Salesforce Architect London Bridge (2 days office-based, 3 days working from home) £85,000 Hyde is looking to recruit a Salesforce Solutions Architect. Hyde is one of the UK's largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others. The Salesforce Solutions Architect will work across multiple projects and will be accountable for all aspects of the Salesforce and Contact Centre solution architecture. The Salesforce Architect will steer the project through architecture processes including agreeing architecture deliverables, quality assuring the project technical outputs and arranging & coordinating design reviews at appropriate stages of the project lifecycle. Key Responsibilities of a Salesforce Solutions Architect Responsible for the overall design of the functional solution and for recommending best practice solution designs based on business needs. Ensuring the Product Delivery team deliver agile and cost-effective solutions. Participate in Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation. Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality. Articulate the benefits and risks to a solution's feasibility and functionality. Participate in practice development and continuously look to improve the delivery model and implementation process. Contribute significantly to thought leadership across the platform including ideation and design of new accelerators. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. Recommending innovations which enhance the operation and functionality of Hyde systems. Provide hands-on, expert-level technical assistance, coaching and mentoring to developers and other junior staff. The Salesforce Architect will keep up to date on innovative technologies and demonstrate understanding through effective and rapid delivery. Key Skills and Experience Active Salesforce certifications and ability to achieve additional relevant certifications upon hire. Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices. Experience writing user stories to capture Salesforce requirements. Experience designing or building Salesforce integrations with 3rd party applications. Experience with data migrations from third party systems to Salesforce. Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen. Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies. Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence. Benefits A fantastic pension Life assurance 26 days annual leave plus bank holidays An award- winning flexible benefits package Volunteering days Hyde operates an agile approach to work, requiring you to be in the office 40% of your time. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Dec 19, 2022
Full time
Salesforce Architect London Bridge (2 days office-based, 3 days working from home) £85,000 Hyde is looking to recruit a Salesforce Solutions Architect. Hyde is one of the UK's largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others. The Salesforce Solutions Architect will work across multiple projects and will be accountable for all aspects of the Salesforce and Contact Centre solution architecture. The Salesforce Architect will steer the project through architecture processes including agreeing architecture deliverables, quality assuring the project technical outputs and arranging & coordinating design reviews at appropriate stages of the project lifecycle. Key Responsibilities of a Salesforce Solutions Architect Responsible for the overall design of the functional solution and for recommending best practice solution designs based on business needs. Ensuring the Product Delivery team deliver agile and cost-effective solutions. Participate in Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation. Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality. Articulate the benefits and risks to a solution's feasibility and functionality. Participate in practice development and continuously look to improve the delivery model and implementation process. Contribute significantly to thought leadership across the platform including ideation and design of new accelerators. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. Recommending innovations which enhance the operation and functionality of Hyde systems. Provide hands-on, expert-level technical assistance, coaching and mentoring to developers and other junior staff. The Salesforce Architect will keep up to date on innovative technologies and demonstrate understanding through effective and rapid delivery. Key Skills and Experience Active Salesforce certifications and ability to achieve additional relevant certifications upon hire. Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices. Experience writing user stories to capture Salesforce requirements. Experience designing or building Salesforce integrations with 3rd party applications. Experience with data migrations from third party systems to Salesforce. Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen. Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies. Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence. Benefits A fantastic pension Life assurance 26 days annual leave plus bank holidays An award- winning flexible benefits package Volunteering days Hyde operates an agile approach to work, requiring you to be in the office 40% of your time. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Salesforce Senior Developer London Bridge (2 days office-based, 3 days working from home) £85,000 Hyde is looking to recruit a Salesforce Senior Developer. Hyde is one of the UK's largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others. The Salesforce Senior Developer will be responsible for developing, integrating, testing, and maintaining existing and new features in the Hyde Salesforce and Contact Centre platform. Key Responsibilities of a Salesforce Senior Developer Responsible for people management including, engagement, coaching and all aspects of performance management. Prioritise and plan the team's workload and manage all associated tasks. Provide training and any required support to coach and equip individuals with appropriate business knowledge and skills. Translates user stories into functional and actionable software within the Salesforce environment following Salesforce best practices. Collaborates on and informs cross-functional teams of new feature technical design, technical requirements, limitations, and implementation. Performs unit testing, integration testing, and performance testing of new product functionality. Investigates and resolves issues identified during testing. Actively participates in meetings with representatives from the business and/ or other IT colleagues. Perform tasks related to the day-to-day operations of Salesforce implementations including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations. Develop/ Collaborate with the development scrum teams and other interconnected IT groups to optimize the end-to-end process including monitoring, deployment and support. Key Skills and Experience Active Salesforce certifications. Experience as a Senior Salesforce Developer. Experience or knowledge in developing custom code for Salesforce applications such as Community Cloud or Service Cloud. Experience or knowledge in creating proof of concepts that require Salesforce configurations, Visualforce, APEX classes and methods, and Lightning Components. Experience or knowledge in various APIs like SOAP, REST, BULK, and Streaming API. Strong knowledge of all aspects of Salesforce configuration and technical/ functional capabilities, including all changes and potential system implications related to ongoing releases entity and data mapping for data integration and migration. Benefits A fantastic pension Life assurance 26 days annual leave plus bank holidays An award- winning flexible benefits package Volunteering days Hyde operates an agile approach to work, requiring you to be in the office 40% of your time. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Dec 19, 2022
Full time
Salesforce Senior Developer London Bridge (2 days office-based, 3 days working from home) £85,000 Hyde is looking to recruit a Salesforce Senior Developer. Hyde is one of the UK's largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others. The Salesforce Senior Developer will be responsible for developing, integrating, testing, and maintaining existing and new features in the Hyde Salesforce and Contact Centre platform. Key Responsibilities of a Salesforce Senior Developer Responsible for people management including, engagement, coaching and all aspects of performance management. Prioritise and plan the team's workload and manage all associated tasks. Provide training and any required support to coach and equip individuals with appropriate business knowledge and skills. Translates user stories into functional and actionable software within the Salesforce environment following Salesforce best practices. Collaborates on and informs cross-functional teams of new feature technical design, technical requirements, limitations, and implementation. Performs unit testing, integration testing, and performance testing of new product functionality. Investigates and resolves issues identified during testing. Actively participates in meetings with representatives from the business and/ or other IT colleagues. Perform tasks related to the day-to-day operations of Salesforce implementations including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations. Develop/ Collaborate with the development scrum teams and other interconnected IT groups to optimize the end-to-end process including monitoring, deployment and support. Key Skills and Experience Active Salesforce certifications. Experience as a Senior Salesforce Developer. Experience or knowledge in developing custom code for Salesforce applications such as Community Cloud or Service Cloud. Experience or knowledge in creating proof of concepts that require Salesforce configurations, Visualforce, APEX classes and methods, and Lightning Components. Experience or knowledge in various APIs like SOAP, REST, BULK, and Streaming API. Strong knowledge of all aspects of Salesforce configuration and technical/ functional capabilities, including all changes and potential system implications related to ongoing releases entity and data mapping for data integration and migration. Benefits A fantastic pension Life assurance 26 days annual leave plus bank holidays An award- winning flexible benefits package Volunteering days Hyde operates an agile approach to work, requiring you to be in the office 40% of your time. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Lead Infrastructure Engineer London Bridge £75,000 - £85,000 Hybrid Working Candidates must have the right to work in the UK without sponsorship We are looking for a Lead Infrastructure Engineer. Hyde is one of the UK's largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others. The Lead Infrastructure Engineer will manage Hyde's hybrid cloud platforms and SaaS services whilst being responsible for delivering continuous improvements to production systems. Key Responsibilities of a Lead Infrastructure Engineer Assist the architect and service teams with implementing and adding value to the current technology stacks. Work with the business and key stakeholders to manage product lifecycles and own continuous improvement releases alongside the architecture teams. Ownership and maintenance of Confluence documentation and Jira project boards relating to all current and any future projects. Ensure processes are aligned with DevOps and Agile principles where appropriate. Be a focal point for delivery and ownership. Implementing solutions and initiatives working with enterprise architects, service and security teams as required. Developing service team and product roadmaps for service enhancements. Infrastructure engineering, working with the wider team. Key Skills and Experience Experience leading IT infrastructure VMware Certified Professional (VCP) Benefits A fantastic pension Life assurance 26 days annual leave plus bank holidays An award- winning flexible benefits package Volunteering days Hyde operates an agile approach to work, requiring you to be in the office 40% of your time. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Dec 14, 2022
Full time
Lead Infrastructure Engineer London Bridge £75,000 - £85,000 Hybrid Working Candidates must have the right to work in the UK without sponsorship We are looking for a Lead Infrastructure Engineer. Hyde is one of the UK's largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others. The Lead Infrastructure Engineer will manage Hyde's hybrid cloud platforms and SaaS services whilst being responsible for delivering continuous improvements to production systems. Key Responsibilities of a Lead Infrastructure Engineer Assist the architect and service teams with implementing and adding value to the current technology stacks. Work with the business and key stakeholders to manage product lifecycles and own continuous improvement releases alongside the architecture teams. Ownership and maintenance of Confluence documentation and Jira project boards relating to all current and any future projects. Ensure processes are aligned with DevOps and Agile principles where appropriate. Be a focal point for delivery and ownership. Implementing solutions and initiatives working with enterprise architects, service and security teams as required. Developing service team and product roadmaps for service enhancements. Infrastructure engineering, working with the wider team. Key Skills and Experience Experience leading IT infrastructure VMware Certified Professional (VCP) Benefits A fantastic pension Life assurance 26 days annual leave plus bank holidays An award- winning flexible benefits package Volunteering days Hyde operates an agile approach to work, requiring you to be in the office 40% of your time. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Senior Infrastructure Engineer (Hybrid Cloud) London Bridge (2 days office-based, 3 days working from home) Up to £85,000 Candidates must have the right to work in the UK without sponsorship We are looking for a Senior Infrastructure Engineer. At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we're customer driven, inclusive, collaborative and innovative. As a Senior Infrastructure Engineer, you will manage Hyde's Hybrid cloud platforms and SaaS services as the final escalation point across various service teams, whilst being responsible for delivering continuous improvements to production systems and working alongside key stakeholders to deliver them. Outputs and Accountabilities : Assist the architect and service teams with implementing and adding value to the current technology stacks. Work with the business and key stakeholders to manage product lifecycles and own continuous improvement releases alongside the architecture teams. Ownership and maintenance of Confluence documentation and Jira project boards relating to all current and any future projects. Ensure processes are aligned with DevOps and Agile principles where appropriate. Be a focal point for delivery and ownership. Implementing solutions and initiatives working with enterprise architects, service and security teams as required. Developing service team and product roadmaps for service enhancements. Infrastructure engineering, working with the wider team. Candidates will need to have solid experience as an Infrastructure Engineer working with Hybrid Cloud, Office 365, Azure and VMware. We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Jul 22, 2022
Full time
Senior Infrastructure Engineer (Hybrid Cloud) London Bridge (2 days office-based, 3 days working from home) Up to £85,000 Candidates must have the right to work in the UK without sponsorship We are looking for a Senior Infrastructure Engineer. At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we're customer driven, inclusive, collaborative and innovative. As a Senior Infrastructure Engineer, you will manage Hyde's Hybrid cloud platforms and SaaS services as the final escalation point across various service teams, whilst being responsible for delivering continuous improvements to production systems and working alongside key stakeholders to deliver them. Outputs and Accountabilities : Assist the architect and service teams with implementing and adding value to the current technology stacks. Work with the business and key stakeholders to manage product lifecycles and own continuous improvement releases alongside the architecture teams. Ownership and maintenance of Confluence documentation and Jira project boards relating to all current and any future projects. Ensure processes are aligned with DevOps and Agile principles where appropriate. Be a focal point for delivery and ownership. Implementing solutions and initiatives working with enterprise architects, service and security teams as required. Developing service team and product roadmaps for service enhancements. Infrastructure engineering, working with the wider team. Candidates will need to have solid experience as an Infrastructure Engineer working with Hybrid Cloud, Office 365, Azure and VMware. We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home. Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
