C&M Travel Recruitment

Europe Travel Consultant: Luxury Experiential Travel Company are looking for a candidate, with a great love, an extensive knowledge and experience selling Europe travel itineraries. You will be empathetic and inquisitive enabling you to craft highly personalised, ultra-luxury holidays. Paying 31500 + comm, Hybrid with the offices in London. Europe Travel Consultant, Requirements: Passion for Europe and extensive knowledge of top end product obtained from personal and educational travel to the continent Experience working in Tailormade travel, specialising in Europe Guest communication via video call, email and telephone; cultivating relationships and achieving a deep understanding and rapport with the client Curation of bespoke travel itineraries which aim to immerse the client in the destination. Competently close sales and manage pipeline Europe Travel Consultant, Skills Required: Experience from a tailormade background Proven experience of putting together multi-stop itineraries Working with luxury travel. Sales driven Extensive travel around Europe Additional Information: Paying up to 31500 + comm Hybrid with their offices in London. Working 3 days in the office and 2 remote after completing 4 month probation period Working Mon - Fri 09.00 - 17.30 and 8-10 weekend days a year Sat/Sun 09.00 - 17.00 Lots of Fam trips each year Career growth opportunities Global gatherings for top performers 500 towards travel, increasing each year up to 1500 Lots of suppler give aways To apply for this Europe Travel Consultant please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM60500

Cruise Consultant, 25k + uncapped commission Are you an experienced Cruise Specialist or Cruise Consultant and looking for your next home working role? We have a fantastic Cruise Homeworking opportunity working for an award-winning cruise company, who are expanding their sales team. This role will be fully homebased with the option of a flexible full time rota over 37.5hrs per week, which must include daytime, evening and weekend shifts and offers a salary up to 25k plus uncapped commission circa 50-60k . Cruise Consultant Responsibilities: Selling worldwide tailor-made cruise holidays over the phone and by email Promoting all cruise brands and products Arranging cruise packages including flights, upgrades and excursions, whilst offer a high level of service Working to personal and company sales targets Building a rapport with clients Cruise Consultant Requirements: Cruise consultant experience is ESSENTIAL , either as a cruise specialist, cruise coordinator, or travel consultant or travel agent with great cruise knowledge. Proven success in target driven environment with excellent selling ability Excellent cruise product knowledge, Clear and professional telephone manner Self Starter and motivated to succeed Additional Information: Basic Salary 25k (guaranteed for the first 12 months) Excellent commission prospects OTE 45-80k uncapped Laptop and headset provided Full support of a separate Customer Service team Flexible hours over a 37.5hour working week, which must include some daytime, evening and weekend shifts If you are keen on this fantastic opportunity please either apply online or send you CV (url removed). Please call (phone number removed) to discuss further.

UK and Ireland Specialist Destination Management company are looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers. 30-33K. Hybrid-working (first 6 months, 3-days office : 2 home, post-6 months 1-day office : 4 home) Groups Operations Executive Responsibilities: Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions Produce invoices for customers and verify incoming charges from suppliers and partners Resolution of issues and navigation of operational challenges Groups Operations Executive Skills and Experience: Travel Industry Experience required Highly organised and meticulous Strong at Relationship building with suppliers and partners High standard of written and spoken English Prior knowledge of UK and Ireland Travel product is not required as training will be given Groups Operations Executive Additional Information: Annual leave 25 days plus your birthday Private Medical and Dental Cover Pension Loads of familiarisation travel Good scope to progress in a highly successful, growing travel company If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV to (url removed) or call Mark on (phone number removed)

Part Time Travel Consultant A great opportunity has arisen for an experienced Travel Consultant to join this excellent retail travel agency in East London on a part time basis. This well renowned company have been trading for many years and have a fantastic reputation in the industry. They offer an excellent working environment and are looking for a Part Time Travel Consultant to join their experienced team to deal with all aspects of luxury leisure travel. Salary dependent on experience but up to circa 35k (pro rata), office based. Part Time Travel Consultant Role & Responsibilities: Assist customers with planning and booking their travel arrangements, to include package and tailor-made holidays, flights, accommodation, and transport. Research and recommend travel destinations, attractions, and activities based on customer preferences and budget. Provide excellent customer service by addressing client enquiries and resolving any issues or concerns. Stay up-to-date with travel industry trends and changes in regulations to provide accurate information to clients. Collaborate with airlines, hotels, and other travel partners to secure the best deals and packages for clients. Process payments, manage booking confirmations and other associated administration for customers. Part Time Travel Consultant - Skills & Experience Required: Extensive experience working in retail travel, preferably for an independent agency is a must. Strong worldwide knowledge of popular holiday destinations. Working knowledge of a variety of travel booking systems. Excellent spoken and written English. Exceptional customer service skills and a customer focused approach. Strong attention to detail and accuracy skills with ability to manage a busy workload. Part Time Travel Consultant - Additional information: Salary dependent on experience but circa 35k pro rata. Part time - minimum of 3 full days per week to include Saturdays) 100% office based in East London. 9.00 - 17.30 Regular fam trips Please apply for the position of Part Time Travel Consultant online or email your cv to (url removed)

Operations manager - Required for this expanding TMC. They are looking for 2 operations managers, one homebased and the other 1 to 2 days a week in a central London office. TMC operations management experience is a must, ideally sabre trained but they are open, looking after teams of 12 people. Salary between 45/60k plus great benefits and bonus. Operations managers duties -Reporting to the director of operations and service, your primary function will be to manage your team and to work closely with the associated account managers You will have a flexible hands on approach in order that a close relationship with client and staff can be achieved -Monitor and maintain effective consultant productivity levels -Monitor consultants workloads to ensure telephone and email service standards are maintained -Ensure the the various clients receive excellent service at all times -Responsible for recruitment, onboarding and induction of operations staff -Conduct regular formal and informal reviews with your team leader and operations staff -Identify training and development opportunities Operations manager skills required -Very strong background in operations working for another TMC -Ideally sabre knowledge but they will cross train from another GDS -Strong people management experience -Excellent communication skills -Experience of managing home based and office based teams Additional information -They are looking to fill two positions, one is totally homebased, the other will be a hybrid role with 1/2 days a week in London -Monday to Friday role, great benefits on offer for the successful candidates If you are interested in the above role please apply online or send your cv to (url removed) quoting DT 60433

Key Account Manager This successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries. Salary of 33k, office based flexibility to work form home 2 days per month. Key Account Manager - Role & Responsibilities : Responsible for all queries arising from Key Accounts. Support new members in the early stages of membership to help them start to grow their business. Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required. Hold regular membership meetings at head office or elsewhere as appropriate. Build strong relationships with your Key Accounts and solve any problems which arise. Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. Maintain accurate records and engagement history through the CRM system. Help deliver engaging training sessions to empower and upskill members. Answering phone and emails from members as part of the support from the overall team. Key Account Manager - Skills & Experience Required: Travel industry background essential, with knowledge of retail travel desirable. Key Account Manager experience advantageous but not required, this role would suit candidates who have experience working as a Branch Manager in retail travel, tour operations or cruise roles. Confidence and ability to network and communicate with members at regional, national and international events. Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required. Very strong and effective verbal and written communication and interpersonal skills. Self motivated with an ability to manage workload and prioritise tasks. Ability to liaise with colleagues across all levels and enjoy working as part of a team. Commercially astute with the drive and ability to meet targets set by the business. Key Account Manager - Additional Information: Salary circa 33k. Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month. Willingness to travel as required for ad hoc meetings, & events. Company benefits include pension, private health care, life assurance. Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role. If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to (url removed).

Travel Administration Consultant: An award-winning independent travel company are recruiting for a Travel Administration Consultant to join their team based near Prestwick. The Travel Administration Consultant will be responsible for ensuring travel confirmations and tickets are processed correctly and sent within company timescales. This is a varied role and will also cover amendments and cancellations, managing a busy diary and prioritising a busy workload including supporting sales and service with any queries. This role will be office based working Monday-Fri 9am-5.30pm and offers a competitive salary along with other benefits including private healthcare, discounts off holidays and FAM trips . Although travel experience would be an advantage this is not essential but experience in administration, customer service, accounts or credit control within another sector will be considered as full training will be provided. Travel Administration Consultant responsibilities: Quality check and audit of new bookings and sending confirmations to clients. Process any amendments and cancellations in line with supplier terms and conditions. Query any costing issues with the relevant sales or service departments. Diary management including prioritising any tasks including any mailbox workflow. Travel Administration Consultant skills required: Experience working within the Travel industry preferred but not essential. Previous administration experience. Confident, friendly, and articulate when speaking to suppliers and colleagues. Process driven and able to work under pressure while maintaining accuracy and attention to detail. Possess excellent numeracy and problem-solving skills. Good time management and the ability to multi-task. If you would like to apply for the role of Travel Administration Consultant , please apply to (url removed) or call Rachel (phone number removed)