Asset Intelligence Administrator Location: Remote Salary: £24,570 per annum Expiry date: 22 January, 2026 Are you detail-oriented and passionate about making a real impact behind the scenes? Join our Asset Intelligence Team and help us keep everything running smoothly for thousands of homes across the UK! At Stonewater, we believe in delivering exceptional service to our customers and colleagues. As an Asset Intelligence Administrator , you ll play a key role in ensuring our asset data is accurate, up-to-date, and ready to support important decisions across the business. In this role, you ll be the go-to person for keeping our asset management system (ActiveH) accurate and up-to-date. You ll respond to queries and tasks through our Halo ticketing system, collaborate with development teams to source property component information, and carry out data cleansing and quality checks to maintain high standards. You ll also have the chance to suggest improvements to processes and systems, all while managing your workload to meet agreed targets and service levels. What we re looking for Strong IT skills, especially Microsoft Excel (knowledge of formulas like VLOOKUP is a bonus!) Excellent attention to detail and a solutions-focused mindset Confident communicator with great interpersonal skills Ability to prioritise tasks and work independently as well as part of a team A positive, proactive attitude and willingness to learn Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jan 09, 2026
Full time
Asset Intelligence Administrator Location: Remote Salary: £24,570 per annum Expiry date: 22 January, 2026 Are you detail-oriented and passionate about making a real impact behind the scenes? Join our Asset Intelligence Team and help us keep everything running smoothly for thousands of homes across the UK! At Stonewater, we believe in delivering exceptional service to our customers and colleagues. As an Asset Intelligence Administrator , you ll play a key role in ensuring our asset data is accurate, up-to-date, and ready to support important decisions across the business. In this role, you ll be the go-to person for keeping our asset management system (ActiveH) accurate and up-to-date. You ll respond to queries and tasks through our Halo ticketing system, collaborate with development teams to source property component information, and carry out data cleansing and quality checks to maintain high standards. You ll also have the chance to suggest improvements to processes and systems, all while managing your workload to meet agreed targets and service levels. What we re looking for Strong IT skills, especially Microsoft Excel (knowledge of formulas like VLOOKUP is a bonus!) Excellent attention to detail and a solutions-focused mindset Confident communicator with great interpersonal skills Ability to prioritise tasks and work independently as well as part of a team A positive, proactive attitude and willingness to learn Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
18-Month Fixed-Term Contract (FTC) Full Time , 37.5 hours per week About the Role Our client are passionate about removing inefficiencies and giving our team the tools they need to be the best. They have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join their dynamic team and work with the business to make the development programme a success. They are seeking a highly skilled and strategic Business Analyst to join their Business IT team as part of the SIMS programme, working alongside programme/project managers, business co-ordinators and Solutions Architects. The Business Analyst will play a crucial role in shaping the business vision of their SIMS platform by leading complex analysis, developing robust solutions, and working in an agile manner to elicit business requirements. This role involves deep engagement with stakeholders at all levels, comprehensive analysis, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will create new and potentially disruptive approaches to performing business activities. You'll develop models and diagrams to represent and communicate data/business requirements and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of the Morgan Sindall, or third-party, offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You Our client are looking for a Business Analyst with credible experience and a proven track record of delivering in projects as part of a programme, from business process level changes to system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as working well as part of a project team, ensuring clear and effective communication between project managers, stakeholders, IT and 3rd party vendors. You need to be adept at identifying, analysing and documenting user stories and business acceptance criteria, using analytical and critical thinking abilities to dissect complex problems and propose appropriate solutions. Familiarity with project management practices and frameworks (e.g., Agile, Waterfall) is a must. A certification in Business Analysis (e.g., CBAP, CCBA), Project Management (e.g., PMP, PRINCE2) and / or Process Improvement (e.g., Lean Six Sigma), or previous experience of working in an Agile environment is an advantage. Benefits They strive to support their colleagues to achieve a healthy work-life balance. They understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About our client: Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for our customers, partners and ourselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives their business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. Our client encourages diversity of people and thought, and they embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. They actively promote an inclusive culture where you can be yourself at work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Our client is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. They are also an Investors in People company.
Jan 09, 2026
Full time
18-Month Fixed-Term Contract (FTC) Full Time , 37.5 hours per week About the Role Our client are passionate about removing inefficiencies and giving our team the tools they need to be the best. They have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join their dynamic team and work with the business to make the development programme a success. They are seeking a highly skilled and strategic Business Analyst to join their Business IT team as part of the SIMS programme, working alongside programme/project managers, business co-ordinators and Solutions Architects. The Business Analyst will play a crucial role in shaping the business vision of their SIMS platform by leading complex analysis, developing robust solutions, and working in an agile manner to elicit business requirements. This role involves deep engagement with stakeholders at all levels, comprehensive analysis, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will create new and potentially disruptive approaches to performing business activities. You'll develop models and diagrams to represent and communicate data/business requirements and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of the Morgan Sindall, or third-party, offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You Our client are looking for a Business Analyst with credible experience and a proven track record of delivering in projects as part of a programme, from business process level changes to system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as working well as part of a project team, ensuring clear and effective communication between project managers, stakeholders, IT and 3rd party vendors. You need to be adept at identifying, analysing and documenting user stories and business acceptance criteria, using analytical and critical thinking abilities to dissect complex problems and propose appropriate solutions. Familiarity with project management practices and frameworks (e.g., Agile, Waterfall) is a must. A certification in Business Analysis (e.g., CBAP, CCBA), Project Management (e.g., PMP, PRINCE2) and / or Process Improvement (e.g., Lean Six Sigma), or previous experience of working in an Agile environment is an advantage. Benefits They strive to support their colleagues to achieve a healthy work-life balance. They understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About our client: Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for our customers, partners and ourselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives their business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. Our client encourages diversity of people and thought, and they embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. They actively promote an inclusive culture where you can be yourself at work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Our client is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. They are also an Investors in People company.
Rents and Service Charge Specialist Location: Remote Salary: £34,800 per annum Closing date: 01 December 2025 Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we d love to hear from you! At Stonewater, we re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rents & Service Charges Specialist , you ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information while supporting them every step of the way. You ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we re looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Rents and Service Charge Specialist Location: Remote Salary: £34,800 per annum Closing date: 01 December 2025 Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we d love to hear from you! At Stonewater, we re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rents & Service Charges Specialist , you ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information while supporting them every step of the way. You ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we re looking for Proven customer service experience with a compassionate approach. Strong analytical and financial skills, including budgeting and forecasting. Excellent communication skills able to simplify complex information. A collaborative mindset and problem-solving attitude. Proactive approach in investigating enquiries and able to escalate where necessary Knowledge of housing regulations and service charge legislation. Digitally confident across multiple platforms and systems. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
