Alma Personnel

Alma Personnel are pleased to announce we are working with our West Bromwich based client to recruit for an Administrator on a full time, Temporary - Permanent basis. Duties of an Administrator:- Manage inbound and outbound calls Deal with customer orders Deal with customer enquiries Confident telephone manner Good IT skills Dealing with customers on a face to face basis The Ideal Candidate:- Strong administrative skills A willingness to learn new systems, processing quotes, and raising orders Good knowledge of Excel This role would be suitable for experienced candidates as well as graduates looking to gain some office based experience. If you feel you are suitable for this role, please apply now stating why!

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: Calling potential customers, gathering information Arranging/ making appointments for telephone consultants Lead generation and profiling High volume of outbound telephone calls Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch.

I am pleased to be working with a nationwide client who is recruiting for Telesales Executives to work at their site in Hinckley. As a Telesales Representative your duties will include: Handling inbound and outbound calls Assisting clients with paperwork, ensuring all information is accurate Taking customer deposits Booking appointments for other sites in the UK Promoting company products and services Working towards sales targets The ideal candidate will possess the following skills: 1 year experience in a call centre/telesales role Excellent customer service and communication skills Comfortable working in a fast-paced environment A high level of accuracy with excellent attention to detail This is a great opportunity to join a company that offers career progression and a competitive salary If you feel you have the right skills for the role, please submit your CV!

We are looking to recruit a Chinese Speaking Sales Administrator for a busy office in the Birmingham area. Duties include:- Dealing with all forms of enquires via telephone and email Taking and processing orders Checking prices Creating quotes Booking deliveries Sending out information to customers General administrative support Skills required:- Excellent IT skills, includidn Word, Outlook, Excel and Sage 200 Excellent organisational skills Must be able to read, write, and speak Chinese Used to working in a busy environment Excellent telephone manner and customer service skills IMMEDIATE INTERVIEWS AVAILABLE

Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team. There are full time and part time hours available as follows: PART TIME - Monday to Friday 20 hours per week 8am - 12pm OR 2pm - 6pm FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.