Response

2 job(s) at Response

Response Oxford, Oxfordshire
Mar 27, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to help change lives and an interest in mental health? Maintenance Operative - £31,200 to £36,400 per annum (Salaries vary depending on experience) Hours - 37 hours per week, Monday to Friday, 9am -5pm. Service - Housing and Maintenance, AGP, Oxford. We are looking for a reliable individual with multitrade experience to undertake effective and efficient repairs, general maintenance and other tasks relating to all Response properties both occupied and empty. The successful candidate will be confident in working from their own initiative and will ensure that Response values and principles of excellent customer service are visible in all interactions and communication with internal and external stakeholders. We are looking forward to welcoming this person into our friendly, dedicated team. What You'll Be Doing: Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include: To undertake on a day to day basis multi trade repairs and maintenance on behalf of Response at occupied and unoccupied homes. To carry out effective repairs, maintenance and replacements to include but not limited to, day to day repairs, planned improvements, property refurbishments and cyclical compliance work. To use a Personal Digital Assistant (PDA) and plan the days duties to ensure efficiency and effectiveness. To reporting all defects/damages which require specialist repair. To follow and adhere to all company policies and procedures. To attend all mandatory training required to complete and maintain your role, ensuring you keep up-to-date with changes to specific laws and legislation that are relevant to your role. To comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe by conducting regular checks within all areas and departments as required. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. Essential criteria: Experience of building repairs and maintenance. Demonstrable experience of carrying out multi trade work. Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA). Understanding of Control of Substances hazardous to Health ( COSHH). Ability to communicate effectively with colleagues, residents and members of the public. Ability to show initiative and work towards ensuring the smooth running of the service. Full clean UK manual Drivers Licence. What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. EAP - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments. Wellbeing hub and mental wellbeing support app - approved by NHS. Free flu jabs. Free DBS application. If this Maintenance Operative position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 04/05/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK - Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Response Littlemore, Oxfordshire
Mar 06, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Director of Housing and Estates - £70,000 £75,000 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday - Friday Department Housing Location Littlemore, Oxfordshire What You ll Be Doing: Response is recruiting for a Director of Housing and Estates within our Housing Team. The Director of Housing and Estates is a senior leadership role responsible for the strategic and operational delivery of high-quality, safe, and compliant supported housing for people with mental health needs. The postholder will lead housing management, property and estates functions, and provide organisational oversight of Health Safety and Fire, ensuring homes are safe and well-maintained. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility - Further information can be found in the job description Some of the core duties include: Lead the development and delivery of the organisation s Housing, Estates, and Health & Safety strategies in line with the charity s mission and values. Act as a member of the Senior Leadership Team, contributing to organisational strategy, performance, and risk management. Provide expert advice to the Chief Executive, Board, and Committees on housing, estates, and safety matters. Responsible for the leadership of the housing and property department, nurturing an excellent customer focused service to our residents and provide strong leadership to the team, promoting a positive culture reflecting our values and setting clear objectives. Strategic oversight and accountability for the success of some housing service contracts, including leading negotiations with commissioners, ensuring financially robust and operationally excellent. Work collaboratively with support teams on the implementation and embedding of a Psychologically Informed Environment (PIE) approach across housing and estates functions, ensuring that accommodation, policies, and practices reflect an understanding of trauma, mental health, and recovery. Lead strategic planning and delivery to ensure all properties meet and sustain the Decent Homes Standard, developing and implementing investment, maintenance, and improvement programmes in line with government legislation, regulatory expectations, and required timeframes. Act as the organisation s strategic lead for Health & Safety, ensuring a robust and embedded safety culture. Develop and maintain effective links, networks and working relationships with internal and external partners/stakeholders influencing a culture that places a high value on working relationships. Ensure these links are used to improve communication and collaboration in supporting activities which contribute to the success of the services and enhances the profile and reputation of Response. Effectively manage all budgets, negotiating as appropriate, with internal and external suppliers and customers. Demonstrate commercial awareness and understanding of effective business conduct taking into account all internal and external factors. Evaluate the efficiency of controls and continuously improve them, and revise procedures, reports, etc on a periodic basis to identify hidden risks or non-conformity issues. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: Level 4 qualification in Housing. A commitment to undertake continuous personal development. Supported housing knowledge. Health and Safety knowledge in a supported housing environment. Experience working to strict deadlines without compromising content and service. Able to handle confidential information appropriately. Leadership level experience within a housing association or supported housing environment. Dealing with people who experience mental health and vulnerabilities connected to their mental health or housing status. IT literate with experience using MS Office packages. Strong planning, organisational and time management skills. Ability to communicate effectively with colleagues, clients and members of the public. Be proactive and identify concerns before they become an incident. Able to remain calm when under pressure. Demonstrate respect for difference and diversity. What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Director of Housing and Estates position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 15/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.