C&M Travel Recruitment

Part-Time Out of Hours Business travel consultant - Working every other weekend: Business travel Consultant required for establish business travel company. Seeking an experienced business travel consultant to work Part-Time including weekends. Salary circa 30K for 28 hours, remote based. Part-Time Out of Hours Business Travel Consultant, Responsibilities: Dealing with a range of clients ranging from Banks, insurance companies both in the UK and overseas. Assisting clients out of hours, sometimes in an emergency scenario Booking flights, car hire, rail and hotels Problem solving, making amendments, dates changes, re-issues Part-Time Out of Hours Business Travel Consultant, Skills Required: Previous business travel consultant experience essential. Airfares knowledge with understanding of fares, reissues, refunds, changes and some ticketing Excellent attention to detail Additional information: Paying circa 30K for average 28 hour week Working Wed/Thur/Fri 02.00 - 10.00 and every other weekend Sat/Sun & Bank Holidays 06.00 - 10.00 and 18.00 - 21.00 Remote based Training in the London office required Private health Yearly company bonus To apply for this Part Time Out of Hours Business Travel role please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM59948

Marine Business Travel Consultant: This position has arisen within this well established prestige independent Business Travel company, working within their Marine Oil and gas team. Homebased, paying up to 30K. Marine Business Travel Consultant, Responsibilities: Booking for Oil and Gas clients Booking worldwide travel Booking flights, Hotels, Car hire, transfers etc Providing fantastic customer service at all times Marine Business Travel Consultant, Skills Required: Significant previous UK business travel experience in Marine Oil and Gas Exceptional fares knowledge, coupled with good selling skills - to deal with new airfares contracts Excellent worldwide flight knowledge, both nett and fully published fares Flexible, fast working yet accurate Additional Business Travel Consultant Information: Basic salary 28-30K (depending on experience) Homebased with 1 week training in London and 1 week in Aberdeen If you have the right experience for this Senior Business Travel Consultant role please either apply online, e-mail your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM59947

Temporary Business Travel Consultant, London - 15-18ph. We are working exclusively to find our client an experienced BTC to join their London team on a 2-3 month project! They are based in Central London and you would need to attend the office, 2/3 days a week with the rest from home. Previous business travel experience is essential. Business Travel Consultant Responsibilities; Email/phone communication with the traveler Updating spreadsheet/trackers Searching tickets as per the project requirements Booking of tickets Support traveler Issue resolution Business Travel Consultant Skills Required; Good communication skills essential Strong attention to detail Ability to work in a fast paced environment, quick learner Previous travel consultant experience essential Good geography knowledge They will pay up to 18ph for the right person, please get in touch if this role is of interest and you have the relevant travel experience.

Head of Sales, Luxury Travel, London / Hybrid, Competitive Salary + Bonus . A FANTASTIC opportunity to join this well-established, luxury tour operator that offers it's clients truly unique and tailor made travel experiences. Head of Sales Responsibilities Working closely with the Managing Director to lead a team of sales consultants, providing them with the support, guidance, tools and motivation to drive sales performance whilst delivering exceptional customer service. Use statistical data to identify sales opportunities and analyse trends to set realistic targets and forecasts. Regularly evaluate performance and implement strategies in areas that require improvements. Coach the sales team on how to build relationships with high-value prospects, overcoming objections and consultative sales to ensure recommendations are tailored to their needs. Track conversion rates at each stage of the funnel, identifying any areas of drop off to identify ways of optimising the sales process. Manage escalated client complaints, resolving any issues that are satisfactory to both the customer and business. Collaborate with marketing to ensure strategies are aligned, feedback is given on the quality of leads generated by campaigns and sharing any insight / data gathered from customer interactions. Collaborate with the product team to provide them with information to help shape new products as well as feedback on existing products. Utilise their product knowledge to create training for the team ensuring they are aware of the unique characteristics and selling points. Head of Sales Skills Required At least five years experience of sales management within a luxury travel / tour operating business. A broad understanding of different travel styles such as cultural, experiential, group travel etc as well as tailor made travel experiences. A track record of coaching, developing and driving the performance of small-medium sized sales teams. Experience utilising data to analyse and track sales performance. Ability to deliver exceptional customer service. Commercially astute with excellent interpersonal skills. Head of Sales Additional Details A competitive basic salary dependent on experience, to be discussed on application + bonus. Monday - Friday Hybrid working, 3 days a week in London offices (Monday-Wednesday) and 2 remote.

Our client, a specialist tour operator based in Brighton, is seeking a Risk and Safety Manager to join their team. This role entails ensuring all aspects of marine and hotel safety are planned and managed. This is a full time role based in Brighton, Monday-Friday with a salary of up to 50,000 dependent on experience. Risk and Safety Manager responsibilities: Design and implement a safety management system tailored to company needs Establish clear safety policies for marine safety, hotel safety, transport and overall operational risks Conduct and review regular risk assessments Compile clear operational guidelines for safe operation Develop and deliver safety training programmes Ensure the company complies with all relevant local, national and international safety regulations for travel, marine operations and accommodation Risk and Safety Manager skills required: Degree level with risk management, marine safety or a related field Excellent verbal and written communication skills Knowledge of marine and hotel safety regulations Able to travel including overseas Ability to implement effective systems for all aspects of the companies health and safety process Additional information: Monday to Friday mainly with some overseas travel Salary up to 50,000 Company benefits including health cash plan, team and fam trips away, discounted travel and cycle to work scheme

Italian Speaking Business Travel Consultant - This Prestigious business travel company are recruiting for an experienced Business Travel Consultant, who can speak fluent Italian and has used Galileo. Remote based paying up to 36K. Italian Speaking Business Travel Consultant, - Responsibilities: Book air, car and hotel reservations Book & confirm Hotels, Cars, Transfers, Euro Star & any third party requirements Working on a mix of accounts Using Galileo Italian Speaking Business Travel Consultant Requirements: Significant previous business travel experience Excellent worldwide flight knowledge, both nett and fully published fares Working knowledge of a Galileo is essential Fluent in Italian is essential Additional Information: Remote based Paying up to 36K Working Mon - Fri - Normal Hours All equipment supplied Superb Benefits To apply for this homebased Business Travel role please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting job Ref: AM59452

Travel consultants - South East Asia specialists required for this luxury tour operator based in Bristol, office based or hybrid after passing probation. They are looking for people well travelled in South East Asia, travel reservations experience would be a plus . Salary between 25k to 29.5k plus great comm and benefits. Travel consultants skills required -Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements to South East Asia - Create high-quality tailor-made itineraries for direct and trade clients based on their requirements - Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry - Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip - Conduct final quality check of travel documents to ensure high quality, accurate information is received by the client - Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge is always improving - Undertake familiarisation visits Travel consultants skills required -Experience of travelling/working in South East Asia with a real passion for the Area is a must -A high level of customer service or sales experience -Travel reservations experience would be an advantage -Excellent communication skills -Well educated Additional information -Ideally office based or hybrid after passing probation. If you are interested in the above role please apply online or send your cv to (url removed) quoting DT59639

Adventure Travel Operations Executive required for an award-winning, experiential Tour Operator Salary 27-28K. This is an incredible opportunity for someone with a love of adventure travel to start their career journey in travel or for someone already working in travel to move into operations. Adventure Travel Operations Executive Responsibilities: Creation of booking confirmations for clients. Maintenance of Tour Leader profiles. Look after client payments and supplier invoicing Liaise with destination management companies and other overseas suppliers Help with operational crises when they occur Assist with travel manifests Creation of trip documentation. Assist sales and product teams with bookings, hotel descriptions, etc Take a small amount of responsibility for the operation of some tours Help the Head of Sustainable Travel to manage the carbon footprint of the group trips and to find environmental projects to support Adventure Travel Operations Executive Skills and Experience required: Strong administrative and organisational ability Excellent verbal and written communication skills A massive passion for travel Adventure Travel Operations Executive Additional Info: 25 days annual leave plus bank hols Remote or Hybrid working Volunteering days, Self investment days and funding Travel! If you would like to apply for this exciting opportunity to join this inspiring adventure travel company as their new Operations Executive please send your CV with details of your own personal travels to (url removed)

Sales and Operations Executive: This well established specialist Tour Operator are seeking candidates who will be dealing with FIT booking and operation enquires from direct clients and travel Agents. This role is Monday-Friday on a hybrid basis following probation with a salary of up to 28,000 increase to 29K after 3 months, plus annual bonus. Sales and Operation Executive responsibilities: B2C sales handing FIT reservations and bookings from direct clients and travel agents Calculation and preparation of packages / tailormade itineraries / ad-hoc products Emailing offers over to client and provide suggestions to their bookings Issuing rail tickets and travel documentations Administration support to the head of department Sales and Operation Executive skills required: Previous experience within the travel industry ideally in a similar role Good IT and MS office knowledge Excellent attention to detail Excellent English language skills Additional Information: Salary up to 28,000 increase to 29K after 3 months plus annual bonus 500 annual benefit allowance towards commute costs or gym membership (pro-rata) Hybrid with office in City of London 3 days in the office 2 days from home following probation Working Mon - Fri 09.00 - 18.00 25 days holiday + birthdays off. Fam trips and office outings Company pension New office in attractive London location To apply for this Sales and Operations Executive please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM59637

Senior Sales Manager, Virtual Payment Solutions (Travel Vertical), London, 80-120k + excellent commission . A superb opportunity to join this fast growing payments business in a senior capacity whilst also being an individual contributor to driving penetration in to the travel industry (typically OTA's, tour operators, travel agents, flights consolidators, bed banks, Hotels and DMC's). If based in the South East of England the role will be based out of their London head office (4+ days per week unless out at client meetings/events), although remote working for applicants living in continental Europe will also be considered. Senior Sales Manager Responsibilities Building a pipeline of new prospects and upselling/cross selling to existing client base. Work closely with SDR team to create outreach campaigns. Develop strategic partnerships and mutually beneficial relationships with channel integrators. Conduct sales meetings both remotely and in person across the UK and Europe. Represent the company at industry events and conferences. Provide feedback to the product team to help shape future enhancements to the proposition. Senior Sales Manager Skills Required Strong knowledge of the leisure travel industry, distribution channels and the technology ecosystem. It would be highly advantageous and preferred to have experience and knowledge of virtual payment solutions, however broader travel tech experience (for example GDS) would also be an advantage. An inquisitive and discovery approach to sales with an ability to understand pain points and the creativity/commercial acumen to solution sell products and services that address these needs. Experience of managing structure sales processes and working towards frameworks. Excellent interpersonal, communication and negotiation skills. Flexible to travel internationally when required. Senior Sales Manager Additional Details A highly competitive basic salary in the region of 80-120k depending on experience. A lucrative commission structure that can double your basic earnings. 33 days holiday (including bank holidays) + birthday off Share options incentive scheme Flexible benefits Learning opportunities and scope to take on more of a people leadership role in the near future. It is strongly preferred the role will be fully based out of the companies London offices (4+ days a week), although consideration of this for those living overseas or further afield will be made subject to the experience being offered.

Business Service Executive: This is an exciting new role to make your own within this well established Corporate Travel Management company. Working alongside and supporting the Account Managers you'll need excellent Excel, report running and communication skills. Hybrid with the offices in London, paying circa 40K. Business Service Executive, Responsibilities: Supporting the Client Account Manager team by providing comprehensive administrative, analytical and operational support. Supporting data analysis for customer segmentation and targeted strategies Preparing regular and ad-hoc country and regional reports on KPIs Scheduling and coordinating client meetings Manage customer documentation and contract within SharePoint and other areas Business Service Executive, Skills Required: An expert with Excel and report running Proficient in using tools such at SharePoint, Salesforce, Smartsheet and Front. Strong ability to interpret and analyse data, providing actionable insights to support client success strategies Resourceful and efficient in resolving issues and addressing customer needs, especially under tight deadlines Excellent written and verbal communication skills to liaise with internal teams and stakeholders Additional Information: Paying circa 40K Hybrid with their offices in London Working Mon - Fri Excellent growth opportunities Private medical insurance To apply for this Business Service Executive please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref:AM59651

Business development manager - Required for this expanding travel representation organisation. They are looking for someone to work initially on a 6 month contract to help them win new business mainly with tourism boards/Hotels groups etc. Salary 35k pro rata, great comm structure and benefits. Home based Business development managers duties - Primary role will be to focus on new business, aiming mainly at tourist boards and hotel groups -Building awareness and maintaining industry relationships on behalf of the company -Manging the process from making new contacts, to be aware off when the RFPs are being published -Creating, editing and presenting the RFPs to very high standard -Recommend commercial terms to secure new clients -Monitor competitor activity Business development managers skills required -Travel industry business development management experience working for a representation company -Experience of targeting tourist boards and Hotel groups -Knowledge and proven success in the tourism PR market -High past success rate in gaining new business -Existing network of tourism office contacts -Strong presentation skills Additional information -Initially a 6 months contract, ideally to go perm after 6 months is completed -Very generous comm scheme on new business won If you are interested in the above role please apply online or send your cv to (url removed) quoting DT59650

Latin America Travel Consultant: Required for a well establish Tour Operator. You will be creating bespoke tailor made itineraries to Latin America. Paying 30K, Hybrid with their offices based South West London. Latin America Travel Consultant - Responsibilities: Giving expert advise to clients and travel agents and creating and costing bespoke trips. Liaising with overseas ground agents and airlines Brochure production and website updates Preparing client travel packs, invoicing and airline ticketing Latin America Travel Consultant - Skills Required: In depth Knowledge of Latin America is a huge advantage Experience putting together bespoke tailor-made itineraries is essential Amadeus preferred, other GDS will be considered. Well travelled Additional information: - Paying 30K - Working Mon - Fri 09.00 - 17.30 with 1/3 or 4 Saturday 09.30 - 16.30 - Hybrid with their offices based South West London, homebased considered if you've perfect experience To apply for this Tailor-made Latin America Travel Consultant please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM59534

Hotel Customer Support Specialist required for this expanding global booking platform company .The role will be part of the Customer Success team and will be supporting customers across the globe over the phone, via email or service requests through their online customer platform, with any queries and offering a high level of service. This role offers a starting salary of 30,000 rising to 32000 after probation period , along with other company benefits and will be hybrid office is located in the Birmingham area . Hours will be mainly Mon-Fri 8-4 or 9-5 and 1 or 2 days weekend work per month This is a great opportunity for someone who has worked in the hotel or holiday park sector, within reservations ,revenue management , front office or guest services who is confident using a variety of different booking systems. Hotel Customer Support Specialist duties Investigating and resolving tickets from customers and third parties Liaising with customers over the phone, email, and in-house support software with any queries Offer appropriate solutions for customers and an understanding of technical terms On-going relationship management with both customers and internal teams Being able to support the Implementation team in training the customers over applications such as Zoom/Teams To log appropriate enhancements or jobs for the development team Document any faults, features or site-specific items/issues as and when required in line with the company processes. Hotel Customer Support Specialist duties skills required Self-motivated with the ability and drive to learn and work unsupervised High-organised in managing a busy workload Ability to work as part of a team and alone Excellent attention to detail Excellent customer service Knowledge and experience of hospitality technology and processes such as a PMS, payment processes and distribution preferred Previous experience of working within a hotel or holiday park preferred If you are interested in the above role, please apply online of send your cv to (url removed)

North America Travel Consultants, Homebased to 23.5k plus great comm, OTE up to 42k We are seeking passionate and driven graduates, who have travelled far and wide, to join this North America specialist luxury operator in fantastic London, Offices or from home. You will be target driven and willing to work hard, be a proven team player. You will have excellent service skills and able to delight your customers. Salary to 23.5k plus uncapped bonus. North America Travel Consultants Responsibilities: Be inspired by the clients travel ideas and delight them with the product offered. Passionate on every call about the brand and the product we sell Understanding of selling principles and to be able to close the deal Focused and driven to achieve targets Maintain a positive mind-set to overcome challenges and barriers to selling Handle customer queries that involves admin which is not selling Handle customer complaints and resolve at first point of contact whenever possible North American travel consultants Requirements: Strong selling skills Passion for Canada/ North America High achiever Strong customer service Pro-active and able to manage own workload effectively Able to communicate confidently and enthusiastically (both verbally and in writing) Attention to detail Able to multitask Experience gained in the travel industry Additional information -Salary up to 23.5k plus great comm -1 in 3 Saturdays with a day off during the week -Shifts range from 9am to 5.30pm or 10am to 6.30pm during the week and 10am to 4pm on a Saturday -2 free flights per year To be considered please apply online or send your cv to (url removed)

Our client, an well-established and expanding Travel Management Company is seeking experienced Senior Business Travel Consultant to join their team. You will be working on a hybrid or remote basis, be fully proficient on a GDS and working on varied corporate accounts including banking, law, sports and film. This is a Monday to Friday role with a competitive salary and company benefits. Senior Business Travel Consultants duties: Working on a mixture of accounts booking flights, hotels and all manner of travel arrangements using the GDS Working with each clients travel policy finding the most cost effective travel option available Using your fares knowledge to provide the best options to your clients Provide a dedicated service and build relationships with your clients Senior Business Travel Consultants experience/skills: Solid business travel consultant experience Excellent communication skills both spoken and written Excellent destination knowledge and fares experience Strong GDS knowledge, preferably Amadeus Ability to work under own initiative

Tailor-Made Reservations Consultant This award winning inbound Tour Operator are looking for a Tailor-Made Reservations Consultant to join their growing team. You will be responsible for putting quotes together for VIP and FIT clients using the Tourplan system. Competitive salary and hybrid working possible. Tailor-Made Reservations Consultant Role and Responsibilities: Quoting, booking and amending Tailor-Made itineraries. Negotiating special rates for agents. Liaising with clients and suppliers. Ensuring everything has been booked correctly. Preparing and sending all documentation. Tailor-Made Reservations Consultant Skills and Experience Required: Proficient in using all Microsoft packages. Experience of using Tourplan preferred. Excellent communication skills. Strong attention to detail. Good time management skills. Tailor-Made Reservations Consultant Additional Information: Salary up to 26,000 depending on experience. Hybrid working possible after six months. Attending hotel familiarisation trips when required. Please apply online or email (url removed)

Account Executive : This group of hotels who are dedicated to sustainable/positive impact tourism are seeking an Account Executive to become the ambassador for their product in the UK Travel Industry. Salary 30 - 33K. Bonus of 1800 plus many perks such as travel to some very tropical destinations. Account Executive Responsibilities: Meeting UK Travel Agent partners to present the hotel products Meet Tour Operator Product Manager's to reinforce commercial agreements and further cement long-standing relationships Exhibit at travel shows and consumer shows when necessary Account Executive Skills Required: Experience of working in Sales within the travel industry Excellent communication skills Strong verbal and written English - due to extensive email and phone communication, as well as attending meeting and training sales consultants on their hotel clients A good understanding of the travel industry Account Executive Additional Information: Paying 30K - 33K dependent upon experience Free travel to incredible resorts Candidate needs to be based reasonably close to London and be flexible to travel around the UK frequently If you are interested in the above Account Executive role please send your CV to (url removed)

Senior business travel consultant Are you working on commission only and would like the security of earning a great basic plus commission. If so a lovely client would be interested in speaking to you, Homebased, salary up to 40k plus comm on the business you bring. Comm around 40k plus and end of year amazing bonus. You will need to able to bring roughly a million pounds worth of business Please only apply if you have corporate business that will follow you to your next role. Senior business travel consultants duties - Working with your own clients portfolio booking worldwide business travel arrangements using sabre -Booking flights, rail, car hire, hotels and well as giving up to date travel and visa advise -Ticketing, reissues etc Senior business travel consultants skills required -Business travel consultant experience is a must -Ideally sabre experience but they will cross train -Abie to bring corporate business with the, ideally up to a million pounds worth If you are interested in the above role please apply online or send your cv to (url removed) quoting DT59689

Out of Hours Business Travel Consultant: This Prestigious business travel company are recruiting for a Home-Based Business Travel Consultant working in their Out of hours team. This role is to work a 3 on 3 off working mid week 18.00 - 02.00 and weekends and bank holidays 08.00 - 18.00. Out of Hours Business Travel Consultant Responsibilities: Book air, car and hotel reservations using a GDS Book & confirm flights Hotels, Cars, Transfers, Euro Star & any third party requirements Basic knowledge of Visas, UK & European Airports and UK Rail system Deal with reissues and changes Out of Hours Business Travel Consultant Requirements: Significant previous UK business travel experience Previous out of hours experience would be an advantage Experienced GDS User ; Sabre, Galileo, or Amadeus. Additional Information: Paying circa 29K Working hours are 3 days on 3 days off working Mid week 18.00 - 02.00 and weekends and bank holidays 08.00 - 18.00 Home based All equipment supplied Superb Benefits to include health benefit If you would like to apply for this Out of Hours Business Travel Consultant please either apply online, send your up to date cv to (url removed) or call Amy on (phone number removed) quoting Ref: AM59688