Zenith People

Zenith People are looking to recruit an experienced Field Service Engineer. As a key member of the team, you will be responsible for the installation, maintenance, and servicing of ground source heat pumps and CHP units, ensuring they operate efficiently and meet industry standards. Responsibilities: Installation & Commissioning: Install, commission, and set up ground source heat pump systems and CH click apply for full job details

Our client is looking for an experienced multi-trader for a long-term contract within the North East. The client is based in County Durham and the work is throughout the North East. Job description: Follow gas engineers after work on boiler installation Perform a wide range of construction tasks across different trades, such as carpentry, bricklaying, plumbing, electrical work, plastering, tiling, and more. Use your skills and knowledge to complete assigned tasks efficiently and to a high standard of quality. Follow project plans, specifications, and instructions to ensure accurate execution of work. Void and occupied properties Personal Specification: Must hold a valid CSCS card Must have a Full UK Driving Licence and own transport Previous labouring and multi trader experience. Manual handling Working at Heights Asbestos Awareness Clean DBS

Our client based in County Durham are looking for an experienced Electrical Manager to join their team on a permanent basis. The role is office-based with regular travel across the North East to inspect sites. Key Requirements: Must hold 2391 certification (or equivalent) NVQ Level 3 and 18th Edition Experience with PV (Photovoltaics) and ASHP (Air Source Heat Pumps) preferred Previous managerial experience not essential, but supervisory or auditing experience is ideal Strong initiative and ability to work independently Comfortable working both alone and as part of a team Main responsibility will be ensuring high quality standards are met on site and implementing any necessary improvements Benefits: Company pension scheme Company van or car allowance 22 holidays per year plus bank holidays (increases on length of time served)

Our client is seeking a skilled Painter to join a commercial project based in Newcastle Upon Tyne. This is a short-term contract ideal for someone is available for immediate start. Job Description: Prepare surfaces for painting, including sanding, filling, and priming Apply paint, varnishes, and other finishes using brushes, rollers, or sprayers Ensure high-quality finishes in line with commercial standards Maintain a clean and safe working environment Work efficiently to meet project deadlines Person Specification: Valid CSCS Card is desirable Manual Handling is essential Proven experience in commercial painting Strong attention to detail and commitment to quality Ability to work independently and as part of a team Reliable and punctual

Our client based in County Durham are looking for experienced Gas Installation Engineers to join their Yorkshire team. Job description: Installation of new central heating systems. Combi boiler swaps. Boxing in. Working within occupied domestic properties. Ensuring work is carried out to the highest standard at all times. Offering a warm, friendly yet professional approach to all customers. Completing relevant paperwork. Ensuring Strict Compliance with Safety Regulations. Person specification: The ideal candidate will be experienced in working alone and as part of a team. Must hold domestic gas qualifications (CCN1, CKR1, HTR1, CENWAT, CPA1, MET1) Must have a valid DBS check. Full UK Driving license. Valid CSCS card. Proven experience installing domestic gas appliances. Willing to travel across the North East.

Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We re a growing business, and we re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch we d love to hear from you! We are looking for a Sales and Customer Service Apprenticeship Trainer to join us at Zenith Training! Provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation. The role responsibilities: To deliver high quality apprenticeship standards using methods that will stimulate learning appropriate to learner needs and the demands of the programme both face to face and remote, 1-2-1 and in groups when required. Prepare relevant course/subject materials including resources, lesson plans and SOL that effectively meet awarding body requirements. Complete and use initial assessment results to ensure learning needs are met. Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learners. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. To support the achievement of KPI s, business performance, and contractual targets for learner retention and success rates. Provide thorough feedback to employers and learners during reviews on progress. Seek feedback from learners on learning support materials to review and improve the service and learning experience. Work closely with the Quality and Compliance Team to ensure paperwork associated with the programme is completed to a high standard within required timescales, and that systems and processes are followed and are in line with contractual deadlines. Act on feedback from teaching observations, employers, peers, or other review processes. Keep fully up to date with Ofsted, Awarding Organisations, and other stakeholder requirements. To comply with IQA standards and participate in IQA activities with a willingness to gain qualifications where needed. Provide impartial advice and guidance to all learners to support progression. Promote Safeguarding and Prevent, British Values, Maths and English in all sessions. Promote and monitor equality and diversity in all aspects of the role and record issues that may arise. Use a variety of delivery methods that will stimulate learning appropriate to learner needs. Track and record learner progress ensuring that accurate and reliable information on predicted achievement and success rates are readily available. Complete weekly update meetings and monthly caseload reports. Deliver against internal standards, systems and procedures and involvement in internal audit programme. Contribute to external audits from awarding organisations and funders. Maintain up to date knowledge of all programmes including apprenticeships, our commercial offer and recruitment services. Provide a high level of customer service to all learners and parties contacting the business. Have experience delivering vocational qualifications to groups of learners and individuals from a range of backgrounds. Hold a full teaching qualification PGCE, PCET, DTLLS Recognised Assessor award: D32/D33, A1, TAQA or CAVA Must have excellent written and verbal communication skills with the ability to communicate professionally at all levels. Experience of online learning and assessment platforms. The ability to work in a target orientated environment and achieve required measures of success and quality. Understand different learning styles and how to differentiate through various teaching methods. Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory) If you have the experience and passion for the role but don t yet hold all the required qualifications, we d still love to hear from you we value practical knowledge and are open to supporting the right candidate with their development. Benefits of working with Zenith Enhanced holiday package Great working environment Free parking Pension salary sacrifice Cycle to work scheme Extra pension contributions once pass probation 1 day a week to work from home (not in probation) Social gatherings 4x a year DIS 4x salary Training & Development EAP (Employee Assistance Program) which also has a well being app Birthday off

Our client based in County Durham are looking for a skilled Painters to join their team. The work will be on domestic properties and immediate start for the right candidate. Job description: General painting duties Steady high-quality decorating Void and occupied properties Bathroom and Kitchens Caulking and decorating The work will involve travelling across the North East. Person specification: CSCS Card Blue above is essential Full UK Driving Licence Asbestos Awareness is essential Manual Handling certificate is essential Working at Heights certificate is essential Recent DBS is essential Demonstrates competence in using employee portals for recording hours worked

Our client is seeking a skilled and motivated Solar PV Electrician to join their renewable energy team in Cambridge. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of solar photovoltaic (PV) and Air Source Heat Pump (ASHP) systems within residential settings. This role requires a strong understanding of electrical systems, safety standards, and renewable energy technologies. Key Responsibilities: Install, test, and commission solar PV and Air Source Heat Pump (ASHP) systems within domestic properties. Perform electrical wiring and connections in compliance with current regulations (e.g., BS 7671). Conduct site assessments and interpret technical drawings and schematics. Diagnose and repair faults in solar PV and Air Source Heat Pump (ASHP) systems. Ensure all work meets health and safety standards and company policies. Complete documentation, including installation reports and test certificates. Requirements: NVQ Level 3 in Electrical Installation or equivalent. 18th Edition Wiring Regulations (BS 7671). City & Guilds 2391 or equivalent (Inspection & Testing) Solar PV and Air Source Heat Pump installation certification - Desirable Valid ECS/CSCS card. Full UK driving licence. Proven experience working with Solar PV and Air Source Heat Pumps. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Benefits: Company van & fuel card Company uniform Pension scheme Company tablet Competitive bonus scheme 22 holidays per year plus bank holidays (increases on length of time served)

We have an excellent opportunity for an Operations Manager to join a business consulting and services business. Reporting into the Managing Director, you will be responsible for the resources which deliver the assessment schemes. You will oversee the daily operations of the field based resources for our client, ensuring the effective and efficient delivery of assessments and compliance with accreditation requirements, with continuous improvement of operational processes. Responsibilities: Manage resources from initial certification through to surveillance as part of the certification process. Ensure that all operations align with accreditation standards Monitor certification cycles and resource allocation to meet client and accreditation deadlines. Oversee the planning and scheduling of audits and assessments. Supervise and support the assessor resource. Work closely with lead auditors and technical experts to ensure timely and competent service delivery. Conduct regular performance reviews, training, and development of team members. Grow the assessment team as needed to meet customer growth, leading the recruitment process across the schemes with the support of compliance to ensure competency requirements are met. Maintain compliance with accreditation bodies, regulatory requirements, and internal procedures. Ensure internal audits, management reviews, and corrective actions are conducted and followed up. Liaise with compliance during audits and assessments. Evaluate and improve operational workflows and digital systems to enhance service delivery and customer experience. Lead process automation and technology adoption initiatives where relevant. Serve as a point of escalation for client issues related to certification operations. Collaborate with commercial and compliance teams to ensure smooth service delivery. Prepare operational reports, KPIs, and analysis for senior leadership and accreditation bodies. Requirements: At least 5 years experience working within compliance within the professional services industry as a senior manager leading a large team Previous experience managing operations of field based teams Strong understanding around quality management Excellent organisational and leadership skills Strong communication and interpersonal abilities Analytical and problem-solving mindset Quality and process-driven approach Ability to work under pressure and meet deadlines

We are currently looking for a Recruitment Consultant to join our team here at Zenith People. The ideal candidate will be a people person and have the ability to drive to client sites when required and fill relevant bookings within the manufacturing sector across the North East. Responsibilities: Undertaking candidate interviews for specific vacancies and for database building Taking vacancy details from Clients and creating job and person specifications as required Submitting Candidates to Clients Arranging Client interviews confirming with both Client and Candidate and briefing Candidates Preparing Candidates for interview and giving Candidate interview feedback Confirming starts and placements ensuring relevant contract confirmation letters and information are distributed. Client liaison and account management Attending Client review meetings and collection of Client feedback Production of contract and induction information for each contract and ensuring this information is kept up to date Undertaking Candidate inductions, on-site surgeries, disciplinary meetings, briefings, etc for temporary recruitment Issuing and collating weekly timesheets Following up queries on behalf of the payroll team Answering pay queries Checking of database and timesheets before passing to payroll Person Specification: Good level of IT proficiency and the ability to use MS Office A good level of communication skills Self-motivated A Full UK drivers licence with access to a car

Zenith People are looking to recruit an experienced Service Engineer. As a key member of the team, you will be responsible for the installation, maintenance, and servicing of ground source heat pumps and CHP units, ensuring they operate efficiently and meet industry standards. Responsibilities: Installation & Commissioning : Install, commission, and set up ground source heat pump systems and CHP units according to company standards and client specifications. Maintenance & Servicing: Perform routine maintenance and repairs on both ground source heat pumps and CHP units, with installed equipment typically in the 500kW to 1mW range, but larger installations are within the portfolio. Fault Diagnosis : Troubleshoot and resolve electrical and mechanical faults in both ground source heat pump and CHP systems. Customer Support: Provide high-quality technical support and advice to clients regarding the operation and maintenance of their systems. Documentation & Reporting: Complete service reports, maintain accurate records of service work, and ensure compliance with safety and regulatory standards. Travel Requirements: Travel to customer sites across specified regions or nationwide (approximately 75% of the time) to carry out installations, maintenance, and repairs. Health & Safety: Adhere to all health and safety procedures, ensuring safe working practices are followed at all times. Qualifications and Skills: Qualifed in a combination of electrical and mechanical engineering, HVAC or Heat Pump servicing and / or instrumentation and controls systems. Experience with Heat Pumps and CHP would be preferable Troubleshooting & Diagnostics: Strong ability to diagnose and repair faults in both mechanical and electrical systems. Full UK Driving License: Must have a valid, clean UK driving license as a company vehicle will be provided. Excellent Communication Skills: Able to communicate effectively with clients and colleagues, providing clear technical guidance. Flexibility: Willing to travel frequently (approximately 75% of the time) to various sites. Desirable Skills: Experience with renewable energy systems and an understanding of energy efficiency. Knowledge of building services and environmental technologies.

Zenith People have a great opportunity for an Electrical Biased Multi Skilled Engineer to join our client who are a Manufacturer based in the Northeast. Shifts:Following induction the shift pattern will be 3 on 3 off, rotating days and nights; the hours of work being 7am-7pm days and 7pm -7am nights. KEY DUTIES Reporting into the Engineering Manager, duties will include: Carry out planned maintenanc click apply for full job details

Zenith People are working with our client who are a Manufacturer based in the North East and are looking for a time-served Maintenance Technician on a permanent basis. The successful candidate will be responsible for the maintenance, repair, and improvement of electrical and mechanical systems and equipment across the site, while also supporting mechanical maintenance tasks as needed click apply for full job details

Were looking for a H&S Process Safety specialist. the ideal candidate will support in control of safety systems at AESC UK, to ensure they always run safely and efficiently, and to maintain and control an effective system. Key Responsibilities The Process Safety Specialist will be required to work closely with production and other operational disciplines to ensure the battery plant is set up to oper click apply for full job details

Were looking for two Fire Safety Engineers to join a global manufacturing organisation. This is a rare opportunity to support the development of a large-scale mass manufacturing plant, driving fire safety excellence in one of the most exciting industrial advancements in recent years. As part of the SHEQ team, you will work closely with project teams throughout the build and commissioning phases to click apply for full job details

Our client is seeking a motivated and detail-oriented Building Surveyor, either RICS qualified or a recent graduate. This is a fantastic opportunity to work on exciting portfolios of work across many different sectors with a number of heritage focused projects. Key Responsibilities: Conduct comprehensive building inspections to assess condition and compliance. Identify structural issues, defects, and areas requiring maintenance or improvement. Prepare detailed technical reports, including condition surveys, dilapidation reports, and building pathology assessments. Collaborate with clients and stakeholders to deliver high-quality surveying solutions. Personal Specification: Must have RICS qualification or working towards chartership (graduate level welcome). Strong analytical and report-writing skills. Full UK driving licence. A passion for building surveying and a keen eye for detail. Competitive salary (negotiable based on experience) Candidates must be willing to travel when necessary. (expenses will be paid)

Zenith People are working on behalf of our client who are a North-East based Manufacturer and installer and are seeking a motivated Technical Installation Product Support to join their dynamic team of Engineers. Their product range is sold globally. The ideal candidate will have a technical background paired with a passion for delivering a high standard of Customer Service involving working closely with potential, new and existing customers throughout the whole process from conception to completion. This role involves understanding customer needs, providing technical solutions, troubleshooting whilst assisting in company growth and maintaining an excellent reputation. Key Responsibilities: Develop and maintain a deep understanding of our products and services (Training will be given on specific products and services) Producing and checking of Design pre installation Using an in-house computerised system to complete calculations Identify and engage with potential customers to understand their technical requirements. Provide technical presentations and demonstrations to prospective clients and deliver on site training as and when required. Collaborate with the engineering and product development teams to ensure customer requirements are met. Prepare and deliver proposals, quotes and contracts. Maintain accurate records of order activities and customer interactions in the CRM system. Provide pre and post-installation support and ensure customer satisfaction. Stay updated with industry trends and competitor activities. Qualifications & experience required Proven experience within a technical role (Ideally knowledge of Heat Pumps) as well as customer service experience at various levels. Excellent communication and presentation skills. Ability to build and maintain strong customer relationships. Self-motivated with a results-driven approach. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Excellent Problem-solving Skills Self-Starter and Pro-active attitude to work

This is an excellent opportunity for an ambitious and enthusiastic professional to join a market leading company in Newcastle. In this role, you will play a pivotal role in supporting the sales to ensure efficient sales operations and exceptional customer service. This position involves creating new sales opportunities, coordinating sales activities, managing orders, and maintaining strong communication with both customers and internal stakeholders. You will be part of an energetic and motivated team and working for a company who offer plenty of opportunities for personal and professional growth. Job responsibilities: Coordinate and manage the sales order pipeline, ensuring accuracy and timely delivery. Managing and Coaching sales assistant to optimize sales. Collaborate with current and new customer up sell and cross selling of products and services. Communicate proactively with customers regarding order status, shipment updates, and any potential delays. Respond promptly to customer inquiries via phone, email, and other communication channels. Collaborate with the commercial team to prepare quotes, proposals, and presentations. Maintain accurate and up-to-date customer records in the CRM system. Assist in preparing sales reports, metrics, and analyses for management. Assist in sales events, meetings, and presentations. Contribute to business performance and efficiencies to improve sales and customer experience. Continuously work to improve and streamline internal sales processes for greater efficiency. Work closely with internal departments (logistics, inventory, finance, quality) to ensure smooth order processing. Required Skills and Experience: Bachelor degree or equivalent experience in a sales role. Familiarity with CRM software and Microsoft Office Suite. D365 would be advantageous. Strong interpersonal skills and the ability to work collaboratively with cross-functional teams. Effective communication to keep both customers and internal teams informed. Customer-focused attitude and a commitment to providing outstanding customer service. Strong organizational skills to manage orders and information. Adaptability to changing priorities and fast-paced environments. Demonstrates leadership and ability to influence at all levels within business. A Proactive attitude and open mindedness attitude to change and challenge.

Zenith People are working on behalf of our client who are a North-East based Manufacturer and installer and are seeking a motivated Technical Installation Product Support to join their dynamic team of Engineers. Their product range is sold globally. The ideal candidate will have a technical background paired with a passion for delivering a high standard of Customer Service involving working closely with potential, new and existing customers throughout the whole process from conception to completion. This role involves understanding customer needs, providing technical solutions, troubleshooting whilst assisting in company growth and maintaining an excellent reputation. Key Responsibilities: Develop and maintain a deep understanding of our products and services (Training will be given on specific products and services) Producing and checking of Design pre installation Using an in-house computerised system to complete calculations Identify and engage with potential customers to understand their technical requirements. Provide technical presentations and demonstrations to prospective clients and deliver on site training as and when required. Collaborate with the engineering and product development teams to ensure customer requirements are met. Prepare and deliver proposals, quotes and contracts. Maintain accurate records of order activities and customer interactions in the CRM system. Provide pre and post-installation support and ensure customer satisfaction. Stay updated with industry trends and competitor activities. Qualifications & experience required Proven experience within a technical role (Ideally knowledge of Heat Pumps) as well as customer service experience at various levels. Excellent communication and presentation skills. Ability to build and maintain strong customer relationships. Self-motivated with a results-driven approach. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed. Excellent Problem-solving Skills Self-Starter and Pro-active attitude to work

A fantastic opportunity has arisen within our clients in-house Marketing team. They are looking for a Group Marketing Manager to join their management team on a 12-month contract to provide maternity cover. As the Group Marketing Manager, you will report to the Commercial Director and will be responsible for managing, motivating and leading a team of five fantastic support staff. You will have a pivotal role in shaping the company s marketing and communication strategy whilst driving productivity, sales and revenue across all departments. The marketing team is responsible for promoting all their products and services as well as representing the Group manufacturer brands Responsibilities: Manage, motivate and lead a fantastic team of five people. Use management tools such as Jira and Range to help plan & organise team workflows and efficiencies on a day-to-day basis. Creating team and individual targets to help achieve overall marketing KPI s. To plan, develop, implement and measure a range of B2C and B2B marketing campaigns. Produce acquisition and retention-based strategies. Develop quarterly campaigns in-line with manufacturer brand strategies. Delivering and measuring results against KPIs. Maintain and adhere to the marketing budget. Work collaboratively with a diverse staff team to create and manage cross-organisational integrated marketing campaigns. Source and maximise opportunities to help build fantastic relationships with external partners, sponsors, charities, community and suppliers. Working and negotiating with media providers to produce the most impactful and effective marketing communication strategies. Manage and maintain efficiencies whilst working with external agencies. External agencies include Google Advertising, website maintenance and stock feed generation. Negotiating annually on services and agencies fees. Ensure manufacturer franchise standards are met, and compliance is achieved across all marketing channels. React to manufacturer marketing demands and changes in campaign strategies. Comply with legislative standards which includes FCA advertising standards and the GDPR. Produce result driven reports and analyse successes to help create future campaign directions. Support the team with marketing operations. Key Skills and Experience The individual will have a minimum of 5 years experience in Marketing Management preferably in an in-house environment. Retail industry would be advantageous. People Management experience Excellent communication, time management and planning skills are essential for this role. We re looking for someone who is a self-starter, enthusiastic and self-motivated to deliver the best and most impactful marketing strategies. You ll have a positive and upbeat approach that will motivate others. The successful candidate will also be hands-on with marketing to help the team during high pressure time periods. You ll be able to therefore support with website updates, design and graphics, email creation, content ideas and copywriting when needed.