SPEAR

The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of SPEAR s Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation. The role plays a critical part in supporting SPEAR s homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners. Through effective system administration, user support, and data governance, the role helps ensure that SPEAR can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness.

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported? We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness. Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe. You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals. Working closely with colleagues across the service, you will: Maintain accurate records and case notes Communicate clearly with the wider team Deliver effective handover between shifts to ensure continuity of care and support Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace. This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.