Miller Homes

Assistant Site Manager South West region - Newport, NP19 4FX Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit an Assistant Site Manager for our South West region, to be based at our fantastic Caerleon Grange development in Newport. The role will see you provide on-site support to the Site Manager, ensuring that all activities are carried out in accordance with the build programme and to specified company and company standards. ASSISTANT SITE MANAGER RESPONSIBILITIES: Control of all labour on site including direct and sub-contract to ensure that activities are coordinated on a plot by plot basis and as scheduled on the build programme. Monitoring of all site activities, direct labour and sub-contract packages to ensure that operations are carried out in strict accordance with the Construction Phase Health & Safety Plan . Ensure that site security is adequate and maintained at all times including traffic management, prevention of theft and general public access Provide cover during periods when Site Manager is off site or for meetings, holiday cover or sickness where required ASSISTANT SITE MANAGER REQUIREMENTS: Experience working in a similar role, ideally with a Housebuilder Ability to plan, organise and monitor sub-contract activity on a day by day basis. Positive can-do attitude to succeed and progress within the business Hold relevant industry qualifications and accreditations WHAT WE OFFER Competitive basic salary Company car, or allowance of £4,350 Opportunity to earn 20 % bonus Company contribute 6.5% to your pension, plus other benefits

Technical Coordinator - 12 month FTC South-West Region, Bristol, BS32 4UD Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Technical Coordinator to join our fantastic South West Technical team on a fixed-term contract for 12 months. The role will see you provide the link between design and on-site construction by being the main point of contact for Technical issues within a Region. When appropriate to subsequently liaise with the Technical Team to ensure all matters are dealt with in a timely and cost effective way. TECHNICAL COORDINATOR RESPONSIBILITIES: To work closely within the Region to understand their Technical needs and to act as a key link back into the Central Technical Team to ensure workloads are prioritised and met To help determine and manage consultant and sub-contractor proposals in conjunction with the Technical team To ensure all approvals are obtained and information received and issued to allow for a prompt start on site. To make decisions on an Area and Regional level on all Technical matters TECHNICAL COORDINATOR REQUIREMENTS: Have experience as a Technical Coordinator with a housebuilder, consultancy or in a related field To have an all-round knowledge of technical issues including a good understanding of Building Regulations / NHBC standards To be qualified to HND/HNC or degree level and /or have corporate membership of a recognised professional institute To be able to input and help determine and manage consultant and sub-contractor proposals in conjunction with the Technical team WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company car, or car allowance of £5,500

Customer Services Technician Scotland West Region, Glasgow, G69 6GA Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Technician to join our team in the Scotland West region. The role will see you carry out multi-trade remedial tasks in occupied/unoccupied properties in a safe, resourceful and workmanlike manner, and uphold the core values of the Miller Homes business in relation to the much-coveted excellent levels of Customer Service we deliver being the face of Miller Homes Customer Service in the field. CUSTOMER SERVICES TECHNICIAN RESPONSIBILITIES: Carry out work diligently and safely in line with the company SH&E Management System To liaise directly with the Central Office Hub to provide status reports of on-going and completed tasks Always be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied properties To obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible. CUSTOMER SERVICES TECHNICIAN REQUIREMENTS: Experience in a similar role, ideally with another housebuilder. Multi-skilled. To have a sound knowledge of joinery, general labouring and bricklaying, general plaster patching, painting and decorating To offer courteous, exemplary and efficient customer service at all times Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company van

Development Sales Manager (Sales Advisor) South Midlands Region, Biggleswade Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic South Midlands region, ideally based around the Biggleswade area. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. SALES ADVISOR RESPONSIBILITIES: To manage and control the Development sales function from pre-start to post completion Meet prospective customers and maintain primary point of contact throughout customer journey Manage the requirements and expectations of customers throughout the house buying process, Take responsibility for the development s presentation and ensure it reflects a strong sales message and the highest of standards SALES ADVISOR REQUIREMENTS: Experience of high-performance in a Sales role A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service Experienced in problem solving and the ability to analyse/report on issues that could affect the development Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Excellent commission structure Company contribute 6.5% to your pension, plus other benefits

Development Sales Manager (Sales Advisor) South Midlands Region, Rugby, CV23 1FZ Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic South Midlands region, based at our development in Houlton, Rugby. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. SALES ADVISOR RESPONSIBILITIES: To manage and control the Development sales function from pre-start to post completion Meet prospective customers and maintain primary point of contact throughout customer journey Manage the requirements and expectations of customers throughout the house buying process, Take responsibility for the development s presentation and ensure it reflects a strong sales message and the highest of standards SALES ADVISOR REQUIREMENTS: Experience of high-performance in a Sales role A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service Experienced in problem solving and the ability to analyse/report on issues that could affect the development Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Excellent commission structure Company contribute 6.5% to your pension, plus other benefits

Customer Services Technician North-East Region, Newcastle, NE27 0QJ Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Technician to join our team in the North-East region. The role will see you carry out multi-trade remedial tasks in occupied/unoccupied properties in a safe, resourceful and workmanlike manner, and uphold the core values of the Miller Homes business in relation to the much-coveted excellent levels of Customer Service we deliver being the face of Miller Homes Customer Service in the field. CUSTOMER SERVICES TECHNICIAN RESPONSIBILITIES: Carry out work diligently and safely in line with the company SH&E Management System To liaise directly with the Central Office Hub to provide status reports of on-going and completed tasks Always be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied properties To obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible. CUSTOMER SERVICES TECHNICIAN REQUIREMENTS: Experience in a similar role, ideally with another housebuilder. Multi-skilled. To have a sound knowledge of joinery, general labouring and bricklaying, general plaster patching, painting and decorating To offer courteous, exemplary and efficient customer service at all times Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company van

Miller Homes is seeking a Customer Support Manager to lead the customer journey post-completion in their Yorkshire region. This role focuses on delivering top-notch customer experiences, managing defect analysis, and ensuring quality standards in collaboration with various teams. Ideal candidates will have a full UK driving license and experience in customer service. The company emphasizes professionalism, communication skills, and a solid understanding of residential property and construction processes.

Customer Services Coordinator 12 Month FTC Bristol, BS32 4UD Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Coordinator to join our team in the South West region on a fixed term contract until April 2027. The role of the Customer Services Coordinator is to support the customer services department with key administrative duties working alongside the co-ordination role. RESPONSIBILITIES: To ensure accurate and speedy data input into the customer service operating system where necessary Create positive working relationships with colleagues paying specific attention to Sales and Production and more importantly the site teams, to enable smoother transition and completion of remedial tasks Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment. REQUIREMENTS: Experience in a similar Customer Service Coordinator role Ability to provide exceptional levels of customer service Computer literate (especially Word & Excel) with good administrative skills essential Ability to communicate effectively and successfully both written and electronically WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company contribute 6.5% towards pension, plus other benefits

Customer Services Inspections Manager North-East Region, Newcastle, NE27 0QJ Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Inspections Manager to join our team in the North-East region. The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: To act professionally at all times with the company name and charter in mind To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the time-scales agreed and in accordance with the service level agreements in place. Liaise with NHBC regarding technical requirements and attend resolutions and insurance claims as and when required. Provide feedback to the line manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat. REQUIREMENTS: Experience in a similar role with another housebuilder is essential General knowledge of NHBC Technical Requirements/Guidelines essential To offer courteous, exemplary and efficient customer service at all times Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company car, or car allowance of 5,000 per annum

Customer Services Coordinator Warrington, Cheshire, WA3 6YF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Coordinator to join our Customer Services team in the North West. The main duties of the role are to support the customer services department with key administrative duties working alongside the co-ordination role. RESPONSIBILITIES: To ensure accurate and speedy data input into the customer service operating system To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment. REQUIREMENTS: Experience working in a customer services role, ideally within Housebuilding, Property or Construction Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Computer literate (especially Word & Excel) with good administrative skills essential WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company contribute 6.5% to your pension, plus other benefits