Careline & CCTV Operator £25,224 - £27,991 per annum (plus 20% shift enhancement) 37.5 hours per week An opportunity for a Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey. The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring CCTV cameras and responding to calls from the elderly or vulnerable on the "Careline" Community Telecare System. You will also act as a first point of contact for all Borough related issues. This is a rewarding job with great potential for job satisfaction. We are looking for somebody on a full or part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous. Full time applicants will be working a repeating 27 day shift pattern comprising of six night shifts followed by three rest days, six late shifts followed by three rest days and six early shifts followed by three rest days. Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs. Part time applicants will be working the same shift times for each shift but doing three days of each set separated by six rest days. All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours. Full training on all systems will be given. The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police - please be advised this process can take up to 12 weeks. Please apply online at . Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources. This roll is application only and CVs will not be considered. Please indicate on your application as to whether you are applying for a full or part time role. We welcome applications from all sections of the community. Please provide an email address where possible as you may be contacted by email if you are selected to attend for an interview. Closing Date: Friday 23rd December 2022 at midnight. Interview Date: Thursday 12th January 2023.
Dec 19, 2022
Full time
Careline & CCTV Operator £25,224 - £27,991 per annum (plus 20% shift enhancement) 37.5 hours per week An opportunity for a Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey. The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring CCTV cameras and responding to calls from the elderly or vulnerable on the "Careline" Community Telecare System. You will also act as a first point of contact for all Borough related issues. This is a rewarding job with great potential for job satisfaction. We are looking for somebody on a full or part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous. Full time applicants will be working a repeating 27 day shift pattern comprising of six night shifts followed by three rest days, six late shifts followed by three rest days and six early shifts followed by three rest days. Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs. Part time applicants will be working the same shift times for each shift but doing three days of each set separated by six rest days. All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours. Full training on all systems will be given. The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police - please be advised this process can take up to 12 weeks. Please apply online at . Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources. This roll is application only and CVs will not be considered. Please indicate on your application as to whether you are applying for a full or part time role. We welcome applications from all sections of the community. Please provide an email address where possible as you may be contacted by email if you are selected to attend for an interview. Closing Date: Friday 23rd December 2022 at midnight. Interview Date: Thursday 12th January 2023.
£38,276 - £46,55937 hours per week Mon - Fri About the role In this fast-paced role you will lead the homeless service, setting service standards and ensuring the Council provide lawful advice as part of a positive approach to preventing homelessness. You will be responsible for implementing our action plan to end rough sleeping in the area. We are a passionate team who care about our residents and the service we provide and you will be joining a supportive, friendly Housing service. As the Housing Solutions Manager, you will: • Lead and supervise the Housing Solutions team, consisting of a senior officer, 5 officers and a trainee. • Undertake statutory section 202 reviews• Ensure compliance with homelessness legislation• Deputise for the Head of Housing Solutions as required • Provide 1-2-1 support and performance development for the team• Pro-actively build exceptional working relationships with partners, colleagues and the voluntary sector About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. We have an exceptional Housing Solutions team that have achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service. You will have the opportunity to contribute to the implementation and performance of the Councils Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team. Benefits • Hybrid working 3 days in the office, 2 days working from home• Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave• 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas.• Excellent Pension Scheme • Free Parking• Subsidised cafe on site• Training and development opportunities • Payment of one professional membership per annum• Cycle to work + further related discounts• Season ticket loan• Health and Dental insurance plan after 3 years' service• Mileage allowance About you If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you. How to apply Please click the 'apply now' button at the bottom of this page. A cover letter is required for your application to be considered, along with your CV. We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources who will be able to assist you. For an informal chat about this role please contact Andy Kefford, Head of Housing Solutions. Closing Date: 8th January 2023 If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Dec 17, 2022
Full time
£38,276 - £46,55937 hours per week Mon - Fri About the role In this fast-paced role you will lead the homeless service, setting service standards and ensuring the Council provide lawful advice as part of a positive approach to preventing homelessness. You will be responsible for implementing our action plan to end rough sleeping in the area. We are a passionate team who care about our residents and the service we provide and you will be joining a supportive, friendly Housing service. As the Housing Solutions Manager, you will: • Lead and supervise the Housing Solutions team, consisting of a senior officer, 5 officers and a trainee. • Undertake statutory section 202 reviews• Ensure compliance with homelessness legislation• Deputise for the Head of Housing Solutions as required • Provide 1-2-1 support and performance development for the team• Pro-actively build exceptional working relationships with partners, colleagues and the voluntary sector About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. We have an exceptional Housing Solutions team that have achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service. You will have the opportunity to contribute to the implementation and performance of the Councils Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team. Benefits • Hybrid working 3 days in the office, 2 days working from home• Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave• 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas.• Excellent Pension Scheme • Free Parking• Subsidised cafe on site• Training and development opportunities • Payment of one professional membership per annum• Cycle to work + further related discounts• Season ticket loan• Health and Dental insurance plan after 3 years' service• Mileage allowance About you If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you. How to apply Please click the 'apply now' button at the bottom of this page. A cover letter is required for your application to be considered, along with your CV. We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources who will be able to assist you. For an informal chat about this role please contact Andy Kefford, Head of Housing Solutions. Closing Date: 8th January 2023 If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
