SRG

Service Transition Manager Central Manchester (Hybrid - 2 days on-site) Up to £60,000 + 10% Bonus About the Role Join a modern, product-led tech environment where you'll take ownership of transitioning new digital services into live operation. You'll work across product, engineering, and operations to ensure services are reliable, scalable, and ready to perform from day one. Key Responsibilities Lead end-to-end service transition for new products and features. Embed service readiness into product design, ensuring strong performance, observability, and supportability. Maintain SLAs, SLOs, and service documentation. Build and use dashboards to monitor availability, latency, and key performance trends. Partner with Product Owners, engineers, and suppliers to improve service quality and manage risks. Ensure compliance with internal standards and regulatory requirements. What You'll Bring Experience in service transition, service management, or service operations within a tech-driven environment. Strong knowledge of ITIL and the service lifecycle. Confident stakeholder management and communication skills. Familiarity with Jira, Confluence, ServiceNow, and modern monitoring tools. ITIL certification preferred; Agile experience beneficial. Why Join? Salary up to £60,000 + bonus. Hybrid working with 2 days in Central Manchester. Chance to shape service transition processes in a growing digital organisation. Collaborative culture with a strong product focus. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

IT Operations Manager - Perm - Education Trust Permanent - £55,000-£58,000 5 days onsite to St Albans We are looking for an experienced, forward-thinking IT Operations Manager to lead a trust-wide IT service supporting 13 schools. This is a fantastic opportunity for a strategic, hands-on professional who enjoys variety, collaboration, and driving meaningful improvement across multiple sites. As IT Operations Manager, you will oversee the day-to-day running of all IT services, systems, and support functions across the organisation. You will lead and develop several technical teams, ensure stable and secure IT operations, and play a key role in shaping the long-term digital strategy. You will be responsible for maintaining high service levels, standardising practices across sites, and ensuring that technology effectively supports teaching, learning, and administrative activity. Key Responsibilities Lead and line-manage IT teams across multiple school sites. Ensure secure and stable IT systems, networks, and infrastructure. Oversee the IT Service Desk and drive service improvements. Manage and deliver trust-wide and school-level IT projects. Ensure compliance with UK GDPR, safeguarding, and audit processes. Maintain budgets, procurement activity, and supplier relationships. Develop and standardise IT policies, processes, and documentation. Requirements Strong technical background across IT operations and infrastructure. Experience leading and developing multi-site IT teams. Clear and confident communication skills. Proven project delivery experience. Excellent organisational and leadership abilities. Must hold a valid Driving Licence to visit multiple sites Education sector experience is beneficial but not essential. If you're driven to help shape the future of IT in education, please apply with your updated CV and we'll be in touch to discuss the role further. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Role: Maintenance Supervisor Type: Permanent Location: Lancashire Salary: TBC + Benefits SRG are currently recruiting for an experienced Maintenance Supervisor to join a successful and growing client on a permanent basis. As the Maintenance Supervisor, you will lead planned and reactive maintenance activities across a manufacturing site. You will ensure machinery up time, drive continuous improvement and support production teams. Responsibilities (including but not limited to): Oversee planned and reactive maintenance across the site Diagnose mechanical, electrical, hydraulic, pneumatic and PLC faults Support machine/process optimisation and engineering improvements Ensure all maintenance activity follows safe working systems (including LOTO) Support lean initiatives including 5S and waste-reduction projects Contribute to root cause analysis and corrective actions. Criteria: NVQ Level 3 or equivalent Experience in a manufacturing or industrial environment Strong understanding of mechanical, electrical, hydraulic & pneumatic systems Experience in automation, robotics or injection moulding Hands-on fault-finding and problem-solving skills Understanding of lean principes (5S, CI, RCA). If interested, please apply or contact Julia for more information: (phone number removed) Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Change Manager - Perm - IT & Business Transformation Location: 2 daus per week to City of London Permanent / Full-time Salary: £60,000-£70,000 + bonus A global workforce and talent solutions organisation is delivering a major transformation agenda, and we're looking for a Change Manager to support this journey. The business operates across multiple regions, partnering with well-known brands and enabling teams with innovative, people-focused solutions. This role sits at the centre of its transformation programmes, helping to shape how the organisation evolves and how colleagues adopt new ways of working. Key Responsibilities Develop structured change management plans that support programme delivery Conduct change impact assessments and gap analyses across people, process, and systems Strengthen business readiness and coordinate go-live activities Create engaging internal communications and support regional ambassador networks Maintain dashboards, RAID logs, and leadership reporting Ensure alignment with programme governance, timelines, and organisational standards About You Experience in change management or large-scale transformation Strong stakeholder engagement, with the ability to build trusted relationships Skilled at translating complex information into clear, practical insights Comfortable working in a fast-moving environment with evolving priorities GCSEs / A Levels or equivalent essential; degree desirable If you're looking for a role where your work directly supports meaningful transformation across a global organisation, we'd welcome your application. Apply now to be part of the journey. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.