) Would you like to make an impact by leading one of our fashion store teams that are community based,offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager in Chichester( PO19 1L) you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving storetargets by leading an inclusive and diverse team that co click apply for full job details
Aug 07, 2025
Full time
) Would you like to make an impact by leading one of our fashion store teams that are community based,offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager in Chichester( PO19 1L) you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving storetargets by leading an inclusive and diverse team that co click apply for full job details
Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role? We're looking for a Warehouse Manager to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items. Our Warehouse Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry Desirable but not essential to have stock management experience Motivated, proactive and commercially driven to lead a team Strong organisational and leadership skills Thrives working in a hands on, fast-paced environment Results driven, resilient and able to adapt to the needs of the business Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 15, 2025
Full time
Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role? We're looking for a Warehouse Manager to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items. Our Warehouse Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry Desirable but not essential to have stock management experience Motivated, proactive and commercially driven to lead a team Strong organisational and leadership skills Thrives working in a hands on, fast-paced environment Results driven, resilient and able to adapt to the needs of the business Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions? If so, you could be the Customer Research Manager we're looking for. About the role As Customer Research Manager, you'll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF). You'll work closely with teams across the organisation - including brand and marketing, fundraising, retail and medical - acting as their research insight partner. You'll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions. In this role, you'll be responsible for: Managing research projects from start to finish - ensuring they're delivered on time, within budget and to a high standard Making insights accessible, engaging and actionable for colleagues across BHF Influencing decision-making by embedding customer insight into everyday thinking Identifying opportunities to improve research processes and ways of working You'll be part of our Customer Insight and Analysis team - a collaborative group of researchers and analysts. Together, we ensure BHF's strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services. Working arrangements We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you'll need to work in a flexible way to unlock your best work for our cause. About you You'll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You've led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you're confident working across different business areas to meet a range of organisational needs. You're comfortable managing research from start to finish - from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You've worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background. You'll bring: A deep understanding of ethical research practices, GDPR, and inclusive research approaches Strong questionnaire design skills and experience using survey software Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard A proactive mindset, always looking for ways to improve processes and working practices Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus - but it's not essential. Why join us? Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits We offer our staff generous benefits, such as: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July. How to apply Applying for a role at BHF is quick and easy. Just select the apply button below. Have your CV and a supporting statement ready to complete our short online application form. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in selecting the best candidate for this role, the BHF uses anonymous CV software as part of the application journey.
Jul 15, 2025
Full time
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions? If so, you could be the Customer Research Manager we're looking for. About the role As Customer Research Manager, you'll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF). You'll work closely with teams across the organisation - including brand and marketing, fundraising, retail and medical - acting as their research insight partner. You'll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions. In this role, you'll be responsible for: Managing research projects from start to finish - ensuring they're delivered on time, within budget and to a high standard Making insights accessible, engaging and actionable for colleagues across BHF Influencing decision-making by embedding customer insight into everyday thinking Identifying opportunities to improve research processes and ways of working You'll be part of our Customer Insight and Analysis team - a collaborative group of researchers and analysts. Together, we ensure BHF's strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services. Working arrangements We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you'll need to work in a flexible way to unlock your best work for our cause. About you You'll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You've led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you're confident working across different business areas to meet a range of organisational needs. You're comfortable managing research from start to finish - from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You've worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background. You'll bring: A deep understanding of ethical research practices, GDPR, and inclusive research approaches Strong questionnaire design skills and experience using survey software Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard A proactive mindset, always looking for ways to improve processes and working practices Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus - but it's not essential. Why join us? Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits We offer our staff generous benefits, such as: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July. How to apply Applying for a role at BHF is quick and easy. Just select the apply button below. Have your CV and a supporting statement ready to complete our short online application form. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in selecting the best candidate for this role, the BHF uses anonymous CV software as part of the application journey.
An exciting opportunity has come up in the Business Finance team for a Finance Analyst to join us for a 9 month FTC. This role offers you the opportunity to work within a passionate Finance Business Partnering team, and support and challenge the work of our Medical and Enabling Functions directorates. The breadth of finance focus activities include research, project analysis, continuous improvement and cost reviews, amongst others. Working closely with colleagues from each directorate as well as the Finance Planning and Reporting and Financial Control teams, this role will play a key part in delivering the financial analysis and commentary, support and insight and stakeholder management to help budget holders deliver their objectives. Your focus will be on advising and supporting staff, ensuring financial results and plans are accurate and fit for purpose, as well as providing the financial support needed for effective decision-making. Working arrangements This is a blended role, where your work will be dual located between your home and our London office. Please note this is a 9-month fixed term contract covering family leave. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you We are looking for a part qualified accountant (CCAB or CIMA) or qualified by extensive experience. With experience of management accounting/reporting, forecasting, budgeting, and analysis, you'll have strong analytical skills and attention to detail. To be successful in this role you'll also have: excellent relationship-building skills and strong communication skills risk awareness and intellectual curiosity a proactive attitude able to use own initiative and work without close supervision the ability to provide objective advice and persuade and influence staff at all levels intermediate Microsoft Excel skills. About us We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process Interviews may take place during the advertising period or shortly after the closing date. How to apply It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed.
Jul 15, 2025
Full time
An exciting opportunity has come up in the Business Finance team for a Finance Analyst to join us for a 9 month FTC. This role offers you the opportunity to work within a passionate Finance Business Partnering team, and support and challenge the work of our Medical and Enabling Functions directorates. The breadth of finance focus activities include research, project analysis, continuous improvement and cost reviews, amongst others. Working closely with colleagues from each directorate as well as the Finance Planning and Reporting and Financial Control teams, this role will play a key part in delivering the financial analysis and commentary, support and insight and stakeholder management to help budget holders deliver their objectives. Your focus will be on advising and supporting staff, ensuring financial results and plans are accurate and fit for purpose, as well as providing the financial support needed for effective decision-making. Working arrangements This is a blended role, where your work will be dual located between your home and our London office. Please note this is a 9-month fixed term contract covering family leave. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you We are looking for a part qualified accountant (CCAB or CIMA) or qualified by extensive experience. With experience of management accounting/reporting, forecasting, budgeting, and analysis, you'll have strong analytical skills and attention to detail. To be successful in this role you'll also have: excellent relationship-building skills and strong communication skills risk awareness and intellectual curiosity a proactive attitude able to use own initiative and work without close supervision the ability to provide objective advice and persuade and influence staff at all levels intermediate Microsoft Excel skills. About us We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process Interviews may take place during the advertising period or shortly after the closing date. How to apply It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed.
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and are recruiting a Fundraising Manager to support our work in Cheshire and Greater Manchester East. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets. Excellent communication skills (written and verbal) able to motivate and inspire supporters. Able to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of Cheshire and Greater Manchester East, you'll: Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is a field-based role covering Cheshire and Greater Manchester East. This region covers East Manchester, Chester, Wirral, Crewe, Oldham, Rochdale, Stockport, Macclesfield, Tameside, Warrington, Altrincham, and Lymm.You'll need to live in the area or be able to relocate to this region. Regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 21 July 2025 How to apply Want to join us? Complete our short online application form-all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
Jul 15, 2025
Full time
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and are recruiting a Fundraising Manager to support our work in Cheshire and Greater Manchester East. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets. Excellent communication skills (written and verbal) able to motivate and inspire supporters. Able to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of Cheshire and Greater Manchester East, you'll: Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is a field-based role covering Cheshire and Greater Manchester East. This region covers East Manchester, Chester, Wirral, Crewe, Oldham, Rochdale, Stockport, Macclesfield, Tameside, Warrington, Altrincham, and Lymm.You'll need to live in the area or be able to relocate to this region. Regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 21 July 2025 How to apply Want to join us? Complete our short online application form-all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Bathgate (EH48 1PH) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 15, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Bathgate (EH48 1PH) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Godalming (GU7 1AU) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis, this role will involve working 28 hours per week including Saturdays. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 15, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Godalming (GU7 1AU) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis, this role will involve working 28 hours per week including Saturdays. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
BRITISH HEART FOUNDATION
Henley-on-thames, Oxfordshire
Would you like to make an impact by leading one of our fashion store teams that are community based,offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager in Henley (RG9 1UP) you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consist click apply for full job details
Jul 12, 2025
Full time
Would you like to make an impact by leading one of our fashion store teams that are community based,offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager in Henley (RG9 1UP) you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consist click apply for full job details
Are you passionate about creating innovative virtual experiences that inspire people to take action for a healthier heart? We are seeking a?Senior Events Executive?to lead the development and delivery of our?Virtual Mass Participation?portfolio. These fundraising products are designed to raise vital funds, build awareness, and encourage healthy habits click apply for full job details
Jul 12, 2025
Full time
Are you passionate about creating innovative virtual experiences that inspire people to take action for a healthier heart? We are seeking a?Senior Events Executive?to lead the development and delivery of our?Virtual Mass Participation?portfolio. These fundraising products are designed to raise vital funds, build awareness, and encourage healthy habits click apply for full job details
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Godalming (GU7 1AU) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis, this role will involve working 28 hours per week including Saturdays. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 11, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Godalming (GU7 1AU) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis, this role will involve working 28 hours per week including Saturdays. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions? If so, you could be the Customer Research Manager we're looking for. About the role As Customer Research Manager, you'll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF). You'll work closely with teams across the organisation - including brand and marketing, fundraising, retail and medical - acting as their research insight partner. You'll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions. In this role, you'll be responsible for: Managing research projects from start to finish - ensuring they're delivered on time, within budget and to a high standard Making insights accessible, engaging and actionable for colleagues across BHF Influencing decision-making by embedding customer insight into everyday thinking Identifying opportunities to improve research processes and ways of working You'll be part of our Customer Insight and Analysis team - a collaborative group of researchers and analysts. Together, we ensure BHF's strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services. Working arrangements We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you'll need to work in a flexible way to unlock your best work for our cause. About you You'll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You've led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you're confident working across different business areas to meet a range of organisational needs. You're comfortable managing research from start to finish - from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You've worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background. You'll bring: A deep understanding of ethical research practices, GDPR, and inclusive research approaches Strong questionnaire design skills and experience using survey software Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard A proactive mindset, always looking for ways to improve processes and working practices Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus - but it's not essential. Why join us? Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits We offer our staff generous benefits, such as: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July. How to apply Applying for a role at BHF is quick and easy. Just select the apply button below. Have your CV and a supporting statement ready to complete our short online application form. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in selecting the best candidate for this role, the BHF uses anonymous CV software as part of the application journey.
Jul 10, 2025
Full time
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions? If so, you could be the Customer Research Manager we're looking for. About the role As Customer Research Manager, you'll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF). You'll work closely with teams across the organisation - including brand and marketing, fundraising, retail and medical - acting as their research insight partner. You'll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions. In this role, you'll be responsible for: Managing research projects from start to finish - ensuring they're delivered on time, within budget and to a high standard Making insights accessible, engaging and actionable for colleagues across BHF Influencing decision-making by embedding customer insight into everyday thinking Identifying opportunities to improve research processes and ways of working You'll be part of our Customer Insight and Analysis team - a collaborative group of researchers and analysts. Together, we ensure BHF's strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services. Working arrangements We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you'll need to work in a flexible way to unlock your best work for our cause. About you You'll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You've led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you're confident working across different business areas to meet a range of organisational needs. You're comfortable managing research from start to finish - from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You've worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background. You'll bring: A deep understanding of ethical research practices, GDPR, and inclusive research approaches Strong questionnaire design skills and experience using survey software Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard A proactive mindset, always looking for ways to improve processes and working practices Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus - but it's not essential. Why join us? Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits We offer our staff generous benefits, such as: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July. How to apply Applying for a role at BHF is quick and easy. Just select the apply button below. Have your CV and a supporting statement ready to complete our short online application form. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in selecting the best candidate for this role, the BHF uses anonymous CV software as part of the application journey.
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and are recruiting a Fundraising Manager to support our work in Cheshire and Greater Manchester East. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets. Excellent communication skills (written and verbal) able to motivate and inspire supporters. Able to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of Cheshire and Greater Manchester East, you'll: Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is a field-based role covering Cheshire and Greater Manchester East. This region covers East Manchester, Chester, Wirral, Crewe, Oldham, Rochdale, Stockport, Macclesfield, Tameside, Warrington, Altrincham, and Lymm.You'll need to live in the area or be able to relocate to this region. Regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 21 July 2025 How to apply Want to join us? Complete our short online application form-all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
Jul 10, 2025
Full time
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and are recruiting a Fundraising Manager to support our work in Cheshire and Greater Manchester East. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets. Excellent communication skills (written and verbal) able to motivate and inspire supporters. Able to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of Cheshire and Greater Manchester East, you'll: Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is a field-based role covering Cheshire and Greater Manchester East. This region covers East Manchester, Chester, Wirral, Crewe, Oldham, Rochdale, Stockport, Macclesfield, Tameside, Warrington, Altrincham, and Lymm.You'll need to live in the area or be able to relocate to this region. Regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 21 July 2025 How to apply Want to join us? Complete our short online application form-all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Bathgate (EH48 1PH) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 09, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Bathgate (EH48 1PH) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Godalming (GU7 1AU) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis, this role will involve working 28 hours per week including Saturdays. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 09, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Godalming (GU7 1AU) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis, this role will involve working 28 hours per week including Saturdays. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our home store team in Truro (TR4 8GA) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 09, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our home store team in Truro (TR4 8GA) so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South and East Yorkshire. We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets. Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters. The ability to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of South and East Yorkshire : Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is a 12 month Fixed Term Contract This is a field-based role covering South and East Yorkshire which includes post codes: Doncaster area: DN1-DN5, DN6-DN12, DN14, DN55 Hull area: HU1-HU20 Sheffield area: S1-S6, S7-S9, S10-S14, S17, S20, S25-S26, S35-S36, S60-S66, S70-S75, S96-S98 You'll need to live in South and East Yorkshire region or be able to relocate to this region. This role requires regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 14 July 2025. How to apply Want to join us? Complete our short online application form all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility. Should you need any adjustments to the recruitment process, at either application or interview, please contact us Pay: From £36,550.00 per year Work Location: Remote
Jul 09, 2025
Full time
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South and East Yorkshire. We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets. Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters. The ability to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of South and East Yorkshire : Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is a 12 month Fixed Term Contract This is a field-based role covering South and East Yorkshire which includes post codes: Doncaster area: DN1-DN5, DN6-DN12, DN14, DN55 Hull area: HU1-HU20 Sheffield area: S1-S6, S7-S9, S10-S14, S17, S20, S25-S26, S35-S36, S60-S66, S70-S75, S96-S98 You'll need to live in South and East Yorkshire region or be able to relocate to this region. This role requires regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 14 July 2025. How to apply Want to join us? Complete our short online application form all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility. Should you need any adjustments to the recruitment process, at either application or interview, please contact us Pay: From £36,550.00 per year Work Location: Remote
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in West Yorkshire. We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets. Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters. The ability to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of West Yorkshire: Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is fixed term contract until 23 Jan 2026 covering a secondment This is a field-based role covering West Yorkshire which includes post codes: BD1-BD22, BD97-BD99 - _Bradford and surrounding towns_ HD1-HD9 - _Huddersfield and nearby villages_ HX1-HX7 - _Halifax and Calder Valley_ LS1-LS29, LS88, LS98, LS99 - _Leeds and suburbs_ OL14 - _Todmorden (part of Calderdale)_ WF1-WF17 - _Wakefield and surrounding towns_ You'll need to live in West Yorkshire region or be able to relocate to this region. This role requires regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 14th July 2025 How to apply Want to join us? Complete our short online application form all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility. Should you need any adjustments to the recruitment process, at either application or interview, please contact us Pay: From £36,550.00 per year Work Location: Remote
Jul 09, 2025
Full time
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact? We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in West Yorkshire. We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays. BHF's vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It's more important than ever that we build on our fundraising expertise to raise vital funds to save more lives. We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate: Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets. Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters. The ability to effectively manage multiple and competing priorities to meet deadlines. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans. Curious and data driven to provide insight and analysis to identify and nurture opportunities. Creative thinker with exceptional problem-solving skills. About the role Across your geographic area of West Yorkshire: Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects. Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential. Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities. Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity. Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship. Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall. Promote BHF's activities and campaigns to raise awareness and drive income. You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact. This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last. Working arrangements This is fixed term contract until 23 Jan 2026 covering a secondment This is a field-based role covering West Yorkshire which includes post codes: BD1-BD22, BD97-BD99 - _Bradford and surrounding towns_ HD1-HD9 - _Huddersfield and nearby villages_ HX1-HX7 - _Halifax and Calder Valley_ LS1-LS29, LS88, LS98, LS99 - _Leeds and suburbs_ OL14 - _Todmorden (part of Calderdale)_ WF1-WF17 - _Wakefield and surrounding towns_ You'll need to live in West Yorkshire region or be able to relocate to this region. This role requires regular travel within the area, and occasionally to other parts of the UK. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. What we can offer you Our generous staff benefits include: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme. Interview process This will be two stage interview process. The first stage interview is planned for w/c 14th July 2025 How to apply Want to join us? Complete our short online application form all you need is your CV and a supporting statement Just select the Apply button below and take the first step towards an exciting new opportunity. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed. Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility. Should you need any adjustments to the recruitment process, at either application or interview, please contact us Pay: From £36,550.00 per year Work Location: Remote
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team Edinburgh (EH8 9EJ), so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Jul 09, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team Edinburgh (EH8 9EJ), so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Are you an enterprise expert looking to put their mark on the work at British Heart Foundation (BHF)? Our architecture vision is to deliver a reliable and efficient technical landscape, making it easier to deliver and support technology that grows our income and deliver BHF s mission, and this role will play an instrumental role in making that happen. As an Enterprise Architect you ll be responsible for shaping our strategic Infrastructure approach and play a key role in ensuring our architectural processes and structures strive for excellence. Managing a small team of Solution Architects, you ll review, develop and assist with designing and implementing technical solutions for Business as Usual (BAU) and Line of Business (LoB) systems and services, within Cloud and on-premises provisions. You ll shape the delivery of Enterprise-Class, scalable, and secure solutions that are within agreed strategic and organisational objectives and will work with vendors and wider stakeholders to ensure BHF delivers fit for purpose solutions with a focus on infrastructure. About Technology Data and Architecture As BHF evolves so does the role of data. Now more than ever there is a desire to work collaboratively across BHF to develop and mature our data capability, to support our mission. Our Data and Architecture team aims to strengthen the architecture capability to provide effective governance and direction to deliver key our programmes, whilst evolving BHF's technical landscape. The team is focused on the strategic vision, roadmap and provides governance for data and technology, working closely with chapters to support and influence the technical direction of the portfolios. Working arrangements Please note this is a fixed term contract for 12 months, covering an internal secondment. This is a blended role, where your work will be dual located between your home and our London office. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you Experienced in developing and implementing comprehensive technology roadmaps for enterprise-level infrastructure and solutions, ensuring alignment with strategic objectives and organisational goals, you ll be proficient in utilising and implementing architecture frameworks and tooling at an enterprise architecture level. You ll have knowledge of design and review processes and operations (e.g. Architectural reviews) as well as significant experience of designing, developing and supporting complex technology solutions. You ll also have strong experience in managing and working with virtual teams and 3rd parties and previous experience working with functional and technical specifications and requirements to create solutions designs or enhancements. With significant relevant industry experience you ll be a subject matter in core technology: • Azure/IaaS • VMWare • Cisco • Networking • Microsoft Entra • M365 • InTune • MS Security Suite • Telephony systems etc • both on-prem and Cloud With strong analysis and explorative experience, comfortable working with 3rd parties and vendors, you'll have previous stakeholder management experience and will be comfortable communicating with stakeholders up to chief level. You'll have strong interpersonal and relationship building skills, able to liaise and work with non-technical people in a clear manner, you ll also have strong communication skills, able to translate complex infrastructure-related matters into business terms that are readily understood by colleagues. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be a short one-way video interview. Successful candidates will then be invited to attend an interview via MS Teams. How to apply To apply for this role please use the apply button below. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role s criteria. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Feb 19, 2025
Full time
Are you an enterprise expert looking to put their mark on the work at British Heart Foundation (BHF)? Our architecture vision is to deliver a reliable and efficient technical landscape, making it easier to deliver and support technology that grows our income and deliver BHF s mission, and this role will play an instrumental role in making that happen. As an Enterprise Architect you ll be responsible for shaping our strategic Infrastructure approach and play a key role in ensuring our architectural processes and structures strive for excellence. Managing a small team of Solution Architects, you ll review, develop and assist with designing and implementing technical solutions for Business as Usual (BAU) and Line of Business (LoB) systems and services, within Cloud and on-premises provisions. You ll shape the delivery of Enterprise-Class, scalable, and secure solutions that are within agreed strategic and organisational objectives and will work with vendors and wider stakeholders to ensure BHF delivers fit for purpose solutions with a focus on infrastructure. About Technology Data and Architecture As BHF evolves so does the role of data. Now more than ever there is a desire to work collaboratively across BHF to develop and mature our data capability, to support our mission. Our Data and Architecture team aims to strengthen the architecture capability to provide effective governance and direction to deliver key our programmes, whilst evolving BHF's technical landscape. The team is focused on the strategic vision, roadmap and provides governance for data and technology, working closely with chapters to support and influence the technical direction of the portfolios. Working arrangements Please note this is a fixed term contract for 12 months, covering an internal secondment. This is a blended role, where your work will be dual located between your home and our London office. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you Experienced in developing and implementing comprehensive technology roadmaps for enterprise-level infrastructure and solutions, ensuring alignment with strategic objectives and organisational goals, you ll be proficient in utilising and implementing architecture frameworks and tooling at an enterprise architecture level. You ll have knowledge of design and review processes and operations (e.g. Architectural reviews) as well as significant experience of designing, developing and supporting complex technology solutions. You ll also have strong experience in managing and working with virtual teams and 3rd parties and previous experience working with functional and technical specifications and requirements to create solutions designs or enhancements. With significant relevant industry experience you ll be a subject matter in core technology: • Azure/IaaS • VMWare • Cisco • Networking • Microsoft Entra • M365 • InTune • MS Security Suite • Telephony systems etc • both on-prem and Cloud With strong analysis and explorative experience, comfortable working with 3rd parties and vendors, you'll have previous stakeholder management experience and will be comfortable communicating with stakeholders up to chief level. You'll have strong interpersonal and relationship building skills, able to liaise and work with non-technical people in a clear manner, you ll also have strong communication skills, able to translate complex infrastructure-related matters into business terms that are readily understood by colleagues. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be a short one-way video interview. Successful candidates will then be invited to attend an interview via MS Teams. How to apply To apply for this role please use the apply button below. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role s criteria. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Join us as a Store Manager in Liskeard (11 Bay Tree Hill, PL14 4BG) This is a full-time role working 35 hours per week. You will join the team on a 12-month fixed term contract. About the role Our Store Managers lead by example - making bold decisions and taking action if things are not working click apply for full job details
Feb 01, 2024
Full time
Join us as a Store Manager in Liskeard (11 Bay Tree Hill, PL14 4BG) This is a full-time role working 35 hours per week. You will join the team on a 12-month fixed term contract. About the role Our Store Managers lead by example - making bold decisions and taking action if things are not working click apply for full job details