Sue Ryder

£24559.35 pa plus competitive reward and benefit scheme Employment Type: Permanent Hours of Work: 37.5 hours per week inc weekends on rota Ref No: SC502767SM3006 Closing Date: 14/07/2025 Shop Manager 2, 769-771 Ormskirk Rd, Pemberton, Wigan WN5 8AT 37.5 hours per week inc weekends on rota Salary Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off. Our Sue Ryder Pemberton shop is located in the centre of town - you can always find fabulous new lines of stock for your wardrobe. Our shop has two floors filled with rail after rail of bargains; lose yourself in the fresh stock that is put out several times every day. About you Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Pemberton shop and contribute to the work we do across Sue Ryder! To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Other responsibilities include: • As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets. • Lead your team to deliver great customer service to our donors and customers. • Work with the local community to generate sufficient donated stock to drive sales. • Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance. • Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. • Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. • Manage effective stock processes through the Epos operation. Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - £250 payment - Enhanced maternity, paternity and adoption pay - Access to Employee support programme - Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more. Please visit our careers website for the full list. Closing date: 14th July Interview date: TBC We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing If you want more than just a job, we want you. Join the team and be there when it matters. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. If you are having trouble completing this application, please email , and a member of our team will assist you.

Shop Manager Sue Ryder Charity shop, 93-95 High St, Walthamstow, London E17 7DB 37.5 Hours per week over 7 days £12.87 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off. The Sue Ryder Walthamstow charity shop stocks a wide range of quality yet affordable clothing, books, toys and household items. At Sue Ryder Walthamstow we strive to create a friendly and engaging atmosphere, and are always looking to increase the excellent and dedicated team of volunteers. About you Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Walthamstow shop and contribute to the work we do across Sue Ryder! To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Other responsibilities include: • As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets. • Lead your team to deliver great customer service to our donors and customers. • Work with the local community to generate sufficient donated stock to drive sales. • Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance. • Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. • Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. • Manage effective stock processes through the Epos operation. Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - £250 payment - Enhanced maternity, paternity and adoption pay - Access to Employee support programme - Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more. Please visit our careers website for the full list. Closing date: 14th July Interview date: 22nd July We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing If you want more than just a job, we want you. Join the team and be there when it matters. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. If you are having trouble completing this application, please email , and a member of our team will assist you.

We have an exciting opportunity for a Community Fundraising Manager who would like to be part of a dynamic team where they can really make a difference. If you are looking for an inspirational challenge why not join one of the UK s most recognisable charities and contribute to the work we do across Sue Ryder. About the role The East fundraising team are excited to offer out an excellent opportunity to manage the fundraising team at Thorpe Hall Hospice. You will have a proven track record of achieving fundraising growth and delivering income to target with a focus on community income streams and a robust understanding of budget setting and management. This is an excellent opportunity to work for a well-respected charity and make connections within the Peterborough community. Key Responsibilities • Lead on the delivery of income to target through our key income streams, with a focus on driving community and event relationships, including corporate and major donors. • Manage direct line reports to deliver income and achieve KPIs. • Champion and facilitate consistent and exceptional supporter care experience. • Maintain high quality data on the Charity s database. • Effectively manage, acquire and develop supporter relationships across the community to meet objectives. • Work with Head of Fundraising to build and manage a detailed fundraising budget, including income and expenditure. Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - £250 payment - Enhanced maternity, paternity and adoption pay - Access to Employee support programme - Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more. Closing date:6th March Interview date: w/c 17th March We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process If you want more than just a job, we want you. Join the team and be there when it matters. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The Talent Set are happy to be partnering with Sue Ryder to find their new Marketing Manager (Healthcare). Sue Ryder offers a wonderful flexible working environment, and this role is primarily remote homeworking with an expectation of occasional travel to the London office for team meetings. Reporting to the Senior Marketing Manager, this is a key role in the marketing team. We are looking for a skilled marketing professional to provide marketing guidance for internal clients with a range of healthcare marketing needs. To manage healthcare marketing campaigns and activity from briefing to final delivery and evaluation ensuring the health marketing messaging remains consistent and on brand across all communications activity Key Responsibilities: Work with senior colleagues in healthcare to develop consistent branding of services across all hospices and neurological centres. Review, develop and manage hospice literature and marketing materials ensuring consistency across hospices and ensuring adherence to tone of voice and brand guidelines. Develop marketing plans and materials to promote bereavement products and services. Develop marketing plans and materials to increase recruitment of key healthcare staff. Managing the print run for healthcare marketing materials, liaising with designers Support colleagues' understanding of relevant and appropriate marketing tools and channels to meet organisational objectives. Person Specification: More than two years experience of planning, delivering and evaluating multi-channel marketing campaigns to time and within budget Proven experience delivering either B2B or B2C healthcare marketing campaigns and projects An understanding of the structure of the NHS, and a willingness to stay up to date on developments within the health sector Experience of cross team working to ensure effective, integrated ways of working Working with internal and freelance designers to produce engaging and impactful marketing materials To be ambitious, and able to work at pace with the ability to proactively overcome problems If we receive a high number of applications, we may need to close earlier than advertised so get your application in quickly! Regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Talent Set are happy to be partnering with Sue Ryder to find their new Marketing Manager. Sue Ryder offers a wonderful flexible working environment, and this role is primarily remote homeworking with an expectation of occasional travel to the London office for team meetings. Reporting to the Senior Marketing Manager, this is a key role in the marketing team. You will be the marketing expert and first point of call for all fundraising, retail and volunteering marketing needs. To manage fundraising, retail and volunteering marketing campaigns and activity from briefing to final delivery and evaluation. To ensure fundraising, retail and volunteering messaging remains consistent and is considered and integrated into all marketing and communication activities across the charity. Key Responsibilities: Support Sue Ryder s income generation, retail and volunteering strategies through professional marketing activity and advice. Advise teams and help them to develop their understanding of which marketing tools are the most appropriate to help achieve their objectives. Support the Fundraising, Retail and Volunteering Teams in delivering large and smaller scale marketing campaigns on time and within budget. Build strong, internal relationships with all teams across Sue Ryder to ensure marketing activity is considered well in advance, as part of an integrated communications plan. Digital first approach - work closely with internal teams to ensure all campaigns and activity have a digital first approach, testing and optimising campaigns to achieve the best results. Help ensure all fundraising, volunteering and retail marketing materials remain up to date and new materials are added and updated as necessary Person Specification: Proven experience of working in the charity or agency environment delivering fundraising, volunteering and retail marketing campaigns and projects. Building and developing relationships with internal teams such as Legacies, Individual Giving, Community Fundraising, Digital and PR. Experience of cross team working to ensure effective integrated ways of working. Managing and motivating agencies to drive maximum value for campaign delivery and results. Keen attention to detail, a creative approach, good negotiation skills, high levels of written and verbal communication skills and the ability to collaborative effectively with a range of stakeholders. To be ambitious and able to work at pace. Excellent project management skills. If we receive a high number of applications, we may need to close earlier than advertised so get your application in quickly! Regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Be there when it matters This is a fantastic opportunity to spearhead the creative design, planning, delivery and reporting of Sue Ryder's nationwide brand engagement and advertising campaign - Grief Kind. You will be reporting into the Head of Marketing, PR and Internal Communications and managing the Brand and Creative Services Manager whilst working closely with the Senior Marketing Manager responsible for the organisation's fundraising, retail, healthcare and volunteering activity. About You You will need demonstrable experience of delivering large scale marketing campaigns, and translating marketing strategy into delivery plans. You will be ambitious and able to work at pace, managing and motivating key stakeholders. You will need previous line management and matrix management experience and keen attention to detail and excellent project management skills are essential. Key Responsibilities: Manage the marketing and media buying agency's work on the brand campaign ensuring the quality, consistency and strategic development of the brand is delivered against objectives, to time and on budget. Project manage an integrated multidisciplinary working group with colleagues from across the charity in order to mobilise and motivate all corners of the organisation to align with project timelines and RASCI responsibilities. Regularly report on campaign performance against objectives to the senior leadership team. Continual horizon scanning with a view to making recommendations for scaling the campaign and building momentum. Competitive Benefits Package - 25 days holiday rising to 30 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme - Staff discount with thousands of retailers - Enhanced maternity, paternity and adoption pay - Staff discount of 10% on new goods online at shop.sueryder.org - and lots more. Please visit our careers website for the full list. Chemistry meeting with team: 16 th December Interviews: 17 th December If you want more than just a job, we want you. Join the team and be there when it matters. Sue Ryder supports people through the most difficult times of their lives. Whether that's a terminal illness, the loss of a loved one or a neurological condition - we're there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can. We reserve the right to close this advertisement at any point prior to the stated closing date.