DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln. The business are currently in an excellent position with a number of high performing teams and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Support Analyst focussing on Application & Software Support to be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team using the correct reporting tools. SQL updates Working closely with the Support Manager Liaising with a number of different internal teams DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in the office) The client is offering a salary of £27,500 per annum and the role will be working Monday to Friday with different shift patterns on offer, varying from 8:00am to 4:45pm, 8:30am to 5:15pm or 9:15am to 6:00pm. The role amounts to a 38 - 39 hour week. If interested we would love you to apply.
Oct 12, 2026
Full time
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln. The business are currently in an excellent position with a number of high performing teams and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Support Analyst focussing on Application & Software Support to be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team using the correct reporting tools. SQL updates Working closely with the Support Manager Liaising with a number of different internal teams DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in the office) The client is offering a salary of £27,500 per annum and the role will be working Monday to Friday with different shift patterns on offer, varying from 8:00am to 4:45pm, 8:30am to 5:15pm or 9:15am to 6:00pm. The role amounts to a 38 - 39 hour week. If interested we would love you to apply.
A UK based business are working with DB Charles Recruitment to hire a remote working permanent Full Stack Developer. The business are based within the IT / App development sector and are Software Developers offering a wide range of services and products across numerous channels with a strong focus towards the transportation sector. The Full Stack Developer's main responsibility will be to come onboard and help deliver effective and quality web & data technologies to the businesses clients & contacts. The hired candidate will report into the Lead Developer and be amongst x10 others in the team. Day to day duties will include: Designing & developing new technology solutions Updating & developing existing solutions Liaising with clients & internal personnel Taking part in meetings Working to strict deadlines and KPI's Handling & dealing with a wide range of web & data technologies Demonstrating strong skills in front and back end development With the importance of this position the business is seeking candidates with the following experience: Previous experience as a Full Stack Developer / Software Developer / Similar IT position Preferably a degree graduate in Computer Science or an IT related subject would be highly advantageous Strong experience with NodeJS Database experience in MySQL or other related databases Understanding or previous working ability with VueJS, Angular or React Knowledge of RESTful API's GIT experience Team player Hardworking Must be UK based The role is a Monday to Friday remote position with hours of 8:00am to 4:00pm and the business are ideally seeking to pay a salary dependent of experience between £40,000 to £45,000 per annum. If this role sounds a great fit for you, please apply and we look forward to speaking with you soon.
Oct 08, 2026
Full time
A UK based business are working with DB Charles Recruitment to hire a remote working permanent Full Stack Developer. The business are based within the IT / App development sector and are Software Developers offering a wide range of services and products across numerous channels with a strong focus towards the transportation sector. The Full Stack Developer's main responsibility will be to come onboard and help deliver effective and quality web & data technologies to the businesses clients & contacts. The hired candidate will report into the Lead Developer and be amongst x10 others in the team. Day to day duties will include: Designing & developing new technology solutions Updating & developing existing solutions Liaising with clients & internal personnel Taking part in meetings Working to strict deadlines and KPI's Handling & dealing with a wide range of web & data technologies Demonstrating strong skills in front and back end development With the importance of this position the business is seeking candidates with the following experience: Previous experience as a Full Stack Developer / Software Developer / Similar IT position Preferably a degree graduate in Computer Science or an IT related subject would be highly advantageous Strong experience with NodeJS Database experience in MySQL or other related databases Understanding or previous working ability with VueJS, Angular or React Knowledge of RESTful API's GIT experience Team player Hardworking Must be UK based The role is a Monday to Friday remote position with hours of 8:00am to 4:00pm and the business are ideally seeking to pay a salary dependent of experience between £40,000 to £45,000 per annum. If this role sounds a great fit for you, please apply and we look forward to speaking with you soon.
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln. The business are currently in an excellent position with a number of high performing teams and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Support Analyst focussing on Application & Software Support to be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team using the correct reporting tools. SQL updates Working closely with the Support Manager Liaising with a number of different internal teams DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in the office) The client is offering a salary of £27,500 per annum and the role will be working Monday to Friday with different shift patterns on offer, varying from 8:00am to 4:45pm, 8:30am to 5:15pm or 9:15am to 6:00pm. The role amounts to a 38 - 39 hour week. If interested we would love you to apply.
Oct 08, 2026
Full time
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln. The business are currently in an excellent position with a number of high performing teams and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Support Analyst focussing on Application & Software Support to be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team using the correct reporting tools. SQL updates Working closely with the Support Manager Liaising with a number of different internal teams DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in the office) The client is offering a salary of £27,500 per annum and the role will be working Monday to Friday with different shift patterns on offer, varying from 8:00am to 4:45pm, 8:30am to 5:15pm or 9:15am to 6:00pm. The role amounts to a 38 - 39 hour week. If interested we would love you to apply.
