Technical Prospects Ltd

Product Support Manager Offering Circa. £50,000 - £60,000 Basic Salary plus Great Benefits! Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently seeking a Product Support Manager to lead the Product Support team, ensuring customers, partners, and internal teams receive accurate, practical, and timely technical click apply for full job details

Area Sales Representative Location: Yorkshire Offering Circa. £40,000 - £45,000 basic salary plus competitive bonus and benefits! Our client is an established Yorkshire business specialising in the non-woven market. Due to continued expansion, they are currently recruiting an Area Sales Representative to join their non-woven division targeting UK mattress and bedding manufacturer's Area Sales Represen. . click apply for full job details

Application Engineer Offering Circa. £43,000 - £48,000 Basic Salary plus Great Benefits! Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently seeking an Application Engineer to join their technical department click apply for full job details

Customer Account Manager Offering Circa. £26,000 Basic Salary plus Realistic OTE £35,000 & Great Benefits Our client is an established manufacturing facility based in the Harrogate area. Due to continued growth, they are now recruiting a Customer Account Manager to join their established customer sales team. The successful candidate will be responsible for proactively contacting existing clients and responding to warm leads provided, speaking with customers to understand their requirements, on request providing product and pricing information, and helping customers to complete orders. Customer Account Manager Key Responsibilities Account managing a variety of customers by phone, email and post. Providing a consultative approach when liaising with customers, building rapport and maximising account potential by gaining an understanding of a customer s business and their short and long -term requirements. Discuss and provide information relating to our client s products and services in a professional and structured manner product training provided. Promptly following up on warm leads through business website and CRM database, answering customer questions, providing product information and forwarding sales quotations on request. For high-driven customers, if they require more in-depth conversation, arrange for a Territory Manager to attend to explain business, demonstrate product and discuss trial options. On occasion, represent our client at exhibitions, trade events and client events. Ensure client information is kept up to date and accurate on CRM system. Provide feedback to Management of won or lost opportunities. Customer Account Manager Additional Duties Experience gained in B2B Sales or Account Manager position would be ideal. Strong communication skills with an ability to build rapport well and ask questions to better understand a customers requirements. Enthusiastic and confidently liaising with customers via telephone and email. Be team orientated with the confidence to work on your own initiative. The Customer Account Manager position is offering Circa. £26,000 Basic Salary plus Realistic OTE £35,000 & Great Benefits! This is a full-time, permanent, site-based position in Harrogate. All successful candidates will be contacted within 5 days of application for the position of Customer Account Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

2nd Line Support Engineer Halifax Offering £28,000 £35,000 Basic Salary plus Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Halifax, supporting SME clients throughout the UK. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and growing technical support team. This is an excellent opportunity for a customer focused IT professional who enjoys problem solving across a broad range of technologies, and playing a key role in delivering reliable day-to-day support, helping our client s customers stay secure, productive, and connected. 2nd Line Support Engineer - Purpose Provide 1st & 2nd line technical support to customers via phone, email, remote tools, and occasional onsite visits. Diagnose and resolve issues across hardware, software, Microsoft 365, printers, connectivity, and core network services. Install, configure, and support desktops, laptops, mobile devices, operating systems, and business applications. Support user onboarding, account setup, permissions, and email configuration for customer environments. Monitor alerts, manage tickets, document resolutions clearly, and escalate more complex incidents where appropriate. Assist with patching, endpoint protection, cyber security best practice, and proactive service improvement. Work with firewalls, antivirus, backup, and cloud platforms as part of our client s managed service offering. 2nd Line Support Engineer Candidate - Ideal Previous 2nd line IT support experience in a technical support, service desk, help desk, or desktop support role. Strong working knowledge of Microsoft Windows, desktop hardware, laptops, printers, and common business applications. Good understanding of Microsoft 365 administration and support. Sound knowledge of networking fundamentals, including TCP/IP, Wi-Fi, VPNs, routers, and switching. Excellent troubleshooting skills, with the ability to prioritise and manage multiple tickets effectively and reliably. Strong communication and customer service skills, with a professional, approachable manner and a commitment to working collaboratively with colleagues and clients. Full UK driving licence and willingness to travel to provide onsite client support when required would be beneficial. The 2nd Line Support Engineer is offering £28,000 £35,000 basic salary plus benefits for the successful candidate. This is a full-time, permanent position, predominantly based at our client s Halifax office with flexibility to attend client sites when required. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Groundworks Supervisor Offering £46,000 - £58,500 Basic Salary plus Overtime, Company Vehicle and Benefits. Our client is an established engineering business based in North Yorkshire. Currently seeking an experienced and motivated Groundworks Supervisor to support the delivery of civil, electrical, and groundwork packages across renewable energy projects throughout the UK click apply for full job details

Groundworks Supervisor Offering £46,000 - £58,500 Basic Salary plus Overtime, Company Vehicle and Benefits. Our client is an established engineering business based in North Yorkshire. Currently seeking an experienced and motivated Groundworks Supervisor to support the delivery of civil, electrical, and groundwork packages across renewable energy projects throughout the UK click apply for full job details

Technical Support Analyst Harrogate (Office-Based) Offering £27,000 - £31,000 Basic Salary plus Great Benefits Our client is a well-established and growing IT support business based in Harrogate, providing expert support across both on-premise and cloud-hosted systems. Currently recruiting a Technical Support Analyst to work with a diverse portfolio of clients, delivering reliable, responsive IT sol click apply for full job details