Job Description - Payroll Officer Job Title Payroll Officer Role Overview We are seeking an experienced Payroll Officer to support the accurate and timely delivery of payroll services across the organisation. The successful candidate will be responsible for administering end-to-end payroll processes, maintaining payroll and pension records, ensuring compliance with statutory legislation, and providing excellent customer service to employees and stakeholders. Experience using iTrent is highly desirable. Key Responsibilities Process end-to-end payroll accurately and within agreed deadlines. Administer payroll and pension schemes, ensuring all deductions and contributions are processed correctly. Process statutory payments including Statutory Sick Pay (SSP), Statutory Maternity Pay (SMP), Statutory Paternity Pay (SPP), and other statutory entitlements in line with current legislation. Administer colleague expenses and maintain payroll records relating to absences and employee changes. Maintain payroll control accounts, including net pay and pension reconciliations, ensuring all transactions are accurate and complete. Reconcile payroll records and investigate discrepancies, taking corrective action where required. Extract, analyse and produce payroll and financial reports using payroll and finance systems. Support monthly and year-end payroll activities, ensuring all statutory submissions and documentation are completed within required deadlines. Maintain accurate payroll records and ensure compliance with payroll legislation, HMRC requirements, pensions regulations and data protection requirements. Respond to complex payroll queries from employees, managers and external organisations, providing accurate advice and maintaining confidentiality at all times. Support internal and external audit processes by preparing payroll documentation and responding to audit requests. Assist with the preparation of statutory and financial reporting where required. Contribute to the continuous improvement of payroll processes, systems and procedure documentation. Build and maintain effective working relationships with colleagues, managers, pension providers and external stakeholders. Provide support and cover across the wider finance and payroll team when required. Essential Skills & Experience Previous experience working in a Payroll Officer, Payroll Administrator or similar payroll position. Experience processing end-to-end payroll. Knowledge of UK payroll legislation, HMRC requirements and statutory payments. Experience administering workplace pensions and payroll deductions. Experience carrying out payroll reconciliations and investigating payroll discrepancies. Ability to produce payroll reports and analyse payroll data. Strong numerical skills with excellent attention to detail. Good working knowledge of Microsoft Excel and payroll systems. Excellent communication and customer service skills. Ability to manage multiple deadlines while maintaining a high level of accuracy. Understanding of GDPR and the importance of maintaining confidential payroll information. Desirable Experience using iTrent (MHR) payroll system. Experience working within the housing association, local authority, NHS or wider public sector. Knowledge of payroll control accounts and financial reconciliations. Experience supporting payroll audits and year-end payroll processes. Key Competencies Payroll Administration Payroll Compliance Payroll Reconciliations Pensions Administration HMRC & Statutory Payments Payroll Reporting Data Analysis Attention to Detail Customer Service Confidentiality Problem Solving Time Management
Aug 29, 2026
Full time
Job Description - Payroll Officer Job Title Payroll Officer Role Overview We are seeking an experienced Payroll Officer to support the accurate and timely delivery of payroll services across the organisation. The successful candidate will be responsible for administering end-to-end payroll processes, maintaining payroll and pension records, ensuring compliance with statutory legislation, and providing excellent customer service to employees and stakeholders. Experience using iTrent is highly desirable. Key Responsibilities Process end-to-end payroll accurately and within agreed deadlines. Administer payroll and pension schemes, ensuring all deductions and contributions are processed correctly. Process statutory payments including Statutory Sick Pay (SSP), Statutory Maternity Pay (SMP), Statutory Paternity Pay (SPP), and other statutory entitlements in line with current legislation. Administer colleague expenses and maintain payroll records relating to absences and employee changes. Maintain payroll control accounts, including net pay and pension reconciliations, ensuring all transactions are accurate and complete. Reconcile payroll records and investigate discrepancies, taking corrective action where required. Extract, analyse and produce payroll and financial reports using payroll and finance systems. Support monthly and year-end payroll activities, ensuring all statutory submissions and documentation are completed within required deadlines. Maintain accurate payroll records and ensure compliance with payroll legislation, HMRC requirements, pensions regulations and data protection requirements. Respond to complex payroll queries from employees, managers and external organisations, providing accurate advice and maintaining confidentiality at all times. Support internal and external audit processes by preparing payroll documentation and responding to audit requests. Assist with the preparation of statutory and financial reporting where required. Contribute to the continuous improvement of payroll processes, systems and procedure documentation. Build and maintain effective working relationships with colleagues, managers, pension providers and external stakeholders. Provide support and cover across the wider finance and payroll team when required. Essential Skills & Experience Previous experience working in a Payroll Officer, Payroll Administrator or similar payroll position. Experience processing end-to-end payroll. Knowledge of UK payroll legislation, HMRC requirements and statutory payments. Experience administering workplace pensions and payroll deductions. Experience carrying out payroll reconciliations and investigating payroll discrepancies. Ability to produce payroll reports and analyse payroll data. Strong numerical skills with excellent attention to detail. Good working knowledge of Microsoft Excel and payroll systems. Excellent communication and customer service skills. Ability to manage multiple deadlines while maintaining a high level of accuracy. Understanding of GDPR and the importance of maintaining confidential payroll information. Desirable Experience using iTrent (MHR) payroll system. Experience working within the housing association, local authority, NHS or wider public sector. Knowledge of payroll control accounts and financial reconciliations. Experience supporting payroll audits and year-end payroll processes. Key Competencies Payroll Administration Payroll Compliance Payroll Reconciliations Pensions Administration HMRC & Statutory Payments Payroll Reporting Data Analysis Attention to Detail Customer Service Confidentiality Problem Solving Time Management
Nottingham City Council is seeking a Personal Advisor - Leaving Care Team to provide high-quality, person-centred support to young people leaving care and assist their transition into independent adulthood. The role involves managing a caseload of Children in Care and Care Leavers, developing and reviewing personalised Pathway Plans, and offering practical, emotional and developmental support to foster independence, resilience and long-term stability.
Aug 29, 2026
Full time
Nottingham City Council is seeking a Personal Advisor - Leaving Care Team to provide high-quality, person-centred support to young people leaving care and assist their transition into independent adulthood. The role involves managing a caseload of Children in Care and Care Leavers, developing and reviewing personalised Pathway Plans, and offering practical, emotional and developmental support to foster independence, resilience and long-term stability.
Personal Advisor - Leaving Care Team Grade: F Location: Nottingham City Council Role Overview Nottingham City Council is seeking a Personal Advisor - Leaving Care Team to provide high-quality, person-centred support to young people leaving care and help them successfully transition into independent adulthood. The role involves managing a caseload of Children in Care and Care Leavers, developing and reviewing personalised Pathway Plans, and providing practical, emotional and developmental support to help young people build independence, resilience and long-term stability. The successful candidate will work closely with young people, social workers and multi-agency partners to ensure care leavers receive the right support across areas including housing, education, employment, health and wellbeing. Key Responsibilities Manage a caseload of Children in Care and Care Leavers, ensuring statutory responsibilities are met. Develop, implement and regularly review individual Pathway Plans based on each young person's needs, goals and circumstances. Build trusting relationships with young people, providing consistent support, guidance and advocacy. Support care leavers to develop independent living skills, including budgeting, tenancy management and accessing benefits. Help young people access and sustain suitable accommodation, education, training and employment opportunities. Identify safeguarding concerns, complete appropriate risk assessments and eliminate mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mand
Aug 28, 2026
Full time
Personal Advisor - Leaving Care Team Grade: F Location: Nottingham City Council Role Overview Nottingham City Council is seeking a Personal Advisor - Leaving Care Team to provide high-quality, person-centred support to young people leaving care and help them successfully transition into independent adulthood. The role involves managing a caseload of Children in Care and Care Leavers, developing and reviewing personalised Pathway Plans, and providing practical, emotional and developmental support to help young people build independence, resilience and long-term stability. The successful candidate will work closely with young people, social workers and multi-agency partners to ensure care leavers receive the right support across areas including housing, education, employment, health and wellbeing. Key Responsibilities Manage a caseload of Children in Care and Care Leavers, ensuring statutory responsibilities are met. Develop, implement and regularly review individual Pathway Plans based on each young person's needs, goals and circumstances. Build trusting relationships with young people, providing consistent support, guidance and advocacy. Support care leavers to develop independent living skills, including budgeting, tenancy management and accessing benefits. Help young people access and sustain suitable accommodation, education, training and employment opportunities. Identify safeguarding concerns, complete appropriate risk assessments and eliminate mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mand
Head of Procurement Directorate: Resources Reporting to: Director of Finance, Procurement and Audit Location: Tower Hamlets (Hybrid Working Available) Lead Procurement Transformation. Deliver Better Outcomes. Shape the Future. Are you an ambitious procurement leader ready to make a significant impact in one of London's most dynamic local authorities? Tower Hamlets is seeking an exceptionalHead of Procurementto provide strategic leadership for our corporate procurement function, overseeing approximately£450 million of third-party spend annually. This is a unique opportunity to influence how public services are commissioned, delivered and improved, ensuring maximum value for residents, communities and local businesses. As Head of Procurement, you will lead the continued transformation of procurement across the Council, driving innovation, commercial excellence and best practice while embedding a culture of continuous improvement and accountability. About the Role This is a highly visible leadership position where you will work closely with senior officers, elected members, partners and suppliers to shape and deliver the Council's procurement strategy. You will lead a service of up to22 procurement and commercial professionals, directly managing senior leaders within the function and ensuring procurement plays a central role in delivering the Council's strategic priorities. The role combines strategic leadership, commercial expertise and organisational influence, providing the opportunity to drive meaningful change across a large and complex public sector organisation. Key Responsibilities You will: Lead and deliver the Council's procurement transformation programme, championing innovation, efficiency and best value. Develop and implement the Council's procurement strategy, ensuring compliance with legislation, regulations and best practice. Provide expert procurement and commercial advice to Corporate Directors, Directors, Members and senior stakeholders. Take overall responsibility for procurement governance, contract management frameworks and procurement policies. Lead major commercial negotiations and supplier relationships on behalf of the Council. Identify and deliver sustainable savings, efficiencies and commercial benefits across a £450m spend portfolio. Support and challenge services to redesign delivery models and achieve improved outcomes for residents. Drive collaboration opportunities with other London boroughs and public sector organisations. Lead procurement input into major transformation programmes and strategic projects. Promote social value, sustainability, innovation and responsible procurement across all Council activities. Oversee procurement reporting, performance management and compliance monitoring. Manage procurement service budgets of approximately £2m. Represent the Council at local, regional and national forums, conferences and professional networks. What We're Looking For We're seeking a strategic and commercially astute leader with a proven track record of delivering results within a complex organisation. You'll bring: Essential Experience Significant experience leading a procurement function within a large, complex organisation in either the public or private sector. A demonstrable record of delivering procurement transformation, commercial savings and service improvements. Experience leading organisational and cultural change programmes. Strong experience managing budgets, teams and performance in a leadership capacity. A track record of developing innovative procurement and commercial strategies that deliver measurable outcomes. Experience working with senior stakeholders, executives, boards, elected members or equivalent governance structures. Essential Knowledge & Skills Deep expertise in procurement, sourcing, contract management and commercial strategy. Strong understanding of the financial, legal and governance requirements associated with procurement. The ability to develop and implement long-term strategic plans while maintaining operational delivery. Excellent negotiation, influencing and stakeholder management skills. Strong analytical capability and confidence using data to inform decision making. The ability to build high-performing teams and create a culture focused on excellence and continuous improvement. Qualifications Degree-level qualification or equivalent experience. Relevant professional qualification (such asCIPS) is highly desirable. Why Join Tower Hamlets? Tower Hamlets is one of the UK's most exciting and diverse boroughs, serving vibrant communities and delivering ambitious programmes that make a real difference to residents' lives. As Head of Procurement, you'll have the opportunity to: Influence strategic decisions at the highest level. Lead a high-profile transformation agenda. Manage significant commercial activity and expenditure. Drive innovation and best-value outcomes for local communities. Develop procurement excellence across a large and complex organisation. Build partnerships across London and the wider public sector. Our Values We are looking for leaders who embody the Council'sTOWER Values: Together- Collaborating across boundaries to achieve the best outcomes. Open- Communicating clearly and transparently. Willing- Challenging convention, innovating and taking accountability. Excellent- Inspiring high performance and continuous improvement. Respectful- Valuing diversity and putting communities at the heart of everything we do. Additional Information This role doesnot require a DBS check. Occasional evening and weekend working may be required to meet business needs. Flexibility to work across locations as required. Hybrid and flexible working arrangements available. Ready to Lead Change? If you're an inspiring procurement leader with the vision, commercial expertise and ambition to transform procurement services and deliver outstanding value for residents, we'd love to hear from you.
Aug 25, 2026
Full time
Head of Procurement Directorate: Resources Reporting to: Director of Finance, Procurement and Audit Location: Tower Hamlets (Hybrid Working Available) Lead Procurement Transformation. Deliver Better Outcomes. Shape the Future. Are you an ambitious procurement leader ready to make a significant impact in one of London's most dynamic local authorities? Tower Hamlets is seeking an exceptionalHead of Procurementto provide strategic leadership for our corporate procurement function, overseeing approximately£450 million of third-party spend annually. This is a unique opportunity to influence how public services are commissioned, delivered and improved, ensuring maximum value for residents, communities and local businesses. As Head of Procurement, you will lead the continued transformation of procurement across the Council, driving innovation, commercial excellence and best practice while embedding a culture of continuous improvement and accountability. About the Role This is a highly visible leadership position where you will work closely with senior officers, elected members, partners and suppliers to shape and deliver the Council's procurement strategy. You will lead a service of up to22 procurement and commercial professionals, directly managing senior leaders within the function and ensuring procurement plays a central role in delivering the Council's strategic priorities. The role combines strategic leadership, commercial expertise and organisational influence, providing the opportunity to drive meaningful change across a large and complex public sector organisation. Key Responsibilities You will: Lead and deliver the Council's procurement transformation programme, championing innovation, efficiency and best value. Develop and implement the Council's procurement strategy, ensuring compliance with legislation, regulations and best practice. Provide expert procurement and commercial advice to Corporate Directors, Directors, Members and senior stakeholders. Take overall responsibility for procurement governance, contract management frameworks and procurement policies. Lead major commercial negotiations and supplier relationships on behalf of the Council. Identify and deliver sustainable savings, efficiencies and commercial benefits across a £450m spend portfolio. Support and challenge services to redesign delivery models and achieve improved outcomes for residents. Drive collaboration opportunities with other London boroughs and public sector organisations. Lead procurement input into major transformation programmes and strategic projects. Promote social value, sustainability, innovation and responsible procurement across all Council activities. Oversee procurement reporting, performance management and compliance monitoring. Manage procurement service budgets of approximately £2m. Represent the Council at local, regional and national forums, conferences and professional networks. What We're Looking For We're seeking a strategic and commercially astute leader with a proven track record of delivering results within a complex organisation. You'll bring: Essential Experience Significant experience leading a procurement function within a large, complex organisation in either the public or private sector. A demonstrable record of delivering procurement transformation, commercial savings and service improvements. Experience leading organisational and cultural change programmes. Strong experience managing budgets, teams and performance in a leadership capacity. A track record of developing innovative procurement and commercial strategies that deliver measurable outcomes. Experience working with senior stakeholders, executives, boards, elected members or equivalent governance structures. Essential Knowledge & Skills Deep expertise in procurement, sourcing, contract management and commercial strategy. Strong understanding of the financial, legal and governance requirements associated with procurement. The ability to develop and implement long-term strategic plans while maintaining operational delivery. Excellent negotiation, influencing and stakeholder management skills. Strong analytical capability and confidence using data to inform decision making. The ability to build high-performing teams and create a culture focused on excellence and continuous improvement. Qualifications Degree-level qualification or equivalent experience. Relevant professional qualification (such asCIPS) is highly desirable. Why Join Tower Hamlets? Tower Hamlets is one of the UK's most exciting and diverse boroughs, serving vibrant communities and delivering ambitious programmes that make a real difference to residents' lives. As Head of Procurement, you'll have the opportunity to: Influence strategic decisions at the highest level. Lead a high-profile transformation agenda. Manage significant commercial activity and expenditure. Drive innovation and best-value outcomes for local communities. Develop procurement excellence across a large and complex organisation. Build partnerships across London and the wider public sector. Our Values We are looking for leaders who embody the Council'sTOWER Values: Together- Collaborating across boundaries to achieve the best outcomes. Open- Communicating clearly and transparently. Willing- Challenging convention, innovating and taking accountability. Excellent- Inspiring high performance and continuous improvement. Respectful- Valuing diversity and putting communities at the heart of everything we do. Additional Information This role doesnot require a DBS check. Occasional evening and weekend working may be required to meet business needs. Flexibility to work across locations as required. Hybrid and flexible working arrangements available. Ready to Lead Change? If you're an inspiring procurement leader with the vision, commercial expertise and ambition to transform procurement services and deliver outstanding value for residents, we'd love to hear from you.
ER Lead (Trade Union Relations) London Borough of Tower Hamlets £550 per day (Inside IR35) 6 Month Contract Hybrid Working About the Role Tower Hamlets Council is seeking an experienced interim ER Lead with deep specialist experience and knowledge in negotiations and consultation with trade union representatives in local government. This role holder will need to work at pace to address long standing disputes and failures to agree between parties by proposing professionally informed, evidence based and pragmatic solutions to reach satisfactory resolution to the Director of HR&OD. Alongside this the post holder will lead on a number of complex, high level ER cases ensuring that these reach timely resolution in line with the Councils policies and procedures. This role will also include developing Standard Operating and decision making approaches that achieve consistency and compliance across all ER activities to reduce case work escalation and ensure adherence to policies, procedures and the ACAS codes, working with colleagues in HR&OD to build competence and embed continuous improvement, playing a key role in strengthening and modernising employee and industrial relations across the Council. This is a high profile role requires a skilled trade union negotiator and employee relations professional who can operate confidently in a complex, unionised, fast paced environment working alongside services and with legal colleagues to ensure constructive relationships and partnership working, effective consultation that drives positive workforce outcomes and employee relations. Key Responsibilities Build and maintain effective, professional and collaborative trade union relationships. Create workflows, standard operating procedures and compliance / quality checks that ensure ER is managed effectively, consistently and in line with core policies and legislation. Lead and coordinate formal consultation and negotiation activity across the organisation. Support major organisational change, transformation and restructuring programmes. Work with senior leaders to develop effective employee and industrial relations strategies. Ensure compliance with collective consultation requirements and employment legislation. Manage the resolution of complex and high level ER issues, disputes and industrial relations matter at pace. Provide expert advice to managers and HR colleagues on consultation, negotiation and employee relations. Identify organisational risks and opportunities relating to workforce and union relations and be accountable for the plan to manage these. Promote early resolution approaches and proactive partnership working. Contribute to the development of employment policies, procedures and workforce initiatives. Monitor trends, issues and emerging risks across employee and industrial relations activity. Experience Required We are looking for an individual who can demonstrate: An experienced trade union negotiator who has significant experience of reaching solutions on matters of dispute. The ability to work at pace and with initiative to reduce disputes compliantly in a way that maintains positive relationships with trade unions. Significant experience working within employee relations, industrial relations or workforce relations in a public sector environment. Experience leading engagement with Trade Unions in a large and complex organisation. Proven experience supporting organisational change and consultation processes. Strong knowledge of employment law, collective consultation and industrial relations practice or trade union legislation. Experience advising senior leaders on complex workforce matters. Experience formal negotiation and consultation with Trade Unions with the ability to influence in challenging and politically sensitive environments. Strong understanding of employee relations risk management. Experience developing positive stakeholder relationships across multiple groups and interests. Knowledge and Skills Excellent negotiation, communication and relationship-building skills. Strong influencing and negotiation capability. Ability to manage conflict constructively and professionally. Strong judgement and political awareness.
Aug 24, 2026
Full time
ER Lead (Trade Union Relations) London Borough of Tower Hamlets £550 per day (Inside IR35) 6 Month Contract Hybrid Working About the Role Tower Hamlets Council is seeking an experienced interim ER Lead with deep specialist experience and knowledge in negotiations and consultation with trade union representatives in local government. This role holder will need to work at pace to address long standing disputes and failures to agree between parties by proposing professionally informed, evidence based and pragmatic solutions to reach satisfactory resolution to the Director of HR&OD. Alongside this the post holder will lead on a number of complex, high level ER cases ensuring that these reach timely resolution in line with the Councils policies and procedures. This role will also include developing Standard Operating and decision making approaches that achieve consistency and compliance across all ER activities to reduce case work escalation and ensure adherence to policies, procedures and the ACAS codes, working with colleagues in HR&OD to build competence and embed continuous improvement, playing a key role in strengthening and modernising employee and industrial relations across the Council. This is a high profile role requires a skilled trade union negotiator and employee relations professional who can operate confidently in a complex, unionised, fast paced environment working alongside services and with legal colleagues to ensure constructive relationships and partnership working, effective consultation that drives positive workforce outcomes and employee relations. Key Responsibilities Build and maintain effective, professional and collaborative trade union relationships. Create workflows, standard operating procedures and compliance / quality checks that ensure ER is managed effectively, consistently and in line with core policies and legislation. Lead and coordinate formal consultation and negotiation activity across the organisation. Support major organisational change, transformation and restructuring programmes. Work with senior leaders to develop effective employee and industrial relations strategies. Ensure compliance with collective consultation requirements and employment legislation. Manage the resolution of complex and high level ER issues, disputes and industrial relations matter at pace. Provide expert advice to managers and HR colleagues on consultation, negotiation and employee relations. Identify organisational risks and opportunities relating to workforce and union relations and be accountable for the plan to manage these. Promote early resolution approaches and proactive partnership working. Contribute to the development of employment policies, procedures and workforce initiatives. Monitor trends, issues and emerging risks across employee and industrial relations activity. Experience Required We are looking for an individual who can demonstrate: An experienced trade union negotiator who has significant experience of reaching solutions on matters of dispute. The ability to work at pace and with initiative to reduce disputes compliantly in a way that maintains positive relationships with trade unions. Significant experience working within employee relations, industrial relations or workforce relations in a public sector environment. Experience leading engagement with Trade Unions in a large and complex organisation. Proven experience supporting organisational change and consultation processes. Strong knowledge of employment law, collective consultation and industrial relations practice or trade union legislation. Experience advising senior leaders on complex workforce matters. Experience formal negotiation and consultation with Trade Unions with the ability to influence in challenging and politically sensitive environments. Strong understanding of employee relations risk management. Experience developing positive stakeholder relationships across multiple groups and interests. Knowledge and Skills Excellent negotiation, communication and relationship-building skills. Strong influencing and negotiation capability. Ability to manage conflict constructively and professionally. Strong judgement and political awareness.
London Borough of Tower Hamlets is seeking an experienced interim ER Lead in a Council environment. The role focuses on negotiations with trade unions, guiding consultation processes and delivering compliant employee relations strategies within a fast-paced, high-profile setting. You will lead complex ER cases, develop standard operating procedures, and work with HR&OD to modernise industrial relations while ensuring adherence to policies, legislation and ACAS codes.
Aug 24, 2026
Full time
London Borough of Tower Hamlets is seeking an experienced interim ER Lead in a Council environment. The role focuses on negotiations with trade unions, guiding consultation processes and delivering compliant employee relations strategies within a fast-paced, high-profile setting. You will lead complex ER cases, develop standard operating procedures, and work with HR&OD to modernise industrial relations while ensuring adherence to policies, legislation and ACAS codes.
Senior M&E Engineer (Waste & Gas) - Harlow District Council Location, Harlow Full time, Temporary 12 Months Contract £350.88 PAYE per day Closing Date: Monday 24th August 2026 Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit a temporary Senior M&E Engineer on an initial 12months contract. Please note that this post requires the successful individual to be based on site. Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively. Job Purpose: Working as part of the Housing & Property Operations team within Harlow Council, the Compliance Gas and Water Officer will support the Compliance Manager Gas and Water in delivering an accurate, efficient and customer-focused compliance assurance service across Council housing assets. The post holder will provide technical and operational support to Housing & Property Operations teams and the wider Council on gas, heating, hot water, water hygiene and compliance matters, assisting with inspections, contractor monitoring, performance reporting, risk management and the supervision of two inspectors. Support the Compliance Manager of Gas and Water in delivering statutory and regulatory compliance duties relating to domestic gas, heating, hot water, water hygiene and associated mechanical services. Provide technical advice and support to Housing & Property Operations teams, other Council services, residents, contractors and stakeholders on gas and water compliance matters. Assist in the supervision and coordination of two inspectors, including allocation of inspection activity, quality checks, record keeping and escalation of technical or performance issues. Support the management of contractors by monitoring performance, reviewing completed works, challenging poor standards, verifying variations, and contributing to KPI reporting. Undertake and coordinate pre- and post-inspections, site surveys, quality inspections and technical checks to ensure works are delivered safely, on time, within budget and to the required technical and contractual standards. Review specifications, schedules of work, technical drawings, risk assessments, method statements and contractor documentation to ensure they meet Council requirements and relevant legislation. Maintain awareness of legislation, statutory requirements, Approved Codes of Practice, British Standards, Gas Safety Regulations, Building Regulations, HSG274, CDM 2015 and other relevant compliance guidance. Contribute to the identification of defects, trends, recurring repairs, compliance risks and opportunities for value for money improvements across gas, water and mechanical assets. Assist with planned preventative maintenance, refurbishment programmes, project-based works and investment planning relating to heating, hot water, water hygiene and associated mechanical systems. Prepare clear reports, inspection records, spreadsheets, briefings and technical information for managers, colleagues, residents, contractors and other stakeholders. Respond to enquiries and requests for information in a timely, professional and customer-focused manner. Maintain accurate manual and electronic records to support compliance monitoring, audit requirements, payment verification and effective asset management. Support health and safety, risk management, safeguarding, equality and diversity, data protection and Council policy requirements in all areas of work. Undertake other duties commensurate with the grade, skills, knowledge and experience of the post holder. The experience you will bring: Experience in a comparable gas, water compliance, public sector, social housing or water hygiene role, including pre- and post-inspections, contractor performance monitoring, KPI reporting and ensuring works are delivered safely, on time, within budget and to the required technical and contractual standards. Working knowledge of measured term contracts, partnering arrangements, project-based works and payment verification processes. Strong technical knowledge of gas and water compliance requirements, schedules of rates, technical drawings, health and safety legislation, CDM 2015, risk management and contractor compliance standards. Relevant ACS qualification units, equivalent to NVQ Level 4, including CCN1, CENWAT, CPA1 and CKR1. Water Regulations qualification, Legionella awareness training, or demonstrable equivalent experience in gas and water compliance. Commercial gas ACS units, such as CIGA1, TPCP1A, CORT1, CODNCO1, COCN1, CDGA1, and ICPN1. Legionella duty-holder training. Heat metering and HNTAS compliance. Basic competence in electrical systems
Aug 22, 2026
Full time
Senior M&E Engineer (Waste & Gas) - Harlow District Council Location, Harlow Full time, Temporary 12 Months Contract £350.88 PAYE per day Closing Date: Monday 24th August 2026 Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit a temporary Senior M&E Engineer on an initial 12months contract. Please note that this post requires the successful individual to be based on site. Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively. Job Purpose: Working as part of the Housing & Property Operations team within Harlow Council, the Compliance Gas and Water Officer will support the Compliance Manager Gas and Water in delivering an accurate, efficient and customer-focused compliance assurance service across Council housing assets. The post holder will provide technical and operational support to Housing & Property Operations teams and the wider Council on gas, heating, hot water, water hygiene and compliance matters, assisting with inspections, contractor monitoring, performance reporting, risk management and the supervision of two inspectors. Support the Compliance Manager of Gas and Water in delivering statutory and regulatory compliance duties relating to domestic gas, heating, hot water, water hygiene and associated mechanical services. Provide technical advice and support to Housing & Property Operations teams, other Council services, residents, contractors and stakeholders on gas and water compliance matters. Assist in the supervision and coordination of two inspectors, including allocation of inspection activity, quality checks, record keeping and escalation of technical or performance issues. Support the management of contractors by monitoring performance, reviewing completed works, challenging poor standards, verifying variations, and contributing to KPI reporting. Undertake and coordinate pre- and post-inspections, site surveys, quality inspections and technical checks to ensure works are delivered safely, on time, within budget and to the required technical and contractual standards. Review specifications, schedules of work, technical drawings, risk assessments, method statements and contractor documentation to ensure they meet Council requirements and relevant legislation. Maintain awareness of legislation, statutory requirements, Approved Codes of Practice, British Standards, Gas Safety Regulations, Building Regulations, HSG274, CDM 2015 and other relevant compliance guidance. Contribute to the identification of defects, trends, recurring repairs, compliance risks and opportunities for value for money improvements across gas, water and mechanical assets. Assist with planned preventative maintenance, refurbishment programmes, project-based works and investment planning relating to heating, hot water, water hygiene and associated mechanical systems. Prepare clear reports, inspection records, spreadsheets, briefings and technical information for managers, colleagues, residents, contractors and other stakeholders. Respond to enquiries and requests for information in a timely, professional and customer-focused manner. Maintain accurate manual and electronic records to support compliance monitoring, audit requirements, payment verification and effective asset management. Support health and safety, risk management, safeguarding, equality and diversity, data protection and Council policy requirements in all areas of work. Undertake other duties commensurate with the grade, skills, knowledge and experience of the post holder. The experience you will bring: Experience in a comparable gas, water compliance, public sector, social housing or water hygiene role, including pre- and post-inspections, contractor performance monitoring, KPI reporting and ensuring works are delivered safely, on time, within budget and to the required technical and contractual standards. Working knowledge of measured term contracts, partnering arrangements, project-based works and payment verification processes. Strong technical knowledge of gas and water compliance requirements, schedules of rates, technical drawings, health and safety legislation, CDM 2015, risk management and contractor compliance standards. Relevant ACS qualification units, equivalent to NVQ Level 4, including CCN1, CENWAT, CPA1 and CKR1. Water Regulations qualification, Legionella awareness training, or demonstrable equivalent experience in gas and water compliance. Commercial gas ACS units, such as CIGA1, TPCP1A, CORT1, CODNCO1, COCN1, CDGA1, and ICPN1. Legionella duty-holder training. Heat metering and HNTAS compliance. Basic competence in electrical systems
Harlow District Council seeks a Senior M&E Engineer (Waste & Gas) to join the Housing & Property Operations team on a 12-month contract. The role is on-site in Harlow, full-time, temporary, with a daily PAYE rate of £350.88. You will support the Compliance Manager Gas and Water in delivering a comprehensive compliance service across council housing assets. You will supervise two inspectors, monitor contractors, produce KPI reports, and ensure works meet safety and contractual standards, covering
Aug 21, 2026
Full time
Harlow District Council seeks a Senior M&E Engineer (Waste & Gas) to join the Housing & Property Operations team on a 12-month contract. The role is on-site in Harlow, full-time, temporary, with a daily PAYE rate of £350.88. You will support the Compliance Manager Gas and Water in delivering a comprehensive compliance service across council housing assets. You will supervise two inspectors, monitor contractors, produce KPI reports, and ensure works meet safety and contractual standards, covering
Client: Charnwood Borough Council Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Work Pattern: Office Based - Charnwood Borough Council - 9am till 4pm - 32.5 hours a week PAYE Pay Rate: £13.47 per hour Main purpose The main purpose of the Customer Advisor role is to provide front-line support to residents with waste and recycling enquiries. You would answer calls and emails, provide accurate information about bin collections and recycling, resolve customer problems, record requests on the CRM system, and Typical day Answer customer calls and emails. Deal with missed bin collections and service requests. Check information and explain solutions to customers. Update the CRM system. Pass complicated issues to the Waste Team. Handle ahigh volume of enquiries. Key skills Goodcustomer service Excellentcommunication Goodlistening and problem-solving Attention to detail GoodIT/CRM skills Ability to work underpressure Professional and patient attitude Goodteamwork
Aug 20, 2026
Full time
Client: Charnwood Borough Council Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Work Pattern: Office Based - Charnwood Borough Council - 9am till 4pm - 32.5 hours a week PAYE Pay Rate: £13.47 per hour Main purpose The main purpose of the Customer Advisor role is to provide front-line support to residents with waste and recycling enquiries. You would answer calls and emails, provide accurate information about bin collections and recycling, resolve customer problems, record requests on the CRM system, and Typical day Answer customer calls and emails. Deal with missed bin collections and service requests. Check information and explain solutions to customers. Update the CRM system. Pass complicated issues to the Waste Team. Handle ahigh volume of enquiries. Key skills Goodcustomer service Excellentcommunication Goodlistening and problem-solving Attention to detail GoodIT/CRM skills Ability to work underpressure Professional and patient attitude Goodteamwork
Liverpool City Council Job Description Job Title: Transport for City Regions (TCR) Programme Director Directorate: Neighbourhoods and Housing Service Area: Sustainable Transport, Highways & Parking Competency Level: 3 Job Type: Hybrid Location: Cunard Building Disclosure and Barring Service (DBS): Not applicable Job Evaluation Ref No: OR102381 PAYE: £750.00 per day Deadline - 29th May 2026 Job Purpose To act as the Programme Director for Transport for City Regions (TCR) programmes and projects, ensuring the efficient delivery of key projects and programmes of work, being part of the TCR portfolio. The TCR portfolio from 2027/32 will be upwards of £168M, and this role will take ownership and key management duties on large scale, high value, complex and high priority programmes and projects with Programme values ranging from approximately £5 million to £40 million. The role is to ensure, on behalf of the council, best value, cost effectiveness, and managing and developing priority and high profile schemes within this major capital programme, adhering to THP governance, the Council's Corporate Governance and reporting, and Liverpool City Region Combined Authority (LCRCA) governance and reporting. The Programme Director will provide leadership to ensure that through delivery of this key capital programme of works, Liverpool City Council meets its aims, core values, and business objectives as set out in the City Plan. The Programme Director will engage and work with key stakeholders and other key partners at senior management/director level to develop and sustain the ability of LCC, directly or through strategic partners, to deliver to programme and budget, and to associated Grant Funding Agreements (GFAs). The post holder will join the TCR team to help deliver a complex capital programme of investment in highways, active travel, and public transport improvements, helping the council and the Region meet its economic growth, connectivity, and climate change targets. The Programme Director will be responsible for developing permanent capability and staff development to enable the council to plan and resource across capital programmes for successful delivery on behalf of the council through this Portfolio and wider across THP. Working in partnership with senior internal and external stakeholders, the role will work in collaboration with LCRCA and other key stakeholders to foster a commercially focused, inclusive service provision, to deliver for the businesses and communities in the city. Directly Responsible For Delivery teams on assigned priority programmes and projects, including Programme and Project Leads. Multi-disciplinary teams of permanent staff and consultancy/contract support services procured by the council, each programme/project having teams of upwards of 20 persons across all disciplines. Management and delivery of multiple programmes and projects including project management, commercial management, scheduling, risk management, design delivery from concept to completion, tendering for construction, and site delivery. Project initiation documentation, procurements, and contracts required for successful delivery of assigned programmes and projects. Directly Responsible To TCR Board, comprising TCR Portfolio Director and other Board members including THP Heads of Service, Director, and representation from City Development and LCRCA. Ownership of regular reporting to TCR Board, presenting project status of various projects through project managers, ensuring compliance with LCC and LCRCA Gateways for governance, delivery, and budget. Main Areas of Responsibility Key Responsibilities Accountable for high priority and key projects from TCR Portfolio (£168 million, ). Responsible for programmes of works and associated projects delivered on time, cost, and quality, engaging key internal and external stakeholders. Develop, manage, and influence schedules and cost plans for projects and programmes. Develop, coach, and line manage junior staff, supporting HR and Improvement Delivery Team with learning and development. Supervision and Management Responsibility Plan meaningful one to one conversations, quality appraisals, and workforce development for direct reports. Assess staff performance and set target levels relative to TCR portfolio. Create positive learning environment via delegation and mentoring. Participate in staff training, disciplinary standards, and development opportunities to improve service delivery. Budget and Financial Responsibility Accountable for management and control of delegated capital and revenue budgets (TCR projects upwards of £15 million per annum). Ensure value for money and compliance with standing orders and financial regulations. Report financial issues to TCR Board, Portfolio Director, or Director of THP, and maintain financial records. Use performance and financial benchmarking data to identify improvement opportunities. Social Value Responsibility Drive social value through all activities, ensuring social, economic, and environmental benefits for council, residents, and communities. Physical Demands of the Job Undertake site visits, including during adverse weather conditions. Corporate Responsibility Contribute to the Council Plan. Promote excellent customer service internally and externally. Commit to customer excellence through feedback and continuous improvement. Make the council a great place to work, engaging in team meetings, training, and managing performance. Support equal opportunities and non discriminatory practices. Person Specification Qualification and Training Essential Degree in relevant academic subject or equivalent professional experience in construction/transport sectors. Good knowledge of Business Case development, e.g., public sector funding in the UK. Qualification/experience in project management (APM PMQ, PRINCE2, MSP, NEC4 ECC Accreditation or equivalent). Desirable Continued professional development in management. Registered with Engineering Council and Chartered (e.g., ICE, CIHT, IStructE, RICS, APM). Full UK Driving Licence. Experience Essential Leading large complex programmes, especially in Transport/infrastructure sectors, within tight budgets and timelines. Commissioning and understanding quantitative assessments (QCRA, QSRA). Preparing and presenting complex information to senior managers and stakeholders. Commissioning, briefing, and monitoring external consultants/service providers. Presenting issues to senior managers, elected members, and associated bodies. Desirable Preparing contract documentation, procurement, contract administration, and financial control of civil/highway engineering projects. Skills / Abilities Essential Excellent project/programme management and direction skills. Demonstrable commercial awareness, including contract management. Comprehensive understanding of professional standards, legislation, and codes relevant to physical regeneration and development. Desirable IT literate: MS Project, Office, and other relevant software. Exercise effective judgment for planning, funding opportunities, and service improvement. Understanding professional/technical standards, legislation, and codes relevant to highways, infrastructure, and development. Commitment Essential Commitment to highest levels of professional conduct and continued professional development. Ensure effective implementation of Council policies and achievement of objectives, including financial and budget targets.
Aug 09, 2026
Full time
Liverpool City Council Job Description Job Title: Transport for City Regions (TCR) Programme Director Directorate: Neighbourhoods and Housing Service Area: Sustainable Transport, Highways & Parking Competency Level: 3 Job Type: Hybrid Location: Cunard Building Disclosure and Barring Service (DBS): Not applicable Job Evaluation Ref No: OR102381 PAYE: £750.00 per day Deadline - 29th May 2026 Job Purpose To act as the Programme Director for Transport for City Regions (TCR) programmes and projects, ensuring the efficient delivery of key projects and programmes of work, being part of the TCR portfolio. The TCR portfolio from 2027/32 will be upwards of £168M, and this role will take ownership and key management duties on large scale, high value, complex and high priority programmes and projects with Programme values ranging from approximately £5 million to £40 million. The role is to ensure, on behalf of the council, best value, cost effectiveness, and managing and developing priority and high profile schemes within this major capital programme, adhering to THP governance, the Council's Corporate Governance and reporting, and Liverpool City Region Combined Authority (LCRCA) governance and reporting. The Programme Director will provide leadership to ensure that through delivery of this key capital programme of works, Liverpool City Council meets its aims, core values, and business objectives as set out in the City Plan. The Programme Director will engage and work with key stakeholders and other key partners at senior management/director level to develop and sustain the ability of LCC, directly or through strategic partners, to deliver to programme and budget, and to associated Grant Funding Agreements (GFAs). The post holder will join the TCR team to help deliver a complex capital programme of investment in highways, active travel, and public transport improvements, helping the council and the Region meet its economic growth, connectivity, and climate change targets. The Programme Director will be responsible for developing permanent capability and staff development to enable the council to plan and resource across capital programmes for successful delivery on behalf of the council through this Portfolio and wider across THP. Working in partnership with senior internal and external stakeholders, the role will work in collaboration with LCRCA and other key stakeholders to foster a commercially focused, inclusive service provision, to deliver for the businesses and communities in the city. Directly Responsible For Delivery teams on assigned priority programmes and projects, including Programme and Project Leads. Multi-disciplinary teams of permanent staff and consultancy/contract support services procured by the council, each programme/project having teams of upwards of 20 persons across all disciplines. Management and delivery of multiple programmes and projects including project management, commercial management, scheduling, risk management, design delivery from concept to completion, tendering for construction, and site delivery. Project initiation documentation, procurements, and contracts required for successful delivery of assigned programmes and projects. Directly Responsible To TCR Board, comprising TCR Portfolio Director and other Board members including THP Heads of Service, Director, and representation from City Development and LCRCA. Ownership of regular reporting to TCR Board, presenting project status of various projects through project managers, ensuring compliance with LCC and LCRCA Gateways for governance, delivery, and budget. Main Areas of Responsibility Key Responsibilities Accountable for high priority and key projects from TCR Portfolio (£168 million, ). Responsible for programmes of works and associated projects delivered on time, cost, and quality, engaging key internal and external stakeholders. Develop, manage, and influence schedules and cost plans for projects and programmes. Develop, coach, and line manage junior staff, supporting HR and Improvement Delivery Team with learning and development. Supervision and Management Responsibility Plan meaningful one to one conversations, quality appraisals, and workforce development for direct reports. Assess staff performance and set target levels relative to TCR portfolio. Create positive learning environment via delegation and mentoring. Participate in staff training, disciplinary standards, and development opportunities to improve service delivery. Budget and Financial Responsibility Accountable for management and control of delegated capital and revenue budgets (TCR projects upwards of £15 million per annum). Ensure value for money and compliance with standing orders and financial regulations. Report financial issues to TCR Board, Portfolio Director, or Director of THP, and maintain financial records. Use performance and financial benchmarking data to identify improvement opportunities. Social Value Responsibility Drive social value through all activities, ensuring social, economic, and environmental benefits for council, residents, and communities. Physical Demands of the Job Undertake site visits, including during adverse weather conditions. Corporate Responsibility Contribute to the Council Plan. Promote excellent customer service internally and externally. Commit to customer excellence through feedback and continuous improvement. Make the council a great place to work, engaging in team meetings, training, and managing performance. Support equal opportunities and non discriminatory practices. Person Specification Qualification and Training Essential Degree in relevant academic subject or equivalent professional experience in construction/transport sectors. Good knowledge of Business Case development, e.g., public sector funding in the UK. Qualification/experience in project management (APM PMQ, PRINCE2, MSP, NEC4 ECC Accreditation or equivalent). Desirable Continued professional development in management. Registered with Engineering Council and Chartered (e.g., ICE, CIHT, IStructE, RICS, APM). Full UK Driving Licence. Experience Essential Leading large complex programmes, especially in Transport/infrastructure sectors, within tight budgets and timelines. Commissioning and understanding quantitative assessments (QCRA, QSRA). Preparing and presenting complex information to senior managers and stakeholders. Commissioning, briefing, and monitoring external consultants/service providers. Presenting issues to senior managers, elected members, and associated bodies. Desirable Preparing contract documentation, procurement, contract administration, and financial control of civil/highway engineering projects. Skills / Abilities Essential Excellent project/programme management and direction skills. Demonstrable commercial awareness, including contract management. Comprehensive understanding of professional standards, legislation, and codes relevant to physical regeneration and development. Desirable IT literate: MS Project, Office, and other relevant software. Exercise effective judgment for planning, funding opportunities, and service improvement. Understanding professional/technical standards, legislation, and codes relevant to highways, infrastructure, and development. Commitment Essential Commitment to highest levels of professional conduct and continued professional development. Ensure effective implementation of Council policies and achievement of objectives, including financial and budget targets.
Carrington Blake Recruitment is seeking an experienced Carpenter (1st & 2nd Fix) to work on council housing repairs in Redditch. The role involves performing 1st and 2nd fix carpentry across occupied and void properties, with a focus on quality and safety, and a company vehicle provided. You will fit doors, frames, architraves, skirting boards, kitchens and timber fixtures, while maintaining paperwork and adhering to health and safety guidelines.
Aug 07, 2026
Full time
Carrington Blake Recruitment is seeking an experienced Carpenter (1st & 2nd Fix) to work on council housing repairs in Redditch. The role involves performing 1st and 2nd fix carpentry across occupied and void properties, with a focus on quality and safety, and a company vehicle provided. You will fit doors, frames, architraves, skirting boards, kitchens and timber fixtures, while maintaining paperwork and adhering to health and safety guidelines.
Job Description - EHCP Coordinator / SEND Casework Officer Job Title EHCP Coordinator / SEND Casework Officer Location Remote working Contract Temporary Rate £280 per day Umbrella End Date 23/10/2026 DBS Requirement Enhanced DBS (subject to confirmation) Role Purpose To manage the statutory elements of the Education, Health and Care Needs Assessment (EHCNA), Education, Health and Care Plan (EHCP) and Annual Review processes for children and young people with special educational needs and disabilities (SEND). The postholder will manage a caseload of children and young people with complex additional needs, ensuring EHCPs are developed, maintained and reviewed in line with statutory requirements, SEND legislation and Local Authority procedures. The role involves working collaboratively with families, schools, health professionals, social care colleagues and other agencies to ensure children and young people receive appropriate educational support and provision. Key Responsibilities Manage a caseload of children and young people with SEND, overseeing EHCP assessments, reviews and amendments. Coordinate the statutory EHC Needs Assessment process, ensuring deadlines and legal requirements are met. Draft, amend and maintain high-quality EHCPs that accurately reflect the needs, outcomes and provision required. Facilitate and attend Annual Review meetings with parents/carers, schools and professionals. Work closely with SENCOs, education providers, health professionals and social care teams to gather relevant information and advice. Prepare and present cases to SEND panels where required, implementing decisions and providing feedback to stakeholders. Support the identification and securing of appropriate educational placements and provision. Negotiate with schools, settings and external providers regarding SEND provision. Resolve issues arising from casework, working collaboratively with families and partner agencies. Maintain accurate case records and update SEND case management systems in line with agreed processes. Ensure all statutory processes are completed within required timescales. Support responses to complaints, mediation, Local Government Ombudsman enquiries and SEND Tribunal processes where required. Contribute to the continuous improvement of SEND services, policies and procedures. Deliver a professional and customer-focused service to children, young people and their families. Essential Experience Experience managing EHCP or SEND casework within a Local Authority, education or related setting. Experience of working with children and young people with special educational needs and disabilities. Strong understanding of the SEND Code of Practice, Children and Families Act 2014 and EHCP statutory processes. Experience writing, reviewing or amending EHCPs or person-centred plans. Experience coordinating Annual Reviews and multi-agency meetings. Experience working with schools, parents/carers and professionals across education, health and social care. Experience managing a busy caseload and working to strict statutory deadlines. Strong administrative and organisational skills. Essential Skills Excellent written communication and report-writing skills. Strong attention to detail and ability to interpret professional reports. Ability to manage competing priorities and work independently. Confident communicating with families, schools and professionals. Strong negotiation, influencing and problem-solving skills. Ability to facilitate meetings and build effective working relationships. Good knowledge of Microsoft Office and case management systems. Desirable Experience Previous experience as an SEN Casework Officer, EHCP Coordinator or SEND Case Officer. Experience presenting cases to SEND panels. Experience supporting SEND mediation or tribunal processes. Experience working within a Local Authority SEND service. Suitable Previous Job Titles EHCP Coordinator SEND Casework Officer SEN Case Officer EHCP Casework Officer SEND Assessment & Review Officer SEN Officer
Aug 06, 2026
Full time
Job Description - EHCP Coordinator / SEND Casework Officer Job Title EHCP Coordinator / SEND Casework Officer Location Remote working Contract Temporary Rate £280 per day Umbrella End Date 23/10/2026 DBS Requirement Enhanced DBS (subject to confirmation) Role Purpose To manage the statutory elements of the Education, Health and Care Needs Assessment (EHCNA), Education, Health and Care Plan (EHCP) and Annual Review processes for children and young people with special educational needs and disabilities (SEND). The postholder will manage a caseload of children and young people with complex additional needs, ensuring EHCPs are developed, maintained and reviewed in line with statutory requirements, SEND legislation and Local Authority procedures. The role involves working collaboratively with families, schools, health professionals, social care colleagues and other agencies to ensure children and young people receive appropriate educational support and provision. Key Responsibilities Manage a caseload of children and young people with SEND, overseeing EHCP assessments, reviews and amendments. Coordinate the statutory EHC Needs Assessment process, ensuring deadlines and legal requirements are met. Draft, amend and maintain high-quality EHCPs that accurately reflect the needs, outcomes and provision required. Facilitate and attend Annual Review meetings with parents/carers, schools and professionals. Work closely with SENCOs, education providers, health professionals and social care teams to gather relevant information and advice. Prepare and present cases to SEND panels where required, implementing decisions and providing feedback to stakeholders. Support the identification and securing of appropriate educational placements and provision. Negotiate with schools, settings and external providers regarding SEND provision. Resolve issues arising from casework, working collaboratively with families and partner agencies. Maintain accurate case records and update SEND case management systems in line with agreed processes. Ensure all statutory processes are completed within required timescales. Support responses to complaints, mediation, Local Government Ombudsman enquiries and SEND Tribunal processes where required. Contribute to the continuous improvement of SEND services, policies and procedures. Deliver a professional and customer-focused service to children, young people and their families. Essential Experience Experience managing EHCP or SEND casework within a Local Authority, education or related setting. Experience of working with children and young people with special educational needs and disabilities. Strong understanding of the SEND Code of Practice, Children and Families Act 2014 and EHCP statutory processes. Experience writing, reviewing or amending EHCPs or person-centred plans. Experience coordinating Annual Reviews and multi-agency meetings. Experience working with schools, parents/carers and professionals across education, health and social care. Experience managing a busy caseload and working to strict statutory deadlines. Strong administrative and organisational skills. Essential Skills Excellent written communication and report-writing skills. Strong attention to detail and ability to interpret professional reports. Ability to manage competing priorities and work independently. Confident communicating with families, schools and professionals. Strong negotiation, influencing and problem-solving skills. Ability to facilitate meetings and build effective working relationships. Good knowledge of Microsoft Office and case management systems. Desirable Experience Previous experience as an SEN Casework Officer, EHCP Coordinator or SEND Case Officer. Experience presenting cases to SEND panels. Experience supporting SEND mediation or tribunal processes. Experience working within a Local Authority SEND service. Suitable Previous Job Titles EHCP Coordinator SEND Casework Officer SEN Case Officer EHCP Casework Officer SEND Assessment & Review Officer SEN Officer
