Data Management Analyst Location: Remote Salary: £50,000 - £55,000 per annum Closing Date: 04 December 2025 At Stonewater, data isn t just numbers on a screen it s the heartbeat of how we drive impact, improve lives, and achieve our strategic goals. We re looking for a passionate Data Management Analyst to be our subject matter expert in Data Quality, Business Rules and Reference, Master, and Meta Data Management, with the key goal of building trust and confidence in the data we hold. Working closely with business owners and data stewards across the organisation, you'll help identify and resolve data issues at their source, putting the right checks, controls, and standards in place to stop problems before they start. A major part of this role will be to drive consistency and alignment of KPIs, agreeing on shared business rules and definitions ensuring that standardised reference data is captured, maintained, and stored within the Data Dictionary and relevant systems. Our ideal candidate will Have a strong data governance background with experience in Business Intelligence, MI and/or Customer Relationship Management. Have proven broad based business and technology skills in the effective application of information and data to drive business value. Have strong business rules and reference data background. Be a strong communicator (both written and verbal) with demonstrable skills in influencing multiple stakeholders. Have strong leadership capabilities, including the ability to lead virtual/matrix teams. Have excellent team-working and interpersonal skills, building positive relationships across the business. Have strong understanding of Information Management leading practice and its practical application in diverse environments. Have strong understanding of business systems, process analysis and design. Understand the data cleansing process (Parsing, Correcting Standardising Matching and Consolidating) and plan Data Cleansing strategy. Understand the MDM implications regarding Structured and non-Structured Data. An understanding of SDR is desirable. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Data Management Analyst Location: Remote Salary: £50,000 - £55,000 per annum Closing Date: 04 December 2025 At Stonewater, data isn t just numbers on a screen it s the heartbeat of how we drive impact, improve lives, and achieve our strategic goals. We re looking for a passionate Data Management Analyst to be our subject matter expert in Data Quality, Business Rules and Reference, Master, and Meta Data Management, with the key goal of building trust and confidence in the data we hold. Working closely with business owners and data stewards across the organisation, you'll help identify and resolve data issues at their source, putting the right checks, controls, and standards in place to stop problems before they start. A major part of this role will be to drive consistency and alignment of KPIs, agreeing on shared business rules and definitions ensuring that standardised reference data is captured, maintained, and stored within the Data Dictionary and relevant systems. Our ideal candidate will Have a strong data governance background with experience in Business Intelligence, MI and/or Customer Relationship Management. Have proven broad based business and technology skills in the effective application of information and data to drive business value. Have strong business rules and reference data background. Be a strong communicator (both written and verbal) with demonstrable skills in influencing multiple stakeholders. Have strong leadership capabilities, including the ability to lead virtual/matrix teams. Have excellent team-working and interpersonal skills, building positive relationships across the business. Have strong understanding of Information Management leading practice and its practical application in diverse environments. Have strong understanding of business systems, process analysis and design. Understand the data cleansing process (Parsing, Correcting Standardising Matching and Consolidating) and plan Data Cleansing strategy. Understand the MDM implications regarding Structured and non-Structured Data. An understanding of SDR is desirable. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Payroll Advisor Location: Remote Salary: £35,000 per annum Closing date: 01 December 2025 Are you passionate about payroll, data accuracy, and delivering exceptional service? We re looking for a Payroll Advisor to combine technical payroll expertise with system administration responsibilities, supporting our outsourced payroll provision and flexible benefits. You ll work closely with the Shared Services Manager and Head of People Systems to ensure data integrity, compliance, and continuous improvement across our people systems. In this role, you ll be the go-to expert for payroll and data queries, supporting colleagues and managers with iTrent and flexible benefits. You ll prepare payroll data templates, manually calculate net pay, and carry out detailed monthly checks, including redundancy calculations. Your analytical skills will be key as you run and interpret reports, spot trends and anomalies, and ensure data accuracy. You ll also manage car fleet and allowance administration, post-payroll tasks like pension and benefit reporting, and respond to external earnings enquiries. Additionally, you ll support benefit windows such as Holiday Trading and Cycle to Work, maintain system integrity through regular data cleansing, and play a vital role in user acceptance testing and troubleshooting, escalating issues to system providers when needed. What We re Looking For Experience with HR/payroll systems (ideally iTrent). Strong numeracy, attention to detail, and spreadsheet skills. A confident communicator with excellent interpersonal skills. Organised, proactive, and committed to continuous improvement. Awareness of data protection and payroll legislation. A collaborative mindset and customer-focused approach. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Payroll Advisor Location: Remote Salary: £35,000 per annum Closing date: 01 December 2025 Are you passionate about payroll, data accuracy, and delivering exceptional service? We re looking for a Payroll Advisor to combine technical payroll expertise with system administration responsibilities, supporting our outsourced payroll provision and flexible benefits. You ll work closely with the Shared Services Manager and Head of People Systems to ensure data integrity, compliance, and continuous improvement across our people systems. In this role, you ll be the go-to expert for payroll and data queries, supporting colleagues and managers with iTrent and flexible benefits. You ll prepare payroll data templates, manually calculate net pay, and carry out detailed monthly checks, including redundancy calculations. Your analytical skills will be key as you run and interpret reports, spot trends and anomalies, and ensure data accuracy. You ll also manage car fleet and allowance administration, post-payroll tasks like pension and benefit reporting, and respond to external earnings enquiries. Additionally, you ll support benefit windows such as Holiday Trading and Cycle to Work, maintain system integrity through regular data cleansing, and play a vital role in user acceptance testing and troubleshooting, escalating issues to system providers when needed. What We re Looking For Experience with HR/payroll systems (ideally iTrent). Strong numeracy, attention to detail, and spreadsheet skills. A confident communicator with excellent interpersonal skills. Organised, proactive, and committed to continuous improvement. Awareness of data protection and payroll legislation. A collaborative mindset and customer-focused approach. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Independent Member Finance Challenge and Assurance Panel Location: Remote Closing Date: 03 December 2025 At Stonewater, we are more than just a housing provider. We are a people-focused organisation committed to building thriving, inclusive communities, and creating a lasting impact. As an Independent Panel Member, you will help shape and uphold Stonewater s culture, vision, values, and strategic objectives. You will bring expert insight and challenge to financial decision making, ensuring transparency, compliance, and value for money. The Finance Challenge and Assurance Panel plays a critical role in ensuring financial integrity and strategic oversight across the organisation. Key Responsibilities: Provide independent oversight and challenge on financial matters. Ensure decisions align with Stonewater s best interest and regulatory obligations. Scrutinise financial planning, risk management, and treasury strategies. Collaborate effectively with panel members and executive leads. Prepare thoroughly for meetings and contribute to the informed, strategic discussions. Act as an ambassador for Stonewater, upholding our values and reputation. Apply specialist knowledge in finance, audit, and governance to support robust decision making. What We re Looking For: Strong grasp of financial management, accounting standards, and treasury operations. Proven understanding of governance and regulatory frameworks in a commercial context. Ability to challenge financial plans and performance constructively. Commitment to Stonewater s values, including equality, diversity, and fairness. Strategic thinker with sound judgement and analytical skills. Strong communicator and team player with effective debating skills. Confident in challenging constructively and holding others to account. Collaborative decision-maker with a cabinet-style approach. Role model for professional conduct, integrity, and inclusive leadership. Educated to a degree level or equivalent. A commitment of approximately 12 days per year. Desirable: Knowledge of a regulated sector. Familiarity with value for money metrics and sector specific financial efficiency. Knowledge of insurance and risk mitigation strategies. Previous board or panel level governance experience. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Although the organisation operates remotely, there is an expectation of occasional travel, including attendance at scheme visits and other in-person engagements as required. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Contractor
Independent Member Finance Challenge and Assurance Panel Location: Remote Closing Date: 03 December 2025 At Stonewater, we are more than just a housing provider. We are a people-focused organisation committed to building thriving, inclusive communities, and creating a lasting impact. As an Independent Panel Member, you will help shape and uphold Stonewater s culture, vision, values, and strategic objectives. You will bring expert insight and challenge to financial decision making, ensuring transparency, compliance, and value for money. The Finance Challenge and Assurance Panel plays a critical role in ensuring financial integrity and strategic oversight across the organisation. Key Responsibilities: Provide independent oversight and challenge on financial matters. Ensure decisions align with Stonewater s best interest and regulatory obligations. Scrutinise financial planning, risk management, and treasury strategies. Collaborate effectively with panel members and executive leads. Prepare thoroughly for meetings and contribute to the informed, strategic discussions. Act as an ambassador for Stonewater, upholding our values and reputation. Apply specialist knowledge in finance, audit, and governance to support robust decision making. What We re Looking For: Strong grasp of financial management, accounting standards, and treasury operations. Proven understanding of governance and regulatory frameworks in a commercial context. Ability to challenge financial plans and performance constructively. Commitment to Stonewater s values, including equality, diversity, and fairness. Strategic thinker with sound judgement and analytical skills. Strong communicator and team player with effective debating skills. Confident in challenging constructively and holding others to account. Collaborative decision-maker with a cabinet-style approach. Role model for professional conduct, integrity, and inclusive leadership. Educated to a degree level or equivalent. A commitment of approximately 12 days per year. Desirable: Knowledge of a regulated sector. Familiarity with value for money metrics and sector specific financial efficiency. Knowledge of insurance and risk mitigation strategies. Previous board or panel level governance experience. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Although the organisation operates remotely, there is an expectation of occasional travel, including attendance at scheme visits and other in-person engagements as required. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Rents and Service Charge Specialist Location: Remote Salary: £34,800 per annum Closing date: 01 December 2025 Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we d love to hear from you! At Stonewater, we re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rents & Service Charges Specialist , you ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information while supporting them every step of the way. You ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we re looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Rents and Service Charge Specialist Location: Remote Salary: £34,800 per annum Closing date: 01 December 2025 Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we d love to hear from you! At Stonewater, we re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rents & Service Charges Specialist , you ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information while supporting them every step of the way. You ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we re looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Scheme Manager Location: Threadneedle Court, Halifax Salary £13,104 per annum (FTE: £26,208.00 per annum) Employment Type: Permanent, Part Time (20 hours per week) Closing date: 02 December 2025 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Threadneedle Court, a welcoming retirement living scheme just a mile from Halifax town centre. As our Scheme Coordinator , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Scheme Manager Location: Threadneedle Court, Halifax Salary £13,104 per annum (FTE: £26,208.00 per annum) Employment Type: Permanent, Part Time (20 hours per week) Closing date: 02 December 2025 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Threadneedle Court, a welcoming retirement living scheme just a mile from Halifax town centre. As our Scheme Coordinator , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Neighbourhood Officer Location: Guildford, Leatherhead Salary: £35,249 per annum Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents click apply for full job details
Nov 06, 2025
Full time
Neighbourhood Officer Location: Guildford, Leatherhead Salary: £35,249 per annum Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents click apply for full job details
Payroll Advisor Location: Remote Salary: £35,000 per annum Closing date: 01 December 2025 Are you passionate about payroll, data accuracy, and delivering exceptional service? Were looking for a Payroll Advisor to combine technical payroll expertise with system administration responsibilities, supporting our outsourced payroll provision and flexible benefits click apply for full job details
Nov 04, 2025
Full time
Payroll Advisor Location: Remote Salary: £35,000 per annum Closing date: 01 December 2025 Are you passionate about payroll, data accuracy, and delivering exceptional service? Were looking for a Payroll Advisor to combine technical payroll expertise with system administration responsibilities, supporting our outsourced payroll provision and flexible benefits click apply for full job details
Home Based, covering Bedford/Milton Keynes, Somerset or Hampshire This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. Here at Stonewater, we re looking for a Customer Partner to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you ll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches. Have a strong customer focus. Have experience in working with multi-agencies to ensure results for customers Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers Be agile and flexible, prioritising as appropriate to meet customer needs Demonstrate an ability to work well as part of a team. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Be computer literate. Experience of using Active H is desirable. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Nov 01, 2025
Full time
Home Based, covering Bedford/Milton Keynes, Somerset or Hampshire This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. Here at Stonewater, we re looking for a Customer Partner to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you ll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches. Have a strong customer focus. Have experience in working with multi-agencies to ensure results for customers Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers Be agile and flexible, prioritising as appropriate to meet customer needs Demonstrate an ability to work well as part of a team. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Be computer literate. Experience of using Active H is desirable. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Permanent, Part Time (30 hours per week) Dormer Court is a retirement living scheme consisting of 34 one-bedroom self-contained flats. Situated two miles from Banbury town centre, it is home to plenty of local shops and amenities. Were now seeking a Scheme Manager to assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing click apply for full job details
Oct 16, 2025
Full time
Permanent, Part Time (30 hours per week) Dormer Court is a retirement living scheme consisting of 34 one-bedroom self-contained flats. Situated two miles from Banbury town centre, it is home to plenty of local shops and amenities. Were now seeking a Scheme Manager to assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing click apply for full job details
Here at Stonewater, we are seeking Anti-Social Behaviour (ASB) Caseworkers someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting new role within our Customer Experience (CX) directorate. The role is predominantly remote, so your location isnt the most important thing to us click apply for full job details
Jul 10, 2025
Full time
Here at Stonewater, we are seeking Anti-Social Behaviour (ASB) Caseworkers someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting new role within our Customer Experience (CX) directorate. The role is predominantly remote, so your location isnt the most important thing to us click apply for full job details
Home Based, covering Bedford, Milton Keynes & Luton Here at Stonewater, we are seeking an experienced Building Surveyor (known internally as a Homes Business Partner) to join our newly created Damp, Mould and Disrepair team. Reporting into the Damp, Mould & Disrepair Service Manager, you will be responsible for resolving cases of damp, mould and disrepair click apply for full job details
Jan 31, 2024
Full time
Home Based, covering Bedford, Milton Keynes & Luton Here at Stonewater, we are seeking an experienced Building Surveyor (known internally as a Homes Business Partner) to join our newly created Damp, Mould and Disrepair team. Reporting into the Damp, Mould & Disrepair Service Manager, you will be responsible for resolving cases of damp, mould and disrepair click apply for full job details
Home Based, covering Bristol, Swindon & Wiltshire Here at Stonewater, we are seeking an experienced Building Surveyor (known internally as a Homes Business Partner) to join our newly created Damp, Mould and Disrepair team. Reporting into the Damp, Mould & Disrepair Service Manager, you will be responsible for resolving cases of damp, mould and disrepair click apply for full job details
Jan 31, 2024
Full time
Home Based, covering Bristol, Swindon & Wiltshire Here at Stonewater, we are seeking an experienced Building Surveyor (known internally as a Homes Business Partner) to join our newly created Damp, Mould and Disrepair team. Reporting into the Damp, Mould & Disrepair Service Manager, you will be responsible for resolving cases of damp, mould and disrepair click apply for full job details
Hybrid Working , Mixture of working from Home and from Bristol site Joining us as Customer Contact Service Advisor, no two days are the same! You will be trained and skilled to deal with various queries from our customers such as household repairs, tenancy and rent enquiries. Our customers contact us through a variety of channels including telephone, social media, webchat and email. Over time you will be trained to be able to deal with all enquiries through all channels, hence no two days are the same! So, if you pride yourself on delivering excellent customer service, have the drive, passion and enthusiasm to excel in what you do and progress within an organisation this could be the role for you. So, if you; Have great computer skills and are confident working within multisystem environments. Thrive under pressure whilst also able to deliver consistent, high levels of customer service. Have experience of working in a multi-channel customer contact centre or customer service environment. Can work pro-actively in a team environment, supporting colleagues and sharing the workload. Have excellent communication and administration skills with the ability to deliver a range of information in a clear and concise manner. Are committed to continuous improvement and innovation. Have good numeracy and literally skills. Are highly organised with the ability to prioritise workload and meet targets. Then we'd love to hear from you! It's time to ! By joining our team, you will have full support in your role as we maximise the benefits of working from home and meeting regularly. The role includes shift work to cover our opening hours of 8-8 Monday to Friday and 9-1 on a Saturday and you will be rostered to work one week in four from our Bournemouth Hubb. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Do you want to work for one of the Top 25 Housing Associations in the UK as well as one of the Top 100 Large Organisations in the Southeast and the Midlands! Then look no further! Welcome to Stonewater! At Stonewater our social purpose is at the heart of everything we do, 'For everyone to have the opportunity to have a place that they can call home'. We are an organisation which continues to grow, in an industry that is in high demand. We currently manage around 34,500 homes in England for over 76,000 customers including general rent, shared ownership and new builds. We also offer incredibly important specialist services including retirement and supported living schemes, domestic abuse refuges, a dedicated LGBTQ+ Safe Space, and young people's foyers. Stonewater is an exceptional place to work, and we aim to keep our colleagues engaged, developed and equipped. Here is just a small selection of comments from our colleagues on working at Stonewater; 'They're an amazing bunch, doing amazing things!', 'I love the flexibility and feeling connected to the team', 'I am proud to say I am surrounded by amazing colleagues who only ever want to do their best and deliver on our promise'. 'Stonewater has genuinely been a place where I felt valued for who I am, and where I could be myself'. At Stonewater we also offer a great benefits package which includes a competitive salary, hybrid flexibility by working from home, onboard support, career development and progression opportunities, up to £10k interest-free loan for home work spaces, a specialist shared-ownership product helping you into your own home, a retirement savings plan - up to 7% matched contribution rate, Life assurance - 3.5x contractual pay, 24/7 access to a totally confidential counselling helpline, Healthcare cash plan, accrued holiday plus access to deals and discounts on shopping, travel, optical etc and much more! So come join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. This year we have been recognised as one of the Top 10 outstanding employers in the 2022 Ethnicity Awards run by Investing in Ethnicity. We are proud to be awarded 'Advanced Employer' status in recognition of our commitment to Equality, Diversity and Inclusion. We are also a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Dec 13, 2022
Full time
Hybrid Working , Mixture of working from Home and from Bristol site Joining us as Customer Contact Service Advisor, no two days are the same! You will be trained and skilled to deal with various queries from our customers such as household repairs, tenancy and rent enquiries. Our customers contact us through a variety of channels including telephone, social media, webchat and email. Over time you will be trained to be able to deal with all enquiries through all channels, hence no two days are the same! So, if you pride yourself on delivering excellent customer service, have the drive, passion and enthusiasm to excel in what you do and progress within an organisation this could be the role for you. So, if you; Have great computer skills and are confident working within multisystem environments. Thrive under pressure whilst also able to deliver consistent, high levels of customer service. Have experience of working in a multi-channel customer contact centre or customer service environment. Can work pro-actively in a team environment, supporting colleagues and sharing the workload. Have excellent communication and administration skills with the ability to deliver a range of information in a clear and concise manner. Are committed to continuous improvement and innovation. Have good numeracy and literally skills. Are highly organised with the ability to prioritise workload and meet targets. Then we'd love to hear from you! It's time to ! By joining our team, you will have full support in your role as we maximise the benefits of working from home and meeting regularly. The role includes shift work to cover our opening hours of 8-8 Monday to Friday and 9-1 on a Saturday and you will be rostered to work one week in four from our Bournemouth Hubb. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Do you want to work for one of the Top 25 Housing Associations in the UK as well as one of the Top 100 Large Organisations in the Southeast and the Midlands! Then look no further! Welcome to Stonewater! At Stonewater our social purpose is at the heart of everything we do, 'For everyone to have the opportunity to have a place that they can call home'. We are an organisation which continues to grow, in an industry that is in high demand. We currently manage around 34,500 homes in England for over 76,000 customers including general rent, shared ownership and new builds. We also offer incredibly important specialist services including retirement and supported living schemes, domestic abuse refuges, a dedicated LGBTQ+ Safe Space, and young people's foyers. Stonewater is an exceptional place to work, and we aim to keep our colleagues engaged, developed and equipped. Here is just a small selection of comments from our colleagues on working at Stonewater; 'They're an amazing bunch, doing amazing things!', 'I love the flexibility and feeling connected to the team', 'I am proud to say I am surrounded by amazing colleagues who only ever want to do their best and deliver on our promise'. 'Stonewater has genuinely been a place where I felt valued for who I am, and where I could be myself'. At Stonewater we also offer a great benefits package which includes a competitive salary, hybrid flexibility by working from home, onboard support, career development and progression opportunities, up to £10k interest-free loan for home work spaces, a specialist shared-ownership product helping you into your own home, a retirement savings plan - up to 7% matched contribution rate, Life assurance - 3.5x contractual pay, 24/7 access to a totally confidential counselling helpline, Healthcare cash plan, accrued holiday plus access to deals and discounts on shopping, travel, optical etc and much more! So come join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. This year we have been recognised as one of the Top 10 outstanding employers in the 2022 Ethnicity Awards run by Investing in Ethnicity. We are proud to be awarded 'Advanced Employer' status in recognition of our commitment to Equality, Diversity and Inclusion. We are also a Disability Confident employer. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
At Stonewater, we believe there should be someone there for everyone. The Regal Close Office is set in the heart of Abingdon and offers an integrated solution to housing, personal development, and training needs. The service provides safe and supportive accommodation for young people ages between 16-25, some of the most disadvantaged young people in the community. We're looking for an enthusiastic and dynamic Specialist Coach to provide high-quality, person-centred support to our residents, helping them to achieve and become as independent as possible. You will manage a caseload of customers through their journey, enabling them to articulate their aspirations and realise their potential. You will manage referrals into the service, undertake interviews and assessments and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome focused support sessions in both one-to-one sessions and group sessions. The ideal candidate will have: Have proven experience of working with young people within a similar role, with knowledge of Homelessness and the impact on young people. Have working knowledge of housing and benefits advice. Demonstrate experience of partnership working with specialist agencies such as mental health teams and youth offending services. Be a natural relationship builder, able to motivate, influence and inspire others. Have excellent interpersonal skills with the ability to adapt your approach depending on your audience and required outcome. Have a comprehensive understanding of professional boundaries, together with a high level of personal integrity. These are not essential as training can be given. We would however ideally like our Specialist Coach to be flexible to travel as and when required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Dec 01, 2022
Full time
At Stonewater, we believe there should be someone there for everyone. The Regal Close Office is set in the heart of Abingdon and offers an integrated solution to housing, personal development, and training needs. The service provides safe and supportive accommodation for young people ages between 16-25, some of the most disadvantaged young people in the community. We're looking for an enthusiastic and dynamic Specialist Coach to provide high-quality, person-centred support to our residents, helping them to achieve and become as independent as possible. You will manage a caseload of customers through their journey, enabling them to articulate their aspirations and realise their potential. You will manage referrals into the service, undertake interviews and assessments and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome focused support sessions in both one-to-one sessions and group sessions. The ideal candidate will have: Have proven experience of working with young people within a similar role, with knowledge of Homelessness and the impact on young people. Have working knowledge of housing and benefits advice. Demonstrate experience of partnership working with specialist agencies such as mental health teams and youth offending services. Be a natural relationship builder, able to motivate, influence and inspire others. Have excellent interpersonal skills with the ability to adapt your approach depending on your audience and required outcome. Have a comprehensive understanding of professional boundaries, together with a high level of personal integrity. These are not essential as training can be given. We would however ideally like our Specialist Coach to be flexible to travel as and when required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
