Amazon

Militaire Responsable de secteur, Opérations (H/F) Job ID: Amazon France Logistique SAS Chez Amazon, nous recrutons activement d'anciens militaires (membres actifs ou anciens membres des forces armées de votre pays), des membres actifs des forces de réserve de votre pays et des conjoints de militaires dans une grande variété de carrières afin de leur permettre d'appliquer leurs connaissances, leurs compétences et leurs capacités de leadership pour influencer le changement, au nom de nos clients dans le monde entier. opérations d'Amazon. Les opérations représentent la force motrice d'Amazon. Ce service clé de notre activité nous permet d'exécuter et d'expédier les commandes de manière efficace afin que nos clients reçoivent leurs articles en temps et en heure. En tant que responsable de secteur, vous veillerez à ce que votre site fonctionne parfaitement afin de répondre à la demande de nos clients. Vous serez à la tête d'une équipe qui contribue à la sécurité, à l'efficacité et à la qualité de nos opérations et vous prendrez en charge un certain nombre de projets sur l'ensemble de notre réseau afin de stimuler la productivité. Key job responsibilities - Créer, superviser et encourager une culture de la sécurité et du bien-être - Analyser et mettre en œuvre des changements pour maintenir la qualité et la productivité à un niveau élevé et constant - Superviser les projets visant à rationaliser les processus, à optimiser la productivité et à améliorer la qualité du service pour les clients dans votre périmètre de responsabilité - Analyser les performances de l'équipe par rapport aux objectifs de l'entreprise et mettre en place des actions pour améliorer notre excellence opérationnelle - Travailler en collaboration avec des collègues de la direction pour normaliser les pratiques des équipes A day in the life Vous travaillerez en équipe sur l'un de nos sites, en veillant à ce qu'il soit aussi productif que possible. Vous aurez pour tâche principale d'instaurer une culture de la sécurité et de faire respecter les normes de qualité et de performance de l'équipe. Vous superviserez également les améliorations apportées aux processus dans votre secteur et en assurerez la mise en œuvre. Vos missions seront variées au cours d'une journée type : gestion de l'équipe, pilotage des opérations quotidiennes, amélioration des processus, missions d'urgence à grande échelle, etc. Vous servirez également d'exemple et de mentor aux nouveaux managers. About the team Notre centre de traitement des commandes (Customer Fulfilment, ou CF), est l'endroit où tout a commencé pour Amazon. D'une modeste équipe de libraires, le CF est devenu une équipe mondiale spécialisée qui traite plus de 1,5 million de commandes chaque jour. L'équipe CF est le moteur de notre entreprise et ses efforts nous ont permis de nous tourner vers de nouvelles régions et de proposer de nouveaux services. Avec l'aide des technologies émergentes, nous sommes en permanence à la recherche de solutions nouvelles pour proposer une gamme de produits plus large et de meilleure qualité, livrée rapidement et à un prix abordable. L'équipe CF est le premier maillon de la chaîne qui permet aux clients d'obtenir les produits à la vitesse qui fait notre réputation. Nous sommes basés dans les centres de traitement des commandes, qui sont au cœur du réseau des opérations d'Amazon. Nos centres sont parfois appelés le " premier kilomètre ", car c'est là que la plupart des colis Amazon commencent leur voyage. Nous aidons à gérer les stocks dynamiques et à faciliter les livraisons rapides, 24 heures sur 24, 7 jours sur 7. Nos centres de traitement des commandes regroupent des profils variés et les opportunités y sont nombreuses. Certains membres de l'équipe travaillent avec des produits physiques, tandis que d'autres analysent des données. Ensemble, nous travaillons pour que chacun puisse prendre des décisions éclairées dans toute l'entreprise. - Un diplôme universitaire - Une expérience significative dans la gestion des ressources humaines - Une expérience dans la communication avec un large éventail de parties prenantes, y compris avec vos pairs et la direction - Une expérience significative dans l'utilisation de données ou de témoignages pour influencer la prise de décisions de l'entreprise - Parfaite maîtrise de l'anglais et du français, à l'oral et à l'écrit Les compétences dites " souhaitables " vous aideront à tirer votre épingle du jeu mais elles ne sont pas nécessaires pour postuler à une offre chez Amazon. Si vous possédez toutes les compétences requises listées précédemment, contactez-nous sans plus tarder. - Connaissance des techniques Lean, Six Sigma et Kaizen - Connaissance d'un autre environnement logistique - Bonne maîtrise de la suite MS Office (Word, Excel, Outlook) dans un environnement professionnel Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Sr. Program Manager : Cost to Serve, RBS : Cost to Serve About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world. About RBS The RBS group in an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team's primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Our team is looking for a Program Manager to help enable Cost To serve for Amazon by implementing Key business initiatives. The primary objective is to reduce Cost To Serve for Amazon and enable "Free Cash Flow" by optimizing the Cost per shipped unit economics across the supply chain systems. Why You'll Love This Role • Impactful Leadership: You'll lead critical projects that directly influence Amazon's supply chain cost structure and operational performance, driving measurable results. • Strategic Influence: Collaborate across global teams, including finance, operations and technology, to shape strategies that improve operational efficiency and customer satisfaction. • Data-Driven Innovation: Leverage analytics, including cost and volume driver frameworks, to uncover insights and optimize supply chain performance. • Professional Growth: Join a supportive, fast-paced environment with access to mentorship, leadership development and opportunities to grow your career. Key Job Responsibilities • Define and Drive Business Goals: Lead strategic initiatives to reduce Cost to Serve (CtS) across key areas, including inventory defects, shipping costs and operational inefficiencies. Own the lifecycle of these initiatives, from problem definition to solution implementation, with limited leadership direction. • Data-Driven Decision-Making: Use advanced analytics tools to uncover inefficiencies, analyze cost and volume drivers, and develop actionable solutions. Drive detailed discussions based on data insights and align cross-functional teams on high-priority initiatives. • Financial Collaboration: Partner with finance teams to validate cost models, forecast savings and ensure alignment with Amazon's financial goals. Make trade-offs between short-term cost reductions and long-term strategic objectives to maximize financial impact. • Cross-Functional Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals. • Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions to resolve complex, undefined problems effectively. • Stakeholder Engagement: Communicate effectively with senior leaders, presenting data-driven insights and recommendations to influence decision-making. Trusted to present decisions to leaders up to three tiers above level, driving alignment across diverse areas. • Scalable Solutions: Develop and implement scalable programs across geographies, incorporating regional nuances and best practices. Basic Qualifications • Bachelor's degree in Business, Finance, Operations, Supply Chain or a related field. • 5+ years of experience in program management, with a proven track record of delivering cross-functional initiatives. • Advanced data analytics skills, including proficiency in SQL and working with large datasets. • Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics. • Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively. Preferred Qualifications • Master's degree or MBA in Business, Finance, Operations, or a related field. • 3+ years of experience with Lean Six Sigma Black Belt or similar process improvement methodologies. • Proven success in leading global programs across diverse geographies. A Day in the Life As a Program Manager, you will own critical initiatives to reduce CtS. This includes: • Conducting deep dives into data to identify inefficiencies across supply chain systems, uncovering root causes and recommending actionable solutions. • Collaborating with technical and operational teams to develop scalable solutions that drive efficiency and optimize processes. • Partnering with finance to quantify cost reductions, forecast savings and align cost targets with broader business goals. This includes identifying new cost-saving strategies and refining financial KPIs to measure and track program success. • Engaging stakeholders across geographies and organizational levels, including global teams and VP-level leaders, to drive alignment and ensure program success. • Navigating ambiguity to structure undefined problems and create clarity, leveraging a strategic mindset to develop long-term solutions. • Owning data and tool management, improving analytics capabilities to deliver actionable insights and ensuring robust reporting for decision-making. • Presenting findings and strategies to senior leadership, driving alignment on key initiatives and making impactful contributions across multiple regions. Key job responsibilities Key job responsibilities Responsible for defining and driving business goals. . Forming and managing cross-functional project teams to drive key programs for our customers. Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals. . Solving Business problems using technology and liaise with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Defect elimination. Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc. Takes up a business problems which are not well defined. Delivers independently with limited leadership direction. Generally works within a VP org. Influences large customer segments, technology decisions, external entity interaction, etc. Actively mentors and develops others. Owns a large program. Manages the lifecycle of complex initiatives. Unblocks teams & increases the speed of delivery. Makes trade-offs on short-term vs. long-term needs. Able to resolve difficult situations Drives detailed discussions and high-level alignment. Is clear and concise in verbal and written communication. Trusted to present decisions to leaders up to 3 tiers above level. Able to communicate across an increasing diversity of areas A day in the life You will own few defects to improve Cost To Serve for Amazon. Understand the systems and processes leading to those defects. You will interact with various Tech and program owners whose processes either lead to those defects or will help solve those defects. Each day, you will dive deep into Data to analyze opportunities, identify patterns and implement upstream solutions. You will use your expertise of undertaking process improvements using 'Lean Six Sigma' techniques to identify and implement process improvements. You will present data driven insights to leadership for decision making. About the team Cost to Serve (CTS) aims to identify and eliminate waste, negative experiences, and non-value activities across the end-to-end remit of supply chain and dependent workstreams that slow down resolution for our stakeholders. The primary objective is to reduce Cost To Serve for Amazon and enable "Free Cash Flow" by optimizing the Cost per shipped unit economics across the supply chain systems. Our program will support in establishing the end-to-end supply chain checkpoints on how the inventory moves inside Amazon to identify gaps, broken processes/policies to eliminate root causes of systemic difficulties rather than merely addressing symptoms, on behalf of our customers. This team will partner with internal/external stakeholders to establish the FCF/Cost to serve charter based on opportunity size and own specific unique initiatives that are beyond the existing team's program scope. BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field . click apply for full job details

Kundenservicemitarbeiter im Verteilzentrum Viernheim, DSL Job ID: Amazon Deutschland S5 Transport GmbH - J50 Die nachfolgende Stelle ist für 12 Monate befristet, mit der Möglichkeit zur Verlängerung. Selbst die effizientesten Prozesse erfordern Vorbereitung für den Fall unvorhergesehener Umstände. Die Delivery Station Liaison Agents von Amazon sind direkt mit unseren Kund:innen in Kontakt. Sie sorgen dafür, dass verpasste Lieferungen erfolgreich zugestellt und Kundenanfragen effektiv bearbeitet werden. Was unsere Kund:innen auch brauchen - Du gehst zeitnah auf ihre Anfragen ein und sorgst für ein reibungsloses Kundenerlebnis. Die Stelle ist zunächst auf 12 Monate befristet, mit der Möglichkeit einer Verlängerung für externe Kandidaten. Key job responsibilities Kontaktieren von Kund:innen Untersuchung und Lösung von Lieferproblemen, falls erforderlich in Zusammenarbeit mit unseren Logistikteams und Lieferpartnern Führung von täglichen, wöchentlichen und monatlichen Aufzeichnungen über den Status von Kundenanfragen Einhaltung von Arbeitsanweisungen und Schutz von Kundendaten Unterstützung bei der internen Kommunikation, einschließlich mit Präsentationen, und Beiträge zu Programmen für die kontinuierliche Verbesserung und das interne Engagement A day in the life Du arbeitest in einem unserer Last-Mile-Verteilzentren, das Amazons modernste Technologien umfasst. Während des Versands und der Lieferung von Bestellungen kommunizierst Du je nach Bedarf mit unseren Logistikzentren sowie unseren Partnern, Lieferfirmen und Kund:innen, wenn sie Hilfe oder Informationen benötigen. Müssen Kund:innen Lieferungen umplanen, benachrichtigst Du unsere Lieferpartner entsprechend. Lieferprobleme, die Dir auffallen, löst Du unverzüglich, damit unsere Kund:innen jedes Mal ein großartiges Erlebnis genießen, ohne Amazon kontaktieren zu müssen. Du arbeitest im Herzen der Logistik von Amazon und entwickelst das erforderliche Fachkönnen in sowohl Logistik als auch ausgezeichnetem Kundenservice, mit dem sich Amazon von anderen abhebt. Du bist tagtäglich mit unseren Kund:innen in Kontakt und nutzt Dein eingehendes Verständnis unserer Lieferketten sowie Deine Kenntnisse lokaler Lieferwege und Lager. Qualifikationen Erfahrung im Umgang mit Kundenanfragen per Telefon und E-Mail Erfahrung in einer Rolle im administrativen Support, einschließlich Zusammenarbeit mit internen oder externen Teams Erfahrung in der Problemlösung in Bezug auf Kundenanfragen ebenso wie interne Prozesse Fortgeschrittene Deutschkenntnisse Gute Englischkenntnisse Erfahrung in der Kommunikation mit Kolleg:innen in Führungspositionen Berufserfahrung in einem dynamischen Umfeld Amazon ist ein Arbeitgeber, der Chancengleichheit fördert. Wir sind überzeugt, dass die Beschäftigung eines vielfältigen Teams entscheidend für unseren Erfolg ist. Wir treffen Einstellungsentscheidungen basierend auf Ihrer Erfahrung und Ihren Fähigkeiten. Wir schätzen Ihre Leidenschaft, zu entdecken, zu erfinden, zu vereinfachen und aufzubauen. Der Schutz Ihrer Privatsphäre und die Sicherheit Ihrer Daten haben für Amazon oberste Priorität. Bitte lesen Sie unsere Datenschutzerklärung ( ), um mehr darüber zu erfahren, wie wir Ihre persönlichen Daten sammeln, verwenden und übertragen. m/w/d Unsere inklusive Kultur befähigt Amazonianer:innen, die besten Ergebnisse für unsere Kund:innen zu liefern. Wenn Sie eine Behinderung haben und während des Bewerbungs- oder Einstellungsprozesses eine Arbeitsplatzanpassung benötigen, besuchen Sie bitte für weitere Informationen. Wenn das Land oder die Region, in der Sie sich bewerben, nicht aufgelistet ist, kontaktieren Sie bitte Ihren Recruiting-Partner.

About Amazon Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be - and advertising is part of that experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it - on Amazon and across the web. We put the customer at the heart of everything we do. If you're obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better. About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising business. We have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product's adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience. Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers. 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc., highlighting key business use-cases served through our products. 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etc. and socialize these amongst our customers. 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries. 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. 7) Basic knowledge of SQL, coding, building dashboards and automation through scripting. BASIC QUALIFICATIONS • Bachelor's degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) • Excellent communication skills - able to communicate effectively with external customers • Good presentation skills - able to present to up to mid-management members in brands and agencies. • High degree of ownership and process orientation • Basic analytical and MS Office skills (Excel, email, powerpoint) PREFERRED QUALIFICATIONS • 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing. • 2+ years working in an external client facing environment • Advanced Excel / data analytics skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Software Development Engineer - 2 Years Contract, Japan Store Tech Job ID: Amazon (China) Holding Company Limited - D24 Are you passionate about working on disruptive ideas? Have you built and launched new experiences on Amazon top slot of home page and search page? This is a unique opportunity that combines the ability to build exciting, new user experiences for Amazon's customers, with the opportunity to work with Big Data, Machine Learning, and other advanced techniques to provide the best personalized experience for hundreds of millions of Amazon's customers. Key job responsibilities As a Software Development Engineer, you will be responsible for designing, developing, testing, and deploying large-scale data mining solutions, distributed machine learning systems, and/or modern client experiences across webpages, mobile applications, and other shopping mediums. You will collaborate closely with teams of software engineers, applied machine learning scientists, product managers, user interface designers, and others in order to influence our overall strategy, and define the team's roadmap. You will also drive the system architecture, spearhead best practices, and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment. About the team Japan Marketing Automation team is a high-performing group that leverages Amazon's solution in large scale language model for processing shopping data, and build highly available distributed systems to deliver the best shopping experiences for our customers. We work full stack, from foundational backend systems to future-forward user interfaces. Our team's culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. We run large number of experiments each year and our work has revolutionized e-commerce features on Amazon home page, category page, deal page and high velocity event pages with up to 10 billion US dollars business contribution. We care deeply about our customers, as well as the well-being and growth of our team members. We focus on visible high-impact work, reduce operational load with automation, and are respectful work-life balance, and continual opportunity for people to learn and grow. We are looking for creative and innovative engineers with a similar penchant for deeply-technical problem solving and the ability to lead and deliver while upholding Amazon's leadership principles. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Employee Relations Manager, EU EXR Risk, Project & Compliance Job ID: Amazon Europe Core Sarl - D40 The EU Employee Relations Manager looks after the European Work Council journey, our ER project & policies control system as well as our total reward ambition across Operations EU; this role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The position requires close collaboration with various stakeholders across functions, business lines, and countries to ensure effective ER strategies' execution. By doing so, this role enhances EXR effectiveness, contributes to business agility and speed as well as to the positive experience of Associates. This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU. Key job responsibilities EUROPEAN WORKS COUNCIL (EWC) MANAGEMENT - Lead the preparation of EWC meetings across all functions, Business Lines, and countries. - Coordinate the 2026 EWC election journey as the pan-EU Single Threaded Leader. - Participate in EWC meetings and Select Committee meetings, and lead vendor relationships to secure logistical details. - Lead the EXR effort to ensure Amazon's readiness considering the EWC directive revisions, including: a) Conducting gap analysis vs. existing agreement in collaboration with Legal. b) Developing potential renegotiation or amendment strategies to address compliance gaps and improvement opportunities. c) Contributing to EWC amendment/negotiation following strategy approval. PROJECTs & POLICIES COORDINATION - Supervise the EXR change management effort for projects and initiatives, including a) Promoting exhaustive intake across all functions, Business Lines, and countries for projects affecting workplaces. b) Identifying process gaps and paths for improvement of the EXR end-to-end process. c) Facilitating escalation and problem-solving for business-critical projects. d) Owning EWC engagement strategy when projects require it. e) Providing monthly updates and lead continuous improvement. - Coordinate the Policy journey, as the primary EXR Subject matter expert for the Human resources policy team across EU. COMPENSATION & BENEFITS LIAISON - Serve as the pan-EU Point of Contact for Compensation & Benefits challenges and opportunities, aiming to promote our total reward value proposition for employees. BASIC QUALIFICATIONS - University degree and experience in employee relations, labor relations, or labor/employment law with an emphasis on labor. - Understanding of EU labor laws, particularly those related to European Works Councils - Experience in managing complex projects and / or programs within matrix environment. - Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to, French, Spanish, Italian, German. PREFERRED QUALIFICATIONS - Experience working on complex labor challenges at EU country or pan-EU level. - Experience in change management and project coordination in a matrix and multinational environment - Familiarity with compensation and benefits practices and challenges in the EU context - Organizational and time management skills, with the ability to manage multiple priorities - Experience analyzing metrics and assessing sentiment data to find root causes and develop short-, medium-, and long-term plans. - Communication and interpersonal skills, with the ability to influence and collaborate effectively, up to Senior leadership level. - Capable of working independently in fast paced, ambiguous environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Head of Cross-Industry Enterprise Sales, AWS Aotearoa / New Zealand Job ID: Amazon Web Services New Zealand Limited AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. As a key member of the AWS New Zealand leadership team, you will shape the future of AWS Aotearoa during an exciting period of growth, including the launch of our new AWS Region in 2025, expected to create 1,000 jobs and contribute NZ$10.8B to New Zealand's GDP over 15 years. This senior sales leadership role spans key industries including AgriTech, Manufacturing, Retail, CPG, Advertising and Marketing, and Power, Utilities and Energy, driving digital transformation and maintaining C-level relationships with key accounts. You will play a pivotal role in accelerating the adoption of AWS technologies, particularly in spearheading Generative AI and agentic AI innovations across these industries to enable business transformation and create new opportunities. A critical focus of this position is building, developing, and retaining high-performing teams that embody Amazon's culture of innovation. This role offers a unique opportunity to shape AWS's presence in New Zealand and contribute significantly to the country's digital landscape. Key job responsibilities - Execute go-to-market strategies and develop opportunity pipelines in a complex environment - Drive revenue growth and customer success through technology adoption initiatives - Demonstrate proven track record in enterprise sales leadership or senior technology roles - Possess extensive experience in digital transformation and organizational change - Show deep understanding of enterprise-level decision-making processes and regulatory compliance - Excel in public speaking and executive communication - Lead cross-functional teams successfully - Understand AI/ML technologies and their business applications - Experience in building and executing complex go-to-market strategies - Collaborate with internal and external stakeholders to drive innovation - Preferred: Experience working across New Zealand and Australian markets - Preferred: Industry experience in AgriTech, Manufacturing, Retail, CPG, Advertising and Marketing, or Power, Utilities and Energy sectors About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 10+ years of technology related sales, business development or equivalent experience - 7+ years of sales management experience - Experience in management of large, complex enterprise accounts or equivalent - Experience building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration - Experience negotiating complex deals with customers and partners or equivalent - Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent PREFERRED QUALIFICATIONS - Master's degree or equivalent - Experience working with new product/service development teams and their outbound functions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: September 12, 2024 (Updated about 2 months ago) Posted: April 8, 2025 (Updated 13 days ago) Posted: April 7, 2025 (Updated about 2 months ago) Posted: May 12, 2025 (Updated about 1 month ago) Posted: June 6, 2025 (Updated 8 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The C2 at Amazon Web Services (AWS) is looking for a BD Manager to build, deliver, and maintain complex products that delight our customers and raise our performance bar. You'll design fault-tolerant systems that run at massive scale as we continue to innovate best-in-class services and applications in the AWS Cloud. Key job responsibilities Drive revenue and market share in China, with a specific focus assigned by Amazon Identify & engage customer assigned by Amazon Meet or exceed quarterly revenue targets Develop and execute against a comprehensive account/territory plan Work with partners to extend reach & drive adoption Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc). Ensure customer satisfaction (managing pre-sales and post sales customer experience) Expect moderate travel within the region (East, South or Central) A day in the life As you design and code solutions to help our team drive efficiencies in software architecture, you'll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You'll also: • Build high-impact solutions to deliver to our large customer base. • Participate in design discussions, code review, and communicate with internal and external stakeholders. • Work cross-functionally to help drive business decisions with your technical input. • Work in a startup-like development environment, where you're always working on the most important stuff. About the team About the Team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Bachelor Degree 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience 7+ years of business development, partner development, sales or alliances management experience PREFERRED QUALIFICATIONS Retail & CPG or e-commerce industry knowledge or experience is preferred. Masters or MBA is plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Business Intelligence Engineer - 12 month FTC, E2E V RET Transportation Job ID: Amazon UK Services Ltd. - A10 This role is a 12 month fixed term contract. At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you'll be an essential part of innovating and transforming our processes. You'll be taking the lead on the design and launch of new programmes for our customers. You'll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. Key job responsibilities • Design, develop and maintain scaled, automated, user-friendly systems, reports, and dashboards enabling stakeholders to manage the business and make effective decisions. • Work with program managers and partner with Operations, Finance, Technology, Change Management and Customer Experience teams in understanding the business requirements and implementing solutions to support analytics and reports. • Conduct ad hoc data analysis and data quality investigations. • Implement training and documentation solutions that enables stakeholders to get the most out of our self-serve reporting tools. • Develop and support the analytical technologies that give our customers timely, flexible and structured access to their data. • Defining, developing and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis • Analysis of historical data to extract meaningful insights and learnings from large and complicated data sets identify trends and support decision making, including written and verbal presentation of results and recommendations • Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of machine learning models • Understanding of Amazon's data resources, which to use, how, and when About the team E2E Vendor Returns is responsible for transportation of returns to FBA sellers or Retail vendors, liquidations and donations. The scope of the team includes the EU, UK and TR. The program includes two functional areas: i) operations execution (network design, transportation capacity, carrier management) and ii) process improvement (definition and implementation of cost saving initiatives and E2E process improvement). BASIC QUALIFICATIONS - Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc. - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with scripting language (e.g., Python, Java, or R) - Experience with SQL - Experience in the data/BI space PREFERRED QUALIFICATIONS - Master's degree, or Advanced technical degree - Knowledge of data modeling and data pipeline design - Experience with statistical analysis, co-relation analysis Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Embedded Software Engineer , AWS Annapurna Labs, AWS Annapurna Labs AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Annapurna Labs, an Amazon company, is looking for talented engineers to help us develop a semiconductor platform based on a revolutionary architecture. Key job responsibilities The Linux Kernel development team is looking for a talented Linux kernel expert with experience in embedded systems, to join us in building the high-end AWS NITRO system. You'll have the opportunity to work on the top technologies powering the world's largest cloud provider, in a dynamic, open, fast-paced environment. As part of your role you will develop kernel drivers and share your code with the Linux community. This is a rare opportunity to develop code that runs at such a high scale, with strict reliability and security demands. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of experience in embedded SW development - Strong programming language skills in C, Python, etc. - Familiar with Linux kernel (drivers, networking, I/O, monitoring) - Deep understanding of computer architecture - Experience with HW/SW interfaces - B.A. / BSc. in Computer Science or Electrical Engineering - Personal characteristics: team player, highly motivated, willing to work in a dynamic and demanding environment, and a fast learner PREFERRED QUALIFICATIONS - Experience with SoC development life cycle Strong problem solving and debugging skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Technical Program Manager III, Amazon India Role Description Technical Program Managers(TPM) define the product strategy, requirements and influence the design, development, testing, deployment and maintenance of the company's software applications, systems, services and other technology projects end-to-end. As a key contributor throughout the engineering lifecycle, TPMs ensure consistent delivery of high-quality software and influence technical decisions on architecture and implementation of software systems and services. They thrive in entrepreneurial environments and are not hindered by ambiguity or competing priorities. They understand the customer and work backwards to define roadmaps and drive execution across stakeholders. They clearly communicate goals, roles, responsibilities and desired outcomes to internal cross-functional and remote project teams as well as have the ability to influence cross-team and from individual contributors to senior leadership. Key job responsibilities Skills of a successful TPM System Design: System Design is a crucial competency for Technical Program Managers at Amazon, requiring a comprehensive understanding of both technical architecture and scalable solutions. TPMs must ensure business and technical stakeholder needs are aligned while driving meaningful discussions that lead to clear decisions. They are expected to collaborate with Senior/Principal Engineers to develop architectures that scale effectively and match ambitious business objectives. When approaching system design, TPMs must consider multiple critical factors including scalability, performance, security, and technical trade-offs between different technologies. They need to be proficient in distributed systems, Service-Oriented Architecture (SOA), and n-tiered software architecture. Program Management: Program Management at Amazon TPMs involves managing complex cross-functional programs with significant organizational impact. TPMs are accountable for overseeing program lifecycles, which may focus on either a single critical technology product or broader initiatives spanning multiple organizations and geographies. They define the program's mission, vision, and tenets while setting clear objectives and driving teams both within and outside their organization to deliver results. Their role includes managing organizational roadmaps, contributing to different narratives, and owning organizational goals. TPMs play a vital role at Amazon by defining and executing technical strategy while serving as a bridge between business needs and technical implementation. They are critical because they define the technical strategy, functional requirements, and influence the entire technology lifecycle from design to maintenance of Amazon's software applications, systems, and services. TPMs drive mindful discussions leading to crisp decisions while providing crucial context for business and technology choices from past, current, and future perspectives. Their importance is heightened by their responsibility to partner with customers and engineering teams to determine project prioritization and ensure architecture scales to match Amazon's "think big" business case. A day in the life In this role you will work to define requirements, clarify scope, plan, track delivery and oversee strategic programs. You will be the primary point of contact to provide a holistic view of these cross-cutting programs for our partners teams and leadership by writing crisp and concise program reports. You will actively look out for risks and dependencies and take steps to mitigate them by escalating until it is resolved. You will collaborate with engineers, Software Development Managers (SDM), partner teams and stakeholders and ensure projects are delivered as per schedule with highest quality. BASIC QUALIFICATIONS - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Chief Engineer , Data Centre Engineering Operations - West London , Data Centre Engineering Operations Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. (AIS tagline) Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor Degree in electrical or mechanical engineering or equivalent (to be amended based on country's specifics) - Extensive industry related experience with In-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure - NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent) PREFERRED QUALIFICATIONS - BSth Edition - High/Low Voltage Authorised Person (AP) experience - Previous experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities - Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: Amazon Deutschland W4 Transport GmbH Die Stelle ist befristet bis zum 31.03.2027 Der operative Geschäftsbereich ist das Herz von Amazon. Ein effektiv ablaufender Betrieb trägt dazu bei, dass Artikel bearbeitet und rechtzeitig an unsere Kund:innen versendet werden. Als Operations Lead/Supervisor erlebst Du, wie alle unterschiedlichen Teile des Betriebs funktionieren und trägst zu einem reibungslosen Ablauf bei. Du fungierst als erste:r Ansprechpartner:in für Teammitglieder während ihrer Schicht und hilfst ihnen beim Befolgen der Prozesse, die Deine Manager:innen eingeführt haben. Du sammelst praktische Erfahrung und benutzt analytische Systeme, die zum Erfolg unseres Unternehmens beitragen. Key job responsibilities - Messung und Überwachung von Arbeitsflüssen, Verfolgen der Leistung am Standort und Bereitstellung wichtiger Schichtinformationen an die Schicht-/Bereichsleiter:innen im Betrieb, um für schichtübergreifende Operational Excellence zu sorgen - Unterstützung und Schulung von Mitarbeitenden, damit diese großartige Leistungen erbringen können, und Beaufsichtigung ihrer täglichen Aufgaben - Unterstützung des/der Schicht-/Bereichsleiter:in bei Projekten zur Prozessverbesserung, Förderung eines sicheren Arbeitsumfelds und Erhöhung des Mitarbeiterengagements - Zusammenarbeit mit anderen Abteilungen, um Lösungen für häufige Probleme zu finden oder Bedürfnisse in wichtigen Leistungsbereichen zu erfüllen - Nutzung von Datenanalysen, um Möglichkeiten zur Optimierung von Sicherheit, Qualität und Produktivität zu finden A day in the life Als Operations Lead/Supervisor arbeitest Du an einem unserer Betriebsstandorte. Du unterstützt Deine:n Schicht-/Bereichsleiter:in bei der Durchführung des Schichtplans. Du hilft bei der Vorbereitung von Schichtbesprechungen mit Deinem Team und überwachst Verfahren und Abläufe. Damit stellst du sicher, dass Sicherheitsregeln, Qualitätssicherungsprozesse und die Prioritäten für den Tag befolgt werden. Probleme, die Du bemerkst, eskalierst Du an Deine:n Manager:in. Gelegentlich agierst Du auch selbst als Schichtleiter:in und bietest Deinen Mitarbeitenden die notwendige Anleitung, um ihre Aufgaben zu erledigen. Bei Bedarf unterstützt Du Deine:n Schicht-/Bereichsleiter:in bei der Schichtplanung und sorgst dafür, dass zu Stoßzeiten genügend Teammitglieder eingeteilt sind. About the team Die Logistikabteilung bei Amazon (AMZL) ist für die "Last-Mile-Logistik" zuständig - also die Auslieferung unserer Pakete in Partnerschaft mit Drittanbietern. Wir denken kreativ und realisieren Initiativen zur kontinuierlichen Verbesserung, um Millionen von physischen Produkten an unsere Kund:innen zu liefern. Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants. Diese Tätigkeiten werden von zwei Mitarbeitergruppen ausgeführt. Unsere "internen" Mitarbeitenden bereiten Millionen von Produkten auf den Versand an unsere Lieferteams vor. Unser Team ist menschenorientiert und hilfsbereit. Das ist besonders wichtig, weil viele unserer Mitarbeitenden in Nachtschichten arbeiten. Unser Fokus liegt vorwiegend auf dem operativen Betrieb. An den meisten unserer Standorte wird rund um die Uhr gearbeitet. Unsere "Außendienst"-Mitarbeitenden arbeiten währenddessen mit Amazon Flex - einem Auftragnehmer-Netzwerk für die Lieferung. Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. - Fortgeschrittene Deutschkenntnisse in Wort und Schrift. - Erfahrung in der Arbeit mit Datenanalytik und deren Anwendung zur Problemerkennung - Erfahrung mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld - Erfahrung im Stakeholdermanagement, einschließlich Aufbau und Pflege professioneller Beziehungen - Erfahrung in der Arbeit in einem Betriebsumfeld, beispielsweise in Logistik, Einzelhandel, Gastgewerbe oder im Kundenservice - Fortgeschrittene Englischkenntnisse Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: Amazon UK Services Ltd. Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is growing its Technical Support Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact! Work Schedule: This is a full-time, five-day workweek role, with one of those days being a Saturday or Sunday to help maintain seamless 24/7 support. Key job responsibilities Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions. Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems. High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies. Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automation-enhancing efficiency for both our team and our customers. About the team We are Amazon's top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations. In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations. BASIC QUALIFICATIONS - Relevant bachelor's degree or an equivalent combination of education and experience. - Three years of technical support experience in an enterprise environment, with a focus on troubleshooting and finding the root cause of issues rather than system setup. - Strong verbal and written communication skills, with the ability to clearly explain technical issues to different audiences, including customers and leadership. - Experience in writing technical documentation or support articles. - Hands-on experience troubleshooting technical issues, including reading and analyzing logs, using dashboards, and responding to service alerts and alarms. - Experience with system administration and troubleshooting, preferably in Linux, along with a basic understanding of networking. PREFERRED QUALIFICATIONS - Master's degree in a relevant technical field. - Five or more years of troubleshooting systems, platforms, or applications in a second-line (or above) operations team. - Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.). - Understanding of project and change management methodologies and best practices. - Scripting knowledge in any programming language, with previous experience automating tasks via scripts. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Software Development Manager, Amazon Business Spain Job ID: Amazon Spain Services, S.L.U. We are seeking a Software Development Manager who is highly quantitative, demonstrates excellent judgment, and has a passion for creating exceptional customer experiences. The ideal candidate is inventive, pragmatic, and has a proven track record of delivering software effectively. You should have an iterative approach to software development, be capable of simplifying complex problems, and work well with both external and internal teams. This role offers broad exposure to Amazon Business (AB) and career growth opportunities through collaboration with various AB teams. Key Opportunities: Work alongside senior engineering leadership (PE, Sr. SDE, Sr. Managers) across AB, Prime, and Marketing. Gain experience across multiple product and service portfolios, including buying, selling, customer acquisition, and account management. Proactively identify and mitigate technical risks that could impact team goals. A Day in the Life Learn about the roles of SDMs at Amazon Business through these articles: Meet Noelia Meet Anannya About the Team Amazon Business (AB) is a rapidly growing segment, available in 10 countries, serving over 5 million customers, and generating over $25 billion annually. We focus on building tailored solutions for business customers of all sizes and are expanding rapidly into new marketplaces. This role involves strategic planning and cross-organizational collaboration to meet aggressive growth targets. Basic Qualifications Knowledge of engineering practices across the full software/hardware/network development lifecycle, including coding standards, code reviews, source control, build processes, testing, certification, and live operations. Experience managing engineering teams. Experience developing multi-tier web services. Experience collaborating with product and program management teams. Preferred Qualifications Experience communicating requirements and strategies to users, technical teams, and leadership. Experience recruiting, mentoring, and managing software engineers to enhance team effectiveness. Amazon is an equal opportunity employer committed to diversity. We value your passion for innovation and building. For privacy and data security details, please see our Privacy Notice . If you require workplace accommodations during the hiring process, visit this page . Amazon does not discriminate based on veteran status, disability, or other protected classes.

Are you passionate about enabling millions of customers around the world to buy anything, anywhere, anytime? Dealing with large scale distributed systems and orchestrating the entire retail ordering workflow? Amazon's Ordering tech hub is now expanding to Hyderabad. This powerhouse is set to build the next generation of core ordering systems, including refund intelligence, shaping the entire post-click journey. About the team Ordering stands at the heart of Amazon retail, guiding the journey from purchase to delivery to resolution, and this new site will play a pivotal role in its evolution. We, the Ordering team, need founding members of software development engineers team, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges. You are the ideal candidate if you are capable of breaking down and solving complex problems, are customer obsessed, and have sharp business acumen to build a product vision and roadmap that contributes to the success of both our internal and external customers. You are a technical leader with a track record of building and growing strong teams. You thrive in a fast-moving environment where you are able to juggle complex dependencies and requirements while producing optimal solutions. You are passionate about what you do. Key job responsibilities Building, leading and growing diverse, inclusive and high-performing engineering product teams, including recruiting, mentoring, motivating, promoting and performance management. Collaborate effectively with cross-functional teams including customers, product managers, stakeholders and leaders to ensure the successful delivery of product capabilities. Timely execution and prioritization of goals for the team and effectively mitigating risks. Strategic leadership to create product roadmaps, set the vision for the team and collaboratively partner with other stakeholder teams. Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: October 14, 2024 (Updated 27 days ago) Posted: November 12, 2024 (Updated about 1 month ago) Posted: February 11, 2025 (Updated 3 months ago) Posted: October 8, 2024 (Updated 9 days ago) Posted: October 18, 2024 (Updated 3 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Translation Services seeks a passionate Software Development Engineer to drive innovations in translation to reach every Amazon customer in their own language. Key job responsibilities Are you passionate about creating high-performance, large-scale language translation services to support Amazon's current and future growth? Do you thrive in environments where you can lead innovation? If so, we're seeking a software engineer to join the Translation Services (TS) team. TS provides technology solutions and services that deliver quality translations at the lowest possible cost for Amazon businesses. As a Software Development Engineer, you'll help drive efforts to build translations solutions at Amazon scale with 100% translations coverage, eventually making translations a no-op for developers so that they can focus on business logic and application building. We're seeking a self-starting individual comfortable with ambiguity, possessing strong attention to detail, and dedicated to ensuring that secondary language experiences match the excellence of primary language experiences, even at Amazon's vast scale. About the team We have multiple talented engineering teams with based in Seattle, WA and HYD, India and a great office space where we collaborate. Our vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Do you want to work on cutting edge technology, solve new problems that didn't exist before, and have the ability to see the impact of your contributions? Amazon is growing, and so is our team, looking for SDE who moves fast, is capable of cracking and solving complex problems, and has a strong will to get things done. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. As SDE you are expected to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Amazon Home Services team in Hyderabad, India is developing a services platform which will make it possible to sell services with the same degree of convenience and flexibility we sell products. We are looking to hire smart and highly motivated Engineers who will work towards launching this next wave of disruptive services platform for Amazon. As a member of this team your mission will be to design, develop, deploy, document and support scalable and distributed real time systems. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Posted: December 30, 2024 (Updated 15 minutes ago) Posted: February 20, 2025 (Updated 29 minutes ago) Posted: March 25, 2025 (Updated about 1 hour ago) Posted: March 5, 2025 (Updated about 1 hour ago) Posted: March 25, 2025 (Updated about 2 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Senior Technical Program Manager, Prime Video Payments Job ID: Amazon Development Centre (London) Limited Prime Video offers customers a vast collection of movies, series, and sports-all available to watch on hundreds of compatible devices. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you! The Prime Video Payments team is seeking a Senior Technical Program Manager to help deliver superior payment experiences to Prime Video customers worldwide. You will lead strategic payment integration programs for Prime Video. This role is inherently cross-functional; you will work closely with engineering and product stakeholders across Prime Video and partner teams to launch payment features for Prime Video customers. We are looking for a delivery oriented, resourceful, customer focused, team-oriented individual who also has the ability to work independently under time constraints to meet deadlines. He or she will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. BASIC QUALIFICATIONS - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience building and evaluating system-level technical design - Experience developing and executing/delivering product and technical roadmaps PREFERRED QUALIFICATIONS - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Software Dev Engineer II, HST Health Foundation We are a passionate team working to build a best-in-class healthcare product designed to make high-quality healthcare easy to access. We are looking for a Software Development Engineer who can build new engineering solutions with a motivated team that will delight our customers. The problem space is well-defined but the solution space is not and strong technical acumen and the ability to spot problems at architecture stage are important. This role requires deep technical expertise, and gives you the opportunity to engineer systems and build reliable and secure services for healthcare. You have an eye towards quality, and insist on the highest standards. You are motivated to tackle ambiguous situations with technologies to rapidly solve problems. You are a team player, contribute to the execution of team objectives, and leverage technical knowledge and engineering best practices to rapidly deliver solutions that have a broad business impact. About the team Amazon's mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Store and Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.