One to One Personnel

Service Administrator Theale £27,000 - £32,000 PA Full Time Permanent Position Are you a proactive and detail-driven administrator ready to make your mark in a fast-paced service environment? We re teaming up with a respected name in the commercial vehicle industry to find a Service Administrator who can keep the wheels turning behind the scenes. In this vital role, you'll be the organisational backbone of the aftersales team managing service records, ensuring invoices go out accurately and on time, and keeping daily depot operations running smoothly. If you thrive in a busy setting, love ticking things off your to-do list, and want to be part of a team that values precision and people, this could be your next big move. Key Responsibilities: Process daily invoicing (warranty, retail, contract, sublet, and customer portals) Maintain accurate Work in Progress (WIP) figures and support month-end targets Assist with workshop time loading and wage input Provide occasional cover for the service reception Manage MOT bookings and sublet order numbers Support administrative duties within the depot, including R2C platform updates Maintain accurate filing and documentation What We're Looking For: Previous experience in a service admin or automotive admin role Familiarity with DMS systems (ideally CDK/Keyloop) Strong IT, numeracy, and organisational skills Ability to multitask, meet deadlines, and work under pressure Confident communicator with excellent customer service skills Proactive team player with a high attention to detail Benefits Package: 24 days annual leave + option to carry over 5 days Private medical insurance Up to 5% employer pension contribution Life Assurance Enhanced overtime rates (up to 130%) Bonus and incentive schemes Wellbeing Duvet Day Apply now to join a fast-paced, supportive team in a vital service admin role at the heart of commercial vehicle operations. Call Julie or Aimee at One to One Personnel on (phone number removed) or email your CV directly to (url removed) or (url removed)

IT Systems Administrator Basildon Up to £28,000 Mon Fri, 08 45 Are you a tech-savvy problem solver who thrives in a dynamic, client-focused environment? Do you enjoy working across a variety of systems and aren't afraid to roll up your sleeves and dig into exciting projects? If you're nodding yes, we ve got the perfect role for you! We're on the lookout for a driven and proactive IT Systems Administrator to join a passionate, fast-moving team. You'll be the go-to person for all things database, software, and client support playing a key role in helping our systems run like a dream. What You ll Be Doing: Provide high-quality technical and user support for our company s database systems (web and mobile platforms) Log, track, and manage support requests, escalating to third-party developers where appropriate Coordinate and oversee new system developments and enhancements Draft clear system design specifications for development work Communicate updates, improvements, and changes to clients in a clear and timely manner Creating user guides, help documents and video tutorials to keep things simple for end users Building new database sites using pre-designed smart templates What You Bring to the Table: Excellent communication skills both written and verbal Experience using Office 365, particularly Word and Excel Working knowledge of SharePoint (essential) High attention to detail and accuracy Ability to manage multiple tasks and prioritise effectively Comfortable working both independently and as part of a team Experience working with data (e.g., cleaning, importing/exporting in Excel) An enthusiastic approach to learning new systems and tools Understanding of GDPR (desirable, but training can be provided) Job Type: Full-time, Permanent Position Area: Basildon, Essex Salary: Up to £28,000 PA Hours: Monday Friday 8 45 Don t hang around roles like this don t stay open for long! Call Julie or Aimee at One to One Personnel on (phone number removed) Or fire over your CV to (url removed) or (url removed) Let s make your next move the best one yet!

Temporary Part-Time Credit Controller Are you available immediately? Rainham, Essex £15.35 per hour 3 days per week (flexible days) About the Role: One to One Personnel are pleased to be recruiting for a temporary experienced Credit Controller to join our clients team on a temporary, part-time basis, initially for 3 months. This role is ideally suited to someone with a background in the construction industry, who understands the nuances of sub-contractor payments, applications for payment, and CIS deductions. You will take responsibility for managing the sales ledger, chasing outstanding payments, resolving queries, and working closely with the finance and project teams to ensure timely and accurate cash collection. Key responsibilities: Proactively manage and collect outstanding debts from customers. Monitor aged debt and maintain accurate records of all chasing activity. Resolve invoice queries in a timely manner by liaising with internal teams and clients. Allocate incoming payments and reconcile customer accounts. Support month-end processes including debtor reporting and cash flow forecasting. Ensure compliance with company credit control policies and procedures. Understand and apply knowledge of the construction payment process, including applications for payment and CIS. Assist with improving credit control systems and processes as required. What you ll need: Proven experience as a Credit Controller, ideally within the construction industry. Strong understanding of construction-specific payment practices (e.g. applications for payment, retentions, CIS). Excellent communication and negotiation skills. Strong organisational skills with attention to detail. Comfortable working independently and managing own workload. Experience using accounting software (e.g. Sage, Xero, QuickBooks) Sage 50 preferred. Available to work 3 days per week (flexible days can be discussed). What s in it for you? £15.35 per hour weekly pay 3 days per week 9:00am 5:30pm Holiday accrual Onsite parking Initially a 3-month contact could potentially be longer

Business Intelligence (BI) Lead Leading impactful projects in a dynamic, forward-thinking environment sounds exciting and challenging. What kind of projects are you looking to lead? Are you focusing on a specific industry or type of work? Our client is seeking an individual who is passionate about transforming data into actionable insights, driving innovation, and shaping the future of Business Intelligence solutions. Overview We re looking for an experienced Business Intelligence Lead to drive the development and transformation of our clients BI solutions. You ll drive the modernisation of their data systems, champion AI-driven analytics, and play a critical role in supporting strategic decision-making as part of the company s digital transformation programme. This is a unique opportunity to combine your expertise in cloud-based BI, data integration, and AI technologies to deliver cutting-edge solutions that have a direct impact on business performance and growth. Key Responsibilities: Data Insights & Reporting • Develop and maintain robust management information (MI) reporting and dashboards. • Analyze large, complex datasets to identify trends and generate actionable insights using BI tools and AI techniques. • Deliver ad-hoc analysis and strategic insights to drive business decision-making. BI Solution Development • Lead the migration to a cloud-based data warehouse to enhance data accessibility and scalability. • Collaborate with stakeholders to design intuitive BI dashboards and reporting solutions. • Incorporate AI and machine learning (ML) technologies, such as predictive analytics and natural language processing (NLP), to elevate BI capabilities. Data Integration & Governance • Integrate diverse data sources into a single, consistent, and accurate BI platform. • Work closely with the Finance Director to establish a robust data warehouse and data dictionary. • Ensure all data solutions align with governance standards and provide a single version of the truth. Continuous Improvement & Innovation: • Stay up-to-date with advancements in AI, BI tools, and data technology. • Proactively recommend and implement improvements to enhance functionality and user experience. Experience Required: • A minimum of 3 years of experience in MI, BI, or Data Analytics roles. • Proven expertise in BI tools like Power BI, Tableau, or QlikView. • Hands-on experience with SQL and ETL processes; knowledge of Snowflake or similar AI platforms is a plus. • Experience with cloud-based data solutions (AWS, Azure, GCP) and data architecture frameworks. • Financial services or insurance sector experience is advantageous. Skills Required: • Analytical, detail-oriented, and adept at solving complex problems. • A proactive mindset with a passion for innovation and driving meaningful change. • Strong leadership and communication skills to manage projects and present insights effectively to senior stakeholders. • Ability to implement change management processes and foster continuous improvement. What s In It for You? • The chance to lead transformative projects. • Moving into the financial services / industry • Pioneer AI for BI reporting solutions. • A collaborative, autonomous and innovative work culture where your ideas are valued. The Package • This is a hybrid opportunity with flexible working with attendance required in the Shoeburyness office • Monday Wednesday 9am 5:30pm Thursday & Friday 9am 5pm (45-minute lunch) • Salary £60,000 per annum + Annual Performance related Bonus • Free parking • Private Medical • Death in Service • Company Pension • Social & Awards events If you're ready to take the next step in your career, we'd love to hear from you! Please do not hesitate to contact us at One to One Personnel on (phone number removed) or email your CV to (url removed) or (url removed)

HR Coordinator Our client is looking to appoint an experienced HR Coordinator to ensure that all aspects of HR processes and administration are carried out in an accurate, effective and timely manner. Duties will include: • Handling HR enquiries via telephone, email and in person • Preparing HR documentation throughout the lifecycle of an employee (recruitment, new starter, changes and leaver processes) in accordance with internal procedures and regulatory requirements • Assisting with the induction process for new starters • Inputting and scanning data onto HR System daily ensuring system is fully utilised and diary management maintained • Administration for employee benefits (e.g. Cash plan/pension/ride to work scheme) • Liaising with Payroll and ensuring key payroll information is transferred and checked • Assisting with employee relations matters ensuring compliance with UK employment law The successful candidate must: • Be experienced in dealing with the complete life cycle of an employee • Have excellent IT skills, proficient in Microsoft Window packages Outlook/Excel/Word • Have experience of HR systems • Effective communication skills both written and verbal • The ability to build and maintain strong relationships with both internal and external stakeholders • Excellent attention to detail • Strong organisational skills • Team player • Prior (generalist) experience working within an HR department with a good understanding of Employment Law Desirable requirements: • Level 3 CIPD qualification (or working towards) This role offers up to 25 hours per week, with flexibility in the work pattern. The position can be structured as three full days or five shorter days, including a mandatory Monday. Key Details: • Hours: Up to 25 hours per week • Work Pattern: Flexible (minimum of 3 days, including Monday) • Salary: £28,000 - £32,000 per annum (Full-Time Equivalent) • This role is site based in Basildon, Essex If you feel that you have all the skills required for this position, please get in touch with One to One Personnel by emailing your CV to (url removed) or (url removed)

Workshop Controller We are recruiting an experienced Workshop Controller for our client based in Farnborough. This key role is responsible for managing the workshop and staff, collaborating with the service team, other departments, and customers, and influencing departmental KPIs. The Workshop Controller will oversee the planning of scheduled tasks and ensure unscheduled work is assigned to the appropriate technicians to maximise productivity and meet deadlines. As the line manager for technicians, the role involves coaching, development, and performance management. Additionally, the Workshop Controller will ensure quality control, compliance with audits, and adherence to health and safety regulations. The role requires maintaining high ethical standards and working closely with Depot Management to support business growth. Key Responsibilities: Customer Satisfaction (CSI): Support management in implementing processes that achieve the highest customer satisfaction levels Generating Profit: Maximise technician efficiency and hours sold to deliver profit in line with the business plan Process Improvement: Work closely with the Depot Manager to introduce updated working practices that benefit the business, staff, and customers Collaboration: Maintain strong relationships with the Warranty/Technical Departments and ensure all internal processes are followed using manufacturer systems and Enhanced Diagnostic processes Documentation Quality: Ensure accurate and complete documentation for each repair, adhering to warranty processes and standard repair times to ensure efficient job order processing Performance Management: Conduct one-on-one technician appraisals at least four times per year Health & Safety: Ensure a safe working environment by enforcing proper housekeeping and H&S practices across the team Training: Identify technician training needs and assist the Depot Manager in planning their development paths Knowledge and Experience: Excellent communication skills, able to deal diplomatically with customers manufacturer representatives, and colleagues both in writing and verbally Experience in preparing and submitting warranty claims Strong organisational skills and ability to multitask efficiently Flexible, approachable, and self-motivated with the ability to work independently Strong accountability and decision-making abilities Analytical and methodical approach to problem-solving Able to work on improvement initiatives and implement changes where necessary Experienced with a variety of computer programs and systems Able to handle confidential matters with discretion In-depth knowledge of Large Goods Vehicle Operator License legislation Essential Competencies: Proven experience in managing commercial vehicle workshops Consistently delivers results and meets customer expectations Focused on customer satisfaction and maintaining high standards Ability to handle pressure and find effective solutions Maintains a positive and proactive outlook at work Takes ownership of actions, projects, and people, and works independently Makes quick, clear decisions, even in challenging situations Skilled in applying technical expertise and using technology to achieve work objectives Continuously develops professional knowledge and expertise Demonstrates understanding across different departments and functions The ideal candidate would be a car owner and driver due to location Benefits: Salary - £43,000 to £46,000 PA Farnborough Location 24 days annual leave per year (carry over up to 5 days) Life assurance (1x salary) Duvet Day (additional leave day) Company pension contribution of up to 5% Private medical insurance Attractive overtime rates of up to 130% Bonus, incentives, and commission schemes If you have all the skills required for this role, please do not hesitate to contact Julie Paton or Aimee Page at One to One Personnel on (phone number removed) or email your CV to us on (url removed) or (url removed) We look forward to hearing from you.

Procurement Service Operations Manager Theale, Berkshire Monday to Friday 9am to 5:30pm (Hybrid) Are you an experienced Procurement Manager with Level 4 or above CIPS? If so, our client, a leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector in the UK seeks a Procurement Service Operations Manager to join their team based at their head office in Theale, Berkshire. Responsibilities Lead UKI procurement of external service contracts and service parts for the business, including biomedical and endoscopy equipment Support the Head of Procurement and Supply Chain to develop long-term supplier management strategies that balance the Group s drive to insource maintenance whilst securing value for money from OEMs Support Head of Procurement and Supply Chain with capital procurement projects when required Deploy good decision process and techniques to optimise profit and value and balance the risk from the external spend Work closely with stakeholders to ensure procurement from external suppliers is profitable, resilient, sustainable and safe Deliver quarterly reporting on category spend, profitability comparison and team savings Support company bids and pricing exercises from a procurement perspective Collaborate across business areas to develop, implement and drive procurement and supply chain strategies for assigned projects Develop and maintain key supplier framework agreements Develop and manage clear, deliverable SLAs with our internal customers Embed a culture of quality and continuous improvement within your team Support the Head of Procurement to deliver the operations 3-year plan Responsible for the management of a team (presently six) Budget of circa £8m for responsible categories Performance Indicators Profitability and quality of procurement for outsourced service contracts and parts, in support of the Group s Managed Equipment Services and self-maintenance operations On-time contract renewals Supplier relationship and performance management. Build positive stakeholder relationships Monthly financial, staff and performance reporting Achievement of agreed personal and team objectives Can do attitude with the ability to drive collaborative change Essential Qualifications Minimum CIPS level 4 Essential Skills and Experience Strong procurement background within an integrated supply chain, including service and material management. Ideally at least 5 years experience Experience in Cost Management, SRM and Performance Improvement Proven ability to work successfully in a fast-paced multi-disciplinary environment Experience of negotiating and monitoring service contracts Numerical, analytical & logical mind Excellent written & verbal communication skills Attention to detail Intermediate Excel Knowledge of biomedical and or endoscopy devices (desirable) Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed).

The Role: Content & Social Media Executive Our client is a dynamic team of creatives! Their studio is home to an all-star team of creative designers, brainy developers, content creators and marketing experts. They share their passion for creativity and industry knowledge across branding, web design, development and marketing, They re on the hunt for someone who can take our clients' online presence to the next level! Job Overview You ll be in charge of our customers' social media channels to create content; craft engaging captions and analyse metrics to help grow their online presence. The role also includes managing content for clients websites, including assisting in website copywriting and writing blogs optimised for SEO. We re looking for someone who excels in creative writing as well as content creation! This role is ideal for someone who can work independently but also knows how to communicate effectively. You ll be in charge of managing your day to day workload and liaising directly with clients to arrange meetings and content approvals. Key Responsibilities: Create captivating and visually appealing content for social media, including LinkedIn, Instagram, Facebook, and TikTok for multiple brands in a range of industries (including taking ownership of the company s social media presence too). Develop social media strategies for growth. Create and maintain content calendars for each customer. Schedule posts using a scheduling tool to ensure all content is regularly posted at optimal times. Monitor and respond to comments and messages. Create monthly reports to analyse social media performance using analytics tools metrics, reporting back to the customer on their brand s social media growth. Writing regular optimised blogs for both the company and customers websites. Writing excellent website copy that aligns with the customers brand and tone of voice. Regular communication with customers to plan content, stay updated with industry trends and content approvals. The Candidate A passion for social media, content creation, and storytelling. Excellent written and verbal communication skills. Experience in writing copy for social media, websites and blogs. Familiarity with social media platforms, trends and best practices. Basic graphic design and video editing skills for social media. Self-motivation and great organisational skills. Preferred: 1+ years experience working at an agency. A degree in English, Creative Writing or Marketing. Experience using tools and apps such as Canva, Adobe, WordPress, Hootsuite, Meta Business Suite. Knowledgeable on best practises for writing content that is optimised for search engines. Experience in assisting with email marketing campaigns. The Package Salary £26,000 - £28,000 (depending on experience) Monday to Friday 9:00am 5:30pm (1 hour lunch) Be a part of a fun, dynamic and creative team. A great working environment (our studio has a pool table, darts, table tennis and even a bar)! On-site free parking. Pension scheme Holiday starting at 21 days (increasing to 25 days) plus all bank holidays. Unlimited tea & coffee (we love a good cake too)!

Commercial New & Used Vehicle Sales Executive Reading, Berkshire Monday to Friday 42.5 Hours One to One Personnel are proud to be working with our blue-chip manufacturing client who are looking to recruit a Commercial New & Used Vehicle Sales Executive based at their depot/office in Reading. This role will involve 50% working at the depot/office and 50% visiting B2B commercial customers. A company car will be provided. The Opportunity As a New & Used Vehicle Sales Executive, you will be responsible for driving the sales of new LCV Commercial vehicles in the territory and meeting sales volumes and targets. Your primary objective will be to engage with potential customers, understand their needs, and guide them through the sales process to ensure they find the perfect vehicles to meet their requirements. Key Responsibilities Initiate contact with potential customers, whether through walk-ins, phone inquiries, or online inquiries, and provide them with information about our new vehicle inventory Conduct thorough needs assessments with customers to understand their preferences, requirements, and budget constraints Maintain up-to-date knowledge of all new vehicle models, features, specifications, and pricing options to effectively educate customers and address their queries Guide customers through the entire sales process, from initial contact to vehicle delivery, ensuring a seamless and positive experience at every stage Negotiate pricing, financing options, trade-in values, and other terms to reach mutually beneficial agreements with customers Assist customers with completing necessary paperwork and documentation related to vehicle purchases, financing, and trade-ins Build and maintain strong relationships with customers to encourage repeat business and referrals Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage feedback Meet or exceed monthly and quarterly sales targets set by the depot Conduct research to develop and increase the customer base in the region Key Requirements Ability to deal with all levels of customer service and deliver customer service excellence Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers Strong negotiation and closing skills, with a focus on delivering exceptional customer service A passion for automobiles and a genuine interest in staying updated on industry trends and new vehicle technologies Proven experience in automotive sales or a similar role, preferably within the LCV sector Knowledge of the Heavy Goods product is a plus Knowledge of the commercial vehicle industry is a plus The ability to organise work on own initiative and work under pressure The ability to identify opportunities for business development within the region Proficiency in using sales management software and CRM systems A valid driver's license and a clean driving record Benefits Competitive Salary, bonus, incentives and commission schemes Company Car 24 days annual leave per year Carryover up to 5 days annual leave per year 1 x Life Assurance Duvet Day Company Pensions contribution of up to 5% Private Medical Insurance Attractive over time rates of up to 130% If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on (phone number removed) or send us your CV to (url removed), (url removed) or (url removed)

Commercial New & Used Vehicle Sales Executive Farnborough, Hampshire Have you got previousMonday to Friday 42.5 Hours One to One Personnel are proud to be working with our blue-chip manufacturing client who are looking to recruit a Commercial New & Used Vehicle Sales Executive based at their depot/office in Farnborough. This role will involve 50% working at the depot/office and 50% visiting B2B commercial customers. A company car will be provided. The Opportunity As a New & Used Vehicle Sales Executive, you will be responsible for driving the sales of new LCV Commercial vehicles in the territory and meeting sales volumes and targets. Your primary objective will be to engage with potential customers, understand their needs, and guide them through the sales process to ensure they find the perfect vehicles to meet their requirements. Key Responsibilities Initiate contact with potential customers, whether through walk-ins, phone inquiries, or online inquiries, and provide them with information about our new vehicle inventory Conduct thorough needs assessments with customers to understand their preferences, requirements, and budget constraints Maintain up-to-date knowledge of all new vehicle models, features, specifications, and pricing options to effectively educate customers and address their queries Guide customers through the entire sales process, from initial contact to vehicle delivery, ensuring a seamless and positive experience at every stage Negotiate pricing, financing options, trade-in values, and other terms to reach mutually beneficial agreements with customers Assist customers with completing necessary paperwork and documentation related to vehicle purchases, financing, and trade-ins Build and maintain strong relationships with customers to encourage repeat business and referrals Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage feedback Meet or exceed monthly and quarterly sales targets set by the depot Conduct research to develop and increase the customer base in the region Key Requirements Ability to deal with all levels of customer service and deliver customer service excellence Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers Strong negotiation and closing skills, with a focus on delivering exceptional customer service A passion for automobiles and a genuine interest in staying updated on industry trends and new vehicle technologies Proven experience in automotive sales or a similar role, preferably within the LCV sector Knowledge of the Heavy Goods product is a plus Knowledge of the commercial vehicle industry is a plus The ability to organise work on own initiative and work under pressure The ability to identify opportunities for business development within the region Proficiency in using sales management software and CRM systems A valid driver's license and a clean driving record Benefits Competitive Salary, bonus, incentives and commission schemes Company Car 24 days annual leave per year Carryover up to 5 days annual leave per year 1 x Life Assurance Duvet Day Company Pensions contribution of up to 5% Private Medical Insurance Attractive over time rates of up to 130% If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on (phone number removed) or send us your CV to (url removed), (url removed) or (url removed)

Strategic Account Manager Remote with 50% National Travel Monday to Friday 37.5 Hours Do you have significant experience (7+ years) in strategic account management or business development in the medical equipment or healthcare sector? Are you able to talk Diagnostic Imaging Healthcare in a confident and knowledgeable way? If so, our client, a leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector in the UK seeks a Field Based Strategic Account Manager At least 3 years UK based relevant work experience is required for this role. Purpose of the Role This is a senior-level role with a focus on managing and expanding strategic relationships across key customer accounts, delivering tailored solutions, and ensuring high-value service delivery. The successful candidate will be a dynamic leader with a proven track record in business development within the healthcare sector. You will possess strong commercial acumen, a deep understanding of healthcare services, and experience working with complex operational environments, such as Managed Equipment Services (MES). This role offers a great opportunity for someone with the ambition to drive growth in a complex, fast-moving environment. If you have the skills, experience, and vision to make a strategic impact, we would love to hear from you! This is a home based role in England, requiring national travel up to 50% of the time and a flexible approach to working hours. Key Responsibilities Strategic Relationship Management - Build, deepen, and manage long-term relationships with key customers, including stakeholders at clinical, operational, corporate, and C-suite levels. You will be the trusted advisor, ensuring customers business needs are fully understood and addressed Business Growth and Development - Identify and capitalise on opportunities for revenue growth within existing accounts. Develop and execute account strategies that drive customer success and create value for both the customer and the business Customer-Centric Solutions - Collaborate closely with internal teams and customer stakeholders to design and implement innovative solutions to business challenges. Deliver solutions that support both operational improvements, sustainable business growth and customer loyalty, turning customers into long-term strategic partners Opportunity Spotting and Management - Actively monitor customer accounts to identify new opportunities for growth, ensuring timely responses to evolving customer needs Operational Performance Oversight - Maintain high-level oversight of service delivery, ensuring that key performance indicators and service-level agreements are met. Work collaboratively with the operations team to address high level service issues and opportunities for improvement Desired Qualifications and Experience Degree-level education with possible further management qualifications Essential Skills and Competencies Demonstrable success in managing and expanding key customer accounts, with a focus on long-term growth and high-value solutions Proven ability to engage and build relationships at all levels, including C-suite, clinical, and operational stakeholders Strong commercial acumen with a focus on solution-based selling Excellent communication, negotiation, and influencing skills Experience managing complex contracts and delivering against key performance metrics High-level problem-solving and strategic thinking skills Willingness to travel up to 50% nationally and work flexible hours as required. High level of integrity and professionalism Resilient and adaptable in a fast-paced environment Proactive problem-solving abilities Essential Experience Significant experience (7+ years) in strategic account management or business development, preferably in the healthcare sector Healthcare environment experience. This will underpin credibility in the field of either medical equipment or clinical outcomes. The candidate must be able to talk Diagnostic Imaging healthcare in a confident and knowledgeable way Experience with Managed Equipment Services (MES) or other healthcare infrastructure contracts - Desirable Understanding of CQC regulatory requirements for hospital inspections Clinical background or experience working closely with clinical teams - Desirable A deep understanding or experience of the healthcare service procurement process and regulatory environment - Desirable Benefits Private Healthcare Employee Assistance Programme Salary Sacrifice Pension Electric Car Scheme Cycle to work scheme A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed).

MES Operations Manager Peterborough, Cambridgeshire Monday to Friday 37.5 Hours Do you possess a strong background in the management and maintenance of medical equipment and have a good understanding of technical issues and IT related to medical equipment? If so, our client, a leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector in the UK seeks a MES Operations Manager to join their team based at their offices in Peterborough. Please only apply for this role if you have 1st class knowledge of medical equipment and considerable experience in applying technology to patient critical equipment. You should have a post graduate degree or equivalent knowledge and experience and will ideally be registered on the VRCT as a Clinical Technologist or with the HCPC as a Clinical Scientist. At least 2 years UK based relevant work experience is required for this role. Purpose of the Role This role takes site responsibility for the management of contract and service delivery for the relevant account. This includes taking prime responsibility ensuring that all KPIs are adhered to including maintenance and service related operational obligations and delivered safely and also representing the Company at meetings with the client and other key stakeholders. Production of performance reports, customer satisfaction, measurement against KPIs and representation of the account to senior management will all be key outputs. The post holder will need to win the confidence of the client by providing scientific and technical leadership and safe, reliable management of operations and service delivery. The post holder will possess a strong background in the management and maintenance of Medical Equipment and have a good understanding of technical issues and IT related to medical equipment. It is essential that on site decisions protect The Company commercially, ensure clients are supported and the scheme obligations are met. The Candidate We expect you to have first class knowledge of medical equipment and considerable experience in applying technology to patient-critical equipment, including the specification, evaluation, commissioning, maintenance and investigation of incidents. You should have experience of developing services and in setting up and maintaining a quality system for medical equipment management. You will have excellent interpersonal and communication skills, commercial awareness and a demonstrable ability to manage and motivate staff. You should have a post graduate degree or equivalent knowledge and experience and will ideally be registered on the VRCT as a Clinical Technologist or with the HCPC as a Clinical Scientist. Key Accountabilities Responsible for the contract performance against KPIs and other internal measures To represent Operations as required at Implementation Planning Groups To represent Operations at Investment Committee meetings Responsible for the performance of all maintenance & service related operational obligations at the sites To contribute to internal steering and strategy meetings To communicate issues in a timely and effective manner, to all stakeholders, ensuring appropriate escalation occurs To deliver operational excellence at the sites in meeting and exceeding all operational contractual obligations To liaise with the Head of Managed Equipment Services over budget management for the account, making recommendations to achieving efficiency and working with the Commercial Team and other colleagues to optimise purchasing efficiency, in accordance with company strategies Responsible for the production of performance reports including thorough checking for commercially important issues and to ensure that these are both accurate, and delivered on time to requisite personnel To undertake audits of legacy equipment and verify lists of assets To liaise with the Trust, OEMs, building contractors, removals teams and other team members over the removal and re-installation of Legacy items as support to the Implementation team To work professionally as a key member of the Operational Team to communicate regularly and effectively with other team members To work closely with the Head of Managed Equipment Services in regard to all aspects of service delivery and contract management Supervise and take responsibility for investigation of incidents involving medical devices especially where complex causes requiring in depth technical understanding or where there are implications for process and policy development Take the lead role in liaison with MHRA, CQC, NHS LA and other regulators and implement procedures to comply as required Responsible for audit of clinical equipment, database content and keeping records up to date Attend the Medical Devices Committees and other Trust meetings as required Any other relevant duty that assists in the smooth operation and delivery of the service Essential Qualifications Management & Leadership trained - Desirable Registered Clinical Scientist/Technologist HNC/D or Professional qualification in relevant subject Relevant Post Graduate Degree - Desirable Essential Experience Contract Management Worked in NHS/Private Healthcare Clinical Equipment Management (>10 years) Essential Skills and Experience Computer literate (Windows) to include Microsoft Office Advanced Excel skills - Desirable Excellent Influencing and negotiation skills Strong interpersonal & communication skills Detailed up-to-date knowledge of managing a wide range of medical equipment, including technical understanding Able to work as part of a team or alone Able to work to a deadline Attention to detail Understanding of clinical workflows - Desirable Worked with and influenced senior NHS clinical staff - Desirable Specification of medical equipment Extensive knowledge of MHRA DB2006 (05) and associated documents Exceptional levels of personal responsibility Strong aptitude for dealing with ambiguity Maturity, resilience and the ability to stay calm under pressure Benefits Private Healthcare Employee Assistance Programme Salary Sacrifice Pension Electric Car Scheme Cycle to work scheme A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed).

Sales Executive We are proud to be working with a leading insurance provider who are looking to grow their Sales team. As an experienced Sales Executive you will conduct professional inbound and outbound communication with clients, offering new and renewable products. All data is warm and will either be an expiring customer or a customer that has opted in to being contacted. Key responsibilities: Proactively renew existing policies in line with their renewal dates. Responsible for making high volumes of outbound calls. Increase customer loyalty Find creative solutions to problems Answer telephone calls from potential customers who have been solicited through advertisements Understand compliance and consequences Providing excellent and friendly customer service Maintain the relevant diary systems to ensure and manage customer contact times Record names, addresses, purchases, and reactions of prospects contacted Adjust sales scripts to better target the needs and interests of customers Telephone, email or write letters to respond to correspondence from customers or to follow up initial sales contacts Provide additional support and day to day account management to allocated customers Ensure product explanation is accurate and full Inform customers of full closing statements Liaise with other departments to resolve customer queries and assist with retention of business Other reasonable duties as required. Regulatory Conduct Requirements In addition to the responsibilities outlined, this role is subject to the following Conduct Rules which are applied to individuals in firms authorised by the Financial Conduct Authority. Skills & Competencies: Comfortable conversing with happy, unaware and disgruntled customers. Ability to self-manage/motivate. Attention to detail. Receive feedback in a positive manner and demonstrate positive attitude at all times. Ability to multi-task, work under time and completion deadlines. Personal attributes: As a confident self-starter, you will have the ability to build effective relationships, positively influencing colleagues and clients to become a trusted advisor and valued team member. With drive and determination to achieve goals, you will have a demonstrable track record of sales target overachievement in B2C sales. Knowledge & Experience: Experience in a FCA regulated environment is preferred but not essential Sales experience is not essential and in fact the only real must is hard work and professionalism as full training will be provided Good understanding of voice/soft skill Excellent Word and Excel skills The Package: Basic salary £25,000 plus commission (realistic £35,000 OTE, uncapped). You would be working Monday to Fridays only (no weekends or bank holidays), 35 hours per week on a rotating shift pattern of 9am to 5pm one week and 11am to 7pm (12pm 8pm on Tuesday) the next. If this sounds like you, then we would love to hear from you please call (phone number removed) or email your CV to (url removed) or (url removed)

The Role: Forklift and Warehouse Operative Basildon (Permanent) This role is to support the day to day warehouse and forklift operations for stock arrivals and departures. In this engaging, varied role, you will gain invaluable experience and have the chance to expand your skill set and begin to forge a successful career you can be proud of. You will both implement, and benefit from, our caring, friendly culture and strong social purpose. Key duties and responsibilities: Maintain a safe working environment by applying a Safety First approach to working. Ensure all equipment and areas of the warehouse are clean, tidy and orderly. Daily checks to be completed of all mechanical equipment to ensure they are safe to use. Assist with load and unloading of vehicles, checking against notes to ensure accuracy of receipt or dispatch of goods. Quality - Ensure the inbound and outbound shipments are accurate and free of damage. Report quality variances to the Warehouse Manager. Raise concerns/issues with Warehouse Manager as soon as they are noted. Booking in of all incoming stock and storing in a safe manner. Ensuring these are put in the correct locations. Order Picking Pick and prepare products for shipping, ensuring the exact number and type of product is loaded and shipped. Warehouse security keeping warehouse secure, reporting any discrepancy in stock to the Warehouse Manager and warehouse never left unattended when shutters are open. Assisting in all warehouse roles, not just one primary role. Flexibility with hours to suit the company requirements. The Candidate Physical capable Can convey thoughts, information and proposals clearly. Can provide constructive feedback. Is regarded as a team player. Takes responsibility for developing their own ability. Delivers their tasks and processes with limited oversight from management. Pro-actively identifies improvements to processes and promotes them to the wider team. Is able to manage their time. Willing to go the extra mile by starting early / finishing late when needed or asked. Full valid Forklift licenses. Good numerical skills. Key Performance Indicators: Regular check ins and appraisals. Customer feedback. Feedback from Management and Peers. Minimal escalations from clients and colleagues. Goods in are booked in promptly once arrived and paperwork handed to office staff. No damage to stock. Picks are completely timely, accurately, both in count and description. The Package Salary up to £28,000 Monday to Friday 8:00am 5:00pm (1 hour lunch break) Annual leave; 31 days Increases after 3 years service by 1 day a year, up to a further 5 days Health cash plan service Pension scheme Free Parking Paid sick leave, after probation EAP Program and Virtual Doctor service Long service financial rewards. Death In Service benefit of x3 salary

Our client is looking to appoint an experienced HR Coordinator to ensure that all aspects of HR processes and administration are carried out in an accurate, effective and timely manner. Duties will include: • Handling HR enquiries via telephone, email and in person • Preparing HR documentation throughout the lifecycle of an employee (recruitment, new starter, changes and leaver processes) in accordance with internal procedures and regulatory requirements • Assisting with the induction process for new starters • Inputting and scanning data onto HR System daily ensuring system is fully utilised and diary management maintained • Administration for employee benefits (e.g. Cash plan/pension/ride to work scheme) • Liaising with Payroll and ensuring key payroll information is transferred and checked • Assisting with employee relations matters ensuring compliance with UK employment law The successful candidate must: • Be experienced in dealing with the complete life cycle of an employee • Have excellent IT skills, proficient in Microsoft Window packages Outlook/Excel/Word • Have experience of HR systems • Effective communication skills both written and verbal • The ability to build and maintain strong relationships with both internal and external stakeholders • Excellent attention to detail • Strong organisational skills • Team player • Prior (generalist) experience working within an HR department with a good understanding of Employment Law Desirable requirements: • Level 3 CIPD qualification (or working towards) This role offers up to 25 hours per week, with flexibility in the work pattern. The position can be structured as three full days or five shorter days, including a mandatory Monday. Key Details: • Hours: Up to 25 hours per week • Work Pattern: Flexible (minimum of 3 days, including Monday) • Salary: £28,000 - £32,000 per annum (Full-Time Equivalent) • This role is site based in Basildon, Essex If you feel that you have all the skills required for this position, please get in touch with One to One Personnel by emailing your CV to (url removed) or (url removed)