Miller Homes Limited

About the role Site Manager Glasgow, Scotland West Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Site Manager who will play a key role in ensuring that all aspects of the development are delivered to meet specified financial, quality, construction and safety targets and standards. RESPONSIBILITIES: Ensure all labour on site including direct and sub-contract carry out their activities in accordance with the build programme. Ensure all site activities, direct labour and sub-contract packages are carried out in strict accordance with the 'Construction Phase Health & Safety Plan'. Ensure, in liaison with the Commercial department, that all orders for materials, services and sub-contractors are in place and called off as required. Together with Contracts Manager, maintain communication with Senior Directors REQUIREMENTS: Previous experience in a Site Manager / Senior Site Manager role within housebuilding NVQ construction, Level 4 or above, or qualified by experience Drive and ambition to win internal and external awards, e.g. NHBC, SH&E awards, Considerate Contractor Able to oversee a site team WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 25% bonus How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications only successful candidate will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin D.O.B dd/mm/yyyy Gender Disabled Nationality / citizenship

Senior Engineer Salary: £Competitive Location: Edinburgh Posting date: 07 May 2025 2022-03 03-30 Miller Homes About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We wish to recruit a Senior Engineer to join our technical team based in our Scotland East office reporting to the Engineering Manager. You will be key in the delivery of procurement of services, surveys and technical reports to support the land team on assessments for new site acquisitions. You will be confident in progressing and answering queries relating to all engineering matters regarding planning, building regulation and regulatory requirements. A key part of this role is being able to drive consultants to meet deadlines without compromising on quality of information, to enable procurement and site starts are achieved according to programme. What you will do: Support the Engineering Manager & Design Manager with appraisals for development opportunities, instructing all required due diligence and advising on development constraints and 'abnormal' items requiring commercial provisions. Support the Design Manager and Engineering Manager in the resolution of engineering issues as part of the planning application process and the discharge of conditions. Manage the design of ground works and infrastructure, including roads, sewers, and utilities. Maintain a continuous process of evaluation of consultant's performance and design capabilities to ensure that they meet deadlines, whilst following best practice, and always with value engineering at the forefront of design. Attend site and lead on relevant technical meetings relating to the procurement and approval of site infrastructure. Establish good working relationships with Site staff and all departments to ensure developments are constructed as intended and to offer feedback where it adds value-always seeking opportunities to improve. Secure various statutory Technical Consent in a timely manner. Develop and maintain good working relationships with Local Authorities and other external bodies Progress adoption for roads and sewers on closed legacy developments to reduce the business's bond limit with the NHBC. Ensure familiarity with Safety, Health and Environmental policies and comply with employee responsibilities. What you will have: Preferably extensive experience in a similar Engineering role in the housebuilding or engineering consultancy sector. Qualified to HNC/Degree level or equivalent, preferably in Civil Engineering. Be familiar with engineering software tools like Windes and PDS, although not essential. Be knowledgeable in the latest engineering regulatory requirements in housebuilding. Excellent attention to detail particularly when reviewing and approving technical documentation. A strong network of engineering related consultants, Local Authorities, and utility providers in the local area. Good communication and observation skills, along with a willingness to learn. Commercial awareness. Good time management. Ability to prioritise tasks to meet changing business needs. IT literate. You must have good literacy skills in AutoCAD and use Microsoft Excel. These are illustrative duties and the job holder will be expected to become involved in a range of work to enable the department to respond effectively to the requirements of the Company. . How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Wrong file type. Please check and try again Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin Other - please specify: D.O.B dd/mm/yyyy Gender Disabled Please state the nature of the disability: Nationality / citizenship

About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our Customer Services team based in our South West region reporting to the Regional Customer Services Manager. This is a critical frontline role and you will be the custodian of the customer journey. You will be the customers' key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes' service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide line management and guidance to our customer service technicians. You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and /or a good understanding of identifying and managing remedial works within the new homes industry. You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential. What you will do: To be the owner of the customer journey post completion, delivering a world class customer experience Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder To liaise with your colleagues from customer services, production and sales functions to gain knowledge and understanding of relevant developments and customers Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard. Provide clear written communication to customers, contractors and colleagues, managing needs and expectations appropriately To act professionally at all times with the company name and charter in mind Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Millers complaints and resolution procedures Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary. Build a thorough knowledge of Miller House types and construction processes Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times About You: Hold a full UK driving license Trustworthy, honest and provide excellent feedback Able to deal with difficult customers, clients and situations calmly and professionally Sound commercial awareness Controlled Smart and professional personal appearance Confident communicator both verbally and written Dignified Understanding of the New Homes Quality Code Experience of customer contact through all communication media Experience of client and company confidentiality Knowledge of residential property and our competitors is essential Experience with RSL liaison Knowledge of construction including PMA awareness is essential General knowledge of NHBC Technical Requirements/Guidelines essential Computer literate (especially Word & Excel) with good administrative skills How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin D.O.B dd/mm/yyyy Gender Disabled Nationality / citizenship

About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Scotland East Region. This is a critical frontline role and you will be the custodian of the customer journey. You will be the customers' key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes' service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide guidance to our customer service technicians. You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and /or a good understanding of identifying and managing remedial works within the new homes industry. You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential. What you will do: To be the owner of the customer journey post completion, delivering a world class customer experience Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder To liaise with your colleagues from customer services, production and sales functions to gain knowledge and understanding of relevant developments and customers Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard Provide clear written communication to customers, contractors and colleagues, managing needs and expectations appropriately To act professionally at all times with the company name and charter in mind Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat visits. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Miller Homes complaints and resolution procedures Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary. Build a thorough knowledge of Miller Homes house types and construction processes About You: Hold a full UK driving license Trustworthy, honest and provide excellent feedback Able to deal with difficult customers, clients and situations calmly and professionally Sound commercial awareness Controlled Smart and professional personal appearance Confident communicator both verbally and written Dignified Understanding of the New Homes Quality Code Experience of customer contact through all communication media Experience of client and company confidentiality Knowledge of residential property and our competitors is essential Experience with RSL liaison Knowledge of construction including PMA awareness is essential General knowledge of NHBC Technical Requirements/Guidelines essential Computer literate (especially Word & Excel) with good administrative skills How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin D.O.B dd/mm/yyyy Gender Disabled Nationality / citizenship