Reed Technology

Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details

Graduate Operations & Technical Support Coordinator (Telecoms / IT) Location: North Norfolk (office-based with occasional client-site work) Salary: £30,000-£35,000 (depending on experience) Contract: Permanent, full-time Ideal for: University leavers / recent graduates REED Technology are working with a client who are looking to recruit someone as a Graduate Operations & Technical Support Coordinato click apply for full job details

A forward-thinking, tech-focused company is expanding its development team and looking for an experienced Software Developer to play a pivotal role in bringing a previously outsourced product back in-house. This is a fantastic opportunity to contribute to a major rebuild and help shape the future of the platform by adding a suite of innovative new features click apply for full job details

Software Developer Location: Fully Remote (occasional travel to Exeter) Job Type: Full-Time, Permanent Salary: 50,000 - 55,000 per annum A new exciting permanent opportunity has become available for two Software Developers, to join a leading organisation in affordable housing services and personal care, where technology and innovation drive is the mission to make a real difference. They're seeking a passionate, analytical, and self-motivated Software Developer to join a dynamic development team. This role offers the opportunity to work on cutting-edge projects, develop impactful solutions, and be part of a team that values creativity, collaboration, and technical excellence. Day-to-day of the role: Design, develop, and maintain in-house software solutions, ensuring they meet strategic goals. Write clean, reusable, and secure code that powers operations. Identify areas for improvement and develop solutions that enhance performance and user experience. Conduct testing and quality assurance to ensure software is bug-free and meets business needs. Collaborate with IT colleagues and other departments to align software solutions with business objectives. Maintain and optimize systems across multiple platforms, ensuring smooth and secure operation. Manage and maintain code repositories in Azure DevOps. Required Skills & Qualifications: Proven experience in commercial software development, particularly with .NET technologies (C#), MVC.NET, SQL, and Azure DevOps/Git. Strong front-end reactive development skills mainly with Angular, but also React, Typescript will also be considered. Expertise in T-SQL and JSON, with a deep understanding of database structures and query optimization. Experience developing cloud-based solutions in Azure A structured, analytical mindset with a keen eye for detail and a methodical approach to testing and debugging. A proactive and collaborative approach, thriving in a fast-paced environment. Benefits: 25 days annual leave plus bank holidays. Flexible hybrid working model. Enhanced pension scheme. Private medical care. Sharesave scheme. Employee Assistance Programme. Annual company fun day and exclusive discounts. Volunteering leave and family-friendly policies. Make a Difference Be part of an organisation that values innovation and impact. They're proud to be recognised as one of the top employers for social mobility and workplace satisfaction. If you're ready to make a meaningful impact in a company that cares, this could be the role for you. To apply for this Software Developer position, please submit your CV to be immediately considered.

Pathology IT Systems Officer Sunderland - Fully Onsite 6 Month Contract £400-£500 Per Day (umbrella) One of my public sector clients' is in urgent need of a Pathology IT Systems Officer, to join their team on a 6 month basis. This role is to start ASAP, as the organisation is going through a programme of change(in flight) click apply for full job details

Business Analyst - Cyber Security Annual Salary: £45,084 to £55,435 per annum experience dependent + 12.5% employer pension + private medical insurance Location: Bristol - with parking Job Type: Full-time We are seeking an experienced Business Analyst with a strong understanding of Secure by Design principles, ideally aligned with UK government cyber security frameworks click apply for full job details

Validation Engineer Runcorn - fully on-site £40k - £50k + 10% annual bonus Our client is on the lookout for a Validation Engineer who will assist in the coordination of company's computer systems validation projects. The person will have an opportunity to work with internal and external parties to produce high quality solutions to critical business and regulatory requirements click apply for full job details

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: 54,102 to 67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager you will lead and manage our General Operations team within IT, ensuring that services meet the needs of the organisation and support strategic goals. Working closely with colleagues in Cyber Security, Solutions Architecture, Business Systems and Information Governance, you'll play a key role in maintaining optimised, secure and compliant IT services. You will build high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate the IT Service Desk (General Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Service Transition & Capacity Planning Manage service transition for all new services, ensuring seamless integration into operations. Oversee training delivery for new and existing technology services. Ensure future demand is understood and incorporated into capacity planning. Supplier & Third-Party Oversight Conduct and manage internal and third-party service reviews. Monitor third-party performance against contractual obligations. Ensure high standards of security and compliance across services Essential Experience & Skills Proven experience as a Service Delivery Manager (minimum 3 years). Strong communication, influencing and stakeholder management skills. Experience building, managing and developing technical teams. ITIL v4 Foundation qualification. Ability to bridge business, technical and security perspectives. Familiarity with best practice across Microsoft environments. Understanding of common compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). Vendor and supplier management experience. If you are interested in this role please apply online or for more information please contact me on

IT Systems Manager 6 months Liverpool/Hybrid (2 Days On-Site) £500 per day (Outside IR35) An Interim IT Manager is required for our client who are based in Liverpool. The successful candidate will be responsible for ensuring the stability, security, and effectiveness of all internal IT services while acting as the primary owner of the Managed Service Provider (MSP) relationship click apply for full job details