C&M Travel Recruitment

Head of Digital Marketing & Ecommerce Salary: £60,000-£70,000 DOE Location ; Birmingham, Hybrid We're looking for an experienced Head of Digital Marketing & Ecommerce to lead our digital growth strategy, optimise the online customer experience, and drive commercial performance across multiple ecommerce brands. Working closely with the Marketing Director, you'll play a key role in shaping digital strategy while leading the day-to-day delivery of marketing and ecommerce activity. You'll oversee website performance, customer acquisition, conversion optimisation, and digital trading, ensuring every channel delivers measurable results. Key Responsibilities Develop and deliver digital marketing strategies across paid, owned and organic channels. Lead ecommerce operations, ensuring websites are optimised for performance, usability and conversion. Manage website content, merchandising, promotional campaigns and product launches. Drive continuous improvement through A/B testing, CRO initiatives and customer journey optimisation. Monitor website performance, identifying opportunities to increase traffic, engagement and online sales. Analyse digital marketing and ecommerce performance, producing regular reports and actionable insights. Manage digital marketing budgets and work closely with external agencies to maximise ROI. Oversee marketing technology, reporting tools and platform integrations to improve efficiency. Lead, coach and develop the Digital Marketing and Ecommerce teams, fostering collaboration and high performance. Work cross-functionally with commercial, product and technology teams to support business objectives and deliver successful campaigns. What You'll Bring Proven experience in a senior digital marketing and ecommerce role. Strong understanding of PPC, SEO, CRO, web analytics and ecommerce best practice. A commercial mindset with the ability to use data to drive decisions. Experience managing websites, digital campaigns and agency relationships. Excellent leadership, communication and project management skills. A proactive approach with the ability to balance strategic thinking and hands-on delivery. What's on Offer £60,000-£70,000 DOE Hybrid working options (3 days a week in the office) Generous holiday allowance Employee discounts Ongoing learning and career development opportunities A collaborative, supportive culture where innovation is encouraged and success is celebrated If you're a data-driven digital leader who thrives on improving online performance and delivering commercial growth, we'd love to hear from you.

This leading tour operator are passionate about travel and have been running for over 60 years. They specialise in worldwide touring holidays with the belief of a positive impact on the world. This is an excellent opportunity to get your foot in the door within travel sales. Travel Consultant, Responsibilities As a Travel Consultant you will be dealing with inbound customer and travel agent enquires Positively communicate with customers to create excitement about their holiday Take ownership of all customer interactions (phone, email, live chat) to match their needs with products and services to maximise revenue, customer loyalty and customer satisfaction. Travel Consultant, Skills Required Experience in sales for at least a minimum of 6 months Travel Consultants need to take ownership for achieving targets, your own performance and development to be the best you can Good Geographical knowledge Travel Consultant Additional Details Paying 25298 + comm Office based in Market Harborough Working Mon - Fri shifts within the hours of 09.00 - 19.00, Sat 09.00 - 17.15 and Sun 10.00 - 16.00. 1 in 3 weekends over a 12 week rota Part-time hours available, must be able to work weekends. Full training provided 25 days holiday plus bank holidays, birthday. Plus option to buy more days. Holiday discounts Cycle to work scheme To apply for this Travel Consultant role please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM60761

Travel Consultant required for this luxury travel company based in a great location in London. They are looking for a a travel industry reservations agent who has travelled extensively and sold the Middle East or/and North Africa. Salary between 32k/36k plus up to 10k comm in your first first plus benefits. Monday to Friday with 8 Saturdays per year. Hybrid 3/4 days in the office after passing probation Travel Consultant - Responsibilities: -You will be creating memorable luxury journeys to The Middle East and North Africa, looking after the clients from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience. -You will be tailor making each trip to the clients requirements, booking products such as hotels, flights, car hire, cruises, tours, day trips, Travel Consultant - skills required - Passionate about travel, especially to The Middle East and North Africa - Excellent knowledge of the travel industry working in a luxury sales role - Experience as a senior Luxury Travel Sales specialising in the above areas would be a massive advantage - Sales driven and focused Travel Consultant Additional information -Monday to Friday either 9am to 5.30pm or 9.30am to 6pm, 8 Saturdays per year paid -Office based, after probation the option to work 3/4 days in the office, 1/2 days from home -Fantastic benefits ranging from company pension, 25 days holidays plus bank holidays, discounted trips, discounted gym membership, life assurance, cycle to work scheme, season ticket loan and many more If you are interested in the above role and you have experience working as a Travel Consultant please apply online or send your cv to (url removed) quoting DT60748

Our clients is an established, independent travel agency who are looking for an experienced Retail Travel Manager to join their team based in the Bolsover area . This role will be leading and motivating a team of travel consultants, whist driving new business and making sure agents and store sales and service targets are achieved. This role will be working Mon-Sat 9-5.30 with Saturdays on a rota and offers a competitive basic salary, commission, FAM trips and free parking. They will look at both full time or part time min 4 days for the role. Travel Retail Manager Responsibilities: Leading and developing a team of travel consultants within a retail environment Ensuring the best service is offered to clients and retaining clients Promoting the business in the local area and supporting with the development and growth to drive new business Training and development through inhouse training along with external supplier training Working to company and personal sales targets Retail Travel Manager Skills: Previous experience working as a Retail Travel Manager, Assistant Manager or Supervisor within travel Experience leading and developing teams Confident leader with the focus on delivering sales through service If you would like to apply for the role of Retail Travel Manager please apply below or email an upto date cv to (url removed)

Luxury Travel Consultant Our client, an award-winning luxury travel company and one of the UK's leading specialists in tailor-made holidays, is looking for a Luxury Travel Consultant to join their successful Solihull store. You'll help create unforgettable journeys to some of the world's most spectacular destinations while enjoying excellent earning potential and fantastic travel perks. The role offers a salary of 26,700 plus uncapped commission with average earnings up to 1,000 per month. Luxury Travel Consultant, responsibilities: Create bespoke luxury holidays to worldwide destinations. Deliver exceptional customer service to a discerning client base. Maximise sales opportunities by recommending upgrades, excursions and additional travel services. Provide expert advice and inspiration on long-haul and luxury destinations. Build strong customer relationships and encourage repeat business. Consistently work towards and exceed sales targets. Luxury Travel Consultant, Skills required: Previous experience in a targeted sales environment, ideally within the travel industry, although strong retail sales experience will also be considered. A genuine passion for travel, particularly long-haul and luxury destinations. First-hand long-haul travel experience (preferred). Excellent communication and customer service skills. A consultative sales approach with the ability to match customers with their ideal holiday. Package on offer Basic salary of 26,700. Uncapped commission with average monthly earnings of around 1,000. Regular educational (FAM) trips to incredible destinations around the world. 25 days' annual leave plus bank holidays, increasing with length of service. Your birthday off every year. Two paid volunteering days each year. Discounted personal travel. Incentives, competitions and prize draws. If you're ready to turn your passion for luxury travel into a rewarding career, we'd love to hear from you. Apply online today or send your CV to (url removed) .

Digital Marketing Executive An exciting opportunity has arisen for a commercially minded Digital Marketing Executive to join an established and growing business based in the Birmingham area . This role will be responsible for delivering campaigns across multiple digital channels and drive continuous improvement including the reporting of digital marketing activity, working closely with internal departments and external partners to maximise customer acquisition, engagement and conversion. This role offers a salary up to 35,000 dependent on experience and will be working on hybrid basis. Digital Marketing Executive Responsibilities: Manage and optimise digital marketing campaigns across PPC, Paid Social, SEO and Affiliate Marketing. Develop and refine targeting strategies, including keyword optimisation, audience segmentation and remarketing. Monitor campaign performance and implement improvements to maximise ROI. Ensure campaigns are delivered accurately on time and within agreed budgets. Build effective relationships with external agency partners to drive campaign performance. Digital Marketing Executive Skills: Proven hands-on experience managing and optimising PPC, Paid Social, SEO and Affiliate Marketing campaigns. Strong analytical skills with experience using reporting platforms to make decisions. Excellent organisational skills with the ability to manage a busy workload Strong communication skills If you would like to apply for the role of Digital Marketing Executive , please apply below or send an up-to-date cv to (url removed)

Account manager - Required for this expanding travel company with offices in London. The role will be home based and on the road, with 1 day in London per week to meet the team. They are looking for a account manager or BDM from the leisure side of the travel industry with contacts within tour operators, retailers etc to represent a luxury hotel group based in the middle East.They will pay between 35/38k + benefits. Account manager -Develop business of behalf of your client with Tour operators, Travel agencies and other travel trade professionals in order to book meetings, training and finalise contracts -Acting as the first point of contact for your client -Develop close relationships with key tour operators and travel agents -Organising and taking travel professionals on 2 plus fam trips per year -Attending travel trade events around the UK -Prepare proposals and contracts between the company and its clients Account managers skills required - Experience working as an account manager/BDM for a tour operator, Hotel group, representation company ,Cruise company, travel ancillary -Able to get the offices once a week in London, so someone based in the South East or London -Strong relationships in the leisure travel trade is a must -Excellent communicator in person and over the phone -Experience of carrying out training face to face and over the web If you are interested in the above role please send your cv to (url removed) quoting DT60739 or apply online

Sales director - Required to help grow an already successful school sports tours company. You will be developing existing and new school business, using your current relationships as well as heling grow a team under your leadership. School sports tours experience is a must, ideally based Birmingham and below, salary up to 45,000, great comm and the chance to earn equity in the business. Duties of a sales director - Selling UK, European and Worldwide school sports trips, including football, Hockey, rugby and ski. -You will not be restricted to area in the schools you approach , but ideally you will be located in the Midlands or South East, but again they are open for the right candidate -Contacts within the school sports industry, as well as the knowledge and ability to bring in new business -Experience in running a team, as with time they would like you to build up a strong sales team Skill set of the Sales Director -A strong background in the Schools travel market -An excellent black book of contacts -Ability to grow and develop a successful sales team -Able to work autonomously with guidance from the owners Additional information -Great comm structure -With time the chance to gain equity in the business If you are interested in the above role please apply online of send your cv to (url removed) quoting DT60660

Travel Consultant - Africa required for this luxury travel company based in a great location in Gloucestershire . They are looking for a a travel industry reservations agent who has travelled extensively in Africa and sold the area as part of their job. Salary between 32k/36k plus up to 10k comm in your first first plus benefits. Monday to Friday with 8 Saturdays per year. Hybrid 3/4 days in the office after passing probation Travel Consultant - Africa Responsibilities: -You will be creating memorable journeys to Africa, looking after the clients from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience. -You will be tailor making each trip to the clients requirements, booking products such as hotels, flights, car hire, cruises, tours, day trips, Travel Consultant - Africa skills required - Passionate about travel, especially to Africa - Excellent knowledge of the travel industry working in a luxury sales role - Experience as a senior Luxury Travel Sales specialising in the above areas would be a massive advantage - Sales driven and focused Travel Consultant Additional information -Monday to Friday either 9am to 5.30pm or 9.30am to 6pm, 8 Saturdays per year paid -Office based, after probation the option to work 3/4 days in the office, 1/2 days from home -Fantastic benefits ranging from company pension, 25 days holidays plus bank holidays, discounted trips, discounted gym membership, life assurance, cycle to work scheme, season ticket loan and many more If you are interested in the above role and you have experience working as a Travel Consultant please apply online or send your cv to (url removed) quoting DT60597

Luxury Travel Agent This independent travel company are recruiting for an experienced Luxury Travel Agent, to provide expert advice and create memorable journeys for their clients. Salary circa 26,500K with an excellent commission structure Based in their offices in South West London. Luxury Travel Agent Role and Responsibilities Identify sales opportunities and convert new and repeat enquiries Cerate bespoke itineraries Provide pre and post travel support Build long term client relationships to encourage repeat business and referrals Luxury Travel Agent Skills and Experience required Strong sales and negotiation skills Proven experience in worldwide travel sales Excellent communication and customer service skills Experience using Galileo GDS preferred Luxury Travel Agent Key Benefits Excellent commission scheme Opportunities for career growth and development Work with a supportive team

Reservations and groups agent - Required for this global airline based in their West London office. They are looking for a travel industry professional from a reservations background, ideally airline experience and ideally sabre knowledge. Office based role, Monday to Friday. Salary around 27,000 plus bonus and great benefits including a yearly free flight for you and a family member Reservations and group agents duties -Group sales and reservations -Preparation of route analysis data -Taking reservations calls from direct and trade partners -Generating airline bookings, changes, issuinga nd reissuing tickets, -Processing invoices -Daily and monthly airline sales reports -Dealing with ticket reissues, upgrades, reroutes, lost tickets, Reservations and groups agents skills required - Minimum of 2 years in a airline reservations role -Ideally sabre trained, but they will cross train from a different GDS -Knowledge of fares and ticketing -Excellent telephone manner Additional information -Hours Monday to Friday 9am to 6pm, office based in West London -Benefits include 1 free flight per year, including immediate family, death in service, free parking at the Brentford office, 21 days annual leaving which increases with service, EAP programme, If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60737

Travel consultant required for this small niche travel agency based in West London. You will be selling the baltics, Balkans and Nordics. Tailormades and tours. The role is hybrid, 3 days in the office. Travel industry sales experience is a must and knowledge of some of the destinations mentioned above. Salary around 32/34k. great comm and benefits Duties of a travel consultant - Specialising in holidays to the Baltics, Balkans and Nordics , both tailormades and small groups, winter and summer holidays, short breaks, tours etc -Organising the whole trip and dealing with the customer from the initially enquiry, all the way through to a welcome home call Skills required of a travel consultant -Travel consultant experience is a must, selling either the Nordics, Balkand or Baltics -Ideally some GDS knowledge, ideally Amadeus but this is not essential -Happy to work in a West London office 3 days per week Additional information Salary ideally around 32/34k plus comm -This role is hybrid only, and they will not consider someone who wants homebased only -1 in 6 Saturdays, 9am to 1pm, time off in lieu as well as paid If you are interested in the above job please apply online or send your cv to (url removed) quoting DT60629

Our client is a well-established tour operator based in North London. They are seeking a Finance Assistant to join their team. The role is office based Monday to Friday with a salary of up to 35,000 dependent on experience. Finance Assistant responsibilities: Daily bank reconciliation between accounting and travel system Process invoices from overseas suppliers and investigating discrepancies, liaising between different departments to ensure accuracy Recording of monies paid in and out Running client debtors reports and chasing money owed Setting up invoices and investigating discrepancies Maintain and update the general ledger, ensuring accuracy in all financial entries Finance Assistant skills required: Previous experience in a similar role preferably within the travel or hospitality industry but not essential Ability to multi-task and good organisational skills Experience of dealing with a variety of bank accounts and suppliers Good interpersonal skills are key to maintain good relationships and lines of communications with supplier accounts departments Experience with Xero beneficial but not essential Additional information: Salary up to 35,000 dependent on experience Monday-Friday office based 22 days holiday Pension

Our client, a successful and expanding retail travel agency, is seeking a Travel Consultant to join their team in Newbury. This role is 5 days per week between Monday to Saturday with core hours of 9am to 5pm and comes with a salary of up to 30,000 for the right candidate. Travel Consultant responsibilities: Booking all manner of holidays including luxury and cruises Provide excellent customer service and value to create the best holiday experience to customers Plan and book all aspects of the holiday Developing relationships with customers and suppliers Providing knowledge of all products Travel Consultant skills required: Previous experience as a Travel Consultant is ideal but not essential Excellent customer service skills Worldwide knowledge or experience of personal travel Additional information: Competitive salary and benefits Be part of an award-winning company Opportunities for career progression Travel perks and fam trips A dynamic, inclusive, and supportive work environment

Our client is a well-established tour operator based in North London. They are seeking a Finance Assistant to join their team. The role is office based Monday to Friday with a salary of up to 35,000 dependent on experience. Financial Bookkeeper responsibilities: Daily bank reconciliation between accounting and travel system Process invoices from overseas suppliers and investigating discrepancies, liaising between different departments to ensure accuracy Recording of monies paid in and out Running client debtors reports and chasing money owed Setting up invoices and investigating discrepancies Maintain and update the general ledger, ensuring accuracy in all financial entries Financial Bookkeeper skills required: Previous experience in a similar role preferably within the travel or hospitality industry but not essential Ability to multi-task and good organisational skills Experience of dealing with a variety of bank accounts and suppliers Good interpersonal skills are key to maintain good relationships and lines of communications with supplier accounts departments Experience with Xero beneficial but not essential Additional information: Salary up to 35,000 dependent on experience Monday-Friday office based 22 days holiday Pension

Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and flexible with hours/days. This would be office-based with a salary of up to £34,000 pro rata dependent on experience. Customer and Operations Executive duties: Responding to customer enquiries via phone, email, and post Managing and updating the booking system Processing and managing supplier payments Promoting holidays where appropriate Support month-end reporting Providing general administrative and office support Customer and Operations Executive skills required: Excellent written and verbal communication skills Strong organisational skills with high attention to detail Proficient in Microsoft Office and Excel Able to promote and sell holidays Ability to multi-task and work well under pressure Travel industry experience preferred but not essential Additional information: Salary up to £34,000 pro rata 28 days annual leave + bank holidays (pro rata for part time) Pension scheme Exclusive holiday discounts for you, friends and family

Head of Sales, Large Scale Travel Industry Event, London Hybrid, Up to c 55k basic with a six figure OTE! A superb and truly unique opportunity to join this well-established, award winning and reputable organisation. Do you have experience selling large scale events, conferences or exhibitions? Do you have b2b sales experience gained in the travel industry? If so, this could be the perfect new opportunity for you! Head of Sales Responsibilities Lead on and close high-value event sponsorship and meetings packages to both suppliers and travel industry operators ranging from cruise lines and tour operators, through to tourism boards, hotels and airlines. Develop compelling proposals and pitch with confidence Drive revenue through smart, insight-led sales strategies Collaborate with events and marketing teams to deliver exceptional partner experiences Head of Sales Skills Required Proven success selling large-scale event sponsorships, Exhibitions or Meeting Solutions B2B Sales experience gained in the travel industry Strong commercial instinct with a consultative, results-focused approach An entrepreneurial mindset with confidence engaging senior stakeholders and closing deals Experience using Salesforce to manage pipeline and performance Head of Sales Additional Details A basic salary up to circa 55,000 per annum depending on experience A lucrative and uncapped commission structure with a six figure OTE Private Health Insurance, Life Insurance, 25 days Holiday + Bank Holidays Hybrid working with split time between visiting potential clients, homeworking and time in the companies London head office

Sales director - Required to help grow an already successful school sports tours company. You will be developing existing and new school business, using your current relationships as well as heling grow a team under your leadership. School sports tours experience is a must, ideally based Birmingham and below, salary up to £45,000, great comm and the chance to earn equity in the business. Duties of a sales director- Selling UK, European and Worldwide school sports trips, including football, Hockey, rugby and ski.-You will not be restricted to area in the schools you approach , but ideally you will be located in the Midlands or South East, but again they are open for the right candidate-Contacts within the school sports industry, as well as the knowledge and ability to bring in new business-Experience in running a team, as with time they would like you to build up a strong sales team Skill set of the Sales Director -A strong background in the Schools travel market-An excellent black book of contacts -Ability to grow and develop a successful sales team -Able to work autonomously with guidance from the owners Additional information -Great comm structure-With time the chance to gain equity in the businessIf you are interested in the above role please apply online of send your cv to quoting DT60660

Marketing and Sales Director, Cornwall, Up to £70k + bonus, High-End Hospitality . A fantastic opportunity to join this beautiful hospitality complex comprising of a hotel, self-catering accommodation, renowned spa and restaurant on the stunning Cornish coastline. This newly defined role will be responsible for leading the marketing team, sales, reservations and revenue management function. Please note this is a fully on-site role. Marketing and Sales Director Responsibilities Develop and execute the brand strategy, utilising storytelling to build a meaningful lifestyle brand Ownership of the marketing budget and ensuring ROI opportunities are maximised. Overseeing and managing third party agencies including PR and Digital / PPC, continually monitoring their performance. Enhance in-house capabilities around ecommerce, digital marketing and the utilisation of the latest technologies. Develop CRM capabilities to enhance customer engagement and maximise commercial opportunities with enquiries, new and lapsed customers. Work with cross-functional teams to develop products and services to meet customer demands and drive occupancy. Ensure revenue management are yielding the best possible rates for their rooms. Reviewing team structure and functional effectiveness, driving continuous improvements and delivering change where necessary. Define brand identity and drive consistently internally throughout the resort and externally with any campaigns and communications. Marketing and Sales Director Skills Required A solid track record working at a Marketing Director or Head of Marketing level, preferably in the hospitality/leisure sector but similar B2C sectors such as travel and retail will also be considered. Broad marketing skill set including brand, CRM, PR, Ecommerce, Digital Experience overseeing sales/reservations and revenue management Experience leading on brand projects. Experience of creating and delivery the marketing strategy, owning budgets and managing third party agencies. Experience leading teams Marketing and Sales Director Additional Details A basic salary up to c£70,000 per annum plus bonus 25 days holiday + bank holidays Pension Health Club Membership Professional development opportunities

Travel Operations and Events Secretary: This is a unique role working for a Private Members Club taking the lead in booking travel arrangements at the best price and co-ordinating all documentation relating to the travel and events. Hybrid with their offices in central London. Paying up to 40K Travel Operations and Events Secretary, Responsibilities: Arrange domestic and international travel (flights, accommodations, ground transportation, visa, insurance) and prepare detailed travel itineraries Monitor travel and event budgets and negotiate rates with travel providers Provide meeting documentation templates and oversee the swift and efficient exchange of information so that paperwork is completed in accordance with deadlines Coordinate attendance lists, invitations and registrations. Maintain calendars and meeting schedules Handle travel changes, cancellations and emergency adjustments Travel Operations and Events Secretary, Skills Required: Previous experience of booking travel and accommodation with the ability to negotiate the best prices. Excellent IT skills and the experience of creating, managing and scheduling complex itineraries Ability to manage travel budgets and has strong relationship building skills and the ability to work with, and positively influence, key stakeholders. Extremely well organised, able to think on your feet and prioritise in order to meet deadlines. Additional Information: Paying 35-40K depending on experience Hybrid 3 days in the office based in Central London Working Mon - Fri Private medical cover Contributory pension scheme - Employer 6% Employee 4%. 28 days holiday including bank holidays. To apply for this Travel Operations and Events Secretary please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM60503