested to you then get in contact now so as not to miss out on this fantastic opportunity!

Claims Fraud Investigator - Motor Insurance Hours: 35 hours per week, Monday-Friday Salary: Competitive Locations: Chesterfield, Manchester, Nottingham, and Tunbridge Wells. Hybrid : 3 days remote, 2 days office-based Overview My client is a leading and expanding insurance group looking to recruit experienced Claims Fraud Investigators to join their dynamic and forward-thinking teams. The main purpose of this role is to proactively screen and investigate a portfolio of suspect motor accident claims. As a Fraud Investigator, you will be responsible for screening incoming claims referrals against known fraud indicators and other risk factors and identifying cases where an investigation is required. Responsibilities Screening incoming claims referrals and identifying cases that require further investigation Managing fraud rings and linked claim investigation, adhering to internal and IFB protocols. Utilising a variety of desktop tools (CUE, MIAFTR, etc.) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation. Utilise conversation management techniques to further determine risk and separate honesty from inconsistency when dealing with all claimants and their representatives. Pursuing follow-up inquiries with external parties including regulatory and licensing authorities, other insurers, and law agencies. Providing focused instructions and liaising with specialist investigative suppliers including field investigators, engineers, and forensic specialists. Validating documents. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Responding promptly and proactively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system ensuring that cases are reviewed on a regular basis. Provide detailed feedback to the Claims Departments on claims that do NOT need investigation to assist with referral quality. Undertaking general claims tasks, as required To adhere to Company processes with regard to FCA compliance, DPA, and Treating Customers Fairly, ensuring strict compliance in all these areas. Skills Required The ability to assess the evolving 'evidential picture' of a claim to drive a proactive investigation and determine the correct outcome. Bodily injury claims handling experience Investigation of suspect fraudulent RTA/bodily injury claims. Benefits 25 days annual leave + bank holidays! 5% pension contribution scheme Healthcare benefits Life assurance Discounts on over 250 big retail brands

Claims Fraud Investigator - Motor Insurance Salary: Competitive Hours: 35 hours per week, Monday-Friday Locations: Chesterfield, Manchester, Nottingham, and Tunbridge Wells. Hybrid : 3 days remote, 2 days office-based Overview My client is a leading and expanding insurance group looking to recruit experienced Claims Fraud Investigators to join their dynamic and forward-thinking teams. The main purpose of this role is to proactively screen and investigate a portfolio of suspect motor accident claims. As a Fraud Investigator, you will be responsible for screening incoming claims referrals against known fraud indicators and other risk factors and identifying cases where an investigation is required. Responsibilities Screening incoming claims referrals and identifying cases that require further investigation Managing fraud rings and linked claim investigation, adhering to internal and IFB protocols. Utilising a variety of desktop tools (CUE, MIAFTR, etc.) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation. Utilise conversation management techniques to further determine risk and separate honesty from inconsistency when dealing with all claimants and their representatives. Pursuing follow-up inquiries with external parties including regulatory and licensing authorities, other insurers, and law agencies. Providing focused instructions and liaising with specialist investigative suppliers including field investigators, engineers, and forensic specialists. Validating documents. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Responding promptly and proactively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system ensuring that cases are reviewed on a regular basis. Provide detailed feedback to the Claims Departments on claims that do NOT need investigation to assist with referral quality. Undertaking general claims tasks, as required To adhere to Company processes with regard to FCA compliance, DPA, and Treating Customers Fairly, ensuring strict compliance in all these areas. Skills Required The ability to assess the evolving 'evidential picture' of a claim to drive a proactive investigation and determine the correct outcome. Bodily injury claims handling experience Investigation of suspect fraudulent RTA/bodily injury claims. Benefits 25 days annual leave + bank holidays! 5% pension contribution scheme Healthcare benefits Life assurance Discounts on over 250 big retail brands

Claims Fraud Investigator - Motor Insurance Salary: Competitive Hours: 35 hours per week, Monday-Friday Locations: Chesterfield, Manchester, Nottingham, and Tunbridge Wells. Hybrid : 3 days remote, 2 days office-based Overview My client is a leading and expanding insurance group who looking to recruit experienced Claims Fraud Investigators to join their dynamic and forward-thinking teams. The main purpose of this role is too pro-actively screen and investigate portfolio of suspect motor accident claims. As a Fraud Investigator, you will be responsible for screening incoming claims referrals against known fraud indicators and other risk factors and identifying cases where investigation is required. Responsibilities Screening incoming claims referrals and identifying cases that require further investigation Managing fraud rings and linked claim investigation, adhering to internal and IFB protocols. Utilising a variety of desktop tools (CUE, MIAFTR etc.) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation. Utilise conversation management techniques to further determine risk and separate honesty from inconsistency when dealing with all claimants and their representatives. Pursuing follow up inquiries with external parties including regulatory and licensing authorities, other insurers, and law agencies. Providing focused instructions and liaising with specialist investigative suppliers including field investigators, engineers, and forensic specialists. Validating documents. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. Provide detailed feedback to the Claims Departments on claims that do NOT need investigation to assist with referral quality. Undertaking general claims tasks, as required To adhere to Company processes with regard to FCA compliance, DPA and Treating Customers Fairly, ensuring strict compliance in all these areas. Skills Required The ability to assess the evolving 'evidential picture' of a claim to drive a proactive investigation and determine the correct outcome. Bodily injury claims handling experience Investigation of suspect fraudulent RTA/bodily injury claims. Benefits 25 days annual leave + bank holidays! 5% pension contribution scheme Healthcare benefits Life assurance Discounts on over 250 big retail brands

Claims Fraud Investigator - Motor Insurance Salary: Competitive Hours: 35 hours per week, Monday-Friday Locations: Chesterfield, Manchester, Nottingham, and Tunbridge Wells. Hybrid : 3 days remote, 2 days office-based Overview My client is a leading and expanding insurance group looking to recruit experienced Claims Fraud Investigators to join their dynamic and forward-thinking teams. The main purpose of this role is to proactively screen and investigate a portfolio of suspect motor accident claims. As a Fraud Investigator, you will be responsible for screening incoming claims referrals against known fraud indicators and other risk factors and identifying cases where an investigation is required. Responsibilities Screening incoming claims referrals and identifying cases that require further investigation Managing fraud rings and linked claim investigation, adhering to internal and IFB protocols. Utilising a variety of desktop tools (CUE, MIAFTR, etc.) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation. Utilise conversation management techniques to further determine risk and separate honesty from inconsistency when dealing with all claimants and their representatives. Pursuing follow-up inquiries with external parties including regulatory and licensing authorities, other insurers, and law agencies. Providing focused instructions and liaising with specialist investigative suppliers including field investigators, engineers, and forensic specialists. Validating documents. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Responding promptly and proactively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter. Maintaining good file discipline and accurate reserves, together with an effective diary system ensuring that cases are reviewed on a regular basis. Provide detailed feedback to the Claims Departments on claims that do NOT need investigation to assist with referral quality. Undertaking general claims tasks, as required To adhere to Company processes with regard to FCA compliance, DPA, and Treating Customers Fairly, ensuring strict compliance in all these areas. Skills Required The ability to assess the evolving 'evidential picture' of a claim to drive a proactive investigation and determine the correct outcome. Bodily injury claims handling experience Investigation of suspect fraudulent RTA/bodily injury claims. Benefits 25 days annual leave + bank holidays! 5% pension contribution scheme Healthcare benefits Life assurance Discounts on over 250 big retail brands

Are you an experienced Senior Project Manager looking for a new opportunity? As a Senior Project Manager, you will be a critical member of the Group Transformation Office, responsible for the successful delivery of our 5-year plan. You will be a valued member of the team, leading on high quality projects and deliverables across a range of innovative award-winning technologies, business areas and third parties. Salary: £50,000 - £60,000 per year depending on experience + an excellent bene fits package Location: Must be able to travel to our Tunbridge Wells office a couple of times a week Your duties will include: Define the projects governance structure, proactively monitor progress, resolve issues and manage risks and report at regular intervals Develop and manage to an effective stakeholder engagement plan and ensure business leads and subject matter experts are mobilised for success Plan and design the project to deliver the project goals with clarity on the decomposition of work-streams Develop business cases and manage the project budget with a focus on delivering value for money. Monitor costs against budget, provide accurate forecasts and track enablement of benefits Ensure successful delivery of projects and work-streams are to expected quality, time and budget in line with the overall plan and adherence to the agreed governance framework Assess the operational impacts of projects - e.g. training and resource requirements. Work with the Business and Group IT to transition to business as usual Create and analyse relevant information and develop recommendations for presentation to Programme Managers and Senior Management. Monitor and report on progress of projects to all stakeholders, provide timely reporting of issues that impact projects progress, coordinating actions and resolving conflicts. Work with procurement and Group IT to ensure the third party contributions to the projects provide value for money Essential Skills & experience: A minimum of 5 years' experience in project management with a strong track record in delivering to cost, time and quality, ensuring flawless execution and full extraction of benefits Project Manager (Agile/Prince) qualification essential Financial and Insurance Services experience with business knowledge essential Financial literacy (budgeting, reporting, interpretation) and managed budgets Proven ability to lead, engage, and influence up to and including board level

Third-Party Claims Handler with Personal Injury Salary: £18,000 - £30,000 but is negotiable based on experience Hours: Monday to Friday 9 am-5 pm Location: Chelmsford- Hybrid role mixture of work From home and office Overview My client is a multi-brand and award-winning motor insurance group who are renowned for their staff reward and recognition. Due to the continued success and expansion of the business, our client is now looking to recruit a Third-Party Claims Handler to join a dynamic and forward-thinking team. Company Benefits 22 days annual leave plus bank holidays 5% pension contribution scheme Free car parking Gym on site 1 day's paid leave to volunteer per year Lifestyle discounts (discounts with over 5,000 shops, restaurants, and other retailers) Health care cash plan (cashback on everyday healthcare such as dental and optical) Life assurance 4 x annual salary The Job Role Key Responsibilities: Managing claims caseload (including bodily injury and credit hire claims), by the claims philosophy, claims handling procedures, and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter. Controlling claim cost by achieving the most economical settlement, through good use of liability and quantum arguments and effective negotiation. Maintaining good file discipline and accurate reserves, together with an effective diary system that ensures that cases are reviewed regularly. Developing and maintaining effective relationships with colleagues and business partners. Proactively managing personal training and development requirements. Undertaking general claims tasks, as required. Key Skills and Knowledge: Working knowledge of Motor claims handling to include Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks, and other associated heads of claim Ensuring compliance with all regulatory requirements (including 'treating customers fairly' Demonstrate an understanding and application of claims negotiation, liability decision making, and cost potential Strong customer service and communication skills Ability to manage and prioritise own workloads Willingness to develop self and new skills Ability to work with flexibility in a proactive claims environment Good market knowledge Good commercial awareness Authority Limits Claims handling limits rarely exceed £50k, although there may be occasions when this limit is extended to meet business requirements Cheque authority, where given, is usually limited to £5000, although this may be increased subject to business needs.

Join us as a Commercial Account Handler As a Commercial Account Handler, you will provide an excellent, efficient service and advise a range of commercial clients for all their insurance needs, to maximise retention and support growth. This is also a home based position, so you can work from the comfort of your home! Salary: £20,000 - £25,000 per year (depending on experience) + an excellent bene fits package Hours: Monday to Friday, 8:30am to 5:00pm Location: Field-based (remote - work from home) Your duties will include: Provide a proactive and responsive service to a book of clients ranging in size and industries with a spectrum of commercial insurance policies Deal with all general client queries, mid-term adjustments and renewals keeping accurate client records and files at all times Ensure personal and team targets are met in relation to retention and income Identify cross sales and upsell opportunities for products across the business Build a good working relationship with the Account Executives/Commercial team and the wider business Establish rapport with our panel of insurers Essential Skills & experience: 2 years+ Commercial Insurance experience Ability to work towards targets within a sales environment Work as a team but also independently due to being a home based role Excellent customer service skills and knowledge High level of attention to detail Desirable Skills: Relevant Commercial Insurance qualifications advantageous Who are we? We're the Commercial division of a leading and rapidly expanding group. The group have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People and Extraordinary status in The Sunday Times 100 Best Company to Work For, for four years running. We are one of the UK's fastest growing and leading automotive glazing companies where innovation is at the heart of their business What benefits are there? We offer 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days. We have a 5% contributary pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.

Fantastic opportunity to work for a dynamic, fast moving company within the insurnce industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work. My client are paying a fantastic salary of £24,000 Overview: Due to the continued success and expansion of my client, they are now looking to recruit TP PI Claims Handlers to join their dynamic and forward thinking teams. To pro-actively handle a portfolio of OIC Claims. Responsibilities: Managing prodomently OIC cases, in accordance with the company claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits. Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter. Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis. Developing and maintaining effective relationships with colleagues and business partners. Pro-actively managing personal training and development requirements. Undertaking general claims tasks, as required. To adhere to Company processes with regard to FCA compliance and Treating Customers Fairly; To ensure that DPA, FCA & TCF and other regulatory requirements are met. Qualifications: Working Knowledge of personal injury claims, ideally working knowledge of OIC claims both Litigants in person and represented. Ensuring compliance with all regulatory requirements (including 'treating customers fairly' Demonstrate an understanding and application of claims negotiation, liability decision making and cost potential Strong customer service and communication skills Ability to manage and prioritise own workloads Willingness to develop self and new skills Ability to work with flexibility in a proactive claims environment Good market knowledge Good commercial awareness

Join us as a Product Support Analyst Who are we? We are an award-winning Group of insurance companies supporting over 1,000 broker partners and more than 3 million policyholders with a wide variety of insurance products. We have also recently become one of the UK's largest motor insurance providers. We have very exciting and ambitious growth and acquisition plans for our business moving forward so watch this space! What will my duties be? Responding to business queries & requests for change, raising with external parties & managing through to resolution. Co-Ordinate the scheduling of rates updates & fixes in accordance with available resource via an effective and robust Release Management schedule for the group with key stake holders such as Underwriting and Pricing. Ensure all rates updates are tested and signed off within the agreed timescales. Work closely with change management on the co-ordination of change updates & releases into live environments. Work closely with the Product Delivery & Product Build teams supporting the co-ordination of all product releases on both internal and external systems. Maintain detailed records & processes which co-ordinate the release schedule of product changes / fixes ensuring full transparency with all key stakeholders. Documenting processes and ensuring effective controls are in place and followed for activities supported within the team. Operate product change management processes to smooth the automation of processes across the group where possible. Support the completion of impact assessments on all queries submitted for review and for complex product changes utilising your analytical skills to ensure the changes being submitted deliver the desired impact or resolution. Your analysis will need to focus on capturing all aspects of the change/fix so that changes are applied to Production at the earliest opportunity without creating delays. Conduct and support incident management processes for key issues raised Provide operational support to all relevant business areas on EDI & MID related issues, including all key stakeholders. This involves the processing of daily failed EDI to ensure we comply with MID time to supply SLA's. Support the analysis of failed EDI with the Product Assurance team. Act as a workstream lead or provide support for projects as required. What is the salary and hours? A highly competitive annual salary of £22,000 - £28,000 is on offer. The role is full time and permanent, 35 hours per week, Monday to Friday 9am-5pm. We offer a Hybrid Working model after completion of training which encompasses 2 days working in the office in Whitstable and 3 days working from home. You will also receive state of the art equipment and technology to complete the role to the best of your ability from home! What benefits are there? We offer 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days. We have a 5% contributory pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more. What we're looking for: Knowledge of the existing UK insurance markets, including direct, broker and software house distribution channels. Ability to understand and respond to business demands in a rapidly changing business environment. Good overall knowledge of IT and Microsoft applications. Strong analytical skills, attention to detail, good problem assessment & an ability to prioritise.

Join us as an Insurance Technician Our local and friendly team in St. Ives need someone who can help build relationships with both customers and colleagues, action incoming enquiries and provide a great level of service. If you're proactive, have great attention to detail and want to progress your career in insurance, please apply today. Who are we? We are an award-winning Group of insurance companies supporting over 1,000 broker partners and more than 3 million policyholders with a wide variety of insurance products. We have also recently become one of the UK's largest motor insurance providers. We have very exciting and ambitious growth and acquisition plans for our business moving forward so watch this space! What is the salary and hours? The salary starts from £21,000 per year, negotiable depending on experience. The role is full-time and permanent, and you work 37.5 hours a week. Your working day will be 7.5 hours per day covering the trading hours of 08:30 until 19:45 Mon - Sat, so the ability to be able to work some evenings and Saturdays will be essential. What will my duties be? You will support the Sales, Renewals and Service Departments within a friendly office environment. The job role will consist of: To action a diverse range of referrals and queries by phone and email Deal with Insurer Support queries via email or telephone Help us achieve challenging team targets and goals Operate within own area of accountability, proactively escalating issues and seeking guidance Establish and maintain effective communication and relationships with all colleagues, customers and insurers whilst maintaining a professional business image Develop and maintain a competent level of technical, product and system knowledge Liaise with insurers for underwriting solutions. Commit to own personal development, CII professional qualifications Willing to go the extra mile to ensure customer/partner satisfaction What benefits are there? We offer 30 days holiday (inc. Bank Holidays) with the ability to buy and sell more days. We have a 5% contributory pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.