Elim Housing Association

Job Title: Supported Housing Officer Location: Alveston and South Gloucestershire Salary: £26,000 - £28,000 per annum Job Type : Full-time, Permanent Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. We are looking for a Supported Housing Officer to join our team. 'Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people's life's journey. If you'd like to make a difference in your career and other's people lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.' - Elim Colleague This role will be offering Psychologically informed housing and support to vulnerable adults in South Gloucestershire . The role is based at a 18 bed self-contained property located in, Alveston and six bedroom property which includes a crash pad in Yate. The Supported Housing Officer will be responsible for providing low to medium trauma informed and person centred support to 11 residents, both men and women between the age of 18 and 65 who are at the risk of homelessness. We support residents to sustain and gain the confidence and skills to successfully maintain their tenancy and to secure permanent housing to enable them to live independently. What you will be doing: Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Assist individuals to identify and access appropriate move on accommodation Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: Elim recognises our highly skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Free on street parking Paid one day volunteer leave. Mileage expenses reimbursed. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. If you need any assistance with your application or are unable to access our website, please contact us. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.

Job Title: Maintenance Operative Location: Gloucester and South Gloucestershire Services Salary: £29,500 Per annum Job Type : Full-time, Permanent Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. Purpose: The Maintenance Officer works with the Supported Housing teams in Gloucester and South Gloucestershire, Asset management team and contractors to ensure the buildings offer safe, good quality accommodation. The services are designed to help people who have experienced homelessness to find stable, long-term home. Your main responsibilities include leading with health and safety, compliance, identifying repairs and either rectifying the damage or raising the repair order You will be an ambassador for Elim, leading by example to represent our values, vision, and aspirations in delivering services, and provide services that contribute to Elim's Business plan, ensuring such services are delivered in line with our Psychologically Informed Framework and practice. You will ensure all services are delivered using the Elim CARES values. What you will be doing: Identifying maintenance issues and undertake basic repairs when appropriate Completing Health and Safety compliance of properties, ensuring that routine checks and necessary works are carried out in a timely and professional manner. Liaison with contractors and suppliers to ensure their work is carried out in a timely and professional manner, to the standards required by the association. Communicating in a professional manner with residents, Elim teams, and contractors to ensure that issues relating to the fabric of properties and health and safety are resolved as swiftly as possible. Contribute towards achieving performance targets, specifically void and re-let times and utilisation, by ensuring vacated rooms are returned to a lettable condition as quickly as possible. To be responsible for compliance actions To provide reports or information as requested by Elim Management. To record all work conducted professionally and in line with Elim policies and procedures. To use IT as appropriate for recording and reporting. To seek best value for money for the association. To work across services as and when required to ensure the delivery of service is maintained which will include travelling between schemes. Ability to maintain clear and up to date records both written and electronically. Hold a driving license and ability to work across the support services locations. Ability to communicate effectively with residents, colleagues and contractors. What you will need to be successful: Be able use your initiative, whilst being an integral member of the supported housing team. Be proactive in identifying maintenance required and plan own work including prioritising tasks and taking other priorities into account. Work proactively and productively with others, ask for help or guidance when needed and respond positively to requests for help from others. Communicate clearly and accurately with residents, colleagues, managers and external contractors/agencies. Knowledge of Health and Safety requirements for supported and intensive housing management schemes Always reviews your work and look to improve it, seeing change as positive and being able and willing to take on new ideas. Understand what Elim is trying to achieve and makes a positive contribution to Elim's vision. Understand own strengths and weaknesses and always tries to improve your own performance. Understands value for money and always try to achieve this in your area of responsibility. Current and valid drivers license Elim employees benefit from: - 25 days annual holiday rising to 30 days - day off for your birthday each year. - Access to training and career development through Elim Skills Academy - Flexible working - Company pension. - Life Assurance. - Health cash plan, which includes discounts to a wide range of shops and services. - Free onsite car parking For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. If you need any assistance with your application or are unable to access our website, please contact us. We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with the relevant experience or job titles of: Trades, Electrician, Plumber, Carpenter, Woodwork, Plumbing, Electrical Operative, Handyman, Skilled Tradesperson, Housing Maintenance Operative, Maintenance Officer may be considered.