Global Resourcing

Digital Workplace Coach Contract: 3-6 months Rate: £400-£500 per day (inside IR35) Location: Central London - 4 days per week onsite. Key Responsibilities : Deliver in-person coaching and support Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom. Coach a user base of 250 across all levels of digital fluency. Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility. Translate digital change strategies into user-facing materials, workflows and communications. Partner with key software vendors to bring roadmap and best-practice insights into the business. Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports. Actively embed key digital dexterity competencies - including systems thinking, adaptability, business acumen and collaborative fluency Key Skills & Experience: A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation - preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology). Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise) Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided) Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR. Confident working with data and usage metrics to inform strategic iteration and performance insight. Gravitas, empathy, and first-class communication skills. Conceptual clarity and systems thinking - able to link individual actions to enterprise-level outcomes.