Customer Success Manager Location: UK, Remote Length: 12 Months Rate: £29.33 p/h (Inside IR35) Hours: 40 Hours per week Overview of the Role Our client is looking for a Community Support Manager who will help to manage inbound communication and feedback from our partners and users. The right candidate will be motivated to support the development of internal mapping technologies being deployed in our client's mobile apps and AR products. The candidate will enjoy supporting the wide variety of groups utilizing our maps including urban mobility groups, the humanitarian sector, universities, governments, companies large and small, volunteer groups, and many more. The insights gained through these interactions help to shape the priorities of their Maps team and identify the most important work to be done. The Community Support Manager role also plays a pivotal role in shaping public perceptions of the Maps Team by empowering their verse community to achieve their mapping goals. Role Responsibilities Respond timely and effectively to incoming support requests across various channels Communicate issues and opportunities received via support channels to the rest of the team Utilize external and internal task tracking tools to categorize the most significant issues affecting our community Utilize external and internal task tracking tools to highlight feature requests and future product improvements Review and iterate upon our issue tracking dashboards Prepare and present reports to the team that shed light on our support system, issue resolution metrics, and commonly reported issues Update help documentation so that our community can find clear answers in a timely manner Identify opportunities for improvements across our apps, website, tools, and communication to provide our community with a better product experience Support campaigns we are running by working with our Community team to help new users get started Assistance with marketing campaigns and communication efforts when required Willing to travel up to once a quarter within the United States to meet with team members and community partners. Qualifications & Skills Minimum qualifications: 3+ years experience in a Customer Service function Strong written and verbal communication skills in English Flexibility with working hours to help facilitate early morning calls with Europe or late afternoon calls with North America depending on where the candidate is based A self-starter attitude and a willingness to find solutions to problems that are not always clearly defined Preferred qualifications Experience working with customer support systems Bachelor of Geospatial Information Systems or similar Knowledge of OpenStreetMap and the community contributing to it Experience working remotely in a globally distributed team Community management experience is highly valued
Jul 16, 2025
Full time
Customer Success Manager Location: UK, Remote Length: 12 Months Rate: £29.33 p/h (Inside IR35) Hours: 40 Hours per week Overview of the Role Our client is looking for a Community Support Manager who will help to manage inbound communication and feedback from our partners and users. The right candidate will be motivated to support the development of internal mapping technologies being deployed in our client's mobile apps and AR products. The candidate will enjoy supporting the wide variety of groups utilizing our maps including urban mobility groups, the humanitarian sector, universities, governments, companies large and small, volunteer groups, and many more. The insights gained through these interactions help to shape the priorities of their Maps team and identify the most important work to be done. The Community Support Manager role also plays a pivotal role in shaping public perceptions of the Maps Team by empowering their verse community to achieve their mapping goals. Role Responsibilities Respond timely and effectively to incoming support requests across various channels Communicate issues and opportunities received via support channels to the rest of the team Utilize external and internal task tracking tools to categorize the most significant issues affecting our community Utilize external and internal task tracking tools to highlight feature requests and future product improvements Review and iterate upon our issue tracking dashboards Prepare and present reports to the team that shed light on our support system, issue resolution metrics, and commonly reported issues Update help documentation so that our community can find clear answers in a timely manner Identify opportunities for improvements across our apps, website, tools, and communication to provide our community with a better product experience Support campaigns we are running by working with our Community team to help new users get started Assistance with marketing campaigns and communication efforts when required Willing to travel up to once a quarter within the United States to meet with team members and community partners. Qualifications & Skills Minimum qualifications: 3+ years experience in a Customer Service function Strong written and verbal communication skills in English Flexibility with working hours to help facilitate early morning calls with Europe or late afternoon calls with North America depending on where the candidate is based A self-starter attitude and a willingness to find solutions to problems that are not always clearly defined Preferred qualifications Experience working with customer support systems Bachelor of Geospatial Information Systems or similar Knowledge of OpenStreetMap and the community contributing to it Experience working remotely in a globally distributed team Community management experience is highly valued
Administrative Assistant (2091) Location: London (Hybrid) Length: ASAP - 30/11/2025 Rate: 24.71 per hour Hours: 9am-6pm Job Description: We're looking for a highly organised and proactive Administrative Assistant to join our busy Production HR team. In this pivotal role, you'll provide essential support, ensuring the smooth operation of our HR initiatives across the EMEA region. If you thrive in a fast-paced environment, possess exceptional organizational skills, and have a keen interest in HR within the entertainment industry, we encourage you to apply. What You'll Do: Be the central point of contact, efficiently filter and manage incoming requests for the Production HR team from various stakeholders, including internal departments, external partners, and production teams. Orchestrate training programs, organising and coordinating training sessions for production leadership, talent, and crew across our EMEA productions. This includes scheduling, logistics, and communication. Manage executive diaries, provide comprehensive diary management for the Production HR leader, ensuring their schedule is optimised and all meetings are well-coordinated. Elevate our communications, utilise your creative flair to finesse and refine presentations, documents, and other resources, ensuring they are professional, impactful, and clearly communicate key messages. What You'll Bring: Proven Administrative Acumen, significant administrative experience, ideally gained within a dynamic HR department in the entertainment industry. Alternatively, a background in film/TV production with a demonstrated interest in HR will be highly valued. Exceptional Organizational Skills, a proactive approach to organization with a strong drive to continually improve practices and ways of working. You'll be adept at managing multiple competing priorities and effectively prioritising tasks in a fast-paced environment. Creative Communication, a knack for designing visually appealing and effective presentations, documents, and resources that clearly convey information. Collaborative Spirit, Strong communication and interpersonal skills, with the ability to build effective relationships and collaborate seamlessly with diverse teams and individuals. Industry Insight (Desirable), a foundational understanding of production environments and working conditions within the entertainment industry. This role is an excellent opportunity for an administrative professional to play a crucial part in supporting our Production HR team and contributing to the success of our productions across EMEA.Need to be comfortable working with Google Suite, Airtable and able to learn other internal tools. Someone with previous Netflix experience would be advantageous.
Jul 16, 2025
Full time
Administrative Assistant (2091) Location: London (Hybrid) Length: ASAP - 30/11/2025 Rate: 24.71 per hour Hours: 9am-6pm Job Description: We're looking for a highly organised and proactive Administrative Assistant to join our busy Production HR team. In this pivotal role, you'll provide essential support, ensuring the smooth operation of our HR initiatives across the EMEA region. If you thrive in a fast-paced environment, possess exceptional organizational skills, and have a keen interest in HR within the entertainment industry, we encourage you to apply. What You'll Do: Be the central point of contact, efficiently filter and manage incoming requests for the Production HR team from various stakeholders, including internal departments, external partners, and production teams. Orchestrate training programs, organising and coordinating training sessions for production leadership, talent, and crew across our EMEA productions. This includes scheduling, logistics, and communication. Manage executive diaries, provide comprehensive diary management for the Production HR leader, ensuring their schedule is optimised and all meetings are well-coordinated. Elevate our communications, utilise your creative flair to finesse and refine presentations, documents, and other resources, ensuring they are professional, impactful, and clearly communicate key messages. What You'll Bring: Proven Administrative Acumen, significant administrative experience, ideally gained within a dynamic HR department in the entertainment industry. Alternatively, a background in film/TV production with a demonstrated interest in HR will be highly valued. Exceptional Organizational Skills, a proactive approach to organization with a strong drive to continually improve practices and ways of working. You'll be adept at managing multiple competing priorities and effectively prioritising tasks in a fast-paced environment. Creative Communication, a knack for designing visually appealing and effective presentations, documents, and resources that clearly convey information. Collaborative Spirit, Strong communication and interpersonal skills, with the ability to build effective relationships and collaborate seamlessly with diverse teams and individuals. Industry Insight (Desirable), a foundational understanding of production environments and working conditions within the entertainment industry. This role is an excellent opportunity for an administrative professional to play a crucial part in supporting our Production HR team and contributing to the success of our productions across EMEA.Need to be comfortable working with Google Suite, Airtable and able to learn other internal tools. Someone with previous Netflix experience would be advantageous.
Our client, a leading name in the production space, is looking for an adaptable and knowledgeable HR Manager to join them on a 12-month fixed-term contract. Key Responsibilities: Provide day-to-day HR support across the business, with a focus on the freelance workforce Advise and manage Employee Relations (ER) cases from start to resolution Navigate and advise on IR35 compliance and implications Lead and support on generalist HR conversations , ensuring best practices and legal compliance Manage end-to-end recruitment for a variety of roles within the production space Handle absence management conversations , ensuring consistency and fairness Act as a trusted partner to managers and team leads on all people-related matters Please note: This role is hybrid working 4 days a week in the clients London office
Jul 14, 2025
Full time
Our client, a leading name in the production space, is looking for an adaptable and knowledgeable HR Manager to join them on a 12-month fixed-term contract. Key Responsibilities: Provide day-to-day HR support across the business, with a focus on the freelance workforce Advise and manage Employee Relations (ER) cases from start to resolution Navigate and advise on IR35 compliance and implications Lead and support on generalist HR conversations , ensuring best practices and legal compliance Manage end-to-end recruitment for a variety of roles within the production space Handle absence management conversations , ensuring consistency and fairness Act as a trusted partner to managers and team leads on all people-related matters Please note: This role is hybrid working 4 days a week in the clients London office
Data Administrator Location: The Mailbox, Birmingham Length: 2 months Rate: £20.00 - £25.00 p/h (Inside IR35) Hours: 35 hours per week Job Overview: We are seeking a skilled and detail-oriented Data Administrator to join our People Services team. This role will primarily focus on processing changes to organisational structures and cost centres within HR systems. The successful candidate will work in a fast-paced environment, ensuring accuracy and efficiency across various data entry tasks. Key Responsibilities: Process standard reporting line changes (organisational structure updates) Handle standard cost center changes Manage team renames Execute position closures within the system Required Skills and Experience: Proven ability to work effectively in a fast-paced environment Strong attention to detail is essential Experience with data entry is required SAP experience is preferred, but not essential An understanding of organisational structures is desirable but not required
Feb 20, 2025
Full time
Data Administrator Location: The Mailbox, Birmingham Length: 2 months Rate: £20.00 - £25.00 p/h (Inside IR35) Hours: 35 hours per week Job Overview: We are seeking a skilled and detail-oriented Data Administrator to join our People Services team. This role will primarily focus on processing changes to organisational structures and cost centres within HR systems. The successful candidate will work in a fast-paced environment, ensuring accuracy and efficiency across various data entry tasks. Key Responsibilities: Process standard reporting line changes (organisational structure updates) Handle standard cost center changes Manage team renames Execute position closures within the system Required Skills and Experience: Proven ability to work effectively in a fast-paced environment Strong attention to detail is essential Experience with data entry is required SAP experience is preferred, but not essential An understanding of organisational structures is desirable but not required
Product Analyst Location: UK, London Length: 6 months Rate: £50.00 p/h (Inside IR35) Hours: 9am - 6pm Overview: Project Overview: GBO Engineering is an embedded product and engineering team within Our Client's ad sales organization (GBO). We build consumer-grade internal tooling for sales, marketing, and service teams Our cross-functional team of engineers, designers, and product managers is responsible for internal platforms that support sales and marketing teams to run events, deliver professional services, and manage large, commercial deals with ads customers. These tools are part of a cohesive suite of internal tools that power the day-to-day workflows of sales and marketing and meaningfully drive business outcomes Overall Role Responsibilities: Partner with product and engineering to define and implement product metrics: baseline and ongoing measurement (e.g. scripts and dashboards). Support product initiatives with quantitative business and data insights Act as a subject matter expert and technical leader in data extraction and manipulation, dashboarding/visualization, and analytical/statistical techniques. Validate insights, and translate them into recommendations to drive product improvement and/or accelerate behavioural change among our users Work with business functions (Global Product Leads) to support operational work (marketing, change management) Top 3 Daily Responsibilities: Build an understanding of user and system behaviour, and act as a thought leader to define robust KPIs for our tools that directly link to tool performance and impacts Develop reporting dashboards for KPI monitoring and to support go-to-market activities; Provide supporting data and analysis to inform product development decisions Format, re-structure, and validate data to ensure quality. Where needed, work with Engineers to obtain new tool signals, or with user teams to supplement missing data Mandatory Skills/Qualifications: (All skills, both technical and soft, required to be successful in the role): Education: Bachelor's degree or equivalent practical experience Moderate-advanced SQL skills (including joins, aggregation, and window functions) and experience building dashboards to track metrics and visualize data Experience defining new KPIs that drive behaviours aligned with business priorities Knowledge of statistical analysis and different frameworks/methods for data analysis Ability to handle large, complex data sets, with an analytical mindset Non-Essential Skills/Qualifications: (Skills that would be nice to have but are not essential in the role): Experience with project/program management, and/or go-to-market activities Clear written and oral communication for both technical and non-technical audiences Knowledge of Our Client's Ads products, sales teams, and/or service teams
Feb 16, 2025
Full time
Product Analyst Location: UK, London Length: 6 months Rate: £50.00 p/h (Inside IR35) Hours: 9am - 6pm Overview: Project Overview: GBO Engineering is an embedded product and engineering team within Our Client's ad sales organization (GBO). We build consumer-grade internal tooling for sales, marketing, and service teams Our cross-functional team of engineers, designers, and product managers is responsible for internal platforms that support sales and marketing teams to run events, deliver professional services, and manage large, commercial deals with ads customers. These tools are part of a cohesive suite of internal tools that power the day-to-day workflows of sales and marketing and meaningfully drive business outcomes Overall Role Responsibilities: Partner with product and engineering to define and implement product metrics: baseline and ongoing measurement (e.g. scripts and dashboards). Support product initiatives with quantitative business and data insights Act as a subject matter expert and technical leader in data extraction and manipulation, dashboarding/visualization, and analytical/statistical techniques. Validate insights, and translate them into recommendations to drive product improvement and/or accelerate behavioural change among our users Work with business functions (Global Product Leads) to support operational work (marketing, change management) Top 3 Daily Responsibilities: Build an understanding of user and system behaviour, and act as a thought leader to define robust KPIs for our tools that directly link to tool performance and impacts Develop reporting dashboards for KPI monitoring and to support go-to-market activities; Provide supporting data and analysis to inform product development decisions Format, re-structure, and validate data to ensure quality. Where needed, work with Engineers to obtain new tool signals, or with user teams to supplement missing data Mandatory Skills/Qualifications: (All skills, both technical and soft, required to be successful in the role): Education: Bachelor's degree or equivalent practical experience Moderate-advanced SQL skills (including joins, aggregation, and window functions) and experience building dashboards to track metrics and visualize data Experience defining new KPIs that drive behaviours aligned with business priorities Knowledge of statistical analysis and different frameworks/methods for data analysis Ability to handle large, complex data sets, with an analytical mindset Non-Essential Skills/Qualifications: (Skills that would be nice to have but are not essential in the role): Experience with project/program management, and/or go-to-market activities Clear written and oral communication for both technical and non-technical audiences Knowledge of Our Client's Ads products, sales teams, and/or service teams
UX Designer Location: UK, London Length: Start Date 03/02/2025 - End Date 02/08/2025 Rate: £50.00 p/h (Inside IR35) Hours: 9am - 6pm (onsite Tue,Wed,Thu) Role Overview: You'll work on a platform that helps manage, collaborate, and deliver sales and marketing events for external guests. This involves designing seamless user experiences and collaborating with teams to ensure successful product launches. Key Responsibilities: Platform Design: Lead design for a platform focused on sales and marketing event management, creating user flows, wireframes, and UI mock-ups. Collaborate Across Teams: Work with product managers, engineers, and other designers to turn ideas into fully realized products. Design Systems: Contribute to and improve design systems to ensure consistency and high-quality user experiences. Solve Complex Problems: Take ownership of complex design challenges and find scalable solutions with limited precedent. Influence and Lead: Influence cross-functional teams, mentor designers, and guide design efforts to align with overall product goals. User-Centered Design: Advocate for user-centered design principles and ensure designs meet both business and user needs. Design Execution: Create design deliverables such as prototypes and mock-ups. Collaborate with engineers to make sure design intent is clear and executed. Iterate on Designs: Continuously improve designs based on feedback, user testing, and data insights. Top 3 Hard Skills: UX Design Experience: 6+ years of experience designing digital products, particularly for the web. UI/UX Design Skills: Experience creating wireframes, user flows, prototypes, and high-fidelity mock-ups. Collaboration: Strong ability to work with product managers, engineers, and other designers to take products from concept to launch. Top 3 Soft Skills: Communication: Ability to clearly articulate design ideas, listen to others, and advocate for design solutions. Collaboration: Experience working well with other designers, product managers, and engineers. Analytical Thinking: Strong problem-solving skills, with an ability to think critically and logically about design challenges. Preferred Candidate Qualifications: Experience: 6+ years of experience in digital product design or UX. Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience). Technical Skills: Experience with Figma, Sketch, or similar design software. Key Skills: Aesthetic Sensibility: Ability to make design decisions that align with brand guidelines and current trends. Craftsmanship: Focus on creating high-quality, scalable designs that last. Data-Driven Design: Ability to use data to guide design decisions and measure outcomes. UX Research: Knowledge of UX research methods to inform design decisions. Storytelling: Ability to present and advocate for designs in a way that influences stakeholders.
Feb 13, 2025
Full time
UX Designer Location: UK, London Length: Start Date 03/02/2025 - End Date 02/08/2025 Rate: £50.00 p/h (Inside IR35) Hours: 9am - 6pm (onsite Tue,Wed,Thu) Role Overview: You'll work on a platform that helps manage, collaborate, and deliver sales and marketing events for external guests. This involves designing seamless user experiences and collaborating with teams to ensure successful product launches. Key Responsibilities: Platform Design: Lead design for a platform focused on sales and marketing event management, creating user flows, wireframes, and UI mock-ups. Collaborate Across Teams: Work with product managers, engineers, and other designers to turn ideas into fully realized products. Design Systems: Contribute to and improve design systems to ensure consistency and high-quality user experiences. Solve Complex Problems: Take ownership of complex design challenges and find scalable solutions with limited precedent. Influence and Lead: Influence cross-functional teams, mentor designers, and guide design efforts to align with overall product goals. User-Centered Design: Advocate for user-centered design principles and ensure designs meet both business and user needs. Design Execution: Create design deliverables such as prototypes and mock-ups. Collaborate with engineers to make sure design intent is clear and executed. Iterate on Designs: Continuously improve designs based on feedback, user testing, and data insights. Top 3 Hard Skills: UX Design Experience: 6+ years of experience designing digital products, particularly for the web. UI/UX Design Skills: Experience creating wireframes, user flows, prototypes, and high-fidelity mock-ups. Collaboration: Strong ability to work with product managers, engineers, and other designers to take products from concept to launch. Top 3 Soft Skills: Communication: Ability to clearly articulate design ideas, listen to others, and advocate for design solutions. Collaboration: Experience working well with other designers, product managers, and engineers. Analytical Thinking: Strong problem-solving skills, with an ability to think critically and logically about design challenges. Preferred Candidate Qualifications: Experience: 6+ years of experience in digital product design or UX. Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience). Technical Skills: Experience with Figma, Sketch, or similar design software. Key Skills: Aesthetic Sensibility: Ability to make design decisions that align with brand guidelines and current trends. Craftsmanship: Focus on creating high-quality, scalable designs that last. Data-Driven Design: Ability to use data to guide design decisions and measure outcomes. UX Research: Knowledge of UX research methods to inform design decisions. Storytelling: Ability to present and advocate for designs in a way that influences stakeholders.
Senior Business Analyst Location: London, Salford, Birmingham, Bristol or Cardiff Length: 10 months Rate: £350.00 - £500.00 p/d (Inside IR35 Umbrella) Hours: 35 hours per week (2 days in office per week) Overview: As a Senior Business Analyst within Corporate Systems, you'll play a key role in modernising and simplifying the current Systems landscape within HR, Learning and Resource Scheduling technical products and platforms. The role of the Senior Business Analyst is to work closely with business stakeholders, suppliers and technical delivery teams both internally and externally, to ensure that Our Client's investment and the solutions delivered provide benefits. This role will be within the Resource Scheduling Programme and will be responsible for delivering the Business Analysis & System Design workstream working alongside permanent and contractor colleagues. The programme will deliver a transformation of the resource scheduling landscape and will be working with key editorial, commercial and technical stakeholders. The role requires extensive programme experience in a Business Analysis capacity including workshop design and facilitation, mentoring and developing other team members, working with senior stakeholders to achieve objectives of the programme including standardisation, new ways of working, and change leadership. Required skills: Extensive experience working as a senior level business analyst gained within a large scale, complex corporate environment. Comprehensive knowledge of technical product management and development methodologies, underpinned by strong software design principles. Thorough knowledge of business and data analysis tools and techniques such as requirements engineering, structured analysis and design, process mapping, component business modelling, business process re-engineering, workshop design and facilitation. Communication skills - both written and spoken - using a variety of methods; the ability to convey messages effectively relative to the audience. Experience of leading and delivering Business Analysis disciplines as a Senior Business Analyst, at programme level, in a technical environment and project lifecycle delivery. Desirable: Entry Certificate in Business (ECBA) Level 1 and/or Certification of Capability in Business Analysis (CCBA) Level 2 or equivalent experience. British Computer Society Certified Business Analysis Professional (BCS CBAP) or equivalent formal qualification in business analysis. Subject Matter Expert or experience in Resource Scheduling, specifically the processes of identifying, forecasting, and allocating resources, i.e., people, equipment, and facilities. Experience in leading change initiatives at the programme level.
Feb 13, 2025
Full time
Senior Business Analyst Location: London, Salford, Birmingham, Bristol or Cardiff Length: 10 months Rate: £350.00 - £500.00 p/d (Inside IR35 Umbrella) Hours: 35 hours per week (2 days in office per week) Overview: As a Senior Business Analyst within Corporate Systems, you'll play a key role in modernising and simplifying the current Systems landscape within HR, Learning and Resource Scheduling technical products and platforms. The role of the Senior Business Analyst is to work closely with business stakeholders, suppliers and technical delivery teams both internally and externally, to ensure that Our Client's investment and the solutions delivered provide benefits. This role will be within the Resource Scheduling Programme and will be responsible for delivering the Business Analysis & System Design workstream working alongside permanent and contractor colleagues. The programme will deliver a transformation of the resource scheduling landscape and will be working with key editorial, commercial and technical stakeholders. The role requires extensive programme experience in a Business Analysis capacity including workshop design and facilitation, mentoring and developing other team members, working with senior stakeholders to achieve objectives of the programme including standardisation, new ways of working, and change leadership. Required skills: Extensive experience working as a senior level business analyst gained within a large scale, complex corporate environment. Comprehensive knowledge of technical product management and development methodologies, underpinned by strong software design principles. Thorough knowledge of business and data analysis tools and techniques such as requirements engineering, structured analysis and design, process mapping, component business modelling, business process re-engineering, workshop design and facilitation. Communication skills - both written and spoken - using a variety of methods; the ability to convey messages effectively relative to the audience. Experience of leading and delivering Business Analysis disciplines as a Senior Business Analyst, at programme level, in a technical environment and project lifecycle delivery. Desirable: Entry Certificate in Business (ECBA) Level 1 and/or Certification of Capability in Business Analysis (CCBA) Level 2 or equivalent experience. British Computer Society Certified Business Analysis Professional (BCS CBAP) or equivalent formal qualification in business analysis. Subject Matter Expert or experience in Resource Scheduling, specifically the processes of identifying, forecasting, and allocating resources, i.e., people, equipment, and facilities. Experience in leading change initiatives at the programme level.
Business Development Manager Location: UK, London Length: 8 Months Rate: £43.75 - £48.56 p/h (Inside IR35) Hours: 9am-6pm (hybrid 3 days onsite) Role Brief The Business Development Manager will contribute to the quickly growing revenue engine of Our Client's business by identifying new partnership opportunities and driving key strategic deals. This role will be responsible for guiding partnership strategies, defining the right rules of engagement, and helping scale the value proposition of Our Client's products via the right set of partners. Job Responsibilities: Analyze the current partnerships landscape and identify opportunities to drive incremental revenue growth via deals and/or incentive programs Evaluate and prioritize these opportunities at a global level, build business cases, structure, negotiate, and close key deals within the various partner ecosystems, including. Commerce, Data Signals, Core Ads and Video, etc. Demonstrate fluency in the most complex legal and business issues in contracts and develop creative win-win solutions with our partners Lead cross-functional internal alignment to drive decision-making in the deal process Collaborate proactively with a broad range of internal constituents to help define tailored go-to-market strategies and drive sign-off from internal leadership Essential Qualifications and Experience: Bachelor's degree, MBA preferred Business experience in an internet or technology environment Experience in partnerships, business development, or business strategy Experience and proven track record of closing strategic software, services, data, licensing, or measurement deals, including comfort with the legal aspects of negotiations Project management skills to test, learn, and scale pilots in a data-driven way Experience analyzing data and deriving actionable business insights. Ability to learn quickly about new technologies and distil information into actionable insights for internal stakeholder Strong communication skills to influence and collaborate effectively in a complex matrix org Exceptional interpersonal skills and ability to develop strong working relationships both inside and outside ofOur Client Familiarity with advertising or e-commerce platforms businesses and online business models preferred
Feb 13, 2025
Full time
Business Development Manager Location: UK, London Length: 8 Months Rate: £43.75 - £48.56 p/h (Inside IR35) Hours: 9am-6pm (hybrid 3 days onsite) Role Brief The Business Development Manager will contribute to the quickly growing revenue engine of Our Client's business by identifying new partnership opportunities and driving key strategic deals. This role will be responsible for guiding partnership strategies, defining the right rules of engagement, and helping scale the value proposition of Our Client's products via the right set of partners. Job Responsibilities: Analyze the current partnerships landscape and identify opportunities to drive incremental revenue growth via deals and/or incentive programs Evaluate and prioritize these opportunities at a global level, build business cases, structure, negotiate, and close key deals within the various partner ecosystems, including. Commerce, Data Signals, Core Ads and Video, etc. Demonstrate fluency in the most complex legal and business issues in contracts and develop creative win-win solutions with our partners Lead cross-functional internal alignment to drive decision-making in the deal process Collaborate proactively with a broad range of internal constituents to help define tailored go-to-market strategies and drive sign-off from internal leadership Essential Qualifications and Experience: Bachelor's degree, MBA preferred Business experience in an internet or technology environment Experience in partnerships, business development, or business strategy Experience and proven track record of closing strategic software, services, data, licensing, or measurement deals, including comfort with the legal aspects of negotiations Project management skills to test, learn, and scale pilots in a data-driven way Experience analyzing data and deriving actionable business insights. Ability to learn quickly about new technologies and distil information into actionable insights for internal stakeholder Strong communication skills to influence and collaborate effectively in a complex matrix org Exceptional interpersonal skills and ability to develop strong working relationships both inside and outside ofOur Client Familiarity with advertising or e-commerce platforms businesses and online business models preferred
Administrative Business Partner Location: UK, London Length: 6 months Rate: £25.00 p/h (Inside IR35) Hours: 9am - 6pm Role Brief Duties: Complete core administrative tasks (e.g., travel management, expense reporting, calendar management, facilities coordination) under some guidance from the executive Complete core program management tasks by delivering small- to medium-scale projects or events from initiation through delivery Select appropriate approaches from clear or less defined options to complete assigned tasks Use strong judgment and discretion with some guidance Perform the role with some supervision from the executive and know how to find information. Effectively navigates ambiguity Determine corrective action for risks and obstacles in projects or events with minimal assistance from the executive Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background Responsibilities: Calendar Management Schedule, maintain, and update calendar events, with some guidance. This includes: proactively scheduling, maintaining, and updating calendar events for the supported executive or team with consideration for time zone differences; building in adequate preparation time for events; resolving scheduling conflicts; responding to requests for scheduling and meetings; optimizing calendaring for short-long-term planning of supported executive and team; making recommendations to support leadership time allocation concerning calendar and travel. Expense Reports Execute expense management activities with some guidance. This includes: completing expense reports on behalf of executives, reviewing and processing invoices, expense reports, and purchase orders. Facilities Coordination Assess and advocate for office space needs with some guidance; manage requests for space accommodations; liaise with internal partners (e.g., real estate workplace services - REWS) to construct and plan space allocation; may facilitate office moves. Meeting Coordination Prepare meetings for the executive or team with some guidance. Ensure meeting room, equipment, and attendee list are correct and confirmed; gather, compile, and create meeting materials (e.g., decks and meeting agendas); ensure meeting materials are aligned with the specific meeting agenda; assist with note-taking. Program Management Plan and organize internal and external programs and events (e.g., team off-sites, business events, tech talks, summits) and manage event logistics (e.g., venues, equipment, swag, entertainment, travel) in collaboration with internal partners and external vendors; to ensure compliance with internal and external policies/procedures; may act as the main point of contact during the event. Contribute to projects or programs (e.g., Culture Club, E/ABP global community projects, Function/PA E/ABP specific process improvement or other projects, executive-driven projects or programs not related to the E/ABP role). Travel Management Complete travel coordination tasks with some guidance. This includes: scheduling and coordinating travel for executive(s) and team(s) in line with preferences, organizing business-related, pre-travel preparation (e.g., visa and passport support, tech support, cultural considerations); may travel with executives and teams and remaining on-call to respond to executive urgent requests during travel; may develop travel agendas and complete post-travel documentation as needed.
Feb 11, 2025
Full time
Administrative Business Partner Location: UK, London Length: 6 months Rate: £25.00 p/h (Inside IR35) Hours: 9am - 6pm Role Brief Duties: Complete core administrative tasks (e.g., travel management, expense reporting, calendar management, facilities coordination) under some guidance from the executive Complete core program management tasks by delivering small- to medium-scale projects or events from initiation through delivery Select appropriate approaches from clear or less defined options to complete assigned tasks Use strong judgment and discretion with some guidance Perform the role with some supervision from the executive and know how to find information. Effectively navigates ambiguity Determine corrective action for risks and obstacles in projects or events with minimal assistance from the executive Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background Responsibilities: Calendar Management Schedule, maintain, and update calendar events, with some guidance. This includes: proactively scheduling, maintaining, and updating calendar events for the supported executive or team with consideration for time zone differences; building in adequate preparation time for events; resolving scheduling conflicts; responding to requests for scheduling and meetings; optimizing calendaring for short-long-term planning of supported executive and team; making recommendations to support leadership time allocation concerning calendar and travel. Expense Reports Execute expense management activities with some guidance. This includes: completing expense reports on behalf of executives, reviewing and processing invoices, expense reports, and purchase orders. Facilities Coordination Assess and advocate for office space needs with some guidance; manage requests for space accommodations; liaise with internal partners (e.g., real estate workplace services - REWS) to construct and plan space allocation; may facilitate office moves. Meeting Coordination Prepare meetings for the executive or team with some guidance. Ensure meeting room, equipment, and attendee list are correct and confirmed; gather, compile, and create meeting materials (e.g., decks and meeting agendas); ensure meeting materials are aligned with the specific meeting agenda; assist with note-taking. Program Management Plan and organize internal and external programs and events (e.g., team off-sites, business events, tech talks, summits) and manage event logistics (e.g., venues, equipment, swag, entertainment, travel) in collaboration with internal partners and external vendors; to ensure compliance with internal and external policies/procedures; may act as the main point of contact during the event. Contribute to projects or programs (e.g., Culture Club, E/ABP global community projects, Function/PA E/ABP specific process improvement or other projects, executive-driven projects or programs not related to the E/ABP role). Travel Management Complete travel coordination tasks with some guidance. This includes: scheduling and coordinating travel for executive(s) and team(s) in line with preferences, organizing business-related, pre-travel preparation (e.g., visa and passport support, tech support, cultural considerations); may travel with executives and teams and remaining on-call to respond to executive urgent requests during travel; may develop travel agendas and complete post-travel documentation as needed.
Senior Software Engineer Location: UK, Nottinghamshire Length: Start Date: 03/03/2025 End Date: 03/10/2025 Rate: £461.53 per day (Inside IR35) Hours: 37.5 hours per week Overview: We are looking for someone who has good commercial experience writing code in React and C# within a microservices architecture. You will have experience with cloud-based technologies (we use AWS) and a passion for quality engineering, working as part of an agile team and being flexible in your ways of working. As a Senior Developer you will have considerable experience in software engineering and experience building mission-critical, high-volume transaction web-based software systems. Qualifications: C# .NET Core and React development skills Experience with JavaScript, TypeScript Experience creating REST APIs Knowledge of microservice architecture Development and CI/CD tools such as Jira, Git and AWS CodeBuild Experience with a relational database such as MySQL, PostgreSQL, or Oracle Benefits package includes: Flexible work environment, working hybrid or in the office if you prefer Great compensation package and discretionary bonus plan Core benefits include pension, Bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave Company Culture: Our Client's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Our Client's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Our Client's Life on social or our Careers Site to understand why. Our Client is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Our Client's DNA and practices, and our diverse workforce drives our success. Everyone can succeed and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Feb 09, 2025
Full time
Senior Software Engineer Location: UK, Nottinghamshire Length: Start Date: 03/03/2025 End Date: 03/10/2025 Rate: £461.53 per day (Inside IR35) Hours: 37.5 hours per week Overview: We are looking for someone who has good commercial experience writing code in React and C# within a microservices architecture. You will have experience with cloud-based technologies (we use AWS) and a passion for quality engineering, working as part of an agile team and being flexible in your ways of working. As a Senior Developer you will have considerable experience in software engineering and experience building mission-critical, high-volume transaction web-based software systems. Qualifications: C# .NET Core and React development skills Experience with JavaScript, TypeScript Experience creating REST APIs Knowledge of microservice architecture Development and CI/CD tools such as Jira, Git and AWS CodeBuild Experience with a relational database such as MySQL, PostgreSQL, or Oracle Benefits package includes: Flexible work environment, working hybrid or in the office if you prefer Great compensation package and discretionary bonus plan Core benefits include pension, Bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave Company Culture: Our Client's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. Our Client's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Our Client's Life on social or our Careers Site to understand why. Our Client is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Our Client's DNA and practices, and our diverse workforce drives our success. Everyone can succeed and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Pursuit Lead Location: UK, London Length: Start Date: 10/02/2025 End Date: 09/08/2025 Rate: £50.96 p/h (Inside IR35) Hours: 9am - 6pm Job Overview: We are seeking a dynamic and highly skilled Pursuit Lead to act as a liaison between internal teams, external clients, and partners. This role is essential in driving the translation of commercial business models into actionable solutions across the customer lifecycle. The ideal candidate will have a comprehensive understanding of product deployment, systems integrations, technologies, and processes, as well as the ability to manage relationships, ensure project success, and proactively address challenges. The Solutions Advocate will be responsible for managing stakeholder relationships, driving strategic projects, and providing expert guidance throughout the implementation process. This role requires a combination of technical expertise, business acumen, and exceptional communication skills to support and enhance customer satisfaction while ensuring alignment with long-term business objectives. Key Responsibilities: Stakeholder Management: Act as the primary point of contact for internal teams, clients, and partners, ensuring clear communication and alignment across all parties. Build and maintain positive relationships with senior leadership and key decision-makers. Solution Development & Deployment: Advocate for clients and partners by identifying opportunities to improve business outcomes and recommending scalable solutions. Manage the deployment, integration, and troubleshooting of products and services, ensuring successful outcomes. Project Scoping & Execution: Lead the planning and execution of projects by defining objectives, prioritizing tasks, and securing necessary resources. Proactively drive the successful implementation of both internal and external projects, ensuring alignment with business goals. Strategic Problem Solving: Address complex challenges that may have multiple solutions, driving the creation of repeatable, scalable solutions. Provide expert recommendations and justifications for strategy, scoping, and deployment to meet customer needs and expectations. Process Improvement & Innovation: Identify and develop new processes, anticipating future challenges and mitigating potential issues. Propose innovative solutions to streamline operations and enhance customer experience. Pre/Post-Sales Consulting: Support clients before and after product deployment, providing valuable insights and guidance to ensure continuous satisfaction and long-term success. Troubleshoot and resolve issues to maintain high levels of customer loyalty. Collaboration & Communication: Collaborate effectively with cross-functional teams to ensure that all objectives and deliverables are met. Communicate project status, risks, and updates to key stakeholders in a timely and transparent manner. Skills/Experience Top 3 Hard Skills: Experience Supporting Enterprise Customers in Cloud Professional Services : Strong background in delivering cloud services to large, enterprise-level clients. This may include project management, consulting, or technical delivery roles. Industry Expertise : The role requires experience in at least one specific industry such as Financial Services, Manufacturing, Retail, or Telco/Media/Entertainment. This expertise will be key in understanding customer pain points and aligning cloud solutions accordingly. Customer Negotiation Skills : You should be comfortable negotiating and managing expectations with customers, including discussing technical requirements and contract terms to ensure alignment between customer and service delivery. Top 3 Soft Skills: Communication Between Technical and Business Stakeholders : The ability to facilitate smooth communication between technical teams and business stakeholders, bridging any gaps in understanding to ensure successful project outcomes. Leadership, Organizational, and Problem-Solving Skills : A demonstrated ability to lead teams, organize resources effectively, and address complex problems that arise in the context of cloud services delivery. Writing and Discussing Proposal Documents : Experience drafting and discussing technical proposals, agreement documents, and professional services contracts for engagements with customers. Years of Experience : At least 8 years in customer-facing roles, ideally interfacing with executive stakeholders Qualifications : A BA/BS degree or equivalent practical experience Product Knowledge : Certification in Cloud Technology is essential Preferred - Experience with top-tier consulting firms such as Microsoft, Amazon, Accenture, PwC, and Deloitte is highly desirable. Familiarity with these companies' approaches and methodologies will be a key asset in this role
Feb 08, 2025
Full time
Pursuit Lead Location: UK, London Length: Start Date: 10/02/2025 End Date: 09/08/2025 Rate: £50.96 p/h (Inside IR35) Hours: 9am - 6pm Job Overview: We are seeking a dynamic and highly skilled Pursuit Lead to act as a liaison between internal teams, external clients, and partners. This role is essential in driving the translation of commercial business models into actionable solutions across the customer lifecycle. The ideal candidate will have a comprehensive understanding of product deployment, systems integrations, technologies, and processes, as well as the ability to manage relationships, ensure project success, and proactively address challenges. The Solutions Advocate will be responsible for managing stakeholder relationships, driving strategic projects, and providing expert guidance throughout the implementation process. This role requires a combination of technical expertise, business acumen, and exceptional communication skills to support and enhance customer satisfaction while ensuring alignment with long-term business objectives. Key Responsibilities: Stakeholder Management: Act as the primary point of contact for internal teams, clients, and partners, ensuring clear communication and alignment across all parties. Build and maintain positive relationships with senior leadership and key decision-makers. Solution Development & Deployment: Advocate for clients and partners by identifying opportunities to improve business outcomes and recommending scalable solutions. Manage the deployment, integration, and troubleshooting of products and services, ensuring successful outcomes. Project Scoping & Execution: Lead the planning and execution of projects by defining objectives, prioritizing tasks, and securing necessary resources. Proactively drive the successful implementation of both internal and external projects, ensuring alignment with business goals. Strategic Problem Solving: Address complex challenges that may have multiple solutions, driving the creation of repeatable, scalable solutions. Provide expert recommendations and justifications for strategy, scoping, and deployment to meet customer needs and expectations. Process Improvement & Innovation: Identify and develop new processes, anticipating future challenges and mitigating potential issues. Propose innovative solutions to streamline operations and enhance customer experience. Pre/Post-Sales Consulting: Support clients before and after product deployment, providing valuable insights and guidance to ensure continuous satisfaction and long-term success. Troubleshoot and resolve issues to maintain high levels of customer loyalty. Collaboration & Communication: Collaborate effectively with cross-functional teams to ensure that all objectives and deliverables are met. Communicate project status, risks, and updates to key stakeholders in a timely and transparent manner. Skills/Experience Top 3 Hard Skills: Experience Supporting Enterprise Customers in Cloud Professional Services : Strong background in delivering cloud services to large, enterprise-level clients. This may include project management, consulting, or technical delivery roles. Industry Expertise : The role requires experience in at least one specific industry such as Financial Services, Manufacturing, Retail, or Telco/Media/Entertainment. This expertise will be key in understanding customer pain points and aligning cloud solutions accordingly. Customer Negotiation Skills : You should be comfortable negotiating and managing expectations with customers, including discussing technical requirements and contract terms to ensure alignment between customer and service delivery. Top 3 Soft Skills: Communication Between Technical and Business Stakeholders : The ability to facilitate smooth communication between technical teams and business stakeholders, bridging any gaps in understanding to ensure successful project outcomes. Leadership, Organizational, and Problem-Solving Skills : A demonstrated ability to lead teams, organize resources effectively, and address complex problems that arise in the context of cloud services delivery. Writing and Discussing Proposal Documents : Experience drafting and discussing technical proposals, agreement documents, and professional services contracts for engagements with customers. Years of Experience : At least 8 years in customer-facing roles, ideally interfacing with executive stakeholders Qualifications : A BA/BS degree or equivalent practical experience Product Knowledge : Certification in Cloud Technology is essential Preferred - Experience with top-tier consulting firms such as Microsoft, Amazon, Accenture, PwC, and Deloitte is highly desirable. Familiarity with these companies' approaches and methodologies will be a key asset in this role
Data Scientist Location: UK Remote Length: 12 Months Rate: From £41.35 p/h PAYE + (Approx. £86K per annum) Hours: 9am-6pm This client is a top 5 tech giant and owner of some of the world's most popular social media platforms and instant messaging apps, connecting billions of people across the globe. Job Description: Summary: The main function of the Data Scientist is to produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets. Job Responsibilities: • Apply knowledge of statistics, machine learning, programming, data modelling, simulation, and advanced mathematics to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to prototype development and product improvement. • Use a flexible, analytical approach to design, develop, and evaluate predictive models and advanced algorithms that lead to optimal value extraction from the data. • Generate and test hypotheses and analyse and interpret the results of product experiments. • Work with product engineers to translate prototypes into new products, services, and features and provide guidelines for large-scale implementation. • Provide Business Intelligence (BI) and data visualization support, which includes, but limited to support for the online customer service dashboards and other ad-hoc requests requiring data analysis and visual support. Skills: • Experienced in either programming languages such as Python and/or R, big data tools such as Hadoop, or data visualization tools such as Tableau. • The ability to communicate effectively in writing, including conveying complex information and promoting in-depth engagement on course topics. • Experience working with large datasets. Education/Experience: • Master of Science degree in computer science or in a relevant field.
Feb 06, 2025
Full time
Data Scientist Location: UK Remote Length: 12 Months Rate: From £41.35 p/h PAYE + (Approx. £86K per annum) Hours: 9am-6pm This client is a top 5 tech giant and owner of some of the world's most popular social media platforms and instant messaging apps, connecting billions of people across the globe. Job Description: Summary: The main function of the Data Scientist is to produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets. Job Responsibilities: • Apply knowledge of statistics, machine learning, programming, data modelling, simulation, and advanced mathematics to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to prototype development and product improvement. • Use a flexible, analytical approach to design, develop, and evaluate predictive models and advanced algorithms that lead to optimal value extraction from the data. • Generate and test hypotheses and analyse and interpret the results of product experiments. • Work with product engineers to translate prototypes into new products, services, and features and provide guidelines for large-scale implementation. • Provide Business Intelligence (BI) and data visualization support, which includes, but limited to support for the online customer service dashboards and other ad-hoc requests requiring data analysis and visual support. Skills: • Experienced in either programming languages such as Python and/or R, big data tools such as Hadoop, or data visualization tools such as Tableau. • The ability to communicate effectively in writing, including conveying complex information and promoting in-depth engagement on course topics. • Experience working with large datasets. Education/Experience: • Master of Science degree in computer science or in a relevant field.
VAT Manager Location: London (Hybrid) Length: 6 months Rate: £350-500 per day (inside IR35) Hours: 9am-6pm Job Description Our client has an exciting opportunity for a VAT Manager to join the VAT planning team, focusing on international VAT policy issues. The successful candidate will be a motivated tax professional, comfortable working in a fast paced, pressured and exciting environment.The role will drive and support a number of international VAT policy initiatives across our client's business (including Marketplace, Retail, Digital and AWS), working with tax, public policy and business teams to shape our client's response to VAT legislative developments. This role will encompass a range of high profile projects and exposure to senior stakeholders. Basic required qualifications: • 5+ years of VAT experience in a large accounting or consulting practice, law firm, or in-house at a blue chip commercial organisation.• Excellent written and spoken English, with an ability to communicate clearly and concisely at all levels. Preferred qualifications • Recognised professional tax qualification (CIOT/ADIT or equivalent), or relevant law degree.• Experience of working with VAT policy issues and policy makers.• Ability to work independently with limited general supervision, effectively prioritizing competing demands in a fast-paced environment.• Ability to deal with ambiguity and manage changing priorities.• The ability to persuasively communicate complex and technical concepts and issues to internal and external stakeholders. Interested? Please apply today!
Dec 19, 2022
Full time
VAT Manager Location: London (Hybrid) Length: 6 months Rate: £350-500 per day (inside IR35) Hours: 9am-6pm Job Description Our client has an exciting opportunity for a VAT Manager to join the VAT planning team, focusing on international VAT policy issues. The successful candidate will be a motivated tax professional, comfortable working in a fast paced, pressured and exciting environment.The role will drive and support a number of international VAT policy initiatives across our client's business (including Marketplace, Retail, Digital and AWS), working with tax, public policy and business teams to shape our client's response to VAT legislative developments. This role will encompass a range of high profile projects and exposure to senior stakeholders. Basic required qualifications: • 5+ years of VAT experience in a large accounting or consulting practice, law firm, or in-house at a blue chip commercial organisation.• Excellent written and spoken English, with an ability to communicate clearly and concisely at all levels. Preferred qualifications • Recognised professional tax qualification (CIOT/ADIT or equivalent), or relevant law degree.• Experience of working with VAT policy issues and policy makers.• Ability to work independently with limited general supervision, effectively prioritizing competing demands in a fast-paced environment.• Ability to deal with ambiguity and manage changing priorities.• The ability to persuasively communicate complex and technical concepts and issues to internal and external stakeholders. Interested? Please apply today!
Creative Strategist Brand Marketing EMEA Location: London Length: 11.5 months Rate: £40.38 p/h Hours: 9am - 6pm Job Description: Drive measurable outcomes for communications programs and projects and ensure the development of long-term strategic plans that match its overarching business goals. Contribute to the development of external communications strategies to captivate global and regional audiences through compelling written and visual media to build our client's image and brand identity. Develop creative, public communications and media relations plans, including setting goals, budget, and tactics to improve consumer and Key Opinion Former perception of our client with leadership oversight. Own the development of end-to-end external communications, crafting messages, pitches, and story angles (e.g., executive thought leadership pieces for industry publications, social media). Design and execute external comms campaigns, including taking decisions on priorities and budgets. Understand the desired target audiences and business goals to tailor communications, including writing style and channels. Challenge Build new external communications processes, procedures, and methods with foresight to anticipate and address future issues. Identify the gap between what the outside world expects from our client and the company's actions, using data and measurements tools. Influence Influence across own team and cross-functional teams with sometimes competing objectives to align resources and direction. Establish and maintain rich relationships internally, within business and product areas, and externally, with media representatives and other KOFs. Work with our client's agencies on landing strategically important positive media coverage, as well as with journalists and influencers to positively impact coverage and perceptions of our client. Guide the integration of multiple parallel communications activities. Act as a subject matter specialist within our client's external communications ecosystems with comprehensive knowledge of communications principles and tools, measurement processes, external audiences, traditional and emerging communication channels, and best practices, with the ability to write in plain language and use the our client's voice. Interested? Please apply today!
Dec 19, 2022
Full time
Creative Strategist Brand Marketing EMEA Location: London Length: 11.5 months Rate: £40.38 p/h Hours: 9am - 6pm Job Description: Drive measurable outcomes for communications programs and projects and ensure the development of long-term strategic plans that match its overarching business goals. Contribute to the development of external communications strategies to captivate global and regional audiences through compelling written and visual media to build our client's image and brand identity. Develop creative, public communications and media relations plans, including setting goals, budget, and tactics to improve consumer and Key Opinion Former perception of our client with leadership oversight. Own the development of end-to-end external communications, crafting messages, pitches, and story angles (e.g., executive thought leadership pieces for industry publications, social media). Design and execute external comms campaigns, including taking decisions on priorities and budgets. Understand the desired target audiences and business goals to tailor communications, including writing style and channels. Challenge Build new external communications processes, procedures, and methods with foresight to anticipate and address future issues. Identify the gap between what the outside world expects from our client and the company's actions, using data and measurements tools. Influence Influence across own team and cross-functional teams with sometimes competing objectives to align resources and direction. Establish and maintain rich relationships internally, within business and product areas, and externally, with media representatives and other KOFs. Work with our client's agencies on landing strategically important positive media coverage, as well as with journalists and influencers to positively impact coverage and perceptions of our client. Guide the integration of multiple parallel communications activities. Act as a subject matter specialist within our client's external communications ecosystems with comprehensive knowledge of communications principles and tools, measurement processes, external audiences, traditional and emerging communication channels, and best practices, with the ability to write in plain language and use the our client's voice. Interested? Please apply today!
Administrative Business Partner Location: London (Hybrid) Length: January 2023 for 11.5 months Rate: £23.08 p/h Hours: 9am - 6pm Job Description: Complete core administrative tasks (e.g., travel management, expense reporting, calendar management, facilities coordination) under some guidance from executive. Complete core program management tasks by delivering small- to medium-scale projects or events from initiation through delivery. Select appropriate approaches from clear or less defined options to complete assigned tasks. Use strong judgment and discretion with some guidance. Perform role with some supervision from executive and know how to find information. Effectively navigate ambiguity Determine corrective action for risks and obstacles in projects or events with minimal assistance from executive. Challenge Apply standard or common processes to complete defined administrative and program management tasks. Influence Engage with executive(s) and team to establish trust. Work in a team setting by sharing knowledge when relevant to a task. Exhibit solid communication skills with internal and possibly external-facing parties. Build rapport and be collaborative. Participate in E/ABP community activities PA/Site. May be actively involved in ABP recruiting. Follow clear or less-defined direction on timing, goals, and objectives for project, event, or administrative task.Expertise Possess moderate/foundational knowledge of the supported business strategy and goals to work with leadership on prioritization. Exhibit the highest standards of our client confidentiality, and possess a clear understanding of our client's policies/procedures. Skills: Ability to use calendaring tools and techniques to create, prioritize, and manage the schedule of individuals and groups, including the understanding of scheduling norms, work hours across locations, and other scheduling resources or constraints. Ability to perform core administrative duties. Ability to recognize the confidentiality or sensitivity of the information (e.g., personal or business information), and manage highly confidential information and/or situations. Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background. Knowledge of resources for travel planning, such as internal and external travel tools, including the knowledge of international traveling processes or rules (e.g., visas). Ability to create accurate, clear, concise, and well-organized content that transfers knowledge to users to meet their needs. Ability to communicate and deliver information to a variety of audience types in a manner that is adapted to each learning style, level of understanding, and background. Interested? Please apply today!
Dec 19, 2022
Full time
Administrative Business Partner Location: London (Hybrid) Length: January 2023 for 11.5 months Rate: £23.08 p/h Hours: 9am - 6pm Job Description: Complete core administrative tasks (e.g., travel management, expense reporting, calendar management, facilities coordination) under some guidance from executive. Complete core program management tasks by delivering small- to medium-scale projects or events from initiation through delivery. Select appropriate approaches from clear or less defined options to complete assigned tasks. Use strong judgment and discretion with some guidance. Perform role with some supervision from executive and know how to find information. Effectively navigate ambiguity Determine corrective action for risks and obstacles in projects or events with minimal assistance from executive. Challenge Apply standard or common processes to complete defined administrative and program management tasks. Influence Engage with executive(s) and team to establish trust. Work in a team setting by sharing knowledge when relevant to a task. Exhibit solid communication skills with internal and possibly external-facing parties. Build rapport and be collaborative. Participate in E/ABP community activities PA/Site. May be actively involved in ABP recruiting. Follow clear or less-defined direction on timing, goals, and objectives for project, event, or administrative task.Expertise Possess moderate/foundational knowledge of the supported business strategy and goals to work with leadership on prioritization. Exhibit the highest standards of our client confidentiality, and possess a clear understanding of our client's policies/procedures. Skills: Ability to use calendaring tools and techniques to create, prioritize, and manage the schedule of individuals and groups, including the understanding of scheduling norms, work hours across locations, and other scheduling resources or constraints. Ability to perform core administrative duties. Ability to recognize the confidentiality or sensitivity of the information (e.g., personal or business information), and manage highly confidential information and/or situations. Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background. Knowledge of resources for travel planning, such as internal and external travel tools, including the knowledge of international traveling processes or rules (e.g., visas). Ability to create accurate, clear, concise, and well-organized content that transfers knowledge to users to meet their needs. Ability to communicate and deliver information to a variety of audience types in a manner that is adapted to each learning style, level of understanding, and background. Interested? Please apply today!
Program Manager Location: London (CSG) Length: 11.5 months Rate: £31.73 p/h Hours: 9am - 6pm Job Description: Deliver full pieces of program plans, timelines, and tracking documents of moderate to high complexity and scope that are integrated into overarching program management objectives, with minimal assistance. Develop and curate project, program, and portfolio management methodologies from best practices, processes, and tools. Plan and execute prioritized program work including selecting appropriate methods to most effectively achieve program objectives. Challenge Independently identify and recommend creative ways to improve on solutions to defined problems via selection of better methods/tools. Address commonly escalated issues or triage when required, in a timely manner. Anticipate challenges through evaluation and analysis of data and business needs. Influence Work within one or more teams to communicate knowledge related to a broad set of tasks. Understand and identify key stakeholders and what is needed from them to drive programs forward. Influence stakeholders at varying levels, including senior leaders when building networks and contribute to cross-team collaboration Coordinate timelines, goals, and objectives for assigned component(s) of a program. Exchange information and best practices with the team, helping to maximize efficiency and reduce rework. Create and inform team members of new process improvements within the project. Demonstrate working knowledge of program management best practices and an understanding of related areas of the our client's organization, including understanding of process impacts and upstream/downstream processes and functions. Recognize and independently identify opportunities for improvement. Skills: Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders. Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach. Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations. Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies Knowledge of principles and methods for education document design, instructions and guides to facilitate learning, and the measurement of learning effects in subject matter domains, including the ability to apply educational or training methods to help others learn subject matter knowledge. Knowledge of our client's product areas and key trends associated with those product areas. Knowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operations of one's business and organization. Ability to set meeting agendas, understand the audience, set action items, and drive meetings to the desired outcome. This includes following up on action items and communicating decisions that result from meetings. Ability to build and maintain a professional network internally and externally and identify opportunities for collaboration. Ability to identify opportunities and/or deals with potential and/or existing customers/partners, including the ability to propose strategies or solutions, and the skills of recognizing business needs, communicating, collaborating, and nurturing opportunities with others. Knowledge of the process of managing several related projects, often with the intention of improving an organization's performance. Knowledge of resource allocation/budgeting procedures and budget management strategies. Ability to anticipate, assess, and manage risk (e.g., operational, product, team health) by identifying or developing strategies to mitigate the risk or the negative effect of the risk. Ability to interact confidently, clearly and respectfully with others, especially senior leaders of the organization, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectively address difficult questions, handle pushback from a high-level audience, and maintain a professional demeanor while engaging in difficult or sometimes high-pressure situations. Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in. Interested? Please apply today!
Dec 19, 2022
Full time
Program Manager Location: London (CSG) Length: 11.5 months Rate: £31.73 p/h Hours: 9am - 6pm Job Description: Deliver full pieces of program plans, timelines, and tracking documents of moderate to high complexity and scope that are integrated into overarching program management objectives, with minimal assistance. Develop and curate project, program, and portfolio management methodologies from best practices, processes, and tools. Plan and execute prioritized program work including selecting appropriate methods to most effectively achieve program objectives. Challenge Independently identify and recommend creative ways to improve on solutions to defined problems via selection of better methods/tools. Address commonly escalated issues or triage when required, in a timely manner. Anticipate challenges through evaluation and analysis of data and business needs. Influence Work within one or more teams to communicate knowledge related to a broad set of tasks. Understand and identify key stakeholders and what is needed from them to drive programs forward. Influence stakeholders at varying levels, including senior leaders when building networks and contribute to cross-team collaboration Coordinate timelines, goals, and objectives for assigned component(s) of a program. Exchange information and best practices with the team, helping to maximize efficiency and reduce rework. Create and inform team members of new process improvements within the project. Demonstrate working knowledge of program management best practices and an understanding of related areas of the our client's organization, including understanding of process impacts and upstream/downstream processes and functions. Recognize and independently identify opportunities for improvement. Skills: Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders. Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach. Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations. Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies Knowledge of principles and methods for education document design, instructions and guides to facilitate learning, and the measurement of learning effects in subject matter domains, including the ability to apply educational or training methods to help others learn subject matter knowledge. Knowledge of our client's product areas and key trends associated with those product areas. Knowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operations of one's business and organization. Ability to set meeting agendas, understand the audience, set action items, and drive meetings to the desired outcome. This includes following up on action items and communicating decisions that result from meetings. Ability to build and maintain a professional network internally and externally and identify opportunities for collaboration. Ability to identify opportunities and/or deals with potential and/or existing customers/partners, including the ability to propose strategies or solutions, and the skills of recognizing business needs, communicating, collaborating, and nurturing opportunities with others. Knowledge of the process of managing several related projects, often with the intention of improving an organization's performance. Knowledge of resource allocation/budgeting procedures and budget management strategies. Ability to anticipate, assess, and manage risk (e.g., operational, product, team health) by identifying or developing strategies to mitigate the risk or the negative effect of the risk. Ability to interact confidently, clearly and respectfully with others, especially senior leaders of the organization, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectively address difficult questions, handle pushback from a high-level audience, and maintain a professional demeanor while engaging in difficult or sometimes high-pressure situations. Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in. Interested? Please apply today!
Talent Engagement Process Specialist Location: London Length: January 2023 - June 2023 Rate: £14-16 p/h Hours: 9am - 6pm Job Overview: We are looking for a Program Specialist to support the success of this program. Reporting directly to the Global Program Manager, this role will work in close partnership with the MSP's onsite support teams, to ensure their delivery of a best-in-class end to end process in the sourcing, engagement and lifecycle management of our temporary workforce. You will take personal ownership to drive the MSP client services team to ensure delivery, as well as influencing HR and business stakeholders on program compliance and control measures Skills: Ensure the MSP delivers high quality, diverse talent for extended worker requirements across our client's Use data insights to hold the MSP to account against contract deliverables Monitor MSP performance levels, through well governed monitoring, and performance-focused reviews Track effective process controls, ensuring high levels of compliance to policy standards Devise process improvements that deliver ongoing benefit realisation from this program. Act as change, communications, and training lead across the program Support the Global Program Manager to shape the future direction of this critically important program Education: This requires an experienced and grounded professional who can hold others to account A passion for talent management, combined with a leaning towards process management Ability to establish and maintain strong relationships with vendors and stakeholders Strong in attention to detail and highly competent with reporting Good written communication and presentation skills Vendor management and / or process management experience beneficial Higher Education qualification (HNC, HND) or degree level qualification, or even professional qualifications e.g., CIPS, CIPD Chartered Member, and / or relevant work experience Interested? Please apply today!
Dec 19, 2022
Full time
Talent Engagement Process Specialist Location: London Length: January 2023 - June 2023 Rate: £14-16 p/h Hours: 9am - 6pm Job Overview: We are looking for a Program Specialist to support the success of this program. Reporting directly to the Global Program Manager, this role will work in close partnership with the MSP's onsite support teams, to ensure their delivery of a best-in-class end to end process in the sourcing, engagement and lifecycle management of our temporary workforce. You will take personal ownership to drive the MSP client services team to ensure delivery, as well as influencing HR and business stakeholders on program compliance and control measures Skills: Ensure the MSP delivers high quality, diverse talent for extended worker requirements across our client's Use data insights to hold the MSP to account against contract deliverables Monitor MSP performance levels, through well governed monitoring, and performance-focused reviews Track effective process controls, ensuring high levels of compliance to policy standards Devise process improvements that deliver ongoing benefit realisation from this program. Act as change, communications, and training lead across the program Support the Global Program Manager to shape the future direction of this critically important program Education: This requires an experienced and grounded professional who can hold others to account A passion for talent management, combined with a leaning towards process management Ability to establish and maintain strong relationships with vendors and stakeholders Strong in attention to detail and highly competent with reporting Good written communication and presentation skills Vendor management and / or process management experience beneficial Higher Education qualification (HNC, HND) or degree level qualification, or even professional qualifications e.g., CIPS, CIPD Chartered Member, and / or relevant work experience Interested? Please apply today!
Operations Specialist Location: London (Hybrid) Length: 11.5 months Rate: £35.58 p/h Hours: 9am - 6pm Job Description: Deliver full pieces of a process efficiency or delivery program (e.g., process re-engineering or implementation, automation solutions, supplier or location consolidation, deprecating service lines) or service, that are integrated into overarching program, with minimal assistance. Help identify operational efficiencies (e.g., manage utilization, eliminate non-productive activities, cross-site synergies, cross-operations synergies, reduce sub-scale operations via service consolidation, automation, deprecation) for supported program. Help team to answer questions within SLA, resolve our client's customers query exceptions and escalations, address our client's facing queues, and determine highest volume ticket types and streamline/eliminate accordingly, with limited guidance. Plan and execute prioritized program work including selecting appropriate method to most effectively achieve program objectives. Manage projects to budget, timeline, and resourcing needs to ensure team meets goals. Challenge Identify and recommend creative ways to improve on solutions to defined problems via selection of better methods or tools. Address commonly escalated issues or triage when required. Help team respond to problems with known solutions. Influence Work within one or more teams to communicate knowledge related to supported workflow or operations. Build network with relevant stakeholders (internal or service provider teams) and contribute to cross-team collaboration. Guide team in supporting users and partners by providing explanations of policies and processes and helping to resolve some issues and escalations. Make key contributions to design, launch, and standardization of operational processes. Coordinate timelines, goals, and objectives for assigned component(s) of an operations program. Integrate smaller teams where necessary to connect dots and align with PA project goals. Skills: Ability to design and/or utilize technology-enabled automation to streamline processes, increase service quality, improve service delivery, or contain costs. Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders. Knowledge of the management process of business operations for a given product, service, or domain. This includes understanding the broader context of generating, securing, and increasing the value of business and revenue outcomes, and knowledge of and experience with driving efficiency and effectiveness of businesses. Knowledge of the supported domain, product area, or focus area, including its terminology, functions, processes, team structure, and business strategies. Ability to effectively follow up with clients in a timely and appropriate manner to ensure their needs are being met and then address issues that are negatively impacting client experience. Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach. Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations. Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. Ability to develop, understand, and apply domain-specific technical knowledge to complete assigned work, tasks, and support others in the organization. Ability to identify when a process would be better served if it were done automatically, as well as the design and execution of such processes. This also includes recognizing when it remains more cost-efficient not to automate (e.g., avoiding too-early optimization). Knowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operations of one's business and organization. Ability to support our client's and other parties in finding common ground so they can reach an agreement based on mutual consent. Knowledge of service-level-agreements the metrics by which services are measured, and the potential remedies or penalties, should the agreed-on service levels not be achieved. Ability to identify areas of improvement, design improved, more efficient processes, and implement them successfully. Knowledge of project planning methodology, deployment planning process, and sequence. This includes the ability to understand, or to manage smaller parts or phases of a bigger project, or an understanding of how to translate capacity demand into a low-level production system project plan. Queue and ticket management Knowledge of how queues and tickets are managed and the ability to effectively address queue or ticket related issues. Ability to partner with and influence stakeholders (e.g., clients, partners, service providers), including setting service level agreements (SLAs) and performance targets by taking a consultative and data-driven approach. Interested? Please apply today!
Dec 19, 2022
Full time
Operations Specialist Location: London (Hybrid) Length: 11.5 months Rate: £35.58 p/h Hours: 9am - 6pm Job Description: Deliver full pieces of a process efficiency or delivery program (e.g., process re-engineering or implementation, automation solutions, supplier or location consolidation, deprecating service lines) or service, that are integrated into overarching program, with minimal assistance. Help identify operational efficiencies (e.g., manage utilization, eliminate non-productive activities, cross-site synergies, cross-operations synergies, reduce sub-scale operations via service consolidation, automation, deprecation) for supported program. Help team to answer questions within SLA, resolve our client's customers query exceptions and escalations, address our client's facing queues, and determine highest volume ticket types and streamline/eliminate accordingly, with limited guidance. Plan and execute prioritized program work including selecting appropriate method to most effectively achieve program objectives. Manage projects to budget, timeline, and resourcing needs to ensure team meets goals. Challenge Identify and recommend creative ways to improve on solutions to defined problems via selection of better methods or tools. Address commonly escalated issues or triage when required. Help team respond to problems with known solutions. Influence Work within one or more teams to communicate knowledge related to supported workflow or operations. Build network with relevant stakeholders (internal or service provider teams) and contribute to cross-team collaboration. Guide team in supporting users and partners by providing explanations of policies and processes and helping to resolve some issues and escalations. Make key contributions to design, launch, and standardization of operational processes. Coordinate timelines, goals, and objectives for assigned component(s) of an operations program. Integrate smaller teams where necessary to connect dots and align with PA project goals. Skills: Ability to design and/or utilize technology-enabled automation to streamline processes, increase service quality, improve service delivery, or contain costs. Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders. Knowledge of the management process of business operations for a given product, service, or domain. This includes understanding the broader context of generating, securing, and increasing the value of business and revenue outcomes, and knowledge of and experience with driving efficiency and effectiveness of businesses. Knowledge of the supported domain, product area, or focus area, including its terminology, functions, processes, team structure, and business strategies. Ability to effectively follow up with clients in a timely and appropriate manner to ensure their needs are being met and then address issues that are negatively impacting client experience. Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach. Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations. Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. Ability to develop, understand, and apply domain-specific technical knowledge to complete assigned work, tasks, and support others in the organization. Ability to identify when a process would be better served if it were done automatically, as well as the design and execution of such processes. This also includes recognizing when it remains more cost-efficient not to automate (e.g., avoiding too-early optimization). Knowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operations of one's business and organization. Ability to support our client's and other parties in finding common ground so they can reach an agreement based on mutual consent. Knowledge of service-level-agreements the metrics by which services are measured, and the potential remedies or penalties, should the agreed-on service levels not be achieved. Ability to identify areas of improvement, design improved, more efficient processes, and implement them successfully. Knowledge of project planning methodology, deployment planning process, and sequence. This includes the ability to understand, or to manage smaller parts or phases of a bigger project, or an understanding of how to translate capacity demand into a low-level production system project plan. Queue and ticket management Knowledge of how queues and tickets are managed and the ability to effectively address queue or ticket related issues. Ability to partner with and influence stakeholders (e.g., clients, partners, service providers), including setting service level agreements (SLAs) and performance targets by taking a consultative and data-driven approach. Interested? Please apply today!
EMEA Strategic Program Manager Location: Remote Length: 12 months Rate: £49-65 p/h Hours: 9am-6pm Our client's employee benefits program, has a mission to help care for our people while they are bringing the world closer together. We take a holistic and market-based approach to our benefits that give our people and their loved ones resources needed to thrive in any stage of life. We are seeking an experienced and curious professional who will, in partnership with the EMEA Benefits Managers, contribute to the strategic development of our client's benefits proposition across the EMEA region. Responsibilities: Support in the maintaining and developing of benefits and annual budgeting requirements Own development of metrics to track effectiveness of program design, including analysis of internal survey information, usage stats etc. for your area Own the ongoing communications and education strategy to the broad employee population, partnering with the operations team, internal comms and benefits pillar leads, for your area Own specific projects and benefits specialisms as a subject matter expert including owning the cross functional relationships with HRBPs, HR & legal, tax, providers etc. in relation to those areas Partner with other international C&B team members to provide benefits support on M&A activity and new country development Support the team to ensure are compliant/risks are minimised and engage People Operations team to achieve compliant & efficient processes Contribute to global strategy via membership of global pillar teams Minimum Qualifications: 6+ years of experience working in high pace international reward environments A mixture of hands on, operational and strategic benefits experience ideally gained working in a pan-European context Demonstrated ability as a highly collaborative team player with strong interpersonal skills Comfortable in data analysis and its explanation via excellent written and verbal skills Highly curious about the evolution of the benefits landscape and wellbeing as a link to company culture Additional experience or qualifications within the following areas desirable but not essential: employment law, taxation, general HR, compensation, other European language(s) Interested? Please apply today!
Dec 18, 2022
Full time
EMEA Strategic Program Manager Location: Remote Length: 12 months Rate: £49-65 p/h Hours: 9am-6pm Our client's employee benefits program, has a mission to help care for our people while they are bringing the world closer together. We take a holistic and market-based approach to our benefits that give our people and their loved ones resources needed to thrive in any stage of life. We are seeking an experienced and curious professional who will, in partnership with the EMEA Benefits Managers, contribute to the strategic development of our client's benefits proposition across the EMEA region. Responsibilities: Support in the maintaining and developing of benefits and annual budgeting requirements Own development of metrics to track effectiveness of program design, including analysis of internal survey information, usage stats etc. for your area Own the ongoing communications and education strategy to the broad employee population, partnering with the operations team, internal comms and benefits pillar leads, for your area Own specific projects and benefits specialisms as a subject matter expert including owning the cross functional relationships with HRBPs, HR & legal, tax, providers etc. in relation to those areas Partner with other international C&B team members to provide benefits support on M&A activity and new country development Support the team to ensure are compliant/risks are minimised and engage People Operations team to achieve compliant & efficient processes Contribute to global strategy via membership of global pillar teams Minimum Qualifications: 6+ years of experience working in high pace international reward environments A mixture of hands on, operational and strategic benefits experience ideally gained working in a pan-European context Demonstrated ability as a highly collaborative team player with strong interpersonal skills Comfortable in data analysis and its explanation via excellent written and verbal skills Highly curious about the evolution of the benefits landscape and wellbeing as a link to company culture Additional experience or qualifications within the following areas desirable but not essential: employment law, taxation, general HR, compensation, other European language(s) Interested? Please apply today!
Events Coordinator Location: London (Onsite) Length: ASAP for 12 months Rate: £22-24 p/h Hours: 9am-6pmThe ideal candidate will be a detail-oriented, get-things-done professional who can operationalize processes, work well under pressure, and has a history of providing exceptional customer service. They will exhibit great communication, teamwork, motivation, and an upbeat attitude. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios, and able to adapt to rapidly changing requirements. Job Responsibilities: Lead and manage all day-to-day operations for Onboarding Orientation and other onboarding programs Oversee our team of coordinators executing our Onboarding Orientation program operations Manage and escalate risks and issues and collaborate with cross-functional partners on resolution Develop and ensure standard operating procedures are in place for programs supported by the team globally Work with remote staff effectively and drive consistency of global processes Partner with the L&D Onboarding team, as well as other key client partner and vendor teams to deliver on operational strategy and annual plans Establish standardized program reporting to deliver insights to our Onboarding Orientation program managers Make recommendations on program changes and conduct cost/benefit analysis of potential operational improvements Manage communications and inquiries from managers, leaders, new hires and interns on onboarding communication channels Attend and manage any day of escalations or back-up support for Onboarding Orientation Project manage side projects to help support onboarding growth Skills: Excellent communication and interpersonal skills Strong time management, attention to detail, and ability to multi-task across concurrent projects is essential Comfortable with public speaking and in a large event atmosphere Ability to work independently and as part of a team in a fast-paced environment Skills with project management Skills with Microsoft and GSuite products Education/Experience: Bachelor's degree 5+ years of experience in L&D, HR Operations, Business Administration, Marketing or Communications Customer service, communication and cross group collaboration experience Project management and process improvement experience Preferred Qualifications: Event coordination experience Data analysis experience Project Management (PMP/PMI) certification Salesforce, Workday and LMS experience Interested? Please apply today!
Dec 17, 2022
Full time
Events Coordinator Location: London (Onsite) Length: ASAP for 12 months Rate: £22-24 p/h Hours: 9am-6pmThe ideal candidate will be a detail-oriented, get-things-done professional who can operationalize processes, work well under pressure, and has a history of providing exceptional customer service. They will exhibit great communication, teamwork, motivation, and an upbeat attitude. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios, and able to adapt to rapidly changing requirements. Job Responsibilities: Lead and manage all day-to-day operations for Onboarding Orientation and other onboarding programs Oversee our team of coordinators executing our Onboarding Orientation program operations Manage and escalate risks and issues and collaborate with cross-functional partners on resolution Develop and ensure standard operating procedures are in place for programs supported by the team globally Work with remote staff effectively and drive consistency of global processes Partner with the L&D Onboarding team, as well as other key client partner and vendor teams to deliver on operational strategy and annual plans Establish standardized program reporting to deliver insights to our Onboarding Orientation program managers Make recommendations on program changes and conduct cost/benefit analysis of potential operational improvements Manage communications and inquiries from managers, leaders, new hires and interns on onboarding communication channels Attend and manage any day of escalations or back-up support for Onboarding Orientation Project manage side projects to help support onboarding growth Skills: Excellent communication and interpersonal skills Strong time management, attention to detail, and ability to multi-task across concurrent projects is essential Comfortable with public speaking and in a large event atmosphere Ability to work independently and as part of a team in a fast-paced environment Skills with project management Skills with Microsoft and GSuite products Education/Experience: Bachelor's degree 5+ years of experience in L&D, HR Operations, Business Administration, Marketing or Communications Customer service, communication and cross group collaboration experience Project management and process improvement experience Preferred Qualifications: Event coordination experience Data analysis experience Project Management (PMP/PMI) certification Salesforce, Workday and LMS experience Interested? Please apply today!