Bedfordshire, Hertfordshire or London Ref: SOM-251 Are you a proactive, collaborative and empathetic individual with proven experience in supporting young people involved in, or at risk of entry into, the Criminal Justice System? Are you a natural communicator with sound knowledge of the challenges and issues facing vulnerable young people? If so, join St Giles as an Embedded Mentor, where you will work within education settings to deliver the St Giles SOS+ service as part of the Youth Endowment Fund (YEF) Trusted Adult Project. You will play a crucial role in supporting vulnerable and at-risk young people overcome challenges, set and achieve academic and personal goals, and make informed positive choices that reduce their risk of offending and entry into the criminal justice system. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role As well as focusing on the delivery of the SOS+ Embedded Mentor Programme to targeted at risk students, our successful candidate will establish and maintain positive relationships with students to provide emotional support, guidance, and mentorship. You will be expected to address individual student needs and challenges, utilising personal experiences, local knowledge, professional skills and SOS+ materials to offer support and intervention and to assist students in setting and achieving academic, personal, and career goals. We will also rely on you to collaborate with professionals to support and develop strategies to minimise the risk to students and to maintain a trauma informed approach, that recognises and responds to trauma and amplifies the voices and experiences students, while also developing positive, pro-social attitudes, behaviour and social skills among students. Maintaining open and effective communication with mentees, professionals, parents/carers and partners and maintaining accurate records of student interactions, progress, and outcomes in line with delivery SOS+ protocols are also key aspects of the role. What we are looking for • Relevant direct or indirect experience of the criminal justice system • An understanding and demonstration of professional standards and accountability • Experience of working collaboratively with multi-agency partners • A strong commitment to promoting inclusivity and equity • Excellent record keeping and good technical literacy of Microsoft Applications • Total commitment to excellent safeguarding practice • Strong interpersonal and communication skills, written and verbal Please note: this role requires that successful candidates must undergo an Enhanced with Child DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment Closing date: 8 July 2025 at midday.
Jul 03, 2025
Full time
Bedfordshire, Hertfordshire or London Ref: SOM-251 Are you a proactive, collaborative and empathetic individual with proven experience in supporting young people involved in, or at risk of entry into, the Criminal Justice System? Are you a natural communicator with sound knowledge of the challenges and issues facing vulnerable young people? If so, join St Giles as an Embedded Mentor, where you will work within education settings to deliver the St Giles SOS+ service as part of the Youth Endowment Fund (YEF) Trusted Adult Project. You will play a crucial role in supporting vulnerable and at-risk young people overcome challenges, set and achieve academic and personal goals, and make informed positive choices that reduce their risk of offending and entry into the criminal justice system. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role As well as focusing on the delivery of the SOS+ Embedded Mentor Programme to targeted at risk students, our successful candidate will establish and maintain positive relationships with students to provide emotional support, guidance, and mentorship. You will be expected to address individual student needs and challenges, utilising personal experiences, local knowledge, professional skills and SOS+ materials to offer support and intervention and to assist students in setting and achieving academic, personal, and career goals. We will also rely on you to collaborate with professionals to support and develop strategies to minimise the risk to students and to maintain a trauma informed approach, that recognises and responds to trauma and amplifies the voices and experiences students, while also developing positive, pro-social attitudes, behaviour and social skills among students. Maintaining open and effective communication with mentees, professionals, parents/carers and partners and maintaining accurate records of student interactions, progress, and outcomes in line with delivery SOS+ protocols are also key aspects of the role. What we are looking for • Relevant direct or indirect experience of the criminal justice system • An understanding and demonstration of professional standards and accountability • Experience of working collaboratively with multi-agency partners • A strong commitment to promoting inclusivity and equity • Excellent record keeping and good technical literacy of Microsoft Applications • Total commitment to excellent safeguarding practice • Strong interpersonal and communication skills, written and verbal Please note: this role requires that successful candidates must undergo an Enhanced with Child DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment Closing date: 8 July 2025 at midday.
Eastern Region Norfolk, Suffolk, Cambridgeshire, and Northamptonshire. Home based with some travel expected Ref: SAD-251 Are you a proactive, highly organised and collaborative individual with a proven record of developing and maintaining systems for data collection, analysis, and reporting? Do you have sound experience of providing vital support to colleagues? If so, join St Giles as a Senior Administrator and Data Coordinator , where you will work alongside the Eastern Region Footsteps coaches and Management Team to coordinate data collection and analysis to support the service to achieve its contractual requirements. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. Who are we? St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK. The Wise Group is a leading social enterprise which is proud to be making a difference to people s lives. We re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we re greater than the sum of our parts. The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women s Services across England and Wales. About this key role Our successful candidate will provide line management support, guidance and coaching to two administrators, ensuring their responsibilities are clear and that they are supported to carry out their roles, plus provide positive and proactive peer support to Admin and Coaches to ensure that data is collected reliably and consistently. You will also manage the allocation and appropriateness of all referrals coming into the Eastern region CRS service and ensure all referrals are accurately recorded, plus coordinate the data collection across the Eastern Region Criminal Justice contracts. We will also rely on you to monitor the service and support with the development, implementation, and the maintenance of effective data collection systems, as well as offering training where necessary to ensure the team can perform data collection effectively. Interpreting and explaining complex data to the admin and delivery team for purposes of clarity/verification is also an important duty, as is supporting with the development and maintenance of processes around referrals, data collation and the production of reports. What we are looking for Experience in working together as part of a multi-agency team to achieve a common goal Experience of working in a high intensity environment To have a relevant qualification or be working towards one to A Level standard or above An understanding of the barriers faced by people with complex and multiple needs Knowledge of relevant services in the local community Impressive interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 20 July 2025 at 11 p.m. Interview date: 28 July 2025
Jul 02, 2025
Full time
Eastern Region Norfolk, Suffolk, Cambridgeshire, and Northamptonshire. Home based with some travel expected Ref: SAD-251 Are you a proactive, highly organised and collaborative individual with a proven record of developing and maintaining systems for data collection, analysis, and reporting? Do you have sound experience of providing vital support to colleagues? If so, join St Giles as a Senior Administrator and Data Coordinator , where you will work alongside the Eastern Region Footsteps coaches and Management Team to coordinate data collection and analysis to support the service to achieve its contractual requirements. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. Who are we? St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK. The Wise Group is a leading social enterprise which is proud to be making a difference to people s lives. We re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we re greater than the sum of our parts. The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women s Services across England and Wales. About this key role Our successful candidate will provide line management support, guidance and coaching to two administrators, ensuring their responsibilities are clear and that they are supported to carry out their roles, plus provide positive and proactive peer support to Admin and Coaches to ensure that data is collected reliably and consistently. You will also manage the allocation and appropriateness of all referrals coming into the Eastern region CRS service and ensure all referrals are accurately recorded, plus coordinate the data collection across the Eastern Region Criminal Justice contracts. We will also rely on you to monitor the service and support with the development, implementation, and the maintenance of effective data collection systems, as well as offering training where necessary to ensure the team can perform data collection effectively. Interpreting and explaining complex data to the admin and delivery team for purposes of clarity/verification is also an important duty, as is supporting with the development and maintenance of processes around referrals, data collation and the production of reports. What we are looking for Experience in working together as part of a multi-agency team to achieve a common goal Experience of working in a high intensity environment To have a relevant qualification or be working towards one to A Level standard or above An understanding of the barriers faced by people with complex and multiple needs Knowledge of relevant services in the local community Impressive interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 20 July 2025 at 11 p.m. Interview date: 28 July 2025
Ref: VPR-251 Are you a proactive, collaborative and approachable individual with the desire to support others to develop improved employability skills and progress towards employment? Do you have the patience and willingness to work with sometimes vulnerable, talkative and demanding clients? If so, St Giles is looking for a Volunteer Peer Advisor to work collaboratively with staff across St Giles Trust and externally to develop a flexible, holistic and personalised pathway towards employment for clients. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role As directed by the Caseworker or Team Leader, you will carry out promotional and engagement activities to recruit participants, as well as individual needs assessments with participants, obtaining information from referral agencies where possible. You will support participants in carrying out individual and group activities to implement their plans and make progress towards employment, plus act as a Peer Advisor to participants, providing 'support from someone who has been there'. We will also count on you to act as a positive role model for what participants can achieve, help develop their confidence and make referrals for specialist help, including what is available within the project, plus, as skills develop, take on a small caseload of participants. What we are looking for Knowledge of support needs and the issues facing individuals with barriers to work Ability to work in line with relevant legislation, policies and procedures Level 3 Advice and Guidance or equivalent or willingness to work towards Commitment to promoting equality and celebrating diversity Commitment to safeguarding children and vulnerable adults Strong interpersonal and communication skills, written and verbal. Please note: this role requires that successful candidates must undergo an Enhanced Adult DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 10 August 11pm
Jul 01, 2025
Full time
Ref: VPR-251 Are you a proactive, collaborative and approachable individual with the desire to support others to develop improved employability skills and progress towards employment? Do you have the patience and willingness to work with sometimes vulnerable, talkative and demanding clients? If so, St Giles is looking for a Volunteer Peer Advisor to work collaboratively with staff across St Giles Trust and externally to develop a flexible, holistic and personalised pathway towards employment for clients. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role As directed by the Caseworker or Team Leader, you will carry out promotional and engagement activities to recruit participants, as well as individual needs assessments with participants, obtaining information from referral agencies where possible. You will support participants in carrying out individual and group activities to implement their plans and make progress towards employment, plus act as a Peer Advisor to participants, providing 'support from someone who has been there'. We will also count on you to act as a positive role model for what participants can achieve, help develop their confidence and make referrals for specialist help, including what is available within the project, plus, as skills develop, take on a small caseload of participants. What we are looking for Knowledge of support needs and the issues facing individuals with barriers to work Ability to work in line with relevant legislation, policies and procedures Level 3 Advice and Guidance or equivalent or willingness to work towards Commitment to promoting equality and celebrating diversity Commitment to safeguarding children and vulnerable adults Strong interpersonal and communication skills, written and verbal. Please note: this role requires that successful candidates must undergo an Enhanced Adult DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 10 August 11pm
Ref VPD-251 Are you a physically fit, proactive and organised individual with experience of working in a van delivery role, preferably in food distribution and use of chilled vehicles? Looking to make a difference in a vital voluntary role? If so, St Giles is looking for a Voluntary Pantry Delivery Driver to be responsible for the food delivery to our Camberwell Pantry. The Pantry is a Social Supermarket which will support clients to access affordable and healthy food each week (for a maximum of six months) and offers both a responsive solution and a sustainable route out of poverty, ensuring people can access healthy food whilst getting the support they need. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this important role Our Voluntary Pantry Delivery Driver will safely drive between food collection points and St Giles Pantry sites across London, loading the vehicle with food in line with food safety and manual handling regulations. You will ensure your vehicle is checked for safety and cleanliness before each shift, report any incidents with management and calmly react to changing scenarios, such as traffic, while always being polite and courteous to other volunteers who may be accompanying deliveries. On the road, and at the Pantries, you will be representing St Giles and so you will drive safely, responsibly and within the law and be courteous to all road users, staff, volunteers and members. At all times you will ensure that you are following St Giles' health and safety policy and food safety standards protocols to consistently ensure safe collection and delivery of food is maintained. What we are looking for A full and valid driving licence (due to insurance requirements, this role is only open to applicants of 25 years of age or older) You must be physically fit to be able to manually load heavy items into a van Experience of working in a similar van delivery role, preferably in food distribution and use of chilled vehicles Food safety and hygiene qualification or willingness to work towards one Problem-solving skills and the ability to make effective decisions 'on the spot' Good interpersonal and communication skills An awareness of safety issues especially when driving, loading and unloading vehicles. As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check. We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. To apply, please visit our website via the 'Apply' button. We encourage you to apply early as we will be shortlisting as applications come in. Closing date 10 July 25 at 11pm
Jun 27, 2025
Full time
Ref VPD-251 Are you a physically fit, proactive and organised individual with experience of working in a van delivery role, preferably in food distribution and use of chilled vehicles? Looking to make a difference in a vital voluntary role? If so, St Giles is looking for a Voluntary Pantry Delivery Driver to be responsible for the food delivery to our Camberwell Pantry. The Pantry is a Social Supermarket which will support clients to access affordable and healthy food each week (for a maximum of six months) and offers both a responsive solution and a sustainable route out of poverty, ensuring people can access healthy food whilst getting the support they need. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this important role Our Voluntary Pantry Delivery Driver will safely drive between food collection points and St Giles Pantry sites across London, loading the vehicle with food in line with food safety and manual handling regulations. You will ensure your vehicle is checked for safety and cleanliness before each shift, report any incidents with management and calmly react to changing scenarios, such as traffic, while always being polite and courteous to other volunteers who may be accompanying deliveries. On the road, and at the Pantries, you will be representing St Giles and so you will drive safely, responsibly and within the law and be courteous to all road users, staff, volunteers and members. At all times you will ensure that you are following St Giles' health and safety policy and food safety standards protocols to consistently ensure safe collection and delivery of food is maintained. What we are looking for A full and valid driving licence (due to insurance requirements, this role is only open to applicants of 25 years of age or older) You must be physically fit to be able to manually load heavy items into a van Experience of working in a similar van delivery role, preferably in food distribution and use of chilled vehicles Food safety and hygiene qualification or willingness to work towards one Problem-solving skills and the ability to make effective decisions 'on the spot' Good interpersonal and communication skills An awareness of safety issues especially when driving, loading and unloading vehicles. As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check. We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. To apply, please visit our website via the 'Apply' button. We encourage you to apply early as we will be shortlisting as applications come in. Closing date 10 July 25 at 11pm
Location: Interventions will be delivered across various locations in South Wales PWC -252 Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused? If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment. The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates). About this exciting opportunity Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes. We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties. What we are looking for Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project L3 in Advice and Guidance or equivalent The ability to assess clients needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching An ability to work sensitively with clients applying trauma-informed strategies Impressive IT, relationship-building and communication skills, both verbal and written. Please note this role requires Enhanced Adult DBS checks. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing Date: 11 p.m. on 17 August 2025 We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time. A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd? Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru. Ynghylch Ymddiriedolaeth St Giles Elusen uchelgeisiol, wedi i hen sefydlu sy n helpu pobl sy n wynebu helbulon i ddod o hyd i swyddi, cartrefi a r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor. Mae r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau). Ynghylch y cyfle cyffrous hwn Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig. Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol. Yr hyn rydym yn chwilio amdano Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect L3 mewn Cyngor ac Arweiniad neu gyfatebol Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS. Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy. Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag. Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Mar 06, 2025
Full time
Location: Interventions will be delivered across various locations in South Wales PWC -252 Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused? If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment. The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates). About this exciting opportunity Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes. We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties. What we are looking for Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project L3 in Advice and Guidance or equivalent The ability to assess clients needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching An ability to work sensitively with clients applying trauma-informed strategies Impressive IT, relationship-building and communication skills, both verbal and written. Please note this role requires Enhanced Adult DBS checks. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing Date: 11 p.m. on 17 August 2025 We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time. A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd? Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru. Ynghylch Ymddiriedolaeth St Giles Elusen uchelgeisiol, wedi i hen sefydlu sy n helpu pobl sy n wynebu helbulon i ddod o hyd i swyddi, cartrefi a r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor. Mae r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau). Ynghylch y cyfle cyffrous hwn Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig. Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol. Yr hyn rydym yn chwilio amdano Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect L3 mewn Cyngor ac Arweiniad neu gyfatebol Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS. Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy. Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag. Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Location: Based in St Giles office in Wrexham with frequent travel across Wales. Ref: PWTL-252 St Giles Trust is a Charity helping people facing severe disadvantages to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work. You will be part of a multi-agency team providing person-centered support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following: Support around families and other significant relationships Support to reduce social isolation and improve decision-making/lifestyle choices Support with emotional wellbeing Provide through the gates support for those leaving prison. You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims. We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with. The role involves supporting the management of HMPPS Contracts delivering Personal Wellbeing services across Wales, based in Wrexham with frequent travel. It requires managing a team, ensuring compliance with performance indicators, and maintaining strong relationships with stakeholders. (1) Key Deliverables Provide operational management across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales. Provide leadership and operational management to a team of Personal Wellbeing Coaches (PWBC) and Peer Advisor volunteers employed in the delivery of the contracts. Set performance objectives with PWBC s and monitor progress ensuring compliance with contractual performance indicators and quality improvement, ensuring St Giles Wise partnership meets all its targets and outcomes. Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures including safeguarding of staff, service users and the wider public. Develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders e.g. prison managers, ensuring communication channels are positive and effective. Manage partnerships including local and national delivery partners, spot purchase providers and any agencies with whom we are developing referral arrangements. Manage and co-ordinate allocated resources including volunteers and spot purchase funds. Provide management and oversight of allocated contract budgets. Ensure there is a safe and trusting working environment for staff with a culture which is aligned with St Giles Wise values and facilitates a supportive and constructive relationship with service users. Work closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice. Provide regular reports in a range of formats to Personal Wellbeing Manager. Monitor use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams. Support the management and delivery of our weekday telephone helpline (5pm-8pm) and occasional Saturday drop-ins safely and effectively. Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users. Understand and adhere to all SGW policy and procedures including diversity, health and safety, safeguarding, and data protection. (2) Knowledge & Experience Experience Experience of managing and supervising staff to successfully deliver services with KPI s, quality standards and/or targets. (A) Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings (A) Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes. Skills and Abilities Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards (A). Ability to coach and mentor staff to motivate and facilitate optimum performance in a team; encourage them to find innovative, safe ways to work with service users to identify and find informed solutions to the challenges faced by them (A) Ability to create and communicate performance and budgetary reports in a variety of formats. Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive. Ability to coach volunteers and facilitate their assistance in delivering interventions with service users Ability to be a flexible and co-operative member of a team Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. (A) Qualifications Management Qualification including ILM at a minimum level 3 preferable but not essential. We will provide the following resources to assist in the successful achievement of the responsibilities outlined above: On-going and targeted learning and development that will support and enable you to deliver the role to a high standard A full induction Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner Professional development and support of a recognised qualification of project management or something similar. Support, development and improvement in presenting and communication skills & techniques. Understanding of different communication styles for different audiences. Development and exposure towards bid writing & development within the organisation. (3) About Us In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, advice and counseling service, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing Date: 11 p.m. on 3 March 2025 Interviews: on the 13th and 14th of March on Teams
Feb 13, 2025
Full time
Location: Based in St Giles office in Wrexham with frequent travel across Wales. Ref: PWTL-252 St Giles Trust is a Charity helping people facing severe disadvantages to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work. You will be part of a multi-agency team providing person-centered support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following: Support around families and other significant relationships Support to reduce social isolation and improve decision-making/lifestyle choices Support with emotional wellbeing Provide through the gates support for those leaving prison. You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims. We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with. The role involves supporting the management of HMPPS Contracts delivering Personal Wellbeing services across Wales, based in Wrexham with frequent travel. It requires managing a team, ensuring compliance with performance indicators, and maintaining strong relationships with stakeholders. (1) Key Deliverables Provide operational management across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales. Provide leadership and operational management to a team of Personal Wellbeing Coaches (PWBC) and Peer Advisor volunteers employed in the delivery of the contracts. Set performance objectives with PWBC s and monitor progress ensuring compliance with contractual performance indicators and quality improvement, ensuring St Giles Wise partnership meets all its targets and outcomes. Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures including safeguarding of staff, service users and the wider public. Develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders e.g. prison managers, ensuring communication channels are positive and effective. Manage partnerships including local and national delivery partners, spot purchase providers and any agencies with whom we are developing referral arrangements. Manage and co-ordinate allocated resources including volunteers and spot purchase funds. Provide management and oversight of allocated contract budgets. Ensure there is a safe and trusting working environment for staff with a culture which is aligned with St Giles Wise values and facilitates a supportive and constructive relationship with service users. Work closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice. Provide regular reports in a range of formats to Personal Wellbeing Manager. Monitor use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams. Support the management and delivery of our weekday telephone helpline (5pm-8pm) and occasional Saturday drop-ins safely and effectively. Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users. Understand and adhere to all SGW policy and procedures including diversity, health and safety, safeguarding, and data protection. (2) Knowledge & Experience Experience Experience of managing and supervising staff to successfully deliver services with KPI s, quality standards and/or targets. (A) Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings (A) Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes. Skills and Abilities Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards (A). Ability to coach and mentor staff to motivate and facilitate optimum performance in a team; encourage them to find innovative, safe ways to work with service users to identify and find informed solutions to the challenges faced by them (A) Ability to create and communicate performance and budgetary reports in a variety of formats. Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive. Ability to coach volunteers and facilitate their assistance in delivering interventions with service users Ability to be a flexible and co-operative member of a team Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. (A) Qualifications Management Qualification including ILM at a minimum level 3 preferable but not essential. We will provide the following resources to assist in the successful achievement of the responsibilities outlined above: On-going and targeted learning and development that will support and enable you to deliver the role to a high standard A full induction Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner Professional development and support of a recognised qualification of project management or something similar. Support, development and improvement in presenting and communication skills & techniques. Understanding of different communication styles for different audiences. Development and exposure towards bid writing & development within the organisation. (3) About Us In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, advice and counseling service, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing Date: 11 p.m. on 3 March 2025 Interviews: on the 13th and 14th of March on Teams
Job Summary Are you a driven, collaborative and target-driven individual with a strong belief in the ability of people to turn their lives around? Do you have a proven record of assessing vocational qualifications to adults facing disadvantage and the ability to support people who have multiple and complex needs? If so, St Giles Trust is looking for a Trainer Assessor to provide a quality service to female prisoners at HMP Downview & HMP Brixton who work across the establishment as peer advisors - training, supporting and assessing them to achieve their Level 3 Certificate in Advice and Guidance and other vocational qualifications whilst supporting them to progress onto sustainable employment. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment. About this exciting opportunity Our successful candidate will work with allocated learners to produce realistic assessment plans and provide one-to-one support and monitor their progress towards timely completion and certification. You will liaise and work in co-operation with the Trust's internal quality assurers to ensure compliance with standards, attend and participate in internal and external meetings, best practice seminars and continuous professional development opportunities, plus undertake the administration necessary for tracking learner progress. We will count on you to maintain and update all records required, including learner portfolios and monitoring systems in line with our policy and procedures and project requirements, provide timely monthly reports on progress against agreed outcomes and assist in preparing for OFSTED and other quality assurance assessments or inspections. Working constructively with colleagues to achieve project targets and supporting local community projects with advertising and recruiting are also key elements of the role. What we are looking for • Experience of working to targets and recording information and statistics to enable effective monitoring of performance against targets • Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessor certification) • Sound knowledge of the issues faced by project participants in accessing and sustaining training or employment and how these can be overcome • The ability to demonstrate knowledge and awareness of the issues faced by our client group and to support and motivate learners with multiple complex needs • Proven ability to apply a creative approach to assessing • Impressive IT, relationship-building and communication skills, both verbal and written • A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked. Closing date: 11pm, 21st December 2022. Interview date: 9th January 2023.
Dec 15, 2022
Full time
Job Summary Are you a driven, collaborative and target-driven individual with a strong belief in the ability of people to turn their lives around? Do you have a proven record of assessing vocational qualifications to adults facing disadvantage and the ability to support people who have multiple and complex needs? If so, St Giles Trust is looking for a Trainer Assessor to provide a quality service to female prisoners at HMP Downview & HMP Brixton who work across the establishment as peer advisors - training, supporting and assessing them to achieve their Level 3 Certificate in Advice and Guidance and other vocational qualifications whilst supporting them to progress onto sustainable employment. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment. About this exciting opportunity Our successful candidate will work with allocated learners to produce realistic assessment plans and provide one-to-one support and monitor their progress towards timely completion and certification. You will liaise and work in co-operation with the Trust's internal quality assurers to ensure compliance with standards, attend and participate in internal and external meetings, best practice seminars and continuous professional development opportunities, plus undertake the administration necessary for tracking learner progress. We will count on you to maintain and update all records required, including learner portfolios and monitoring systems in line with our policy and procedures and project requirements, provide timely monthly reports on progress against agreed outcomes and assist in preparing for OFSTED and other quality assurance assessments or inspections. Working constructively with colleagues to achieve project targets and supporting local community projects with advertising and recruiting are also key elements of the role. What we are looking for • Experience of working to targets and recording information and statistics to enable effective monitoring of performance against targets • Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessor certification) • Sound knowledge of the issues faced by project participants in accessing and sustaining training or employment and how these can be overcome • The ability to demonstrate knowledge and awareness of the issues faced by our client group and to support and motivate learners with multiple complex needs • Proven ability to apply a creative approach to assessing • Impressive IT, relationship-building and communication skills, both verbal and written • A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked. Closing date: 11pm, 21st December 2022. Interview date: 9th January 2023.
Children and Families Caseworker £22,847 - £29,852 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual) 17.5 hours p/w, with the possibility of full time. Fixed term until 31 March 22, with the possibility of extension pending further funding. Greenwich (with regular travel to Camberwell) CFC-212 Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that is diverse and fast-paced? Then join St Giles as a Children and Families Caseworker and you will be embarking on a highly rewarding and career-enhancing position. About us An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this role You will be providing both face-to-face and virtual/remote 1:1 Case working to children and Families at risk or on the periphery of gangs and serious youth violence. Using your cultural competency and lived experience to engage young people involved in serious youth violence and exploitation, you will be one of 3 practitioners for this geographical area and will be embedded in the local Early help team, providing a holistic approach to supporting young people and families in the community. Contributing towards the overarching aim of reducing harm, risk and exclusions (where relevant), you will work closely with Social Workers, youth offending agencies and schools/PRU's, developing a relationship based on trust, which prioritises safeguarding. You will play a central role in deterring young people from Offending and safeguarding families who may be at risk. You will work with them for a set period, aiming to reduce key risk factors and behaviours. We'll be relying on you to maintain the high standards of the service, ensuring the successful delivery of the outcomes, and compiling reports and recording data where necessary. Key Deliverables To develop and maintain relationships with other agencies, ensuring a steady flow of referrals to the project To complete initial needs assessments with clients and support them to develop individual action plans and regularly review to assess progress. To design and develop new sessions and materials, where required To promote inter-agency collaboration in the assessment and planning process and to include involved agencies in the delivery of the services To support individuals who are affected by domestic violence, C.S.E, Mental health, grooming and exploitation this will include working with victims and perpetrators To support young people who are affected by gang and serious youth violence, this will include working with victims and perpetrators To carry and review thorough risk management plans with young people and family ensuring each family member has an age-appropriate safety plan Provide a client led support service that responds to individual's needs. Key elements will include supporting with housing, finances, schooling, parenting, health, ETE and criminal justice To deliver the service in a timely and targeted manner, working through identified issues on the action plan, promoting case closure as an achievable outcome To provide social support to children and family members; this will include identification of need, liaison and referral to specialist agencies To close cases effectively and positively, identifying a survival plan for the client that can be used for ongoing support and agencies that can be used if serious problems develop in the future To keep accurate records and assist with monitoring information and evaluation of the project To carry out other similar tasks as directed by the manager and work at all times in accordance with the Trust's code of conduct. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. For further information, or to apply, please visit our website via the 'Apply' button. Closing date: 11pm, Wednesday 5th January 2022. Interviews: Wednesday 12th January 2022.
Dec 03, 2021
Full time
Children and Families Caseworker £22,847 - £29,852 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual) 17.5 hours p/w, with the possibility of full time. Fixed term until 31 March 22, with the possibility of extension pending further funding. Greenwich (with regular travel to Camberwell) CFC-212 Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that is diverse and fast-paced? Then join St Giles as a Children and Families Caseworker and you will be embarking on a highly rewarding and career-enhancing position. About us An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this role You will be providing both face-to-face and virtual/remote 1:1 Case working to children and Families at risk or on the periphery of gangs and serious youth violence. Using your cultural competency and lived experience to engage young people involved in serious youth violence and exploitation, you will be one of 3 practitioners for this geographical area and will be embedded in the local Early help team, providing a holistic approach to supporting young people and families in the community. Contributing towards the overarching aim of reducing harm, risk and exclusions (where relevant), you will work closely with Social Workers, youth offending agencies and schools/PRU's, developing a relationship based on trust, which prioritises safeguarding. You will play a central role in deterring young people from Offending and safeguarding families who may be at risk. You will work with them for a set period, aiming to reduce key risk factors and behaviours. We'll be relying on you to maintain the high standards of the service, ensuring the successful delivery of the outcomes, and compiling reports and recording data where necessary. Key Deliverables To develop and maintain relationships with other agencies, ensuring a steady flow of referrals to the project To complete initial needs assessments with clients and support them to develop individual action plans and regularly review to assess progress. To design and develop new sessions and materials, where required To promote inter-agency collaboration in the assessment and planning process and to include involved agencies in the delivery of the services To support individuals who are affected by domestic violence, C.S.E, Mental health, grooming and exploitation this will include working with victims and perpetrators To support young people who are affected by gang and serious youth violence, this will include working with victims and perpetrators To carry and review thorough risk management plans with young people and family ensuring each family member has an age-appropriate safety plan Provide a client led support service that responds to individual's needs. Key elements will include supporting with housing, finances, schooling, parenting, health, ETE and criminal justice To deliver the service in a timely and targeted manner, working through identified issues on the action plan, promoting case closure as an achievable outcome To provide social support to children and family members; this will include identification of need, liaison and referral to specialist agencies To close cases effectively and positively, identifying a survival plan for the client that can be used for ongoing support and agencies that can be used if serious problems develop in the future To keep accurate records and assist with monitoring information and evaluation of the project To carry out other similar tasks as directed by the manager and work at all times in accordance with the Trust's code of conduct. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. For further information, or to apply, please visit our website via the 'Apply' button. Closing date: 11pm, Wednesday 5th January 2022. Interviews: Wednesday 12th January 2022.
£25,526 - £33,476 p/a - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual Full time - 35 hrs p/w Fixed Term Contract ending 31 October 2022 Based at Camberwell, London Ref: SEC-214 Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that's diverse and fast-paced? Then join St Giles as an Employment Adviser and you will be embarking on a highly rewarding and career-enhancing position. About us An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. This exciting opportunity is based within our Skills & Employment Team which supports young people facing adversity, we aim to tackle the critical issue of Youth unemployment amongst those who are at risk/have experience of the criminal justice system. About this role As an Employment Adviser you will lead a small team of caseworkers and Peer Advisors, to provide a tailored one to one high-level service of engagement, advocacy and support for the young people. In addition, the senior caseworkers will work closely with the team leader and the Skills and Employment manager to assess standards of evidence and how well the data collected evidences the effectiveness of the young people's journeys. The aim will be to support young people to achieve engagement in sustainable education, training, employment and a positive lifestyle, as well as improvement in their mental health, wellbeing and relationships. The project team will be working with external evaluators to assess the project's achievement and improve our ability to measure the impact of the service. To secure this great opportunity: Substantial experience and strong track record in successfully supporting young people into sustainable employment. Experience of working on a target driven project, and a proven ability to organise others to reach their targets Awareness of Matrix standards and ability to implement quality assurance measures Have experience in collaborating with partner agencies You will be an excellent communicator with impressive interpersonal skills In return you can expect a competitive salary and generous leave allowance, staff pensions scheme, flexible working, a mentoring programme, an advice & counselling service, season ticket loan and much more besides. Closing date: 11pm, Monday 13 th December 2021. Interviews: Tuesday 21 st December 2021. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy
Dec 01, 2021
Full time
£25,526 - £33,476 p/a - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual Full time - 35 hrs p/w Fixed Term Contract ending 31 October 2022 Based at Camberwell, London Ref: SEC-214 Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that's diverse and fast-paced? Then join St Giles as an Employment Adviser and you will be embarking on a highly rewarding and career-enhancing position. About us An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. This exciting opportunity is based within our Skills & Employment Team which supports young people facing adversity, we aim to tackle the critical issue of Youth unemployment amongst those who are at risk/have experience of the criminal justice system. About this role As an Employment Adviser you will lead a small team of caseworkers and Peer Advisors, to provide a tailored one to one high-level service of engagement, advocacy and support for the young people. In addition, the senior caseworkers will work closely with the team leader and the Skills and Employment manager to assess standards of evidence and how well the data collected evidences the effectiveness of the young people's journeys. The aim will be to support young people to achieve engagement in sustainable education, training, employment and a positive lifestyle, as well as improvement in their mental health, wellbeing and relationships. The project team will be working with external evaluators to assess the project's achievement and improve our ability to measure the impact of the service. To secure this great opportunity: Substantial experience and strong track record in successfully supporting young people into sustainable employment. Experience of working on a target driven project, and a proven ability to organise others to reach their targets Awareness of Matrix standards and ability to implement quality assurance measures Have experience in collaborating with partner agencies You will be an excellent communicator with impressive interpersonal skills In return you can expect a competitive salary and generous leave allowance, staff pensions scheme, flexible working, a mentoring programme, an advice & counselling service, season ticket loan and much more besides. Closing date: 11pm, Monday 13 th December 2021. Interviews: Tuesday 21 st December 2021. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy
