Tulip Recruitment

Are you a driven Sales Manager with a passion for delivering exceptional customer service? We're offering a fantastic opportunity to join our client's high-performing sales team on a 12-month fixed-term basis. This role is perfect for someone who thrives in a dynamic environment and enjoys making a real difference to customers' home-buying journeys. From first-time buyers stepping onto the property ladder through Shared Ownership, to growing families searching for their forever home on the Open Market, you'll play a key role in supporting a wide range of customers. As a natural people person, you'll ensure every interaction is positive, professional and memorable. This role covers the South Region, including Berkshire, Dorset, Hampshire and Oxfordshire. The Role As a Sales Manager, you will deliver an outstanding sales journey, advising on the acquisition of new schemes while maintaining the highest standards of customer care. You will be responsible for achieving sales targets and ensuring overall team performance aligns with business objectives. Key Responsibilities • Drive the delivery of the region's sales programme including both shared ownership and open market sales properties in line with agreed targets • Achieve monthly and quarterly team targets in line with the business KPI's • Ensure the team manage all prospective and existing customers in a professional and engaging manner to ensure the best possible customer experience • Report monthly on performance measures including forecasting • Sales budget manager with responsibility for managing costs, overheads and spend • Manage the sales team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement • Oversee recruitment, target setting, team meetings, training, coaching and performance management for the sales team What We're Looking For • Sales management experience within the Housing industry and/or Estate Agency • Strong project leadership and people capabilities • In depth understanding of outright sale and shared ownership housing markets • Excellent customer service skills, and ability to build meaningful relationships with both internal stakeholders and external customers • A highly motivated individual who can deliver against sales targets and KPI's • The ability to self-manage and prioritise your own workload • A team player - it's important that we work collectively across our teams and support one another • Full driver's license and your own vehicle required The company offer a comprehensive and flexible benefits package, including: • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) • Chance to buy or sell holiday as part of our flexible benefits package • 3 additional Wellbeing days and 2 paid volunteering days • Generous matched pension scheme up to 12% and Life cover at 4x salary • Enhanced maternity/adoption pay • Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) • Options for private medical insurance, dental insurance and critical illness cover • Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

We are looking for an experienced Project Solutions Delivery Manager to lead the successful delivery of complex customer solutions across our business. Operating within the Operations function, this role is responsible for ensuring technical solutions are designed, integrated, deployed, and handed over to customers in a controlled, high-quality, and commercially sound manner. You will lead the Solution Delivery function, providing oversight across scope, schedule, cost, risk, and quality for a portfolio of delivery programmes. Working closely with Business Development, Product, Engineering, and Operations teams, you will ensure projects are delivered consistently, predictably, and in line with customer expectations. This is a leadership role focused on delivery excellence, operational discipline, and building scalable delivery capability across the organisation. Key job requirements and responsibilities: Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Ensure alignment of Solution Delivery processes, systems and governance with the Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Undertake UK and international travel as required to support customer deployments, programme oversight, and stakeholder engagement. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Intervene where required to unblock, escalate, or stabilise projects. Support Business Development in the preparation of proposals Manage handover from Business Development into Delivery Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Ensure delivery teams operate within approved budgets. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, and provide regular reporting as required. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Ensure safe and compliant installation and deployment activity. Ensure team are able to operate, demonstrate, install, and configure FACE. Qualifications / skills and experience Essential Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Strong stakeholder management skills, with the ability to operate confidently at executive and customer level. Eligibility to obtain and maintain UK security clearance. Full UK driving licence. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments is desirable.

We're recruiting a skilled Technical Surveyor to support the effective delivery of maintenance services across a varied property portfolio. Reporting to the Operations Manager, you'll provide expert technical advice on complex maintenance issues including disrepair, structural defects and building failures. You'll act as the technical authority for design, construction, maintenance and repair, working closely with internal teams, external contractors and customers to deliver safe, compliant and high-quality outcomes. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure. Key duties: Preparing reports, specifications, drawings and contract documents for a range of repair and maintenance construction activity, to include working drawings and detailed cost estimates Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Managing contracts for maintenance works - monitoring performance by site visits, liaising and negotiating with contractors, external consultants, and other professionals to ensure contracts are delivered to time, cost constraints, according to CDM requirements and to quality standards. Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date Required skills: Educated to degree level or vocational qualification in relevant construction related discipline Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

We are seeking a Maintenance Surveyor to join our client's Property Services Team at their Exeter Hub, covering the Devon locality, on an initial 3-month fixed-term contract. Reporting to the Operations Manager, you will diagnose and resolve day-to-day maintenance issues, providing technical support to in-house trades and contractors to ensure works are completed efficiently, ideally on the first visit. This role requires some travel, so you must have access to a vehicle and hold a full UK driving licence. This role is also subject to a basic DBS disclosure. You will also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date To be successful in this role you will need: Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedules of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills Some company benefits include: Pro rata 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary Flexible working - we're committed to giving people flexibility as widely as possible Options for private medical insurance, dental insurance & critical illness cover Discounted travel insurance

Working on a hybrid basis, the successful incumbent will be responsible for providing support to the Executive Director in this newly created role. This is a growth-oriented role ideal for someone eager to take on new challenges and expand their skill set. You will provide a high quality support service to the Executive Director, providing high-level administrative support, managing complex schedules, and assisting with key projects. The ideal candidate will have an interest in the housing/construction sector, be tech-savvy, and thrive in a fast-paced environment. It could also be a fantastic role for a recent graduate looking to build their career in the sector and ideally be graduate calibre. Duties To provide confidential administrative support to the Executive Director Complex diary management, coordinating meetings and travel arrangements Project management skills ensuring deadlines are met Ability to draft reports / presentations / presentation script writing Confident approach Prepare agendas and take minutes at Management Board meetings Skills Exceptional organisational skills with the ability to coordinate complex schedules and competing priorities Strong written and spoken communication skills Highly computer literate including Microsoft 365 and the willingness to embrace AI to improve efficiency