£37.76 an hour Full time Hybrid Context Working with a diverse payroll team consisting of 12 members, managing the payroll operations for approximately 2,920 school staff, 3,200 corporate staff, and around 200 external school staff. Maintaining close collaboration with our internal & external partners and software providers to ensure the smooth function of the Oracle payroll system. Job Purpose To administer the delivery of a comprehensive and efficient payroll service, that ensures staff are paid accurately and on time and in accordance with legislation, regulations and Council policy. To maintain the payroll service and develop systems and processes to monitor, evaluate and continually improve them. To manage the activity, performance and development of the payroll staff and systems. To provide specialist advice on all matters pertaining to payroll administration regulations and associated policies. Liaison with employers (corporate and schools) to ensure an efficient client service in line with the payroll SLA or contract. This is a hybrid role so not fully remote so the Officer will need to visit the office one or two days a week as necessary. If you think this job role is for you, please send your CV to This period closes on Friday July at 12:00.
Jul 17, 2025
Full time
£37.76 an hour Full time Hybrid Context Working with a diverse payroll team consisting of 12 members, managing the payroll operations for approximately 2,920 school staff, 3,200 corporate staff, and around 200 external school staff. Maintaining close collaboration with our internal & external partners and software providers to ensure the smooth function of the Oracle payroll system. Job Purpose To administer the delivery of a comprehensive and efficient payroll service, that ensures staff are paid accurately and on time and in accordance with legislation, regulations and Council policy. To maintain the payroll service and develop systems and processes to monitor, evaluate and continually improve them. To manage the activity, performance and development of the payroll staff and systems. To provide specialist advice on all matters pertaining to payroll administration regulations and associated policies. Liaison with employers (corporate and schools) to ensure an efficient client service in line with the payroll SLA or contract. This is a hybrid role so not fully remote so the Officer will need to visit the office one or two days a week as necessary. If you think this job role is for you, please send your CV to This period closes on Friday July at 12:00.
London Borough of Lambeth JOB DESCRIPTION Job Title: Payroll Technical Lead Directorate: Finance and Investment Division: Finance and Property Business Unit: Payroll and Pensions Grade: PO5 Responsible to: Payroll Manager Responsible for: Payroll Technical Officer Main purpose of post To support the day to day delivery of a comprehensive and efficient payroll service, managing the end to end payroll running process that ensures staff are paid on time and that statutory deductions, reporting and validation processes are carried out in a timely manner. Manage the efficient operation of the Lambeth bureau payroll running processes ensuring that net pay and other statutory and voluntary deductions are paid from the appropriate employer bank accounts and appropriate employer reports and statements are issued to the relevant employers in a timely manner within the set contract dates. Monitoring and validation of statutory returns and employer data submissions along with associated payments. Act as subject matter expert on Oracle Payroll functionality including the interface of other applications within Oracle, which will require close working with the Oracle Support Team. Key Accountabilities 1. To ensure the timely, efficient and effective delivery of the Lambeth Payroll Service data file transmission process that meet the needs of internal and external customers and that meet the business needs, priorities and objectives of the Council. E.g.: • Monthly payroll running. • Validation reports. • BACS file transmission to the Financial Transactions Service. • RTI. FPS and EPS file submissions. • Payroll file transfer for general ledger submission. • Other post payroll processes. 2. To act as the Payroll Service Business Lead on Oracle Payroll developments, functional specifications, reporting requirements, upgrades, system testing and user acceptance testing. 3. Supervise the output of specified work of the Payroll Technical Officer to ensure the timely, efficient and effective delivery of the payroll services. 4. Act as the key Liaison Officer with the Oracle Support Team to ensure • that Oracle payroll system issues are raised and monitored in a timely manner within the appropriate issues portal and also escalating to senior management as and when necessary and • knowledge of all payroll technical activities/functions is shared with the Oracle Support Team. 5. Manage and implement year end / start of new year payroll processes; • Supplementary payrolls. • Pay awards. • Pay increments. • P60, P6 and P9 uploads. • Tax code uplift. • Payroll new financial year period dates. • Voluntary deductions new rates (e.g. Unison). • Pensions Auto Enrolment thresholds. • Pensions banding (LGPS, TP, NHSPS). • EOY Pension returns. 6. To manage and ensure the production and distribution to employees/ers of bulk employee/er information, e.g.: • Payslips. • P60's. • Chargeability Reports. • Third Party Payments Reports. 7. Act as a key liaison officer with Finance, Oracle Support, Internal and External Audit in the reconciliation of the payroll responding to queries raised and resolving reconciliation issues. 8. Represent the Council at national and regional payroll forums and other related events and act as a key advisor to other authorities in the use of Oracle Payroll; the system developments, testing, upgrades and enhancements. 9. Build effective working relationships with Lambeth Pensions Service and other relevant external bodies to ensure that the management, validation and delivery of the monthly and year end pensions data submissions as outlined below are provided in a timely manner, directly reporting any issues or potential breaches in relation to the submission of data or payment of contributions to the Payroll Manager and Assistant Director of Payroll and Pensions.; • LGPS I-Connect. • LPFA employer portal. • Teachers' Pensions MDC/MCR and End of Year Certificate. • NHSPS electronic staff records. 10. Engage directly with employing bodies in the external payroll on-boarding set up understanding their business needs, managing the end to end Payroll bureau process (which involves liaising with the Financial Transaction Service and Oracle Support) and ensuring successful implementation. 11. Working with the Oracle Support Team, to manage and keep up to date user guidance notes/manuals on Oracle Payroll system processes. 12. Provide relevant reports to enable the Payroll Service delivery charges to be collected in a timely manner. 13. Provide payroll specific ad-hoc reporting for the use of payroll senior management as and when required. 14. To provide management reports to support the National Fraud Initiative process. 15. Foster an inclusive, diverse environment where every team member feels valued and supported as an individual; treated fairly and with respect; enabled and empowered to perform; supported and encouraged to achieve their potential. 16. Work collaboratively within the team to ensure the service is provided in a way that promotes the Council's approach to equality diversity and inclusion, at all times carrying out responsibilities/duties within the framework of the Council's EDI Strategy. 17. Deputise for the Payroll Manager on technical payroll system related matters in their absence. 18. To support in the delivery of a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. To drive council efforts in delivering the changes and improvements needed to meet its challenges in the short, medium and long term. 19. To pro-actively support management ensure the payroll service and transformation in relation to this service is consistent with the longer term political and service aspirations as set out in relevant organisational and service strategies. 20. To support management lead, develop and drive the changing role of the payroll service in becoming a support function that is proactive, takes ownership, and maximises benefit from technological changes, focuses on becoming a data led, value adding professional advisory and support function whilst also ensuring appropriate controls are in place in relation to transitional processing. 21. To support the Assistant Director of Payroll and Pensions in delivering a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. 22. Support the Assistant Director of Payroll and Pensions in developing a Payroll Digital Strategy to implement new IT tools to enhance the payroll service. 23. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. 24. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams. Organisational Expectations All Council managers are expected to work in a way which meets the Council's Core Values and Behaviours and supports the achievements of the Borough Plan outcomes. Management Duties To foster a teamwork approach to all staff and encourage taking ownership, responsibility, pro-activeness, delivering excellent customer service, accountability, ensuring outcomes are delivered by working collaboratively with others and mutual understanding of the part each plays in the overall provision of service delivery. Make most day-to-day operational management decisions and to amend the work priorities of own service area in order to respond effectively to emerging issues and changing corporate priorities, referring only those with high impact or political sensitivity • Manage recruitment processes including the probationary period, setting of objectives and work plans, performance monitoring and management including appraisals and staff development including training needs analysis for teams across a range of different activities and technical specialisms in accordance with council policies and IiP standards. • To maintain a risk management strategy and approach. • To take personal responsibility for the good use of the council's resources appropriate to the job level and work area. • To manage/support the delivery of timely responses to queries from Councillors, Media and other stakeholders in accordance with council procedures. • Ensure strategic and operational plans are in place to maintain business continuity, information security and risk management of all services. Generic Responsibilities To implement the Council's Equal Opportunities and Diversity policies and to work actively to overcome discrimination on grounds of age, disability, gender, race, religion/belief, sexuality or status in the Council's service. To take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations. To ensure that the Council's values, policies, procedures, Standing Orders and Financial Regulations and relevant external regulations, standards or legal requirements, including the Data Protection Act, the Computer Misuse Act . click apply for full job details
Jul 17, 2025
Full time
London Borough of Lambeth JOB DESCRIPTION Job Title: Payroll Technical Lead Directorate: Finance and Investment Division: Finance and Property Business Unit: Payroll and Pensions Grade: PO5 Responsible to: Payroll Manager Responsible for: Payroll Technical Officer Main purpose of post To support the day to day delivery of a comprehensive and efficient payroll service, managing the end to end payroll running process that ensures staff are paid on time and that statutory deductions, reporting and validation processes are carried out in a timely manner. Manage the efficient operation of the Lambeth bureau payroll running processes ensuring that net pay and other statutory and voluntary deductions are paid from the appropriate employer bank accounts and appropriate employer reports and statements are issued to the relevant employers in a timely manner within the set contract dates. Monitoring and validation of statutory returns and employer data submissions along with associated payments. Act as subject matter expert on Oracle Payroll functionality including the interface of other applications within Oracle, which will require close working with the Oracle Support Team. Key Accountabilities 1. To ensure the timely, efficient and effective delivery of the Lambeth Payroll Service data file transmission process that meet the needs of internal and external customers and that meet the business needs, priorities and objectives of the Council. E.g.: • Monthly payroll running. • Validation reports. • BACS file transmission to the Financial Transactions Service. • RTI. FPS and EPS file submissions. • Payroll file transfer for general ledger submission. • Other post payroll processes. 2. To act as the Payroll Service Business Lead on Oracle Payroll developments, functional specifications, reporting requirements, upgrades, system testing and user acceptance testing. 3. Supervise the output of specified work of the Payroll Technical Officer to ensure the timely, efficient and effective delivery of the payroll services. 4. Act as the key Liaison Officer with the Oracle Support Team to ensure • that Oracle payroll system issues are raised and monitored in a timely manner within the appropriate issues portal and also escalating to senior management as and when necessary and • knowledge of all payroll technical activities/functions is shared with the Oracle Support Team. 5. Manage and implement year end / start of new year payroll processes; • Supplementary payrolls. • Pay awards. • Pay increments. • P60, P6 and P9 uploads. • Tax code uplift. • Payroll new financial year period dates. • Voluntary deductions new rates (e.g. Unison). • Pensions Auto Enrolment thresholds. • Pensions banding (LGPS, TP, NHSPS). • EOY Pension returns. 6. To manage and ensure the production and distribution to employees/ers of bulk employee/er information, e.g.: • Payslips. • P60's. • Chargeability Reports. • Third Party Payments Reports. 7. Act as a key liaison officer with Finance, Oracle Support, Internal and External Audit in the reconciliation of the payroll responding to queries raised and resolving reconciliation issues. 8. Represent the Council at national and regional payroll forums and other related events and act as a key advisor to other authorities in the use of Oracle Payroll; the system developments, testing, upgrades and enhancements. 9. Build effective working relationships with Lambeth Pensions Service and other relevant external bodies to ensure that the management, validation and delivery of the monthly and year end pensions data submissions as outlined below are provided in a timely manner, directly reporting any issues or potential breaches in relation to the submission of data or payment of contributions to the Payroll Manager and Assistant Director of Payroll and Pensions.; • LGPS I-Connect. • LPFA employer portal. • Teachers' Pensions MDC/MCR and End of Year Certificate. • NHSPS electronic staff records. 10. Engage directly with employing bodies in the external payroll on-boarding set up understanding their business needs, managing the end to end Payroll bureau process (which involves liaising with the Financial Transaction Service and Oracle Support) and ensuring successful implementation. 11. Working with the Oracle Support Team, to manage and keep up to date user guidance notes/manuals on Oracle Payroll system processes. 12. Provide relevant reports to enable the Payroll Service delivery charges to be collected in a timely manner. 13. Provide payroll specific ad-hoc reporting for the use of payroll senior management as and when required. 14. To provide management reports to support the National Fraud Initiative process. 15. Foster an inclusive, diverse environment where every team member feels valued and supported as an individual; treated fairly and with respect; enabled and empowered to perform; supported and encouraged to achieve their potential. 16. Work collaboratively within the team to ensure the service is provided in a way that promotes the Council's approach to equality diversity and inclusion, at all times carrying out responsibilities/duties within the framework of the Council's EDI Strategy. 17. Deputise for the Payroll Manager on technical payroll system related matters in their absence. 18. To support in the delivery of a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. To drive council efforts in delivering the changes and improvements needed to meet its challenges in the short, medium and long term. 19. To pro-actively support management ensure the payroll service and transformation in relation to this service is consistent with the longer term political and service aspirations as set out in relevant organisational and service strategies. 20. To support management lead, develop and drive the changing role of the payroll service in becoming a support function that is proactive, takes ownership, and maximises benefit from technological changes, focuses on becoming a data led, value adding professional advisory and support function whilst also ensuring appropriate controls are in place in relation to transitional processing. 21. To support the Assistant Director of Payroll and Pensions in delivering a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. 22. Support the Assistant Director of Payroll and Pensions in developing a Payroll Digital Strategy to implement new IT tools to enhance the payroll service. 23. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. 24. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams. Organisational Expectations All Council managers are expected to work in a way which meets the Council's Core Values and Behaviours and supports the achievements of the Borough Plan outcomes. Management Duties To foster a teamwork approach to all staff and encourage taking ownership, responsibility, pro-activeness, delivering excellent customer service, accountability, ensuring outcomes are delivered by working collaboratively with others and mutual understanding of the part each plays in the overall provision of service delivery. Make most day-to-day operational management decisions and to amend the work priorities of own service area in order to respond effectively to emerging issues and changing corporate priorities, referring only those with high impact or political sensitivity • Manage recruitment processes including the probationary period, setting of objectives and work plans, performance monitoring and management including appraisals and staff development including training needs analysis for teams across a range of different activities and technical specialisms in accordance with council policies and IiP standards. • To maintain a risk management strategy and approach. • To take personal responsibility for the good use of the council's resources appropriate to the job level and work area. • To manage/support the delivery of timely responses to queries from Councillors, Media and other stakeholders in accordance with council procedures. • Ensure strategic and operational plans are in place to maintain business continuity, information security and risk management of all services. Generic Responsibilities To implement the Council's Equal Opportunities and Diversity policies and to work actively to overcome discrimination on grounds of age, disability, gender, race, religion/belief, sexuality or status in the Council's service. To take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations. To ensure that the Council's values, policies, procedures, Standing Orders and Financial Regulations and relevant external regulations, standards or legal requirements, including the Data Protection Act, the Computer Misuse Act . click apply for full job details
London Borough of Southwark Job Description: Procurement Officer - ERP System Implementation Position: Procurement Officer Location: London Borough of Southwark Reports to: Procurement & Commercial Lead Duration: 4 months + Introduction: London Borough of Southwark is undergoing various procurements to replace their ERP system, including system implementor, business change, data migration, reporting, support and archiving. This is a technology and people change transformation and is likely to be the biggest procurement the council is to undertake within the next 15 years. To ensure the successful selection, we are seeking a Procurement Officer. Job Overview: The Procurement Officer will undertake the following tasks through the procurement process for our new ERP system: support Procurement Workstream Lead in drafting and documentation of a contract management approach, decommissioning strategy, requirement gathering and documentation for Archiving & Support Lots and contribute to development of programme board and Gateway reports. Key Responsibilities: 1. Support development of a Contract Management Approach: Ability to develop and document a Contract Management approach for an ERP implementation as well as supporting multiple contract discussions for smaller IT related contract to ensure that they're co-terminus with ERP delivery. 2. Decommissioning of Legacy systems: This includes review of contract register and liaising with contract owners to obtain contracts and gateway reports to confirm compliance. 3. Drafting Gateway 2 reports across various Lots: The ideal candidate should be able to develop drafts of Gateway reports for multiple Lots, to be approved by the Procurement Lead. 4. Programme Board Updates: Work alongside Procurement Lead to produce presentational content for procurement updates to be used in Programme Board. 5. Assistance in requirements gathering for forthcoming procurements: Be able to produce the procurement ITT documents to support the requirements for Support & Archiving, to be overseen by the Procurement & Commercial Lead. 6. Stakeholder Management: Collaborate with cross-functional teams, including IT, finance, and operations, to gather requirements, align on priorities, and communicate project updates. 7. Proficiency in using MS Office and Adobe Workfront: Maintain, update and amend formula in Excel, produce presentations using a combination of Word, Excel and PowerPoint. Be able to use Adobe Workfront to update plans, risks, issues, actions and other tasks assigned. 8. Support the delivery and preparation of training materials: This could include guidance on the do's and don'ts of contract management and supporting development of a matrix between contracted deliverables and project outputs. Qualifications: - Qualification in procurement or working towards a qualification in procurement, or related field, e.g. CIPS. - Proven experience in public sector/ local authority procurement, particularly in the UK, with an understanding of procurement regulations and best practices. - Project management skills and experience required. - Analytical and problem-solving capabilities. - Ability to work as part of a team as well as individually using their own initiative to achieve task deadlines. - The ability to manage multiple tasks simultaneously. London Borough of Southwark is an equal opportunity employer, committed to diversity and inclusion. We encourage candidates of all backgrounds to apply. If you are interested in this role please do reach out to me via email or telephone!
Jul 17, 2025
Full time
London Borough of Southwark Job Description: Procurement Officer - ERP System Implementation Position: Procurement Officer Location: London Borough of Southwark Reports to: Procurement & Commercial Lead Duration: 4 months + Introduction: London Borough of Southwark is undergoing various procurements to replace their ERP system, including system implementor, business change, data migration, reporting, support and archiving. This is a technology and people change transformation and is likely to be the biggest procurement the council is to undertake within the next 15 years. To ensure the successful selection, we are seeking a Procurement Officer. Job Overview: The Procurement Officer will undertake the following tasks through the procurement process for our new ERP system: support Procurement Workstream Lead in drafting and documentation of a contract management approach, decommissioning strategy, requirement gathering and documentation for Archiving & Support Lots and contribute to development of programme board and Gateway reports. Key Responsibilities: 1. Support development of a Contract Management Approach: Ability to develop and document a Contract Management approach for an ERP implementation as well as supporting multiple contract discussions for smaller IT related contract to ensure that they're co-terminus with ERP delivery. 2. Decommissioning of Legacy systems: This includes review of contract register and liaising with contract owners to obtain contracts and gateway reports to confirm compliance. 3. Drafting Gateway 2 reports across various Lots: The ideal candidate should be able to develop drafts of Gateway reports for multiple Lots, to be approved by the Procurement Lead. 4. Programme Board Updates: Work alongside Procurement Lead to produce presentational content for procurement updates to be used in Programme Board. 5. Assistance in requirements gathering for forthcoming procurements: Be able to produce the procurement ITT documents to support the requirements for Support & Archiving, to be overseen by the Procurement & Commercial Lead. 6. Stakeholder Management: Collaborate with cross-functional teams, including IT, finance, and operations, to gather requirements, align on priorities, and communicate project updates. 7. Proficiency in using MS Office and Adobe Workfront: Maintain, update and amend formula in Excel, produce presentations using a combination of Word, Excel and PowerPoint. Be able to use Adobe Workfront to update plans, risks, issues, actions and other tasks assigned. 8. Support the delivery and preparation of training materials: This could include guidance on the do's and don'ts of contract management and supporting development of a matrix between contracted deliverables and project outputs. Qualifications: - Qualification in procurement or working towards a qualification in procurement, or related field, e.g. CIPS. - Proven experience in public sector/ local authority procurement, particularly in the UK, with an understanding of procurement regulations and best practices. - Project management skills and experience required. - Analytical and problem-solving capabilities. - Ability to work as part of a team as well as individually using their own initiative to achieve task deadlines. - The ability to manage multiple tasks simultaneously. London Borough of Southwark is an equal opportunity employer, committed to diversity and inclusion. We encourage candidates of all backgrounds to apply. If you are interested in this role please do reach out to me via email or telephone!
Job description Post title: iWork resident engagement and caseload officer Service area: Inclusive Economies and Jobs Directorate Our ambition We're determined to make Islington more equal. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life. We also have an ambitious goal - to be the best council in the country - with every employee clear about the part they play and inspired, focused and supported to give their very best. We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents. Our values and behaviours 'Be Islington' is about setting a clear challenge about what it means to be an Islington employee and sets the standard for every new recruit. We ask our employees to 'Be Islington' - playing their part in working together for a more equal borough and to always be collaborative, be ambitious, be resourceful, and be empowering ('CARE'). Our commitment to challenging inequality We are committed to tackling inequality, racism and injustice and creating a more equal borough for all. In order to do this, we need to set the example by being a fair employer and creating a workplace environment which is free from discrimination, racism and inequality. Our approach needs to be proactive, consistently learning to create a more equal workplace and foster a culture which empowers all staff to challenge inequality. Equality is at the heart of what we do. We want to celebrate and embrace our differences by: • Ensuring our workforce is representative of the people we work on behalf of, our residents • Creating equitable working environments and diverse teams • Understanding our residents in order to design and deliver services that help tackle inequality and improve life chances for our residents • Getting to know people and their differences • Interpreting issues and concerns from a cultural perspective and address situations or problems from the points-of-view of multiple cultures The iWork service Key responsibilities Thse posts are responsible for supporting Islington residents to secure good and sustained paid employment through providing advice, information, employer engagement and practical medium term support. The post holders will usually be attached to a specific sectoral team within the iWork service, supporting officers to source candidates from the widest possible talent pool within the Islington community by engaging and informing our residents about the opportunities offered by the specific sectors, and assessing residents fit with the requirements of the employers. There will also be a duty officer function, offering advice and guidance to all enquiries coming into the service and on occasion caseloading Islington residents who are unable to find the support they need from other local agencies. The post holders will work in line with the iWork procedure manual. This sets out quality standards for a person centred approach, seeing paid employment as the primary goal for the engagement with the client, and other issues that need to be addressed as ancillary priorities. Key Tasks include • Build and maintain an effective working relationship with residents who meet the criteria for casework support by engaging in outreach and promotional activities : • Adults living in Islington over the age of 18 who could be suitable for or are already interested in the sector you are promoting . • Adults living in Islington over the age of 18 who are unable to access the employment support they need from any other Islington Working Partners . • All residents you caseload must be interested in gaining some paid employment. • Contribute to and support the ongoing development and delivery of the ambition of the Inclusive Economy and Jobs Directorate, and the iWork service: • Demonstrating and ensuring wider commitment to the principles of an Inclusive Local Economy and a council employment service -partnership working, strength-based practice, and working collaboratively with Islington Working providers and other partners. • Supporting the leadership and wider team to promote the vision and principles of Inclusive Economy and Good Work - to staff, partners and communities - adopting a creative, solution focused approach to overcoming obstacles and challenges and ensuring that the work of the team contributes to building a more inclusive local economy where all residents are supported to contribute to the labour market. • Support the job brokers to make more opportunities accessible to a wider talent pool by helping reframe job specifications and market the benefits of employment in our key sectors. • Support and enable residents to clarify their goals, strengths and needs to implement an action plan to support them to secure sustainable employment - usually in your specialist sector - based on the principles set out in the iWork procedure manual : • Taking a strength based, relational approach, explore their current position in relation to the jobs available, identify their strengths and development needs, and plan their action plan for securing employment, built around what a good quality of life looks like to the person, and how best to market their skills and talents to prospective employers. • Where required carry out a full pre-screening against current live vacancies and provide a clear outline of the clients fit to the relevant employment broker, advocating for adjustments needed as appropriate . • Follow the processes set out in the iWork procedure manual to ensure a quality service is offered to all clients. • Maintain a caseload of an agreed number of job seeking service users at any one time, ( currently set at 50 FTE) whilst maintaining contact with clients who have already been placed in work. • Contribute to and maintain iWork's effective partnerships and working relationships with a wide range of colleagues and partners to: • Improve community understanding of the full range of roles in the sectors offered by IWork and the benefits of working within these sectors • Secure a 'Team Around the Person Approach' to collaborate and provide support for good outcomes in a community context for clients who have multiple or complex barriers to the labour market . • Build, maintain and develop effective working partnerships and relationships with statutory services regarding early identification of effective responses to any risk factors including homelessness, childcare, debt, safety and safeguarding concerns. Person specification Experience 1 Experience of work with people who face multiple barriers to engaging in the Labour market 2 Experience of working with a diverse range of people including those who require specialist support or advocacy 3 Experience of working with employers and identifying the skills required for vacancies promoted Skills 4 Ability to work positively with multi-agency partners 5 Ability to work effectively both independently and as a team member, use initiative and be self-motivated within agreed time constraints. 6 Ability to think creatively and in a solution focused, analysing issues and reaching creative solutions. 7 Ability to take a person centred and trauma informed approach to supporting residents seeking employment 8 Ability to hold boundaries around the job scope, and to know when to refer issues across to other services and teams 9 Strong communication skills including ability to adjust communication and service offer to meet clients individual needs 10. Experience of Microsoft office applications, especially Word and Excel 11 Willingness to work with flexibility to travel to areas and venues and support clients at flexible hours including some evenings and weekends to meet the needs of residents. If you are interested in this role please do reach out to me via email or telephone!
Jul 17, 2025
Full time
Job description Post title: iWork resident engagement and caseload officer Service area: Inclusive Economies and Jobs Directorate Our ambition We're determined to make Islington more equal. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life. We also have an ambitious goal - to be the best council in the country - with every employee clear about the part they play and inspired, focused and supported to give their very best. We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents. Our values and behaviours 'Be Islington' is about setting a clear challenge about what it means to be an Islington employee and sets the standard for every new recruit. We ask our employees to 'Be Islington' - playing their part in working together for a more equal borough and to always be collaborative, be ambitious, be resourceful, and be empowering ('CARE'). Our commitment to challenging inequality We are committed to tackling inequality, racism and injustice and creating a more equal borough for all. In order to do this, we need to set the example by being a fair employer and creating a workplace environment which is free from discrimination, racism and inequality. Our approach needs to be proactive, consistently learning to create a more equal workplace and foster a culture which empowers all staff to challenge inequality. Equality is at the heart of what we do. We want to celebrate and embrace our differences by: • Ensuring our workforce is representative of the people we work on behalf of, our residents • Creating equitable working environments and diverse teams • Understanding our residents in order to design and deliver services that help tackle inequality and improve life chances for our residents • Getting to know people and their differences • Interpreting issues and concerns from a cultural perspective and address situations or problems from the points-of-view of multiple cultures The iWork service Key responsibilities Thse posts are responsible for supporting Islington residents to secure good and sustained paid employment through providing advice, information, employer engagement and practical medium term support. The post holders will usually be attached to a specific sectoral team within the iWork service, supporting officers to source candidates from the widest possible talent pool within the Islington community by engaging and informing our residents about the opportunities offered by the specific sectors, and assessing residents fit with the requirements of the employers. There will also be a duty officer function, offering advice and guidance to all enquiries coming into the service and on occasion caseloading Islington residents who are unable to find the support they need from other local agencies. The post holders will work in line with the iWork procedure manual. This sets out quality standards for a person centred approach, seeing paid employment as the primary goal for the engagement with the client, and other issues that need to be addressed as ancillary priorities. Key Tasks include • Build and maintain an effective working relationship with residents who meet the criteria for casework support by engaging in outreach and promotional activities : • Adults living in Islington over the age of 18 who could be suitable for or are already interested in the sector you are promoting . • Adults living in Islington over the age of 18 who are unable to access the employment support they need from any other Islington Working Partners . • All residents you caseload must be interested in gaining some paid employment. • Contribute to and support the ongoing development and delivery of the ambition of the Inclusive Economy and Jobs Directorate, and the iWork service: • Demonstrating and ensuring wider commitment to the principles of an Inclusive Local Economy and a council employment service -partnership working, strength-based practice, and working collaboratively with Islington Working providers and other partners. • Supporting the leadership and wider team to promote the vision and principles of Inclusive Economy and Good Work - to staff, partners and communities - adopting a creative, solution focused approach to overcoming obstacles and challenges and ensuring that the work of the team contributes to building a more inclusive local economy where all residents are supported to contribute to the labour market. • Support the job brokers to make more opportunities accessible to a wider talent pool by helping reframe job specifications and market the benefits of employment in our key sectors. • Support and enable residents to clarify their goals, strengths and needs to implement an action plan to support them to secure sustainable employment - usually in your specialist sector - based on the principles set out in the iWork procedure manual : • Taking a strength based, relational approach, explore their current position in relation to the jobs available, identify their strengths and development needs, and plan their action plan for securing employment, built around what a good quality of life looks like to the person, and how best to market their skills and talents to prospective employers. • Where required carry out a full pre-screening against current live vacancies and provide a clear outline of the clients fit to the relevant employment broker, advocating for adjustments needed as appropriate . • Follow the processes set out in the iWork procedure manual to ensure a quality service is offered to all clients. • Maintain a caseload of an agreed number of job seeking service users at any one time, ( currently set at 50 FTE) whilst maintaining contact with clients who have already been placed in work. • Contribute to and maintain iWork's effective partnerships and working relationships with a wide range of colleagues and partners to: • Improve community understanding of the full range of roles in the sectors offered by IWork and the benefits of working within these sectors • Secure a 'Team Around the Person Approach' to collaborate and provide support for good outcomes in a community context for clients who have multiple or complex barriers to the labour market . • Build, maintain and develop effective working partnerships and relationships with statutory services regarding early identification of effective responses to any risk factors including homelessness, childcare, debt, safety and safeguarding concerns. Person specification Experience 1 Experience of work with people who face multiple barriers to engaging in the Labour market 2 Experience of working with a diverse range of people including those who require specialist support or advocacy 3 Experience of working with employers and identifying the skills required for vacancies promoted Skills 4 Ability to work positively with multi-agency partners 5 Ability to work effectively both independently and as a team member, use initiative and be self-motivated within agreed time constraints. 6 Ability to think creatively and in a solution focused, analysing issues and reaching creative solutions. 7 Ability to take a person centred and trauma informed approach to supporting residents seeking employment 8 Ability to hold boundaries around the job scope, and to know when to refer issues across to other services and teams 9 Strong communication skills including ability to adjust communication and service offer to meet clients individual needs 10. Experience of Microsoft office applications, especially Word and Excel 11 Willingness to work with flexibility to travel to areas and venues and support clients at flexible hours including some evenings and weekends to meet the needs of residents. If you are interested in this role please do reach out to me via email or telephone!
Full time £26.11 an hour Job Purpose: To assess and respond to representations, appeals, and other statutory correspondence which contest parking and traffic related Penalty Charge Notices (principally issued for violation of parking, bus lane, and moving traffic restrictions). To take decisions on whether or not to uphold or cancel Penalty Charge Notices in accordance with council policy and all relevant legislative processes. To assist in the management of the debt recovery processes, and provide a high standard of service to required quality and productivity standards. Principal Accountabilities and Responsibilities: To be highly proficient in the use of the standard word processing systems used to progress parking appeals, and continue to maintain that proficiency as and when new software packages are added. To have a complete understanding of the relevant traffic and parking legislation, to consider appeals following 'representations' under that legislation, be responsible for deciding on whether the appeal is to be accepted or rejected, and send out appropriate decision letters. Prepare appeal papers for submission to the Environment and Traffic Appeals service, and where necessary represent the Council at Appeal Court Hearings. Ensure that all appeals are dealt with within the time limits specified within the relevant legislation. Prepare evidence for legal actions in the County Court Administer the Debt Recovery process, including the administration of witness statements, the management of bailiffs and County Court hearings; ensuring that the debt is administered within legal constraints and according to policies and procedures. Respond to enquiries, service requests and complaints from all sources, especially members of the public, and including: councillors; statutory and other bodies; and other Council departments/units; in an appropriate and professional manner within corporate timescales. Record formal appeals, investigate and prepare case summaries for the ETA independent Parking Adjudicator. Manage a databank of standard paragraphs to assist in responding to customers efficiently and consistently around frequent types of enquiry. Respond to customer enquiries on the telephone and in writing, providing advice on parking and traffic enforcement issues. Provide information and advice relating to the relevant traffic and parking legislation, the Council's Parking Strategy, the parking services contract, and on- and off-street parking facilities. Assist in the procurement of the highest possible quality of service provision and work, and the monitoring of delivery. Actively promote effective and professional liaison with other authorities, public bodies, other Council services and contractors, and to attend meetings on behalf of the team. Liaise with other council officers, the Police, Transport for London staff and other local authorities regarding parking and traffic appeals and other related matters. Take an active and committed role in the general activities of the team, and actively promote the unit's activities whenever possible. Undertake duties and projects as and when requested in order to ensure flexibility and efficiency is maintained within the scope of the duties. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Carry out duties with due regard to the Council's Customer Care, Equal Opportunities, Information Governance, Data Protection and Health and Safety policies and procedures. Undertake any other duties commensurate with the general level of responsibility of this post. SO1, in addition to the above: To possess and keep up to date an expert knowledge of parking and traffic statutory processes, particularly in respect of processing representations and appeals. To assist the management team in the supervision of the Notice Processing operation and deputise for the ETA Liaison Officer, Debt Recovery Officer and Quality Assurance Officer where required. To participate in the delivery of training on policy, process or legislation to new and existing members of staff including officers at Sc6 and apprentices. Assist in the development of new or temporary staff; and provide guidance, support and advice to Sc6 officers on parking and traffic enforcement issues Knowledge and Qualifications: Possess an in-depth and current knowledge of all decriminalised parking and moving traffic legislative controls, and enforcement requirements & processes. Possess a high standard of numeracy, literacy and grammatical accuracy. SO1, in addition to the above: A relevant qualification in parking Notice Processing: either WAMITAB Level 3 in Notice Processing, or City & Guilds Level 3 in Notice Processing. Required to qualify for the higher grade. Experience: Previous experience of processing high volumes of correspondence. Experience of processing parking or traffic representations and appeals. Experience of meeting targets for both qualitative and quantitative performance. SO1, in addition to the above: Significant experience in notice processing following the attainment of a relevant qualification If you think this job role is for you, please send your CV to
Jul 16, 2025
Full time
Full time £26.11 an hour Job Purpose: To assess and respond to representations, appeals, and other statutory correspondence which contest parking and traffic related Penalty Charge Notices (principally issued for violation of parking, bus lane, and moving traffic restrictions). To take decisions on whether or not to uphold or cancel Penalty Charge Notices in accordance with council policy and all relevant legislative processes. To assist in the management of the debt recovery processes, and provide a high standard of service to required quality and productivity standards. Principal Accountabilities and Responsibilities: To be highly proficient in the use of the standard word processing systems used to progress parking appeals, and continue to maintain that proficiency as and when new software packages are added. To have a complete understanding of the relevant traffic and parking legislation, to consider appeals following 'representations' under that legislation, be responsible for deciding on whether the appeal is to be accepted or rejected, and send out appropriate decision letters. Prepare appeal papers for submission to the Environment and Traffic Appeals service, and where necessary represent the Council at Appeal Court Hearings. Ensure that all appeals are dealt with within the time limits specified within the relevant legislation. Prepare evidence for legal actions in the County Court Administer the Debt Recovery process, including the administration of witness statements, the management of bailiffs and County Court hearings; ensuring that the debt is administered within legal constraints and according to policies and procedures. Respond to enquiries, service requests and complaints from all sources, especially members of the public, and including: councillors; statutory and other bodies; and other Council departments/units; in an appropriate and professional manner within corporate timescales. Record formal appeals, investigate and prepare case summaries for the ETA independent Parking Adjudicator. Manage a databank of standard paragraphs to assist in responding to customers efficiently and consistently around frequent types of enquiry. Respond to customer enquiries on the telephone and in writing, providing advice on parking and traffic enforcement issues. Provide information and advice relating to the relevant traffic and parking legislation, the Council's Parking Strategy, the parking services contract, and on- and off-street parking facilities. Assist in the procurement of the highest possible quality of service provision and work, and the monitoring of delivery. Actively promote effective and professional liaison with other authorities, public bodies, other Council services and contractors, and to attend meetings on behalf of the team. Liaise with other council officers, the Police, Transport for London staff and other local authorities regarding parking and traffic appeals and other related matters. Take an active and committed role in the general activities of the team, and actively promote the unit's activities whenever possible. Undertake duties and projects as and when requested in order to ensure flexibility and efficiency is maintained within the scope of the duties. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Carry out duties with due regard to the Council's Customer Care, Equal Opportunities, Information Governance, Data Protection and Health and Safety policies and procedures. Undertake any other duties commensurate with the general level of responsibility of this post. SO1, in addition to the above: To possess and keep up to date an expert knowledge of parking and traffic statutory processes, particularly in respect of processing representations and appeals. To assist the management team in the supervision of the Notice Processing operation and deputise for the ETA Liaison Officer, Debt Recovery Officer and Quality Assurance Officer where required. To participate in the delivery of training on policy, process or legislation to new and existing members of staff including officers at Sc6 and apprentices. Assist in the development of new or temporary staff; and provide guidance, support and advice to Sc6 officers on parking and traffic enforcement issues Knowledge and Qualifications: Possess an in-depth and current knowledge of all decriminalised parking and moving traffic legislative controls, and enforcement requirements & processes. Possess a high standard of numeracy, literacy and grammatical accuracy. SO1, in addition to the above: A relevant qualification in parking Notice Processing: either WAMITAB Level 3 in Notice Processing, or City & Guilds Level 3 in Notice Processing. Required to qualify for the higher grade. Experience: Previous experience of processing high volumes of correspondence. Experience of processing parking or traffic representations and appeals. Experience of meeting targets for both qualitative and quantitative performance. SO1, in addition to the above: Significant experience in notice processing following the attainment of a relevant qualification If you think this job role is for you, please send your CV to
£21.19 an hour Full time Job Purpose: Overseeing HR transactions in relation to Recruitment, HR Admin and Payroll functions, ensuring fast and safe delivery. Deliver a professional and high-quality HR transactional service to managers and staff across the Council, addressing and resolving HR queries effectively This Includes facilitating pre-employment checks, ongoing employment related monitoring and adherence to workforce safeguards. Work in directly partnership with the Resource Officers, Payroll and HRBP's and Directorates to ensure Barnet workforce needs are met, whilst delivering a professional service. Key accountabilities: Provide workforce administrative support with regards to management and maintenance of Barnet's Electronic Staff Record System (Oracle). Oversee pre-employment checks of internal and external candidates safer recruitment checks - including employment references, Occupational Health, ID, Right to Work, qualification, professional registration and social media checks. Working in partnership with line/hiring managers, HRBP's and Payroll with workforce queries and provide regular updates as required via the HRHD and other mediums. Keeping in contact with employees/candidates and building relationships to support them through any employment related enquiry or pre-employment process until they are onboarded or resolved. Deal with any candidate related queries with regards to their application progression and provide a good candidate management service. This includes supporting them through reasonable adjustments. Manage incoming workforce queries and ensure requests are responded as they arise. Ensuring electronic records are updated and personal information recorded accurately To oversee the compliance and management of all workforces related documentation in line with recruitment and HR policy and procedures. Undertake face to face and virtual ID/right to work checks as required. Provide accurate and timely advice on all recruitment and workforce issues to hiring/line managers, payroll and candidates. Liaise with hiring managers, candidates, and the team to overcome any blockage ensuring successful and timely outcomes Ensure DBS checks are completed for new and existing staff, volunteers, Councillors, Co-op Members and 3 rd party partners, where necessary in relation to the Council's DBS/safeguarding policy. Ensure that all staff have the right work (statutory excuse), professional qualifications and registration is maintained throughout employment, facilitating validation checks when required. Ensure all HR transaction have the appropriate level of approval and scrutiny prior to transitions are implemented according to policies and procedures. Working closely with Payroll to ensure safe payments can be made and identify potential risks and support remedies. To assist HR Managers, HR Transactional Manager, Resource Officers and HRBP's as required. Ensure the service adheres to data and information security policies and escalate any breaches accordingly. Assist with preparing and supply of HR related reports as required. Oversee the administration of HR invoices, ensuring payment is made on time. Participate and lead on internal and external events. Deputies for the Resource Officer as required Cover for colleagues during periods of absence to ensure smooth running of the resource department, work as part of a team to address peaks of workload and support recruitment activity. Assume responsibility for personal continuous professional development and keeping up to date with relevant policies, procedures and legislation, being aware of any changes. Attend meetings, conferences, workshops and courses as appropriate. If you think this job role is for you, please send your CV to
Jul 16, 2025
Full time
£21.19 an hour Full time Job Purpose: Overseeing HR transactions in relation to Recruitment, HR Admin and Payroll functions, ensuring fast and safe delivery. Deliver a professional and high-quality HR transactional service to managers and staff across the Council, addressing and resolving HR queries effectively This Includes facilitating pre-employment checks, ongoing employment related monitoring and adherence to workforce safeguards. Work in directly partnership with the Resource Officers, Payroll and HRBP's and Directorates to ensure Barnet workforce needs are met, whilst delivering a professional service. Key accountabilities: Provide workforce administrative support with regards to management and maintenance of Barnet's Electronic Staff Record System (Oracle). Oversee pre-employment checks of internal and external candidates safer recruitment checks - including employment references, Occupational Health, ID, Right to Work, qualification, professional registration and social media checks. Working in partnership with line/hiring managers, HRBP's and Payroll with workforce queries and provide regular updates as required via the HRHD and other mediums. Keeping in contact with employees/candidates and building relationships to support them through any employment related enquiry or pre-employment process until they are onboarded or resolved. Deal with any candidate related queries with regards to their application progression and provide a good candidate management service. This includes supporting them through reasonable adjustments. Manage incoming workforce queries and ensure requests are responded as they arise. Ensuring electronic records are updated and personal information recorded accurately To oversee the compliance and management of all workforces related documentation in line with recruitment and HR policy and procedures. Undertake face to face and virtual ID/right to work checks as required. Provide accurate and timely advice on all recruitment and workforce issues to hiring/line managers, payroll and candidates. Liaise with hiring managers, candidates, and the team to overcome any blockage ensuring successful and timely outcomes Ensure DBS checks are completed for new and existing staff, volunteers, Councillors, Co-op Members and 3 rd party partners, where necessary in relation to the Council's DBS/safeguarding policy. Ensure that all staff have the right work (statutory excuse), professional qualifications and registration is maintained throughout employment, facilitating validation checks when required. Ensure all HR transaction have the appropriate level of approval and scrutiny prior to transitions are implemented according to policies and procedures. Working closely with Payroll to ensure safe payments can be made and identify potential risks and support remedies. To assist HR Managers, HR Transactional Manager, Resource Officers and HRBP's as required. Ensure the service adheres to data and information security policies and escalate any breaches accordingly. Assist with preparing and supply of HR related reports as required. Oversee the administration of HR invoices, ensuring payment is made on time. Participate and lead on internal and external events. Deputies for the Resource Officer as required Cover for colleagues during periods of absence to ensure smooth running of the resource department, work as part of a team to address peaks of workload and support recruitment activity. Assume responsibility for personal continuous professional development and keeping up to date with relevant policies, procedures and legislation, being aware of any changes. Attend meetings, conferences, workshops and courses as appropriate. If you think this job role is for you, please send your CV to
Role Purpose The Parking Representations and Appeals Officer plays a key role in reviewing and responding to Representations and Appeals and in so doing making decisions required by the PCN recovery process in accordance with Statutory requirements and defined Guidelines. The role is required to work collaboratively across the range of service areas that make up the Parking Enforcement Service and in order to ensure that all decisions are robust and fully supported with evidence regular liaison is required across the various parking service providers/contractors. The role will involve reviewing appeals to ensure a robust evidence to defend the Councils position at Parking Adjudications is submitted to ensure that the Council achieves effective outcomes. A key element of the role is to ensure a consistency of approach and to ensure fair and appropriate consideration is given to all correspondence and where appropriate using discretion in accordance with defined Council Policy and process. The Parking Representations and Appeals Officer will: Respond to Representations and Appeals and evaluate and make operational decisions required by the PCN recovery process in accordance with Statutory requirements and the Guidelines outlined by the Council. Undertake reviews of Formal Representations received in respect to PCNs including determining whether to accept or reject a representation having considered all information provided, including where appropriate using discretion within set parameters in making such decisions and where necessary seeking guidance from the line manager. Ensure that the IT system is updated accurately to reflect the decision including adding appropriate notes to the case and updating the system in terms of progressing the case to the correct progression path. On receipt of Appeals from ETA carry out a thorough review to determine whether the case should be contested in accordance with the services defined guidelines. Advise accordingly if the decision is not to contest and where it is determined appropriate to contest, review evidence packs to ensure they take account of all information provided and evidence recorded on the IT system and through other appropriate sources to ensure the submission of a detailed evidence pack which will robustly support the case. Ensure the pack is submitted with all required information in accordance with required timescales. As part of continuous development, attend ETA Appeals as occasionally directed by the line manager to support the case and respond to any clarifications from the adjudicators and to develop confidence in this area of work. On receipt of the ETA Appeal outcomes, review the case and take appropriate actions based on the outcome and directions of the adjudicators. Update the IT system accordingly. Prepare and maintain a system of accurately recording all ETA Appeal outcomes and actions arising and ensure that regular reports are provided to the line manager, including identification of recommended remedial actions which will assist in improving future outcomes. Keep the line manager and other officers/parties fully aware of monitoring activity and in particular any identified non-performance and those that impact on contract KPIs so that the contract monitoring officer can take appropriate actions. Provide appropriate information to assist the line managers in effective liaison and co-ordination between the various Service providers and other teams, services and appropriate outside Agencies and Bodies to facilitate efficient working and compliance with regulatory requirements and best practice. Supply monitoring information to line managers to assist them in identifying trends, issues, and service gaps requiring consideration, identifying suitable solutions to problem areas. Ensure consistency and quality of the responses in accordance with Council Policy and Procedure. Assist the line manager where necessary in responding to correspondence and complaints relating to the parking service from internal and external sources including Councillors and assisting with Freedom of Information requests in a timely manner. Identify any issues relating to problems identified with the parking infrastructure including Traffic Management Orders (TMOs), Parkmap accuracy, and signs and lines defects. Carry out investigations as directed by the line manager to assist in resolving discrepancies identified. Ensure effective liaison with other colleagues, departments, services, and appropriate outside agencies to facilitate efficient working. Promote continuous improvement and best value in the work of the section and to the service. Maintain an awareness of outside developments and trends affecting the work of the team and alert the Line Manager with suggestions on making appropriate adjustments to provide improved mechanisms for the development, delivery, monitoring, and review of service and performance. Take responsibility for the provision of a quality service and for ensuring compliance with Statutory processes including appropriate compliance with quality assurance process/systems within the specific work area. Contribute towards the communication processes within the team and the various Service Providers teams are efficient, timely, and responsive. Ensure that customer care is maintained to the agreed standards according to the Council's values. Ensure that a high level of confidentiality is maintained in all aspects of work. Be aware of changes in legislation, statutory guidance, and decisions which may impact the Parking service, including identifying changes which will be necessary in order to maintain ongoing compliance. Deliver the council's commitment to equality of opportunity in the provision of services. All staff are expected to promote equality in the workplace and in the services the council delivers. Proactively identify issues which adversely impact the delivery of the outcomes required by the contract specifications, SLA's, and OLA's while supporting the delivery partners/contractors to deliver and innovate as well as improve services. Support the Infrastructure and Parking Manager and the Parking Operations Manager as required. If you are interested in this role, please do reach out to me via email or telephone!
Feb 21, 2025
Full time
Role Purpose The Parking Representations and Appeals Officer plays a key role in reviewing and responding to Representations and Appeals and in so doing making decisions required by the PCN recovery process in accordance with Statutory requirements and defined Guidelines. The role is required to work collaboratively across the range of service areas that make up the Parking Enforcement Service and in order to ensure that all decisions are robust and fully supported with evidence regular liaison is required across the various parking service providers/contractors. The role will involve reviewing appeals to ensure a robust evidence to defend the Councils position at Parking Adjudications is submitted to ensure that the Council achieves effective outcomes. A key element of the role is to ensure a consistency of approach and to ensure fair and appropriate consideration is given to all correspondence and where appropriate using discretion in accordance with defined Council Policy and process. The Parking Representations and Appeals Officer will: Respond to Representations and Appeals and evaluate and make operational decisions required by the PCN recovery process in accordance with Statutory requirements and the Guidelines outlined by the Council. Undertake reviews of Formal Representations received in respect to PCNs including determining whether to accept or reject a representation having considered all information provided, including where appropriate using discretion within set parameters in making such decisions and where necessary seeking guidance from the line manager. Ensure that the IT system is updated accurately to reflect the decision including adding appropriate notes to the case and updating the system in terms of progressing the case to the correct progression path. On receipt of Appeals from ETA carry out a thorough review to determine whether the case should be contested in accordance with the services defined guidelines. Advise accordingly if the decision is not to contest and where it is determined appropriate to contest, review evidence packs to ensure they take account of all information provided and evidence recorded on the IT system and through other appropriate sources to ensure the submission of a detailed evidence pack which will robustly support the case. Ensure the pack is submitted with all required information in accordance with required timescales. As part of continuous development, attend ETA Appeals as occasionally directed by the line manager to support the case and respond to any clarifications from the adjudicators and to develop confidence in this area of work. On receipt of the ETA Appeal outcomes, review the case and take appropriate actions based on the outcome and directions of the adjudicators. Update the IT system accordingly. Prepare and maintain a system of accurately recording all ETA Appeal outcomes and actions arising and ensure that regular reports are provided to the line manager, including identification of recommended remedial actions which will assist in improving future outcomes. Keep the line manager and other officers/parties fully aware of monitoring activity and in particular any identified non-performance and those that impact on contract KPIs so that the contract monitoring officer can take appropriate actions. Provide appropriate information to assist the line managers in effective liaison and co-ordination between the various Service providers and other teams, services and appropriate outside Agencies and Bodies to facilitate efficient working and compliance with regulatory requirements and best practice. Supply monitoring information to line managers to assist them in identifying trends, issues, and service gaps requiring consideration, identifying suitable solutions to problem areas. Ensure consistency and quality of the responses in accordance with Council Policy and Procedure. Assist the line manager where necessary in responding to correspondence and complaints relating to the parking service from internal and external sources including Councillors and assisting with Freedom of Information requests in a timely manner. Identify any issues relating to problems identified with the parking infrastructure including Traffic Management Orders (TMOs), Parkmap accuracy, and signs and lines defects. Carry out investigations as directed by the line manager to assist in resolving discrepancies identified. Ensure effective liaison with other colleagues, departments, services, and appropriate outside agencies to facilitate efficient working. Promote continuous improvement and best value in the work of the section and to the service. Maintain an awareness of outside developments and trends affecting the work of the team and alert the Line Manager with suggestions on making appropriate adjustments to provide improved mechanisms for the development, delivery, monitoring, and review of service and performance. Take responsibility for the provision of a quality service and for ensuring compliance with Statutory processes including appropriate compliance with quality assurance process/systems within the specific work area. Contribute towards the communication processes within the team and the various Service Providers teams are efficient, timely, and responsive. Ensure that customer care is maintained to the agreed standards according to the Council's values. Ensure that a high level of confidentiality is maintained in all aspects of work. Be aware of changes in legislation, statutory guidance, and decisions which may impact the Parking service, including identifying changes which will be necessary in order to maintain ongoing compliance. Deliver the council's commitment to equality of opportunity in the provision of services. All staff are expected to promote equality in the workplace and in the services the council delivers. Proactively identify issues which adversely impact the delivery of the outcomes required by the contract specifications, SLA's, and OLA's while supporting the delivery partners/contractors to deliver and innovate as well as improve services. Support the Infrastructure and Parking Manager and the Parking Operations Manager as required. If you are interested in this role, please do reach out to me via email or telephone!
Role Purpose Use extensive knowledge to make a positive impact on the achievements of children in care, Care Leavers and previously looked after children. Support, advise and challenge school leaders, social workers and school/college staff to identify barriers to children in care achieving in education by helping them to develop strategies to improve their educational attainment. Delivering high quality training and support for foster carers, social workers and Designated Teachers in schools, you will ensure statutory duties and best practice standards are met. Use a high level of technical knowledge in relation to all aspects of education, including Special Education Needs, exclusions, and behaviour management to focus on progress, needs identification, attendance, carefully targeted intervention and enrichment provision, which will meet academic, social and emotional needs. Main Responsibilities Provide intensive educational casework for a designated cohort of children and young people looked after to ensure they are provided with appropriate services and interventions involving multi-disciplinary work. Deliver the education vision for the Virtual School, reflecting local, regional and national priorities, legislation and good practice, with a strong emphasis on raising the educational standards of children and young people that have been looked after. Ensure high-quality Personal Education Plans are in place within agreed timescales for all children and young people looked after in the agreed area of responsibility, ensuring that each child is receiving appropriate support with pupil premium being discharged purposefully in line with local authority policy. Undertake direct work with children and young people in educational settings, the community and at home/placement to ensure educational needs are fully met and any barriers identified, including observation, mentoring, and tuition as appropriate. This will include travel across the country to wherever our children are placed. Develop effective relationships with schools, including senior leaders and designated teachers to support the educational attainment of looked after children, including through: Challenging practices, decisions and approaches that impact educational attainment of looked after children. Agreeing additional support as required to meet the educational needs of the young person. Creating training packages across all curriculum areas to incorporate teaching strategies that remove barriers to learning. Sharing best practice around key educational advances to influence school performance against Ofsted and DfE requirements, including the raising of attainment of children in care. Maintain effective systems for tracking pupil progress data, including contribution to and use of data reporting tools/Business Intelligence reports. Use this information to take prompt action where there are concerns and ensure appropriate interventions are implemented. Support the development and delivery of cross-service training for school staff, foster/residential carers and social workers to raise awareness of the diverse educational needs and complex circumstances which apply to looked after children to drive up educational standards. Organise and ensure delivery of events and activities such as training sessions, enrichment activities, homework clubs and celebration events. Implement and monitor with the Virtual School Head a strategy to oversee school attendance levels of Children in Care to allow prompt action to be taken should any young person miss significant amounts of schooling. Monitor all Haringey's children in care who do not have access to an education placement and ensure effective plans are developed to support and challenge professionals to overcome issues and ensure children/young people return to education with minimal delay. Knowledge, Qualifications, Skills and Experience Qualifications: • Current Qualified Teacher Status • Degree level 2.2 or above Experience, Knowledge and Skills • Knowledge and understanding of relevant education and social care legislation and policy relating to children in care • 2 years+ mainstream teaching experience. • Experience of two or more key stages of education. • Effective communication and presentation skills and an ability to build constructive relationships with a diverse group of clients and professionals. • Ability to identify and record evidence of progress (outcomes) by children. • Experience and proven capability in the use of IT systems. • A high level of organisational skills with a proven ability to prioritise and balance a challenging workload. • Experience in compiling reports for a variety of audiences and evidence of ability to meet deadlines. • Appropriate understanding and approach to children's development. • Evidence of continuing professional development and expert knowledge in relevant professional area. • Demonstrate a strong understanding of current theory and research relating to the education for children in care and previously looked after, that informs effective practice. • Extensive experience of acting as an advocate and champion for children with the ability to positively challenge school practice where it falls short. • Experience of effective implementation of school improvement strategies and initiatives together with successful outcomes. • Ability to deliver training to staff, governors, social workers, personal advisors, and other audiences to convey the principles of the Virtual School. If you are interested in this role please do reach out to me via email or telephone!
Feb 19, 2025
Full time
Role Purpose Use extensive knowledge to make a positive impact on the achievements of children in care, Care Leavers and previously looked after children. Support, advise and challenge school leaders, social workers and school/college staff to identify barriers to children in care achieving in education by helping them to develop strategies to improve their educational attainment. Delivering high quality training and support for foster carers, social workers and Designated Teachers in schools, you will ensure statutory duties and best practice standards are met. Use a high level of technical knowledge in relation to all aspects of education, including Special Education Needs, exclusions, and behaviour management to focus on progress, needs identification, attendance, carefully targeted intervention and enrichment provision, which will meet academic, social and emotional needs. Main Responsibilities Provide intensive educational casework for a designated cohort of children and young people looked after to ensure they are provided with appropriate services and interventions involving multi-disciplinary work. Deliver the education vision for the Virtual School, reflecting local, regional and national priorities, legislation and good practice, with a strong emphasis on raising the educational standards of children and young people that have been looked after. Ensure high-quality Personal Education Plans are in place within agreed timescales for all children and young people looked after in the agreed area of responsibility, ensuring that each child is receiving appropriate support with pupil premium being discharged purposefully in line with local authority policy. Undertake direct work with children and young people in educational settings, the community and at home/placement to ensure educational needs are fully met and any barriers identified, including observation, mentoring, and tuition as appropriate. This will include travel across the country to wherever our children are placed. Develop effective relationships with schools, including senior leaders and designated teachers to support the educational attainment of looked after children, including through: Challenging practices, decisions and approaches that impact educational attainment of looked after children. Agreeing additional support as required to meet the educational needs of the young person. Creating training packages across all curriculum areas to incorporate teaching strategies that remove barriers to learning. Sharing best practice around key educational advances to influence school performance against Ofsted and DfE requirements, including the raising of attainment of children in care. Maintain effective systems for tracking pupil progress data, including contribution to and use of data reporting tools/Business Intelligence reports. Use this information to take prompt action where there are concerns and ensure appropriate interventions are implemented. Support the development and delivery of cross-service training for school staff, foster/residential carers and social workers to raise awareness of the diverse educational needs and complex circumstances which apply to looked after children to drive up educational standards. Organise and ensure delivery of events and activities such as training sessions, enrichment activities, homework clubs and celebration events. Implement and monitor with the Virtual School Head a strategy to oversee school attendance levels of Children in Care to allow prompt action to be taken should any young person miss significant amounts of schooling. Monitor all Haringey's children in care who do not have access to an education placement and ensure effective plans are developed to support and challenge professionals to overcome issues and ensure children/young people return to education with minimal delay. Knowledge, Qualifications, Skills and Experience Qualifications: • Current Qualified Teacher Status • Degree level 2.2 or above Experience, Knowledge and Skills • Knowledge and understanding of relevant education and social care legislation and policy relating to children in care • 2 years+ mainstream teaching experience. • Experience of two or more key stages of education. • Effective communication and presentation skills and an ability to build constructive relationships with a diverse group of clients and professionals. • Ability to identify and record evidence of progress (outcomes) by children. • Experience and proven capability in the use of IT systems. • A high level of organisational skills with a proven ability to prioritise and balance a challenging workload. • Experience in compiling reports for a variety of audiences and evidence of ability to meet deadlines. • Appropriate understanding and approach to children's development. • Evidence of continuing professional development and expert knowledge in relevant professional area. • Demonstrate a strong understanding of current theory and research relating to the education for children in care and previously looked after, that informs effective practice. • Extensive experience of acting as an advocate and champion for children with the ability to positively challenge school practice where it falls short. • Experience of effective implementation of school improvement strategies and initiatives together with successful outcomes. • Ability to deliver training to staff, governors, social workers, personal advisors, and other audiences to convey the principles of the Virtual School. If you are interested in this role please do reach out to me via email or telephone!
PURPOSE OF THE JOB This post is key to developing Hackney's model of domestic abuse intervention in line with the Council's Violence Against Women and Girls Strategy. Hackney's service model uses an approach that is innovative, pragmatic, holistic and robust in working with victims and, where needed, with perpetrators. KEY ACCOUNTABILITIES Each of the three key accountabilities is outlined below. Case work 1.1 To understand the context of domestic abuse, gendered violence, power and control and to design and implement case interventions accordingly. 1.2 To work closely with criminal justice and other partner agencies to reduce the harm caused by perpetrators through advocating robustly for their apprehension, detention and removal where possible and for the risks posed by perpetrators in the community to be managed. 1.3 To undertake pro-active case work to reduce risk and make victims safe including visiting in the community and at home as needed, undertaking assertive outreach work to engage multiple-needs / hard-to-reach victims, working jointly with partner agencies, participating in and chairing case reviews, reporting to Court and other forums, delivering actions within timescales, advocating for victims and meeting agreed targets. 1.4 To undertake interviews with victims, their families where appropriate and perpetrators of abuse as needed, to analyse and evaluate information to provide a holistic assessment of risk and need. 1.5 To assess and balance risk and protective factors within a legislative, theoretical, best practice and policy framework. 1.6 To communicate effectively with victims, their families where appropriate and perpetrators as needed, ensuring that their views are heard and recorded accurately. 1.7 To establish rapport and build a respectful, honest and safe relationship with victims, their families where appropriate and perpetrators as needed. 1.8 To provide and present written and verbal reports which are concise, informative and based on analysis of complex evidence. 1.9 To ensure that victims and perpetrators as needed are provided with written reports about their circumstances and plans for intervention. 1.10 To review and reassess evidence when necessary and ensure safety planning for victims is informed by new information. 1.11 To devise written intervention plans regarding victims of domestic abuse and perpetrators as needed based on assessed need and risk. 1.12 To undertake risk reduction interventions using a range of methodologies. 1.13 To utilise problem solving skills within the context of a professional relationship with victims, their families where appropriate and perpetrators as needed. 1.14 To use research findings and statutory guidance to inform practice. 1.15 To understand, respect and promote the rights of victims. 1.16 To ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures. 1.17 To work one evening per week. Education, Training and Qualifications 1. Health and Care Professions Council (HCPC) recognised social work qualification and HCPC registered, or Qualified Domestic Abuse Prevention Advocate / Independent Domestic Violence Advocate or equivalent recognised qualification. 2. A satisfactory DBS check at enhanced level is required. 3. GCSE or equivalent grade A-C in Maths and English.
Feb 16, 2025
Full time
PURPOSE OF THE JOB This post is key to developing Hackney's model of domestic abuse intervention in line with the Council's Violence Against Women and Girls Strategy. Hackney's service model uses an approach that is innovative, pragmatic, holistic and robust in working with victims and, where needed, with perpetrators. KEY ACCOUNTABILITIES Each of the three key accountabilities is outlined below. Case work 1.1 To understand the context of domestic abuse, gendered violence, power and control and to design and implement case interventions accordingly. 1.2 To work closely with criminal justice and other partner agencies to reduce the harm caused by perpetrators through advocating robustly for their apprehension, detention and removal where possible and for the risks posed by perpetrators in the community to be managed. 1.3 To undertake pro-active case work to reduce risk and make victims safe including visiting in the community and at home as needed, undertaking assertive outreach work to engage multiple-needs / hard-to-reach victims, working jointly with partner agencies, participating in and chairing case reviews, reporting to Court and other forums, delivering actions within timescales, advocating for victims and meeting agreed targets. 1.4 To undertake interviews with victims, their families where appropriate and perpetrators of abuse as needed, to analyse and evaluate information to provide a holistic assessment of risk and need. 1.5 To assess and balance risk and protective factors within a legislative, theoretical, best practice and policy framework. 1.6 To communicate effectively with victims, their families where appropriate and perpetrators as needed, ensuring that their views are heard and recorded accurately. 1.7 To establish rapport and build a respectful, honest and safe relationship with victims, their families where appropriate and perpetrators as needed. 1.8 To provide and present written and verbal reports which are concise, informative and based on analysis of complex evidence. 1.9 To ensure that victims and perpetrators as needed are provided with written reports about their circumstances and plans for intervention. 1.10 To review and reassess evidence when necessary and ensure safety planning for victims is informed by new information. 1.11 To devise written intervention plans regarding victims of domestic abuse and perpetrators as needed based on assessed need and risk. 1.12 To undertake risk reduction interventions using a range of methodologies. 1.13 To utilise problem solving skills within the context of a professional relationship with victims, their families where appropriate and perpetrators as needed. 1.14 To use research findings and statutory guidance to inform practice. 1.15 To understand, respect and promote the rights of victims. 1.16 To ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures. 1.17 To work one evening per week. Education, Training and Qualifications 1. Health and Care Professions Council (HCPC) recognised social work qualification and HCPC registered, or Qualified Domestic Abuse Prevention Advocate / Independent Domestic Violence Advocate or equivalent recognised qualification. 2. A satisfactory DBS check at enhanced level is required. 3. GCSE or equivalent grade A-C in Maths and English.
MOD DSTL Responsibilities Lead Dstl Laser safety experts in developing the safety case and assuring compliance with all relevant regulations and regulatory bodies. Pro-actively contribute to safety working group panels, reviewing contractor-provided safety documentation and delivering specific OME safety and environmental documents. Provide technical advice on platforms and systems primarily within the weapons domain, ensuring that the potential and impact of current and future technological advances are communicated, allowing our customers to make informed decisions. Collaborate with colleagues across the organisation, industry, military customers, and international partners. Report writing and stakeholder management. Umbrella rate: £678.06
Feb 14, 2025
Full time
MOD DSTL Responsibilities Lead Dstl Laser safety experts in developing the safety case and assuring compliance with all relevant regulations and regulatory bodies. Pro-actively contribute to safety working group panels, reviewing contractor-provided safety documentation and delivering specific OME safety and environmental documents. Provide technical advice on platforms and systems primarily within the weapons domain, ensuring that the potential and impact of current and future technological advances are communicated, allowing our customers to make informed decisions. Collaborate with colleagues across the organisation, industry, military customers, and international partners. Report writing and stakeholder management. Umbrella rate: £678.06
London Borough of Haringey To provide specialist legal advice and put into legal effect the instructions of the Council in such a way as to provide the Council with an excellent and continuously improving legal service to enable it to fulfil its overarching vision in accordance with the Council's priorities. To contribute to the work of Corporate Legal Services by providing legal advice and assistance as required. Manage a full and varied caseload of legal matters with an emphasis on Planning and Regeneration issues, including giving legal advice to colleagues within the Council and its partners on the law and practice to enable the Council to discharge its functions legally and effectively. To deliver complex specialist advice on legal matters with minimum supervision. To evaluate and advise on all aspects of legal matters in a variety of forums. To represent the Council in applications before an Inquiry, the Magistrates Court, County Court, and High Court, and instruct Counsel as required. To advise elected Members where appropriate, and attend the Executive, Committees, and Sub-Committees, providing reports as required. Umbrella rate: £45.00 per hour
Feb 07, 2025
Full time
London Borough of Haringey To provide specialist legal advice and put into legal effect the instructions of the Council in such a way as to provide the Council with an excellent and continuously improving legal service to enable it to fulfil its overarching vision in accordance with the Council's priorities. To contribute to the work of Corporate Legal Services by providing legal advice and assistance as required. Manage a full and varied caseload of legal matters with an emphasis on Planning and Regeneration issues, including giving legal advice to colleagues within the Council and its partners on the law and practice to enable the Council to discharge its functions legally and effectively. To deliver complex specialist advice on legal matters with minimum supervision. To evaluate and advise on all aspects of legal matters in a variety of forums. To represent the Council in applications before an Inquiry, the Magistrates Court, County Court, and High Court, and instruct Counsel as required. To advise elected Members where appropriate, and attend the Executive, Committees, and Sub-Committees, providing reports as required. Umbrella rate: £45.00 per hour
