Alma Personnel

Alma Personnel are pleased to announce we are working with our West Bromwich based client to recruit for an Administrator on a full time, permanent basis. Duties of an Administrator:- Manage inbound and outbound calls Deal with customer orders Deal with customer enquiries Confident telephone manner Good IT skills The Ideal Candidate:- Strong administrative skills A willingness to learn new systems, processing quotes, and raising orders Good knowledge of Excel This role would be suitable for experienced candidates as well as graduates looking to gain some office based experience. If you feel you are suitable for this role, please apply now stating why!

Alma Personnel are pleased to be working with their Dudley based client to recruit for an Import and Export Co-Ordinator to join their busy team on a full time, permanent basis. The Ideal Candidate:- Must have air and sea freight experience Must have both import and export experience Experience in freight forwarding or international logistics Experience with customs clearance Experience with Microsoft Office and Freight Forwarding systems Duties of an Import and Export Co-Ordinator:- Supporting different teams where required Monitor and track shipments whilst updating customers Coordinate shipments Ensuring compliance Prepare and process customer entries and documentations Deal with end-to-end import and export operations If you feel you have the correct experience and would be interested in this position, please apply now stating why.

Alma Personnel are pleased to be working with their Sutton Coldfield based client to recruit for a Sales Administrator on a full time, temporary basis, covering maternity leave until the end of May 2026. Main duties of the Sales Administration role include but are not limited to: Processing customer orders Handling customer enquiries via telephone and email Produce weekly and monthly reports Input data into the inhouse system Resolve customer complaints Complete outbound calls to customers and meet targets Advise customers of promotions and upsell where possible The ideal candidate will: Have previous Sales Administration experience Be used to working in a busy, fast-paced environment Have excellent communication skills, both verbally and written This is a full time role working Monday to Friday. This role would suit someone who has previously worked within a Sales Administrator/Customer Service role. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Alma Personnel are pleased to announce we are currently working with our Halesowen based client to recruit for an Administrator/Customer Service candidate on a full time, permanent basis. The main duties of the Administrator/Customer Service role:- Updating the CRM system Dealing with phone call and email enquiries Scheduling appointments Entering bookings onto the computer system The ideal candidate:- Must be confident and proactive Must have a strong administrative background Must have customer service and administration experience Strong IT skills If you feel you are suitable for this role, please apply now stating why.

Alma Personnel have been instructed by their client to recruit for a Chinese speaking (and written) Product Control person to join their busy team. Main Duties Complete product information on datasheets. Excel, Photoshop and Auto CAD will be used Check stock received ensuring stock levels are to the required standard Test sample and new products producing reports Manage spare parts Liaise with suppliers in China for any product defaults Skills and experience Experience of Word, Excel, Photoshop and Auto CAD Ability to work under pressure Attention to detail and numeracy literate Must be able to think out side the box logically Proactive in your prioritising and work load Good communication skills Able to to read and speak Chinese If you feel you have the right skills and experience, apply now stating why you would be suitable for this position.