The Royal British Legion

About The Role We are looking for a Gift Aid Specialist to join the Royal British Legion on a fixed-term, 12-month contract to lead a review and enhancement of our Gift Aid processes'. Along with undertaking regular business activities and tasks. This role offers the chance to work closely with multiple teams to maximise Gift Aid income and ensure full compliance with HMRC regulations across more than £100 million of fundraised income. You will be the key point of contact for Gift Aid matters, supporting the organisation to strengthen its financial foundation in support of our important mission. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. The successful candidate will work collaboratively with colleagues from Data Services, Finance, Income Processing, and other teams to ensure claims are accurate and compliant. You will champion Gift Aid uptake across RBL's income streams, provide valuable insight into donor data, and support declaration repair and refresh campaigns. Managing and supporting relationships with external partners who carry out Gift Aid activities on our behalf will also be a key part of your role. We are seeking someone who can take ownership of reviewing and updating Gift Aid policies, procedures, and training materials to reflect changing legislation. You will help embed robust monitoring and reporting frameworks, manage change programmes, and ensure that compliance and risk are effectively managed. Representing the Royal British Legion in dealings with HMRC and external auditors will be an important responsibility, requiring strong communication and organisational skills. If you have expert knowledge of Gift Aid legislation and financial audit processes, alongside proven project management experience and the ability to engage confidently with a wide range of stakeholders, we would love to hear from you. This is a unique opportunity to make a real difference within a respected charity, helping to maximise income that directly supports veterans and their families. You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 9th July 2025

Role: Gift Aid Specialist Location: London, Southwark (Hybrid 2 Days) Contract Type: Fixed Term, 12 Months Hours: 35 Hours, Monday to Friday Salary: £45,227 - £49,272 Per Annum (Inclusive of London Supplement) We are looking for a Gift Aid Specialist to join the Royal British Legion on a fixed-term, 12-month contract to lead a review and enhancement of our Gift Aid processes'. Along with undertaking regular business activities and tasks. This role offers the chance to work closely with multiple teams to maximise Gift Aid income and ensure full compliance with HMRC regulations across more than £100 million of fundraised income. You will be the key point of contact for Gift Aid matters, supporting the organisation to strengthen its financial foundation in support of our important mission. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. The successful candidate will work collaboratively with colleagues from Data Services, Finance, Income Processing, and other teams to ensure claims are accurate and compliant. You will champion Gift Aid uptake across RBL's income streams, provide valuable insight into donor data, and support declaration repair and refresh campaigns. Managing and supporting relationships with external partners who carry out Gift Aid activities on our behalf will also be a key part of your role. We are seeking someone who can take ownership of reviewing and updating Gift Aid policies, procedures, and training materials to reflect changing legislation. You will help embed robust monitoring and reporting frameworks, manage change programmes, and ensure that compliance and risk are effectively managed. Representing the Royal British Legion in dealings with HMRC and external auditors will be an important responsibility, requiring strong communication and organisational skills. If you have expert knowledge of Gift Aid legislation and financial audit processes, alongside proven project management experience and the ability to engage confidently with a wide range of stakeholders, we would love to hear from you. This is a unique opportunity to make a real difference within a respected charity, helping to maximise income that directly supports veterans and their families. You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub. Employee benefits include: 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Generous pension contributions, with Employer contributions ranging from 6% to 14% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal ad-vice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 9th July 2025. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role The Poppy Appeal are looking for an experienced and motivated Head of Contactless Payments to lead the growth and optimisation of cashless donation solutions for the award-winning Poppy Appeal. As contactless payments continue to rise in popularity, it's essential that we adapt and maximise their potential for fundraising efforts. In 2024, 20% of donations to the Poppy Appeal were made through contactless, and with the trend of digital transactions growing rapidly, we need someone with the expertise to drive both the development and implementation of innovative solutions. This role will focus on maximising existing systems and exploring new technologies to ensure the long-term success of the appeal while leading the way in the charity sector. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. In this role, you will be responsible for overseeing the full management of cashless donation solutions, including planning, delivery, and ongoing evaluation. You will manage relationships with suppliers, ensuring smooth operation of payment tools, and work with internal teams to ensure that the necessary processes, support, and training are in place. Your leadership will be key to ensuring that contactless solutions are integrated into the Poppy Appeal's activities, while also driving income generation. Additionally, you will manage a team of two permanent staff, supporting them in planning, deployment, and testing to ensure that the use of contactless technology and the ROI is maximised. With an annual budget of around £2 million, you will have direct responsibility for managing the financial aspects of contactless payment systems, contributing to the forecasting of income, and identifying potential savings. Leading the Poppy Appeal's cashless workstream, you will collaborate with stakeholders at all levels to manage risks, streamline payment processes, and ensure effective communication across teams. Furthermore, you will play a key role in supplier tender processes, working closely with procurement, legal, and finance departments to ensure smooth partnerships and deliver successful outcomes. We are proud to offer a flexible working environment that supports a healthy work-life balance. We understand that individual needs vary, and we are committed to providing the flexibility necessary for you to perform at your best, while also enjoying personal time. If you are seeking a challenging and rewarding opportunity with an organisation that values its people and their contributions, we would be delighted to hear from you. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance (starts at 28 days) and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address, and you will perform most of your work remotely, using our collaboration tools to work with colleagues, with occasional travel, including for monthly team meetings. Along with the flexibility of remote working, the role will involve regular travel to our London head office, Haig House, and our Aylesford site, offering opportunities for in-person collaboration and connection with the wider team. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: First interviews to take place on 14th and 18th March via Teams, 2nd Interviews in Haig House London dates TBC. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role We are seeking a highly motivated Photography Assistant to join our dynamic team. In this role, you'll support our brand team by ensuring a smooth and efficient Digital Asset Management system, as well as assisting with all aspects of photography. From preparing images for upload to ensuring tight deadlines are met, your attention to detail and technical knowledge will help maintain the highest standards of image quality. If you have a keen eye for detail, enjoy working in a fast-paced environment, and have a passion for photography, this could be the perfect opportunity for you. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As a Photography Assistant, you'll be responsible for uploading and categorising high volumes of images, ensuring all captions, keywords, usage rights, and Model Release details are accurate. You'll play a vital role in producing accurate captions while working closely with various teams to make sure our images comply with GDPR and usage permissions. You will also support the Creative Services Manager on a wide range of photography shoots, including major events such as the Invictus Games, Festival of Remembrance, and Commemorative events. Your role will involve assisting with everything from logistics to image processing, ensuring everything runs smoothly and efficiently. The ideal candidate will have proven experience in photography administration, with a strong background in managing images and working with Digital Asset Management systems. You should be comfortable processing large volumes of photographs while meeting tight deadlines, without compromising on quality. Familiarity with Adobe Creative Suite, particularly Lightroom, Adobe Bridge, Photo Mechanic or Capture One.is essential. We are looking for someone who is proactive, highly organised, and able to work under pressure, all while maintaining an eye for detail and ensuring compliance with image rights and GDPR. This is a great opportunity for a creative, self-starter who thrives in a fast-paced environment and is eager to develop their career in the world of photography. If you have the right skills and are ready to take on a variety of exciting challenges, we'd love to hear from you. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Senior Donor Relationship Manager London, Haig House (Hybrid) Permanent, Full Time, Monday to Friday, 9am to 5pm £40,452 to £41,452 per annum (Inclusive of London Supplement) Would you like to play a pivotal role in our new fundraising strategy at RBL, focusing on our Three Giants: Poppy Appeal, Individual Giving and Legacies? The Royal British Legion is embarking on an exciting journey with our new fundraising strategy, focusing on our Three Giants: Poppy Appeal, Individual Giving, and Legacies. We are seeking a passionate and experienced Senior Donor Relationship Manager to join our team. This role is vital in cultivating relationships with Major Donors, Trusts and Foundations, and Statutory Funders, ensuring they enjoy an exceptional donor journey while working towards long-term growth opportunities that align with the organisation's evolving needs. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. RBL exists to bring together nations, communities, and individuals to create better futures for the Armed Forces community. We do this through our leading role in Remembrance, providing services to enable serving and ex-serving members of the Armed Forces and their families live fulfilling lives, and by campaigning for improved support and recognition for the Armed Forces community. Our people work across the country to raise funds, support our membership to play their part, and to run and develop our organisation and its capabilities, as well as to deliver these important outcomes for our communities. In this role, you will also spearhead the successful implementation and growth of our new Mid Value donor program. Your mission will be to increase retention, reduce attrition, and drive immediate cash growth, with an eye on securing legacy pledges for the long term. As a key team member, you will embrace our "One Legion" culture, fostering collaboration with colleagues across the charity. The ideal candidate will possess substantial experience working with high-net-worth individuals in either the charity or corporate sector, a proven track record in engaging high-value charitable Trusts and Foundations, and proficiency in strategic planning, proposal writing, and budget management. They should also have a comprehensive understanding of data protection and relevant legislation within the charitable sector, along with a history of team management and impact report writing. We are looking for someone with a deep alignment to the mission, objectives, and values of the Royal British Legion. You should exhibit strong planning skills, exceptional communication, and influencing abilities, as well as the flexibility to work both collaboratively and independently. Commercial acumen, organisational prowess, IT proficiency, and discretion in handling confidential information are essential. Prior experience in the charitable sector is preferred. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. Closing Date: 17th January 2024. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .

Job Title: Community Fundraiser, East Kent (Interim Maternity Cover 12 months) Region: Homebased Directorate: Fundraising Contract: 12-month Fixed Term Contract, Full Time, 35 hours per week Salary: £26,588 to £30,385 per annum. Depending on experience The Role At the Royal British Legion, we believe in building on potential. As a Community Fundraiser for East Kent your ability to coordinate Poppy Appeal activity in your area could have a real impact on people's lives. At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them. We are the country's largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed. As a Community Fundraiser you will be responsible for ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise the impact of the appeal. You will manage day-to-day relationship with supporters ensuring all financial activity is cost effective and compliant, whilst also ensuring that all supporters have a great experience whilst supporting the Legion. If successful, the main duties of your role will be: Manage the activity of a range of local supporters and partners (Poppy Appeal Organisers, other volunteers, regional corporates, and organisations) in order to achieve income budget/forecast Identity, plan and monitor progress of key activity Manage an agreed number of relationships across your area, ensuring that your supporters have the tools, resources, and support necessary to maximise their fundraising activity Develop and support a portfolio of regional corporatepartnerships Recruit and induct new Poppy Appeal Organisers(PAO) Carry out PR/media activity with support from the Regional PRteam Represent the legion locally carrying out engagement activity and providing updates to keystakeholders Highly motivated and with excellent communication, you'll be experienced in building effective relationships and developing commercial opportunities with key corporate and community stakeholders. You will have proven experience of working closely with volunteers, as well as experience in developing relationships with local businesses. The position is a home based and the successful applicant will be expected to live within or near the regional area. A full driving licence with access to a car is required and that you are adaptable in your approach, with the flexibility to work some evenings and weekends when necessary. This role will also on a few occasions involve attending meetings outside of area for training and regional seminars. About the Royal British Legion - Careers in Fundraising Across the country, in every city and on every street, the RBL is there to support our Armed Forces community. With over 200 employees, our Fundraising teams form an important part of this pack. Their passion and collaboration bring in millions of pounds every year. Money that goes on to improve and change the lives of this community. It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive. As a directorate we commit to ensuring our supporters feel valued, and driven to deliver fundraising that is effective, agile and sector leading. We do this by putting supporters at the heart of everything we do, and by embedding a learning culture in our teams where process improvement and innovation are embraced and celebrated. So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you'll find a role here that works for you, with career opportunities right across the UK. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please click 'Apply Online' Closing date for this role is: 2nd January 2023 We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

The Role At the Royal British Legion, we believe in building on potential. The Membership Engagement Team provides support to our branches and membership and our Membership Engagement Officers enable this Team to be the best they can. At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them. We are the country's largest Armed Forces charity, with 180,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed. The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion's Membership handbook and policies. We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills who can both support and challenge. The MEO also provides organisational support, advice and information to our members, and works closely with County Committees, membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries. The role requires evening and weekend work. This role is home based but requires travel throughout the region and occasional travel to London and other national locations for meetings. You must live in or near the area of responsibility covered by the role. The role requires a full driving licence. Please provide a supporting statement in your applications which demonstrates how you meet the criteria for this role. About the Royal British Legion - Membership Across the country, in every city and on every street, the RBL is there to support our Armed Forces community. We formed in 1921 and our 180,000-strong membership continues to play a significant role in our work; from being our ambassadors within local communities to working with our welfare teams to provide support to beneficiaries who are socially isolated. Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Team are out and about across their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you'll find a role here that works for you, with career opportunities right across the UK. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please click 'Apply Online' Closing date for this role is: Sunday 11th December 2022 Interviews: Thursday 15th and Friday 16th December 2022

Job Title: Sous Chef Region: National Memorial Arboretum, Staffordshire Directorate: Remembrance Contract: Permanent, Full Time, 40 Hours Per Week Salary: £27,030 to £28,416 (including Market Supplement of £2,087) The Role At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people s lives. The Arboretum is the UK s year-round centre of Remembrance and part of the Royal British Legion. At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them. We are the country s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it s needed. As a Sous Chef you will be responsible for operating within two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, pop up Foodservice outlets within the grounds of the Arboretum and hospitality. If successful, the main duties of your role will be: To support the Executive Head Chef in the delivery of the Food Services Strategy. Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients. To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef. To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef. To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control.. To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible. To help ensure that all members of staff adhere to both statutory regulations and NMA s policies on food safety and health and safety within all catering areas. Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met. Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on 5 days out of 7 basis. About the National Memorial Arboretum The Arboretum is the UK s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site. In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre. Our Values and Behaviours Does the following describe you? A desire to provide great customer service Enjoy and thrive in working in teams and with others Passionate about supporting the ongoing development of the Arboretum Come to work each day to be the best you can and to learn and develop An encourager, eager to share your knowledge and experience to help others If so, then we would like you hear from you . Diversity Statement We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation. We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact. How to Apply Please click Apply Online Closing date for this role is: 3rd August 2022 We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Job title: Outreach Service Regional Lead, North Region: North of England (Home-based) Directorate: Operations Contract: Permanent. Full Time, 35 hours per week Salary: £34,000 to £36,000 gross per annum About The Royal British Legion Careers in Advice and Welfare Across the country, in every city and on every street, the Legion is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed. Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community. Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living, or social support - working in these teams means the time you'd spend with those who need our help, and the advice you'd offer, could have a profound effect on their lives. It's this mission, this scale, this challenge, and the values we all live by, that makes the Legion such a fulfilling place to thrive. We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we've invested in multi-channel support services. So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you'll find a role here that works for you, with career opportunities right across the UK. The Role To lead the delivery of the Regional Outreach Service, providing supervision and guidance to Regional Outreach Officers and to act as Designated Safeguarding Lead for the team. The service provides holistic, person-centred support, advice and advocacy to vulnerable individuals and families, with multiple complex needs (including Addiction and Dependency, Mental Health, Domestic Violence, Homelessness, Offending history, Relationship and Family breakdown), to find practical and sustainable ways to make positive changes, achieve their potential and lead fulfilling lives. A relevant sector qualification or recent and significant demonstrable experience is required, in relation to: Housing and Homelessness, Criminal Justice, Mental Health, Domestic Violence, Addiction and Dependency, or Safeguarding. Supervisory/Line management/Service management experience essential. Please note this role is home-based with some requirements to travel across geographical area and wider area (in line with government guidance in relation to Co-Vid19). This job requires a DBS at an Enhanced Level. As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please apply by clicking 'Apply online'. Closing date for this role is: Sunday 19th December. Interviews: Thursday 6th January and Friday 7th January 2022.

Job title: Sales Administrator Region: Aylesford Directorate: Fundraising Contract: 6 Month Maternity Cover. Full Time, 35 hours per week Salary: £18,593 to £20,100 gross per annum About The Royal British Legion Careers in Fundraising Across the country, in every city and on every street, the Legion is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed. With over 200 employees, our Fundraising teams form an important part of this pack. Their passion and collaboration bring in millions of pounds every year. Money that goes on to improve and change the lives of this community. It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive. As a directorate we commit to ensuring our supporters feel valued, and driven to deliver fundraising that is effective, agile and sector leading. We do this by putting supporters at the heart of everything we do, and by embedding a learning culture in our teams where process improvement and innovation are embraced and celebrated. So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you'll find a role here that works for you, with career opportunities right across the UK. The Role We have an exciting Sales Administrator maternity cover opportunity within our Operations team at the Royal British Legion. The post holder will be responsible for supporting the delivery of the operational and sales retail strategy for Physical retail sales, wholesale customers and sports team income. To help coordinate the management of the Poppy Shop retail sales and to oversee all customer service activity internally and through the 3rd party Customer Response Centre (CRC). You will be the first point of contact for escalated customer queries and complaints and assist with the daily administrative tasks and processes of the Operations team and the wider Product & Trading team. Please note this role is base at our Aylesford Office, which is located at Royal British Legion Village Hall Road, ME20 7NL, though flexible hybrid working is available and will be agreed during the interview. As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please apply by clicking 'Apply online'. Closing date for this role is: Sunday 19 th December 2021. We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Job title: Community Fundraiser, North West London Region: London Directorate : Fundraising Contract: Permanent. Full Time, 35 hours per week Salary: £23,800 to £26,000 gross per annum plus £4,452 London Weighting About The Royal British Legion Careers in Fundraising Across the country, in every city and on every street, the Legion is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed. With over 200 employees, our Fundraising teams form an important part of this pack. Their passion and collaboration bring in millions of pounds every year. Money that goes on to improve and change the lives of this community. It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive. As a directorate we commit to ensuring our supporters feel valued, and driven to deliver fundraising that is effective, agile and sector leading. We do this by putting supporters at the heart of everything we do, and by embedding a learning culture in our teams where process improvement and innovation are embraced and celebrated. So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you'll find a role here that works for you, with career opportunities right across the UK. The Role We are looking for an enthusiastic and commercially minded professional with previous experience of paid or voluntary fundraising and business development, to work in partnership with and support local staff and dedicated front-line volunteers, to raise the profile of the Poppy Appeal and to maximise income generated in this geographical region. The position is office based, however the successful applicant will be expected to live within or near NW London. Since the Covid pandemic The RBL has a adopted a hybrid working approach which enables staff to flow between various work sites; including home. Highly motivated and with excellent communication, presentation and interpersonal skills, you'll be experienced in building effective relationships and developing commercial opportunities with key corporate and community stakeholders. You will have proven experience of working closely with volunteers, be able to recruit, develop and motivate them as well as experience in recruiting the support of and developing relationships with local businesses using your influential yet collaborative style. Knowledge of the Armed Forces would be an advantage, a full driving licence with access to a car is preferred and that you are adaptable in your approach, with the flexibility to work some evenings and weekends when necessary. Please note this role is based at our Head Office, which is located at 199 Borough High Street, Southwark, London SE1 1AA As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please apply by clicking 'Apply online'. Closing date for this role is: Sunday 19 th December 2021.

Job title: Membership Support Officer, National Formations Region: London or home-based Directorate : Membership Support Officer Contract: 12-month fixed-term basis. Full time, 35 hours per week Salary: £25,000 to £28,000 plus £4,452 London Weighting, if applicable About The Royal British Legion Across the country, in every city and on every street, RBL is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed. It's this mission, this scale, this challenge, and the values we all live by, that makes RBL such a fulfilling place to thrive. If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you'll find a role here that works for you, with career opportunities right across the UK. The Role This is an exciting opportunity to join our central membership team, where you will provide advice and support to the National Branches District and the Women's Section. You will ensure that the branches comply with Legions policies and procedures and charity law, as well as providing advice on governance and co-ordinate the services including membership branch compliance such as submission of accounts and training. You will also work the membership management teams in the delivery of Legion strategy and engaging with the membership to secure their involvement. You will manage the Membership Support Administrator and provide excellent customer service to our members and implement strategies to engage with very different groups of members in view to maintain and strengthen our National Formations. You will have excellent customer service and communication skills, with the ability to build up successful relationships with a wide variety of stakeholders. You will also have excellent organisational and planning skills with the ability to manage and resolve a number of issues at the same time. This position can be based in our office or home based, with some requirement to work in central London. Please note if office based this will at our London Office which is located at Royal British Legion, Haig House, 199 Borough High Street, London SE1 1AA. As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please apply by clicking 'Apply online'. Closing date for this role is: Monday 3 rd January 2022. We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Job title: Community Fundraiser, North West London Region: London Directorate : Fundraising Contract: Permanent. Full Time, 35 hours per week Salary: £23,800 to £26,000 gross per annum plus £4,452 London Weighting About The Royal British Legion Careers in Fundraising Across the country, in every city and on every street, the Legion is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed. With over 200 employees, our Fundraising teams form an important part of this pack. Their passion and collaboration bring in millions of pounds every year. Money that goes on to improve and change the lives of this community. It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive. As a directorate we commit to ensuring our supporters feel valued, and driven to deliver fundraising that is effective, agile and sector leading. We do this by putting supporters at the heart of everything we do, and by embedding a learning culture in our teams where process improvement and innovation are embraced and celebrated. So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you'll find a role here that works for you, with career opportunities right across the UK. The Role We are looking for an enthusiastic and commercially minded professional with previous experience of paid or voluntary fundraising and business development, to work in partnership with and support local staff and dedicated front-line volunteers, to raise the profile of the Poppy Appeal and to maximise income generated in this geographical region. The position is office based, however the successful applicant will be expected to live within or near NW London. Since the Covid pandemic The RBL has a adopted a hybrid working approach which enables staff to flow between various work sites; including home. Highly motivated and with excellent communication, presentation and interpersonal skills, you'll be experienced in building effective relationships and developing commercial opportunities with key corporate and community stakeholders. You will have proven experience of working closely with volunteers, be able to recruit, develop and motivate them as well as experience in recruiting the support of and developing relationships with local businesses using your influential yet collaborative style. Knowledge of the Armed Forces would be an advantage, a full driving licence with access to a car is preferred and that you are adaptable in your approach, with the flexibility to work some evenings and weekends when necessary. Please note this role is based at our Head Office, which is located at 199 Borough High Street, Southwark, London SE1 1AA As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please apply by clicking 'Apply online'. Closing date for this role is: Sunday 19th December 2021.

Job title: Programme Manager Region: London or home-based Directorate : Transformation office Contract: Permanent. Full Time, 35 hours per week Salary: Circa £45,000 gross per annum plus £4,452 London Weighting Allowance, if applicable About The Royal British Legion Across the country, in every city and on every street, RBL is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed. It's this mission, this scale, this challenge and the values we all live by, that makes RBL such a fulfilling place to thrive. If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you'll find a role here that works for you, with career opportunities right across the UK. The Role We are looking for an experienced Programme Manager to join our Transformation Office to support and successfully deliver the Royal British Legions strategic ambitions. Our change portfolio encompasses programmes across people, processes, technology, and culture. Professionally qualified in project/programme management you will have experience of successfully delivering end to end programme management including defining resources, securing project teams and matrix management. You will be able to demonstrate that you can work on your own initiative and be comfortable in working in a geographically dispersed matrix environment supporting several programme sponsors at any one time. In addition, you will possess excellent communication, problem solving and influencing skills and be confident liaising with Senior Leaders including Trustees. The post holder will also contribute to building Programme Management and Change maturity across the organisation ensuring continuous improvement to maximise programme and project success. As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. Diversity Statement We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. It's because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It's why we make sure that you have the opportunities you need to learn and develop. It's why we're invested in making RBL a truly inclusive place to work, where everyone can be themselves. It's why you're welcome, whoever you might be. It's why we welcome applications from people with diverse backgrounds and experiences. How to Apply Please apply by clicking 'Apply online' Closing date for this role is: Wednesday 8 th December 2021. We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.