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Procurement Bespoke Design British Craftsmanship Specialist Materials Luxury Brand Operations Exceptional pieces begin with inspired design. Bringing them to life takes exceptional people. At David Harber, we create internationally renowned sculptures, sundials and water features for some of the world s most prestigious private, commercial and public spaces. Behind every piece is a carefully coordinated blend of creative talent, skilled craftsmanship, specialist materials and trusted partners. As our Procurement & Operations Manager, you ll bring these elements together, helping our team translate artistic vision into beautifully finished pieces, ready to take their place in extraordinary settings. You ll take ownership of procurement, supplier relationships, materials and stock, working closely with our design and workshop teams to ensure every commission receives the care, planning and attention it deserves. Alongside the day-to-day, you ll have the opportunity to refine how we work, introduce better systems and grow towards broader operational leadership within an established British luxury design business. The Role at a Glance Procurement & Operations Manager Oxfordshire Fully site-based during probation, with potential for one day working from home thereafter £49,000 £52,000 DOE Plus Benefits Full Time Permanent Company: Multi-award-winning, internationally renowned luxury sculptures, sundials and water features Our Values: Creativity. Teamwork. Excellence. Collaboration. Pride Environment: Bespoke Design British Craftsmanship Exceptional Materials Focus: Procurement Supplier Relationships Materials & Stock Workshop Operations Delivery Systems: Sage 200 ERP Inventory & Process Improvement Career Progression: Opportunity to Develop Towards Head of Operations About David Harber David Harber is an internationally recognised British design business whose sculptures, sundials and water features bring artistry and individuality to private gardens, public landscapes and distinguished commercial spaces around the world. Every piece brings together creative vision, craftsmanship and engineering, with exceptional attention to form, materials and finish. That same care extends behind the scenes. Our designers, craftspeople and wider team work closely with specialist suppliers and partners to bring each piece to life. You ll play a central role in making that collaboration work beautifully. The Opportunity Reporting to the Design & Operations Director, you ll connect our Design, Production, Sales and Finance teams with the suppliers and specialists who support their work. Procurement will sit at the heart of your role. You ll source materials and services, nurture supplier relationships and manage pricing and lead times, balancing exacting quality standards with sound commercial judgement. You ll also oversee stock and materials, coordinate logistics and fleet requirements, and support Health & Safety across the site. With a close understanding of the workshop s needs, you ll help work move smoothly from design through making, finishing and delivery. A key project will be supporting the adoption of Sage 200 ERP, replacing manual stock processes with clearer information and more effective planning. This is a hands-on opportunity with real scope to shape the detail and improve the bigger picture. Where You ll Make an Impact Thoughtful Procurement & Trusted Partnerships Lead purchasing across specialist materials and subcontracted services. Build dependable supplier relationships, negotiating pricing, terms and lead times. Monitor quality, supplier performance, expenditure and supply risks. Ensure our craftspeople have the right materials at the right time, balancing quality, availability and cost. From Creative Vision to Delivery Coordinate operational priorities across design, workshop production, finishing and delivery. Take ownership of stock accuracy, inventory management and materials planning. Organise logistics, deliveries and fleet requirements. Support high standards of Health & Safety, maintaining clear records and practical processes. Refine How We Work Identify opportunities to improve workflow, reduce unnecessary costs and resolve delays. Strengthen communication, planning and accountability across teams. Support the successful implementation and adoption of Sage 200 ERP. Lead two direct reports and help develop the wider operational function. About You You understand what it takes to bring a beautifully designed physical product to life: the right materials, trusted suppliers, careful planning and close collaboration with the people making it. Your background might include luxury interiors, bespoke furniture, architectural lighting, decorative metalwork, stone or another design-led business where craftsmanship and quality matter. You ll be comfortable working closely with a workshop, understanding practical requirements and balancing creative priorities with commercial realities. You may already be a Procurement, Operations or Supply Chain Manager, or an experienced Buyer ready to take on wider responsibility. What matters is your ability to bring clarity, care and commercial judgement to a varied, hands-on role. You ll Bring: Strong procurement, buying and supplier-management experience. Confident negotiation and cost-control skills, with an appreciation of quality and craftsmanship. Experience managing physical materials, stock and inventory. Strong planning skills and the ability to coordinate competing priorities. A track record of improving processes and making day-to-day operations run more smoothly. Clear communication and a collaborative approach across creative, commercial and workshop teams. Practical problem-solving, attention to detail and a willingness to take ownership. Even Better If You Bring: Experience with bespoke, luxury or high-value products. Knowledge of metals, stone or other specialist materials. ERP implementation experience, particularly Sage 200. Workshop planning, logistics or fleet experience. Health & Safety knowledge. Experience applying structured process improvements in a craft or design-led setting. Why David Harber? This is an opportunity to bring your commercial and organisational strengths to a business creating pieces of lasting beauty. You ll work close to the design and craftsmanship, see the tangible results of your contribution and have the scope to shape how the business operates. As your knowledge and responsibilities grow, there is a longer-term opportunity to develop towards Head of Operations. Bring Your Eye for Detail to Something Exceptional. If you enjoy working with talented people, appreciate fine craftsmanship and want more scope to shape how things happen, this could be your next move. Apply now to build your next chapter with David Harber. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Procurement Bespoke Design British Craftsmanship Specialist Materials Luxury Brand Operations Exceptional pieces begin with inspired design. Bringing them to life takes exceptional people. At David Harber , we create internationally renowned sculptures, sundials and water features for some of the world's most prestigious private, commercial and public spaces. Behind every piece is a carefully coordinated blend of creative talent, skilled craftsmanship, specialist materials and trusted partners. As our Procurement & Operations Manager , you'll bring these elements together, helping our team translate artistic vision into beautifully finished pieces, ready to take their place in extraordinary settings. You'll take ownership of procurement, supplier relationships, materials and stock, working closely with our design and workshop teams to ensure every commission receives the care, planning and attention it deserves. Alongside the day-to-day, you'll have the opportunity to refine how we work, introduce better systems and grow towards broader operational leadership within an established British luxury design business. The Role at a Glance Procurement & Operations Manager Oxfordshire - Fully site-based during probation, with potential for one day working from home thereafter £49,000-£52,000 DOE Plus Benefits Full Time Permanent Environment: Bespoke Design British Craftsmanship Exceptional Materials Focus: Procurement Supplier Relationships Materials & Stock Workshop Operations Delivery Systems: Sage 200 ERP Inventory & Process Improvement Career Progression: Opportunity to Develop Towards Head of Operations About David Harber David Harber is an internationally recognised British design business whose sculptures, sundials and water features bring artistry and individuality to private gardens, public landscapes and distinguished commercial spaces around the world. Every piece brings together creative vision, craftsmanship and engineering, with exceptional attention to form, materials and finish. That same care extends behind the scenes. Our designers, craftspeople and wider team work closely with specialist suppliers and partners to bring each piece to life. You'll play a central role in making that collaboration work beautifully. The Opportunity Reporting to the Design & Operations Director, you'll connect our Design, Production, Sales and Finance teams with the suppliers and specialists who support their work. Procurement will sit at the heart of your role. You'll source materials and services, nurture supplier relationships and manage pricing and lead times, balancing exacting quality standards with sound commercial judgement. You'll also oversee stock and materials, coordinate logistics and fleet requirements, and support Health & Safety across the site. With a close understanding of the workshop's needs, you'll help work move smoothly from design through making, finishing and delivery. A key project will be supporting the adoption of Sage 200 ERP , replacing manual stock processes with clearer information and more effective planning. This is a hands-on opportunity with real scope to shape the detail and improve the bigger picture. About You You understand what it takes to bring a beautifully designed physical product to life: the right materials, trusted suppliers, careful planning and close collaboration with the people making it. Your background might include luxury interiors, bespoke furniture, architectural lighting, decorative metalwork, stone or another design-led business where craftsmanship and quality matter. You'll be comfortable working closely with a workshop, understanding practical requirements and balancing creative priorities with commercial realities. You may already be a Procurement, Operations or Supply Chain Manager, or an experienced Buyer ready to take on wider responsibility. What matters is your ability to bring clarity, care and commercial judgement to a varied, hands-on role. You'll Bring: Strong procurement, buying and supplier-management experience. Confident negotiation and cost-control skills, with an appreciation of quality and craftsmanship. Experience managing physical materials, stock and inventory. Strong planning skills and the ability to coordinate competing priorities. A track record of improving processes and making day-to-day operations run more smoothly. Clear communication and a collaborative approach across creative, commercial and workshop teams. Practical problem-solving, attention to detail and a willingness to take ownership. Even Better If You Bring: Experience with bespoke, luxury or high-value products. Knowledge of metals, stone or other specialist materials. ERP implementation experience, particularly Sage 200. Workshop planning, logistics or fleet experience. Health & Safety knowledge. Experience applying structured process improvements in a craft or design-led setting. Why David Harber? This is an opportunity to bring your commercial and organisational strengths to a business creating pieces of lasting beauty. You'll work close to the design and craftsmanship, see the tangible results of your contribution and have the scope to shape how the business operates. As your knowledge and responsibilities grow, there is a longer-term opportunity to develop towards Head of Operations . Bring Your Eye for Detail to Something Exceptional. If you enjoy working with talented people, appreciate fine craftsmanship and want more scope to shape how things happen, this could be your next move. Apply now to build your next chapter with David Harber. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Social Content TikTok Instagram UGC Shooting & Editing Creative Concepts Do you instinctively know what makes someone stop scrolling? Are you just as comfortable coming up with the creative idea as you are picking up your phone, shooting the content and editing the final asset? If you live and breathe social culture, love creating content and know how to turn a brand brief into something that feels genuinely native to TikTok and Instagram, we'd love to hear from you. TSA is one of the UK's fastest-growing creator and social media agencies, partnering with brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next to create social-first campaigns and content that genuinely connects with audiences. As we continue to grow, we're looking for an experienced Social Media Content Executive to join our team, bringing original ideas, strong creative instincts and the hands-on skills to bring brilliant social content to life. The Role at a Glance: Social Media Content Executive London Hybrid (Tuesday to Thursday in office) £27,000 - £30,000 DOE + Excellent Benefits Full Time - Permanent Clients: Jack Daniel's, De'Longhi, Kenwood, E.ON Next & Other Leading Consumer Brands Culture: Creative Collaborative Fast-Paced Curious Team First Your Background / Skills: Social Content Creation, TikTok, Instagram, UGC, Reels, Shooting, Editing, CapCut, Creative Ideation Welcome to TSA Founded in 2020 and now part of the globally recognised Five by Five agency group, TSA has grown rapidly from a small team into one of the UK's most exciting creator and social media agencies. Working with some of the world's best-known consumer brands, we combine social-first thinking, creative storytelling and creator partnerships to produce content and campaigns that deliver real impact. We're proud of our collaborative culture where everyone gets involved, supports one another and enjoys helping great ideas become brilliant work. Where You'll Make an Impact This isn't a role for someone who wants to sit behind a content calendar all day. We're looking for a hands-on social creative who loves coming up with ideas and making them happen. You'll work across a range of TSA clients, translating brand strategies and creative briefs into authentic, engaging social-first content. You'll contribute original concepts, shoot iPhone-first content, edit TikToks and Reels, support creative shoots and capture UGC-style content at client events. You'll also keep a close eye on social culture, emerging trends and new formats, reacting quickly and finding creative ways to make them relevant to the brands you're working with. Importantly, we're looking for someone who already has experience doing this. You'll be joining towards the mid/top end of Executive level, ready to take ownership of your creative workstreams and contribute ideas rather than simply waiting for the next task. What You'll Be Doing: This is where ideas turn into content. You'll take social strategies and creative briefs and bring them to life through brilliant, platform-native content for TikTok and Instagram. One day you might be spotting a trend and turning it into an idea for a client, the next you'll be shooting iPhone-first content, editing a Reel in CapCut, developing concepts for a campaign or heading to a shoot or event to capture content as it happens. You'll have the freedom to contribute your own creative thinking, stay close to what's happening in social culture and take your work from that first spark of an idea right through to a finished piece of content that's on-brand, on-platform and ready to perform. About You You'll already have experience within a social creative, content creation or similar hands-on role and a portfolio that shows us what you can do. You understand that great social content isn't simply traditional advertising resized for TikTok. You know what feels native to different platforms, understand the power of iPhone-first content and have a strong eye for shooting, editing and creating engaging visual assets. We're particularly interested in seeing evidence that you've contributed to original creative concepts, rather than simply executing somebody else's ideas, and that you're comfortable taking initiative and ownership of your work. Your Experience / Background / Previous Roles May Include: Social Creative Executive, Social Creative, Social Content Executive, Social Content Creator, Content Creator, Creative Content Executive, Social Video Creator, Digital Content Creator, UGC Content Creator, Social Media Executive, Junior Social Creative. What You Bring: Ideallyover a year's experience in a Social Creative, Social Content or similar hands-on creative role, with agency experience a real advantage. More importantly, you'll have a portfolio that makes us want to keep scrolling: strong TikToks, Reels and short-form social content that shows both creative thinking and the ability to make it happen. You'll know your way around an iPhone and CapCut or similar editing tools, understand what feels native to TikTok and Instagram and have a great eye for clean, engaging, aesthetically strong content. You'll be naturally tuned into social culture and emerging trends, confident in contributing your own ideas and organised enough to juggle different briefs and workstreams. Above all, you'll be proactive, collaborative and creatively curious, someone who doesn't just wait to be told what to make, but genuinely enjoys asking, What could we create? Why Join TSA? • Join one of the UK's fastest-growing creator and social media agencies • Work with globally recognised consumer brands and exciting social campaigns • Create content across TikTok, Instagram and emerging social formats • Be part of a close-knit, collaborative team where everyone contributes • Hybrid working with collaborative office days Tuesday to Thursday • 25 days holiday plus bank holidays with the option to buy more • Bupa Private Healthcare & Health Cash Plan • Enhanced Pension Scheme • Life & Personal Accident Insurance • Professional Development Opportunities • Discounted Shopping & Gym Memberships • Interest-Free Lifestyle & Commuter Loans • Free Office Snacks • Team Socials and yes, a free bar! Want to See What We Do? Take a look at our Instagram and TikTok channels to see the campaigns, content, creators and culture that make TSA such an exciting place to build your career. Show Us Your Work We're looking for proven experience , not just a great CV. As part of your application, please include links to your portfolio and examples of social content you've been directly involved in creating. We'd particularly love to see TikToks, Reels, UGC-style content, social campaigns or other short-form video, along with a brief explanation of your contribution to the concept, shooting and/or editing. If you're passionate about social, have the creative portfolio to prove it and want to create brilliant work for some of the UK's best-known brands, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Build a New Residential Cost Consultancy Service Good at Quantity Surveying? Ready to Build Something of Your Own? Most QS roles ask you to slot into an existing team, inherit somebody else's processes and work your way through somebody else's structure. This one doesn't. Adara is an established London residential architecture practice with a strong pipeline of homeowners, developers and residential projects already coming through the business. We're now ready to bring Quantity Surveying in-house, and we're looking for an experienced, commercially minded Residential Quantity Surveyor / Cost Consultant to help us build it. You'll have live projects to work on from the outset, but the bigger opportunity is yours to shape: developing a genuinely valuable residential cost consultancy service, growing it through our existing client and developer network and ultimately creating a successful service line in its own right. If you're technically strong enough to operate independently but ambitious enough to want more than another conventional QS position, we'd love to talk. The Role at a Glance Residential Quantity Surveyor London - Hybrid + Client Sites Interested in speaking with candidates from £45,000 - £70,000 DOE Plus uncapped bonus earned on builder referrals Full Time Permanent + Flexi-Hours Sector: Residential Architecture Construction Property Development Projects: Homeowner Refurbishment Extension High-End Residential Developer Expertise: Cost Planning Tendering Procurement Contract Administration Commercial Management Opportunity: Build & Grow a New In-House Cost Consultancy Service Who We Are Adara is a London-based architecture and planning practice helping homeowners and developers unlock the potential of residential property. From extensions and individual homes to larger developments, we have an established network of clients, developers, builders and projects. We already partner with external Quantity Surveyors and now see an opportunity to bring this expertise in-house, creating an accessible, commercially focused QS service for our existing and growing client base. The Opportunity You'll work directly with the founder Dom, taking ownership of the Quantity Surveying capability within the business. First and foremost, you need to be a good QS. Dom isn't looking for somebody he needs to teach how to cost a project, run a tender or challenge a builder. You'll need enough experience to confidently advise homeowners while also holding your own with experienced developers, contractors and other construction professionals. But that's where the conventional job description ends. There's an opportunity to rethink how QS services are delivered to the residential market, particularly on smaller projects where homeowners often go directly from drawings to builder quotations with very little independent commercial guidance. Could we offer a more accessible cost-planning service? Help clients understand competing quotations? Negotiate with builders? Run tenders? Offer contract administration where required? And alongside that, there's Adara's existing pipeline of larger projects and developer relationships where traditional QS services are already required. The foundations are here. We need the QS who sees what this could become. What You'll Be Doing Deliver QS and cost consultancy across residential projects. • Prepare cost plans, budgets, estimates and commercial advice. • Manage tenders, procurement and contractor quotations. • Challenge costs and negotiate with contractors for clients. • Support contract preparation and administration. • Monitor costs, variations and commercial performance. • Provide clear, commercial advice to homeowners and developers. • Collaborate with Adara's architects, planners and project teams. • Develop QS services for smaller residential projects. • Generate opportunities across Adara's client network. • Help grow QS into a successful standalone revenue stream. About You We're not looking for somebody at the very beginning of their QS career. You'll need a solid grounding in Quantity Surveying and enough technical confidence to operate independently, because you'll be establishing the expertise rather than joining an existing QS department. Residential experience is particularly valuable. You'll be working with both homeowners and experienced developers, so you need to be equally comfortable explaining costs to someone undertaking their first extension and defending your position with someone who understands construction inside out. You'll Bring: • Solid Quantity Surveying / Cost Consultancy experience. • Strong residential construction knowledge. • Pre and post-contract capability. • Cost planning, estimating and budgeting experience. • Tendering, procurement and contractor negotiation experience. • Confidence dealing directly with clients, developers and contractors. • The technical credibility to work independently. • Strong commercial judgement and communication skills. • An entrepreneurial mindset and appetite to build something rather than simply inherit it. Why This Role? Because there isn't a finished QS department waiting for you. You'll have the opportunity to shape the service, influence how it's priced and delivered, develop new propositions and turn existing demand into something much bigger. Ready to Build Something? If you're a capable residential QS who's ever thought "I could build something better myself", this might be the opportunity to do exactly that, without having to start from zero. Apply now and come and build the next service line at Adara. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise - giving you the opportunity to use your strategic, analytical, relationship-building and commercial skills far beyond transactional ER support. The Role at a Glance ER Customer Success Manager (in-house title) Remote Occasional travel to Ellesmere Port and client sites £50,454 - £65,454 37.5 hours Flexible working between 8am-7pm, Monday-Friday Reporting to: Head of Customer Success Qualification: CIPD Level 5+ or equivalent The Opportunity You'll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to understand each customer's strategic people agenda, priorities, challenges and future plans, ensuring AdviserPlus provides the right support at the right time. Building trusted relationships with HR Directors, CPOs and senior People leaders, you'll identify organisational change and ER challenges early - from restructures and redundancy programmes to policy change, complex case management and ER transformation. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you'll identify and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It's about knowing their organisation, anticipating what's coming and turning insight into action, value and sustainable ARR growth. Where You'll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Understand customers' strategic agendas, organisational priorities and emerging people challenges. • Surface restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk and improvement opportunities. • Translate insight into measurable outcomes and strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action rather than simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk and strengthen retention. • Apply sound ER judgement and UK employment law knowledge in a commercial environment. • Partner across Sales, Product, Marketing, Professional Services and Support. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can identify patterns, challenge thinking and help customers make longer-term, measurable improvements. You're also commercially astute and know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You'll Likely Bring • 5+ years' experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment law and ER best-practice knowledge. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR/ER data to identify issues, drive improvement and measure outcomes. • The credibility to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first, flexible working. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we'd love to hear from you. Apply now. Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise - giving you the opportunity to use your strategic, analytical, relationship-building and commercial skills far beyond transactional ER support. The Role at a Glance ER Customer Success Manager (in-house title) Remote Occasional travel to Ellesmere Port and client sites £50,454 - £65,454 37.5 hours Flexible working between 8am-7pm, Monday-Friday Reporting to: Head of Customer Success Qualification: CIPD Level 5+ or equivalent The Opportunity You'll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to understand each customer's strategic people agenda, priorities, challenges and future plans, ensuring AdviserPlus provides the right support at the right time. Building trusted relationships with HR Directors, CPOs and senior People leaders, you'll identify organisational change and ER challenges early - from restructures and redundancy programmes to policy change, complex case management and ER transformation. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you'll identify and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It's about knowing their organisation, anticipating what's coming and turning insight into action, value and sustainable ARR growth. Where You'll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Understand customers' strategic agendas, organisational priorities and emerging people challenges. • Surface restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk and improvement opportunities. • Translate insight into measurable outcomes and strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action rather than simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk and strengthen retention. • Apply sound ER judgement and UK employment law knowledge in a commercial environment. • Partner across Sales, Product, Marketing, Professional Services and Support. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can identify patterns, challenge thinking and help customers make longer-term, measurable improvements. You're also commercially astute and know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You'll Likely Bring • 5+ years' experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment law and ER best-practice knowledge. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR/ER data to identify issues, drive improvement and measure outcomes. • The credibility to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first, flexible working. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we'd love to hear from you. Apply now. Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise - giving you the opportunity to use your strategic, analytical, relationship-building and commercial skills far beyond transactional ER support. The Role at a Glance ER Customer Success Manager (in-house title) Remote Occasional travel to Ellesmere Port and client sites £50,454 - £65,454 37.5 hours Flexible working between 8am-7pm, Monday-Friday Reporting to: Head of Customer Success Qualification: CIPD Level 5+ or equivalent The Opportunity You'll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to understand each customer's strategic people agenda, priorities, challenges and future plans, ensuring AdviserPlus provides the right support at the right time. Building trusted relationships with HR Directors, CPOs and senior People leaders, you'll identify organisational change and ER challenges early - from restructures and redundancy programmes to policy change, complex case management and ER transformation. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you'll identify and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It's about knowing their organisation, anticipating what's coming and turning insight into action, value and sustainable ARR growth. Where You'll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Understand customers' strategic agendas, organisational priorities and emerging people challenges. • Surface restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk and improvement opportunities. • Translate insight into measurable outcomes and strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action rather than simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk and strengthen retention. • Apply sound ER judgement and UK employment law knowledge in a commercial environment. • Partner across Sales, Product, Marketing, Professional Services and Support. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can identify patterns, challenge thinking and help customers make longer-term, measurable improvements. You're also commercially astute and know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You'll Likely Bring • 5+ years' experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment law and ER best-practice knowledge. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR/ER data to identify issues, drive improvement and measure outcomes. • The credibility to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first, flexible working. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we'd love to hear from you. Apply now. Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise - giving you the opportunity to use your strategic, analytical, relationship-building and commercial skills far beyond transactional ER support. The Role at a Glance ER Customer Success Manager (in-house title) Remote Occasional travel to Ellesmere Port and client sites £50,454 - £65,454 37.5 hours Flexible working between 8am-7pm, Monday-Friday Reporting to: Head of Customer Success Qualification: CIPD Level 5+ or equivalent The Opportunity You'll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to understand each customer's strategic people agenda, priorities, challenges and future plans, ensuring AdviserPlus provides the right support at the right time. Building trusted relationships with HR Directors, CPOs and senior People leaders, you'll identify organisational change and ER challenges early - from restructures and redundancy programmes to policy change, complex case management and ER transformation. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you'll identify and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It's about knowing their organisation, anticipating what's coming and turning insight into action, value and sustainable ARR growth. Where You'll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Understand customers' strategic agendas, organisational priorities and emerging people challenges. • Surface restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk and improvement opportunities. • Translate insight into measurable outcomes and strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action rather than simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk and strengthen retention. • Apply sound ER judgement and UK employment law knowledge in a commercial environment. • Partner across Sales, Product, Marketing, Professional Services and Support. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can identify patterns, challenge thinking and help customers make longer-term, measurable improvements. You're also commercially astute and know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You'll Likely Bring • 5+ years' experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment law and ER best-practice knowledge. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR/ER data to identify issues, drive improvement and measure outcomes. • The credibility to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first, flexible working. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we'd love to hear from you. Apply now. Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Electrical Engineering MEICA / EICA Water & Wastewater LV MCCs ICA Commissioning Do you enjoy being close to the action, solving technical problems and seeing electrical engineering projects through from design and installation to testing and commissioning? Looking to work across major UK water infrastructure projects where you'll combine your technical knowledge with hands-on site delivery? CHG Electrical is entering an exciting period of growth, with major frameworks secured across AMP8 and AMP9. We're looking for a proactive, technically capable Field Electrical Project Engineer to support the delivery of electrical engineering works across our growing portfolio of water and wastewater infrastructure projects. This isn't simply a design role, and it isn't a traditional Project Manager position. You'll sit at the heart of engineering delivery, working between the office, project teams and live sites to ensure electrical systems are installed, tested and commissioned safely, correctly and to specification. The Role at a Glance Field Electrical Project Engineer Sheffield - Hybrid + UK-Wide Site Travel £45,000 - £50,000 DOE Car Allowance / Van + Performance Bonus 25 Days Holiday + Bank Holidays Projects: Water Wastewater Utilities AMP8 AMP9 Engineering: Electrical MEICA / EICA Installation Commissioning Technical: LV Systems MCCs ICA Pumping Stations Treatment Works Knowledge: WIMES BS 7671 RAMS HSE Essential: Full UK Driving Licence Who We Are Founded in Sheffield in 2004, CHG Electrical has more than two decades of engineering heritage. Built on strong electrical engineering foundations, the business has evolved into a multidisciplinary engineering partner delivering complex projects across water utilities, rail, steel and manufacturing. Today, our capabilities span MEICA, EICAT, civil engineering, control-panel design and manufacture, automation, software and digital transformation. We support projects from initial design through installation and commissioning to long-term maintenance. With major frameworks secured across AMP8 and AMP9, we're now entering a significant period of project delivery and technical growth. The Opportunity You'll work closely with Project Managers, Engineers, subcontractors, site teams and clients to support electrical delivery across water and wastewater infrastructure projects. You'll review electrical designs and specifications, prepare and review RAMS, coordinate installation activities, support procurement and work alongside site teams to resolve technical issues. You'll then remain involved through testing, fault finding, commissioning and successful project handover. One day you might be reviewing drawings or coordinating equipment requirements in Sheffield. The next, you could be on a live water site working with subcontractors to resolve an installation or commissioning issue. If you like seeing engineering make it off the drawing and into the real world, you'll feel at home here. About You You'll already have practical electrical engineering experience gained within water, utilities or industrial infrastructure. You'll understand that good engineering doesn't stop with the drawing. You'll be comfortable getting onto site, working alongside installation teams and subcontractors, interpreting technical information and helping solve the practical problems that arise when engineering designs become physical systems. Experience within water and wastewater infrastructure would be particularly valuable, including environments such as pumping stations, treatment works and process plant. You'll Bring • Proven electrical engineering or electrical project delivery experience within water, utilities or industrial infrastructure. • Practical experience supporting electrical installation and commissioning activities. • Knowledge of electrical systems associated with pumping stations, treatment works and/or industrial plant. • Experience working with electrical systems such as LV, MCCs and ICA equipment. • Ability to interpret electrical designs, specifications and drawings. • Understanding of WIMES, BS 7671 and relevant regulatory requirements. • Experience preparing or reviewing RAMS and coordinating safe site activities. • Confidence working with site teams and subcontractors. • Strong technical problem-solving and fault-finding capability. • Confidence working across both office and live site environments. • Strong communication and multidisciplinary team-working skills. • Full UK driving licence. Why CHG Electrical? This is an opportunity to join CHG Electrical at an exciting point in our growth. With significant AMP8 and AMP9 work ahead, you'll gain exposure across major UK water infrastructure projects while developing your expertise across electrical engineering, installation, site delivery and commissioning. Rather than being confined to one part of the engineering lifecycle, you'll get to see projects develop from design through to working systems on site. You'll Also Receive: • Car allowance / van. • Performance-based bonus scheme. • Hybrid and flexible working. • 25 days' holiday plus bank holidays. • Structured professional development and training. • Long-term career progression within a growing engineering business. Ready to Make a Move? If you're an electrically biased engineering professional who understands MEICA / EICA project delivery and enjoys combining technical engineering with practical site delivery, we'd love to hear from you. Apply now and help deliver the next generation of UK water infrastructure projects with CHG Electrical. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 £65,454 37.5 Hours per Week Flexible Working Between 8am 7pm, Monday Friday Reporting to: Head of Customer Success Pedigree: UK s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower , alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer s strategic people agenda understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It s about knowing their organisation, anticipating what s coming and turning insight into action, value and sustainable ARR growth. Where You ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You ll likely bring: • 5+ years experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we d love to hear from you. Join AdviserPlus and help some of the UK s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 £65,454 37.5 Hours per Week Flexible Working Between 8am 7pm, Monday Friday Reporting to: Head of Customer Success Pedigree: UK s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower , alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer s strategic people agenda understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It s about knowing their organisation, anticipating what s coming and turning insight into action, value and sustainable ARR growth. Where You ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You ll likely bring: • 5+ years experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we d love to hear from you. Join AdviserPlus and help some of the UK s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 £65,454 37.5 Hours per Week Flexible Working Between 8am 7pm, Monday Friday Reporting to: Head of Customer Success Pedigree: UK s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower , alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer s strategic people agenda understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It s about knowing their organisation, anticipating what s coming and turning insight into action, value and sustainable ARR growth. Where You ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You ll likely bring: • 5+ years experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we d love to hear from you. Join AdviserPlus and help some of the UK s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Strategic ER Enterprise Customer Success Data & Insight ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 £65,454 37.5 Hours per Week Flexible Working Between 8am 7pm, Monday Friday Reporting to: Head of Customer Success Pedigree: UK s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower , alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer s strategic people agenda understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It s about knowing their organisation, anticipating what s coming and turning insight into action, value and sustainable ARR growth. Where You ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You ll likely bring: • 5+ years experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we d love to hear from you. Join AdviserPlus and help some of the UK s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details.

Are you an Executive Assistant who wants even more from your job? Looking to be part of a fast-paced, high-growth company? Want to be recognised for everything you can achieve - and trusted with real responsibility, both in the business and, for the right person, beyond it? We are the UK's leading travel homeworking company, one of the fastest-growing franchises in the UK, and we're based in Bournemouth. We are looking for an exceptional Personal Assistant to become the right hand to our Directors - someone who takes real ownership of their time, their priorities, and (in part) their life outside the office too. Role at a Glance: Personal Assistant / EA to Directors Bournemouth - Office based £35,000 - £40,000 DOE + Great Benefits Full Time - Permanent 40 Hours Per Week Company: Not Just Travel The UK's Leading Travel Homeworking Company & One of the UK's Fastest-Growing Franchises Your Background / Skills: Executive Assistant. Senior PA. Director Support. Diary & Inbox Management. Project Ownership. Meeting & Event Management. Personal Assistance. Senior Stakeholder Support. Experience: Minimum 3 Years in a Similar EA or Senior PA Role Role Info: • You'll be an experienced Personal Assistant/EA who makes themselves invaluable - not by doing what you're told, but by knowing what needs doing before you're asked. You'll take charge, make things happen, and be trusted with real judgement calls. • You'll directly support the Directors of the business and other key senior team members • Roughly 80% of your time will be spent on EA duties - proactive gatekeeping, project ownership, meeting management, and reducing the Directors' workload • The remaining c.20% will be dedicated personal support to a Director - practical life admin and logistics, for example house-hunting, personal appointments, or other time-consuming personal tasks that take a Director away from running the business • You will have a diverse range of tasks from meeting preparation and reports, to event management, to personal life admin • Based at our Bournemouth offices near Bournemouth airport • Minimum 3 years' experience in a similar EA or senior PA role • Excellent rewards for the right person Who are we: Not Just Travel is a multi-award-winning, fast-growing travel company which has helped hundreds of new entrepreneurs start their own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. You'll find nothing but amazing reviews on Trustpilot and we've won more awards than any of us can count. We are based in Bournemouth, but we have team members home-based across the UK. Reasons to Join Us • You want to grow, develop, and have the opportunity to shine • Great career prospects to move into many different roles within the business • Genuine variety and the opportunity to have real impact on the business, and on the person you support • We are one of the fastest-growing travel companies (need we say more!) • 'Home Working Agency of The Year' 5 years running • Top 5 of all homeworking companies in the UK (travel) • Top 10 franchise in the UK • We are expecting the next 2 3 years in travel to be the biggest ever in terms of growth • Featured continually in trade press and national press About You: You should have a genuine passion for being an Personal Assistant that shines through in everything you do - plus an excitement for working within travel and helping others. Results and attention to detail should be second nature, and you'll have the knack of second-guessing what the senior team needs before they've asked. You'll be calm under pressure, discreet with sensitive information (business and personal), love fast pace and change - and you'll genuinely enjoy being trusted with things that matter, both inside and outside the office. A year from now, you will have had a great year if: • You've measurably reduced the workload of key senior team members • You've made meetings more efficient and effective • You've removed bottlenecks in communication and work • You've taken real, time-consuming personal tasks off a Director's plate and seen them through properly • The senior team trust you with judgement calls, not just tasks The Role - EA Responsibilities (c.80%): • Complex diary and inbox management for multiple senior people, with the judgement to prioritise, filter, and act on their behalf within agreed limits • Acting as a first point of contact and gatekeeper protecting Directors' time and attention • Attending key meetings, taking minutes, and making things happen after meetings chasing actions, not just recording them • Preparing presentations, reports, and board/investor-ready materials • Project managing initiatives end-to-end to reduce senior team workload • Event organisation, from internal team events to external/trade events • Research and analysis to support decisions • Supporting the onboarding of new team members (credit/reference checks, contracts, documenting process) • Representing a Director in meetings or communications when required • Excellent organisational and communication skills, professional and pleasant manner • Very high attention to detail The Role - Personal Support (c.20%): • Practical, time-consuming personal life admin and logistics for a Director for example house-hunting and moving, personal appointments, or other tasks that would otherwise eat into time running the business • Scope and priorities agreed directly with the Director, and expected to change over time as personal circumstances do • Full discretion and confidentiality with personal information, exactly as you'd apply to business information What Success Looks Like & How We'll Work Together: • You'll have a direct line to the Director(s) you support and will be briefed verbally on priorities, not just by email - email is not a to-do list here, so we'll make sure you're never chasing an inbox for direction • You'll be given clear decision-making boundaries: what you can decide and act on yourself, and what needs a quick check-in first - so you're empowered, not guessing • Regular short briefings rather than long, infrequent meetings The Reward for You: As one of the UK's fastest-growing travel and franchise companies, the opportunities for you to grow your role and responsibilities are endless. We're looking for team members who are ambitious and want to develop further - including, for the right person, a future path toward a Chief of Staff-style role as the business scales. Benefits • Excellent pension package • Private medical • In-service Life Insurance • Dental • Gym access • Range of discounts/perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • Commission on any referred customers • Learning & Development Programme Hours Full-time, equivalent to 40 hours per week. Additional hours may be required to support senior managers whilst at overseas events, and you may be required to attend these events for further support. Ability to travel to UK-based 'out of office' meetings and events is required; travel to overseas events is not required but is desirable. Occasional out-of-hours support is not unreasonable, limited to covering time zone differences while senior managers are travelling. Sounds like a good fit? Apply here for a fast-track path to our team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Lead the Business. Shape the Future. Build on 50+ Years of Success. Are you a commercially minded operator who understands field-based service delivery? Have you built your career in drainage, utilities, groundworks, construction, civil engineering, infrastructure maintenance or a closely related sector? Do you know what it takes to earn the respect of experienced crews, lead from the front and grow a successful SME without losing what makes it special? We are seeking a hands-on Managing Director to lead Clear Drains UK , a highly respected, long-established SME, into its next chapter. This is a rare opportunity to take the reins of a profitable business with strong foundations, loyal customers, an experienced workforce and genuine growth potential. Clear Drains UK has built its reputation over 50+ years by delivering specialist commercial and industrial drainage, maintenance and related services to customers across London, the South East and beyond. This appointment forms part of a planned leadership succession following the retirement of a long-serving and highly respected Managing Director. You will inherit a committed team, established customer relationships and a business with significant opportunity to evolve, diversify and grow. This is not a desk-only leadership role. We are looking for someone who can combine strategic thinking with practical operational understanding; someone who is as comfortable discussing growth plans with the Board as they are talking through site challenges, equipment, logistics, health & safety and customer delivery with operational teams. The Role at a Glance Managing Director Hands-on SME Leadership Location: Berkshire/Buckinghamshire borders Salary: £85,000 £90,000 + Executive Benefits Contract: Full-time, permanent Reporting to: Chairman & Board Direct Reports: Operations Manager, Sales Manager, Executive Assistant Culture: Practical Loyal Commercial Accountable People First Your background may include: Drainage, utilities, groundworks, civil engineering, construction services, environmental services, facilities maintenance, infrastructure maintenance, specialist contracting or field-based service operations. Previous / Current Roles: Operations Director, Commercial Director, Regional Director, Business Unit Director, General Manager. Divisional Director The Opportunity You will lead the overall direction, performance and long-term success of the business, working closely with the Board to develop and deliver a clear strategy for sustainable growth. The business has strong foundations, but there is also scope to think ambitiously. Future growth opportunities may include acquisitions, service diversification, expansion into adjacent markets, new commercial partnerships and continued development of the company s existing specialist services. Success will require a leader who can balance strategy with execution, commercial ambition with operational reality, and change with stability. You will need to build trust quickly with long-serving colleagues, customers and suppliers, while bringing fresh thinking and energy to the next phase of the company s journey. Where You ll Make an Impact Strategic Leadership • Develop and deliver the company s strategy, vision and growth plans. • Identify new markets, services, partnerships and investment opportunities. • Work closely with the Board to shape the future direction of the business. Commercial Growth • Drive revenue growth, profitability and long-term business performance. • Support business development, key account management and major commercial opportunities. • Lead significant bids, tenders, negotiations and strategic partnerships. Financial Management • Ensure sound financial controls, commercial decision-making and investment planning. • Work closely with the Finance Director and external advisers to maintain compliance and stability. Operational Leadership • Lead day-to-day operations across a field-based service business. • Ensure effective planning across people, equipment, vehicles and resources. • Drive operational efficiency, continuous improvement and high service standards. • Resolve operational challenges with a practical, hands-on approach. People & Culture • Lead, develop and inspire an experienced team. • Build trust and credibility across operational and commercial functions. • Foster a collaborative, accountable culture while supporting growth and succession planning. Governance & Compliance • Ensure compliance with health & safety, employment and industry regulations. • Maintain effective risk management, governance and quality standards. • Provide clear reporting and updates to the Board. About You You ll likely be an experienced Managing Director, General Manager, Operations Director, Commercial Director or Business Unit Leader with a track record of leading operational, field-based or contractor-led businesses. You ll bring • Senior leadership experience within an SME, contractor, utilities, construction, engineering or related operational environment. • Strong commercial acumen with accountability for revenue growth, profitability and business performance. • Experience leading operational teams and earning credibility with frontline, site-based or field-service workforces. • A practical, hands-on leadership style, ideally with experience close to frontline operations earlier in your career. • Strong business development, client relationship and commercial negotiation skills, including bids, tenders and contracts. • A solid understanding of health & safety, compliance, risk management and governance. • Excellent communication, stakeholder management and leadership skills, with the ability to influence at all levels. • Integrity, resilience, sound judgement and the ability to drive change while maintaining team engagement. Desirable • Experience within drainage, utilities, groundworks, civil engineering, infrastructure maintenance or related sectors. • Experience delivering growth through acquisitions, diversification or new service development. • Knowledge of regulated, compliance-led or environmental sectors. • NEBOSH, IOSH or equivalent health & safety qualification. • Experience managing depot-based, vehicle-led or equipment-intensive operations. Why This Role? This is a rare opportunity to take over Clear Drains UK, a profitable, long-established business with an excellent reputation and strong foundations. Working closely with the Board, you'll lead an experienced team through a planned succession while shaping the next phase of growth. You'll have genuine autonomy, visibility and influence, with the opportunity to expand services, develop people, strengthen performance and leave a lasting legacy. If you're a commercially astute, hands-on leader who thrives in operational environments and wants to make a meaningful impact, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Helping people build their future The worlds Travel Franchise Some growth roles are about optimising the same two or three channels. This isn't one of them. We're looking for a commercially curious Lead Generation Manager who knows how to get out there, build relationships and uncover new opportunities to connect ambitious people who want to take control of their future with their own travel franchise. You might find them through a new strategic partnership. A referral channel. An event. A community. An affiliate relationship. Targeted outreach. Or an opportunity nobody else has spotted yet. At The Travel Franchise , we already generate strong inbound demand and have an experienced sales team ready to convert opportunities. Your role is to keep finding new places for those opportunities to come from. If you understand the franchise world and bring broad experience across growth, partnerships, business development and lead generation, we'd love to hear from you. The Role at a Glance Lead Generation Manager UK-Based Remote / Hybrid Bournemouth Preferred Competitive Salary DOE + Bonus Permanent Full Time Sector: Travel Franchising Entrepreneurship Your Background / Skills: Lead Generation, Franchise Development, Franchise Growth, Partnerships, Business Development, New Business, Audience Development, Commercial Growth, Relationship Building Who We Are The Travel Franchise gives people the opportunity to build their own travel businesses, with the training, technology, community and support to help them succeed. We've built one of the world's leading travel franchise businesses and have been recognised as Best Lifestyle Franchise in the World two years running. Our franchise opportunity attracts people from all kinds of backgrounds, many of whom have never previously worked in travel. As we continue to grow, we want to go beyond the opportunities already coming to us and uncover new audiences, relationships and routes to future franchisees. That's where you come in. The Opportunity This is a growth role for someone who naturally asks: Where else could the next opportunity come from? You'll explore new routes to prospective franchisees, build relationships that open doors and develop opportunities that our sales team can convert. That could mean identifying new partnership opportunities, developing referral relationships, opening conversations with relevant organisations or communities, testing new audiences or finding smarter ways to reach people considering entrepreneurship and business ownership. You won't be restricted to one acquisition channel or handed a narrow playbook to follow. We want someone who is prepared to put themselves out there, start conversations, test ideas and turn promising opportunities into scalable sources of growth. Where You'll Make an Impact • Identify and develop new audiences and routes to prospective franchisees. • Build strategic partnerships and commercial relationships that generate new opportunities. • Proactively approach organisations, communities, networks and potential partners. • Develop referral, affiliate and other mutually beneficial lead-generation relationships. • Explore new channels and test ideas rather than relying solely on established sources of demand. • Work closely with the sales team to understand lead quality, conversion and where the strongest opportunities are coming from. • Turn successful initiatives into repeatable and scalable sources of franchise enquiries. • Build and manage a healthy pipeline of potential partnerships and growth opportunities. • Track performance and use commercial insight to determine where to focus time and investment. • Represent The Travel Franchise confidently with prospective partners and wider networks. • Continually look beyond what we're already doing to identify the next opportunity for growth. About You You're a proactive opportunity creator. You don't wait for leads to arrive or limit yourself to a single channel. You enjoy meeting people, opening doors and exploring different ways to generate commercial growth. Crucially, you'll bring an understanding of franchising and what motivates someone to explore franchise ownership. You'll likely bring: • Experience within franchising would be a strong advantage, particularly across franchise growth, but we're equally interested in strong business development and partnerships professionals with a track record of creating new opportunities. • Broad commercial growth experience spanning areas such as partnerships, new business development, lead generation and audience development. • A track record of proactively finding and creating new opportunities rather than relying predominantly on inbound demand. • Experience developing relationships or partnerships that have generated measurable commercial opportunities. • Evidence of working across multiple routes or channels to market, rather than specialising predominantly in one acquisition channel. • Strong business development and relationship-building skills. • The confidence to initiate conversations and engage prospective partners from cold. • Commercial curiosity and the ability to recognise opportunities others may overlook. • An experimental mindset, with the confidence to test ideas, learn quickly and change direction when necessary. • Strong communication, organisation and stakeholder management skills. Experience within travel would be advantageous, but your understanding of the franchise model and ability to create growth opportunities are more important. What This Role Isn't This isn't a traditional performance marketing or single-channel lead-generation role. If your experience has predominantly involved managing one or two acquisition channels such as LinkedIn outreach, email campaigns or paid media, this is unlikely to be the right opportunity. Equally, this isn't purely a franchise sales role. You'll work closely with an experienced sales team who take qualified opportunities through the franchise sales process. Your strength is creating the opportunity in the first place. Finding the audience. Building the relationship. Opening the door. Why Join The Travel Franchise? You'll join an ambitious, award-winning franchise business with a proven proposition, strong existing demand and significant appetite for further growth. You'll be encouraged to explore ideas, build relationships and create new routes to market rather than simply maintaining an established lead-generation programme. You'll have the freedom to explore new ideas , work directly with decision makers and see the commercial impact of your work. • Salary: Competitive DOE • Performance Bonus: Additional rewards linked to business performance. • Benefits: Discounted travel, private medical insurance, life insurance, Perkbox, learning and development budget and excellent opportunities for career progression. • Culture: Supportive, collaborative and built around our "Freedom & Responsibility" philosophy. We trust people to do great work and focus on outcomes rather than hours. Your Experience / Background / Previous Roles May Include Franchise Development Manager, Franchise Growth Manager, Partnerships Manager, Business Development Manager, Franchise Recruitment Manager, Franchise Sales Manager, Commercial Partnerships Manager, Strategic Partnerships Manager, Growth Manager, New Business Manager, Channel Development Manager or Lead Generation Manager. Ready to Find Our Next Growth Opportunity? If you're someone who sees potential connections everywhere, enjoys opening new doors and has the franchise experience and commercial drive to turn ideas into opportunities, we'd love to hear from you. Apply now! Bring us your network. Your curiosity. Your ideas. And your ability to make things happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Helping people build their future The worlds Travel Franchise Some growth roles are about optimising the same two or three channels. This isn't one of them. We're looking for a commercially curious Lead Generation Manager who knows how to get out there, build relationships and uncover new opportunities to connect ambitious people who want to take control of their future with their own travel franchise. You might find them through a new strategic partnership. A referral channel. An event. A community. An affiliate relationship. Targeted outreach. Or an opportunity nobody else has spotted yet. At The Travel Franchise , we already generate strong inbound demand and have an experienced sales team ready to convert opportunities. Your role is to keep finding new places for those opportunities to come from. If you understand the franchise world and bring broad experience across growth, partnerships, business development and lead generation, we'd love to hear from you. The Role at a Glance Lead Generation Manager UK-Based Remote / Hybrid Bournemouth Preferred Competitive Salary DOE + Bonus Permanent Full Time Sector: Travel Franchising Entrepreneurship Your Background / Skills: Lead Generation, Franchise Development, Franchise Growth, Partnerships, Business Development, New Business, Audience Development, Commercial Growth, Relationship Building Who We Are The Travel Franchise gives people the opportunity to build their own travel businesses, with the training, technology, community and support to help them succeed. We've built one of the world's leading travel franchise businesses and have been recognised as Best Lifestyle Franchise in the World two years running. Our franchise opportunity attracts people from all kinds of backgrounds, many of whom have never previously worked in travel. As we continue to grow, we want to go beyond the opportunities already coming to us and uncover new audiences, relationships and routes to future franchisees. That's where you come in. The Opportunity This is a growth role for someone who naturally asks: Where else could the next opportunity come from? You'll explore new routes to prospective franchisees, build relationships that open doors and develop opportunities that our sales team can convert. That could mean identifying new partnership opportunities, developing referral relationships, opening conversations with relevant organisations or communities, testing new audiences or finding smarter ways to reach people considering entrepreneurship and business ownership. You won't be restricted to one acquisition channel or handed a narrow playbook to follow. We want someone who is prepared to put themselves out there, start conversations, test ideas and turn promising opportunities into scalable sources of growth. Where You'll Make an Impact • Identify and develop new audiences and routes to prospective franchisees. • Build strategic partnerships and commercial relationships that generate new opportunities. • Proactively approach organisations, communities, networks and potential partners. • Develop referral, affiliate and other mutually beneficial lead-generation relationships. • Explore new channels and test ideas rather than relying solely on established sources of demand. • Work closely with the sales team to understand lead quality, conversion and where the strongest opportunities are coming from. • Turn successful initiatives into repeatable and scalable sources of franchise enquiries. • Build and manage a healthy pipeline of potential partnerships and growth opportunities. • Track performance and use commercial insight to determine where to focus time and investment. • Represent The Travel Franchise confidently with prospective partners and wider networks. • Continually look beyond what we're already doing to identify the next opportunity for growth. About You You're a proactive opportunity creator. You don't wait for leads to arrive or limit yourself to a single channel. You enjoy meeting people, opening doors and exploring different ways to generate commercial growth. Crucially, you'll bring an understanding of franchising and what motivates someone to explore franchise ownership. You'll likely bring: • Experience within franchising would be a strong advantage, particularly across franchise growth, but we're equally interested in strong business development and partnerships professionals with a track record of creating new opportunities. • Broad commercial growth experience spanning areas such as partnerships, new business development, lead generation and audience development. • A track record of proactively finding and creating new opportunities rather than relying predominantly on inbound demand. • Experience developing relationships or partnerships that have generated measurable commercial opportunities. • Evidence of working across multiple routes or channels to market, rather than specialising predominantly in one acquisition channel. • Strong business development and relationship-building skills. • The confidence to initiate conversations and engage prospective partners from cold. • Commercial curiosity and the ability to recognise opportunities others may overlook. • An experimental mindset, with the confidence to test ideas, learn quickly and change direction when necessary. • Strong communication, organisation and stakeholder management skills. Experience within travel would be advantageous, but your understanding of the franchise model and ability to create growth opportunities are more important. What This Role Isn't This isn't a traditional performance marketing or single-channel lead-generation role. If your experience has predominantly involved managing one or two acquisition channels such as LinkedIn outreach, email campaigns or paid media, this is unlikely to be the right opportunity. Equally, this isn't purely a franchise sales role. You'll work closely with an experienced sales team who take qualified opportunities through the franchise sales process. Your strength is creating the opportunity in the first place. Finding the audience. Building the relationship. Opening the door. Why Join The Travel Franchise? You'll join an ambitious, award-winning franchise business with a proven proposition, strong existing demand and significant appetite for further growth. You'll be encouraged to explore ideas, build relationships and create new routes to market rather than simply maintaining an established lead-generation programme. You'll have the freedom to explore new ideas , work directly with decision makers and see the commercial impact of your work. • Salary: Competitive DOE • Performance Bonus: Additional rewards linked to business performance. • Benefits: Discounted travel, private medical insurance, life insurance, Perkbox, learning and development budget and excellent opportunities for career progression. • Culture: Supportive, collaborative and built around our "Freedom & Responsibility" philosophy. We trust people to do great work and focus on outcomes rather than hours. Your Experience / Background / Previous Roles May Include Franchise Development Manager, Franchise Growth Manager, Partnerships Manager, Business Development Manager, Franchise Recruitment Manager, Franchise Sales Manager, Commercial Partnerships Manager, Strategic Partnerships Manager, Growth Manager, New Business Manager, Channel Development Manager or Lead Generation Manager. Ready to Find Our Next Growth Opportunity? If you're someone who sees potential connections everywhere, enjoys opening new doors and has the franchise experience and commercial drive to turn ideas into opportunities, we'd love to hear from you. Apply now! Bring us your network. Your curiosity. Your ideas. And your ability to make things happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

GREAT PARTNERSHIPS AREN T JUST MANAGED. THEY RE MADE TO PERFORM. Anyone can schedule a quarterly check-in. This role is about something different. Building relationships strong enough to create trust. Setting standards high enough to drive performance. And knowing when a partner needs support, challenge or a difficult conversation. We re Actionstep, a fast-growing global LegalTech SaaS business helping thousands of law firms run more profitable and efficient practices. Our partner ecosystem is critical to that growth. Now we're hiring our first dedicated Partner Success Manager UK to help our key implementation partners deliver exceptional customer outcomes and grow alongside us. The Mission Own the day-to-day success, health and performance of Actionstep's key UK partners, particularly the Actionstep Certified Partners implementing our platform and driving revenue into our pipeline. You'll sit at the intersection of relationships, delivery, customer success and commercial growth. Your partners need to be equipped. Certified. Performing. Growing. And when they're not? You'll know why, and what needs to happen next. You'll: • Own a portfolio of key UK partner relationships, focusing on quality, certification, growth and customer satisfaction • Build a strong operating rhythm through regular check-ins, performance reviews and success planning • Maintain Partner Scorecards covering certification, implementation delivery, CSAT/NPS, health and risk • Spot underperformance early and lead intervention plans alongside the UK Partner Director and relevant SMEs • Support the onboarding of new partners and develop mutual success plans • Work closely with Partner Enablement, Partner Project Operations and Customer Success to drive aligned customer outcomes • Improve partner enablement, training and certification pathways • Identify high-performing advocacy partners for case studies, references, speaking opportunities and co-marketing • Turn partner feedback and performance data into meaningful improvements • Provide clear visibility of partner performance, risks and growth opportunities Individual implementation issues won't sit with you day to day. Our Partner Project Operations team owns those. You own the bigger picture: the overall health of the partner, the quality of their delivery and whether the relationship is achieving what it should. Who You Are You're good with people. But you're not a people pleaser. You know that genuine Partner Success means being compassionate enough to understand, commercial enough to see the bigger picture and confident enough to hold people accountable. The Relationship • You build credibility quickly and keep it • You understand what motivates partners and how to create mutual value • You're comfortable working with senior stakeholders • You can challenge without damaging trust • You stay calm when conversations become difficult • You do what you say you're going to do The Performance • You use data rather than instinct alone • You understand scorecards, KPIs and partner health metrics • You connect certification, implementation quality and CSAT to commercial outcomes • You identify risk before it becomes an escalation • You understand partner-sourced and partner-influenced revenue • You're interested in continuous improvement, not simply maintaining relationships Because a happy partner isn't necessarily a successful partner. What You've Already Done • Built 4 6 years' experience across Partner Management, Account Management, Customer Success or Professional Services Delivery within B2B SaaS • Managed partners or clients directly, ideally around software delivery or implementation • Worked within Partner Success, Channel or Professional Services environments • Used performance metrics, scorecards or delivery frameworks to manage third-party partners or service providers • Built strong commercial and stakeholder relationships across different functions • Developed enough technical credibility to talk confidently about software implementation methodologies • Worked effectively across teams, priorities and international time zones Experience managing systems integrators, consulting partners or SaaS implementation partners would put you in a particularly strong position. LegalTech experience? Even better. Knowledge of law firm operations, client accounting or legal practice management workflows would also be highly valuable. Experience with Planhat, LearnUpon, Salesforce PRM, Asana, Zendesk, Freshdesk or similar platforms is another plus. You'll be UK-based, already have the right to work in the UK, and be comfortable travelling within the UK and occasionally internationally. What You'll Own Success here is measurable. • Certified Consulting Partner retention & growth • 100% certification compliance across your portfolio • CSAT/NPS from partner-delivered projects • Certified Consulting Partner Health Scores Not activity for activity's sake. Outcomes: • £65,000 - £75,000 base salary • Flexible, remote-first working • Optional London WeWork office access • Unlimited leave • Pension contributions • Private medical insurance • Dental insurance • Life insurance But more importantly: • A brand-new UK role you can genuinely make your own • A growing global SaaS business with an established partner ecosystem • Direct exposure to UK and global Partner leadership • The opportunity to influence how partners are enabled, measured and developed • A role spanning relationships, customer outcomes, delivery and commercial growth • The chance to help shape what great Partner Success looks like in the UK The Real Question Can you build a relationship strong enough to have the difficult conversation? Can you look beyond a friendly partner meeting and ask whether they're actually delivering? Can you spot the connection between certification, implementation quality, customer satisfaction and revenue? And when performance starts slipping, can you step in early, bring the right people together and get things moving in the right direction? If that sounds like how you already operate, this could be your opportunity to build something significant. Join Actionstep. Build partnerships that perform. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Helping people build their future The worlds Travel Franchise Some growth roles are about optimising the same two or three channels. This isn't one of them. We're looking for a commercially curious Lead Generation Manager who knows how to get out there, build relationships and uncover new opportunities to connect ambitious people who want to take control of their future with their own travel franchise. You might find them through a new strategic partnership. A referral channel. An event. A community. An affiliate relationship. Targeted outreach. Or an opportunity nobody else has spotted yet. At The Travel Franchise , we already generate strong inbound demand and have an experienced sales team ready to convert opportunities. Your role is to keep finding new places for those opportunities to come from. If you understand the franchise world and bring broad experience across growth, partnerships, business development and lead generation, we'd love to hear from you. The Role at a Glance Lead Generation Manager UK-Based Remote / Hybrid Bournemouth Preferred Competitive Salary DOE + Bonus Permanent Full Time Sector: Travel Franchising Entrepreneurship Your Background / Skills: Lead Generation, Franchise Development, Franchise Growth, Partnerships, Business Development, New Business, Audience Development, Commercial Growth, Relationship Building Who We Are The Travel Franchise gives people the opportunity to build their own travel businesses, with the training, technology, community and support to help them succeed. We've built one of the world's leading travel franchise businesses and have been recognised as Best Lifestyle Franchise in the World two years running. Our franchise opportunity attracts people from all kinds of backgrounds, many of whom have never previously worked in travel. As we continue to grow, we want to go beyond the opportunities already coming to us and uncover new audiences, relationships and routes to future franchisees. That's where you come in. The Opportunity This is a growth role for someone who naturally asks: Where else could the next opportunity come from? You'll explore new routes to prospective franchisees, build relationships that open doors and develop opportunities that our sales team can convert. That could mean identifying new partnership opportunities, developing referral relationships, opening conversations with relevant organisations or communities, testing new audiences or finding smarter ways to reach people considering entrepreneurship and business ownership. You won't be restricted to one acquisition channel or handed a narrow playbook to follow. We want someone who is prepared to put themselves out there, start conversations, test ideas and turn promising opportunities into scalable sources of growth. Where You'll Make an Impact • Identify and develop new audiences and routes to prospective franchisees. • Build strategic partnerships and commercial relationships that generate new opportunities. • Proactively approach organisations, communities, networks and potential partners. • Develop referral, affiliate and other mutually beneficial lead-generation relationships. • Explore new channels and test ideas rather than relying solely on established sources of demand. • Work closely with the sales team to understand lead quality, conversion and where the strongest opportunities are coming from. • Turn successful initiatives into repeatable and scalable sources of franchise enquiries. • Build and manage a healthy pipeline of potential partnerships and growth opportunities. • Track performance and use commercial insight to determine where to focus time and investment. • Represent The Travel Franchise confidently with prospective partners and wider networks. • Continually look beyond what we're already doing to identify the next opportunity for growth. About You You're a proactive opportunity creator. You don't wait for leads to arrive or limit yourself to a single channel. You enjoy meeting people, opening doors and exploring different ways to generate commercial growth. Crucially, you'll bring an understanding of franchising and what motivates someone to explore franchise ownership. You'll likely bring: • Experience within franchising would be a strong advantage, particularly across franchise growth, but we're equally interested in strong business development and partnerships professionals with a track record of creating new opportunities. • Broad commercial growth experience spanning areas such as partnerships, new business development, lead generation and audience development. • A track record of proactively finding and creating new opportunities rather than relying predominantly on inbound demand. • Experience developing relationships or partnerships that have generated measurable commercial opportunities. • Evidence of working across multiple routes or channels to market, rather than specialising predominantly in one acquisition channel. • Strong business development and relationship-building skills. • The confidence to initiate conversations and engage prospective partners from cold. • Commercial curiosity and the ability to recognise opportunities others may overlook. • An experimental mindset, with the confidence to test ideas, learn quickly and change direction when necessary. • Strong communication, organisation and stakeholder management skills. Experience within travel would be advantageous, but your understanding of the franchise model and ability to create growth opportunities are more important. What This Role Isn't This isn't a traditional performance marketing or single-channel lead-generation role. If your experience has predominantly involved managing one or two acquisition channels such as LinkedIn outreach, email campaigns or paid media, this is unlikely to be the right opportunity. Equally, this isn't purely a franchise sales role. You'll work closely with an experienced sales team who take qualified opportunities through the franchise sales process. Your strength is creating the opportunity in the first place. Finding the audience. Building the relationship. Opening the door. Why Join The Travel Franchise? You'll join an ambitious, award-winning franchise business with a proven proposition, strong existing demand and significant appetite for further growth. You'll be encouraged to explore ideas, build relationships and create new routes to market rather than simply maintaining an established lead-generation programme. You'll have the freedom to explore new ideas , work directly with decision makers and see the commercial impact of your work. • Salary: Competitive DOE • Performance Bonus: Additional rewards linked to business performance. • Benefits: Discounted travel, private medical insurance, life insurance, Perkbox, learning and development budget and excellent opportunities for career progression. • Culture: Supportive, collaborative and built around our "Freedom & Responsibility" philosophy. We trust people to do great work and focus on outcomes rather than hours. Your Experience / Background / Previous Roles May Include Franchise Development Manager, Franchise Growth Manager, Partnerships Manager, Business Development Manager, Franchise Recruitment Manager, Franchise Sales Manager, Commercial Partnerships Manager, Strategic Partnerships Manager, Growth Manager, New Business Manager, Channel Development Manager or Lead Generation Manager. Ready to Find Our Next Growth Opportunity? If you're someone who sees potential connections everywhere, enjoys opening new doors and has the franchise experience and commercial drive to turn ideas into opportunities, we'd love to hear from you. Apply now! Bring us your network. Your curiosity. Your ideas. And your ability to make things happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Helping people build their future The worlds Travel Franchise Some growth roles are about optimising the same two or three channels. This isn't one of them. We're looking for a commercially curious Franchise Development Manager who knows how to get out there, build relationships and uncover new opportunities to connect ambitious people who want to take control of their future with their own travel franchise. You might find them through a new strategic partnership. A referral channel. An event. A community. An affiliate relationship. Targeted outreach. Or an opportunity nobody else has spotted yet. At The Travel Franchise , we already generate strong inbound demand and have an experienced sales team ready to convert opportunities. Your role is to keep finding new places for those opportunities to come from. If you understand the franchise world and bring broad experience across growth, partnerships, business development and lead generation, we'd love to hear from you. The Role at a Glance Franchise Development Manager UK-Based Remote / Hybrid Bournemouth Preferred Competitive Salary DOE + Bonus Permanent Full Time Sector: Travel Franchising Entrepreneurship Your Background / Skills: Franchise Development, Franchise Growth, Partnerships, Business Development, New Business, Lead Generation, Audience Development, Commercial Growth, Relationship Building Who We Are The Travel Franchise gives people the opportunity to build their own travel businesses, with the training, technology, community and support to help them succeed. We've built one of the world's leading travel franchise businesses and have been recognised as Best Lifestyle Franchise in the World two years running. Our franchise opportunity attracts people from all kinds of backgrounds, many of whom have never previously worked in travel. As we continue to grow, we want to go beyond the opportunities already coming to us and uncover new audiences, relationships and routes to future franchisees. That's where you come in. The Opportunity This is a growth role for someone who naturally asks: Where else could the next opportunity come from? You'll explore new routes to prospective franchisees, build relationships that open doors and develop opportunities that our sales team can convert. That could mean identifying new partnership opportunities, developing referral relationships, opening conversations with relevant organisations or communities, testing new audiences or finding smarter ways to reach people considering entrepreneurship and business ownership. You won't be restricted to one acquisition channel or handed a narrow playbook to follow. We want someone who is prepared to put themselves out there, start conversations, test ideas and turn promising opportunities into scalable sources of growth. Where You'll Make an Impact • Identify and develop new audiences and routes to prospective franchisees. • Build strategic partnerships and commercial relationships that generate new opportunities. • Proactively approach organisations, communities, networks and potential partners. • Develop referral, affiliate and other mutually beneficial lead-generation relationships. • Explore new channels and test ideas rather than relying solely on established sources of demand. • Work closely with the sales team to understand lead quality, conversion and where the strongest opportunities are coming from. • Turn successful initiatives into repeatable and scalable sources of franchise enquiries. • Build and manage a healthy pipeline of potential partnerships and growth opportunities. • Track performance and use commercial insight to determine where to focus time and investment. • Represent The Travel Franchise confidently with prospective partners and wider networks. • Continually look beyond what we're already doing to identify the next opportunity for growth. About You You're a proactive opportunity creator. You don't wait for leads to arrive or limit yourself to a single channel. You enjoy meeting people, opening doors and exploring different ways to generate commercial growth. Crucially, you'll bring an understanding of franchising and what motivates someone to explore franchise ownership. You'll likely bring: • Experience within franchising would be a strong advantage, particularly across franchise growth, but we're equally interested in strong business development and partnerships professionals with a track record of creating new opportunities. • Broad commercial growth experience spanning areas such as partnerships, new business development, lead generation and audience development. • A track record of proactively finding and creating new opportunities rather than relying predominantly on inbound demand. • Experience developing relationships or partnerships that have generated measurable commercial opportunities. • Evidence of working across multiple routes or channels to market, rather than specialising predominantly in one acquisition channel. • Strong business development and relationship-building skills. • The confidence to initiate conversations and engage prospective partners from cold. • Commercial curiosity and the ability to recognise opportunities others may overlook. • An experimental mindset, with the confidence to test ideas, learn quickly and change direction when necessary. • Strong communication, organisation and stakeholder management skills. Experience within travel would be advantageous, but your understanding of the franchise model and ability to create growth opportunities are more important. What This Role Isn't This isn't a traditional performance marketing or single-channel lead-generation role. If your experience has predominantly involved managing one or two acquisition channels such as LinkedIn outreach, email campaigns or paid media, this is unlikely to be the right opportunity. Equally, this isn't purely a franchise sales role. You'll work closely with an experienced sales team who take qualified opportunities through the franchise sales process. Your strength is creating the opportunity in the first place. Finding the audience. Building the relationship. Opening the door. Why Join The Travel Franchise? You'll join an ambitious, award-winning franchise business with a proven proposition, strong existing demand and significant appetite for further growth. You'll be encouraged to explore ideas, build relationships and create new routes to market rather than simply maintaining an established lead-generation programme. You'll have the freedom to explore new ideas, work directly with decision makers and see the commercial impact of your work. • Salary: Competitive DOE • Performance Bonus: Additional rewards linked to business performance. • Benefits: Discounted travel, private medical insurance, life insurance, Perkbox, learning and development budget and excellent opportunities for career progression. • Culture: Supportive, collaborative and built around our "Freedom & Responsibility" philosophy. We trust people to do great work and focus on outcomes rather than hours. Your Experience / Background / Previous Roles May Include Lead Generation Manager, Channel Development Manager, Franchise Growth Manager, Partnerships Manager, Business Development Manager, Franchise Recruitment Manager, Franchise Sales Manager, Commercial Partnerships Manager, Strategic Partnerships Manager, Growth Manager, New Business Manager. Ready to Find Our Next Growth Opportunity? If you're someone who sees potential connections everywhere, enjoys opening new doors and has the franchise experience and commercial drive to turn ideas into opportunities, we'd love to hear from you. Apply now! Bring us your network. Your curiosity. Your ideas. And your ability to make things happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.