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Customer Service Advisor (Zero Carbon Living) Location: Glasgow or Bristol Team: OVO Care, Account Management Salary banding: Starting base salary of £25,086, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker depending on previous experience! Experience: Learner - customer-facing in a service environment, with digital experience and problem solving skills advantageous Working pattern: Full-time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role This role in 3 words Fun, rewarding, and customer centric Top 3 qualities for this role Communication, great teammate, and creative thinking Where you'll work At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection, and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first seven weeks), and then at least two times a month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Zero Carbon Living Advisor Role As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle. You serve to solve, ensuring customers' needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer facing role, so you should enjoy talking to people. You'll resolve customer inbound queries through calls, web chat, WhatsApp, and emails. Your key outcomes will be Engaging with OVO's customers, communicating with passion across phone, email, and web chat contacts Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad Autonomously manage your day, ensuring the overall objectives of the squad are achieved Prepare, attend and actively contribute at squad meetings as appropriate Identify and implement continuous improvement efforts in both squad ways of working and customer experience Be an OVO ambassador, promoting our range of products and services to customers Be empowered to have strong conversations to promote our products and services that we offer to our customers to help promote Zero Carbon Living Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement Demonstrate our OVO values and be an advocate of Plan Zero Have experience in cross selling Enjoy working as part of a team, but also thrive independently What's in it for you As well as a base salary of £25,086, which rises to £26,770 once you reach Level 2 (usually after 6 9 months, but depends on each individual), you'll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Benefits taster For starters, you'll get 34 days' holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance, depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more. For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give as you earn donations. For your home Get up to £400 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Your belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Final words We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Pennaeth Polisi Rheoleiddio Casnewydd, Cymru (gyda gweithio Hybrid) Amdanom Ni Ni yw Cymwysterau Cymru, y sefydliad annibynnol sy'n gyfrifol am reoleiddio cymwysterau cyffredinol a galwedigaethol yng Nghymru. Ein blaenoriaethau strategol dros y pum mlynedd nesaf yw: Datblygu ystod gydlynol a chynhwysol o gymwysterau ar gyfer dysgwyr 14-16 oed Adeiladu cynnig cymwysterau effeithiol a chynaliadwy Moderneiddio dulliau asesu Cefnogi'r system gymwysterau trwy grantiau ac arbenigedd Rydym nawr yn chwilio am Bennaeth Polisi Rheoleiddio i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Gellir trafod ceisiadau am batrymau gwaith amgen, gan gynnwys rhan-amser, rhannu swydd neu secondiadau, yn y cyfweliad. Y Manteision Cyflog o £61,098 - £73,057 y flwyddyn 31 diwrnod o wyliau blynyddol (yn ogystal â gwyliau cyhoeddus a hyd at dri diwrnod o gau'r swyddfa dros y Nadolig) Trefniadau gweithio hyblyg Aelodaeth o Gynllun Pensiwn y Gwasanaeth Sifil Y Rôl Fel ein Pennaeth Polisi Rheoleiddio, byddwch yn arwain datblygiad a chyflawniad polisïau rheoleiddio strategol, sy'n seiliedig ar dystiolaeth, sy'n sail i'r system gymwysterau yng Nghymru. Gan weithio fel rhan o'r tîm uwch arweinyddiaeth, byddwch yn llunio'r fframwaith a'r strategaeth reoleiddio gyffredinol, gan sicrhau cyd-fynd â'n prif amcanion a chefnogi gweithgaredd diwygio cymwysterau. Byddwch yn ymgysylltu â rhanddeiliaid, arbenigwyr a thimau mewnol i ddatblygu, adolygu a gweithredu polisïau, wrth werthuso eu heffaith ar ddysgwyr, cyrff dyfarnu a'r system ehangach i lywio gwelliant parhas. Yn ogystal, byddwch yn: Rheoli'r tîm Polisi Rheoleiddio Gwerthuso effaith polisi a goruchwylio asesiadau effaith rheoleiddio Cefnogi argymhellion i'r Bwrdd ar strategaeth a datblygiad rheoleiddio Arwain sganio gorwelion ac ymatebion i ymgynghoriadau allanol Amdanoch Chi I gael eich ystyried yn Bennaeth Polisi Rheoleiddio, bydd angen y canlynol arnoch: Profiad o ddatblygu ac ysgrifennu polisi a rheoliadau mewn cyd-destun sy'n gysylltiedig ag addysg, hyfforddiant neu gymwysterau Profiad o ddatblygu a/neu gyfrannu at strategaeth mewn cyd-destun sy'n gysylltiedig ag addysg, hyfforddiant neu gymwysterau Profiad o ymgysylltu â rhanddeiliaid mewn cyd-destun polisi Profiad rheoli Profiad o weithio o fewn modelau rheoleiddio a/neu sicrhau ansawdd Profiad o baratoi cyngor ar bolisi a'i gweithredu, a chyflwyno hyn i ystod o gynulleidfaoedd o fewn amgylchedd rhanddeiliaid cymhleth Y dyddiad cau ar gyfer y rôl hon yw 9fed Ebrill 2026. Cynhelir cyfweliadau ar 27ain Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Bennaeth Polisi, Pennaeth Materion Rheoleiddio, Pennaeth Polisi Cyhoeddus, Pennaeth Polisi a Strategaeth, Pennaeth Llywodraeth a Pholisi, neu Arweinydd Polisi. Felly, os hoffech ymuno â ni fel Pennaeth Polisi Rheoleiddio, gwnewch gais drwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Head of Regulatory Policy Newport, Wales (with hybrid working) About Us We are Qualifications Wales, the independent organisation responsible for regulating general and vocational qualifications in Wales. Our strategic priorities over the next five years are: To develop a coherent and inclusive range of qualifications for learners aged 14-16 To build an effective and sustainable qualifications offer To modernise assessment approaches To support the qualifications system through grants and expertise We are now looking for a Head of Regulatory Policy to join us on a full-time, permanent basis, working 37 hours per week. Requests for alternative working patterns, including part-time, job share or secondments, may be discussed at interview. The Benefits Salary of £61,098 - £73,057 per annum 31 days' annual leave (in addition to public holidays and up to three days' office closure at Christmas) Flexible working arrangements Membership of the Civil Service Pension Scheme The Role As our Head of Regulatory Policy, you will lead the development and delivery of strategic, evidence-based regulatory policies that underpin the qualifications system in Wales. Working as part of the senior leadership team, you will shape the overarching regulatory framework and strategy, ensuring alignment with our principal aims and supporting qualification reform activity. You will engage with stakeholders, experts and internal teams to develop, review and implement policies, while evaluating their impact on learners, awarding bodies and the wider system to inform continuous improvement. Responsibilities Manage the Regulatory Policy team Evaluate policy impact and oversee regulatory impact assessments Support recommendations to the Board on regulatory strategy and development Lead horizon scanning and responses to external consultations About You To be considered as our Head of Regulatory Policy, you will need: Experience developing and writing policy and regulations in an education, training or qualifications related context Experience developing and/or contributing to strategy in an education, training or qualifications related context Experience of stakeholder engagement in a policy context Management experience Experience working within regulatory and/or quality assurance models Experience preparing advice on policy and its implementation, and presenting this to a range of audiences within a complex stakeholder environment The closing date for this role is 9th April 2026. Interviews will be held on 27th April 2026. Other organisations may call this role Head of Policy, Head of Regulatory Affairs, Head of Public Policy, Head of Policy and Strategy, Head of Governance and Policy, or Policy Lead. So, if you'd like to join us as a Head of Regulatory Policy, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Research Officer London (Hybrid Working Model) The Organisation Our client is focused on supporting education to break down barriers between student success and finance. They support the education sector through research and working within schools to drive initiatives that directly support learners. They are now looking for a Research Officer to join them on a permanent, full-time basis. The Benefits - Salary of £34,600 per annum - Flexible working opportunities - 27 days' holiday a year (plus 8 bank holidays, including 3 which can be taken flexibly) - 2 festive season closure days - 6% employer pension contributions, minimum 3% employee contribution - Life insurance cover - Interest-free season ticket loan and cycle scheme - Enhanced maternity, paternity, adoption and shared parental leave pay (conditions apply) - Confidential Employee Assistance Programme to help you deal with any personal and professional problems This is a fantastic opportunity for someone with a strong interest in research, evidence synthesis and the education sector to join a highly influential organisation. You'll have the chance to build your experience whilst contributing to insights that directly shape policy and classroom practice and make a positive impact on children and young people across the country. What's more, you'll have the chance to work alongside experienced colleagues, gaining exposure to a range of research methods and approaches while developing your ability to communicate evidence clearly to a variety of audiences. The Role As a Research Officer, you will help turn complex research into clear, practical insights that can be used by schools, policymakers and sector leaders. Working as part of the team, you will support the development of evidence reviews, guidance reports and key resources, helping to ensure that our client's work is both rigorous and accessible. You will also play an important role in shaping how research is presented and understood, working with colleagues across the organisation to make sure findings are accurate, relevant and useful in real-world settings. In this varied role, you will: - Find and review relevant research to support evidence reviews and reports - Help produce clear, accessible content that supports better teaching and learning - Check research outputs to ensure they are accurate, consistent and easy to understand - Contribute to projects that explore what makes education approaches effective - Support the review of training materials used in teacher development programmes About You To be considered as a Research Officer, you will need: - An understanding of evidence methods and standards - Familiarity with evidence-informed practice and policymaking, particularly within the UK's 'What Works' centres - An awareness of different methods for synthesising research - A strong understanding of statistics and data analysis - Proven ability to monitor, analyse and evaluate education research - Exceptional verbal and written communication skills, with the ability to produce high-quality written outputs to inform and influence policy - The ability to work on your own initiative as well as part of a team - A proactive, flexible and pragmatic approach, with the ability to balance rigour with accessibility and impact - Educated to degree level in a relevant field All our client's staff are subject to a check by the Disclosure and Barring Service (DBS). The level of check which will apply shall be a "Basic" level check. The closing date for this role is 19th April 2026. Other organisations may call this role Research Analyst, Evidence Officer, Policy Research Officer, Research Assistant, Monitoring and Evaluation Officer, or Data Analyst. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to contribute to high-quality research as a Research Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Governance Executive x2 London (with hybrid working) The Role Our client is looking for two Governance Executives to strengthen the delivery of effective governance, compliance and risk management across their organisation. With the option of focusing on either risk and compliance or committees and projects, you will be able to develop your career in the direction that maximises your strengths. You could be involved in the Complaints and Disciplinary process, acting as the first point of contact for all GDPR/Data Protection enquiries, or supporting various Boards and Committees with high-quality secretariat and administrative support and championing best-practice governance. The roles will work collaboratively, share knowledge and provide flexible cover across governance, risk and compliance activities. Other joint responsibilities include: - Promoting and supporting GDPR compliance - Assisting with internal audits, policy development, and implementation - Maintaining the central policy library and contracts log About You To be considered as a Governance Executive, you will need well-rounded governance knowledge with either: - Experience working in a risk management or governance role, including complaints management and disciplinary process, or - An interest in governance, risk and/or data protection and looking to develop You will also need: - Good working knowledge of data protection regulation and compliance requirements - The ability to interpret and apply regulations, rules and procedural frameworks - Excellent written and oral communication skills and the ability to produce accurate and detailed minutes or records of proceedings - Outstanding organisational, time management and prioritisation skills The Benefits - Salary of circa £34,000 per annum, depending on experience - 26 days' holiday per annum plus bank holidays - An extra day off for your birthday - Benefits, including stakeholder pension scheme, life assurance and private health cover - Continuous training and career development - A range of wellbeing benefits to encourage a healthy work-life balance You will be joining a team in which your work will be varied, visible and genuinely valued, allowing you the chance to build on your governance expertise and grow your career. The position offers hybrid working, with a minimum attendance of two days per week in the office. Plus, you will have access to professional development and a strong all-round package designed to support your wellbeing and work-life balance. The closing date for this role is 13th April 2026. Due to this recruitment being time sensitive, applications will be reviewed on a rolling basis, and the vacancy may close early if sufficient applications are received. An immediate start will be available for the right candidate. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit Our client is a membership organisation. They are proud to have achieved workplace accreditations - We Invest in People Gold, and We Invest in Wellbeing Silver. These awards reflect their commitment to their employees.

Data & Insights Manager London The Organisation Our client is an iconic music and arts venue. They're on a mission to raise the creative potential of the UK, giving young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history. They are now looking for a Data & Insights Manager to join them on a full-time, working 35 hours per week, for an 18 month fixed-term contract. The Benefits - Salary of £40,000 per annum - 25 days' holiday per year plus bank holidays pro rata, increasing after 2 years' service up to 30 days - Ability to buy up to three days' annual leave - Pension scheme - Cycle to Work, Tech and Home Scheme - Season Ticket Loan - Employee Assistance Programme (EAP) - Health Cash Plan - Group Life Assurance - Staff discount at our client's bar and café - Complimentary staff tickets - Enhanced Maternity, Paternity and Adoption leave - Staff networks, forms and social groups This is an exciting opportunity for a data analytics professional with strong SQL and BI visualisation experience to join our client's iconic creative organisation. You'll have the chance to turn data into meaningful insight that supports activities and ensures they can keep making a difference to the UK's creative scene whilst continuing to develop your capabilities and growing your expertise. What's more, you'll have access to a strong all-round benefits package, allowing you to build your career in a role that blends technical expertise with creativity, culture and purpose. So, if you're ready to turn insight into action, read on and apply today! The Role As the Data & Insights Manager, you will transform data into meaningful insights that inform decision-making, enhance audience engagement and support income generation across the organisation. Working closely with teams across the organisation, you will analyse multiple data sources and produce reporting on key metrics and KPIs, delivering complex analysis and supporting areas such as segmentation, personalisation and campaign effectiveness. You will also lead research and experimentation, using surveys and data-led approaches to uncover insights that shape future strategies and improve performance. Additionally, you will: - Produce regular reports combining quantitative and qualitative data - Advise on data collection best practices and workflows - Develop self-serve tools, dashboards and visualisations - Maintain and improve data quality, structure and processes - Provide training and guidance on analytics tools and data usage About You To be considered as the Data & Insights Manager, you will need: - Data analytics and/or visualisation experience, including experience in SQL, plus Looker Studio, Sisense or similar BI tools - Experience using qualitative research methods, including surveys, in order to generate rich customer-centred insights - Strong analytical skills, with experience implementing analytical solutions - Experience with Google Analytics - Knowledge of Tessitura or other ticketing CRM applications - Confidence transforming, combining and analysing multiple data sets, and using reporting and data visualisation to communicate data-driven strategies - Strong knowledge of GDPR and national data protection laws Application Deadline: 23rd April 2026 at midnight Interviews: 13th May 2026 The successful candidate must have a current and acceptable DBS check or be willing to undertake one due to the nature of the role. Other organisations may call this role Insights Manager, Data Analytics Manager, Business Intelligence Manager, BI Manager, Data and Analytics Manager, Data and Reporting Manager, Data Strategy Manager, or Analytics and Insights Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to use your expertise to help shape the future of our client's venue as a Data & Insights Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Customer Service Advisor (Zero Carbon Living) Location: Glasgow or Bristol Team: OVO Care, Account Management Salary banding: Starting base salary of £25,086, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker depending on previous experience! Experience: Learner - customer-facing in a service environment, with digital experience and problem solving skills advantageous Working pattern: Full-time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role This role in 3 words Fun, rewarding, and customer centric Top 3 qualities for this role Communication, great teammate, and creative thinking Where you'll work At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection, and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first seven weeks), and then at least two times a month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Zero Carbon Living Advisor Role As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle. You serve to solve, ensuring customers' needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer facing role, so you should enjoy talking to people. You'll resolve customer inbound queries through calls, web chat, WhatsApp, and emails. Your key outcomes will be Engaging with OVO's customers, communicating with passion across phone, email, and web chat contacts Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad Autonomously manage your day, ensuring the overall objectives of the squad are achieved Prepare, attend and actively contribute at squad meetings as appropriate Identify and implement continuous improvement efforts in both squad ways of working and customer experience Be an OVO ambassador, promoting our range of products and services to customers Be empowered to have strong conversations to promote our products and services that we offer to our customers to help promote Zero Carbon Living Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement Demonstrate our OVO values and be an advocate of Plan Zero Have experience in cross selling Enjoy working as part of a team, but also thrive independently What's in it for you As well as a base salary of £25,086, which rises to £26,770 once you reach Level 2 (usually after 6 9 months, but depends on each individual), you'll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Benefits taster For starters, you'll get 34 days' holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance, depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more. For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give as you earn donations. For your home Get up to £400 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Your belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Final words We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Frontline Specialist Adviser (Benefits) Remote, UK (with monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now seeking to appoint a minimum of ten Frontline Specialist Advisers to join them on a full-time, permanent basis, working 37 hours per week. Part-time hours will be considered for the right candidates. Your Rewards - Salary of £30,692 per annum - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you are a compassionate adviser with experience supporting vulnerable individuals and communities, this is a fantastic opportunity to make a genuine, lasting difference as part of our client's mission-led organisation. You'll have the chance to play a truly rewarding role, supporting people affected by cancer at some of the most challenging times in their lives and helping them access the vital financial support they need to navigate their situation with greater confidence. And, just as you support clients, our client will support you, offering a thoughtfully designed benefits package, including flexible working arrangements that empower you to maintain a healthy, sustainable work-life balance. So, if you're ready to support people when it matters most and build a truly meaningful career, read on and apply today. What You Will Do As a Frontline Specialist Adviser, you will act as the first point of contact for individuals affected by cancer, providing financial advice, guidance and support. Specifically, you will carry out structured triage assessments, identifying client needs and determining the most appropriate support, whether through immediate advice, light casework, signposting to external support services or referral to specialist services. You will also support clients with practical financial assistance, including carrying out quick benefit checks and helping with applications such as Blue Badge requests, ensuring individuals can access the support they are entitled to. Additionally, you will: - Maintain accurate case records in line with data protection and audit requirements - Facilitate referrals to partner organisations and specialist services - Identify safeguarding concerns and follow appropriate procedures - Contribute to service targets, evaluation and improvement activity What Our Client Needs From You To be considered as a Frontline Specialist Adviser, you will need: - Experience providing advice, guidance or support to vulnerable individuals or communities - Experience using case management systems to record or refer casework - Experience conducting needs assessments and identifying appropriate support pathways - Experience maintaining accurate records and case notes - Strong digital literacy, including online systems and data security practices - A good understanding of safeguarding and confidentiality - Excellent listening and interpersonal skills - Strong problem-solving and decision-making abilities - The ability to manage multiple enquiries and prioritise effectively Please note, training will be provided for candidates who have advisory experience but are not yet fully competent across all areas. The closing date for this role is 20th April 2026. Other organisations may call this role Welfare Adviser, Benefits Adviser, Advice Worker, Caseworker, or Support Adviser. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful difference to people affected by cancer as a Frontline Specialist Adviser, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

ABOUT US We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person centred, trauma informed approach, building trust and supporting people to achieve long term stability and independence. THE ROLE SPEAR runs a variety of fundraising events throughout the year and is seeking volunteers to support these on an ad hoc basis. Volunteers will be notified of upcoming opportunities and can choose to get involved in activities that match their interests, skills, and availability. In this role, you'll chat with both long time SPEAR supporters and people who may be hearing about us for the first time. You'll help share our mission and show how every donation helps change the lives of people facing homelessness. This is an ad hoc volunteer role, with specific times and hours outlined in each volunteer request. Activities may take place on weekdays, weekends, or evenings. Station collections are scheduled on weekdays from 7:00 AM - 9:00 AM and 4:30 PM - 7:00 PM. Volunteers are not expected to participate in every activity offered. Key Activities Helping at station collection days. Support community collection days. Supporting community and corporate fundraising in aid of SPEAR. Running stalls at local fetes and events. Assist with catering at functions. Transporting fundraising equipment to and from events. WHAT WE'RE LOOKING FOR Confident and friendly communicator. Comfortable engaging with the public. Awareness of homelessness and related issues (or a willingness to learn). Driving licence desired, but not essential. WHAT'S IN IT FOR YOU Expenses reimbursed. You'll get to know SPEAR by receiving a full induction to volunteering with us. All volunteers are covered by SPEAR's liability insurance while volunteering. To say thanks, you'll be invited to volunteer appreciation events to celebrate your contribution. Opportunities for personal and professional development through training, support, and feedback. After 6 months of volunteering with us, we can provide a reference. Be part of a project that helps change the lives of people experiencing homelessness. APPLY NOW AND JOIN US ON THE JOURNEY TO END HOMELESSNESS.

A local charity is seeking enthusiastic volunteers to aid in fundraising activities. As a volunteer, you'll engage with the public, participate in collections, and help raise awareness about homelessness. This flexible role allows you to contribute based on your availability and skills while getting to know the charity. Benefits include reimbursement for expenses, training, and support for personal development. Join the mission to help end homelessness in your community.

Customer Support Advisor Location: Based in Broxbourne, Hertfordshire. Contract: Full-time, 37 hours per week, 6 month fixed-term contract. Salary: £29,573 - £32,860 per annum (pro rata). Overview We have an exciting opportunity for a customer service or call centre professional to support our customers as part of our dedicated organisation. Responsibilities In this role, you'll join our Property and Housing Services team and act as the first point of contact for customers engaging with us across various channels. You'll be the friendly face providing administrative support for housing enquiries and issues residents are experiencing. Supporting our teams to deliver great services, you will diagnose and log repairs, handle property queries and deal with every request in a polite and timely manner. You'll be the vital person coordinating repairs, processing payments and maintaining tenancy records, while facilitating access and security and ensuring compliance. Qualifications We're looking for someone with: Experience in a customer service or call centre environment Strong active listening skills and the ability to resolve issues effectively at first contact Excellent organisational and time management skills Strong written and verbal communication skills A basic awareness of safeguarding principles Please note, the successful candidate will be required to undergo a basic DBS check, which we will cover the cost of. Benefits 27 days' holiday per year plus bank holidays (pro rata for part-time colleagues) Buy and sell holiday scheme Cross-organisational bonus scheme Up to 12% pension contribution Life assurance cover Funded health cash plan or subsidised private medical insurance Discount vouchers Enhanced family leave Range of special leave Car loans, cycle to work and electric car lease scheme Company We're a social business based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. Additional Information The closing date for this vacancy is 14th April 2026. All our vacancies are open to flexible working arrangements, which may vary according to the needs of the business and our customers. EEO / EDI Statement We are a Disability Confident employer, which means we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. We strongly welcome applications from underrepresented groups and groups identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates may hesitate to apply unless they meet every requirement. While we're looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you'd thrive in the role, we encourage you to apply. How to Apply Please apply through the application portal.

Overview 'Help! We need somebody .' Do you love good vibes, great people and really making a real difference? All to ensure that someone is supported at the end of their life? If so, this is for you Our Mission is simple. We provide outstanding care and support to the community of North Devon who are impacted by a life limiting illness and we want you to join our awesome team of event volunteers and make our epic fundraising events as best as they can be, to ensure we can sustain the amazing care we provide to patients and their families. 'Not just anybody .' Upcoming Events Mission Unbreakable: Sunday 5th October - North Molton All Supporting North Devon Hospice Responsibilities No experience needed just a big heart and the willingness to help with: Setting up and decorating Being a friendly face for participants Running activities and marshalling Keeping the good vibes going all day long! What's in it for you The chance to be a hero (capes optional) Meet amazing likeminded people Gain experience for your CV Be part of something truly amazing Supporting a great cause Sign up now and let's make magic happen, have fun and make memories - see you there! If you would like to find out more information please contact Georgia Bedgood on . It is important that the people who work for and with us, or access any of our services, can be themselves and are valued as unique individuals. We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services. We are a forces-friendly organisation and welcome applications from Veterans and Service spouses and partners.

A community support organization in North Molton seeks event volunteers to help with fundraising activities. No experience is necessary, just a big heart and a willingness to lend a hand. Responsibilities include setting up events, engaging with participants, and ensuring a positive atmosphere. This is a fantastic opportunity to support those in need, connect with like-minded individuals, and gain valuable experience. Join us in making a difference and enjoy the rewarding feeling that comes from helping others.

Support and Integration Officer Bristol The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Bristol on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £27,300 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support and Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Awarding and Certification Co-ordinator Lantra House, Stoneleigh Park, Kenilworth (with hybrid working) About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners. The Benefits Salary of £26,500 per annum 25 days' annual leave, increasing with service Defined contributory pension scheme or pension auto-enrolment scheme Professional development and career growth opportunities Collaborative and friendly work environment Employee assistance scheme Hapi - employee benefits and wellbeing platform Medical cash plans Enhanced maternity and adoption pay Rewards for length of service Health and wellbeing events and initiatives Free voluntary day Employee rewards Free parking Free drinks This is an exciting opportunity for a detail-focused customer service professional with experience processing orders with speed and accuracy and managing customer enquiries to join our growing organisation. You'll have the chance to build on your administrative and customer service skills in a position where you can maximise your existing expertise and make a visible difference every day. What's more, with hybrid working and a strong all-round benefits package designed to support your wellbeing, reward your contribution and help you grow, this role is the perfect next step to take you forward on your career journey. We look forward to working with you! The Role As an Awarding and Certification Co-ordinator, you will be responsible for accurately processing customer orders to agreed expectations, producing certificates and skills cards in line with GDPR requirements. You will manage the end-to-end certification process, including entering learner details onto systems, producing and quality checking certificates and skills cards, and ensuring all items are correctly recorded and dispatched on time. Alongside this, you'll provide customers with materials, including the production of in house printing and issuing stock orders. Additionally, you will: Respond to customer enquiries and resolve issues Administer incoming post and validate paperwork Maintain accurate stock and dispatch records Work with IT to maintain printer performance and output quality About You To be considered as an Awarding and Certification Co-ordinator, you will need: Experience working in a customer service environment Experience processing orders rapidly and accurately Experience managing and liaising with customers on the phone and in writing Experience operating to quality systems and processes Good organisational skills The ability to prioritise activities Good, clear communication and administrative skills The ability to work as a team and alone To be highly motivated Good attention to detail A full, valid driving licence and access to a vehicle (due to our location) We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Other organisations may call this role Customer Support Administrator, Customer Co-ordinator, Customer Service Administrator, Order Processor, or Administration Officer. Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to develop your career as an Awarding and Certification Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Deputy Chief Executive Kingsteignton, Devon Shared Lives South West is an award-winning charity that provides long-term and short break care and support services throughout Devon, Cornwall, and Somerset. Summary As Deputy Chief Executive, you'll operate across our organisation, overseeing the finance, people and core business functions, supporting sustainability and ensuring we deliver on our strategic priorities. In this key senior leadership role, you will deputise and cover for the Chief Executive, ensuring strong governance, financial stewardship and a values-led, people-centred culture. You'll be experienced within leadership or executive roles with a strong background in finance and a grounding in HR, leadership or a related discipline. With organisational finance expertise, you'll have experience in budgeting, financial planning, and reporting, as well as experience working with boards or trustees. What You'll Get From Us Salary of £54,389 (with plenty of scope for development and progression) 25 days' annual leave (rising to 27 days with service) Pension scheme Life assurance Additional day off to mark your birthday Wellbeing Hour (one hour per week) Paid dependant and Carer leave Volunteer days (two per year) 24/7 access to GP telephone service Accident and Injury Insurance Mindful Employer Support Option to buy additional annual leave Cycle to Work Scheme Blue Light Card Eligibility A Bit More About The Role This is a trusted leadership role where you will work at the highest levels of our organisation, alongside the Board and Chief Executive, defining our strategy and contributing to our strong governance, responsible financial management and ability to deliver. You will hold delegated responsibility for finance and business management, leading budgeting, forecasting, reporting and financial control, while driving robust business planning and performance oversight to secure long-term sustainability and informed strategic growth. Providing senior leadership for the people and culture function, you will ensure strategy, policy and practice are aligned and deliver a fair, compliant and values-led support service to drive staff wellbeing, engagement, performance, and retention. In this varied leadership position, you will work right across the charity, building your portfolio of experience in more than just finance, people and business, but also in other areas that will support your development and overall expertise. Additionally, you will: Support workforce development and succession planning Oversee our ICT, data protection and corporate infrastructure Be accountable for contracts, suppliers, risk management and business continuity Who Are We Looking For? To be considered as our Deputy Chief Executive, you will need: Significant experience in a senior leadership or executive role Demonstrable experience of organisational finance, including budgeting, financial planning, and reporting Experience of holding senior-level responsibility for people leadership or workforce practice Experience of working with boards or trustees, including supporting assurance, reporting, and organisational accountability A relevant professional qualification in finance, HR, leadership or a related discipline A degree-level qualification Full driving licence and ability to travel according to the needs of the role Please note, appointment is subject to a satisfactory Enhanced DBS check and pre-employment checks. Other organisations may call this role Deputy CEO, Chief Operating Officer, COO, Operations Director, Finance Director, FD, Financial Controller, CFO, or Chief Financial Officer. About Shared Lives South West Shared Lives South West recruits, trains, and supports carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence. We are rated 'Outstanding' by the Care Quality Commission, take pride in providing top-quality care and support, and have a history of successful delivery, achieving Shared Lives awards, and clear values and mission. So, if you are eager to progress your finance career in a leadership direction, supporting people throughout the South West, select the apply button today.

A prominent charity organization in the United Kingdom is seeking a Deputy Chief Executive to lead finance, people, and core business functions. You will oversee budgeting and financial planning, ensuring strong governance and strategic growth. The ideal candidate will possess significant leadership experience, expertise in organisational finance, and a relevant professional qualification. This role offers a salary of £54,389 and opportunities for development and progression. You will be part of a values-led culture, supporting individuals' wellbeing and engagement.

A prominent charity retailer in Durlston is seeking an experienced Shop Manager to lead their team, drive sales, and ensure excellent customer service in their Swanage shop. The ideal candidate should possess strong customer service and people management skills. This role includes recruiting volunteers, managing stock effectively, and acting as a brand ambassador. It offers competitive benefits, including holiday and pension plans. Join us in making a difference in the community.

Income Officer Carlton Depot, with travel around Barnsley to visit tenants (or any other base within the geographical boundaries of Barnsley) About Us At Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council, going beyond housing to support residents and create thriving, sustainable communities. Guided by our '3 Cs' values - Customer first, Can do, and Curious - we are committed to delivering high-quality services that put people at the heart of everything we do. The Benefits Salary of £28,598 - £31,022 per annum (pro rata) Agile working packages Excellent pension scheme Discounted gym membership Health & wellbeing checks Fantastic training and development opportunities This is a rewarding opportunity for a compassionate housing or finance professional with experience in income recovery and customer negotiation to join our committed organisation. You'll have the chance to build supportive, constructive relationships with customers, play an important part in helping them stay on track and maintain stable tenancies. Working part time hours will allow you to balance your career with other commitments, while still benefiting from agile working, excellent training and development opportunities and a supportive environment guided by values that put people first. So, if you're looking for a role where empathy, communication and sound judgement can create positive outcomes, we would love to hear from you. The Role As an Income Officer, you will deliver an effective rent arrears recovery and income management service, helping customers sustain their tenancies through proactive support and clear financial guidance. You will manage rent accounts on a daily basis, monitoring arrears and making timely contact with customers through a range of communication methods to address outstanding balances. By understanding individual circumstances, you will provide clear, non judgemental advice and agree realistic repayment plans, taking appropriate action where agreements are not maintained. Additionally, you will: Work with internal teams and external partners to support customers Prepare and serve legal notices and supporting documentation About You To be considered as an Income Officer, you will need: Experience working in a housing and/or finance environment involving the recovery of income and maintaining accurate records Experience interviewing and negotiating agreements and/or actions with customers Knowledge and understanding of the impact of financial exclusion and changes to the benefits system on customers A positive approach to call handling when taking inbound calls on a busy service helpline, ensuring customers are fully supported At a minimum, four GCSEs at Grade 4 or above (A -C Grade) or equivalent qualification OR the ability to demonstrate relevant experience This post requires a Basic Criminal Record Check. Shortlisting is due to take place on 20th and 21st April 2026, and interview dates are due to take place the week commencing 27th April 2026. Please note, these dates are subject to change. Other organisations may call this role Rent Income Officer, Income Management Officer, Rent Arrears Officer, Income Recovery Officer, Housing Income Officer, Rent Collections Officer, or Arrears and Income Officer. Webrecruit and Berneslai Homes are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to use your skills in a role with real purpose as an Income Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

A local housing organization is seeking a compassionate Income Officer to manage rent arrears recovery and provide financial guidance to customers in Barnsley. This part-time role offers the flexibility to balance work with other commitments while focusing on customer support and relationship building. Ideal candidates have experience in income recovery and negotiation, along with a minimum of four GCSEs. The position provides opportunities for agile working, excellent training, and a supportive environment.