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An excellent opportunity has arisen to join one of the world's most iconic brands as a Service Quality Specialist - Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership. As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche's service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time. Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processes Stay up to date with manufacturer policies, bulletins and procedures Develop workshop processes aligned with Porsche Service and warranty standards Control workshop repair quality through inspections, tests, and ensuring manufacturer standards Manage Porsche Request Management System for technician support and communication. Support parts processes, including pre-pick and returns to Porsche. Administer warranty and goodwill repairs, including claims, documentation, and campaign communication Verify warranty claim accuracy, completeness and compliance with manufacturer guidelines Provide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving License Experience in Warranty Administration in the automotive industry Familiarity with dealership management systems (DMS) Great customer service skills, to ensure customer satisfaction throughout the claim process Sound mechanical and technical skills Experience of working within a franchised automotive dealership A track record of performing within a fast paced, workshop environment Proficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus10% bonus, paid monthly 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre Reading, the very first 'Destination Porsche' Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must live in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you JBRP1_UKTJ

An excellent opportunity has arisen to join one of the world's most iconic brands as a Service Quality Specialist - Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership. As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufac click apply for full job details

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world's most iconic brands and join Porsche Centre West London. To apply for this role of Vehicle Technician, you must have: Either level 2 or 3 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification Experience working in a franchised automotive dealership Full Dri click apply for full job details

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world's most iconic brands and join Porsche Centre Reading. If you're a fully qualified Vehicle Technician, ideally with recent dealership franchise experience, we'd love to hear from you. As a Porsche vehicle Technician, you will maintain, repair, and service our customer's vehicles to the highe click apply for full job details

We have an excellent opportunity for a Client Relationship Manager which is a field-based position working as an ambassador for our client s company. Like any other organisation, it s the people that make the difference Are you ready for the challenge? About the role As Client Relationship Manager, you will: Manage and engage with a collection of clients based nationally Be responsible for organising your diary to attend visits and consultations where appropriate Work closely with the Director of Client Services to develop key strategic plans in order to grow the client portfolio Build new business relationships and manage existing ones, in order to achieve revenue targets on gross and net values Ensure client interventions are delivered to the very highest customer service standards, on time and within budget Rewards This position of Client Relationship Manager is a full-time permanent role, with an attractive salary of circa £40,000 to £45,000 per annum, depending on experience with opportunities for progression. About you What you ll need for the role of Client Relationship Manager: Educated to degree level or equivalent experience in a managerial role At least three years experience working in an L & D environment Project management experience To be an assertive communicator with the ability to influence situations A wealth of evidence illustrating experience of client development both from internal and new clients Have a strong commercial awareness About the Company Our client is one the UKs leading providers of a Managed Service provision of Training, where organisations easily source every type of learning solution, including local authorities, metropolitan police service, central government, the NHS and successful private companies. As a comprehensive training provider, they have an outstanding pedigree along with all the necessary accreditation that enable them to deliver value, expertise and enhanced organisational performance. Why them? You re a fun and friendly person who values good relationships and takes absolute pride in everything you do and you want to be part of their success story and we d like to hear from you today! How to Apply Please note this role is subject to a DBS check. eRecruitSmart is advertising the role of Supplier Onboarding Coordinator on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.