We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. Leasehold & Property Services Officer - 12 month FTC Reference: AUG Expiry date: 2026-08-:59:00.000 Location: Coventry We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Leasehold & Property Services Officer to join us on an FTC until the end of June 2027 to provide project and administrative support to the Governance and Legal Services team, in connection with Orbit's Third-Party Management Project. The role will support the development of accurate property and management data, coordination of information across multiple business areas, and delivery of key project workstreams relating to third-party managed homes, estates and communal areas. The Officer will help ensure information is recorded consistently and accurately, support reporting and governance activity, and assist in identifying risks, gaps and opportunities for process improvement. This role would be well suited to a property professional with previous experience working directly with/for managing agents, specialising in estate management services. This role can be based from any of our offices - Coventry, Stratford-upon-Avon, Norwich, Erith or Kent, and will be an agile working role, with travel included across all of our office bases. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. What you'll achieve Provide administrative and project support to assist delivery of Orbit's Third-Party Management Project and related strategic initiatives. Support the collection, validation and maintenance of property, leasehold, freehold and managing agent data across multiple systems and records. Assist with the identification of data gaps, inconsistencies and operational risks, escalating issues where appropriate. Produce reports, trackers and performance information to support project governance, oversight and decision-making. Coordinate with colleagues across Legal, Governance, Finance, Customer Services, Neighbourhoods, Development and other teams to obtain and verify information. Maintain accurate project documentation, records and audit trails. Support the development and implementation of improved processes, controls and ways of working relating to third-party managed property. Assist senior colleagues with project monitoring, action tracking and stakeholder updates. Contribute to a collaborative and customer-focused approach to the management of third-party managed homes and estates. What you'll bring Essential skills Strong IT skills, including advanced Microsoft Excel capability and confidence using formulas, data validation and reporting tools. Experience working with large volumes of data, with a high level of accuracy and attention to detail. Strong organisational and administrative skills, with the ability to manage competing priorities and work to tight deadlines. Ability to analyse information and identify trends, anomalies and areas requiring further investigation. Strong communication and interpersonal skills, with the ability to work effectively across multidisciplinary teams. Ability to maintain accurate records and manage sensitive information appropriately. An understanding of leasehold property management and the interaction between leasehold, freehold and estate management arrangements Experience working within the social housing sector. Experience of leasehold, estate management or managing agent environments. Experience supporting projects, governance activity or operational improvement initiatives. Knowledge of layered leasehold structures, estate charges or third-party managed communal arrangements. Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Aug 25, 2026
Full time
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. Leasehold & Property Services Officer - 12 month FTC Reference: AUG Expiry date: 2026-08-:59:00.000 Location: Coventry We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Leasehold & Property Services Officer to join us on an FTC until the end of June 2027 to provide project and administrative support to the Governance and Legal Services team, in connection with Orbit's Third-Party Management Project. The role will support the development of accurate property and management data, coordination of information across multiple business areas, and delivery of key project workstreams relating to third-party managed homes, estates and communal areas. The Officer will help ensure information is recorded consistently and accurately, support reporting and governance activity, and assist in identifying risks, gaps and opportunities for process improvement. This role would be well suited to a property professional with previous experience working directly with/for managing agents, specialising in estate management services. This role can be based from any of our offices - Coventry, Stratford-upon-Avon, Norwich, Erith or Kent, and will be an agile working role, with travel included across all of our office bases. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. What you'll achieve Provide administrative and project support to assist delivery of Orbit's Third-Party Management Project and related strategic initiatives. Support the collection, validation and maintenance of property, leasehold, freehold and managing agent data across multiple systems and records. Assist with the identification of data gaps, inconsistencies and operational risks, escalating issues where appropriate. Produce reports, trackers and performance information to support project governance, oversight and decision-making. Coordinate with colleagues across Legal, Governance, Finance, Customer Services, Neighbourhoods, Development and other teams to obtain and verify information. Maintain accurate project documentation, records and audit trails. Support the development and implementation of improved processes, controls and ways of working relating to third-party managed property. Assist senior colleagues with project monitoring, action tracking and stakeholder updates. Contribute to a collaborative and customer-focused approach to the management of third-party managed homes and estates. What you'll bring Essential skills Strong IT skills, including advanced Microsoft Excel capability and confidence using formulas, data validation and reporting tools. Experience working with large volumes of data, with a high level of accuracy and attention to detail. Strong organisational and administrative skills, with the ability to manage competing priorities and work to tight deadlines. Ability to analyse information and identify trends, anomalies and areas requiring further investigation. Strong communication and interpersonal skills, with the ability to work effectively across multidisciplinary teams. Ability to maintain accurate records and manage sensitive information appropriately. An understanding of leasehold property management and the interaction between leasehold, freehold and estate management arrangements Experience working within the social housing sector. Experience of leasehold, estate management or managing agent environments. Experience supporting projects, governance activity or operational improvement initiatives. Knowledge of layered leasehold structures, estate charges or third-party managed communal arrangements. Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The HR Systems Manager role Orbit are delighted to be recruiting for a People Insight and HR Systems Manager to join our People and Strategy team. In this new role, you will be responsible for overseeing the management and optimization of HR data and systems. This role ensures the efficient operation of HR technologies, supports data-driven decision-making, and enhances the overall functionality of HR processes through effective data management and system administration. This role is part of People and Strategy where you'll help us to build a culture and brand that people want to be part of. This is an agile working role with roughly once per week working from our Coventry office, with additional travel to the office included as and when needed. What you'll achieve as HR Systems Manager Oversee the implementation, configuration, and maintenance of HR information systems (HRIS), ensuring they are up-to-date and meet the needs of the organisation. Develop and generate detailed reports and dashboards to provide insights into HR metrics and KPIs. Utilise advanced reporting tools and techniques to create customised reports that cater to various stakeholders' needs. Present findings and recommendations to senior management to support strategic planning and decision-making. Identify and implement process improvements to enhance the efficiency and effectiveness of HR operations. Collaborate with HR leadership to develop and implement policies and procedures related to data and systems management. Lead and manage HR system implementation and upgrade projects. Work closely with IT and other departments to align HR systems with overall organisational strategy and goals. Provide informal coaching and support to junior colleagues, sharing expertise and encouraging their development through day-to-day collaboration. Work in close partnership with the HR Operations management team to align on priorities and contribute to the successful execution of systems-related initiatives. What you'll bring to the HR Systems Manager role Essential skills Expertise in HRIS systems, data analysis tools, and database management. Strong ability to analyse data, identify trends, to help make data-driven decisions. Proven track record of identifying issues and implementing effective solutions. Excellent verbal and written communication skills, with the ability to present complex information clearly. Advanced skills in creating, interpreting, and presenting detailed reports. Proficiency in using reporting tools like Tableau, Power BI, or similar. Strong project management skills, with experience in leading cross-functional projects. Demonstrated ability to lead and manage a team effectively. High level of accuracy and attention to detail in managing data and systems. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Nov 03, 2025
Full time
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The HR Systems Manager role Orbit are delighted to be recruiting for a People Insight and HR Systems Manager to join our People and Strategy team. In this new role, you will be responsible for overseeing the management and optimization of HR data and systems. This role ensures the efficient operation of HR technologies, supports data-driven decision-making, and enhances the overall functionality of HR processes through effective data management and system administration. This role is part of People and Strategy where you'll help us to build a culture and brand that people want to be part of. This is an agile working role with roughly once per week working from our Coventry office, with additional travel to the office included as and when needed. What you'll achieve as HR Systems Manager Oversee the implementation, configuration, and maintenance of HR information systems (HRIS), ensuring they are up-to-date and meet the needs of the organisation. Develop and generate detailed reports and dashboards to provide insights into HR metrics and KPIs. Utilise advanced reporting tools and techniques to create customised reports that cater to various stakeholders' needs. Present findings and recommendations to senior management to support strategic planning and decision-making. Identify and implement process improvements to enhance the efficiency and effectiveness of HR operations. Collaborate with HR leadership to develop and implement policies and procedures related to data and systems management. Lead and manage HR system implementation and upgrade projects. Work closely with IT and other departments to align HR systems with overall organisational strategy and goals. Provide informal coaching and support to junior colleagues, sharing expertise and encouraging their development through day-to-day collaboration. Work in close partnership with the HR Operations management team to align on priorities and contribute to the successful execution of systems-related initiatives. What you'll bring to the HR Systems Manager role Essential skills Expertise in HRIS systems, data analysis tools, and database management. Strong ability to analyse data, identify trends, to help make data-driven decisions. Proven track record of identifying issues and implementing effective solutions. Excellent verbal and written communication skills, with the ability to present complex information clearly. Advanced skills in creating, interpreting, and presenting detailed reports. Proficiency in using reporting tools like Tableau, Power BI, or similar. Strong project management skills, with experience in leading cross-functional projects. Demonstrated ability to lead and manage a team effectively. High level of accuracy and attention to detail in managing data and systems. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are delighted to be recruiting this fixed term contract position to cover an internal secondment. In the role of Place Investment & Partnerships Lead, you will ensure effective development and delivery of Local Place Plans that support the delivery of Orbit s Thriving Community strategy and targets, as well as meeting Orbit s mission and aspiration to lead in building thriving and empowered communities. This role requires access to your own vehicle and willingness to travel, and will be an agile working role based out of our Coventry office. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead on planning, coordinating and overseeing delivery of local activity within a defined geographical area of responsibility working alongside colleagues on a taskforce approach to tackle identified issues. Using data and working with customers, local partners and Orbit teams to co-design and commission projects to meet identified need, managing local contract delivery. Support the delivery of Orbits Community Hubs working closely with The Community Hub Team including coordination and reporting of impact on projects and activities within the defined area. Managing the local customer journey into support through the work of the team, providing Information Advice and Guidance (IAG), supporting tenancy sustainment including the support to vulnerable customers and referrals into Better Days and external services. To lead, coach and develop team members, driving high performance and continuous improvement contributing to overall business performance. Support the management of the Community Coaches customer caseload, ensuring compliance, safeguarding and performance and complaint resolution. Management of a local budget, including accurate forecasting and ensuring value for money of commissioned projects. To lead the implementation of change initiatives across your area of responsibility designed to enable service offering and customers choice, engaging with and managing customer expectations in line with corporate strategy. What you'll bring Essential skills Awareness and experience of customer engagement theory and practice and track record of increasing customer engagement. Experience of design, commissioning and implementation of local service delivery based on identified need, including securing external funding. Experience of successful contract and budget management, reporting audit and compliance. Experience of leading and performance managing the work of a team including customer caseload (direct and matrix management). Strong ability to relationship build across geographies, with a wide variety of stakeholders to develop and manage cross sector partnerships. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Nov 01, 2025
Contractor
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are delighted to be recruiting this fixed term contract position to cover an internal secondment. In the role of Place Investment & Partnerships Lead, you will ensure effective development and delivery of Local Place Plans that support the delivery of Orbit s Thriving Community strategy and targets, as well as meeting Orbit s mission and aspiration to lead in building thriving and empowered communities. This role requires access to your own vehicle and willingness to travel, and will be an agile working role based out of our Coventry office. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead on planning, coordinating and overseeing delivery of local activity within a defined geographical area of responsibility working alongside colleagues on a taskforce approach to tackle identified issues. Using data and working with customers, local partners and Orbit teams to co-design and commission projects to meet identified need, managing local contract delivery. Support the delivery of Orbits Community Hubs working closely with The Community Hub Team including coordination and reporting of impact on projects and activities within the defined area. Managing the local customer journey into support through the work of the team, providing Information Advice and Guidance (IAG), supporting tenancy sustainment including the support to vulnerable customers and referrals into Better Days and external services. To lead, coach and develop team members, driving high performance and continuous improvement contributing to overall business performance. Support the management of the Community Coaches customer caseload, ensuring compliance, safeguarding and performance and complaint resolution. Management of a local budget, including accurate forecasting and ensuring value for money of commissioned projects. To lead the implementation of change initiatives across your area of responsibility designed to enable service offering and customers choice, engaging with and managing customer expectations in line with corporate strategy. What you'll bring Essential skills Awareness and experience of customer engagement theory and practice and track record of increasing customer engagement. Experience of design, commissioning and implementation of local service delivery based on identified need, including securing external funding. Experience of successful contract and budget management, reporting audit and compliance. Experience of leading and performance managing the work of a team including customer caseload (direct and matrix management). Strong ability to relationship build across geographies, with a wide variety of stakeholders to develop and manage cross sector partnerships. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
