JOB TITLE:Product Owner, Strategic Trade Flow, Markets Platform LOCATIONS:London HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About the Strategic Trade Flow (STF) Lab The STF Lab, part of the Markets Platform, was established to drive the successful delivery of the Murex Migration Programme (MMP) while simultaneously enhancing our business-as-usual (BAU) capabilities. Our mission is to evolve and strengthen the strategic Murex application, enabling a broader range of products and processes that MMP will introduce. Our team is structured into two dedicated product groups:Core Trade Management, which supports trade booking across Murex (FX & Commodities) and Summit (Rates & Credit); andFinancing & Collateral, which manages the Apex repo system and Colline for collateral management. As part of MMP, Summit, Apex, and Colline will be consolidated into the Murex platform, aligning with our goals of application rationalisation, cost efficiency, technology simplification, and improved risk management. While transformation is a key focus, we're equally committed to maintaining a resilient and stable BAU environment to support ongoing business and client needs. As we continue to scale the Lab, we're investing in automation (e.g., release testing) and engineering excellence to future-proof our technology landscape and ensure we're well-positioned to adapt to the evolving demands of the market. About This Opportunity The purpose of the Product Owner is the overall ownership for a single product backlog which contains 2-3 features, journeys or technology components. They are typically a Lab or Team Lead (containing 2-3 Feature or Component teams), reporting into the Business Platform Lead or Lab Lead. This role is responsible to oversee the release of incremental value within an overall product, with the primary aim of delivering value to customers and partners by ensuring the team focuses on the right priorities. Role responsibilities: Supports development of Lab or Team Objectives and Key Results and provides product performance and benefits realisation data Defines user-stories at Lab or Team level to meet customer needs Works with Customer Journey Manager to analyse user stories for customer journey improvements Shapes Product vision and roadmap at Lab or Team level Prioritises, refines and manages Lab or Team Product backlog Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO's are accountable but activities to be delivered by the whole 'team'. Plays a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods Works with Integrators when change is particularly large Additional responsibilities for Technical Lab or Team Product Owners: Owns and manages the product backlog for a Group-wide technology asset Develops technical design for the product Delivers against a product budget, performing financial and data analysis Manages all product risk Defines the segmentation and supplier strategy Environment Planning and other technical activities What You'll Need Strong understanding of the Markets Platform, Finance, Risk, Markets Operations and Engineering to ensure the intended user experience, and journey or process design, is accurately represented. In-depth Product knowledge of Interest Rates Swaps and/or Money Market products including the trade lifecycle and how trades traverse the Markets Platform stack and beyond. Broad Capital markets knowledge, and understanding of treasury products and capabilities and strong experience of working on large multi-year implementations Experience of migrating desks/products from one system to another or within a single system, as part of major project transformation (Highly Desirable) Experience and familiarity with Murex (Highly Desirable) About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours!Join us and grow with purpose.
Aug 15, 2025
Full time
JOB TITLE:Product Owner, Strategic Trade Flow, Markets Platform LOCATIONS:London HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About the Strategic Trade Flow (STF) Lab The STF Lab, part of the Markets Platform, was established to drive the successful delivery of the Murex Migration Programme (MMP) while simultaneously enhancing our business-as-usual (BAU) capabilities. Our mission is to evolve and strengthen the strategic Murex application, enabling a broader range of products and processes that MMP will introduce. Our team is structured into two dedicated product groups:Core Trade Management, which supports trade booking across Murex (FX & Commodities) and Summit (Rates & Credit); andFinancing & Collateral, which manages the Apex repo system and Colline for collateral management. As part of MMP, Summit, Apex, and Colline will be consolidated into the Murex platform, aligning with our goals of application rationalisation, cost efficiency, technology simplification, and improved risk management. While transformation is a key focus, we're equally committed to maintaining a resilient and stable BAU environment to support ongoing business and client needs. As we continue to scale the Lab, we're investing in automation (e.g., release testing) and engineering excellence to future-proof our technology landscape and ensure we're well-positioned to adapt to the evolving demands of the market. About This Opportunity The purpose of the Product Owner is the overall ownership for a single product backlog which contains 2-3 features, journeys or technology components. They are typically a Lab or Team Lead (containing 2-3 Feature or Component teams), reporting into the Business Platform Lead or Lab Lead. This role is responsible to oversee the release of incremental value within an overall product, with the primary aim of delivering value to customers and partners by ensuring the team focuses on the right priorities. Role responsibilities: Supports development of Lab or Team Objectives and Key Results and provides product performance and benefits realisation data Defines user-stories at Lab or Team level to meet customer needs Works with Customer Journey Manager to analyse user stories for customer journey improvements Shapes Product vision and roadmap at Lab or Team level Prioritises, refines and manages Lab or Team Product backlog Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO's are accountable but activities to be delivered by the whole 'team'. Plays a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods Works with Integrators when change is particularly large Additional responsibilities for Technical Lab or Team Product Owners: Owns and manages the product backlog for a Group-wide technology asset Develops technical design for the product Delivers against a product budget, performing financial and data analysis Manages all product risk Defines the segmentation and supplier strategy Environment Planning and other technical activities What You'll Need Strong understanding of the Markets Platform, Finance, Risk, Markets Operations and Engineering to ensure the intended user experience, and journey or process design, is accurately represented. In-depth Product knowledge of Interest Rates Swaps and/or Money Market products including the trade lifecycle and how trades traverse the Markets Platform stack and beyond. Broad Capital markets knowledge, and understanding of treasury products and capabilities and strong experience of working on large multi-year implementations Experience of migrating desks/products from one system to another or within a single system, as part of major project transformation (Highly Desirable) Experience and familiarity with Murex (Highly Desirable) About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours!Join us and grow with purpose.
About this opportunity We are looking for a qualified company secretary with extensive listed experience or a lawyer with significant experience as a governance professional to join the Group Secretariat. The role supports the Head of Board Governance and Operations in delivering board, committee and executive governance and meetings for Lloyds Banking Group. You'll be versatile, proactive and have outstanding writing skills and be able to work quickly to deliver accurate work. A sound understanding of the overall legal and regulatory environment in which the Group operates is required and you'll be capable of providing pragmatic advice to board members and senior executives. You'll get a unique and exciting opportunity to gain insight across Group Secretariat, establish relationships and play a key role in the delivery of first-class governance service to the board, board committees and executive committees, ensuring that they meet corporate governance, legal and regulatory requirements. What you'll be doing supporting with the end-to-end corporate governance, delivery and risk management relating to board, board committees and executive committee meetings, agendas and papers act as Secretary to standing or ad hoc board or executive committee, and provide end to end governance support to Chair and executive management support the Head of Board Governance and Operations in providing excellent core corporate governance knowledge and skills across the suite of secretariat activities support in the development, review and practical implementation of technical governance and operational processes as relevant to the delivery of board, committee and executive governance drive efficiency, innovation and continuous improvement, including through use of technology, in the delivery of governance and operations to support board, committee and executive governance working with colleagues across the wider Legal & Secretariat function to contribute to and coordinate on adhoc / special projects The role reports to the Head of Board Governance and Operations. Why Lloyds Banking Group? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified company secretary (ACG or equivalent) or lawyer with significant post qualification experience as a governance Professional Experience of acting as board or committee Secretary, including considerable minuting experience Detailed knowledge of the Companies Act 2006, the UKLA Listing, Disclosure and Transparency Rules and the UK Corporate Governance Code Senior Company Secretarial experience in a FTSE 100 listed company, preferably in the financial services industry Excellent interpersonal skills with ability to build good team relationships; and Confident and credible communicator About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.
Aug 13, 2025
Full time
About this opportunity We are looking for a qualified company secretary with extensive listed experience or a lawyer with significant experience as a governance professional to join the Group Secretariat. The role supports the Head of Board Governance and Operations in delivering board, committee and executive governance and meetings for Lloyds Banking Group. You'll be versatile, proactive and have outstanding writing skills and be able to work quickly to deliver accurate work. A sound understanding of the overall legal and regulatory environment in which the Group operates is required and you'll be capable of providing pragmatic advice to board members and senior executives. You'll get a unique and exciting opportunity to gain insight across Group Secretariat, establish relationships and play a key role in the delivery of first-class governance service to the board, board committees and executive committees, ensuring that they meet corporate governance, legal and regulatory requirements. What you'll be doing supporting with the end-to-end corporate governance, delivery and risk management relating to board, board committees and executive committee meetings, agendas and papers act as Secretary to standing or ad hoc board or executive committee, and provide end to end governance support to Chair and executive management support the Head of Board Governance and Operations in providing excellent core corporate governance knowledge and skills across the suite of secretariat activities support in the development, review and practical implementation of technical governance and operational processes as relevant to the delivery of board, committee and executive governance drive efficiency, innovation and continuous improvement, including through use of technology, in the delivery of governance and operations to support board, committee and executive governance working with colleagues across the wider Legal & Secretariat function to contribute to and coordinate on adhoc / special projects The role reports to the Head of Board Governance and Operations. Why Lloyds Banking Group? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Qualified company secretary (ACG or equivalent) or lawyer with significant post qualification experience as a governance Professional Experience of acting as board or committee Secretary, including considerable minuting experience Detailed knowledge of the Companies Act 2006, the UKLA Listing, Disclosure and Transparency Rules and the UK Corporate Governance Code Senior Company Secretarial experience in a FTSE 100 listed company, preferably in the financial services industry Excellent interpersonal skills with ability to build good team relationships; and Confident and credible communicator About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.
JOB TITLE:140237 Associate Director - Asset Management LOCATIONS:London HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office in London. About This Opportunity Step into a high impact role at the heart of our Institutional Coverage business. As an Associate Director in our Asset Management client coverage team, you'll be joining a fast paced, growth focused environment that spans the UK and North America. This is your chance to shape the future of a thriving franchise by connecting clients with the full breadth of our capabilities-from investment banking products to tailored financial solutions. You'll manage a portfolio of high profile asset managers and work alongside a Relationship Director to deepen existing relationships and forge new ones. With exposure to a diverse and evolving sector, this role offers a unique opportunity to influence strategy, drive innovation and deliver meaningful outcomes for our clients. Once up to speed with the broader portfolio, you'll be given the opportunity to: Support the Director in managing and growing a portfolio of high-profile Asset Management clients, with potential to lead relationships. Collaborate with product partners on live transactions (e.g. Securitisations, RCFs) and strategic pitches. Drive portfolio development by identifying new business opportunities and implementing tailored solutions. Oversee portfolio maintenance, including client strategy, lead generation, finance, and remediation initiatives. Guide Associates through the annual credit renewal process and ensure alignment with risk and policy standards. Coordinate timely responses to client queries and ensure legal documentation meets credit and compliance requirements. Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's crafting finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What we need from you? Clients and Products Knowledge - a general understanding of Asset Managers types and their strategies Good understanding of Investment Banking products, relevant for this sector, including Financial Markets (FX, Rates, Repo) and Structured products. Familiarity with legal documentation and their differences (ISDA, CDEA, GMRA etc) Conscientious and disciplined in your approach to work, confident in handling several opposing priorities Collaboration - a great teammate who can take the broader view for the benefit of those they work with Communication - ability to communicate effectively across different audiences Risk Management and Control - Risk-conscious and care in identifying, assessing, and mitigating risks About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch.We'd love to hear from you.
Aug 13, 2025
Full time
JOB TITLE:140237 Associate Director - Asset Management LOCATIONS:London HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office in London. About This Opportunity Step into a high impact role at the heart of our Institutional Coverage business. As an Associate Director in our Asset Management client coverage team, you'll be joining a fast paced, growth focused environment that spans the UK and North America. This is your chance to shape the future of a thriving franchise by connecting clients with the full breadth of our capabilities-from investment banking products to tailored financial solutions. You'll manage a portfolio of high profile asset managers and work alongside a Relationship Director to deepen existing relationships and forge new ones. With exposure to a diverse and evolving sector, this role offers a unique opportunity to influence strategy, drive innovation and deliver meaningful outcomes for our clients. Once up to speed with the broader portfolio, you'll be given the opportunity to: Support the Director in managing and growing a portfolio of high-profile Asset Management clients, with potential to lead relationships. Collaborate with product partners on live transactions (e.g. Securitisations, RCFs) and strategic pitches. Drive portfolio development by identifying new business opportunities and implementing tailored solutions. Oversee portfolio maintenance, including client strategy, lead generation, finance, and remediation initiatives. Guide Associates through the annual credit renewal process and ensure alignment with risk and policy standards. Coordinate timely responses to client queries and ensure legal documentation meets credit and compliance requirements. Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's crafting finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What we need from you? Clients and Products Knowledge - a general understanding of Asset Managers types and their strategies Good understanding of Investment Banking products, relevant for this sector, including Financial Markets (FX, Rates, Repo) and Structured products. Familiarity with legal documentation and their differences (ISDA, CDEA, GMRA etc) Conscientious and disciplined in your approach to work, confident in handling several opposing priorities Collaboration - a great teammate who can take the broader view for the benefit of those they work with Communication - ability to communicate effectively across different audiences Risk Management and Control - Risk-conscious and care in identifying, assessing, and mitigating risks About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch.We'd love to hear from you.
JOB TITLE: Lead Infrastructure Specialist LOCATION(S): Leeds, Manchester or Edinburgh HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations. About this Opportunity This is an exciting opportunity to join Networks Services during a transformative period for Networks, all while working in an inclusive, collaborative team that values your growth and ideas. This is a Senior Infrastructure Specialist role leading the Voice Networks team within Network Services (which is part of the Core Infrastructure platform). Our mission is to provide network services that are always on, secure and ready for tomorrow. Supporting the Group and the wider UK in driving forward the sustainability agenda is a key focus. Our mission entails a journey to transform our core technology architecture and enhance the technical capabilities of our colleagues whilst embedding DevOps and Agile working practices to enable feature teams to increase autonomy and effectiveness. As Lead a team of Voice Specialists you will: Design, develop and integrate voice solutions and services to achieve our goals. Promote and enable the continuous enhancement of networks processes through automation and orchestration. Identify opportunities to reduce operating and change costs, enhance change accuracy, and adopt innovative approaches to how we deliver change and service. Act as a technical leader within the team, sharing your experience and expertise. You will be a mentor and influence a culture of continuous improvement. Ensure our people and processes are prepared for the future. By aligning with bank and network strategies, you will contribute to how we transform Networks. Bring consideration and confidence to complex voice solution decisions, ensuring alignment with industry practices and group technology policies to ensure solutions are engineered to be reliable, scalable, performant, accessible, and secure. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Experience of leading an engineering team. Managing risk, meeting security standards, and prioritising the need to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. Excellent communication and collaboration skills. Experience creating and maintaining product roadmaps, managing down technical debt, maintaining the health of production instances and creating the space to develop the skills needed by the target technology architecture. Abilities in ownership, for unblocking technical challenges and having a forward view to prove new patterns and technical solutions ready for full use. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Aug 13, 2025
Full time
JOB TITLE: Lead Infrastructure Specialist LOCATION(S): Leeds, Manchester or Edinburgh HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations. About this Opportunity This is an exciting opportunity to join Networks Services during a transformative period for Networks, all while working in an inclusive, collaborative team that values your growth and ideas. This is a Senior Infrastructure Specialist role leading the Voice Networks team within Network Services (which is part of the Core Infrastructure platform). Our mission is to provide network services that are always on, secure and ready for tomorrow. Supporting the Group and the wider UK in driving forward the sustainability agenda is a key focus. Our mission entails a journey to transform our core technology architecture and enhance the technical capabilities of our colleagues whilst embedding DevOps and Agile working practices to enable feature teams to increase autonomy and effectiveness. As Lead a team of Voice Specialists you will: Design, develop and integrate voice solutions and services to achieve our goals. Promote and enable the continuous enhancement of networks processes through automation and orchestration. Identify opportunities to reduce operating and change costs, enhance change accuracy, and adopt innovative approaches to how we deliver change and service. Act as a technical leader within the team, sharing your experience and expertise. You will be a mentor and influence a culture of continuous improvement. Ensure our people and processes are prepared for the future. By aligning with bank and network strategies, you will contribute to how we transform Networks. Bring consideration and confidence to complex voice solution decisions, ensuring alignment with industry practices and group technology policies to ensure solutions are engineered to be reliable, scalable, performant, accessible, and secure. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Experience of leading an engineering team. Managing risk, meeting security standards, and prioritising the need to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. Excellent communication and collaboration skills. Experience creating and maintaining product roadmaps, managing down technical debt, maintaining the health of production instances and creating the space to develop the skills needed by the target technology architecture. Abilities in ownership, for unblocking technical challenges and having a forward view to prove new patterns and technical solutions ready for full use. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Associate Director, Commercial Banking Coverage Development Posted Today Permanent 140934 Bristol, Birmingham, Edinburgh, Leeds, Manchester JOB TITLE:Associate Director, Commercial Banking Coverage Development LOCATION (s): Bristol, Birmingham, Manchester, Edinburgh and Leeds HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at your local office. About the opportunity Are you ready to take your career to new heights? Are you passionate about delivering initiatives to benefit our clients and colleagues? We're looking for an Associate Director, Commercial Banking Coverage (CBC) Development within Business and Commercial Banking (BCB) - Commercial Banking Coverage, where you can play a key role in shaping the future of our Relationship Management channel by supporting critical client move activities, optimizing our operating model and delivering enablers that drive growth and efficiency for our client facing teams. The CBC Development team sits within Commercial Banking Coverage Direct, which is a remote relationship channel, which proactively supports clients and helps them to grow, but this role will work at an enterprise level across both CBC and BCB as required. Our small team are enabled by colleagues who feel empowered, can test new ways of working, operate at pace and can deliver great client and colleague outcomes. This role offers excellent opportunities for personal growth and professional advancement. Support the shaping and execution of client move activities and business initiatives, aligning to our target operating model and bring our strategic plans to life Act as the voice of the CBC business, representing both client and colleague, influencing and collaborating with BCB and Group stakeholders Effectively communicate priorities, shaping meaningful actions and plans by collaborating with stakeholders through proposals, business cases, working groups and presentational materials Be curious, tenacious and adaptable in driving great outcomes for our business, delivering both directly and influencing others What you'll need To be successful in this role, you'll need to be proactive, adaptable, take initiative and demonstrate delivery at a national level, with client and colleague at the heart of what you do. Effective Communication: Excellent communication and interpersonal skills to build relationships and influence credibly at all levels of the organization. Business Knowledge: understanding of CBC/ BCB clients, colleagues and processes would be helpful Written & Presentation Skills: Ability to simplify and present complex and technical matters in an accessible manner e.g. Powerpoint Organisation: Strong organizational skills to manage competing priorities, build plans and deliver effectively. Analytical Skills: Some ability to dissect and understand basic data in Microsoft Excel and translate into meaningful information and actions. Organisational Awareness: Ability to navigate across a broad range of stakeholders and think strategically and critically at an enterprise level About working for us! Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. If you're excited by the thought of becoming part of our team, get in touch.We'dlove to hear from you! By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities.Just complete the short form and we'll be able to keep you up to date. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Aug 13, 2025
Full time
Associate Director, Commercial Banking Coverage Development Posted Today Permanent 140934 Bristol, Birmingham, Edinburgh, Leeds, Manchester JOB TITLE:Associate Director, Commercial Banking Coverage Development LOCATION (s): Bristol, Birmingham, Manchester, Edinburgh and Leeds HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at your local office. About the opportunity Are you ready to take your career to new heights? Are you passionate about delivering initiatives to benefit our clients and colleagues? We're looking for an Associate Director, Commercial Banking Coverage (CBC) Development within Business and Commercial Banking (BCB) - Commercial Banking Coverage, where you can play a key role in shaping the future of our Relationship Management channel by supporting critical client move activities, optimizing our operating model and delivering enablers that drive growth and efficiency for our client facing teams. The CBC Development team sits within Commercial Banking Coverage Direct, which is a remote relationship channel, which proactively supports clients and helps them to grow, but this role will work at an enterprise level across both CBC and BCB as required. Our small team are enabled by colleagues who feel empowered, can test new ways of working, operate at pace and can deliver great client and colleague outcomes. This role offers excellent opportunities for personal growth and professional advancement. Support the shaping and execution of client move activities and business initiatives, aligning to our target operating model and bring our strategic plans to life Act as the voice of the CBC business, representing both client and colleague, influencing and collaborating with BCB and Group stakeholders Effectively communicate priorities, shaping meaningful actions and plans by collaborating with stakeholders through proposals, business cases, working groups and presentational materials Be curious, tenacious and adaptable in driving great outcomes for our business, delivering both directly and influencing others What you'll need To be successful in this role, you'll need to be proactive, adaptable, take initiative and demonstrate delivery at a national level, with client and colleague at the heart of what you do. Effective Communication: Excellent communication and interpersonal skills to build relationships and influence credibly at all levels of the organization. Business Knowledge: understanding of CBC/ BCB clients, colleagues and processes would be helpful Written & Presentation Skills: Ability to simplify and present complex and technical matters in an accessible manner e.g. Powerpoint Organisation: Strong organizational skills to manage competing priorities, build plans and deliver effectively. Analytical Skills: Some ability to dissect and understand basic data in Microsoft Excel and translate into meaningful information and actions. Organisational Awareness: Ability to navigate across a broad range of stakeholders and think strategically and critically at an enterprise level About working for us! Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. If you're excited by the thought of becoming part of our team, get in touch.We'dlove to hear from you! By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities.Just complete the short form and we'll be able to keep you up to date. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
About this opportunity Could you help our Mortgage Consultants develop and grow and support a dynamic team to achieve business goals? As one of our Mortgage Consultant Managers you'll be leading a team of colleagues supporting a variety of existing and new to bank customers with their individual home journeys - whether they're first time buyers, investors or looking to move/improve their home or reviewing their protection. You'll be supporting colleagues to help develop and grow in capability and skill set ensuring they are helping customers with a wide variety of topics, this could be the early stages of buying their home and guiding them through our digital Home journeys to dealing with existing customer queries and helping customers post application, with our massive customer base no two journeys will be the same! You'll evoke passion in your team to get to really know their customers and provide the expert professional guidance to support their mortgage, protection and insurance needs. You'll support colleagues to become digital experts helping customers to understand our digital tools and how these can help them in their mortgage journey. The team plays a key role in how we, as a Group, support customers with their varied and unique needs to achieve their home and financial aspirations. We'll also support your development with an experienced Senior Manager to keep your knowledge of policies and procedures up to date through regular coaching and training sessions. This isn't a Monday-Friday 9-5 role. It's a rewarding role that offers a great deal of flexibility - offering you an opportunity to discuss working arrangements that suit both you and the needs of the team and our customers. You'll be based either in one of our sites or home working. We provide a comprehensive induction programme followed by expert support from one of the team to ensure you are confident. You'll also get opportunities to work with our Mortgage Performance and Development colleagues and develop new skills in new product areas with opportunities to advance or move across the Group. We encourage an active learning culture so would love applicants to share our enthusiasm. About us If you think all banks are the same, you'd be wrong. As the UK's largest mortgage lender, we're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need We're looking for A customer-centric, personable, approach A flexible attitude to how, when and where you work - including evenings and weekends A willingness and ability to learn new skills and pick up new digital technologies A desire to coach and develop colleagues to be the best they can be Mortgage and Banking experience is desirable and experience engaging with customers would be a bonus! About working for us About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
Aug 13, 2025
Full time
About this opportunity Could you help our Mortgage Consultants develop and grow and support a dynamic team to achieve business goals? As one of our Mortgage Consultant Managers you'll be leading a team of colleagues supporting a variety of existing and new to bank customers with their individual home journeys - whether they're first time buyers, investors or looking to move/improve their home or reviewing their protection. You'll be supporting colleagues to help develop and grow in capability and skill set ensuring they are helping customers with a wide variety of topics, this could be the early stages of buying their home and guiding them through our digital Home journeys to dealing with existing customer queries and helping customers post application, with our massive customer base no two journeys will be the same! You'll evoke passion in your team to get to really know their customers and provide the expert professional guidance to support their mortgage, protection and insurance needs. You'll support colleagues to become digital experts helping customers to understand our digital tools and how these can help them in their mortgage journey. The team plays a key role in how we, as a Group, support customers with their varied and unique needs to achieve their home and financial aspirations. We'll also support your development with an experienced Senior Manager to keep your knowledge of policies and procedures up to date through regular coaching and training sessions. This isn't a Monday-Friday 9-5 role. It's a rewarding role that offers a great deal of flexibility - offering you an opportunity to discuss working arrangements that suit both you and the needs of the team and our customers. You'll be based either in one of our sites or home working. We provide a comprehensive induction programme followed by expert support from one of the team to ensure you are confident. You'll also get opportunities to work with our Mortgage Performance and Development colleagues and develop new skills in new product areas with opportunities to advance or move across the Group. We encourage an active learning culture so would love applicants to share our enthusiasm. About us If you think all banks are the same, you'd be wrong. As the UK's largest mortgage lender, we're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need We're looking for A customer-centric, personable, approach A flexible attitude to how, when and where you work - including evenings and weekends A willingness and ability to learn new skills and pick up new digital technologies A desire to coach and develop colleagues to be the best they can be Mortgage and Banking experience is desirable and experience engaging with customers would be a bonus! About working for us About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
About this opportunity Could you help our Mortgage Consultants develop and grow and support a dynamic team to achieve business goals? As one of our Mortgage Consultant Managers you'll be leading a team of colleagues supporting a variety of existing and new to bank customers with their individual home journeys - whether they're first time buyers, investors or looking to move/improve their home or reviewing their protection. You'll be supporting colleagues to help develop and grow in capability and skill set ensuring they are helping customers with a wide variety of topics, this could be the early stages of buying their home and guiding them through our digital Home journeys to dealing with existing customer queries and helping customers post application, with our massive customer base no two journeys will be the same! You'll evoke passion in your team to get to really know their customers and provide the expert professional guidance to support their mortgage, protection and insurance needs. You'll support colleagues to become digital experts helping customers to understand our digital tools and how these can help them in their mortgage journey. The team plays a key role in how we, as a Group, support customers with their varied and unique needs to achieve their home and financial aspirations. We'll also support your development with an experienced Senior Manager to keep your knowledge of policies and procedures up to date through regular coaching and training sessions. This isn't a Monday-Friday 9-5 role. It's a rewarding role that offers a great deal of flexibility - offering you an opportunity to discuss working arrangements that suit both you and the needs of the team and our customers. You'll be based either in one of our sites or home working. We provide a comprehensive induction programme followed by expert support from one of the team to ensure you are confident. You'll also get opportunities to work with our Mortgage Performance and Development colleagues and develop new skills in new product areas with opportunities to advance or move across the Group. We encourage an active learning culture so would love applicants to share our enthusiasm. About us If you think all banks are the same, you'd be wrong. As the UK's largest mortgage lender, we're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need We're looking for A customer-centric, personable, approach A flexible attitude to how, when and where you work - including evenings and weekends A willingness and ability to learn new skills and pick up new digital technologies A desire to coach and develop colleagues to be the best they can be Mortgage and Banking experience is desirable and experience engaging with customers would be a bonus! About working for us About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
Aug 13, 2025
Full time
About this opportunity Could you help our Mortgage Consultants develop and grow and support a dynamic team to achieve business goals? As one of our Mortgage Consultant Managers you'll be leading a team of colleagues supporting a variety of existing and new to bank customers with their individual home journeys - whether they're first time buyers, investors or looking to move/improve their home or reviewing their protection. You'll be supporting colleagues to help develop and grow in capability and skill set ensuring they are helping customers with a wide variety of topics, this could be the early stages of buying their home and guiding them through our digital Home journeys to dealing with existing customer queries and helping customers post application, with our massive customer base no two journeys will be the same! You'll evoke passion in your team to get to really know their customers and provide the expert professional guidance to support their mortgage, protection and insurance needs. You'll support colleagues to become digital experts helping customers to understand our digital tools and how these can help them in their mortgage journey. The team plays a key role in how we, as a Group, support customers with their varied and unique needs to achieve their home and financial aspirations. We'll also support your development with an experienced Senior Manager to keep your knowledge of policies and procedures up to date through regular coaching and training sessions. This isn't a Monday-Friday 9-5 role. It's a rewarding role that offers a great deal of flexibility - offering you an opportunity to discuss working arrangements that suit both you and the needs of the team and our customers. You'll be based either in one of our sites or home working. We provide a comprehensive induction programme followed by expert support from one of the team to ensure you are confident. You'll also get opportunities to work with our Mortgage Performance and Development colleagues and develop new skills in new product areas with opportunities to advance or move across the Group. We encourage an active learning culture so would love applicants to share our enthusiasm. About us If you think all banks are the same, you'd be wrong. As the UK's largest mortgage lender, we're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need We're looking for A customer-centric, personable, approach A flexible attitude to how, when and where you work - including evenings and weekends A willingness and ability to learn new skills and pick up new digital technologies A desire to coach and develop colleagues to be the best they can be Mortgage and Banking experience is desirable and experience engaging with customers would be a bonus! About working for us About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
JOB TITLE: Lawyer - Consumer Finance and Transport Legal (CFT Legal) SALARY: £87,552 - £97,280 LOCATION(S): Chester, Bristol, Cardiff, Edinburgh, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity The Consumer Lending division is now led by Jayne Opperman, offering lending and financing for consumers and vehicle leasing for individuals and businesses in the UK. We're the number one provider of credit cards distributed through the four iconic brands of Lloyds Bank, Halifax, Bank of Scotland and MBNA. The same brands offer personal loans to individuals and is one of the top unsecured personal loan providers in the UK. Embedded Finance is our newest business. Showcasing innovation through the use of tech to develop new finance solutions for our customers. The first successful product launch was Black Horse FlexPay but the ambitions go wider - EF are exploring many exciting opportunities to grow and expand. Through the Transport division (Black Horse, Lex Autolease and Tusker) offering vehicle finance and leasing facilities for both personal and business customers. Black Horse provides point-of-sale finance for around 1 million end customers supporting them to purchase their vehicle of choice through 4,700 dealerships. Lex Autolease is the UK's largest vehicle leasing and fleet management provider supporting 140,000 business and consumer customers, from sole traders to the largest multinationals. It has a fleet size of over 350,000 vehicles, including cars, vans, mini-buses and emergency vehicles. Tusker joined the Transport "family" in February 2023 since that time the size of the fleet has grown 148% and now has 60,000 vehicles as part of its fleet. Our vision within Consumer Finance and Transport (CFT) Legal is to "Protect, Influence, Empower". We align with the aims of the business we support in demonstrating the Group's capabilities to deepen customer relationships and redefine ways of working to deliver a leading customer experience. We're specialists in identifying and guiding on legal risk, but we go further and make real contributions with our commercial insight, whilst ensuring customers receive fair and consistent treatments. As a CFT Lawyer, your focus will be on issues affecting the Loans and Credit Cards businesses, but there are opportunities to get involved in even broader work within Embedded Finance, Transport, Financial Wellbeing, and Customer Data and Affordability too! You may also be called upon to support other Consumer Legal teams or help to deliver centralised Consumer Legal initiatives. As well as giving you a broader experience, this flexibility helps us to manage the demands on our colleagues in ever-more agile ways. In this role you'll report to, and have the support of, a Senior Lawyer within CFT Legal. We'll be looking for you to focus on growing your own capabilities and investing in personal development by identifying and using the many opportunities within the team. Day to day you'll Provide insightful, commercial advice, and legal expertise to business and support partners, and facilitate the delivery of excellent outcomes for customers and for LBG across all the products the team supports. Be encouraged to provide advice on all aspects of customer journeys, from the on-boarding of customers through to servicing, collections and recoveries processes, contractual documentation, letters, rectifications and new regulations in a way that makes a real difference to a customer's experience Support and provide legal advice on the following: consumer duty digital journeys data privacy customer terms & conditions reviews new product offerings legal developments (statutory or otherwise) legal risks (Including ensuring they are appropriately raised, reported, and shared) training needs of the businesses we support customers in financial difficulty/insolvency customer complaints rectifications & remediations persistent debt You'll need to deliver legal technical input to influence projects, with a significant impact across the Group or a number of Business divisions. This means working collectively with lawyers across the Legal Community to provide joined up legal support in the areas of litigation, contentious regulatory, competition, data protection and commercial contracts. In addition, you'll: Be required to deputise for Senior Lawyers when required. Assist in any dealings with the FCA, PRA and other regulatory or trade bodies. This may involve helping to craft external thinking on the reform of consumer credit and consumer protection legislation; Work in partnership with other Group, Divisional and Business Divisions - in particular Digital Engagement, Finance, Risk, Conduct, Compliance and Operational Risk (CCOR) and Operations; Help to deliver the engagement model between Legal and our internal customers Participate in Legal and Secretariat community projects. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need: Qualified as a solicitor in the UK (or equivalent qualification) with proven post qualification experience Sound legal, commercial and risk judgement and understand and build an effective Legal risk management framework. Ability to build effective working partnerships and consensus at all levels across a variety of functions, applying positive relationship management and interpersonal skills not only to ensure compliance with legal requirements but also to proactively challenge, advise and influence management on legal issues. Thrive on challenge and be able to balance multiple competing demands through uncertainty or ambiguity. Positively influence others by role modelling core LBG values and behaviours. Ideally, you'll have technical knowledge of consumer credit law, general consumer law as well as applying FCA Principles, FCA rules (e.g. CONC), Payment Services Regulations, and other requirements applying to the products we support. This will now include an understanding how to implement the higher standard of customer treatment expected under Consumer Duty. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!
Aug 13, 2025
Full time
JOB TITLE: Lawyer - Consumer Finance and Transport Legal (CFT Legal) SALARY: £87,552 - £97,280 LOCATION(S): Chester, Bristol, Cardiff, Edinburgh, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity The Consumer Lending division is now led by Jayne Opperman, offering lending and financing for consumers and vehicle leasing for individuals and businesses in the UK. We're the number one provider of credit cards distributed through the four iconic brands of Lloyds Bank, Halifax, Bank of Scotland and MBNA. The same brands offer personal loans to individuals and is one of the top unsecured personal loan providers in the UK. Embedded Finance is our newest business. Showcasing innovation through the use of tech to develop new finance solutions for our customers. The first successful product launch was Black Horse FlexPay but the ambitions go wider - EF are exploring many exciting opportunities to grow and expand. Through the Transport division (Black Horse, Lex Autolease and Tusker) offering vehicle finance and leasing facilities for both personal and business customers. Black Horse provides point-of-sale finance for around 1 million end customers supporting them to purchase their vehicle of choice through 4,700 dealerships. Lex Autolease is the UK's largest vehicle leasing and fleet management provider supporting 140,000 business and consumer customers, from sole traders to the largest multinationals. It has a fleet size of over 350,000 vehicles, including cars, vans, mini-buses and emergency vehicles. Tusker joined the Transport "family" in February 2023 since that time the size of the fleet has grown 148% and now has 60,000 vehicles as part of its fleet. Our vision within Consumer Finance and Transport (CFT) Legal is to "Protect, Influence, Empower". We align with the aims of the business we support in demonstrating the Group's capabilities to deepen customer relationships and redefine ways of working to deliver a leading customer experience. We're specialists in identifying and guiding on legal risk, but we go further and make real contributions with our commercial insight, whilst ensuring customers receive fair and consistent treatments. As a CFT Lawyer, your focus will be on issues affecting the Loans and Credit Cards businesses, but there are opportunities to get involved in even broader work within Embedded Finance, Transport, Financial Wellbeing, and Customer Data and Affordability too! You may also be called upon to support other Consumer Legal teams or help to deliver centralised Consumer Legal initiatives. As well as giving you a broader experience, this flexibility helps us to manage the demands on our colleagues in ever-more agile ways. In this role you'll report to, and have the support of, a Senior Lawyer within CFT Legal. We'll be looking for you to focus on growing your own capabilities and investing in personal development by identifying and using the many opportunities within the team. Day to day you'll Provide insightful, commercial advice, and legal expertise to business and support partners, and facilitate the delivery of excellent outcomes for customers and for LBG across all the products the team supports. Be encouraged to provide advice on all aspects of customer journeys, from the on-boarding of customers through to servicing, collections and recoveries processes, contractual documentation, letters, rectifications and new regulations in a way that makes a real difference to a customer's experience Support and provide legal advice on the following: consumer duty digital journeys data privacy customer terms & conditions reviews new product offerings legal developments (statutory or otherwise) legal risks (Including ensuring they are appropriately raised, reported, and shared) training needs of the businesses we support customers in financial difficulty/insolvency customer complaints rectifications & remediations persistent debt You'll need to deliver legal technical input to influence projects, with a significant impact across the Group or a number of Business divisions. This means working collectively with lawyers across the Legal Community to provide joined up legal support in the areas of litigation, contentious regulatory, competition, data protection and commercial contracts. In addition, you'll: Be required to deputise for Senior Lawyers when required. Assist in any dealings with the FCA, PRA and other regulatory or trade bodies. This may involve helping to craft external thinking on the reform of consumer credit and consumer protection legislation; Work in partnership with other Group, Divisional and Business Divisions - in particular Digital Engagement, Finance, Risk, Conduct, Compliance and Operational Risk (CCOR) and Operations; Help to deliver the engagement model between Legal and our internal customers Participate in Legal and Secretariat community projects. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need: Qualified as a solicitor in the UK (or equivalent qualification) with proven post qualification experience Sound legal, commercial and risk judgement and understand and build an effective Legal risk management framework. Ability to build effective working partnerships and consensus at all levels across a variety of functions, applying positive relationship management and interpersonal skills not only to ensure compliance with legal requirements but also to proactively challenge, advise and influence management on legal issues. Thrive on challenge and be able to balance multiple competing demands through uncertainty or ambiguity. Positively influence others by role modelling core LBG values and behaviours. Ideally, you'll have technical knowledge of consumer credit law, general consumer law as well as applying FCA Principles, FCA rules (e.g. CONC), Payment Services Regulations, and other requirements applying to the products we support. This will now include an understanding how to implement the higher standard of customer treatment expected under Consumer Duty. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!
JOB TITLE: Senior Lawyer - Consumer Finance & Transport (CFT) Legal Team (12-month FTC) SALARY: £111,809 - £131,540 LOCATION(S): Chester, Bristol, Cardiff, Edinburgh, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity The Cards, Loans, Embedded Finance and Transport businesses sit in the Consumer Lending division now led by Jayne Opperman. The fundamental nature of those businesses are to offer lending and financing for consumers and vehicle leasing to businesses in the UK. We're on an exciting journey to transform our Group and the way we're crafting finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a phenomenal place for everyone. Including you. Our vision within CFT Legal is to "Protect, Influence, Empower". We align with the aims of the business we support in demonstrating the Group's capabilities to deepen customer relationships and redefine ways of working to deliver a leading customer experience. We're specialists in identifying and guiding on legal risk, but we go further and make valuable contributions with our commercial insight, whilst ensuring customers receive fair and consistent treatments. Through the Transport division (Black Horse, Lex Autolease and Tusker) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. Providing point-of-sale finance to over 900,000 end customers supporting them to purchase their vehicle of choice through 4,700 dealerships. Lex Autolease is the UK's largest vehicle leasing and fleet management provider supporting 140,000 business and consumer customers, from sole traders to large multi-nationals. It has a fleet size of over 350,000 vehicles, including cars, vans, mini-buses and emergency vehicles. Tusker joined the Transport "family" in February 2023 since that time the size of the fleet has grown 148% and now has 60,000 vehicles as part of its fleet. Day to day you'll: Provide insightful, commercial advice, and legal expertise to senior business and support partners, and facilitate the delivery of excellent outcomes for customers across the Transport division. Use your technical expertise to provide specialised training or mentoring to others. Be encouraged to work collectively with lawyers across the Legal community to provide joined up legal support in the areas of litigation, contentious regulatory, competition, data protection and commercial contracts issues relevant to the businesses we support. Be encouraged to provide advice on the following: drafting and negotiation of commercial contracts including: outsourcing agreements, supplier agreements, customer terms and conditions, bespoke customer contracts, manufacturer contracts, novations and standard form templates reviewing and advising on data flows, data protection, data sharing agreements and cyber incidents new product offerings customer communications tenders, requests for information and proposals customer issues, queries, contracts and disputes customers in financial difficulty/insolvency rectifications & remediations the new consumer duty standard digital journeys legal developments (statutory or otherwise) In addition, you'll: Ensure risks are addressed and appropriately raised, reported, escalated and shared. Ensure training needs of the businesses are met. Assist in any dealings with the FCA, PRA and other regulatory or trade bodies. This may involve helping to craft external thinking on the reform of consumer credit and consumer protection legislation. Work with external legal firms to support the business. Work in partnership with other Group, Divisional and Business Divisions - in particular Digital Engagement, Finance, Risk, CCOR and Operations Help to deliver the engagement model between Legal and our customers Initiate, lead and participate in Legal and Secretariat community projects For this role your focus will be twofold (1) supporting Black Horse products from maintaining relationships with manufacturers to the onboarding of dealers and finally, all aspects of the customer journey for regulated hire purchase and PCP agreements (2) on leasing and issues affecting the Lex Autolease business including customers, suppliers and manufacturers. Part of that may include being the point of contact and building strong partner relationships with the senior leadership team. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need: A qualified solicitor in the UK or equivalent, with significant post qualification experience. Sound legal, commercial and risk judgement and understand and build an effective Legal risk management framework. Knowledge of consumer credit law, general consumer law as well as applying FCA Principles, FCA rules (e.g. CONC), Payment Services Regulations, and other requirements applying to the products we support (unsecured credit, hire and hire purchase). Equally important for the role is knowledge and experience in asset finance, drafting and negotiating commercial contracts and advising and documenting data protection matters / issues. Ability to build effective working partnerships and consensus, applying positive relationship management and interpersonal skills. Ability to work effectively with senior management and executives across a variety of functions, not only to ensure compliance with legal requirements but also to proactively challenge, advise and influence senior management on legal issues. Thrive on challenge and be able to balance multiple competing demands through uncertainty or ambiguity. Can positively influence others by role modelling core LBG values and behaviours. We'll be looking for you to focus on growing your own capabilities and investing in personal development by identifying and using the many opportunities within the team. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!
Aug 13, 2025
Full time
JOB TITLE: Senior Lawyer - Consumer Finance & Transport (CFT) Legal Team (12-month FTC) SALARY: £111,809 - £131,540 LOCATION(S): Chester, Bristol, Cardiff, Edinburgh, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity The Cards, Loans, Embedded Finance and Transport businesses sit in the Consumer Lending division now led by Jayne Opperman. The fundamental nature of those businesses are to offer lending and financing for consumers and vehicle leasing to businesses in the UK. We're on an exciting journey to transform our Group and the way we're crafting finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a phenomenal place for everyone. Including you. Our vision within CFT Legal is to "Protect, Influence, Empower". We align with the aims of the business we support in demonstrating the Group's capabilities to deepen customer relationships and redefine ways of working to deliver a leading customer experience. We're specialists in identifying and guiding on legal risk, but we go further and make valuable contributions with our commercial insight, whilst ensuring customers receive fair and consistent treatments. Through the Transport division (Black Horse, Lex Autolease and Tusker) we offer vehicle finance and leasing facilities for both personal and business customers. Black Horse is the leading independent provider of non-captive motor finance. Providing point-of-sale finance to over 900,000 end customers supporting them to purchase their vehicle of choice through 4,700 dealerships. Lex Autolease is the UK's largest vehicle leasing and fleet management provider supporting 140,000 business and consumer customers, from sole traders to large multi-nationals. It has a fleet size of over 350,000 vehicles, including cars, vans, mini-buses and emergency vehicles. Tusker joined the Transport "family" in February 2023 since that time the size of the fleet has grown 148% and now has 60,000 vehicles as part of its fleet. Day to day you'll: Provide insightful, commercial advice, and legal expertise to senior business and support partners, and facilitate the delivery of excellent outcomes for customers across the Transport division. Use your technical expertise to provide specialised training or mentoring to others. Be encouraged to work collectively with lawyers across the Legal community to provide joined up legal support in the areas of litigation, contentious regulatory, competition, data protection and commercial contracts issues relevant to the businesses we support. Be encouraged to provide advice on the following: drafting and negotiation of commercial contracts including: outsourcing agreements, supplier agreements, customer terms and conditions, bespoke customer contracts, manufacturer contracts, novations and standard form templates reviewing and advising on data flows, data protection, data sharing agreements and cyber incidents new product offerings customer communications tenders, requests for information and proposals customer issues, queries, contracts and disputes customers in financial difficulty/insolvency rectifications & remediations the new consumer duty standard digital journeys legal developments (statutory or otherwise) In addition, you'll: Ensure risks are addressed and appropriately raised, reported, escalated and shared. Ensure training needs of the businesses are met. Assist in any dealings with the FCA, PRA and other regulatory or trade bodies. This may involve helping to craft external thinking on the reform of consumer credit and consumer protection legislation. Work with external legal firms to support the business. Work in partnership with other Group, Divisional and Business Divisions - in particular Digital Engagement, Finance, Risk, CCOR and Operations Help to deliver the engagement model between Legal and our customers Initiate, lead and participate in Legal and Secretariat community projects For this role your focus will be twofold (1) supporting Black Horse products from maintaining relationships with manufacturers to the onboarding of dealers and finally, all aspects of the customer journey for regulated hire purchase and PCP agreements (2) on leasing and issues affecting the Lex Autolease business including customers, suppliers and manufacturers. Part of that may include being the point of contact and building strong partner relationships with the senior leadership team. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need: A qualified solicitor in the UK or equivalent, with significant post qualification experience. Sound legal, commercial and risk judgement and understand and build an effective Legal risk management framework. Knowledge of consumer credit law, general consumer law as well as applying FCA Principles, FCA rules (e.g. CONC), Payment Services Regulations, and other requirements applying to the products we support (unsecured credit, hire and hire purchase). Equally important for the role is knowledge and experience in asset finance, drafting and negotiating commercial contracts and advising and documenting data protection matters / issues. Ability to build effective working partnerships and consensus, applying positive relationship management and interpersonal skills. Ability to work effectively with senior management and executives across a variety of functions, not only to ensure compliance with legal requirements but also to proactively challenge, advise and influence senior management on legal issues. Thrive on challenge and be able to balance multiple competing demands through uncertainty or ambiguity. Can positively influence others by role modelling core LBG values and behaviours. We'll be looking for you to focus on growing your own capabilities and investing in personal development by identifying and using the many opportunities within the team. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!
About this opportunity Could you help our Mortgage Consultants develop and grow and support a dynamic team to achieve business goals? As one of our Mortgage Consultant Managers you'll be leading a team of colleagues supporting a variety of existing and new to bank customers with their individual home journeys - whether they're first time buyers, investors or looking to move/improve their home or reviewing their protection. You'll be supporting colleagues to help develop and grow in capability and skill set ensuring they are helping customers with a wide variety of topics, this could be the early stages of buying their home and guiding them through our digital Home journeys to dealing with existing customer queries and helping customers post application, with our massive customer base no two journeys will be the same! You'll evoke passion in your team to get to really know their customers and provide the expert professional guidance to support their mortgage, protection and insurance needs. You'll support colleagues to become digital experts helping customers to understand our digital tools and how these can help them in their mortgage journey. The team plays a key role in how we, as a Group, support customers with their varied and unique needs to achieve their home and financial aspirations. We'll also support your development with an experienced Senior Manager to keep your knowledge of policies and procedures up to date through regular coaching and training sessions. This isn't a Monday-Friday 9-5 role. It's a rewarding role that offers a great deal of flexibility - offering you an opportunity to discuss working arrangements that suit both you and the needs of the team and our customers. You'll be based either in one of our sites or home working. We provide a comprehensive induction programme followed by expert support from one of the team to ensure you are confident. You'll also get opportunities to work with our Mortgage Performance and Development colleagues and develop new skills in new product areas with opportunities to advance or move across the Group. We encourage an active learning culture so would love applicants to share our enthusiasm. About us If you think all banks are the same, you'd be wrong. As the UK's largest mortgage lender, we're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need We're looking for A customer-centric, personable, approach A flexible attitude to how, when and where you work - including evenings and weekends A willingness and ability to learn new skills and pick up new digital technologies A desire to coach and develop colleagues to be the best they can be Mortgage and Banking experience is desirable and experience engaging with customers would be a bonus! About working for us About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
Aug 13, 2025
Full time
About this opportunity Could you help our Mortgage Consultants develop and grow and support a dynamic team to achieve business goals? As one of our Mortgage Consultant Managers you'll be leading a team of colleagues supporting a variety of existing and new to bank customers with their individual home journeys - whether they're first time buyers, investors or looking to move/improve their home or reviewing their protection. You'll be supporting colleagues to help develop and grow in capability and skill set ensuring they are helping customers with a wide variety of topics, this could be the early stages of buying their home and guiding them through our digital Home journeys to dealing with existing customer queries and helping customers post application, with our massive customer base no two journeys will be the same! You'll evoke passion in your team to get to really know their customers and provide the expert professional guidance to support their mortgage, protection and insurance needs. You'll support colleagues to become digital experts helping customers to understand our digital tools and how these can help them in their mortgage journey. The team plays a key role in how we, as a Group, support customers with their varied and unique needs to achieve their home and financial aspirations. We'll also support your development with an experienced Senior Manager to keep your knowledge of policies and procedures up to date through regular coaching and training sessions. This isn't a Monday-Friday 9-5 role. It's a rewarding role that offers a great deal of flexibility - offering you an opportunity to discuss working arrangements that suit both you and the needs of the team and our customers. You'll be based either in one of our sites or home working. We provide a comprehensive induction programme followed by expert support from one of the team to ensure you are confident. You'll also get opportunities to work with our Mortgage Performance and Development colleagues and develop new skills in new product areas with opportunities to advance or move across the Group. We encourage an active learning culture so would love applicants to share our enthusiasm. About us If you think all banks are the same, you'd be wrong. As the UK's largest mortgage lender, we're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need We're looking for A customer-centric, personable, approach A flexible attitude to how, when and where you work - including evenings and weekends A willingness and ability to learn new skills and pick up new digital technologies A desire to coach and develop colleagues to be the best they can be Mortgage and Banking experience is desirable and experience engaging with customers would be a bonus! About working for us About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
Job title:Manager, Customer Outcomes and Data Location:Edinburgh Salary: Pay Group 3E Hours:Full time Working Pattern:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We have a fantastic opportunity to join the Workplace Proposition team! In this multi-faceted role, you'll support the continued drive to embed and improve customer outcomes through active proposition management. This also includes supporting new proposition development, consumer duty and external engagement with the Independent Governance Committee and various trustee boards. What you'll be doing: Passionate advocate for customer outcomes who will support the drive for cultural engagement across the Workplace business and aide embedding. Supports the Snr Manager in their ownership and active management of end to end proposition customer outcomes through delivery of monthly consumer duty commitments underpinned by continuous product management, quarterly PREP reporting, annual reviews. Has responsibility for identification of opportunities to improve customer outcomes or reduce risk and owns the delivery of the action. Supports and actively participates in the Workplace Customer Product Committee as central governance control for both ongoing proposition management and customer outcome elements of proposition design and change. Supports and drives engagement with Risk partner relationship. Supports the identification and development of customer outcome reporting (including Consumer Duty reporting), ensuring insight is usable and effective in ensuring and assuring good customer outcomes. Supports external reporting including Independent Governance Committee data reporting and all Trustee reporting (Eg Scottish Widows Master Trust) and for ensuring robust, automated embedded processes going forward. What you'll need: Proposition Management -Ensuring appropriate customer outcomes through ownership and execution of consumer duty commitments and continuous product management as well as supporting development and delivery of proposition changes and developments, ensuring legal and regulatory obligations are met. Customer and Market Knowledge -Customers and the context of their markets are at the heart of our proposition, therefore a deep understanding of their needs and how we engage and where Scottish Widows sit within the market are key to achieving the best outcomes for them. Data and Reporting- The ability to understand and use data to support action and reporting, through creation of requirements, understanding of data sources and infrastructure, ability to undertake informed engagement on data build and ultimately to interpret and utilise data to drive appropriate action. Values & Behaviours-Thinks We not Me. You'll be outstandingly collaborative with peers and colleagues across teams and this is demonstrated through your actions as well as your words. You'll want to work with others to enable the bank to win in the market with customers. You'll have proven experience delivering with care, so our teams continuously improve and our talent become the envy of competitors. Prioritisation & Team Management-Experience in leading and mentoring a team. Recruits, mentors and retains top talent, encouraging a culture of risk innovation and data excellence. Able to gather, distil and prioritise multiple and often competing priorities, and allocate to team members based on their availability, skills and best fit for the project outcome. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hearfrom you!
Aug 13, 2025
Full time
Job title:Manager, Customer Outcomes and Data Location:Edinburgh Salary: Pay Group 3E Hours:Full time Working Pattern:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We have a fantastic opportunity to join the Workplace Proposition team! In this multi-faceted role, you'll support the continued drive to embed and improve customer outcomes through active proposition management. This also includes supporting new proposition development, consumer duty and external engagement with the Independent Governance Committee and various trustee boards. What you'll be doing: Passionate advocate for customer outcomes who will support the drive for cultural engagement across the Workplace business and aide embedding. Supports the Snr Manager in their ownership and active management of end to end proposition customer outcomes through delivery of monthly consumer duty commitments underpinned by continuous product management, quarterly PREP reporting, annual reviews. Has responsibility for identification of opportunities to improve customer outcomes or reduce risk and owns the delivery of the action. Supports and actively participates in the Workplace Customer Product Committee as central governance control for both ongoing proposition management and customer outcome elements of proposition design and change. Supports and drives engagement with Risk partner relationship. Supports the identification and development of customer outcome reporting (including Consumer Duty reporting), ensuring insight is usable and effective in ensuring and assuring good customer outcomes. Supports external reporting including Independent Governance Committee data reporting and all Trustee reporting (Eg Scottish Widows Master Trust) and for ensuring robust, automated embedded processes going forward. What you'll need: Proposition Management -Ensuring appropriate customer outcomes through ownership and execution of consumer duty commitments and continuous product management as well as supporting development and delivery of proposition changes and developments, ensuring legal and regulatory obligations are met. Customer and Market Knowledge -Customers and the context of their markets are at the heart of our proposition, therefore a deep understanding of their needs and how we engage and where Scottish Widows sit within the market are key to achieving the best outcomes for them. Data and Reporting- The ability to understand and use data to support action and reporting, through creation of requirements, understanding of data sources and infrastructure, ability to undertake informed engagement on data build and ultimately to interpret and utilise data to drive appropriate action. Values & Behaviours-Thinks We not Me. You'll be outstandingly collaborative with peers and colleagues across teams and this is demonstrated through your actions as well as your words. You'll want to work with others to enable the bank to win in the market with customers. You'll have proven experience delivering with care, so our teams continuously improve and our talent become the envy of competitors. Prioritisation & Team Management-Experience in leading and mentoring a team. Recruits, mentors and retains top talent, encouraging a culture of risk innovation and data excellence. Able to gather, distil and prioritise multiple and often competing priorities, and allocate to team members based on their availability, skills and best fit for the project outcome. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hearfrom you!
JOB TITLE: 139816 Senior Infrastructure Specialist zMQ LOCATION(S): Edinburgh or Leeds HOURS: Full time (This role will include a requirement to work as part of an on-call rota) WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations. About this Opportunity Lloyds Banking Group is the UK's biggest Digital, Retail, and Commercial bank seeking to help Britain prosper and we're transforming our products and platforms with £3bn of investment to become the bank of the future. With 789 software systems and 26,000 servers we're servicing 80,000 colleagues, 30m+ customers, and over 14m+ online users you can be confident our IT professionals have sizeable and interesting challenges every single day. In this role, you'll deliver highly complex technical support for systems and processes in mainframe environments, focusing on decommissioning and bug fixing. You'll help maintain and help migrate services according to Group standards and policies (and to agreed service levels) and will assist with the delivery of investment funded work within mainframe environments - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) - again this includes out of hours support. Key responsibilities Provide support for complex environments to tight timescales. Help drive the strategy and design across the mainframe development and test estate. Work closely with key stakeholders, drive and deliver against the technology roadmap. Enforce standardisation and assist with improvement initiatives in the team. Work collaboratively across the wider Middleware teams to develop, promote, and implement process initiatives. Ensure processes and procedures are strictly adhered to. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Extensive knowledge of MQ infrastructure on zOS Strong experience of MQ system performance tuning and diagnosis Experience of supporting and troubleshooting critical on-line systems. Experience with Transport Layer Security (TLS) It would be great if you also had Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Aug 13, 2025
Full time
JOB TITLE: 139816 Senior Infrastructure Specialist zMQ LOCATION(S): Edinburgh or Leeds HOURS: Full time (This role will include a requirement to work as part of an on-call rota) WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations. About this Opportunity Lloyds Banking Group is the UK's biggest Digital, Retail, and Commercial bank seeking to help Britain prosper and we're transforming our products and platforms with £3bn of investment to become the bank of the future. With 789 software systems and 26,000 servers we're servicing 80,000 colleagues, 30m+ customers, and over 14m+ online users you can be confident our IT professionals have sizeable and interesting challenges every single day. In this role, you'll deliver highly complex technical support for systems and processes in mainframe environments, focusing on decommissioning and bug fixing. You'll help maintain and help migrate services according to Group standards and policies (and to agreed service levels) and will assist with the delivery of investment funded work within mainframe environments - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) - again this includes out of hours support. Key responsibilities Provide support for complex environments to tight timescales. Help drive the strategy and design across the mainframe development and test estate. Work closely with key stakeholders, drive and deliver against the technology roadmap. Enforce standardisation and assist with improvement initiatives in the team. Work collaboratively across the wider Middleware teams to develop, promote, and implement process initiatives. Ensure processes and procedures are strictly adhered to. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Extensive knowledge of MQ infrastructure on zOS Strong experience of MQ system performance tuning and diagnosis Experience of supporting and troubleshooting critical on-line systems. Experience with Transport Layer Security (TLS) It would be great if you also had Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
JOB TITLE : Public Cloud Lead SRE SALARY: £104,686 - £123,160 in London, or £90,440 - £106,410 outside of London LOCATION(S): London, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations noted above. About this Opportunity: We are a well-established Cloud Platform, who are modernising our next generation technical platform for the bank that continues to be at the core of one of the UK's biggest financial service transformations. Our core technology focus is on Microsoft Azure and Google Cloud Platform. Your role as a Lead SRE is to be a visionary leader who works collaboratively with the Product Owners and Engineering Leads to ensure that we maintain high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuous improvement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and Engineering Leads, using data, to balance product improvements covering aspects such as reliability, observability and performance, with new feature development Key Responsibilities You will help improve the SRE framework and principles to strengthen focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with Product Owners and Engineering Leads using data and your experience to prioritise the backlog You will train and mentor the SRE's in the latest platform and product features and technology developments and be a go to person for SREs to seek direction and help What you'll need SRE experience (leading or engineering) in a Public Cloud environment (preferably Azure or GCP) Good knowledge of the entire software development lifecycle and experience in end-to-end delivery of software products, with emphasis on operational aspects The ability to define, implement and achieve relevant Service Level Objectives for the products in the lab you are aligned to Experience with agile development methods (Scrum, Kanban) and tooling (Jira and Confluence) and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Aug 13, 2025
Full time
JOB TITLE : Public Cloud Lead SRE SALARY: £104,686 - £123,160 in London, or £90,440 - £106,410 outside of London LOCATION(S): London, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations noted above. About this Opportunity: We are a well-established Cloud Platform, who are modernising our next generation technical platform for the bank that continues to be at the core of one of the UK's biggest financial service transformations. Our core technology focus is on Microsoft Azure and Google Cloud Platform. Your role as a Lead SRE is to be a visionary leader who works collaboratively with the Product Owners and Engineering Leads to ensure that we maintain high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuous improvement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and Engineering Leads, using data, to balance product improvements covering aspects such as reliability, observability and performance, with new feature development Key Responsibilities You will help improve the SRE framework and principles to strengthen focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with Product Owners and Engineering Leads using data and your experience to prioritise the backlog You will train and mentor the SRE's in the latest platform and product features and technology developments and be a go to person for SREs to seek direction and help What you'll need SRE experience (leading or engineering) in a Public Cloud environment (preferably Azure or GCP) Good knowledge of the entire software development lifecycle and experience in end-to-end delivery of software products, with emphasis on operational aspects The ability to define, implement and achieve relevant Service Level Objectives for the products in the lab you are aligned to Experience with agile development methods (Scrum, Kanban) and tooling (Jira and Confluence) and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
JOB TITLE : Public Cloud Lead SRE SALARY: £104,686 - £123,160 in London, or £90,440 - £106,410 outside of London LOCATION(S): London, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations noted above. About this Opportunity: We are a well-established Cloud Platform, who are modernising our next generation technical platform for the bank that continues to be at the core of one of the UK's biggest financial service transformations. Our core technology focus is on Microsoft Azure and Google Cloud Platform. Your role as a Lead SRE is to be a visionary leader who works collaboratively with the Product Owners and Engineering Leads to ensure that we maintain high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuous improvement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and Engineering Leads, using data, to balance product improvements covering aspects such as reliability, observability and performance, with new feature development Key Responsibilities You will help improve the SRE framework and principles to strengthen focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with Product Owners and Engineering Leads using data and your experience to prioritise the backlog You will train and mentor the SRE's in the latest platform and product features and technology developments and be a go to person for SREs to seek direction and help What you'll need SRE experience (leading or engineering) in a Public Cloud environment (preferably Azure or GCP) Good knowledge of the entire software development lifecycle and experience in end-to-end delivery of software products, with emphasis on operational aspects The ability to define, implement and achieve relevant Service Level Objectives for the products in the lab you are aligned to Experience with agile development methods (Scrum, Kanban) and tooling (Jira and Confluence) and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Aug 13, 2025
Full time
JOB TITLE : Public Cloud Lead SRE SALARY: £104,686 - £123,160 in London, or £90,440 - £106,410 outside of London LOCATION(S): London, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations noted above. About this Opportunity: We are a well-established Cloud Platform, who are modernising our next generation technical platform for the bank that continues to be at the core of one of the UK's biggest financial service transformations. Our core technology focus is on Microsoft Azure and Google Cloud Platform. Your role as a Lead SRE is to be a visionary leader who works collaboratively with the Product Owners and Engineering Leads to ensure that we maintain high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuous improvement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and Engineering Leads, using data, to balance product improvements covering aspects such as reliability, observability and performance, with new feature development Key Responsibilities You will help improve the SRE framework and principles to strengthen focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with Product Owners and Engineering Leads using data and your experience to prioritise the backlog You will train and mentor the SRE's in the latest platform and product features and technology developments and be a go to person for SREs to seek direction and help What you'll need SRE experience (leading or engineering) in a Public Cloud environment (preferably Azure or GCP) Good knowledge of the entire software development lifecycle and experience in end-to-end delivery of software products, with emphasis on operational aspects The ability to define, implement and achieve relevant Service Level Objectives for the products in the lab you are aligned to Experience with agile development methods (Scrum, Kanban) and tooling (Jira and Confluence) and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
JOB TITLE : Public Cloud Lead SRE SALARY: £104,686 - £123,160 in London, or £90,440 - £106,410 outside of London LOCATION(S): London, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations noted above. About this Opportunity: We are a well-established Cloud Platform, who are modernising our next generation technical platform for the bank that continues to be at the core of one of the UK's biggest financial service transformations. Our core technology focus is on Microsoft Azure and Google Cloud Platform. Your role as a Lead SRE is to be a visionary leader who works collaboratively with the Product Owners and Engineering Leads to ensure that we maintain high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuous improvement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and Engineering Leads, using data, to balance product improvements covering aspects such as reliability, observability and performance, with new feature development Key Responsibilities You will help improve the SRE framework and principles to strengthen focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with Product Owners and Engineering Leads using data and your experience to prioritise the backlog You will train and mentor the SRE's in the latest platform and product features and technology developments and be a go to person for SREs to seek direction and help What you'll need SRE experience (leading or engineering) in a Public Cloud environment (preferably Azure or GCP) Good knowledge of the entire software development lifecycle and experience in end-to-end delivery of software products, with emphasis on operational aspects The ability to define, implement and achieve relevant Service Level Objectives for the products in the lab you are aligned to Experience with agile development methods (Scrum, Kanban) and tooling (Jira and Confluence) and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Aug 13, 2025
Full time
JOB TITLE : Public Cloud Lead SRE SALARY: £104,686 - £123,160 in London, or £90,440 - £106,410 outside of London LOCATION(S): London, Halifax, Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations noted above. About this Opportunity: We are a well-established Cloud Platform, who are modernising our next generation technical platform for the bank that continues to be at the core of one of the UK's biggest financial service transformations. Our core technology focus is on Microsoft Azure and Google Cloud Platform. Your role as a Lead SRE is to be a visionary leader who works collaboratively with the Product Owners and Engineering Leads to ensure that we maintain high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuous improvement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and Engineering Leads, using data, to balance product improvements covering aspects such as reliability, observability and performance, with new feature development Key Responsibilities You will help improve the SRE framework and principles to strengthen focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with Product Owners and Engineering Leads using data and your experience to prioritise the backlog You will train and mentor the SRE's in the latest platform and product features and technology developments and be a go to person for SREs to seek direction and help What you'll need SRE experience (leading or engineering) in a Public Cloud environment (preferably Azure or GCP) Good knowledge of the entire software development lifecycle and experience in end-to-end delivery of software products, with emphasis on operational aspects The ability to define, implement and achieve relevant Service Level Objectives for the products in the lab you are aligned to Experience with agile development methods (Scrum, Kanban) and tooling (Jira and Confluence) and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance of new technical approaches to evolve solutions and the experience of the team About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
JOB TITLE: Lead Solution Architect SALARY: £90,440 - £106,400 LOCATION: Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Bristol office. About this opportunity This Lead Solution Architect role sits within the Strategic ledger & Controls Lab and will focus on Group Ledger Cluster. You'll play a key part in the delivery of high-quality solution designs, working closely with a wide community of change colleagues. You'll be involved in coaching, continually challenging, motivating, mentoring, and supporting your team. Specialising in design & architecture, this role will be instrumental in delivering Finance's agenda for change in a coherent, innovative, and collaborative manner. About us We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll do Solution design and technology integrationacrossGCP and Oracle Technologies, aligned withEnterprise ArchitectureandBusiness Design strategy. Manage acomplex set of constraints and opportunitiesto create and maintain ablueprintfor organising and communicating theFinance technology change agenda. Promote the adoption ofmodern software engineering practices, including DevOps, CI/CD, Cloud computing, Agile ways of working. Act as anadvocate for technology design and governance Deliveringengineering design outputs, such as Minimum Viable Designs & architecture decisions via formal governance processes. What you'll need Professional Experience: 5+ yearsin either Software Engineering design, or Solution Design/Architecture Experience inshaping and executing design changeacross complex operational and technology environments Technical Skills: PaaS,SaaS Oracle Database,SQL Server TWS,API Connect Oracle Fusion Google Cloud Platform (GCP) Technical knowledge in: Database management Data integration Cloud/SaaS integration Cybersecurity Authentication Familiarity with DevOps pipelines and tools including: Git Jenkins Urbancode Docker About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Aug 13, 2025
Full time
JOB TITLE: Lead Solution Architect SALARY: £90,440 - £106,400 LOCATION: Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Bristol office. About this opportunity This Lead Solution Architect role sits within the Strategic ledger & Controls Lab and will focus on Group Ledger Cluster. You'll play a key part in the delivery of high-quality solution designs, working closely with a wide community of change colleagues. You'll be involved in coaching, continually challenging, motivating, mentoring, and supporting your team. Specialising in design & architecture, this role will be instrumental in delivering Finance's agenda for change in a coherent, innovative, and collaborative manner. About us We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll do Solution design and technology integrationacrossGCP and Oracle Technologies, aligned withEnterprise ArchitectureandBusiness Design strategy. Manage acomplex set of constraints and opportunitiesto create and maintain ablueprintfor organising and communicating theFinance technology change agenda. Promote the adoption ofmodern software engineering practices, including DevOps, CI/CD, Cloud computing, Agile ways of working. Act as anadvocate for technology design and governance Deliveringengineering design outputs, such as Minimum Viable Designs & architecture decisions via formal governance processes. What you'll need Professional Experience: 5+ yearsin either Software Engineering design, or Solution Design/Architecture Experience inshaping and executing design changeacross complex operational and technology environments Technical Skills: PaaS,SaaS Oracle Database,SQL Server TWS,API Connect Oracle Fusion Google Cloud Platform (GCP) Technical knowledge in: Database management Data integration Cloud/SaaS integration Cybersecurity Authentication Familiarity with DevOps pipelines and tools including: Git Jenkins Urbancode Docker About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
JOB TITLE: Lead Solution Architect SALARY: £90,440 - £106,400 LOCATION: Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Manchester office. About this opportunity We provide the digital tools and applications which support thousands of colleagues and millions of customer interactions every day. We're looking for a hands-on Lead Solutions Architect to join our Colleague Desktop Lab, leading a diverse team to build and improve our critical platforms. You'll lead Lab initiatives to design, and deliver secure, scalable applications crucial for colleagues and customers. We're on an exciting journey to transform, investing in innovative technologies and platforms, agile ways of working, and modern technology architectures and patterns. We're seeking curious and passionate technologists who excel at solving real-world problems to make a meaningful impact. Come and build the future with us! About us We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll do Lead the development of modern Solution Architectures for our platforms with Product Owners, Software Engineers, and collaborators. You'll have a track record in, and passion for, delivering balanced Solution Architectures which meet complex customer needs. You'll thrive in the design and delivery of large scale, important solutions. You'll lead through ambiguity to structured and well-reasoned conclusions, balancing trade-offs effectively and dealing with competing and overlapping needs from multiple collaborators. Bring to bear your technology passion and learning excitement to craft architectures within enterprise context, collaborate with engineers, champion design intent, and gather real-world feedback. What you'll need Technical Proficiency: Deep understanding of various technologies, including cloud services, modern application architectures, cybersecurity, and new technologies like AI. Systems Thinking and Architectural Craft: Ability to understand and model complex systems, recognize patterns, and craft scalable, secure and robust architectures. Lead/ mentor other architects and engineers in software, data, and architecture fields. Design and Implementation Patterns: Familiarity with multiple design and implementation patterns. Demonstrated ability to effectively communicate with collaborators, explain technical concepts to non-technical audiences, and lead teams. Strong delivery leadership skills to guide teams, make strategic decisions, and drive projects to completion. Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures within assigned unit and/or field. Makes a significant improvement on short-term or long-term business performance by recommending authoritative technical and/or professional solutions. Manages various team activities, ensures regulatory compliance, liaises with internal risk management, supports compliance policy. It would be great if you had any of the following Hands on experience with infrastructure as code such as Terraform, Chef, Puppet, Ansible Experience in building CI/CD pipelines to deliver changes incrementally to production Exposure and/or Experience with cloud technologies Google Cloud Platform (GCP) or others (AWS, ICP/OCP, Azure) Containers, Orchestration, and Service Mesh: Experience with Docker, Kubernetes, Istio, etc. Experience with DevOps or Site Reliability Engineering About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Aug 13, 2025
Full time
JOB TITLE: Lead Solution Architect SALARY: £90,440 - £106,400 LOCATION: Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Manchester office. About this opportunity We provide the digital tools and applications which support thousands of colleagues and millions of customer interactions every day. We're looking for a hands-on Lead Solutions Architect to join our Colleague Desktop Lab, leading a diverse team to build and improve our critical platforms. You'll lead Lab initiatives to design, and deliver secure, scalable applications crucial for colleagues and customers. We're on an exciting journey to transform, investing in innovative technologies and platforms, agile ways of working, and modern technology architectures and patterns. We're seeking curious and passionate technologists who excel at solving real-world problems to make a meaningful impact. Come and build the future with us! About us We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll do Lead the development of modern Solution Architectures for our platforms with Product Owners, Software Engineers, and collaborators. You'll have a track record in, and passion for, delivering balanced Solution Architectures which meet complex customer needs. You'll thrive in the design and delivery of large scale, important solutions. You'll lead through ambiguity to structured and well-reasoned conclusions, balancing trade-offs effectively and dealing with competing and overlapping needs from multiple collaborators. Bring to bear your technology passion and learning excitement to craft architectures within enterprise context, collaborate with engineers, champion design intent, and gather real-world feedback. What you'll need Technical Proficiency: Deep understanding of various technologies, including cloud services, modern application architectures, cybersecurity, and new technologies like AI. Systems Thinking and Architectural Craft: Ability to understand and model complex systems, recognize patterns, and craft scalable, secure and robust architectures. Lead/ mentor other architects and engineers in software, data, and architecture fields. Design and Implementation Patterns: Familiarity with multiple design and implementation patterns. Demonstrated ability to effectively communicate with collaborators, explain technical concepts to non-technical audiences, and lead teams. Strong delivery leadership skills to guide teams, make strategic decisions, and drive projects to completion. Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures within assigned unit and/or field. Makes a significant improvement on short-term or long-term business performance by recommending authoritative technical and/or professional solutions. Manages various team activities, ensures regulatory compliance, liaises with internal risk management, supports compliance policy. It would be great if you had any of the following Hands on experience with infrastructure as code such as Terraform, Chef, Puppet, Ansible Experience in building CI/CD pipelines to deliver changes incrementally to production Exposure and/or Experience with cloud technologies Google Cloud Platform (GCP) or others (AWS, ICP/OCP, Azure) Containers, Orchestration, and Service Mesh: Experience with Docker, Kubernetes, Istio, etc. Experience with DevOps or Site Reliability Engineering About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
JOB TITLE: Content Designer (12-Month FTC/Secondment) LOCATION(S): Bristol or Leeds GRADE: E HOURS: Full-Time DURATION: 12-Months WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We're looking for someone to help bring our digital experiences to life. You'll be the expert on the copy, tone and personality of apps and websites our customers rely on every single day. In a newly formed design squad, you'll combine research and insights with clear people-focussed language to refine and develop conversations with customers to help them do what they need to do. You'll be comfortable giving and receiving feedback to key internal customers across the business and will work closely with product teams to create success metrics. As a Content Designer, it'll be your role to: Create engaging, readable, accessible content that gives our customers great digital experiences. Develop genuine empathy for people, understanding their needs, aspirations and challenges. Take ownership as the content expert in an agile environment. Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences. Share expertise to help shape the overall design approach. Provide consistency in the way we have conversations with customers across topics and touchpoints. Promote and demonstrate how effective writing helps customers. What you'll need Experience as a UX writer, conversation designer or content designer. Familiarity working in a complex landscape - ideally financial services. A collaborative mentality ready to be a part of a busy multi-disciplinary team. Flexibility in writing on-brand content in multiple tones of voice. Confidence in writing concise, clear and consistent copy for different channels. The ability to influence and manage multiple customers across product, risk, legal and branding teams. Experience using and collaborating in Design platforms, such as Figma. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Aug 13, 2025
Full time
JOB TITLE: Content Designer (12-Month FTC/Secondment) LOCATION(S): Bristol or Leeds GRADE: E HOURS: Full-Time DURATION: 12-Months WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We're looking for someone to help bring our digital experiences to life. You'll be the expert on the copy, tone and personality of apps and websites our customers rely on every single day. In a newly formed design squad, you'll combine research and insights with clear people-focussed language to refine and develop conversations with customers to help them do what they need to do. You'll be comfortable giving and receiving feedback to key internal customers across the business and will work closely with product teams to create success metrics. As a Content Designer, it'll be your role to: Create engaging, readable, accessible content that gives our customers great digital experiences. Develop genuine empathy for people, understanding their needs, aspirations and challenges. Take ownership as the content expert in an agile environment. Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences. Share expertise to help shape the overall design approach. Provide consistency in the way we have conversations with customers across topics and touchpoints. Promote and demonstrate how effective writing helps customers. What you'll need Experience as a UX writer, conversation designer or content designer. Familiarity working in a complex landscape - ideally financial services. A collaborative mentality ready to be a part of a busy multi-disciplinary team. Flexibility in writing on-brand content in multiple tones of voice. Confidence in writing concise, clear and consistent copy for different channels. The ability to influence and manage multiple customers across product, risk, legal and branding teams. Experience using and collaborating in Design platforms, such as Figma. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Job title:Data Products Access Governance Manager Location:Leeds, Bristol or Edinburgh Salary: Pay Group 4E Hours:Full time Working Pattern:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We're looking for a dynamic, motivated, forward-thinking Data Products Access Governance Lead to join the team. You'll focus on the designing, implementation, and operationalization of user access management (UAM) across cloud-based data products. Liaising with internal customers to understand their needs to ensure that data is protected in line with regulatory, contractual, and internal policy requirements, while enabling appropriate access for colleagues based on business need, fostering a culture of accountability and continuous improvement. What you'll be doing: Access Governance Design: Develop and embed a scalable, policy-driven access management framework for cloud-hosted data products, aligned with enterprise IAM and data privacy standards. Access Control Implementation: Define and enforce role-based and attribute-based access controls (RBAC/ABAC) across data platforms, ensuring least privilege and zero standing access principles are applied. Lifecycle Management: Oversee provisioning, modification, and de-provisioning of user access in response to joiner, mover, and leaver events, integrating with enterprise identity systems (e.g. Saviynt). Cloud Platform Integration: Collaborate with platform teams to embed access controls into GCP ensuring secure data product delivery and consumption. Audit & Compliance: Conduct regular access reviews, recertifications, and audits to ensure compliance with internal policies, GDPR, and other regulatory requirements. Partner Engagement: Partner with data product owners, platform leads, and security architects to ensure access requirements are understood, documented, and implemented effectively. Training & Awareness: Develop and deliver training materials and guidance to promote awareness of access management responsibilities across the organisation. What you'll need: Proven experience in identity and access management (IAM), preferably in a cloud-first or hybrid environment. Understanding of data protection principles, including GDPR, and their application in access governance. Familiarity with IAM tools such as Saviynt, CyberArk, Azure AD, or similar. Experience working with cloud platforms (e.g. GCP, Azure) and data product architectures. Ability to translate complex security requirements into practical, scalable solutions. Strong partner management and interpersonal skills. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hearfrom you!
Aug 13, 2025
Full time
Job title:Data Products Access Governance Manager Location:Leeds, Bristol or Edinburgh Salary: Pay Group 4E Hours:Full time Working Pattern:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We're looking for a dynamic, motivated, forward-thinking Data Products Access Governance Lead to join the team. You'll focus on the designing, implementation, and operationalization of user access management (UAM) across cloud-based data products. Liaising with internal customers to understand their needs to ensure that data is protected in line with regulatory, contractual, and internal policy requirements, while enabling appropriate access for colleagues based on business need, fostering a culture of accountability and continuous improvement. What you'll be doing: Access Governance Design: Develop and embed a scalable, policy-driven access management framework for cloud-hosted data products, aligned with enterprise IAM and data privacy standards. Access Control Implementation: Define and enforce role-based and attribute-based access controls (RBAC/ABAC) across data platforms, ensuring least privilege and zero standing access principles are applied. Lifecycle Management: Oversee provisioning, modification, and de-provisioning of user access in response to joiner, mover, and leaver events, integrating with enterprise identity systems (e.g. Saviynt). Cloud Platform Integration: Collaborate with platform teams to embed access controls into GCP ensuring secure data product delivery and consumption. Audit & Compliance: Conduct regular access reviews, recertifications, and audits to ensure compliance with internal policies, GDPR, and other regulatory requirements. Partner Engagement: Partner with data product owners, platform leads, and security architects to ensure access requirements are understood, documented, and implemented effectively. Training & Awareness: Develop and deliver training materials and guidance to promote awareness of access management responsibilities across the organisation. What you'll need: Proven experience in identity and access management (IAM), preferably in a cloud-first or hybrid environment. Understanding of data protection principles, including GDPR, and their application in access governance. Familiarity with IAM tools such as Saviynt, CyberArk, Azure AD, or similar. Experience working with cloud platforms (e.g. GCP, Azure) and data product architectures. Ability to translate complex security requirements into practical, scalable solutions. Strong partner management and interpersonal skills. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hearfrom you!
JOB TITLE: Sourcing Manager - Marketing Services LOCATION: Bristol, Edinburgh, Halifax or Birmingham HOURS:Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in one of our office sites, as listed above. About this opportunity It's a phenomenal time of change and transformation within the Group and the GS&SM teams are at the heart of that change. We have a strong culture and set of values where we look to live the core values of putting people first, being bold, being inclusive and trusting each other all whilst championing sustainability in all that we do. This particular role will be supporting Marketing Services sourcing activity within Lloyds Banking Group. You'll lead sourcing projects with the brands, marketing, experience teams (BMX) focused on driving strategic change innovation within our agency network. You'll contribute to the development of category strategies, delivering specific sourcing initiatives to drive the effective supply of services to LBG and management of the cost base, supporting the BMX community with their transformation plans. What you'll do Inputting into category and sub-category strategies reflecting external market conditions whilst optimising the cost of ownership to deliver sustainable strategic direction for the business Delivering opportunities that drive down cost and deliver value for goods and/or services through the identification of cost saving initiatives in line with the Group's targets and objectives Developing effective relationships with key internal customers. Manage cross functional teams in sourcing, with economies of scale, contract negotiations, agency selection, and commercial aspects of agency relationships. Applying knowledge of contractual terms and conditions ensuring appropriate risk mitigation embedded into supply contracts to provide high quality services to the Group Working collaboratively with the agency management teams to develop and implement the appropriate agency governance structure ensuring effective contract handover Undertaking all activities in line with all relevant Group policies and within Group risk appetite, ensuring compliance to all policies, procedures and systems providing an efficient and auditable sourcing trail that will ensure robust risk management. Maintaining an up-to-date awareness of own specialist area and market dynamics, taking action accordingly to ensure the best contracts are in place to meet customer needs. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Solid background and experience within Marketing Categories (Media, Creative Agencies, Market Research, Sponsorship) is essential. Strong internal and external stakeholder management skills, including face-to-face with marketing agencies Strong negotiation skills are essential. Ability to work without supervision while providing technical guidance when required on managing projects and/or programmes within desired cost, time, and quality parameters. Ability to identify, assess, prioritise, and manage risks in a production process without supervision and provide technical guidance when required. Working knowledge of SAP Ariba sourcing and contract modules is highly desirable. Financial Services background is desirable. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident, so if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top (pro-rata) A range of wellbeing initiatives and generous parental leave policies If you're excited at the thought of becoming part of our team, please apply today!
Aug 13, 2025
Full time
JOB TITLE: Sourcing Manager - Marketing Services LOCATION: Bristol, Edinburgh, Halifax or Birmingham HOURS:Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in one of our office sites, as listed above. About this opportunity It's a phenomenal time of change and transformation within the Group and the GS&SM teams are at the heart of that change. We have a strong culture and set of values where we look to live the core values of putting people first, being bold, being inclusive and trusting each other all whilst championing sustainability in all that we do. This particular role will be supporting Marketing Services sourcing activity within Lloyds Banking Group. You'll lead sourcing projects with the brands, marketing, experience teams (BMX) focused on driving strategic change innovation within our agency network. You'll contribute to the development of category strategies, delivering specific sourcing initiatives to drive the effective supply of services to LBG and management of the cost base, supporting the BMX community with their transformation plans. What you'll do Inputting into category and sub-category strategies reflecting external market conditions whilst optimising the cost of ownership to deliver sustainable strategic direction for the business Delivering opportunities that drive down cost and deliver value for goods and/or services through the identification of cost saving initiatives in line with the Group's targets and objectives Developing effective relationships with key internal customers. Manage cross functional teams in sourcing, with economies of scale, contract negotiations, agency selection, and commercial aspects of agency relationships. Applying knowledge of contractual terms and conditions ensuring appropriate risk mitigation embedded into supply contracts to provide high quality services to the Group Working collaboratively with the agency management teams to develop and implement the appropriate agency governance structure ensuring effective contract handover Undertaking all activities in line with all relevant Group policies and within Group risk appetite, ensuring compliance to all policies, procedures and systems providing an efficient and auditable sourcing trail that will ensure robust risk management. Maintaining an up-to-date awareness of own specialist area and market dynamics, taking action accordingly to ensure the best contracts are in place to meet customer needs. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Solid background and experience within Marketing Categories (Media, Creative Agencies, Market Research, Sponsorship) is essential. Strong internal and external stakeholder management skills, including face-to-face with marketing agencies Strong negotiation skills are essential. Ability to work without supervision while providing technical guidance when required on managing projects and/or programmes within desired cost, time, and quality parameters. Ability to identify, assess, prioritise, and manage risks in a production process without supervision and provide technical guidance when required. Working knowledge of SAP Ariba sourcing and contract modules is highly desirable. Financial Services background is desirable. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident, so if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top (pro-rata) A range of wellbeing initiatives and generous parental leave policies If you're excited at the thought of becoming part of our team, please apply today!
