Valleys to Coast Housing
Bridgend, West Lothian
Commercial Director - Sylfaen Location: Bridgend Salary: £95,823 per annum Closing Date: Wednesday 13th May 2026 Interview Date: Friday 29th May 2026 At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure - it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive. Launched in 2026, Sylfaen (Welsh for foundation ) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community. Purpose The Commercial Director is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and commercial oversight of all Development & Regeneration projects across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Commercial Director occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents. As a pivotal member of the organisation, the Commercial Director reports directly to the Managing Director of Development & Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission. Person Specification Qualifications Educated to degree level or equivalent (Essential); Chartered member of CIHCM (Desirable). Knowledge Extensive knowledge of complex housing legislation and up to date case law; Extensive knowledge of up to date best practice for the full range of services to customers; Substantial knowledge of customer excellence performance measures, customer service practices, and customer engagement; Extensive knowledge around housing legislation, anti social behaviour (ASB), fire safety, landlord health and safety in a welsh context. Ability to balance conflicting priorities and demonstrate ownership and accountability for delivering results; Well organised and able to ensure effective work planning, prioritisation, multi-tasking and the meeting of deadlines; Confident and persuasive negotiator/influencer who can deliver results for the organisation; Gravitas to operate at senior levels, including Board. Experience Significant experience of working in a housing related environment; Extensive housing management experience at a senior level including a variety of tenure types, including ASB, income collection, engagement and safeguarding ; Senior level experience in dealing with and advising on complex housing law matters; Proven track record of devel delivering customer excellence results both operationally and strategically; Experience of successfully utilising the customer voice to influence services strategically and operationally; Substantial experience of positive partnership working with stakeholders to achieve successful outcomes e.g. local authorities, health board, police services; Experience of procurement and contract management including the management of 3rd sector agencies; Experience of community development and creating resilient communities. To Apply If you feel you are a suitable candidate and would like to work for Valleys to Coast, please click apply to be redirected to our website to complete your application.
Commercial Director - Sylfaen Location: Bridgend Salary: £95,823 per annum Closing Date: Wednesday 13th May 2026 Interview Date: Friday 29th May 2026 At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure - it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive. Launched in 2026, Sylfaen (Welsh for foundation ) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community. Purpose The Commercial Director is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and commercial oversight of all Development & Regeneration projects across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Commercial Director occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents. As a pivotal member of the organisation, the Commercial Director reports directly to the Managing Director of Development & Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission. Person Specification Qualifications Educated to degree level or equivalent (Essential); Chartered member of CIHCM (Desirable). Knowledge Extensive knowledge of complex housing legislation and up to date case law; Extensive knowledge of up to date best practice for the full range of services to customers; Substantial knowledge of customer excellence performance measures, customer service practices, and customer engagement; Extensive knowledge around housing legislation, anti social behaviour (ASB), fire safety, landlord health and safety in a welsh context. Ability to balance conflicting priorities and demonstrate ownership and accountability for delivering results; Well organised and able to ensure effective work planning, prioritisation, multi-tasking and the meeting of deadlines; Confident and persuasive negotiator/influencer who can deliver results for the organisation; Gravitas to operate at senior levels, including Board. Experience Significant experience of working in a housing related environment; Extensive housing management experience at a senior level including a variety of tenure types, including ASB, income collection, engagement and safeguarding ; Senior level experience in dealing with and advising on complex housing law matters; Proven track record of devel delivering customer excellence results both operationally and strategically; Experience of successfully utilising the customer voice to influence services strategically and operationally; Substantial experience of positive partnership working with stakeholders to achieve successful outcomes e.g. local authorities, health board, police services; Experience of procurement and contract management including the management of 3rd sector agencies; Experience of community development and creating resilient communities. To Apply If you feel you are a suitable candidate and would like to work for Valleys to Coast, please click apply to be redirected to our website to complete your application.
Valleys to Coast Housing
Bridgend, West Lothian
Director of Operations - Sylfaen Location: Bridgend Salary: £93,567 per annum Closing Date: Tuesday 12th May 2026 Interview Date: Thursday 28th May 2026 At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure - it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive. Launched in 2026, Sylfaen (Welsh for foundation ) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community. Purpose The Director of Operations for Sylfen is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and operational oversight of all operational services across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Director of Operations occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents. As a pivotal member of the organisation, the Director of Operations reports directly to the Managing Director of Development & Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission. Person Specification Qualifications Educated to degree level or equivalent (Essential) Professional qualification e.g. CIOB, RICS, MAPM (Desirable) Knowledge Proven track record as an Operations Director / Delivery Director / Development Director in the housing, property, or construction sectors; Extensive knowledge of contractor-side operations and effective contract management (JCT/NEC); Skilled in stakeholder and partner engagement, with experience of managing complex multi-party projects; Skills Results-driven, with a relentless focus on operational excellence and customer satisfaction; Strong leadership presence, able to inspire and empower teams; Collaborative and outward-facing, able to build strong relationships across the sector; Commercially aware, with the ability to balance financial outcomes and customer value; Resilient, adaptable, and solutions-focused; A role model for Valleys to Coast Group s values, culture, and behaviours Experience Excellent leadership experience, with a proven ability to build and inspire high-performing teams. Significant experience of working in a housing related environment (desirable); Extensive experience in delivering: Build-for-sale housing with strong understanding of customer care, aftersales, and defects resolution. Regeneration projects estate renewal, town-centre, and community transformation. Complex mixed-use/mixed-tenure schemes coordinating across residential, commercial, and community uses. Strong operational background in programme and project management, including design, procurement, and construction oversight. Proven senior leadership experience in housing development, regeneration, or property; Track record of securing and delivering land-led, mixed-tenure housing schemes; Demonstrated success in building strategic partnerships and positioning an organisation as a partner of choice; Skilled in preparing and presenting Board-level papers to support effective decision-making To Apply If you feel you are a suitable candidate and would like to work for Valleys to Coast, please click apply to be redirected to our website to complete your application.
Director of Operations - Sylfaen Location: Bridgend Salary: £93,567 per annum Closing Date: Tuesday 12th May 2026 Interview Date: Thursday 28th May 2026 At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure - it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive. Launched in 2026, Sylfaen (Welsh for foundation ) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community. Purpose The Director of Operations for Sylfen is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and operational oversight of all operational services across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Director of Operations occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents. As a pivotal member of the organisation, the Director of Operations reports directly to the Managing Director of Development & Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission. Person Specification Qualifications Educated to degree level or equivalent (Essential) Professional qualification e.g. CIOB, RICS, MAPM (Desirable) Knowledge Proven track record as an Operations Director / Delivery Director / Development Director in the housing, property, or construction sectors; Extensive knowledge of contractor-side operations and effective contract management (JCT/NEC); Skilled in stakeholder and partner engagement, with experience of managing complex multi-party projects; Skills Results-driven, with a relentless focus on operational excellence and customer satisfaction; Strong leadership presence, able to inspire and empower teams; Collaborative and outward-facing, able to build strong relationships across the sector; Commercially aware, with the ability to balance financial outcomes and customer value; Resilient, adaptable, and solutions-focused; A role model for Valleys to Coast Group s values, culture, and behaviours Experience Excellent leadership experience, with a proven ability to build and inspire high-performing teams. Significant experience of working in a housing related environment (desirable); Extensive experience in delivering: Build-for-sale housing with strong understanding of customer care, aftersales, and defects resolution. Regeneration projects estate renewal, town-centre, and community transformation. Complex mixed-use/mixed-tenure schemes coordinating across residential, commercial, and community uses. Strong operational background in programme and project management, including design, procurement, and construction oversight. Proven senior leadership experience in housing development, regeneration, or property; Track record of securing and delivering land-led, mixed-tenure housing schemes; Demonstrated success in building strategic partnerships and positioning an organisation as a partner of choice; Skilled in preparing and presenting Board-level papers to support effective decision-making To Apply If you feel you are a suitable candidate and would like to work for Valleys to Coast, please click apply to be redirected to our website to complete your application.
